Intel® Converged Security and

Management Engine Software

Installation and Configuration Guide
Supporting Intel® CSME firmware version: 10 and above

August 2018

Revision 2.0

Intel Confidential
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Intel® Active Management Technology requires activation and a system with a corporate network connection, an Intel® AMT-
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2 Intel Confidential
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Intel Confidential 3
Revision History
Revision Description Revision Date
Number

0.7  Initial Release December 2016

0.8  Updated supported FW versions May 2017

 Updated OS support
 Updated LMS Registry Configuration Parameters

0.81  Add note that CNL /CFL not supporting WIN7 OS June 2017

0.9  Add –ioc installation feature in IOC description August 2017

 revise system requirements
 add iCLS client in section 3.1

0.91  Added description for iCLS Client in section 2.8 October 2017

0.92  Change the full name definition of iCLS October 2017

1.0  Section 8.4 : change location of ShowUserNotification December 2017

 Section 9.1 : change location of LMS registry key
 Remove the description of specifying Delay before IMSS
Loads

1.1  Remove Intel® AMT NAC Posture Plug-in , Intel® AMT NAP April 2018
Plug-in and Intel® Identity Protection Technology (Intel®
IPT)
 Add section 6.6 for support of Windows* 10 RS3 and beyond
 Add description of setupME.exe command line option

1.2  Add description about release version numbering in section 7 April 2018

1.3  Add LMS and JHI INF in section 6.6 April 2018

1.4  Add OemExtension INF and driver description in section 6.6 April 2018

1.5  Add Firewall policy in section 6.7 May 2018

 Add PartialFWUImagePath limitation in section 9.1

1.6  Add Windows 7 support in section 4 May 2018

1.7  Add –noIMSS option of setupme.exe May 2018

1.8  Add installation of IMSS APPX in section 6 July 2018

 Add uninstall steps for extension INF drivers in section 10

1.9  Section 5: .NET framework is required for Windows 7 only August 2018
 Update content in section 6.1

2.0  Add warning for user who chooses to use –p flag in section August 2018
6.1.1
 Add identification for LMS, JHI, iCLS in section 7
 Add more description about IMSS APPX in section 6.1.3

4 Intel Confidential
Contents
1 Introduction .................................................................................................... 7
2 Software Components Overview ......................................................................... 8
2.1 Intel® Management Engine Interface (Intel® MEI) ...................................... 8
2.2 Serial Over LAN (SOL) Driver .................................................................. 8
2.3 Local Manageability Service (LMS) ........................................................... 8
2.4 Intel® CSME WMI Provider ...................................................................... 9
2.5 Intel® Management and Security Status Application ................................... 9
2.6 Intel® Dynamic Application Loader (Intel® DAL) ....................................... 10
2.7 Intel® Online Connect (IOC) .................................................................. 10
2.8 Intel® Capability LicensingServices Client (iCLS Client) ............................. 10
3 Installer List .................................................................................................. 11
3.1 Intel® ME_SW_MSI .............................................................................. 11
3.2 Intel® MEI-Only Installer ...................................................................... 12

4 System Requirements..................................................................................... 13
5 Installing Microsoft* .NET Framework ............................................................... 14
6 Installing Intel® CSME Software Components ..................................................... 15
6.1 How to Install ..................................................................................... 15
6.1.1 Windows* 10 RS2 and before ................................................... 15
6.1.2 Windows* 10 RS3 and beyond ................................................. 16
6.1.3 IMSS APPX ............................................................................ 17
6.2 Error Codes during Installation .............................................................. 18
6.3 Windows* 7........................................................................................ 19
6.4 Windows* 8.x and Beyond .................................................................... 20
6.5 Windows* PE ...................................................................................... 20
6.6 Firewall policy ..................................................................................... 20

7 Identifying Intel® CSME Software Components ................................................... 22

8 Advanced Configuration of Intel® Management and Security Status Application ....... 24
8.1 General Tab Logo ................................................................................ 24
8.2 Load on Start-Up Options ..................................................................... 24
8.3 Load in Disabled State ......................................................................... 24
8.4 Show Notification Option ...................................................................... 25
8.5 Disabling the Intel® AT Tab ................................................................... 25
8.6 ”Click Here for More Details” Link .......................................................... 25

9 Configuring LMS ............................................................................................ 26

9.1 LMS Registry Configuration Parameters .................................................. 26
9.2 Intel® PROSet/Wireless Software Adapter Switching Override .................... 27

10 Uninstalling Intel® CSME Software and Drivers ................................................... 29

11 Troubleshooting Intel® Management and Security Status Application ..................... 30
11.1 Error Message when Intel® Management and Security Status Application
Loads ................................................................................................ 30

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 11.2 ”Information Unavailable” Displayed instead of Status .............................. 30
11.3 Client Initiated Remote Access Connection Failure .................................... 31
11.4 Grayed-Out Notification Icon ................................................................. 31

6 Intel Confidential
Introduction

1 Introduction
This guide describes how to install, configure and troubleshoot the Intel® Converged
Security and Management Engine (Intel® CSME) software components.

