User Guide

Nokia FastMile 5G Gateway 2

User Guide

August 2022

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 User Guide

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User Guide

Table of contents
Safety guidelines....................................................................................................7

Introduction ..........................................................................................................9
Getting to know your FastMile 5G Gateway 2 ..............................................................10
About the modes...........................................................................................................12
LTE only .................................................................................................................12
LTE-5G EN-DC ......................................................................................................12
5G SA ...................................................................................................................13
Physical interfaces ........................................................................................................13
Wi-Fi EasyMesh network with the FastMile 5G Gateway 2 ..........................................15

Setting up the FastMile 5G Gateway 2 ...............................................................17

Inserting the SIM card...................................................................................................17
Identifying the ideal location..........................................................................................18
Connecting the FastMile 5G Gateway 2 to power ........................................................18
Starting the FastMile 5G Gateway 2 .............................................................................20
Managing the FastMile 5G Gateway 2 with the Wi-Fi Mobile App................................21

Connecting devices to the FastMile 5G Gateway 2...........................................23

Connecting Wi-Fi devices to the FastMile 5G Gateway 2.............................................23
Connecting an Ethernet LAN to the FastMile 5G Gateway 2........................................23

What can you do with the WebUI........................................................................25

Accessing the WebUI...........................................................................................27

Connecting to the WebUI and logging in ......................................................................27

WebUI screen hierarchy .....................................................................................31

Status screen hierarchy ................................................................................................31
Statistics screen hierarchy ............................................................................................32
Messages screen hierarchy ..........................................................................................32
Network screen hierarchy .............................................................................................33
Application screen hierarchy.........................................................................................33
Security screen hierarchy .............................................................................................34
Diagnostics screen hierarchy........................................................................................34
System screen hierarchy ..............................................................................................34

WebUI screens......................................................................................................37
Overview screen ...........................................................................................................37
Network overview ...................................................................................................38
Gateway information ..............................................................................................38
Radio access ..........................................................................................................39
Devices...................................................................................................................39
Status screen ................................................................................................................39

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Data usage .............................................................................................................40

SIM ...................................................................................................................41
LAN ...................................................................................................................41
Wi-Fi ...................................................................................................................41
IMEI (International Mobile Equipment Identity).......................................................42
Cellular WAN ..........................................................................................................42
Status 4G ...............................................................................................................42
Status 5G ...............................................................................................................43
Statistics screen............................................................................................................44
LAN statistics..........................................................................................................44
Cellular statistics ....................................................................................................45
WLAN statistics ......................................................................................................46
Messages screen..........................................................................................................47
Network screen .............................................................................................................48
Wi-Fi networks........................................................................................................48
2.4 GHz (network settings) ..............................................................................48
5 GHz (network settings) .................................................................................50
Wi-Fi schedule settings....................................................................................52
Access Point Name parameters .............................................................................53
Static routes parameters ........................................................................................54
LAN settings ...........................................................................................................55
LAN ..................................................................................................................55
LAN IPv6..........................................................................................................56
Connected devices .................................................................................................57
Application screen.........................................................................................................57
Port forwarding .......................................................................................................57
Port triggering .........................................................................................................58
NTP ...................................................................................................................59
Security screen .............................................................................................................60
Firewall security level .............................................................................................61
IP filter ...................................................................................................................61
ALG and DMZ screen.............................................................................................62
Diagnostics screen........................................................................................................64
Logs ...................................................................................................................64
Speed test by Ookla ...............................................................................................65
System screen ..............................................................................................................66
General...................................................................................................................66
Unlocking or unblocking your SIM card ...........................................................66
Rebooting the FastMile 5G Gateway 2 through the WebUI.............................68
Resetting the FastMile 5G Gateway 2 to factory default through the WebUI ..68
Changing the password ...................................................................................69
Device management ..............................................................................................70
LED management ..................................................................................................70

Logging out of the WebUI....................................................................................73

Troubleshooting ...................................................................................................75
Understanding the LED colors ......................................................................................75
Repositioning for a better signal ...................................................................................76

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User Guide

Reboot by using the power button ................................................................................77

Reboot or reset by using the reset button.....................................................................78

Glossary ........................................................................................................81

Technical specifications......................................................................................83
General specifications for model 5G19-01W-A.............................................................83
4G / LTE radio frequency specifications .......................................................................84
5G NR radio frequency specifications...........................................................................85
Antenna gains ...............................................................................................................86
Wi-Fi ...................................................................................................................86
LTE CA 5G NR EN-DC mode .......................................................................................86
5G SA ...................................................................................................................86
Warranty and safety......................................................................................................86

Manufacturer information....................................................................................89

About Nokia ........................................................................................................91

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User Guide Safety guidelines

Safety guidelines
Radio frequency safety distance is 20 cm (7.8 inches).

Follow these guidelines when using the FastMile 5G Gateway 2:

Warning: If the gateway is dropped, especially on a hard surface, or in case of suspected

damage, contact your service provider or where the device was purchased.

Warning: The FastMile 5G Gateway 2 must be used with power cables supplied with the
equipment.

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Safety guidelines User Guide

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User Guide Introduction

Introduction
Thank you for purchasing the Nokia FastMile 5G Gateway 2.

This guide explains how to set up the FastMile 5G Gateway 2 at home using visual
cues from the LED to achieve the best performance from the 4G/LTE or 5G network.
The guide also describes how to configure the FastMile 5G Gateway 2 using its web-
based graphical user interface (GUI) known as the WebUI.

The contents of this guide are subject to change without notice.

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Introduction User Guide

Getting to know your FastMile 5G Gateway 2

You will find the following items in the box:

• FastMile 5G Gateway 2
• power adapter
• Quick Start Guide (QSG)
• warranty card
• safety card

Figure 1 Front and back views of the FastMile 5G Gateway 2

The FastMile 5G Gateway 2 typically has 4G/LTE and/or 5G mobile network

connectivity in the upstream (WAN) direction and Nokia WiFi connectivity in the
downstream (LAN) direction as shown in the following figure. The figure does not
show that the FastMile 5G Gateway 2 also supports a Gigabit Ethernet connection
on the LAN side.

