Tech Test!

Get Ready to learn a lot of tech facts that will help you to pass any tech test
you may have to complete when applying in a call center

What is the processing unit?

Select one:

a. A device that receives, processes, and presents information

b. This the main circuit board that all other internal components are connected to

c. The brains of the computer

Question 2

A user has a username and password to log onto a banking website. The user would like to keep
access to the account as secure as possible. Which of the following security best practices should the
user follow? (Select TWO).

Select one or more:

a. Use only public computers to access the website

b. Change the default password

c. Use the original password

d. Create a complex password

Question 3

Cursor is a ____

a. Pixel

b. None of these

c. Thin blinking line

d. Pointing device
Question 4

Question text

CPU Frequency (Mhz, Ghz) is the most important factor in overall CPU speeD.

Select one:

a. True

b. False

Question 5

Which of the following components are used to store data? (Select TWO).

Select one or more:

a. Motherboard

b. CPU

c. RAM

d. GPU

e. SSD

Question 6

Which of the following alternative technologies allows a computer to run multiple operating systems
without partitioning the hard drive?

Select one:

a. Virtualization

b. Web applications

c. Dual boot

d. Telepresence

Question 7

Which of the following extensions identifies a video file?

Select one:

a. .img

b. .tar
c. .msi

d. .mp4

Question 8

What are examples of storage devices?

Select one:

a. Hard drive, DVD-ROM, flash drive

b. Flash drive, RAM, DVD-ROM

c. Keyboards, flash drive, printer

Question 9

What does BIOS stand for?

Select one:

a. Basic Interconnect Operating System

b. Basic Input Output System

c. Byte Integration Operations System

Question 10

What are the four basic components of a computer?

Select one:

a. Input devices, processing unit, storage, and output devices

b. Input devices, output devices, printing, and typing

c. Input devices, cpu, output devices, and RAM

Question 11

Which of the following is an input device?

a. Charger

b. Trackpad

c. Processor

d. Monitor

Question 12

The heart (and brains) of the computer is the...

Select one:

a. RAM

b. Hard drive

c. CPU

d. Motherboard

e. ROM

Question 13

What is a standalone computer?

Select one:

a. A portable computer

b. A computer connected to a network

c. A computer not connected to a network

Question 14

Select three input devices your computer uses:

Select one:

a. Mouse, keyboard, monitor

b. Mouse, scanner, printer

c. Mouse, keyboard, scanner

d. Mouse, printer, CPU

In order to play and hear sound on a computer, one needs:

Select one:

a. A sound card and speakers

b. All of them required

c. None of them required

d. A microphone

Question 16

Which device can understand difference between data & programs?

Select one:

a. Memory

b. Microprocessor

c. Output device

d. Input device

Question 17

You install a new 250 GB hard drive in your computer and format it. Upon checking the available
space on the hard drive in My Computer, you are puzzled to find that there is substantially less space
available than 250GB. Why?

Select one:

a. Whoever you ordered it from lied to you

b. The hard drive is defective

d. You incorrectly formatted the hard drive with an older formatting standard

Question 18

Which of the following operating systems is MOST likely to be found on a desktop where its primary
functions include professional video and audio editing?

Select one:

a. iOS

b. Mac OS X

c. Windows 7 Home

d. Chrome OS

Question 19

What is cache memory or RAM?

Select one:

a. Random access Memory

b. Disk Memory

c. Temporary Memory

d. None of these

Question 20

Why are SSDs superior to standard Hard Drive Technology?

Select one:

a. Smaller

b. All the options are correct

c. Ruggedness
d. Near zero access times

e. No Moving Parts

Question 21

A Pixel is ………

Select one:

a. None of these

b. A computer program that draws picture

c. The smallest resolvable part of a picture

d. A picture stored in secondary memory

Question 22

What kind of information can be found in a ROM

Select one:

a. The operating system

b. Basic Input/Output System

c. Software

Question 23

What is the device which converts picture on a paper to an electronic image in computer?

Select one:

a. Printer

b. Scanner

c. Photo-relay

d. Ultra-mouse
Question 24

Approximately how many bytes make one Megabyte.

a. One Thousand

b. One Hundred

c. Ten Thousand

d. One Million

Question 25

What is the transfer rate of a standard USB 2.0 Device?

