READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in your
test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices
are given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C), or (D) on your answer sheet.

101. Critics say Ms. Yoo’s new novel is too ------ 105. The reporter took some pictures ------- once
to her previous books. it became clear that the photographer
(A) similar would not arrive in time.
(B) recent (A) he
(C) lengthy (B) him
(D) simple (C) himself
(D) his own
102. Choosing a good security system requires
thorough ------- of the facility to be 106. In order to obtain this visa, applicants must
protected. ------- that they are family members of a
(A) to analyze citizen.
(B) analysis (A) request
(C) analyze (B) secure
(D) analyzed (C) prove
(D) authorize
103. Always try restarting the program -------
your computer itself before contacting 107. The judging ------- for the Mares Prize is
Information Technology. made up of scientists from a variety of
(A) but specialties.
(B) so (A) decision
(C) while (B) committee
(D) and (C) order
(D) expert
104. After sales of its low-salt snacks fell,
Bruster Foods ------- removed them from 108. Despite the merger, the two companies’
shops. management teams will remain ------- for
(A) quiet now.
(B) quieted (A) separate
(C) quietness (B) separating
(D) quietly (C) separation
(D) separately

1
109. The estimated shipping time for your order 115. Since the apartment complex was built,
is ------- three and five business days. there has been growing ------- for more
(A) around public transportation in the neighborhood.
(B) over (A) demand
(C) between (B) demands
(D) from (C) demanded
(D) demandingly
110. Daniel Sinclair will take over Ms. Sosa’s
position until a ------- replacement is hired. 116. If we do not ------- our contractual
(A) permanent obligations, we will incur a heavy financial
(B) comfortable penalty.
(C) spacious (A) expire
(D) gradual (B) fulfill
(C) comply
111. While each offers beautiful views to hikers, (D) undergo
Pine Trail is ------- easier than Oak Trail.
(A) well 117. On this week’s episode of Quiz Game, a
(B) much schoolteacher was the only contestant
(C) very ------- the final question correctly.
(D) so (A) answerer
(B) answers
112. Downloading all of the necessary software (C) answered
programs ------- almost five minutes even (D) to answer
with a fast Internet connection.
(A) take 118. The employee discount is an attractive
(B) are taken perk, ------- it is only available after six
(C) taking months of work.
(D) takes (A) rather than
(B) although
113. Customer reviews indicate that many (C) in spite of
modern smart devices are often (D) whether
unnecessarily -------.
(A) complicated 119. Warehouses must make efforts to provide
(B) complicate a safe working ------- for employees.
(C) complicates (A) equipment
(D) complication (B) preference
(C) environment
114. To avoid wasting energy, do not run your (D) knowledge
dishwasher until it is ------- full of dirty
dishes. 120. The proposed ordinance would make
(A) completion wearing a helmet ------- for all bicyclists in
(B) completely the city.
(C) completed (A) mandatory
(D) complete (B) dedicated
(C) capable
(D) alert

GO ON TO THE NEXT PAGE

2
121. Successful candidates will be posted to 126. Ms. Woodworth’s speech ------- by the time
either Tokyo ------- San Francisco by the we arrive at the conference center.
end of next year. (A) will have started
(A) or (B) had started
(B) nor (C) starting
(C) neither (D) having started
(D) both
127. Bickford Street is widely considered to
122. A.F. Company specializes in ------- mark the northern ------- of the theater
packaging for long-distance transport of district.
foods. (A) scope
(A) expired (B) feature
(B) protective (C) boundary
(C) assumed (D) proportion
(D) mutual
128. The ------- of the support columns under
123. The “Find My Fone” app will be more useful Sullivan Bridge will use up most of the
when it becomes able to determine a county’s infrastructure budget.
device’s location more -------. (A) strong
(A) highly (B) strength
(B) patiently (C) strengthen
(C) precisely (D) strengthening
(D) severely
129. Watan Events uses its main venue -------
124. Cormier Supermarket changed its layout in there are more than 500 preregistered
October, ------- some frequent customers to attendees.
complain. (A) if
(A) cause (B) despite
(B) causes (C) either
(C) caused (D) that
(D) causing
130. The opening of the “A Century in Easley”
125. Prentice Lake’s water level has risen by six exhibit will ------- with the hundredth
inches ------- persistent rainfall over the anniversary of the town’s founding.
past week. (A) introduce
(A) depending on (B) coincide
(B) according to (C) complement
(C) with the exception of (D) endorse
(D) as a result of

3
 PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete
the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following article.

Advice for Teenagers Interested in Summer Jobs

By Roger Holmes

A summer job is a great way to earn spending money for the school year and gain helpful work
experience. If you would like to work over the summer, keep the following tips in mind.

First, start ------- early in the season. Try searching for jobs in your area online or visiting likely
131.
employers ------- summer leisure facilities. Next, follow application instructions ------- so that your
132. 133.
application gets proper consideration. Then, if you are invited to an interview, prepare
beforehand by researching the business or organization and thinking about what you can offer it
as an employee. Finally, make sure to dress neatly and arrive on time to the interview. -------.
134.

