Ethio telecom began implementing their ERP system in 2012 and completed the comprehensive interface by 2017, but the project ran over budget, was delayed, and underperformed expectations. This study aims to identify success factors for ERP implementation at Ethio telecom in order to analyze how those factors affect success, as no previous study has examined success factors for ERP implementation in the telecom sector.
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Ethio Telecom Begin ERP Implementation in 2012
Ethio telecom began implementing their ERP system in 2012 and completed the comprehensive interface by 2017, but the project ran over budget, was delayed, and underperformed expectations. This study aims to identify success factors for ERP implementation at Ethio telecom in order to analyze how those factors affect success, as no previous study has examined success factors for ERP implementation in the telecom sector.
Download as DOCX, PDF, TXT or read online on Scribd
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Ethio telecom begin ERP implementation in 2012.
Ethio telecom implemented ERP project phase by
phase and comprehensive ERP interface completed by 2017. Based on the internal company report, at the completion of ERP implementation, it run over budget, delayed beyond project time schedule and performed below company’s expectation. Therefore, the aim of this research is to explore success factors for ERP implementation in ethio telecom and analyze how success factors affect ERP implementation success. To the best of the researcher’s knowledge, no study had been conducted in telecom sector regarding success factors for ERP implementation. This study therefore sought to bridge this knowledge gap by identifying the success factors influencing ERP implementation in telecom sector. Thus, the purpose of this