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User Guide Introduction

Figure 2 Network connections of the FastMile 5G Gateway 2

The FastMile 5G Gateway 2 supports 4G/LTE and 5G NR WAN connectivity. The

device integrates chipsets compliant with 3GPP Rel-15 standards. Theoretical peak
rates are DL 4.7 Gbps and UL 1.25 Gbps. Actual throughputs will vary based on
aggregated bandwidths, network configuration, network load, and radio conditions.

Note: Projected peak throughput for NR TDD 2CA: 100 MHz + 100 MHz 256 QAM with 95%
DL duty cycle.

Your device can operate either in 5G NR or in 4G LTE. Where both 4G and 5G are
available, the FastMile 5G Gateway 2 supports dual connectivity EN-DC.

5G NR provides best download and upload speeds, thus improved user experience
for data services such as Internet browsing and video streaming. In case 5G NR
coverage is not available in your area, the device can also operate with 4G LTE only
as your WAN connection.

The FastMile 5G Gateway 2 provides the following features:

• 4G/LTE and 5G NR WAN connection

• multi-band omni-directional antenna for 5G NR and 4G/LTE (maximum up to 7.6
dBi)
• self-contained integrated residential gateway with a Gigabit Ethernet LAN port
and support for Wi-Fi connectivity
• embedded SIM (eSIM) support (PCB-ready, optional feature that depends on
the service provider)
• acts as an access point of an Wi-Fi EasyMesh network of Wi-Fi Beacon 2 units
(up to 2 beacons supported)

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Introduction User Guide

• Wi-Fi connectivity:
- 2x2 IEEE 802.11ax 2.4 GHz (40 MHz) WLAN interface, with MU-MIMO
- 2x2 IEEE 802.11ax 5 GHz (80 MHz) WLAN interface, with MU-MIMO
- Wi-Fi 4 support
- Wi-Fi 5 support (IEEE 802.11ac)
- Wi-Fi 6 support (IEEE 802.11ax) - dual band 2+2 connectivity
- Backward compatible with 802.11a/b/g/n/ac
• Wi-Fi security:
- WPA/WPA2: AES encryption
- WPA2 personal: AES encryption
- WPA2/WPA3 transition mode
- WPA3 personal: AES encryption
• customized default WLAN key
• supports PIN-locked SIM cards: a SIM PIN number is required to unblock the
SIM card service
• supports a logical temperature sensor
• can operate in the following modes:
- LTE-only
- LTE-5G EN-DC
- 5G SA

About the modes

LTE only
When operating in the LTE-only mode, the FastMile 5G Gateway 2 will only use the
4G/LTE network to connect to the service provider's network.

LTE-5G EN-DC
When operating in the LTE-5G EN-DC mode, the FastMile 5G Gateway 2 uses a 4G/
LTE carrier and 5G NSA carrier at the same time to connect to the service provider's
network.

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User Guide Introduction

5G SA
When operating in the 5G SA mode, the FastMile 5G Gateway 2 uses the 5G
network to connect to the service provider's network.

Physical interfaces
The FastMile 5G Gateway 2 physical interfaces include those shown in the following
figures.

Figure 3 Interfaces on the front of the FastMile 5G Gateway 2

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Introduction User Guide

Figure 4 Interfaces on the back of the FastMile 5G Gateway 2

The LAN port can be used for the following:

• to connect a Gigabit Ethernet LAN

• for management of the gateway through a locally connected PC or laptop

Figure 5 Interfaces on the underneath of the FastMile 5G Gateway 2

The SIM slot supports a 4FF/nano-size SIM card.

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User Guide Introduction

Wi-Fi EasyMesh network with the FastMile 5G

Gateway 2
A Wi-Fi EasyMesh network can be created by connecting a Wi-Fi Beacon 2 to the
FastMile 5G Gateway 2. The FastMile 5G Gateway 2 serves as the access point to
the WAN while up to two Wi-Fi beacons aid with extending Wi-Fi coverage to every
corner of the home, providing seamless roaming to wireless connections.

Both cloudless and cloud methods are supported; the cloud method is managed by
NWCC.

Unlike typical Wi-Fi networks that require unique SSIDs for each of the access points
or tedious set-up of Wi-Fi extenders, which complicate the user experience, a
Wi-Fi EasyMesh network of Wi-Fi beacons simplifies the end user experience by
providing easy device onboarding and automated network optimization.

Adding a Wi-Fi Beacon 2 to create a mesh that has the FastMile 5G Gateway 2 as
the access point can be done through the Wi-Fi Mobile App. Contact your Nokia
representative for more information about the Wi-Fi Mobile App.

The Wi-Fi Beacon 2 is not included as part of the FastMile 5G Gateway 2.

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Introduction User Guide

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User Guide Setting up the FastMile 5G Gateway 2

Setting up the FastMile 5G Gateway 2

Start by unpacking the FastMile 5G Gateway 2 and the power adapter from the box.

Inserting the SIM card

You can skip this procedure if a SIM card has already been installed in the FastMile
5G Gateway 2 by your service provider.

Note: The FastMile 5G Gateway 2 requires an appropriate 4FF/nano-size SIM card to

connect to 4G/5G network. The device might also not start as expected without a SIM card.

For PIN-locked SIM cards, you will need to enter a PIN number. For PIN-blocked SIM cards,
you will need to enter a PUK and a PIN number. See Unlocking or unblocking your SIM card.

Turn the FastMile 5G Gateway 2 upside down.

Use the finger grove to remove the SIM tray from the SIM card slot.

Figure 6 Location of the SIM card slot

Place the SIM card in the SIM tray, and insert the SIM tray back into the device.