For a list of software components, see Software Components Overview.

The Intel® CSME software installer has a separate version for each Intel® CSME
generation. The installers provided with each version also supports earlier platforms,
so, for example, the installers provided with 9.x also supports Intel® CSME 8.x
platforms. Due to Intel CSME SW backwards compatibility requirement, the CSME 12
software supports any OS supported since Intel ® ME 10 and onwards.

Intel Confidential 7
 Software Components Overview

2 Software Components
Overview
This section lists the software components supplied with the firmware kit and provides
a short overview of each component.

Note: Applications and drivers are installed based on the system’s specific hardware and
firmware features. For example, if none of the following technologies: Intel® Active
Management Technology (Intel® AMT), Intel® Small Business Advatage (Intel® SBA),
or Intel® Standard Manageability exists on the system, the Intel® Management and
Security Status application will not be installed.

To view the installer options, enter the following in a Command window:

MEISetup.exe -? and the help dialog should appear.

2.1 Intel® Management Engine Interface (Intel® MEI)

This driver is the interface between the Intel® Converged Security and Management
Engine (Intel® CSME) firmware and the operating system. Drivers and applications on
the host that wish to interact with Intel® CSME can use the Intel® MEI host Windows*
driver.

2.2 Serial Over LAN (SOL) Driver

This driver enables the remote display of managed client's user interface through
management console and emulates serial communication over standard network
connection. This driver supports systems with one of the following technologies: Intel®
AMT, Intel® Standard Manageability.

2.3 Local Manageability Service (LMS)

This service enables local applications running on Intel® AMT, Intel® SBA or Intel®
Standard Manageability supported devices to use common SOAP and WS-Management
functionality that is available to remote applications. It listens to the Intel® CSME
IANA (Internet Assigned Names Authority) ports and routes all traffic to the firmware
through the Intel® MEI.

It also provides Intel® CSME with various host operation abilities. For instance, it
enables Intel® CSME technologies to write user notifications to the local host OS event
log for the purpose of notifying end users of predefined events, such as when support
personnel connect remotely to the platform for a healing session. Intel provides
documentation on how ISVs can extract these events from the event log for use in
their applications.

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Software Components Overview

2.4 Intel® CSME WMI Provider

The Intel® CSME WMI provider enables ISV and IT administrators to perform Intel®
AMT discovery and configuration operations using WMI technology. The Intel® CSME
WMI provider complements the existing WS-Management API by abstracting low-level
Intel® MEI operations through WMI. In addition, the provider enables the user to
subscribe to LMS events and receive them via WMI events.

Following are the main functionalities implemented in the Intel® CSME WMI provider:
 Discovery of Intel® CSME and Intel® AMT related attributes, such as firmware
version and provisioning state.
 Local activation operation, performed as part of Remote Configuration.
 Hardware events.

The Intel® CSME WMI provider is implemented as a DLL (MeProv.dll) and operates as
part of Windows* WMI service. The provider is installed as part of the kit.

2.5 Intel® Management and Security Status

Application
This application is a Microsoft* Windows* application that displays information about a
platform’s Intel® Active Management Technology (Intel® AMT), Intel® Small Business
Advantage (Intel® SBA), Intel® Standard Manageability, and Intel® Anti-Theft
services. The Intel® Management and Security Status application indicates whether
Intel® AMT, Intel® SBA, Intel® AT and Intel® Standard Manageability are running on
the platform. The application is installed and executed as part of the Intel® CSME SW
installation program.

When Intel® Management and Security Status application is running on the platform,
an icon is displayed in the notification area. Clicking the icon opens the application.

By default, the icon is loaded and displayed every time Windows* starts. The icon will
be gray if the Intel® Management and Security Application Local Management Service
is not running or the Intel® Management Engine Interface (Intel® MEI) driver is
disabled or unavailable.

Note: If the Intel® Management and Security Status application starts automatically as a
result of the user logging on to Windows*, the icon will be loaded to the notification
area only if Intel® AMT, Intel® SBA or Intel® Standard Manageability exists on the
system. If the Intel® Management and Security Status application is started manually
(via the Start menu or file manager), the icon is loaded even if none of these
technologies exists.