Select one:

a. 1 Gbit/s

b. 480 Mbit/s

c. 100 Mbit/s

d. 250 Mbit/s

Question 26

Which of the following technologies allows people to communicate all over the world inexpensively?

Select one:

a. SSID

b. VoIP

c. Virtualization

d. Kinetics

Question 27

Which of the following is the function of a CPU?

Select one:

a. Provides storage location for files

b. Performs data computation

c. Supplies electricity to components

d. Encrypts data for remote transmission

When you save a file, it is permanently saved on the...

Select one:

a. RAM

b. CPU

c. Hard drive

d. Keyboard

e. Monitor

Question 29

Joe, a user, wishes to allow his roommate to access his personal computer for Internet browsing, but
does not want his roommate to have the ability to make changes to the system. Which of the
following BEST describes the type of account Joe should create for his roommate?

Select one:

a. Guest

b. Administrator

c. Standard

d. Power user

Question 30

Which of the following is a file on a computer that links to another program or file somewhere else on
the same computer?

Select one:

a. Shortcut
b. URL

c. Attachment

d. FTP

Question 31

RAM stand for:

Select one:

a. Raspberry And Mayonnaise

b. Rugs And Mud

c. Really Awesome Monkeys

d. Random Access Memory

e. Rotten Apple Money

Question 32

Select the advantages of a LAN:

Select one or more:

a. It is easily expandable

b. Software & files can be shared

c. The smaller the network the more expensive it becomes

d. Initial setup is expensive

e. Peripherals can be shared

Question 33

What is the meaning of Bandwidth in Network?

Select one:

a. Connected Computers in the Network

b. None
c. Transmission capacity of a communication channels

d. Class of IP used in Network

Question 34

What is the name of the software that allows us to browse through web pages called?

Select one:

a. Messenger

b. FTP Client

c. Browser

d. Mail Client

Question 35

An Inbox is where you can find

Select one:

a. Sent email

b. Deleted email

c. New email

Question 36

What does IMAP stand for?

Select one:

a. Internet Message Activity Plan

b. Internet Mail Access Protocol

c. International Messaging Acceptance Protocol

Question 37

IP address means
Select one:

a. Intranet protocol

b. Internet Protocol

c. Internal protocol

d. Internal power

Question 38

What does WAN stand for?

Select one:

a. World Area Network

b. Wide Area Network

c. Wide Antenna Network

Question 39

Which of the following connections provide data with the MOST secure protection from interception?

Select one:

a. WiFi

b. IR

c. Wired

d. Cellular

Question 40

A user needs to download tax documents from a financial websitE. Which of the following is the
website MOST likely to use for transmission of the tax document to the users browser?

Select one:

a. HTTP

b. SFTP

c. HTTPS

d. FTP
Question 41

Which device is required for the Internet connection?

Select one:

a. Joystick

b. NIC Card

c. CD Drive

d. Modem

Question 42

What does LAN stand for?

Select one:

a. Low Area Network

b. Local Area Network

c. Local Arial Net

Question 43

A computer which links several PCs together in a network is called a

Select one:

a. Main Frame

b. Minicomputer

c. Client

d. Server
Question 44

Computer Network is

a. Sharing of resources and information

b. Collection of hardware components and computers

c. All

d. Interconnected by communication channels

Question 45

What does 'E-Mail' stand for?

Select one:

a. Everywhere mail

b. Electric mail

c. Electronic mail

Question 46

A Computer that is On the Network is a

Select one:

a. Terminal

b. Node

c. Online

d. Client

Question 47

Select the disadvantages of WAN:

Select one or more:

a. Large network cover

b. Requires data security measures to avoid hacking

c. Spread of viruses

d. Setting up a network can be expensive

e. Peripherals can be shared

The first part of your email address before the '@' is called your:

Select one:

a. Domain name

b. Username

c. Password

Question 49

Question text

DHCP is the abbreviation of

Select one:

a. Dynamic Host Control Protocol

b. Dynamic Hyper Control Protocol

c. Dynamic Host Configuration Protocol

d. Dynamic Hyper Configuration Protocol

Question 50

What are the Three common types of computer Networks?