131. (A) recruiting 133. (A) care

(B) looking (B) cared
(C) attending (C) careful
(D) training (D) carefully

132. (A) such as 134. (A) Many teenagers use public transportation to
(B) provided that get around.
(C) even so (B) Your parents or other trusted adults can
(D) at first obtain them for you.
(C) These steps are certain to impress potential
employers.
(D) There are still plenty of jobs left in desirable
fields.

GO ON TO THE NEXT PAGE

4
Questions 135-138 refer to the following advertisement.

Prescription delivery service is now offered at all Eagle Pharmacies! If you are a registered
customer living within 10 miles of any branch, you will never have to worry about arranging
transportation to pick up your ------- again. -------. Furthermore, we would be happy to add
135. 136.
other important items including over-the-counter drugs, toiletries, and baby products to orders
at no ------- charge. The service is available Monday through Saturday, and same-day delivery
137.
is guaranteed for orders ------- before noon. Visit our Web site, www.eaglepharmacy.com, to
138.
sign up today!

135. (A) groceries 137. (A) more

(B) pets (B) better
(C) garments (C) extra
(D) medications (D) longer

136. (A) We will bring them to your door quickly 138. (A) that places
and safely. (B) to place
(B) Two additional locations will be opened (C) placing
in Mercer Valley. (D) placed
(C) That is why we strive to keep our prices
affordable.
(D) Our employees can help you make
informed choices.

5
Questions 139-142 refer to the following e-mail.

From: Dawn Hogan

To: Ira Robbins
Subject: Water fountain
Date: March 13

Hi Ira,

I’m writing to ask about adding to the groundskeeping services your company provides for our
property. The management has decided to install a large stone water fountain on our grounds,
and it will need ------- cleaning. The salesperson says that ------- the fountain itself and its water
139. 140.
pump should be cleaned every six months.

Now, I don’t see water feature maintenance listed on your Web site as one of your offerings.
-------, I remember that when we first contacted your company, you emphasized your flexibility
141.
about supplemental services. So would you be able to take on this task? -------. Please get back
142.
to me about this soon.

Thanks,
Dawn

139. (A) regular 141. (A) Besides

(B) regularly (B) However
(C) regularity (C) In particular
(D) regularizes (D) Until then

140. (A) when 142. (A) It would require monthly visits

(B) both starting in April.
(C) once (B) I have become too busy to continue
(D) not only handling it myself.
(C) The answer will probably determine
whether we hire you.
(D) If so, we would also like to know the
estimated cost.

GO ON TO THE NEXT PAGE

6
Questions 143-146 refer to the following notice.

Please be advised that this road will be closed to vehicles at some point on September 3 for the
Abbotsville Marathon. We apologize for the inconvenience. -------. We ------- a chart showing the
143. 144.
hours that the marathon is scheduled to pass through each road on its route. It is posted below.
Please check it to see the exact ------- during which this road will be affected. If you live on this
145.
road and will need to leave it by car -------, you must move your vehicle to a location on a
146.
nearby open road in advance. Thank you for your cooperation.

—The Abbotsville Marathon Organizing Team

143. (A) Fortunately, the damage will be easy to 145. (A) period
repair. (B) periodic
(B) Also, more volunteer event staff are (C) periodical
needed. (D) periodically
(C) It is necessary to protect the runners.
(D) The new date will be announced soon. 146. (A) before
(B) now
144. (A) create (C) then
(B) will create (D) afterwards
(C) have created
(D) had been creating

7
 PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the
best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following notice.

Change is Coming to Serendipity Gallery!

Serendipity Gallery is pleased to announce that we

are taking over 430 Foster Street, the former site of
Clifford Furniture. While we will miss our longtime
home here on Lynn Road, this move will enable us
to grow in exciting ways and exhibit a more diverse
collection of artworks. Our final day here will be
Sunday, November 11, and we will open at the new
site on Tuesday, November 13; thus, there will be no
interruption to our regular operating schedule. We
hope you visit the new Serendipity Gallery soon!

147. What is being announced? 148. What is suggested about Serendipity

(A) A temporary exhibition Gallery?
(B) A retirement (A) It is closed on Mondays.
(C) A relocation (B) Its collection includes furniture.
(D) A change in ownership (C) Its neighboring property is vacant.
(D) It displayed this notice on the Internet.

GO ON TO THE NEXT PAGE

8
Questions 149-150 refer to the following e-mail.

*E-Mail*
To: Lisa Kline
From: Nobuhito Okada
Subject: Re: Travel reimbursement
Date: April 11
▲

Hi Lisa,
Yes, I’m aware that you haven’t yet been reimbursed for expenses from your trip
taken from March 31 to April 2. Please rest assured that there were no problems with
your reimbursement request form and receipts. I’ve processed the request and sent it
to my department head for final approval, but she was on vacation last week and is
just catching up on her work right now. I’m sure she’ll get to your request by the end
of the week.
Also, while I’m happy to put your mind at ease this first time, we generally ask that
employees let two weeks pass after the date of submission before following up on a
reimbursement request. We appreciate your patience.
Thanks,
Nobuhito
▼

149. What does Mr. Okada indicate is causing a 150. What does Mr. Okada ask Ms. Kline to do
delay? in the future?
(A) A manager has not completed a task. (A) Direct follow-up messages to a different
(B) There was an error in some paperwork. person
(C) His department is implementing a new (B) Wait longer before raising an issue
process. (C) Use another channel to ask questions
(D) There is a disagreement over a (D) Track some progress via an automated
reimbursement policy. system

GO ON TO THE NEXT PAGE

9
Questions 151-152 refer to the following online chat discussion.

Tyrone Brady [10:36 A.M.]