Note: The information displayed in the Intel® Management and Security Status application is
refreshed at pre-defined intervals. The application dynamically hides tabs that are not
relevant. For example, on platforms that do not support Intel® AT, the Intel® AT tab is
hidden.

Intel Confidential 9
 Software Components Overview

2.6 Intel® Dynamic Application Loader (Intel® DAL)

This is a service which exposes the host interface to usage of the Intel® Dynamic
Application Loader infrastructure abilities, for loading/unloading signed applications to
the Trusted Execution Environment and communicating with them. It will only be
installed if the platform is Intel® Dynamic Application Loader capable. It is not
available over Windows Server* 2003, Windows Server* 2008, Windows Server* 2012
or Windows Server* 2016.

2.7 Intel® Online Connect (IOC)

This Software is an enhancement to Intel® IPT which implements a FIDO UAF and
U2F-compliant authentication framework client solution in support of secure online
authentication for consumer services as a means to seamlessly on-board Windows*
based PC client devices to FIDO solutions available now such as banking and
payments. This software will only be installed on CSME 11.x firmware and Win 10
based platforms.This software consists of 2 services running in Session 0 context in
Delayed-Start mode:
 IOC Access Service - a local webserver implementation that allows plugin and
extension less communication from the browser hosted IOC JS module to the IOC
Client. It comprises of a Windows service and a network filter driver that channels
REST calls from the IOC JS module to the IOC Client.
 IOC Client - a Windows service which combines the implementation of the FIDO
UAF Client and Authenticator Specific Module (ASM).

Intel® IOC is not installed by CSME SW installer anymore. In order to install IOC , use
standalone Intel® Online Connect package availabled in VIP.

2.8 Intel® Capability LicensingServices Client (iCLS

Client)
Intel® Capability Licensing Services Client is a set of applications, services and
dynamic libraries used to establish a trusted connection between FW and Intel’s
backend. It is responsible for:

- EPID group certificates provisioning to the FW

- Trusted Computing Base Recovery: EPID rekey

- Platform Trust Technology (firmware TPM) recertification

- Delivering assets to the FW (i.e. DRM keying material, signed permits)

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Installer List

3 Installer List
This section describes the installation packages for the Intel® CSME software.

3.1 Intel® ME_SW_MSI

This installation program installs the Intel® CSME software components required for
the platform on which you are installing, and installs only those components that
match your platform’s capabilities.

Following is a complete list of the components:

 Intel® Management Engine Interface (Intel® ME Interface)
 Serial Over LAN (SOL) driver
 Local Manageability Service (LMS)
 Intel® CSME WMI provider
 Intel® Management and Security Status application
 Intel® Dynamic Application Loader (Intel® DAL)
 Intel® Capability Licensing Service Client (iCLS Client)

The following table describes the components that are installed for the different
platform capabilities:

If the platform includes These software Comments

this capability.… components are installed

Intel® AMT, Intel® SBA, Intel® MEI driver, SOL

Intel® Standard On systems that do not have
driver, Intel® DAL service,
Manageability hardware to support Intel®
Intel® iCLS, Intel® LMS, AMT or Intel® Standard
Intel® CSME WMI provider, Manageability, the Installer
Plug-ins, would quit directly.
Intel® Management and
Security Status application

Intel® Dynamic Application Intel® MEI driver, SOL The Installer provides the
Loader driver, Intel® DAL service, option to install only Intel®
Intel® iCLS, Intel® LMS, MEI driver and Intel® DAL
Intel® CSME WMI service by running the
installer with the following
provider, Plug-ins
flag: setup.exe –meidalonly

PAVP Intel® MEI driver, SOL N/A

driver, Intel® iCLS, Intel
LMS, Intel® CSME WMI
provider, Plug-ins

None of the above Intel® MEI driver N/A

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 Installer List

3.2 Intel® MEI-Only Installer

This package installs the Intel® MEI driver only.

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System Requirements

4 System Requirements
To enable installation and use of the Intel® CSME software components, the following
are required on the platform:
 Windows* 7 / Windows* 8 / Windows* 8.1 / Windows* 10 / Windows Server* 2008
64 bit versions / Windows Server* 2008 R2 / Windows Server* 2012 / Windows
Server* 2016 – Latest Service Packs.
 Microsoft* .NET Framework: version 3.5 or above, required if the Intel®
Management and Security Status application is installed on the platform.

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 Installing Microsoft* .NET Framework

5 Installing Microsoft* .NET

Framework
If Intel® AMT, Intel® SBA or Intel® Standard Manageability are included on the
platform, the installer installs the Intel® Management and Security Status application.

Note: Intel® SBA is not supported on Canon Lake platform.