Select one:

a. ROM, MAN,LAN

b. None of the above

c. RAM,WAN,LAN

d. MAN,LAN,WAN
Question 51

A technician is configuring a wireless router for a small office and the business owner would like the
wireless network to be secured using the strongest encryption possible. Which of the following should
the technician choose?

Select one:

a. WEP

b. WPA

c. WPA2

d. WAP

Question 52

An email attachment can be

Select one:

a. All of the above

b. Documents

c. Digital photos

Question 53

What does the SMTP in an SMTP server stand for?

Select one:

a. Short Messaging Text Process

b. Simple Mail Transfer Protocol

c. Server Message Test Phase

ADSL is the abbreviation of

Select one:

a. Asymmetric Digital Subscriber Line

b. Asymmetric Dual System Line

c. Asymmetric Digital System Line

d. Asymmetric Dual Subscriber Line

Question 55

Define what is a LAN?

Select one:

a. Connected devices share the resources of a single processor or server within a small geographic
area

b. Normally find within a business and school

c. These are computers that share resources over a large area

d. None of the above

Question 56

What is a computer network?

Select one:

a. A number of computers in a room

b. A type of computer

c. A number of connected computers

DNS is the abbreviation of

Select one

a. Dynamic Network System

b. Domain Name System

c. Domain Network Service

d. Dynamic Name System

Question 58

Which of the following is not anti-viruses software?

Select one:

a. McAfee

b. Oracle

c. Bitdefender

d. BKAV

Question 59

When operating under optimal network conditions, which of the following has the HIGHEST
reliability?

Select one:

a. WiFi

b. Cellular

c. Bluetooth
d. Wired

Question 60

What is the address given to a computer connected to a network called?

Select one:

a. System Address

b. SYSID

c. IP Address

d. Process ID

Question 61

What two kinds of servers handle incoming e-mail messages?

Select one:

a. POP3 and IMAP servers

b. Web and FTP servers

c. SQL and AVG servers

Question 62

Which of the following BEST describes the pros and cons of a home wired network?

Select one:

a. Low throughput, low mobility, high availability, high latency, high security

b. High throughput, low mobility, high availability, low latency, high security

c. High throughput, high mobility, low availability, low latency, high security

d. Low throughput, high mobility, low availability, high latency, low security
Question 63

A user, Ann, is experiencing slow browsing on a website she frequently visits that display constant
pop-up ads. Which of the following is the MOST likely cause?

Select one:

a. The workstation has been infected with malware

b. The website is not secured by SSL

c. The browser is incompatible with the website

d. The certificate of the website has expired

Question 64

What is a Firewall in Computer Network?

Select one:

a. A web browsing Software

b. An operating System of Computer Network

c. The physical boundary of Network

d. A system designed to prevent unauthorized access

Several users want to share a common folder with high availability. Which of the following devices is
BEST to use for this requirement?

Select one:

a. Network attached storage appliance

b. Firewall with security management

c. Large USB flash drive connected to a PC

Question 66

What is Cloud Computing replacing?

Select one:

a. Expensive software upgrades

b. Corporate data centers

c. All the provided options are correct

d. Expensive personal computer hardware

Question 67

Google Docs is a type of cloud computing

Select one:

a. False

b. True

Question 68

An Internet connection is necessary for cloud computing interaction.

Select one:

a. False

b. True

Question 69

Cloud computing allows you to access information from

a. Your Desktop Computer

c. Netbooks

d. Smartphones

e. Netbooks, Your Desktop Computer, Smartphones and Video Game Systems

f. Netbooks and Your Desktop Computer

g. Video Game Systems

Question 70

A. Security will be better with cloud computing

B. Maintenance cost will be lower with cloud computing

Select one:

a. A is Correct

b. Both A and B are correct

c. B is Correct

Question 71

Windows Azure is

Select one:

a. An upgrade to Microsoft XP OS

b. Microsoft’s operating system for large corporations

c. Microsoft’s operating system for cloud computing

d. Microsoft’s office suite for cloud computing

Question 72

Is a table where you store your information for a database?

Select one:

a. False

b. True

Question 73
Angela Dane, 18, October 12, 1991 is an example of______.

Select one:

a. None of the above

b. Expression

c. Record

d. Field

Question 74

Question text

In a record, each separate piece of data, such as a last name, a first name, or an address, is called a
_____________.