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Setting up the FastMile 5G Gateway 2 User Guide

Figure 7 Inserting the SIM tray

Identifying the ideal location

The ideal location for your FastMile 5G Gateway 2 will meet the following criteria:

• near a window where the 5G signal is strongest

• in an open space away from:
- walls or obstructions
- heavy-duty appliances or electronics such as microwave ovens and baby
monitors
- metal fixtures, enclosures, cabinets, reinforced concrete, or pipes
• near a power outlet
• on an upper floor of the home or at least 1.8m (6 ft) off the ground floor

Connecting the FastMile 5G Gateway 2 to power

Place the FastMile 5G Gateway 2 on a flat surface, such as a tabletop or similar;
close to a window, and near an electrical outlet.

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User Guide Setting up the FastMile 5G Gateway 2

Figure 8 Placement of the FastMile 5G Gateway 2

Minimize the number of obstructions as much as possible.

Connect the supplied power adapter to the power jack on the back of the FastMile
5G Gateway 2.

Figure 9 Location of the power jack

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Setting up the FastMile 5G Gateway 2 User Guide

Note: Ensure that no cables are blocking the air flow on the underneath of the FastMile 5G
Gateway 2 to avoid overheating.

Connect the other end of the power adapter into an electrical outlet.

Starting the FastMile 5G Gateway 2

After the FastMile 5G Gateway 2 is connected to power, start the device by pressing
the power on/off button located on the back of the unit.

Figure 10 Location of the power on/off button

The LED on the front of the gateway will soon turn on and start blinking yellow to
indicate that the device is booting up. The LED is a multi-color LED that indicates
device status as well as signal strength.

When the booting-up phase is completed, the LED turns red to indicate the signal
search procedure. The FastMile 5G Gateway 2 starts searching for the best 5G
connectivity.

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User Guide Setting up the FastMile 5G Gateway 2

Note: The signal search may take a few minutes.

Wait until the LED is green. This indicates connectivity to a 4G or 5G network.

For more information about the LED, refer to the Understanding the LED colors
section.

Note: You may need to try the FastMile 5G Gateway 2 at several locations before the LED
indicates a good signal.

Once you find a good signal, do not reposition the device. If the position changes, you may
need to verify the signal strength again.

Managing the FastMile 5G Gateway 2 with the

Wi-Fi Mobile App
To manage the gateway, use either the WebUI or Wi-Fi Mobile App. The Wi-Fi
Mobile App provides information that can help with installation, and provides
guidance for tasks such as how to configure Wi-Fi settings and how to add Wi-Fi
Beacon 2 devices to the Wi-Fi network. The Wi-Fi Mobile App can be downloaded
from Google Play or the Apple App store.

After you have downloaded the app to your smart phone or tablet, use the in-app QR
code scanner to read the QR code that is located on the label on the underneath of
the FastMile 5G Gateway 2.

A generic sample of the label below shows the location of the QR code. Note that
label content may differ per service provider requirements.

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Setting up the FastMile 5G Gateway 2 User Guide

Figure 11 Location of the QR code

The FastMile 5G Gateway 2 pairs with your phone and performs initial
configurations.

The Wi-Fi Mobile App guides you through all the steps necessary to setup your
gateway.

Contact your service provider for more information about the Wi-Fi Mobile App.

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User Guide Connecting devices to the FastMile 5G Gateway 2

Connecting devices to the FastMile 5G

Gateway 2

Connecting Wi-Fi devices to the FastMile 5G

Gateway 2
Connect Wi-Fi devices to your FastMile 5G Gateway 2 by using the SSID and Wi-Fi
password information on the label on the underneath of your FastMile 5G Gateway 2.

Figure 12 Location of the SSID and WiFi password

The SSID format may differ per service provider specific requirements.

Connecting an Ethernet LAN to the FastMile 5G

Gateway 2
You can connect a Gigabit Ethernet LAN to the FastMile 5G Gateway 2 by
connecting the cable from the LAN to the LAN port on the back of the FastMile 5G
Gateway 2.

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Connecting devices to the FastMile 5G Gateway 2 User Guide

Figure 13 Location of the LAN port

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User Guide What can you do with the WebUI

What can you do with the WebUI

The FastMile 5G Gateway 2 supports a WebUI, which can be used for configuration,
maintenance, and troubleshooting. You can view device status information through
the WebUI for information on network connectivity. The WebUI also displays useful
information about the FastMile 5G Gateway 2.

You use the WebUI through a PC or laptop that has an Ethernet LAN connection or
Wi-Fi connection to the FastMile 5G Gateway 2. The FastMile 5G Gateway 2 is a
secure device.

Access to the WebUI is through http or https. The http access mode is pre-configured
as the default access mode to the WebUI. The https access mode can only be used
if the FastMile 5G Gateway 2 has been pre-configured for https by your service
provider.

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What can you do with the WebUI User Guide

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User Guide Accessing the WebUI

Accessing the WebUI

You can manage the FastMile 5G Gateway 2 using its WebUI through a PC or laptop
that has a Gigabit Ethernet LAN connection or Wi-Fi connection to the FastMile 5G
Gateway 2.

Note: The WebUI screens are designed for 1920 * 1080p resolution. The WebUI supported
browsers include Chrome, Edge, Mozilla Firefox and Safari.

The following procedure describes:

• how to establish a connection from the device on which you will access the
WebUI for the FastMile 5G Gateway 2
• how to log into the WebUI when needed to view and configure parameters

Connecting to the WebUI and logging in

1. Ensure the Local Area Connection setting on your PC or laptop is configured as
“obtain an IP address automatically”.

Note: The FastMile 5G Gateway 2 must be powered up, see Starting the FastMile 5G
Gateway 2.

2. Do one of the following:

a. Establish a Wi-Fi connection
b. Connect your PC or laptop through the LAN port on the back of FastMile 5G
Gateway 2
3. On your device, open a web browser, and enter the IP that is provided on the
label on the underneath of the gateway, for example:
http://192.168.1.1 (default) or https: //192.168.1.1 (if pre-configured)
The WebUI screen appears. The left side of the screen provides the main menu
for the WebUI and the right side of the screen provides overview information for
the FastMile 5G Gateway 2.