Before installing the Intel® Management and Security Status application, installation of
Microsoft* .NET framework is required for Windows* 7.
1. Download, for instance, Microsoft* .NET Framework 3.5 (dotnetfx35.exe)
from Microsoft’s* website. One link to the installer application is:
http://download.microsoft.com/download/6/0/f/60fc5854-3cb8-4892-b6db-
bd4f42510f28/dotnetfx35.exe.

The downloading process may take several minutes.

Double-click the downloaded application.

2. The installer extracts the contents and displays the Supplemental License
Terms screen.
3. Read the license content and select the Accept option to proceed with the
installation.
4. When the installer finishes, press the Finish button.

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Installing Intel® CSME Software Components

6 Installing Intel® CSME

Software Components

6.1 How to Install

6.1.1 Windows* 10 RS2 and before

The software installer SetupME.exe is located in the firmware kit in the Installers
folder .

There is also a version of the installer that installs only the MEI driver, and not the
other software components. It is called MEISetup.exe, and is located located at
Installers\MEI-Only Installer MSI.

Note: The components installed are subject to the platform’s capabilities.

1) Double -click the installer to install the software components

2) Follow the installation wizard screens, and accept the license conditions.
3) When the installation is complete, click Next in the Setup Progress window, then
click Finish in the Setup is Complete window.

The software installer also have command line option for specific installing
configuration, under command line mode execute setupME.exe -? Will display the
available options as follows:
-?
Displays this help dialog.

-b
Reboots the system without prompting after setup is complete.

-l <LCID>
Specifies the language of the setup dialogs.

-nodrv
Does not install the driver.

-overwrite
Ignores the overwrite warning.

-p <path>
Changes default directory location for application files.

Warning : User who chooses to use –p flag must make sure the destination directory
is a secure folder (write access by admin). Otherwise it can lead to a security issue.

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 Installing Intel® CSME Software Components

-report <path>
Changes the default log path.

-s
Does not display any setup dialogs (silent install).

-ver
Displays driver versions.

-drvonly
Installs drivers only.

-noIMSS
Does not install Intel® Management and Security Status.

-meidalonly
Installs Intel® Management Engine Interface, Intel® Dynamic Application
Loader, and Intel® Identity Protection Technology (Intel® IPT) components
only.

-preinst
Installs all drivers even if hardware is not present.

-tcs
Installs only TCS.

The installation logs can be found at <user folder>\Intel\Logs

6.1.2 Windows* 10 RS3 and beyond

To fulfill Microsoft requirement since RS3, the component INF for MEI driver, SOL
driver, and iCLS are provided.

OEM can take advantage of the componets in this folder do offline injection e.g. via
DISM.

The driver for MEI , SOL, LMS, JHI and iCLS are provided as UWD INF installer. The
component INF are located in the firmware kit in the
Installers\WindowsDriverPackages folder.

To install the drivers, right click on INF file, and click on install.

MEI: heci.inf in Installers\WindowsDriverPackages\MEI\win10

SOL: mesrl.inf in Installers\WindowsDriverPackages\SOL

iCLS: iclsClient.inf in Installers\WindowsDriverPackages\iclsClientUWD

LMS: LMS.inf in Installers\WindowsDriverPackages\LMS

JHI: DAL.inf in Installers\WindowsDriverPackages\JHI\win10

OemExtension: OemExtension.inf in Installers\WindowsDriverPackages\OemExtension

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Installing Intel® CSME Software Components

OemExtension is required to be installed along with installation of LMS, JHI or iCLS

drivers.

After the installation , there are devices shown in the device manager as following:

MEI: System devices \ Intel(R) Management Engine Interface

SOL: Ports(COM & LPT) \ Intel(R) Active Management Technology - SOL

JHI: Software components \ Intel(R) Dynamic Application Loader Host Interface

LMS: Software components \ Intel(R) Management and Security Application Local

Management

iCLS: Software components \ Intel(R) iCLS Client

6.1.3 IMSS APPX

IMSS APPX is located in the firmware kit in the
Installers\WindowsDriverPackages\IMSS folder.

To install IMSS APPX, follow the steps as below:

1.install the certificate by Clicking certificate file in Installers\WindowsDriverPackages\

folder(e.g. PrivacyIconClientPackagingProject_1.0.19.0_AnyCPU.cer)

2.run Add-AppDevPackage.ps1 with power shell. During execution, The following

window will be pop up. Click and turn on developer mode to acquire a developer
license, then continue with power shell by choosing [Y]Yes.

