11 .

If Master finds reason to doubt whether the agent is giving the vessel's interest full and proper attention he should:

4 points

a . Investigate the matter carefully and report the findings to the company

b . Report the matter to the harbour Master

c . Report to the vessel P & I club

d . Change the agent

Other:

19 . All necessary information for the next port of call should be:

4 points

a. Procured before departure from a port

b. Procured during the voyage prior arrival at the next port

c. Procured on arrival at the next port

d. Requested on email 2

15 . The office phone, fax, telex and after office hours telephone numbers can be found in:

4 points

a. The Ship's emergency contingency manual

b. Vessel health, safety and environment manual

c. Vessel operation manual

d. Radio log book

17 . Which of the following will be reported to a company on the emergency phone?

4 points

a. All accidents where crew are injured or killed

b. All arrival and departure time from port

c. All cases concerning cargo shortages

d. All near misses

23 . It is the Master’s responsibility to ensure that:

4 points

a. concerned personnel carry out the on - board traing progamme effectively

b. All information egarding the onboard trainin g is given to the ship manager

c. All personnel participate in the training at the same time

d. safety equipment is not used during the training

25 . Prior to ordering stores for any department;

A. Consult the ISSA catalo gue to ascertain what stores are available for ordering

B. Consult the ISSA catalogue and order whatever is available but not on board

C. Ask the departmental head for a list of store to be ordered

D. The store inventory should be checked so that you order only the items required

Other:

13.Proper and accurate inventory of stores should be maintained inorder to:

4 points

a . Control the ship's budget

b . Order the required stores

c . Report to the office

d . Show to the port authorities

Other:

4. Which of the following best describes negligence?

4 points

a. doing what a reasonable person would not do

b. not doing wh at a reasonable person would have done

c. the commission of an act

d. doing what a reasonable person would not do, and not doing what you should do

22 . An emergency situation on board must be reported to t he company by:

4 points

a. The fastest means available

b. The Telex to have a record

c. The email to save cost

d. The Sat - C

22. In the decision - making process, a manager should

4 points

a. develop an alternative course of action

b. develop as many alternatives as possible

c. ensure that all employees contribute alternatives

d. limit the number of choices

12 . Prior to ordering stores for any department;

a. The store inventory should be checked so that you order only the items required

b. Consult the ISSA catalogue to ascertain what stores are avai lable for ordering

c. Consult the ISSA catalogue and order whatever is available but not on board

d. Ask the departmental head for a list of store to be ordered

8 . Why is it important to make weekly/routine rounds in the accomodation areas?

4 points

a. To ensure that cabins and common spaces are maintained in a clean, safe and hygienic condition

b. To search for a ny contraband goods hidden on board

c. It is a requirement as per flag state

d. To check for alcohol in cabins

9 . All necessary information for the next port of call should be:

4 points

a. Procured before departure from a port

b. Procured during the voyage pri or arrival at the next port

c. Procured on arrival at the next port

d. Requested on email

14 . Representative of the port authorities should always recei ve the best possible treatment

4 points

a. For ship's clearance to take place quickly and without complications

b. Because you always have some faults in arrival/departure documents

c. Because the ship's trading certificate are not normally in order

d. Because you have undeclared dutiable items in excess of permitted on board

3. An efficient manager will

4 points

a. be persistent in eliminating the grapevine

b. acknowledge the presence of the grapevine

c. fire those who exchange news through the grapevine

d. not be attuned to the grapevine

24 . One of the more difficult tasks for a manager when he or she is coordinating activities is

4 points

a. securing coope ration

c. utilizing automation

d. planning the coordination effort

15 . The responsible person for maintaining budget on board normally is:

4 points

a. Master

b. Chief Engineer

c. Chief Officer

d. Chief Steward.

2. Quantitative approaches for decision - making are most ofte n associated with

4 points

a. programmed decision making

b. complex decisions with controlled environments

c. decisions made by team leaders

d. decisions made by first line supervisors

10 . An emergency situation on board must be reported to the company by:

4 points

a. The fastest means available

b. The Telex to have a record

c. The email to save cost

d. The Sat - C

7 . Why is it important to have good relationship on - board a vessel?

0 points

a . It leads to better work performance and positive atmosphere among the crew

b . It will prevent accidents from happening

c . It encourages crew to extend th eir contract

d . Crew comes to know each others problems

Other:

18 . Who is responsible for the safe keeping of the ship's documents?

4 points

a. Master

b. 3rd Officer
c. Chief Engineer

d. Chief Office 1

20 . All of the following describes planning except

4 points

a. deciding in advance what is to be done in the future

b. a road map for managers

c. a process perform by senior managers only

d. a continuous process

1. It is the Master’s responsibility to ensure that:

4 points

a. concerned personnel carry out the on - board traing progamme effectively

b. All information 6egarding the onboard training is given to the ship manager

c. All personnel participate in the training at the same time

d. safety equipment is not used during the training

16 . Where will you normally find the ship's documents including Crew Passports and CDC on board a vessel?

4 points

a. Ship's Office

b. Master's cabin

c. On the bridge

d. Telly clerk room

6 . To maintain good relationship among the crew on board a vessel, one must be:

4 points

a . Understanding, Co - operative, and have respect from both sides

b . Strict and authoritative while giving orders

c . Polite and diplomatic while talking to crew members

d . Give authority to others

Other:

5. Vertical coordination is comparable to horizontal coordination because

4 points

a. both involve departments an d persons on the same organizational level

b. both involve departments at varying levels of the organization

c. both involve other departments

21 . An efficient manager will

4 points

a. be persistent in elimi nating the grapevine

b. acknowledge the presence of the grapevine

c. acknowledge the presence of the grapevine

d. fire those who exchange news through the grapevine

e. not be attuned to the grapevine