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Accessing the WebUI User Guide

Figure 14 WebUI main menu and the overview screen

4. To log in, click Login or click on any of the menu items.

The login pop-up window appears and you are prompted to log in.
Type the username and password in the respective fields and then click Login.
The username and password, sometimes referred to as “Settings username”
and “Settings password” respectively, are provided on the label on the
underneath of the FastMile 5G Gateway 2.

The generic sample below shows the location of the username and password on the
label. Note that label content may differ per service provider requirements.

Figure 15 Location of the username and password

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User Guide Accessing the WebUI

Note: After predefined consecutive unsuccessful login attempts, you will be locked out for
a specific amount of time.

To improve security, it is recommended that you change the default password. You
can do this by going to the Changing the password procedure.

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Accessing the WebUI User Guide

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User Guide WebUI screen hierarchy

WebUI screen hierarchy

The figures in this chapter illustrate the WebUI hierarchy to help you quickly navigate
to the WebUI screen that has a configuration task or other task that you may need to
complete for the FastMile 5G Gateway 2.

Figure 16 Main menu hierarchy

Logging in allows you to access and use the following screens from the WebUI main
menu:

• status
• statistics
• messages
• network
• application
• security
• diagnostics
• system

All of the above screens have menu options, which are illustrated in the following
sections that have figures that show the hierarchy for each of the above screens.

Status screen hierarchy

The status screen provides the following menu options:

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Figure 17 Status screen menu options

Statistics screen hierarchy

The statistics screen provides the following menu options:

Figure 18 Statistics screen menu options

Messages screen hierarchy

The messages screen will display all messages sent by the service provider. The
screen provides the following menu options:

Figure 19 Messages screen menu options

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User Guide WebUI screen hierarchy

Network screen hierarchy

The network screen provides the following menu options. Clicking on the arrow
beside Wi-Fi Networks, cellular and LAN settings displays additional menu options
as shown in the figure.

Figure 20 Network screen menu options

Application screen hierarchy

The application screen provides the following menu options:

Figure 21 Application screen menu options

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WebUI screen hierarchy User Guide

Security screen hierarchy

The security screen provides the following menu options:

Figure 22 Security screen menu options

Diagnostics screen hierarchy

The diagnostics screen provides the following menu options to view log files and
perform speed tests by Ookla.

Figure 23 Diagnostics screen menu options

System screen hierarchy

The system screen provides the following menu options:

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User Guide WebUI screen hierarchy

Figure 24 System screen menu options

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WebUI screen hierarchy User Guide

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User Guide WebUI screens

WebUI screens
This chapter describes the WebUI screens for the FastMile 5G Gateway 2:

• overview
• status
• statistics
• messages
• network
• application
• security
• diagnostics
• system

Overview screen
The overview screen has the following sections:

• network overview
• gateway information
• radio access
• devices

Click Refresh at any time to update the displayed information.

The overview screen also has a messages icon allowing you to check unread
messages, if any.

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WebUI screens User Guide

Figure 25 Overview screen example

Network overview
The network overview section shows the connection status of 5G, FastMile 5G
Gateway 2, and the number of connected devices.

Gateway information
The gateway information section of the overview screen shows the following:

• name: the name and version of the gateway

• serial number
• hardware version
• software version
• running time: how long since the last FastMile 5G Gateway 2 reset/power cycle

Use the above information when contacting the service provider for customer
service.

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User Guide WebUI screens

Radio access
The radio access section shows 5G signal strength represented by the number of
bars, and the following parameters:

• RSRP
• SNR
• RSRQ

The radio access section shows 4G signal strength represented by the number of
bars and the following parameters:

• RSRP
• SNR
• RSRQ
• RSSI

Devices
The devices section shows the number of devices connected to the FastMile 5G
Gateway 2: Wi-Fi EasyMesh 6 System, Wireless and Ethernet.

Status screen
From the WebUI left-side menu, selecting Status will show you information
regarding:

Under the Status / General page, you can find sections for the following:

• data usage
• SIM
• LAN
• Wi-Fi
• IMEI (International Mobile Equipment Identity)
• cellular WAN

Under the Status / Cellular page, you can find the following:

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WebUI screens User Guide

• 4G: status, PCI, band, EARFCN, ECI, and carrier aggregation

• 5G: status, PCI, supported bands, NR-ARFCN, NCI, and carrier aggregation

Click Refresh at any time to update the displayed information.

The following figure shows an example of the Status/General page.

Figure 26 Status / General screen example

Data usage
Data usage represents the amount of data that is downloaded and uploaded from the
FastMile 5G Gateway 2 since its latest reset/power-cycle.

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SIM
The SIM status will be either online or offline.

A green dot, indicating the online status, indicates your SIM is activated and working
well. A gray dot indicates the SIM card is missing (see Inserting the SIM card), or may
not be working, or it was installed incorrectly, or you will need to enter your PIN
number (see Unlocking or unblocking your SIM card). Contact your service provider
if you have checked that the SIM card is properly installed but it is still not working.

Note: For uSIM cards, when status shows Available it means PIN number verification is
needed. When status shows Blocked it means the SIM PIN is locked and you need to input
a PUK number and a new PIN number. When status shows Error it means the SIM card is
destroyed because of a PUK error, or a modem failure, or a broken SIM card, or a specific
PIN lock acceptance feature is not active but the SIM card PIN number is locked.

After another SIM card B with PIN enabled is inserted to the CPE and its PIN is verified, the
SIM card A PIN number will be needed when it is inserted.

