V5FS/D1/S6/0226
Date 15 Jun 2022 Your statement The details 1 of 2
This is not a tax invoice
Any questions?
Go to eonenergy.com/help
Call 0345 052 0000
Mon to Fri 8am to 8pm and Sat 8am to 6pm.
Scan this using apps For training purposes, we may record calls sometimes.
from price comparison
FXRB R Mr Samuel Yong websites to see if you're Your account number 0154 6827 6931
on the best deal for you.
Unit 20 Florence Street
Birmingham
B1 1NX
Electricity and gas statement - estimated
If your actual readings are different to our estimates, go to eonenergy.com/readings or call us on 0345 052 0000
Each day at a glance
Before this statement f
Electricity
Balance on last statement - 14 Mar 2022 £349.80 You used
Your payments £408.00 CR 11.7 kWh on this statement
£136.00 CR on 14 Mar 22 £136.00 CR on 14 Apr 22 £136.00 CR on 14 May 22
11.7 kWh this time last year
On this statement f
Electricity and gas charges - see back for info £285.25 Gas
VAT at 5% on £285.25 £14.26 You used
Your new balance is £241.31 17.7 kWh on this statement
We'll carry this balance onto your next statement. 19.1 kWh this time last year
Electricity average for last year is based on actual reads.
We'd like to change your Direct Debit to £186.00 Gas average for last year is based on actual reads.
To make sure you're not paying too much or too little, we regularly review your
payments. Want to switch your tariff?
Using your current prices, account balance and previous energy usage we've Go to eonenergy.com/bestdeal
calculated that we'd like to change your monthly Direct Debit to £186.00. We'll start Or call us on 0345 052 0000
taking this on 18 January 2021 - you don't need to do anything.
Could you pay less?
Your personal projections Electricity Gas
Electricity £923.97 for the next 12 months You could save £108.52 by switching to: You could save £107.45 by switching to:
Based on your current tariff until it ends · Fix Online v30 · Fix Online v30
and then our E.ON EnergyPlan prices.
Includes any discounts and VAT at 5%.
Gas £694.80 for the next 12 months
Based on your current tariff until it ends
and then our E.ON EnergyPlan prices.
Includes any discounts and VAT at 5%.
If you sign up to Fix Online we'll contact you to offer a free smart meter installation, if you're eligible. You can only sign up for this tariff at
eonenergy.com We'll tell you if you could save money again on every bill. We may withdraw our fixed price tariffs from sale at any time
without warning, so savings shown above may no longer be available. Savings are calculated by comparing the personal projection above
with 12 months on our cheapest tariff for you. Calculations are based on your estimated use. Includes VAT at 5%. Remember - if you switch
tariffs, your terms and conditions may change significantly. E.ON EnergyPlan prices may change at any time. More information about your
tariff can be found in the 'About your tariff' section. Remember - it might be worth thinking about switching your tariff or supplier.
FAS/D1/S6/22
To get a large print, talking or Braille bill, call 0800 051 2193 Your statement The details 2 of 2
About your tariff You can use this info to compare your tariff with other tariffs Electricity source
Electricity Gas This table includes both residential and business figures
from 1 April 2017 to 31 March 2023.
From 9 July 2020, all our residential customers get 100%
Name Fix and Boiler Cover v6 Name Fix and Boiler Cover v6 renewable electricity as standard.
Paying by Fixed Monthly Direct Debit Paying by Fixed Monthly Direct Debit Fuel type E.ON Energy E.ON UK UK
Tariff ends 20 August 2023 Tariff ends 20 August 2023 Solutions Overall Average
Limited Fuel Average (%) (%)*
Exit fee £30 (only applies if you leave Exit fee £30 (only applies if you leave Mix (%)
more than 49 days before your tariff more than 49 days before your tariff ends) Coal 10.1 10.1 7.64
ends) Estimated use in the last 12 months Natural Gas 53.5 53.5 41.24
Estimated use in the last 12 months Total 15,767 kWh Nuclear 16.2 16.2 20.01
Total 4,660 kWh Renewable 16.7 16.8 29.04
Other 3.5 3.4 2.07
Totals 100 100 100
Meter readings E = estimate
For more information go to eonenergy.com/fuelmix
* Data sourced from www.gov.uk/government/
publications/fuel-mix-disclosure-data-table
Electricity readings E.ON Energy Solutions Limited is part of the E.ON SE Group
Period Meter no. Previous Present Rate kilowatt hours
13 Mar 22 to 14 Jun 22 S06EH00091 38883 E 39944 E Normal 1061 Other ways to get in touch
Gas readings How do we work out your gas? See below Write E.ON, Customer Service Centre, PO Box 7750,
Nottingham, NG1 6WR.