Lydia, I just stopped by the conference room, and there was terrible noise from the
renovations they’re doing to the building next door. If it’s like that this afternoon, I’m
afraid that we won’t be able to have the Greer Books meeting in there.
Lydia Houston [10:37 A.M.]
Oh no! I really don’t want to postpone it because that project already has a tight
schedule.
Tyrone Brady [10:38 A.M.]
I know. Well, maybe we can ask the renovation contractor if it will still be so noisy
around the meeting time.
Lydia Houston [10:39 A.M.]
They probably can’t guarantee anything. It would be better to find another place to hold
the meeting.
Tyrone Brady [10:40 A.M.]
Castillo Hotel rents out conference rooms. Should I see if they accept last-minute
bookings?
Lydia Houston [10:41 A.M.]
Yes! That’s a great idea.


151. At 10:38 A.M., what does Mr. Brady most 152. What will Mr. Brady most likely do next?
likely mean when he writes, “I know”? (A) Greet some visiting clients
(A) He has an idea for a project. (B) Cancel an equipment rental
(B) He is aware that a timeline is short. (C) Send out a revised agenda
(C) He has special information about a (D) Contact a venue operator
space.
(D) He agrees that a change must be
made.

10
Questions 153-154 refer to the following form.

Shanwell Convention Center

Request for Cleaning Services
Event Name: Event Date(s):
Company/Organization Name: Booth No.:
Contact Person: Phone No.:

Rate Square No. of Amount

(A) Footage of Days (A x B x C)
Booth (C) or (A x C)
(B)
Basic Daily Cleaning (Sweeping/ $0.28 per square
mopping of hard flooring or foot
vacuuming of carpet; emptying of
wastebaskets)
Daily Carpet Shampooing $0.47 per square
foot
Periodic Porter Service* $45.00 per day 1-499
(Sweeping of flooring and $65.00 per day 500-999
emptying of wastebaskets every 2
hours) $87.00 per day 1000-1999
$110.00 per day 2000-3499
*Not available for booths over
3500 sq. ft.
On-Call Porter Service $250.00 per day (N/A)
(Sweeping of flooring and
emptying of wastebaskets as
needed)
Total:

Special Instructions:

153. Who would most likely fill out this form? 154. What is most likely true about all of the
(A) A tenant of rental housing listed cleaning services?
(B) A leaseholder in an office building (A) They involve emptying trash
(C) A vendor at a shopping center receptacles.
(D) An exhibitor at an exposition (B) They are available for spaces of all
sizes.
(C) They cannot be purchased on an hourly
basis.
(D) They are not offered every day of the
week.

GO ON TO THE NEXT PAGE

11
Questions 155-157 refer to the following letter.

Dr. Yu-Jin Cheong, DPM

Lawler Podiatry Group
1200 Minten Lane ∙ Lawler, AR 71631
(501) 555-0132

To Whom It May Concern:

I am writing on behalf of Jason Hammond, my patient and your employee. As you

can see in the enclosed medical records that I am providing with Mr. Hammond’s
consent, I have been treating him for a foot condition for the past six months.
This condition is made worse by standing on hard flooring, as he does for roughly
six hours each workday. Mr. Hammond has begun wearing orthopedic shoes to
lessen the condition’s impact, but in my professional opinion, additional action is
necessary to address it.

Mr. Hammond says that it would be difficult to teach his classes while sitting down,
so the next best option is for him to stand on a padded orthopedic mat. Please
consider purchasing and installing such a mat at the front of his classroom as a
reasonable accommodation for a condition covered by current laws on disabilities
in the workplace.

You may contact me at 555-0132, extension 6, to discuss this issue.

Sincerely,
Yu-Jin Cheong, DPM
Encl.

155. What is the purpose of the letter? 157. What kind of organization was the letter
(A) To make a request about a work site most likely sent to?
(B) To supply a reference for a jobseeker (A) A law firm
(C) To offer consulting services to a (B) A medical clinic
business (C) A footwear retailer
(D) To answer an inquiry from an employer (D) An educational institution

156. What is stated about Mr. Hammond?

(A) He has worked for Dr. Cheong for half
of a year.
(B) He recently earned a professional
certification.
(C) He gave permission for some records
to be sent.
(D) He has been unable to perform a
function of his job.

12
Questions 158-160 refer to the following advertisement.

Do you have a vintage car? Join the fun!