LAN
The LAN information status indicates whether a device is connected to the Ethernet
connection:

• green: there is an Ethernet connection

• gray: there is no Ethernet connection

You may view the following Ethernet connectivity information:

• IP address: local address

• subnet mask: default subnet mask
• received data: the amount of data received via the Ethernet connection
• sent data: the amount of data sent via the Ethernet connection

Wi-Fi
The Wi-Fi status (online/offline) indicates whether the Wi-Fi is active, regardless of
whether a device is wirelessly connected:

• green: Wi-Fi is enabled

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• gray: Wi-Fi is disabled

You may view Wi-Fi connectivity information:

• 2.4 GHz information includes: the channel number and transmission power
(mW)
• 5 GHz information includes: the channel number and transmission power (mW)
• received data: the amount of data received via the Wi-Fi connection
• sent data: the amount of data sent via the Wi-Fi connection

IMEI (International Mobile Equipment Identity)

IMEI information represents an identifier for each mobile device.

Cellular WAN
Cellular WAN information includes the following:

• connection status:
- green dot: connected
- gray dot: not connected
• download totals
• upload totals

Status 4G
The Status / Cellular page for the 4G status tab displays PCI, band, EARFCN, ECI,
and carrier aggregation downlink / uplink status. In carrier aggregation, one or more
carriers are combined to increase the capacity of the link, thereby increasing the
bandwidth for the user.

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Figure 27 Status / Cellular/ 4G tab

Note: When downlink or uplink carrier aggregation information is available, it will be

displayed.

Status 5G
The Status/ Cellular page for 5G status tab shows the detail information for status,
PCI, supported bands, NR-ARFCN status, NCI, and carrier aggregation downlink /
uplink status. In carrier aggregation, one or more carriers are combined to increase
the capacity of the link, thereby increasing the bandwidth for the user.

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Figure 28 Status / Cellular /5G tab

Note: When downlink or uplink carrier aggregation information is available, it will be

displayed.

Statistics screen
From the WebUI left-side menu, selecting Statistics will let you view the amount of
data that has crossed the following FastMile 5G Gateway 2 interfaces

• LAN
• cellular
• WLAN

Click Refresh at any time to update the displayed information.

LAN statistics
By default, you will see the following statistics, per LAN port tab, upon accessing the
statistics screen:

• status

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• sent bytes
• received bytes
• sent packets
• received packets
• discarded sent packets
• discarded received packets
• sent errors
• received errors
• multicast sent packets
• multicast received packets

Figure 29 Statistics: LAN tab

Cellular statistics
From the statistics screen, select the Cellular tab; you will see the following statistics
(per configured Access Point Name and Service):

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• sent bytes
• received bytes
• sent packets
• received packets
• sent errors
• received errors
• discarded sent packets
• discarded received packets

Figure 30 Statistics: Cellular tab

WLAN statistics
From the statistics screen, select the WLAN tab; you will see the following statistics
for 2.4 GHz and 5 GHz frequencies:

• SSID
• sent bytes
• received bytes
• sent packets
• received packets

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• discarded sent packets

• discarded received packets
• sent errors

Figure 31 Statistics: WLAN tab

Messages screen
From the WebUI left-side menu, selecting Messages will let see if you have any
messages. Messages sent from the service provider can be viewed and deleted.

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Figure 32 Messages screen example

Network screen
From the WebUI left-side menu, select Network to manage the following:

• Wi-Fi networks (2.4 GHz and 5 GHz networks) and Wi-Fi schedule
• cellular (APN - Access Point Name)
• static routes
• LAN settings (LAN and LAN IPv6)
• connected devices

Wi-Fi networks
From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 2 WebUI menu.

2.4 GHz (network settings)

Click 2.4 GHz.

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The Network/Wi-Fi Networks/2.4 GHz screen appears.

Figure 33 Example of the Network/Wi-Fi Networks/2.4 GHz screen

You can configure the following parameters for Wi-Fi 2.4 GHz general settings in
advanced settings mode:

• enable/disable Wi-Fi 2.4 GHz

• transmission mode
• channel bandwidth
• channel
• transmission power
• enable Wi-Fi Multimedia (WMM)
• maximum number of clients

You can configure the following SSID parameters in advanced settings mode after
selecting the SSID to configure:

• SSID name

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• enable single SSID

• enable SSID
• enable broadcast
• total number of clients
• select encryption mode
• Wi-Fi key

Click Save Changes.

5 GHz (network settings)

From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 2 WebUI menu.

Click 5 GHz.

The Network/Wi-Fi Networks/5 GHz screen appears.

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Figure 34 Example of the Network/Wi-Fi Networks/5 GHz screen

You can configure the following parameters for the Wi-Fi 5 GHz general settings in
advanced mode:

• enable/disable Wi-Fi 5 GHz

• transmission mode
• channel bandwidth
• channel
• transmission power
• enable Wi-Fi Multimedia (WMM)
• enable MU-MIMO
• maximum number of clients

You can configure the following SSID parameters in advanced settings mode after
selecting the SSID to configure:

• SSID name

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• enable single SSID

• enable SSID
• enable broadcast
• total number of clients
• select encryption mode
• Wi-Fi key

Click Save Changes.

Wi-Fi schedule settings

From the network menu, select Wi-Fi networks.

The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 2 WebUI menu.

Click Wi-Fi Schedule.

The Wi-Fi Networks/Wi-Fi Schedule screen appears.

Figure 35 Wi-Fi Networks / Wi-Fi Schedule screen

1. Enable the Wi-Fi Scheduling to turn the wireless signal off for the configured
period.
2. Click the + New Schedule button to add a rule.
A panel appears for configuring wireless schedule rules.
3. Enter a start and end time for the period for which you want the wireless signal
to be off.
4. Choose Everyday or a Specific day(s) of the week.
If you choose specific day(s), select the check boxes for the desired days.
The Recurrence Pattern shows the rules created to date.
5. Click Add.

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6. View the current date and time of your device.

Access Point Name parameters

From the network / cellular menu, select APN - Access Point Name.

The Network / Cellular / APN - Access Point Name screen appears.