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 Installing Intel® CSME Software Components

6.2 Error Codes during Installation

Error Error String Description
code

0 ERROR_SUCCESS Operation was successful and a reboot is not

needed. Use of the –b switch will not cause a
reboot in this case.
1602 ERROR_INSTALL_USEREXIT
One of:
 The user canceled the operation
 Setup was run silently but a downgrade
was detected and the –overwrite switch
was not used.

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Installing Intel® CSME Software Components

Error Error String Description

code

1603 ERROR_INSTALL_FAILURE
General failure code. The error could have
been an unanticipated error or one of the
expected errors such as:
 Not admin
 No device matches
 OS requirement not met
 .NET requirement not met
1633 ERROR_INSTALL_PLATFORM_ Architectures not supported
UNSUPPORTED
1641 ERROR_SUCCESS_REBOOT_I
NITIATED A system reboot has been initiated either by
the user choosing to “reboot now” or the –b
switch was used in silent mode and setup
requires a reboot.
Note that depending on the OS and platform
speed, the calling process may never get this
code due to it being terminated as part of the
shutdown procedure.
3010 ERROR_SUCCESS_REBOOT_ Successful, but a reboot is required to complete
REQUIRED the process.

Note that the installer may return other error codes in cases where an application or
other process called returns one. The error code returned will be passed through.

6.3 Windows* 7
Note: Windows* 7 is not supported in Cannon Lake/ Coffee Lake Platforms. It is in the
Installer for backward compatibility.

To run Intel® MEI driver on Windows*7, the following Microsoft security update must
be installed:
 KB2921916
 KB3033929
 KB3123479
 KB3035131

When the Intel® Management and Security Status application is installed on a

Windows* 7 operating system, it may need to install the Microsoft* KMDF Co-installer
which is not present by default on these systems. In these cases, the installation of
the KMDF Co-installer will prompt the user for a restart of the system at the end of
the installation process.

Note that if the KMDF Co-installer was already present on the system (due to some
other installation installing it, or Microsoft* Windows Update downloading it), no
restart will be required.

Intel Confidential 19
 Installing Intel® CSME Software Components

When Local Manageability Service (LMS) is installed on a Windows* 7 operating

system, system need to have the updated root certificates in order to allow LMS
service to start.

The required certificates are contained in:

 x86: Update for Root Certificates for Windows 7 [November 2013] (KB931125)
 x64: Update for Root Certificates for Windows 7 for x64-based Systems
[November 2013] (KB931125)
 Certificates can be found in
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=root%20certificat
e%20update

6.4 Windows* 8.x and Beyond

When the Intel® Management and Security Status application is installed on a
Windows* 8 or 8.1 operating system, a Windows* tile is placed on the start screen.
This tile is used by the Intel® Management and Security Status application to post
Toast* notifications to the Windows* UI.

This tile may be removed by an OEM before the platform is shipped. It will be re-
created by the Intel® Management and Security Status application if Intel® Active
Management Technology (Intel® AMT) is provisioned on the platform.

6.5 Windows* PE
The Intel® MEI driver can be installed on Windows* PE OS, and this is primarily used
during manufacturing, when attempting to run Windows*-based manufacturing line
tools.

When running the Intel® MEI driver on Windows* PE 3 (based on Windows* 7), it is
necessary to ensure that the KMDF 1.11 coinstallers are added to the Windows* PE
image build, using the DISM command.

More information can be found at:

http://msdn.microsoft.com/en-
us/library/windows/hardware/ff544208%28v=vs.85%29.aspx

The required coinstallers can be found at:

http://msdn.microsoft.com/en-US/windows/hardware/br259104

6.6 Firewall policy

To use DAL, applications need to be able to communicate with the DAL service over a
network interface. The following traffic must not be blocked:
 Incoming traffic
o From: Localhost
o To process: jhi_service.exe
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Installing Intel® CSME Software Components

o Port: Any

Intel Confidential 21
 Identifying Intel® CSME Software Components

7 Identifying Intel® CSME

Software Components
Once the Intel® CSME software stack is installed on a system, the contents that kit
can be identified via a single Software Package Version (SPV) marker. The Single
Package Versioning feature provides one unique version identifier for a package (i.e.
anything that is updated in the package iterates the version number). This SPV is
useful for systems which need to identify and manage installations such as Software
Inventory Control applications used in large IT organizations.