Route 84 Classic Car Festival
Saturday, September 21, 11 a.m.–8 p.m.

If you have a well-preserved or well-restored old car, the Route 84 Classic

Car Festival is your chance to show it off! Now in its 14th year, this event
organized by the Norwood Tourism Bureau usually draws over 50,000 visitors
to the western blocks of tree-lined Swafford Avenue. Cruise your car down this
beautiful strip of historic Route 84, then park it to let the appreciative crowd
see its interiors and motor. The festival also features booths selling vehicle-
related goods and promoting automotive services, as well as food stalls and
live music. It’s a day that car lovers won’t want to miss!
Participants should take note of the following dates:
• May 27 – Early registration opens
• August 23 – Early registration closes
• September 6 – Regular registration opens
• September 13 – Regular registration closes
Registration is first-come, first-served, and there is a reduced fee for early
registration, so don’t wait! Visit www.r84ccf.com/register soon.

158. What is NOT mentioned as a possible 160. On which day does a discount offer end?
activity for participants in the festival? (A) May 27
(A) Enjoying live entertainment (B) August 23
(B) Driving on a roadway (C) September 6
(C) Visiting retail booths (D) September 13
(D) Taking part in a contest

159. What is indicated about Swafford Avenue?

(A) It recently underwent roadwork.
(B) It is the location of a tourism office.
(C) It borders a body of water.
(D) It offers a scenic view.

GO ON TO THE NEXT PAGE

13
Questions 161-163 refer to the following article.

HOYLE (30 April)—Twinkle, a fashion million last year. — [2] —. However,

accessories retailer based in Hoyle, much of this amount was spent on
has announced that it will soon hold an preparations to become a public
initial public offering (IPO) of its stock. company, such as employing transition
consultants and restructuring.
The company is currently owned by the
holding firm Klahrens, Inc., though it The document also addressed the
began as a small storefront staffed only challenges of the changing accessories
by its founders, sisters Jill and Ann market. A growing percentage of
Conrad. — [1] —. Klahrens bought the accessories are now bought from
company upon their retirement eight individual makers who sell their
years ago. creations through online platforms such
In the statement announcing its IPO, as Standout. — [3] —. In the statement,
Twinkle disclosed details of its financial Twinkle said that its ability to attract
record. While its sales climbed to famous designers to collaboration
AU$744 million in the first quarter, it projects would keep it at the forefront
ultimately incurred a loss of AU$23 of the market despite this trend. — [4] —.

161. What is the main purpose of the article? 163. In which of the positions marked [1], [2], [3],
(A) To profile the founders of a store and [4] does the following sentence best
(B) To report a company’s business plan belong?
(C) To introduce a new trend in an industry “Over a three-decade span, they then grew
(D) To analyze changes to a brand’s image it into a nationwide chain.”

162. What is indicated about Twinkle? (A) [1]

(B) [2]
(A) It is a family-owned company.
(C) [3]
(B) It imitates products made by famous
(D) [4]
designers.
(C) It sells goods through an online
platform.
(D) It was not profitable last year.

14
Questions 164-167 refer to the following information.

Speaking at a Wilbanks City Council Meeting

Wilbanks City Council welcomes input from Wilbanks citizens and others on city
matters. In order to make sure that your voice is heard, please look over the following
information carefully.

Members of the public are allowed to speak only about the agenda items of the
meeting in question. The agendas of upcoming meetings will be posted at
www.cityofwilbanks.gov/cc/upcoming as they become available.

Those who wish to speak at a council meeting must make a request in advance to
do so. This can be done by calling 555-0180. Requests can be made up to one week
in advance of the meeting, and must be made at least one hour before the scheduled
start time of the meeting.

If your request is approved, you will be assigned a number that indicates your place
in the order of speakers. When it is your turn, you may speak for up to five minutes
if you speak only on behalf of yourself, or eight minutes if you represent a group or
organization of at least three people. After you speak, council members will have the
opportunity to ask you questions.

For additional details about the usual proceedings of a Wilbanks City Council meeting
and tips on how to speak effectively, watch the informational video available at
www.cityofwilbanks.gov/cc/3023.

GO ON TO THE NEXT PAGE

15
164. What are speakers required to do? 166. The word “order” in paragraph 4, line 2 is
(A) Sign up at least one week in advance closest in meaning to
(B) Address only certain topics in their (A) arrangement
speech (B) command
(C) Receive prior approval to use visual (C) purchase
aids (D) qualification
(D) Check in upon arriving at the meeting
167. What does the mentioned video most likely
165. According to the information, what enables include?
some people to speak for a longer time? (A) An overview of the parts of a city
(A) They are residents of Wilbanks. council meeting
(B) They have expertise on a subject. (B) Options for transportation to a
(C) They are speaking on behalf of others. government building
(D) They are granted permission by the (C) A guide to an Internet registration
meeting’s chair. system
(D) Facts about each city council district

