Infor Warehouse Management

Enabling the Warehouse of the Future

August 2019
Copyright © 2015. Infor. All Rights Reserved. www.infor.com 1
 1 About KMS & INFOR

2 Warehouse Challenges

AGENDA 3 INFOR Warehouse Management

4 Customer Case

5 Q&A

2
About KMS

US-based company since 2009 1,000+ professionals in Asia

Global reach to the most advanced World-class processes and practices

and innovative software companies

Viet Nam: 04 offices (HCM)

US: - Atlanta, Georgia ~ 90% US-based clients

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 About KMS

Inc. 5000 Vietnam 50 2017 & 2018

America’s fastest growing leading IT company Best place to work
private companies 2018 Awards

Vietnam ITO Sao Khue

Award 2018 Award 2019

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 KMS PRODUCT
▪ 100% Product Built In Vietnam with world-
class Technology
▪ Incubated 3 successful product companies:
QASymphony, Katalon, and Kobiton.

2011 2015 2016 2019

Leading Agile Open-source World-Class Mobile Team Collaboration

Testing Platform Automated Testing Testing Platform - 2019

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KMS KEY PARTNERS

BLUE RIDGE GLOBAL

Warehouse & Supply Chain Planning Cloud-native Data Agile Testing

Retail Suites for Retail & Analytics Software

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 ABOUT INFOR

176 6,431 6,259 8,500 71m

new products new integrations new products
customers in the users subscribing to
in the last 12 in the last 12 in the last 12
Infor Cloud the Infor Cloud
months months months

16,335 20 1,870 10,000+ 14,000+

offices added across people who took Infor
Infor employees Partners in the hours of training
15 countries in the training in the last
eco-system content available
last 12 months 12 months

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 INFOR STRATEGY

A.I.
(Coleman)

Analytics
(Birst)

Network
(Commerce and IoT)

Cloud
(Industry CloudSuites)

Industry
(Last mile features)

Platform
(Infor OS)

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 Digital Supply Chains Drive Transformation
The supply chain at the center of the digital enterprise

Digital products, Digital customer

Digital engineering Digital
Digital workplace services and and channel
and manufacturing supply chain
business models management

Digital applications

+ E-finance + Vertical integration + Integrated planning and + Digitally enhanced + B2B2C customer
+ Digital HR + Big data process execution products interaction
+ Internal knowledge optimization + Logistic visibility + Intelligent and data- + Digital customer
sharing + Predictive maintenance + Procurement 4.0 based services experience
+ Condition monitoring + Smart warehousing + Automated and data- + Omnichannel sales
+ Augmented reality + Efficient spare parts based services integration
+ Integrated digital management + Digital business models + Omnichannel marketing
engineering + Autonomous and B2C + Point-of-sale-driven
+ Digital factory logistics replenishment
+ Prescriptive supply + Microdeliveries
chain analytics + Customer lifetime value
management

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 End to end Visibility and Control
REAL TIME VISIBILITY, INSIGHTS, MULTI-PARTY COLLABORATION AND SEAMLESS EXECUTION

Networked Intelligence

Visibility & Control

Multi-Enterprise Business Network

Network Platform

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YO U R B R A N D I S A LWAY S O N

Right Product, Right Place,

Right Time or….

Today, readily accessible alternatives and

escalating customer expectations are
heightening pressures on warehousing
operations in every industry.

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 FA C TO R S D R I V I N G C H A N G E

The Smarter Warehouse

37% 36% 32% 23% 18% 14%

Lower Transportation Faster Delivery Times New Supplier and Change to inventory Direct omnichannel Talent/skill
Costs Partner Locations policies pressures shortages

Source: Warehousing 2020. Redefining Supply Chain Automation in the Age of Digital Technology

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STRUCTURAL SHIFT IN HOW PURCHASE, FULFILL & DISTRIBUTE GOODS

Can You Meet Today’s Needs?