Figure 36 Network/Cellular/APN - Access Point Name screen

Edit and delete access points by clicking the options icon (three dots in the top right
corner of each access point box). You can configure up to five access points using
Route mode.

You can configure the following APN parameters:

• work mode
• service
• interface
• authentication mode

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• IPv4
• IPv4 netmask
• IPv6
• MTU

Note: You are not able to delete the default access point.

Valid first APN configurations are as follows:

1. TR-069 and INTERNET

2. TR-069: INTERNET and other service types defined in the secondary APNs
3. INTERNET: only one APN defined with INTERNET service type (Internet only
configuration is not allowed using the WebUI but is possible by pre-configuration).

Click Update.

Static routes parameters

From the network menu, select Static Routes.

The Network/Static Routes screen appears.

Figure 37 Network/Static Routes screen

You can add a static route by clicking Add+ after configuring the applicable
parameters:

• destination IPv4

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• destination netmask
• gateway IPv4
• interface

You can delete a static route by selecting it from the list and clicking Delete.

LAN settings
From the network menu, select LAN Settings.

The LAN and LAN IPv6 menu options appear in the FastMile 5G Gateway 2 WebUI
menu.

LAN

Click LAN

The Network/LAN Settings/LAN and Static DHCP screen appears.

Figure 38 Network/LAN settings/LAN and static DHCP screen

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You can configure the following LAN settings:

• IPv4 address
• subnet mask
• enable DHCP
• DHCP start IP address
• DHCP end IP address
• DHCP lease time
• static DHCP

Click Save Changes.

Note: Check the DHCP range before you change the LAN IP. If you want to use the LAN
IP, which is included in the previous DHCP range, change the DHCP range first. Click Save.
Then, change the LAN IP.

Configure a static route and bind a MAC address to a specific local LAN/IP address
by entering the MAC and IP address in the static DHCP text boxes.

Click Add.

Your values appear in the table below.

Repeat for all MAC addresses to be bound.

The configured MAC and IPv4 address appear in the table below. Click Delete to
remove any of the MAC address configurations.

LAN IPv6

Click LAN IPv6.

The Network/LAN settings/LAN IPv6 screen appears.

Figure 39 Network/LAN Settings/LAN IPv6 screen

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Click the switch button to enable or disable the IPv6 DHCP LAN.

Connected devices
From the network menu, select Connected Devices.

The Network/Connected Devices screen appears.

Figure 40 Network/Connected Devices screen

Note: To delete a device, disconnect the Gigabit Ethernet cable from the FastMile 5G
Gateway 2. After a while, the Devices screen will update the number of connected devices.

Application screen
From the WebUI left-side menu, selecting Application allows you to configure
parameters for the following:

• port forwarding
• port triggering
• NTP

Port forwarding
Click Port Forwarding.

The Application/Port Forwarding screen appears.

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Figure 41 Application/Port Forwarding screen

You can configure the following settings:

• application name
• WAN Port
• LAN Port
• internal client
• protocol
• WAN connection list

Click Add.

Click Delete to remove any configuration from the table.

Port triggering
Click Port Triggering.

The Application/Port Triggering screen appears.

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Figure 42 Application/Port Triggering screen

You can configure the following settings:

• application name
• open port
• triggering port
• expire time
• open protocol
• triggering protocol
• WAN connection list

Click Add.

Click Delete to remove any configuration from the table.

NTP
Click NTP.

The Application/NTP screen appears.

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Figure 43 Application/NTP screen

You can configure the following settings:

• enable NTP
• primary time server
• secondary time server
• third time server
• time zone

You can view the following settings:

• current time

Click Save Changes.

Security screen
From the WebUI left-side menu, selecting Security allows you to configure the
following:

• firewall security level

• IP filter
• ALG/DMZ

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Firewall security level

The firewall security level only applies to services provided by the FastMile 5G
Gateway 2.

The following firewall security levels can be configured for the FastMile 5G Gateway
2:

• off: all inbound and outbound traffic is allowed

• low: all outbound traffic and pinhole-defined inbound traffic is allowed
• high: all inbound traffic is denied and only minimal common outbound services
are permitted

Click Firewall.

The Security/Firewall screen appears.

Figure 44 Security/Firewall screen

You can configure the following firewall settings:

• security level (off, low, or high)

• attack protection (enable/disable)

Click Save Changes.

IP filter
Click IP Filter.

The Security/IP Filter screen appears.

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Figure 45 Security/IP Filter screen

You can configure the following IP filter settings:

• enable IP filter
• mode
• internal client
• local IP address
• source subnet mask
• remote IP address
• destination subnet mask
• protocol

Click Save Changes.

Click Delete to remove any configuration from the table.

ALG and DMZ screen

Selecting DMZ/ALG allows you to configure Application-Level Gateway (ALG) and
Demilitarize Zone (DMZ) parameters.

Click DMZ/ALG.

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The Security/ALG Configuration and DMZ Configuration screen appears.

Figure 46 Security/ALG Configuration and DMZ Configuration screen

You can enable or disable the following ALG settings:

• FTP
• TFTP
• SIP
• H323
• RTSP
• L2TP
• IPSEC
• PPTP

Click Save Changes.

You can configure the following DMZ settings:

• WAN connection list

• DMZ IP address

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• enable DMZ

Click Save Changes.

Diagnostics screen
From the WebUI left-side menu, selecting Diagnostics allows you to:

• configure log settings

• perform speed tests by Ookla

Logs
Click Logs.

The Diagnostics/Logs screen appears.

Figure 47 Diagnostics/Logs screen example

Choose a logging level from the drop-down menu to determine the types of events
that are recorded in the log file.

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Choose the viewing level from the drop-down menu to determine the types of events
that are shown in the log file.

Click Save Changes. The log file is displayed at the bottom of the screen.

Speed test by Ookla

Click Speed Test by Ookla.

The Diagnostics/Speed Test by Ookla screen appears.

Figure 48 Diagnostics/Speed Test by Ookla screen

Click Start Speed Test. You should be prompted to agree to use this speed test
service by Ookla as per their privacy policy.