GO ON TO THE NEXT PAGE

16
Questions 168-171 refer to the following memo.

MEMO
To: All employees
From: Calvin Fields, CEO
Re: E-mail usage
Date: May 7
Effective next Monday, May 13, Carbajal Associates will prohibit employees
from using their company e-mail account for personal business. From that
point on, personal e-mails may not be exchanged through your company
account and the account’s address may not be given out for non-work
purposes. — [1] —.
“Personal e-mails” here refers to those exchanged with not just family or
friends, but also businesses and organizations such banks, medical providers,
and utilities companies for reasons unrelated to Carbajal Associates
business. — [2] —. Similarly, giving out the account’s address for non-work
purposes would involve providing the address when opening member
accounts on Web sites, buying items or services, subscribing to publications,
etc., for reasons unrelated to company business or to career development
that would directly impact company business.
This policy is being implemented on the advice of information technology
experts in order to reduce the risk of unwanted intrusions into our computer
network. Given the loss of money and reputation that such breaches could
cause, I hope you will join me in taking this change extremely seriously.
— [3] —. Also, please be aware that, in order to ensure that the policy is
being followed, the information technology department will perform
intermittent checks of activity occurring in your company e-mail account.
The employee handbook is currently being updated to include this policy.
— [4] —. As with other policies in the handbook, refusal or failure to follow
this one may result in disciplinary action.
If you have any questions or concerns about this announcement, you may
contact Sonja Bowman in Human Resources.

17
168. Why was the memo sent? 170. What does Mr. Fields express concern
(A) To seek feedback on some training about?
(B) To explain how to use some new (A) Falling productivity among employees
software (B) The high cost of storing some data
(C) To warn recipients about a service (C) A digital security hazard
interruption (D) Misunderstandings of the staff
(D) To announce a new company policy handbook’s contents

169. What is indicated about company e-mail 171. In which of the positions marked [1], [2], [3],
accounts? and [4] does the following sentence best
(A) Their passwords must be changed belong?
regularly. “The revised version will be sent to you
(B) They are required for access to a upon completion.”
career development resource.
(C) The IT department has the authority to (A) [1]
view them. (B) [2]
(D) They cannot be opened on off-site (C) [3]
devices. (D) [4]

GO ON TO THE NEXT PAGE

18
Questions 172-175 refer to the following text-message chain.

Ruth Thomas [4:28 P.M.]

Ernesto and Doyle, are you almost here? I need help unloading the serving
equipment. Also, Larry, where are the trays of cake slices? They’re on my list,
but I don’t see them in the van.

Ernesto Hernandez [4:29 P.M.]

Yes, I just parked. Be there soon.

Larry Williams [4:30 P.M.]

We had to move the cake slices to the van Esther is driving. But actually,
Esther, don’t bring those in to the museum’s kitchen yet. There’s even less
room in here than we thought. We’ll have to wait until we serve and clear
away the appetizers.

Esther Gbeho [4:31 P.M.]

OK.

Doyle Hodges [4:32 P.M.]

I had to stay behind today to prepare the appetizers for the retirement party
we’re catering tomorrow.

Ruth Thomas [4:33 P.M.]

Oh, really? Doesn’t that leave us short-staffed for this fund-raising dinner?

Larry Williams [4:34 P.M.]

Lien Pham is coming. Luckily, she wasn’t busy this weekend. I’ll text her now
and make sure she’s on her way.

Ruth Thomas [4:35 P.M.]

Thanks. But Larry, can you let me know about personnel changes in advance
next time?

Larry Williams [4:36 P.M.]

Sure. Sorry about that.

19
172. What is suggested about the writers’ 174. At 4:34 p.m., what does Mr. Williams mean
company? when he writes “Lien Pham is coming”?
(A) It is catering two events today. (A) There will be enough workers.
(B) It has more than one company vehicle. (B) All of the seats in a van will be taken.
(C) It has used the museum’s kitchen in the (C) Ms. Pham is an important charitable
past. donor.
(D) It created a customized menu for the (D) Ms. Thomas does not have to do a
fund-raising dinner. difficult task.

173. Who is NOT assisting with the fund-raising 175. What does Mr. Williams apologize for?
dinner? (A) Arriving late to a venue
(A) Mr. Hernandez (B) Misplacing some trays of food
(B) Mr. Hodges (C) Not offering Ms. Thomas a work
(C) Mr. Williams opportunity
(D) Ms. Gbeho (D) Failing to give Ms. Thomas a staffing
update

GO ON TO THE NEXT PAGE

20
Questions 176-180 refer to the following press release and review.

LEGER AUDIO TO RELEASE LIMITED SERIES ON JUICEBUZZ

Leger Audio has announced the upcoming release of Out of Juice , a four-part podcast on the
rise and fall of JuiceBuzz. A California-based start-up, JuiceBuzz raised millions of dollars
from investors to produce and sell its smart juicing system—until a newspaper’s investigation
showed that almost all of the expensive equipment included in the system was actually
unnecessary.
Out of Juice is hosted by Malcom Perkins and produced by Binita Khatri, the team behind the
Coleman Award-nominated podcast On the Run . They have brought the same mix of thorough
reporting and comprehensive insight to JuiceBuzz’s story, both detailing the fascinating
specifics of the company’s growth and connecting these to the larger context surrounding start-
ups and venture capitalism. The series will consist of the following episodes.
1. The Beginning
Health enthusiast Shane McQueen has the idea for a smart juicing system and founds
JuiceBuzz.
2. The Money
Venture capital firms are convinced of the need to “disrupt” traditional ways of making
fruit juice at home.
3. The Exposé
Gannon Post reporter Megan Russell looks into the technology of the smart juicing
system and announces her findings to the world.
4. The Fallout
Consumers and investors react to the Gannon Post story, ultimately leading to
JuiceBuzz’s closure.