• Technology-enabled Facilities: integrating automation

• Orders: higher volume, more touches, increased velocity, B2B and B2C streams
• Labor: rates 2-3x traditional, changing workforce, talent shortage
• Do More with Less: coordinate inventory, space and labor

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P R A C T I C E S E V O LV I N G T O M E E T C H A N G I N G E N V I R O N M E N T

Warehouse Challenges

Customer Fulfillment Channels Smart

Requirements Costs (B2B/B2C) Warehouses

Availability / Lead Time Capacity Constraints Operational Complexity Configurability

Value-Added Services Inventory Visibility High-Touch Services Leveraging Automation
Order Accuracy Talent Management Task & Site Synchronization Connectivity
.

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ENABLING A HOLISTIC VIEW OF INVENTORY

Infor Warehouse Management

Customers by Region
• 40+ Countries
• 14 Languages APAC
• Deploy on Cloud, SaaS or On-Premise Americas

• 5,000+ Installations; 1,200+ Infor SCE specific

• 1,200+ Customers; 400+ Infor SCE specific
EMEA

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 CUSTOMER REQUIREMENTS

Enhanced Expectations & Engagement

A WMS can help companies achieve over 99.9% picking accuracy

-- ARC’s Warehouse Management System Global Market 2016-2021

90% of DC operations respondents perform value added services (VAS)

-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”

Infor WMS Supports:

Order & Inventory Forward

Tailored Waves - Flexible Allocation &
Accuracy – better Value-Added Services Replenishment -
responsive pick/pack Substitution Logic
service levels expedite throughput

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 FULFILLMENT COSTS

Asset Utilization & Throughput

“Given the picking, packing, and shipping tasks associated with e-

commerce, it’s not surprising that the inability to attract and retain labor has
become the top industry pain point.”
-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”

Infor WMS Supports:

Streamline Processes Optimized Waves, Embedded Rating,

Real-time Scenario
Task Interleaving – e.g. flowthrough slotting, and Routing & Tendering –
and Labor Analysis
and crossdock configuratiton sync with execution

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 CHANNELS: B2B and B2C

E-Commerce Changes Warehousing

“We’re getting into the thick of e-commerce adjustments… foremost among these is
the struggle to find qualified workers. Also emerging are data that suggest
respondents may be reshaping their DC networks.”
-- Logistics Management, “2017 Warehouse and Distribution Center (DC) Operations Survey”

Infor WMS Supports:

Multiple Pick Rules-based Task Configurability and Intuitive Usability –

Omni-channel Batch
Methods - Management Dynamic Stock expedite onboarding
Picking
cart, cluster, batch (proximity, priority) Locating seasonal labor

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 SMA RT WA RE H OU SE S

WMS Logic for Emerging Technologies

“Robots behave in similar ways to humans and can be efficiently controlled

by the task management logic in the WMS.”
-- ARC’s Warehouse Management System Global Market 2016-2021

Infor WMS Supports:

3D Visualization – Voice – Platform-Independent Enhanced Logging &
APIs to Automation
in-context built-in dialog for RF – (Intermec Instrumentation,
e.g. material handling
decision hub real-time execution HTML5, Telnet) Health Monitors

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WHEN ARE E X I S T I N G PRACTICES & SYSTEMS INSUFFICIENT?

Market Readiness Indicators

VISIBILITY & INVENTORY

ACCURACY ISSUES OBSOLESCENCE

DOUBLE NEED TO
HANDLING COORDINATE NETWORK

DELAYS & LEVERAGE

MISSED DEADLINES AUTOMATION

SPACE RELIANCE ON
CONSTRAINTS FUNCTIONAL EXPERTS

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M E A N I N G F U L I M PAC T F O R I N F O R C L I E N T S

Infor Warehouse Management Value Drivers

Optimize Pick, Pack & Put-Away

• Fulfillment Costs: Down 15-20%
• Bin Inventory Accuracy: 99+%

Improve Asset Utilization

• Labor Productivity: Up 15-40%
• Space Usage: Down 5-20%

Fulfill Just-In-Time
• Inventory Throughput: Up 5-12%
• Transportation Savings: 5-25%

Typical results based on Infor benchmarks

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CONFIGURABLE & FLEXIBLE USER EXPERIENCE