The Speed Test screen appears.

Click the Start Speed Test button. The test may take up to 45 seconds to complete.

The Speed Test results will display the following parameter information:

• acquired time
• download speed (Mbps)
• upload speed (Mbps)
• latency (ms)
• jitter (ms)
• server location

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System screen
From the WebUI left-side menu, selecting System shows a screen with the following
tabs:

• General
• Device Management
• LED Management

General
From the WebUI left-side menu, selecting System and then General will show you
these options:

• enter PIN to unlock your SIM card

• enter PUK and PIN to unblock your SIM card
• reboot device: the device restarts and keeps existing configuration
• factory reset: the device restarts and erases existing configuration
• change password

Note: For a PIN-locked SIM card after reboot, or factory reset, a PIN number will be needed.
Also, if a second SIM card B is used with PIN enabled and inserted to the CPE and its PIN
is verified, the SIM card A PIN number will be needed when it is inserted.

For uSIM cards, when status shows Available it means PIN number verification is needed.
When status shows Blocked it means the SIM PIN is blocked and you need to input a PUK
number and a new PIN number. When status shows Error it means the SIM card is disabled
because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock
acceptance feature is not active but the SIM card PIN number is locked.

Unlocking or unblocking your SIM card

A SIM PIN number is defined by default and provided in a SIM plastic envelope.

You will need the SIM PIN to unlock a SIM card; you will need the PUK SIM PIN to
unblock a SIM card.

If your PIN is locked, from the System General screen, click Enter PIN to unlock your
SIM card.

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Figure 49 Unlock your SIM card

The Enter PIN to unlock SIM entry box will appear. Enter your PIN number.

Figure 50 Enter PIN to unlock your SIM card

Entering the SIM PIN incorrectly three times will result in the SIM card being blocked.

If your SIM card is blocked, from the System General screen click Enter PUK to
unblock your SIM card.

Figure 51 Unblock your SIM card

The Enter PUK to unblock your SIM card entry box will appear. Enter your PUK and
PIN numbers.

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Figure 52 Enter PUK and PIN to unblock your SIM card

Entering the SIM PUK number incorrectly 10 times will result in the SIM card being
disabled. You will need to contact your service provider to enable the SIM card.

Rebooting the FastMile 5G Gateway 2 through the WebUI

Rebooting the FastMile 5G Gateway 2 cycles power to the device and keeps all
configurations made to date.

From the System, General screen, click Reboot.

The FastMile 5G Gateway 2 reboots and keeps existing configuration parameters.

Resetting the FastMile 5G Gateway 2 to factory default

through the WebUI

Resetting the FastMile 5G Gateway 2 to factory default removes all configurations

made to date.

From the System, General screen, click Reset.

The FastMile 5G Gateway 2 restarts and erases existing configuration.

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Changing the password

Note: For security reasons, it is recommended to change the default password once you
have logged into the WebUI.

Passwords must contain 10 to 64 characters. Supported character combinations include the

following:

• numbers/lowercase letters/uppercase letters

• numbers/lowercase letters/special characters
• numbers/uppercase letters/ special characters
• lowercase letters/uppercase letters/special characters
Special characters include the following: !#+,-/:=@_

Passwords cannot start with special characters.

From the System screen, General screen, click Change Password.

The Change Password screen appears.

Figure 53 System: Change Password

Enter the current password, located on the product label.

Enter the new password again to confirm.

Click Update Password.

Your password is changed.

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Device management
From the WebUI left-side menu, selecting System will let you configure device
management settings.

Click Device management.

The System/Device Management screen appears.

Figure 54 System/Device Management screen example

You can configure the following device management settings:

• host name
• MAC address
• host alias

Click Add device.

LED management
From the WebUI left-side menu, selecting System will let you configure LED
management.

Click LED management.

The System/LED Management screen appears.

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Figure 55 System/LED Management screen

You can configure the following LED management settings:

• LED on or off

Click Save Changes.

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Logging out of the WebUI

Click Logout from the bottom of the WebUI main menu.

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User Guide Troubleshooting

Troubleshooting
This section provides information about:

• understanding the LED colors

• repositioning for a better signal
• rebooting with the power button
• rebooting or resetting with the reset button

Understanding the LED colors

The LED on the front of the gateway is a multi-color LED that allows you to set up the
FastMile 5G Gateway 2 in the best location for 4G/LTE or 5G signal reception.

Figure 56 Location of the LED

In addition to indicating signal strength, the LED also indicates device status. Use the
following table to check the LED behavior and perform the suggested actions to
resolve issues.

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Note: LED indications can change over time due to variable 4G/LTE and or 5G signal
conditions.

If thresholds have been changed during pre-configuration by your service provider, the LED
indications might be different.

Table 1 LED behavior

LED color LED behavior What it means What you may consider doing

No color Off No power Connect the FastMile 5G

Gateway 2 to power

White Fast blinking Signal test in progress (cell Do nothing

measurement is triggered via the
Wi-Fi Mobile App)

Factory reset will start when the Do nothing

reset button is released

Green Solid Good 4G/LTE or 5G connection Finish off the installation process
if applicable

Yellow Blinking Part of the start up sequence Do nothing

Solid Medium 4G or 5G connection Reposition the FastMile 5G

Gateway 2

Red Blinking Reset to factory settings in Do nothing, as the FastMile 5G

progress Gateway 2 is being reset

One or more critical alarms Resolve the alarm condition: do a

reboot to clear the alarm

Solid Missing or incorrect SIM card Insert the SIM card or replace it

Poor 4G or 5G connection Reposition the FastMile 5G

Gateway 2

Repositioning for a better signal

If you need to reposition the FastMile 5G Gateway 2 for a better signal, do the
following:

• power off the FastMile 5G Gateway 2

• disconnect the power adapter from the electrical outlet

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• move the FastMile 5G Gateway 2 (with the power adapter) to a different location,
for example, the other side of the room or a higher position
• connect the power adapter to an electrical outlet at the new location and power
the FastMile 5G Gateway 2 on
• check the LED as described in Understanding the LED colors to determine the
signal quality in the new location and follow the recommended actions in the
section

Note: You may need to repeat the above steps several times before finding the final location
for the FastMile 5G Gateway 2.