Out of Juice will be available for free from all major podcast distributors. Episodes will
come out each Monday, starting on December 29.

http://www.slantpodcasts.com/02355/reviews €

Reviews of Out of Juice

Just OK so far ★★★☆☆ (3 out of 5 stars)

To be fair, I’ve only listened to the episode on JuiceBuzz’s investors. I’m hoping
to create my own start-up, so I’m really interested in stories of how start-ups
get funding. But I found the host’s explanation of JuiceBuzz’s growth unclear. I
did check out the sources listed in the episode’s notes, though, and they were
really helpful. Also, the podcast’s style was pretty entertaining, with jokes that
genuinely made me laugh. So I’ll probably give the remaining episodes a try.
—Bailey Prentice, February 4

21
176. According to the press release, whose 179. What complaint does Ms. Prentice make
voice can most likely be heard on Out of about Out of Juice?
Juice? (A) Its point of view is biased.
(A) Malcolm Perkins’s (B) One of its sources is not cited.
(B) Binita Khatri’s (C) Some of its content is confusing.
(C) Shane McQueen’s (D) It makes incorrect claims.
(D) Megan Russell’s
180. Why does Ms. Prentice suggest she will
177. What does the press release indicate about continue listening to Out of Juice?
JuiceBuzz? (A) Because its story is unfamiliar to her
(A) Its major product tends to malfunction. (B) Because she has a lot of free time
(B) Its founder was interviewed by a news (C) Because she enjoys its humor
outlet. (D) Because a business associate
(C) It was the subject of a previous recommended it
podcast.
(D) It is no longer in business.

178. Which episode did Ms. Prentice probably

listen to?
(A) Episode 1
(B) Episode 2
(C) Episode 3
(D) Episode 4

GO ON TO THE NEXT PAGE

22
Questions 181-185 refer to the following flyer and e-mail.

University of Hadleigh
Are you a Hadleigh resident? We need your help!

A research team from the University of Hadleigh is looking for adults to participate in a
study of the relationship between home air quality and well-being in our city.
Participation will involve:

• Providing some basic demographic information during an initial phone

screening
• Answering detailed questions about your home and health during an in-person
interview
• Allowing a member of the team to complete a visual evaluation of your home
once this summer, and preferably once in late winter as well
• Permitting us to place an air quality monitor in your home and operate it
continually for one week

All participants will receive a $50 gift card redeemable at any Mullins Grocery location.
Those who allow the second visual evaluation will receive a second identical gift card
upon its completion.
To learn more about this study or to volunteer to participate, please call our study
administrator, Delia Franklin, at 555-0172 during business hours or e-mail her at
[email protected]. The deadline for joining is June 30.

From: Rodrigo Linares

To: Delia Franklin
Subject: Research study
Date: June 22

Hello,
I recently saw the flyer for your study of Hadleigh residents, and I’m interested
in participating. I’m a student at the University of Hadleigh, and I share a home
in the southern part of the city with a few other students. I should warn you that
I’m scheduled to graduate and move out at the end of the semester in December,
but otherwise I think I’m a good candidate for your study. You can reach me at
555-0139.
Regards,
Rodrigo

23
181. What field does the research team most 184. What does Mr. Linares indicate that he will
likely study? do in the current year?
(A) Consumer behavior (A) Complete a university degree
(B) Public health (B) Start a local business
(C) Interior design (C) Renovate a living space
(D) Regional linguistics (D) Travel for an extended period

182. According to the flyer, what will potential 185. What is suggested about Mr. Linares?
participants be asked to do first? (A) He missed the registration deadline.
(A) Fill out a set of forms (B) He has contacted the wrong person.
(B) Attend an information session (C) He does not meet a study requirement.
(C) Have a phone conversation (D) He will not receive all possible
(D) Provide some personal documents compensation.