Architected for Speed, Change and Choice

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ENABLING COMPELLING CUSTOMER ENGAGEMENT

The Warehouse of the Future Driven by Infor

• Better Utilization of Space, Labor, and Inventory

• Holistic View of Assets for Smart Responsiveness

• Agile Fulfillment for Improved Customer Experience

• Part of Larger Supply Chain Transformation

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 WMS
CORE Feature Functions
Infor SCE: Warehouse Management
Execute core distribution processes while maintaining real-time inventory

Receiving Visual Warehouse Labor Management Warehouse Director

Put-away Wave Management 3PL Billing RF Load/Manifest

Pick/Pack Kitting Inventory Management Shipment Building

Dynamic Slotting Appt Scheduling Replenishment Carrier Tendering

Highly Scalable Industry Tailored Network Connectivity & Visibility

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Real-time Analytics and Insights

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Intelligent Supply Chain
Execution system

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Enable Smart Warehouse with
Real-time and Task Priorities

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 It’s time to reimagine Supply Chain

• Track in 3D with
Visual Warehouse,
and monitor the floor
with Wave Control
Monitor

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Easily book
and track shipments
Carrier booking services

3PL services

Live shipment tracking

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 WMS
Customers
Food and Beverage Retail/B2C/B2B Retail/B2C/B2B Retail/B2C/B2B Manufacturing Healthcare

Wholesale/Industrial 3PL and Outsourced

Automotive/Vehicle Parts Manufacturing / CPG Logistics Distribution & Retail
Distributors Logistics

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 Customer Case: CVS Pharmacy

o Largest retail pharmacy in the U.S with 9,900+ • Industry: Retail

locations nationwide • Headquarters: Rhode Island, U.S
o One billion prescriptions each year. • Number of locations: 9,800+ stores (May 2018)
o CVS retail stores feature thousands of items • Revenue: US$131B (2017)
including organics and naturals, innovations in • Operating income: US$4.8B (2017)
beauty and health, and healthier-for-you food • Net income: US$6.0B (2017)
choices. • Number of employees: 203,000 (2017)
• Website: CVS.com

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 Customer Case: Future Supply Chains Solutions

Link “The Infor solution ensures minimum or no shrinkage, high accuracy, very
low time and optimum cost to market, security, and on-time distribution
to the customer.”
Anshuman Singh - MD & CEO, Future Supply Chains

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CPG Thailand Automated DC
Customer Profile
CPF Thailand, 100% own subsidiary of CPF (www.cpfworldwide.com), who
used to import and distribute processed meat and ready meal has direction to
focus more on domestic market. CPF Thailand has planned to penetrate the
market by expanding its supply network and built modernized CDC/RDC.

Business Challenges
CPF Thailand use to run its warehouse (CDC) manually, due to the business
expansion, CPFFT needs modernized WMS that have full WMS
functionality and capability to manage and support its CDC with ASRS.

Back end ERP

SAP

Solution

Infor10 SCE 10.1, IDX

Daifuku MHE, Loop STV (AGV), Pick up Light, Put to Light

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CPG Thailand Automated DC
Customer Profile
DHA Siam Walla (http://www.dhas.com/) is one for the leading Stationery
Manufacturer and Distributer in Thailand.

Business Challenges
DHA Siam Walla currently run its DC with Swisslog MHE, due to business
expansion, DHA Siam Walla plan to establish the new DC with full
Automated Technology.

Back end ERP

Infor LN

Solution

Infor10 SCE 10.2 (WMS, TMS, Labor Management, 3PL Billing)

Slotting, ION Process/Connect, ION BI
Daifuku ASRS, Mini Loader, STV (AGV), Pick by Light, Sortation

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QUESTIONS & ANSWER
Contact

TU, DUONG MINH (Mr.)

Vietnam Sales Director, KMS Solutions
[email protected]

Ho Chi Minh City Atlanta

2 Tan Vien Street, 1776 Peachtree St NE, Suite
Tan Binh District 200N
(+84) 28 3811 9977 Atlanta, GA 30309
kms-solutions.asia (678) 813-1KMS
THANK YOU