Select one:

a. Table

b. Field

c. File

d. Record

Question 75

A database is a collection of related information, but a database management system is a type of

Select one:

a. False

b. True

Question 76

In a database, a _____________ is a unit of information about one individual or item.

Select one:

a. File

b. Field

c. Table
d. Record

Question 77

Validation can ensure that no incorrect data is entered?

a. Correct

b. Wrong

Question 78

A database is divided into?

Select one:

a. Articles

b. Fields

c. Records

d. Names

Question 79

What does SQL stand for?

Select one:

a. Stated question language

b. System query lingo

c. Status query language

d. Structured query language

Question 80

What software do you use to make databases?

Select one:

a. Microsoft Excel

b. Microsoft Publisher

c. Microsoft Access

d. Microsoft Word
Question 81

In a database, each _________________ contains a collection of related data.

Select one:

a. None of the above

b. Field

c. Record

d. Table

Question 82

What is a query?

Select one:

a. A question you ask a record

b. A question you ask a database

c. A question you ask a table

d. A question you ask a field

Question 83

A database is an organized collection of information.

Select one:

a. True

b. False

Question 84
Microsoft Access is a

Select one:

a. Operating System

b. Database Management System

c. Spreadsheet Solution

d. None of the above

Question 85

Which of the following is NOT a part of a database?

Select one:

a. Fields

b. Worksheets

c. Tables

d. Records

Utility software is system software designed to help analyze, configure, optimize or maintain a
computer.

Select one:

a. False

b. True

Question 87

Application software consist of programs that perform specific tasks for users. Examples include
Microsoft Word, Internet Explorer.

Select one:

a. False

b. True

Question 88
What’s an example of Firmware

Select one:

a. Open Source

b. OS

c. BIOS

Question 89

A user has downloaded an application file with the .dmg file extension. Which of the following
operating systems can be used with this file by default?

Select one:

a. Chrome OS

b. Windows

c. iOS

d. Mac OS

Question 90

What are the two types of software?

Select one:

a. Application and system

b. Application and OS

c. User and system

Question 91

___runs on computer hardware and serves as platform for other software to run on

Select one:

a. System Software

b. Application Software

c. Operating System

Question 92
Question text

_______ is the first program run on a computer when the computer boots up

Select one:

a. Operating system

b. System operations

c. System software

Question 93

Which of the following is a common characteristic of open source software?

Select one:

a. Update cycles are dictated by the manufacturer

b. Can be fully modified by the user

c. Modifications to core functionalities are made by the manufacturer

d. Can only run on certain manufacturer processors

Question 94

The instructions that tell the computer what to do and how to do it.

Select one:

a. Monitor

b. Printer

c. Hardware

d. Software

e. Mouse

Question 95

_____ system is built directly on the hardware

Select one:

a. Environment

b. System

c. Operating
Question 96

Application programs do what?

Select one:

a. Enables software to run concurrently

b. Enables the computer to talk to the hardware

c. Enables the user to perform a task

Question 97

Which of the following is a programming language?

Select one:

a. MS-Excel

b. Netscape

c. Lotus

d. Pascal

Question 98

What is the first stage in software development?

Select one:

a. System Analysis

b. Maintenance

c. Testing

d. Specification and design

Question 99

The programs which are as permanent as hardware and stored in ROM is known as

a. ROM ware

b. Firmware

c. Software

d. Hardware
Question 100

What is a compiler?

Select one:

a. A compiler converts the whole of a higher level program code into machine code in one step

b. A compiler does a conversion line by line as the program is run

c. A compiler is a general purpose language providing very efficient execution

d. None of the above

Question 101

What is an example of system software?

Select one:

a. Microsoft Word

b. Firmware

c. Adobe Photoshop

Question 102

The operating system is a set programs that coordinate all the activities among all hardware devices.

Select one:

a. True

b. False

Question 103

What is the most recommended Internet connection ?

Answer: Symmetric Under Fiber

Question 104

(Question is not clear, but if you see anything about ‘’WIFI N’’ the answer is:)

Answer: 300 mbps

Question 105

(it’s related to Wifi Bandwithd) The answer has to be

Answer: 802.11n