183. In the e-mail, the word “share” in line 2 is

closest in meaning to
(A) post online
(B) jointly use
(C) represent
(D) discuss

GO ON TO THE NEXT PAGE

24
Questions 186-190 refer to the following e-mails and vedio description.

From: Philip Crawford

To: Mirta Baros
Subject: Eminence Cosmetics
Date: January 9

Hello Ms. Baros,

My name is Philip Crawford, and I’m a marketing specialist for Eminence
Cosmetics. As you may know, our company was founded two years ago by Lacy
Archer with the goal of making high-quality cosmetics accessible to average
consumers. You can learn more about our history and philosophy here.
I’m contacting you because Eminence Cosmetics is very impressed by your
social media presence—especially your MyVid channel—and would like to hire
you as a temporary independent contractor providing publicity services. This
would involve your trying some items from our new “Notoriety” line and, if you
like them, receiving a fee to create content informing your followers about
them.
If you are interested in this idea, or have questions about it, please contact me.
Sincerely,
Philip Crawford
Marketing Specialist
Eminence Cosmetics

Mirta Baros
Beauty
Mirta Baros
6.4 million subscribers MyVid

Hi everyone! In the video above, I introduce some awesome eye makeup and
application tools from Eminence Cosmetics’ “Notoriety” line. Eminence is a newish
brand that was created by a professional makeup artist, and it shows! As you’ll see in
the video, I found their products well-designed and couldn’t believe the quality they
offer for their price. Click here to order them for yourself!

*****************************
If you enjoyed this video, visit my channel page to see more. I review all types of
cosmetics and hair products, offer makeup and styling tips, tricks, and tutorials,
collaborate with other vloggers, and sometimes hold product giveaways for
subscribers!

*****************************
Disclosure: This video is sponsored by Eminence Cosmetics. Music was provided by Diamond Sound
Royalty-Free Music Service.

25
 From: Herman Neal
To: Mirta Baros
Subject: Change in disclosure law
Date: April 11

Dear Ms. Baros,

As someone who has done independent contracting work for us in your
capacity as a social media influencer, Eminence Cosmetics wants to make you
aware of some changes in the national law regarding the disclosure of brand
relationships. The rules are now as follows:
In your disclosure, use plain, non-abbreviated words like “advertisement” or
“sponsor”. Do not put the disclosure in smaller font or make people click on
links such as “See More” to see it. If you make an endorsement in a
photograph, add the disclosure text to the photograph. If you make an
endorsement in a video, include the disclosure in both the audio and in
on-screen text.
Please double-check your content and confirm to us that it complies with these
regulations.
Thank you,
Herman Neal
General Legal Counsel
Eminence Cosmetics

186. What is the purpose of the first e-mail? 189. In the second e-mail, the word “capacity” in
(A) To propose a business relationship paragraph 1, line 2, is closest in meaning to
(B) To give notice of a copyright violation (A) ability
(C) To invite a guest to an opening event (B) quantity
(D) To apologize for a product quality issue (C) range
(D) role
187. Who most likely is Ms. Archer?
(A) A popular musician 190. Based on the second e-mail, how should
(B) A social media influencer Ms. Baros change the disclosure under her
(C) A fashion designer video?
(D) A makeup artist (A) By adding a photograph
(B) By making its text larger
188. In the information, what is NOT mentioned (C) By using clearer language
as available in Ms. Baros’s channel? (D) By moving it above a Web link
(A) Evaluations of beauty goods
(B) Advice on applying cosmetics
(C) Video tours of hair care facilities
(D) Opportunities to receive free items

GO ON TO THE NEXT PAGE

26
Questions 191-195 refer to the following e-mail, order form, and notice.

E-Mail message

From: Floyd Liu

To: Clara Wilkins
Subject: Uniforms
Date: August 8
▲
Hi Clara,
I’ve thought about your suggestion to introduce staff uniform shirts, and I agree that we
should do it. Customers should be able to know what to expect when they walk into any
Apex Hardware, and that will only become more important as we continue to add new
locations.
I’d like you to take charge of finding a supplier and placing the orders. Please start by
getting sample shirts in a few colors and styles. We’ll want the shirts to look good with
our logo, so try ordering one in each color in the logo, plus white, since that’s a nice
neutral color. As for the styles, just keep it simple.
Thanks, and please keep me updated on this project as it progresses!
—Floyd
▼

Wizard Uniforms
Order No.: 23402 Order Date: August 27
Customer: Apex Hardware
Contact: Clara Wilkins (555-0164)

Item No. Description Color Size Quantity

M0983 Unisex short-sleeved polo with Medium M 3
pocket, polyester Blue
M7624 Unisex short-sleeved polo without White M 3
pocket, polyester
M1183 Unisex short-sleeved button-up Black M 3
without pocket, polyester
M5822 Unisex short-sleeved button-up with Golden M 3
pocket, polyester Yellow

Special Request(s)*: Please embroider the logo I provided for our account onto the
left breast of each item.
*Please note that making special requests may lengthen the production time of your order.
Also, we do not accept returns of customized items.

27
 Attention, Apex Hardware Employees:

Starting from December 1, all customer-facing employees

will be required to wear a company-provided uniform shirt
while on duty. The style will be that of the sample shirt in the
photo below, but the final color will be black instead of white.
You will also receive a long-sleeved version that is exactly the
same except for the sleeves and the material, which will be a
heavier fabric. Please check the size chart below and let your
supervisor know your preferred size by October 31.