Period Meter no. Previous Present Units used kilowatt hours Deaf and hard of hearing customers
13 Mar 22 to 14 Jun 22 0277347 5563 E 5614 E 51 hcf 1611 Sign online: eonenergy.com/bsl
•51 units x 2.83 (to get cubic metres) x 1.02264 (conversion factor) x 39.3 (calorific value) ÷ 3.6 (to get kilowatt hours) = 1611 kWh• Minicom 0800 056 6560
We measure the gas you use in cubic feet, but like all suppliers we charge for gas in kilowatt hours. You can find the calculation we use to do Moving home? Please read your meter, then go to
this below your readings - all gas suppliers use the same calculation. To find out more, go to eonenergy.com/gascalculation eonenergy.com/moving or call us on
0345 303 3020
Bereavement Support Team: Our dedicated team
The details CR = credit of advisers are here to help on 0333 202 4841.
Electricity charges Emergencies
Power cut? Call FREEPHONE 105 - open 24/7
Fix and Boiler Cover v6 ends 20 Aug 2023 Smell gas? Call 0800 111 999 - open 24/7
Usage charges £187.69
Supply details
13 Mar 2022 to 14 Jun 2022 Normal 1061 at 17.69p each £187.69
Electricity supply number:
Standing charges £14.90
01 801 021
13 Mar 2022 to 14 Jun 2022 91 days at 16.37p
If you pay by Direct Debit, you can stop paying this way at any time, but any unit rates and standing
£14.90 S 10 1200 8903 219
charge will increase. We will notify you of your new prices before this happens, or to find out more go Electricity distributor UK Power Networks, Fore Hamlet,
to eonenergy.com/dd or contact us. Ipswich, IP3 8AA
Gas meter point reference: 3410251107
Gas charges Gas distributor Please call us on 0345 052 0000 for your gas
distributor details.
Fix and Boiler Cover v6 ends 20 Aug 2023
Usage charges £62.54 Independent help and advice
13 Mar 2022 to 14 Jun 2022 Gas 1611 at 3.882p each £62.54 To view the 'Know Your Rights' leaflet or for free,
Standing charges £20.12 confidential and impartial advice visit
citizensadvice.org.uk/energy or call the Citizens
13 Mar 2022 to 14 Jun 2022 91 days at 22.11p £20.12 Advice consumer helpline on 0345 404 0506.
If you pay by Direct Debit, you can stop paying this way at any time, but any unit rates and standing
charge will increase. We will notify you of your new prices before this happens, or to find out more go
to eonenergy.com/dd or contact us. Unhappy with our service?
We're sorry and we'd like to put it right. You can
contact us in 3 ways:
Total charges
Email via eonenergy.com/contact, write to
Total electricity and gas charges (excluding any discounts and VAT) £285.25 Customer Service Centre, E.ON, PO Box 7750,
Nottingham, NG1 6WR or phone: 0345 052 0000 .
We'll always try to resolve things straight away,
but we'll let you know if we can't. If we've not
sorted out your complaint within 8 weeks, we'll
write to let you know. You can then pass your
complaint to Ombudsman Services: Energy on
0330 440 1624, email
[email protected],
visit www.ombudsman-services.org or write to PO
Box 966, Warrington WA4 9DF. This is a free,
independent and impartial service. Any decision
reached by the Ombudsman that you accept is
binding on us, but not on you.
For more information, visit our complaints pages
at eonenergy.com/standards
E.ON Energy Solutions Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered in England & Wales, No: 3407430.
