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I Can't Log in Instagram Help Center

This document provides help for users experiencing issues logging into their Instagram accounts. It discusses how to recover passwords, confirms identity if asked, and what to do if the account has been disabled. Troubleshooting topics include forgotten usernames or passwords, email issues, and login problems. The document also describes how to secure an account if it has been accessed without permission or recover a disabled profile.

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gwerakaba7ri
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403 views1 page

I Can't Log in Instagram Help Center

This document provides help for users experiencing issues logging into their Instagram accounts. It discusses how to recover passwords, confirms identity if asked, and what to do if the account has been disabled. Troubleshooting topics include forgotten usernames or passwords, email issues, and login problems. The document also describes how to secure an account if it has been accessed without permission or recover a disabled profile.

Uploaded by

gwerakaba7ri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Help Center

Privacy, Security and Reporting Login and Passwords

I Can't Log In
If you're having trouble logging into your
Instagram account, you can learn how to do
things like recover your Instagram password,
confirm your identity or what to do if your account
has been disabled.

Username and Password


Troubleshooting

Recover your Instagram password

What to do if you forget your


Instagram username

About using one login for multiple


Instagram accounts

Links in password reset email from


Instagram aren't working

If you think your Instagram account


has been hacked

Email Troubleshooting

What to do if the email for your


Instagram account was changed

What you can do if your email


address can't be found during a
password reset for your Instagram
account

If you didn't receive the password


reset email you requested from
Instagram

Lost access to email or phone


number linked to Instagram account

Why you're receiving a password


reset email for the wrong Instagram
account

Confirming Your Identity

Why you're being asked to upload an


ID to Instagram

Why you might be asked to upload a


video selfie to confirm your identity
on Instagram

Disabled Account

Disabled Instagram Account

If your Instagram account was disabled, you’ll


see a message telling you when you try to log
in. Accounts that don't follow our Community
Guidelines may be disabled.

If you think your account was disabled by


mistake, you may be able to ask us to review
the decision by opening the app, entering your
username and password and following the on-
screen instructions.

If you don’t see a disabled message, you may


be experiencing a login issue. If your account
was deleted by you or someone with your
password, there's no way to restore it. You can
create a new account with the same email
address you used before, but you may not be
able to get the same username.

If someone gained access to your account or


you're unable to log in to your account, visit
this page on your desktop or mobile browser
to secure your account.

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