Chapter 10 Persuasive Messages
Chapter 10 Persuasive Messages
understandingyour audience
Persuasion of you audienne
gathering the right information
Set up message
and then give supporting reasons
begin directly with argument
Statements mean nothing explanation do
emphasizes benefits not the negative reduced Confidence risk product services clfosgibility
lively language bu action oriented use verbs to
describe theac
persuating emploi mai
doesn't work short sentences clear message
the bossy way
emphasize choice not intent
mind of employees
Capture heat and
Externat persuasive messages
offer choices share a purpose