Job Description

Job Title: Programme Office Manager

The Project Delivery Programme Office Manager will be responsible for driving the change programme
to ensure that project disciplines are properly embedded into the culture of the department. The role
requires an experienced project manager who understands the range of activities that a PMO performs
and to ensure that these are appropriately monitored. Project teams need to be fully supported in
delivering their projects.

In addition, the role requires excellent written and oral communication skills, analytical ability to work
with and interpret a range of data, networking skills and the ability to work with a range of stakeholder
groups developing strong partnerships to create effective working relationships.

To support the PMO Team Leader and other managers within P&S in delivering the Council and
Directorate’s objectives, through joined-up service planning, community engagement and the flexible
use of resources.
Main accountabilities
Main accountabilities
1. Programme and Project Management

Develop, effective programme management systems to ensure that programme aims are achieved
and projects remain on track and on budget.

Provide project and programme management expertise both to the teams and on the largest and
most complex projects, ensuring all projects adhere to the project process and procedures in place
and all project documentation is produced.to the required standard.

Ensure that all project plans are fully maintained and up-to-date and feed into the overall project
plan.

Oversee the development of project risk registers and ensure they are constructed using the H&T
risk register template.

Ensure that project delivery plans and programmes are defined against agreed performance targets
and built to time and to budget and quality specifications.

Provide regular reporting to Assistant Directors / Directors & Senior Managers across P&S, including
analysis and evaluation of progress, with respect to the current and forecast status on assigned
projects.

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 Identify potential difficulties with project delivery and take appropriate remedial action.

Lead on the development and compliance of environmental polices relating to major projects.

Ensure adherence to the approved Assurance Framework.

2. Partnership Working and Stakeholder Engagement

Actively engage and lead on relationship management with key partners such as our service
provider, the District Councils, Department for Transport, Highways England, Network Rail,
Environment Agency, Local Enterprise Partnership, Community Groups and others as required, to
deliver infrastructure projects.

Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of
this job, and participating in multi-disciplinary, cross-department and cross-organisational groups
and project teams.

Support with Project Management Teams stakeholder engagement work for the Programme.

Ensure that service objectives align with local community and business needs to deliver outcomes
that align with Council objectives.

Monitor the emerging policies and systems relating to customer services and consultation of work
programmes and projects for the Major Projects including City Deal works. These programmes and
projects should meet the needs of users and the local community by actively seeking input from
local communities, businesses, Councillors, key stakeholders and potential users, throughout the
development and delivery of work, aligning fully with City Board expectations.

3. Financial, Contract and Risk Management

Manage, control and monitor the Capital Programme of works ensuring monthly progress reports on
expenditure, and bids for LEP /DfT and other sources are prepared and submitted by the PM in a
timely way.

Jointly manage the forward expenditure plan for all Capital Programmes, highlight expenditure
shortfalls to AD and report to Executive Board.

Lead on the implementation of risk monitoring and management processes in accordance with
corporate guidelines.

Report on corporate risks of projects / programmes associated with each project through the project
/ programme and corporate risk register as necessary.

Ensure compliance with all relevant Health and Safety legislation and best practice in the planning,
design and delivery of projects and work programmes.

Ensure contractual processes are developed and followed.

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4. Service Planning and Development

Maximise the use of Capital Expenditure to ensure services across the organisation – Skills, Housing
and Local Schemes are managed, developed and aligned with co-operative objectives.

5. Strategy Development

Contribute to the development of strategies for programming transport infrastructure projects and
providing advice on feasibility and costs of potential schemes.

6. Staff Management and Development

Provide effective leadership to support Project Managers and officers and work with the Team
Leaders to create a culture of empowerment, ownership, openness and transparency.

7. Equality, diversity and inclusion

Demonstrate an awareness and understanding of equality, diversity and inclusion.

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 Person Specification
Qualifications, knowledge, skills and experience
Minimum level of qualifications required for this job
Essential/
Qualifications Required Subject
Desirable
Degree or equivalent Project Management or equivilant Desireable

Minimum levels of knowledge, skills and experience required for this job
Essential/
Identify Describe Desirable
Knowledge
 Extensive/Specialist/technical Essential
knowledge & understanding of Project
Management processes and procedures
 Detailed understanding of the role and
function of a Programme Management
office
 Track record of establishing and
implementing effective performance
measures and evaluating service
quality.
 Extensive networking ability, developing
strong working arrangements and
building relationships with a wide range
of stakeholder groups partnerships,
including other agencies as a means of
ensuring project and service objectives
are met.
 An understanding of the complexities of Desirable
local government and the matters
affecting it;
Skills
 Excellent written, interpersonal and Essential
communications skills,
 Excellent analytical skills, ability to work
with and assimilate complex data sets
relating to project timings, recourses
and project costs
 Extensive networking skills with an
ability to work with a wide range of
colleagues and quickly build working
relationships with them.
 Comprehensive IT skills and able to use
a range of software
 Ability to think insightfully and
innovatively, based on an underlying
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 understanding of key principles to
provide innovative and beneficial
solutions;
 Ability to maintain a thorough
awareness of and anticipate external
and internal factors likely to affect local
government and able to find solutions
to complex situations;
 Ability to get stakeholder (including
staff) buy in to new, and sometimes
unpopular, ideas.
 Ability to lead, motivate and develop
staff in a way that builds individual and
team capacity to deliver quality services
and continuous improvement;
 Flexible in hours of work;
 Commitment to continuous personal
development
Experience
 Proven experience of financial and Essential
resource planning and the ability to
deliver Value for Money on major
contracts and operating in a multi-
disciplinary financial environment
engaging with stakeholders.
 Experience of developing focused
strategies and prioritising actions,
leading to change and performance
improvements and achieving value for
money on Major Projects.
 Experience of working with elected
politicians and of ensuring that Project
and service outcomes align with
broader political priorities.
 Ability to monitor spending against
budget and actively intervene to
maintain on-target financial
performance
 Proven experience in the management
and development of a highly skilled and
multi-disciplinary professional
workforce.
 Experience of delivering presentations
to a wide range of audiences.
Have the ability to visit stakeholder offices and sites, when
necessary, where public transport is limited.
Be able to attend meetings out of hours when necessary.
Equality, Diversity and Inclusion (applies to Ability to demonstrate awareness and understanding of equality,
all roles. diversity and inclusion and how this applies to this role.

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Disclosure level
What disclosure level is required for this None Standard
post?
Enhanced Enhanced with barred list
checks
Work type
What work type does this role fit into? (tick one Fixed Hybrid Field Remote Mobile
box that reflects the main work type, the default
work type is hybrid)

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