Each Intel® CSME Software Installer package contains a file called the ‘mup.xml’
which can be used to identify the SPV. The mup.xml describes the following
information: Example:

<fullpackageidentifier>
<msis>
<msi componentID="100950">
<identifyingnumber>{1CEAC85D-2590-4760-800F-
8DE5E91F3700}</identifyingnumber>
<upgradecode>{1CEAC85D-2590-4760-800F-8DE5E91F3700}</upgradecode>

<version>yyww.12.nn.bbbb</version>
</msi>
</msis>
</fullpackageidentifier>

The ‘fullpackageidentifier’ section points out where to look for the package version and
what it should be in order to be the latest. The ‘DisplayVersion’ and {GUID} above are
found Microsoft* Windows* registry in the locations below:

Win32:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{GU
ID}\DisplayVersion

Win64:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersio
n\Uninstall\{GUID}\DisplayVersion

Typical release version numbering is as follows, yyww.mm.nn.bbbb where:

 yy – Build year
 ww – Build WorkWeek
 mm – Major version, set as 12 for ME12
 nn – Minor version
 bbbb – Build number

E.g. If the FW kit that was built on WW09’18 is: 12.0.0.xxxx, the SW kit will be:
1809.12.0.bbbb

Service name for LMS, JHI or iCLS can be found in Services tab in task manager or
services in Microsoft Management Console:

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Identifying Intel® CSME Software Components

LMS: LMS / Intel(R) Management and Security Application Local Management Service

JHI: jhi_service / Intel(R) Dynamic Application Loader Host Interface Service

iCLS: SocketHeciServer.exe / Intel(R) Capability Licensing Service TCP IP Interface

TPMProvisioningService.exe / Intel(R) TPM Provisioning Service

If LMS, JHI or iCLS is installed via installer SetupME.exe, the components file location
is C:\Program Files (x86)\Intel\Intel(R) Management Engine Components

If LMS, JHI or iCLS is installed via UWD INF installer , the components file locations
are different from that installed by setupme.exe:

LMS.exe and related files : %SystemRoot%\Intel\Intel(R) Management Engine

Components\LMS

Jhi_service.exe and related files: %SystemRoot%\system32\

iCLS: %SystemRoot%\system32\Intel\iCLS Client

Intel Confidential 23
 Advanced Configuration of Intel® Management and Security Status Application

8 Advanced Configuration of
Intel® Management and
Security Status Application

8.1 General Tab Logo

The logo displayed in the general tab can be substituted in order to match the visual
identity of the computer supplier. For example, a particular manufacturer may prefer
to display the company’s logo.

To change the logo, add a bitmap file called oemlogo.bmp to the Intel® Management
and Security Status application folder (located at Program Files\ Intel\ Intel®
Management Engine Components\IMSS, or at Program Files (x86)\ Intel\
Intel® Management Engine Components\IMSS for 64-bit operating systems). The
default logo will appear if the bitmap file is invalid or missing.

Note: The bitmap dimensions should be 62 (width) by 48 (height) and size of file no larger
than 8 KB. If the image file shall exceed 8 KB, the logo may not be well visible. If the
bitmap dimensions are smaller than 62x48, the logo image will be centered into its
designated area.

8.2 Load on Start-Up Options

By default, Intel® Management and Security Status application loads on Windows*
startup. A user can uncheck the Intel® Management and Security Status will be
available next time I log on to Windows* check box to prevent it from happening.

To disable application load on startup for all users, add a value named
AppAutoStartDefaultVal with value 0 to the following registry location
HKLM\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 1, or delete
the value.

Note: The application will still be available from the Start Menu, regardless of the value in
this registry key.

Note: The user selection overrides system values in the registry key.

8.3 Load in Disabled State

By default, Intel® Management and Security Status application will not load in case all
Intel CSME technologies are permanently disabled or not present on the platform.

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Advanced Configuration of Intel® Management and Security Status Application

To enable application load in ”disabled state” add a value named

AutoStartInDisabled with value 1 to the following registry location
HKLM\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 0, or delete
the value.

Note: The application will still be available from the Start Menu, regardless of the value in
this registry key.

Note: The user selection overrides system values in the registry key. Meaning that in case
the user will uncheck the Intel® Management and Security Status will be available
next time I log on to Windows check box the application will not load in ”disabled
state”.

8.4 Show Notification Option

By default, Enable User Notification check box in the Intel® Management and Security
Status application – General tab is checked.

To change the default behavior, add a value named ShowUserNotification with

value 0 to the following registry location
HKEY_CURRENT_USER\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 1, or delete
the value. The user selection overrides system values in the registry key.

8.5 Disabling the Intel® AT Tab

By default, the Intel® AT tab is displayed if the platform supports Intel® AT. To disable
Intel® AT tab in Intel® Management and Security Status application, assign the value
1 to the DisableAT registry key in the HKLM\SOFTWARE\Intel\PIcon\Setting
registry directory. A DWORD key should be created upon missing such key. Applying
this setting will hide the Intel® AT tab starting at the next time the application starts.