191. What does Mr. Liu mention about Apex 194. What is implied about the long-sleeved
Hardware? shirt mentioned in the notice?
(A) It began as an online store. (A) It has a polo collar.
(B) It recently redesigned its logo. (B) It has a pocket.
(C) It plans to increase its number of (C) It is made of polyester.
branches. (D) There are buttons down its full length.
(D) It has received customer complaints
about its staff. 195. In the notice, what are employees asked to
do?
192. How many colors are in Apex Hardware’s (A) Provide feedback on a style
logo? (B) Read over a dress code
(A) Two (C) Choose a shirt size
(B) Three (D) Schedule a pick-up time
(C) Four
(D) Five

193. What is suggested about Apex Hardware’s

order?
(A) It will not be eligible for return.
(B) It will be shipped via an express
method.
(C) It is subject to a fee for small-quantity
orders.
(D) It is Ms. Wilkins’s first communication
with Wizard Uniforms.

GO ON TO THE NEXT PAGE

28
Questions 196-200 refer to the following article, Web page, and e-mail.

Whisk Air Joins Bluewing accumulate miles on alliance flights and

Alliance receive the benefits of other Bluewing
Whisk Air has become part of Bluewing carriers’ rewards programs. These include
Alliance, a coalition of airlines boasting 16 using rewards miles to purchase tickets or
other members including France’s Air upgrade seats, enjoying priority check-in,
Paris, Saudi Arabia’s Misur Airlines, and and visiting exclusive airport lounges.
China’s Tienwang Air. In return, the addition of the 53
The Canadian airline, which is based airports that Whisk serves brings
at Frazier Airport in Jelvale, is now able to Bluewing Alliance’s total number of
offer single-ticket itineraries to destinations to more than 1,110, and elite
destinations in over 180 countries. In flyers with other alliance airlines can now
addition, members of Whisk Advantage, relax at Whisk’s new luxury lounge at
the airline’s reward program, can both Frazier Airport, which boasts a spa.

p
Navi Airlines
Reward Mileage Redemption Table for Origin: Canada (Unit: Miles)

Arrival Region Season Economy Business First Class

Class Class
Canada (Domestic) Off-peak 10,000 12,000 14,000
Peak 15,000 18,000 21,000
North America Off-peak 30,000 45,000 65,000
Peak 45,000 65,000 95,000
Europe, South America Off-peak 50,000 90,000 115,000
Peak 75,000 135,000 175,000
All other regions Off-peak 70,000 125,000 160,000
Peak 105,000 185,000 240,000

Notes:
●A  ll ticket bookings, including those purchased with mileage, require some
payment of taxes and fees.
● L isted mileage is for round trips. One-way trips require half the amount of
mileage.
● E ach arrival region has multiple peak seasons that change yearly. See: current
peak season dates for each arrival region.
q

29
 Hans Carlson <[email protected]>
From: Emma Pandev <[email protected]>
Date: April 24
Subject: Bridgeport 10K Classic

From: Rachael
To: Butler
Hans Carlson <[email protected]>
To: Hans Carlson
From:
To: Navi
From:
Airlines Pandev<[email protected]>
EmmaCustomer Support
<[email protected]>
Date:
Subject: HelpEmma
April Pandev <[email protected]>
24
Date:
Subject: April 24
Date: July 3 Bridgeport 10K Classic
Subject: Bridgeport 10K Classic

Hello,
I’m a longtime Whisk Air customer who recently moved away from its hub to
Larnwick, so I plan to fly with Navi Airlines frequently. I’m glad I can earn and
redeem Whisk Advantage mileage through your flights since you’re also a
member of the Bluewing Alliance. But I’m writing today because I’m having
trouble navigating your Web site. I’d like to know what kind of seat I can get to
fly from here in Canada to Mendino in South America and back with my current
number of miles—roughly 71,000. Whisk Air’s Web site has a page with a table
that clearly shows that kind of information, so I assumed that yours would too,
but I can’t find it. Can you point me in the right direction?
Thanks,
RachaelManager,
Project Butler Wyzek Event Management, Inc.

196. What does the article indicate about 199. What is the highest class that Ms. Butler
Bluewing Alliance?
Project Manager, Wyzek Event Management, Inc. qualifies for on her planned route in peak
Project Manager,
(A) Its airlines Wyzekover
operate Event Management,
180 airport Inc. season?
lounges. (A) None
(B) It was established over 15 years ago. (B) Economy Class
(C) It now serves over 1,000 airports. (C) Business Class
(D) It has over 50 member companies. (D) First Class

197. In the Web page, what is NOT mentioned 200. What does Ms. Butler ask for assistance
about peak season? with?
(A) Its status is applied based on arrival (A) Booking a ticket through an online
date. service
(B) There is more than one in a year. (B) Submitting proof of membership in a
(C) It varies by destination region. program
(D) Its beginning and end are different each (C) Reaching a customer service
year. representative by phone
(D) Locating information about benefits on
198. What is most likely true about Ms. Butler? a Web site
(A) She has flown with Misur Airlines
before.
(B) She used to live in Jelvale.
(C) She will visit an airport that has a spa.
(D) She joined a rewards program when it
first launched.
Stop! This is the end of the test. If you finish before time is called, you may go
back to Parts 5, 6, and 7 and check your work.
30