8.6 ”Click Here for More Details” Link

By default, clicking the ”Click here for more details” inside the Learn More dialog
will direct the user to the official Intel Corporation - Privacy website.

The link pointed to by the “Click here for more details” text inside the Learn more
dialog can be modified to link to a page of the manufacturer's choice.

To perform this change, add a value named HelpURL with the URL of your choice
(e.g. http://www.intel.com/) to the HKLM\SOFTWARE\Intel\PIcon\Setting key in
the registry. To return to the default behavior, delete the value.

Intel Confidential 25
 Configuring LMS

9 Configuring LMS
LMS is able to write user notifications to the local host OS event log for the purpose of
notifying end users of predefined events, such as when critical System Defense
policies are applied by the Intel® CSME firmware. LMS also has additional
functionalities, such as synchronizing the network configuration information between
the host and the firmware. Intel provides documentation on how the ISV can extract
these events from the event log for use in their application.

LMS.exe is installed along with the other software components. Note the following
installation circumstances:

9.1 LMS Registry Configuration Parameters

User can add the following registry keys under HKEY_LOCAL_MACHINE\
SYSTEM\CurrentControlSet\Services\LMS\IntelAMTUNS:

Note: The following keys are not mandatory and LMS will function as required without their
existence. All changes to registry keys are noted at LMS startup only. To force the
changes to be noted, restart LMS.

AllowFlashUpdate: Allows LMS to invoke Partial FW Updates. This is a DWORD

Value. Setting value to 0 will prohibit LMS from invoking Partial FW Update, while
setting value to 1 allows Partial FW Update by LMS. Default behavior (i.e. no value) is
Partial FW Update allowed.

Note: Partial Firmware Update is a feature new from Intel® ME 8 that allows update
of specific sections of Intel ME, without requiring a system reset.

Note: Disabling Partial FW Update will eliminate the user's ability to change the user
consent language and to replace the wireless adapter type without affecting Intel®
AMT functionality over wireless LAN.

PartialFWUImagePath: A custom path to the update partitions file, including the

filename (using absolute or relative path), e.g. C:\<path>\pfwupdateimg.bin.
Default is the LMS.exe path.

Note :The path can't point to a network shared folder. It must point to a local folder.

You can configure the following parameters in the

HKEY_LOCAL_MACHINE\SOFTWARE\Intel\IntelAMTUNS\ConfigData registry key:

The following Registry keys could be added for configuring which events will be shown
in Event Log. This is a DWORD Value. Setting value to 0 will prevent the event from
appearing, while setting value to 1 will cause the relevant event to appear. Note that
the settings only take effect when LMS is (re)started.

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Configuring LMS

Registry Key Event Log event

NETWORK_TRAFFIC_TX_CEASED Security policy invoked. Some or all

network traffic (TX) was stopped
NETWORK_CONNECTIVITY_TX_REDUCED Security policy invoked. TX Network
connectivity was reduced
NETWORK_TRAFFIC_RX_CEASED Security policy invoked. Some or all
network traffic (RX) was stopped
NETWORK_CONNECTIVITY_RX_REDUCED Security policy invoked. RX Network
connectivity was reduced
WLAN_WIRELESS_PROFILE_STATE_CHANGED WLAN Wireless Profile sync
enablement state changed WLAN
interface
WLAN_SESSION_ESTABLISHED Control preference for WLAN interface
assigned to Intel(R) Converged Security
and Management Engine. Intel(R) CSME
will take control of WLAN interface
when it is able
WLAN_SESSION_ENDED Preference for WLAN interface assigned
to operating system. Operating system
will take control of WLAN interface
when it is able
REMOTE_SOL_STARTED A remote Serial Over LAN session was
established
REMOTE_SOL_ENDED Remote Serial Over LAN session
finished. User control was restored
REMOTE_IDER_STARTED A remote IDE-Redirection session was
established. For platforms supporting
USB-Redirection instead of IDE-
Redirection, remote USB-Redirection
session was established.
REMOTE_IDER_ENDED Remote IDE-Redirection session
finished. User control was restored. For
platforms supporting USB-Redirection
instead of IDE-Redirection, Remote
USB-Redirection session finished. User
control was restored

9.2 Intel® PROSet/Wireless Software Adapter

Switching Override
The Intel® CSME firmware configuration of the Intel® PROSet/Wireless Software
Adapter Switching override is disabled by default. However, on systems without Intel®
LAN support (as defined by hardware configuration settings), it is enabled by default.
When enabled, and when Adapter Switching is active (as notified by Intel®
PROSet/Wireless Software to Intel® CSME firmware), the Intel® CSME firmware will
configure the WLAN to override the Host software RF-Kill and establish its own
wireless connection when wireless Intel® AMT is configured. When Adapter Switching

Intel Confidential 27
 Configuring LMS

is inactive or if the Host WLAN driver is healthy, the Intel® CSME firmware will not
configure the WLAN to override the Host software RF-Kill, nor establish its own
wireless connection.

Users wishing to override the default setting in Intel® CSME firmware may add the
following registry key under:
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\IntelAMTUNS

OverrideProsetAdapterSwitching: This registry key is relevant for Windows* 7

only. Adding OverrideProsetAdapterSwitching key as a DWORD and setting the value
to 0 will disable the Intel® PROSet/Wireless Software Adapter Switching override
feature in the Intel® CSME firmware. Setting the value to 1 will enable the Intel®
PROSet/Wireless Software Adapter Switching override feature in the Intel® CSME
firmware.

Adapter Switching notifications to Intel® CSME firmware from Intel® PROSet/Wireless

Software are only available systems running Windows* 7. For more information about
the Adapter Switching feature, consult the Intel® PROSet/Wireless Software user
guide.

The Intel® PROSet/Wireless Software Adapter Switching override feature in Intel®

CSME firmware is available only on systems with Intel® AMT 11.6 or later.

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Uninstalling Intel® CSME Software and Drivers

10 Uninstalling Intel® CSME

Software and Drivers
Uninstall the software via the Windows Control Panel.
 Double-click Intel® Management Engine Components to uninstall the Intel® CSME
software components.
 The uninstall welcome window opens.
 Click Next. Uninstall will be performed.
 After uninstall operations are completed, click Next to reach the uninstall
completion window.
 Restart is required for changes to take effect. Click Finish to end the uninstall.

Note: If some system dlls have been removed between the installation and uninstallation of
the Intel® CSME software, the uninstallation may fail. This has been noted, for
example, when uninstalling Microsoft* Visual C.
For the extension INF driver(LMS, iCLS , JHI and oemextension)
 Before uninstalling an extension driver, you must first uninstall the base
devicer(MEI, SOL). Next, run PnPUtil on the extension INF.
 Run pnputil /enum-drivers, search original name of the extension INF driver and get
the published Name
 Run pnputil /delete-driver <published name> /uninstall

Intel Confidential 29
 Troubleshooting Intel® Management and Security Status Application

11 Troubleshooting Intel®
Management and Security
Status Application

11.1 Error Message when Intel® Management and

Security Status Application Loads
Microsoft* .NETapplications fail when executed in an environment that has no
Microsoft* .NETframework installed. Microsoft* does not provide a safeguard
mechanism in such conditions.

The Intel® Management and Security Status application will display the following error
message if no Microsoft* .NETframework is present in the system:

If this happens, install Microsoft* .NET Framework version 3.5 or above and then re-
open the application.

11.2 ”Information Unavailable” Displayed instead of

Status
The General tab provides basic information about the Intel® AMT, Intel® SBA, Intel®
Standard Manageability, and Intel® Anti-Theft Technology status and events.

The Intel® Management and Security Status icon relies on the Local Management
Service, which is installed together with the Intel® Management and Security Status
application, to obtain information about the status of the resident technologies. Make
sure that:
1. The Local Manageability Service (LMS) is running and starts automatically on
Windows* startup. If LMS is not installed, reinstall the software components.
2. The Intel® MEI driver is installed, enabled and functioning properly. Review
the Bring-Up Guide document for more information concerning this driver.

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Troubleshooting Intel® Management and Security Status Application

11.3 Client Initiated Remote Access Connection Failure

Failure to connect to the Information Technology network can be caused by the
following:
1. The Local Management Service is not running. It can be started through the
Services pane in the Computer Management window. If it is not installed,
reinstall the software components.
2. The network cable is disconnected, or the network connection is not
configured properly.

If the actions above do not resolve the problem, it is recommended to contact your
Information Technology department.

11.4 Grayed-Out Notification Icon

Whenever either Intel® AMT, Intel® SBA or Intel® Standard Manageability is enabled,
Intel® Management and Security Status icon is loaded into the notification area when
Windows* starts. It can also be started by clicking Start> All
Programs\Intel\Intel® Management and Security Status\ Intel® Management
and Security Status.

While the Intel® Management and Security Status application is running, the Intel®
Management and Security Status icon is visible in the notification area. This icon will
appear blue if any one of the aforementioned technologies is enabled on the
computer. In any other case, the icon will appear gray.

Note: The icon will also be gray if the LMS service is not running or the Intel® MEI driver is
disabled or unavailable.

Intel Confidential 31