Once you have a good signal, it is important that you do not reposition or rotate the
FastMile 5G Gateway 2.

Reboot by using the power button

You can reboot the FastMile 5G Gateway 2 through its power button or through its
reset button. Configured settings are preserved for a reboot.

The power on/off button is located on the back of the FastMile 5G Gateway 2.

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Figure 57 Location of the power on/off button

To reboot the FastMile 5G Gateway 2 through its power on/off button, press the
button for one second (off), wait one second, and then press the button again (on).

Reboot or reset by using the reset button

You can reboot the FastMile 5G Gateway 2 or reset it to its factory default settings
through its reset button:

• configured settings are preserved for a reboot

• configured settings are erased for a reset

The reset button is located on the underneath of the FastMile 5G Gateway 2.

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Figure 58 Location of the reset button

To reboot the FastMile 5G Gateway 2 through its reset button, press the reset button
for less than five seconds.

To reset the FastMile 5G Gateway 2 to factory default settings through its reset
button, press the reset button for five seconds or more.

Note: During factory reset, the FastMile 5G Gateway 2 could restart twice. This is normal
behavior.

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User Guide Glossary

Glossary
This glossary provides the explanation and optional descriptions of most acronyms
and initialisms that appear in this document.

3GPP 3rd Generation Partnership Project

4FF 4th Form Factor
AC Alternating Current
ALG Application-level Gateway
AP Access Point
APN Access Point Name
CA Carrier Aggregation
CB Certification Body
CE Conformité Européanne (European Health and Safety
product label)
DMZ/ALG Demilitarized Zone/Application-Level Gateway
DHCP Dynamic Host Configuration Protocol
EN-DC E-UTRAN New Radio - Dual Connectivity
EARFCN E-UTRA Absolute Radio Frequency Channel Number
GCF The Global Certification Forum
GITEKI Japan’s Ministry of Internal Affairs and Communications
(MIC) for the Radio Act and for the Electronic
Communications Business Act. (also known as the Telecom
Engineering Center certification (TELEC)
IMSI International Mobile Subscriber Identity
IP International Protection or Internet Protocol
IPv6 Internet Protocol version 6
ISED Innovation, Science and Economic Development regulations
JATE Japan Approvals Institute for Telecommunications Equipment
LED Light Emitting Diode
LTE Long Term Evolution
MIMO Multiple-Input Multiple-Output
MU-MIMO Multi-User Multiple-Input Multiple Output
NR New Radio
NR-ARFCN New Radio Absolute radio-frequency channel number
NSA Non-Standalone
NTP Network Time Protocol
NWCC Nokia Wi-Fi Cloud Controller
PCI Peripheral Component Interconnect

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Glossary User Guide

PSE Japan Product Safety Electrical Appliance and Material

QSG Quick Start Guide
RF Radio Frequency
RRM Radio Resource Management
RSRP Reference Signal Received Power
RSRQ Reference Signal Received Quality
SA Service Affecting or Standalone
SIM Subscriber Identify Module
SNR Signal to Noise Ratio
SSID Service Set identifier
UL Up link
USB Universal Serial Bus
VDC Volts Direct Current
WAN Wide Area Network
WebUI Graphic User Interface
WLAN Wireless Local Area Network

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User Guide Technical specifications

Technical specifications
The following models are available for the FastMile 5G Gateway 2:

• 5G19-01W-A

General specifications for model 5G19-01W-A

Part numbers Kit 3TG-02205-ABAA/3TG-02205-ABBA:

Europe, Middle East, Africa, and Brazil; EU plug; device
part number 3TG-02241-AAAA/3TG-02241-AABA

Kit 3TG-02205-AEAA/3TG-02205-AEBA:
Europe, Middle East, and Africa; UK plug; device part
number 3TG-02241-AAAA/3TG-02241-AABA
Dimensions 181 mm (8.1 in) high by 150 mm (5.9 in) wide by 60 mm
(2.4 in) deep
Weight: 0.7 kg (1.5 lb)
Certifications CE, CB, ANATEL, and WFA
Operating environment -0°C to 40°C (32°F to 104°F)
Indoor use only.
Device is capable of operation up to 45°C (113°F) with
reduced performance
Operating humidity 5% to 85%, non-condensing
Short-term humidity 5% to 93%, non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F)
SIM card 4FF/nano-sized SIM slot
Power 12 VDC via supplied AC power adapter; power
consumption: 17.2 W typical

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Interior antennas Omni-directional

4G/LTE antenna gains:
• B42: 4.5-7.6 dBi
• B7/B38/B41: 3.0-4.5 dBi
• B1/B3: 3.0-4.5 dBi
• B32: 3.0-4.0 dBi
• B8/B20/B28: 0.8-3.5 dBi
5G NR antenna gains:
• n77/n78: 4.0-7.6 dBi
• n7/n38/n41: 3.0-4.5 dBi
• n1/n3: 3.0-4.5 dBi
• n8/n20/n28: 0.8-3.5 dBi

4G / LTE radio frequency specifications

The supported 4G/LTE radio bands and frequencies for Model 5G19-01W-A are
provided in Table 2.

Table 2 Supported 4G/LTE radio bands for Model 5G19-01W-A

4G/LTE radio band Frequency

FDD B1 2100 MHz

B3 1800 MHz

B7 2600 MHz

B8 900 MHz

B20 800 MHz

B28 700 MHz

B32 1500 MHz

TDD B38 2600 MHz

B41 2500 MHz

B42 3500 MHz

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5G NR radio frequency specifications

Note: Compliant with 3GPP Release 15 - 5G NR NSA: Option 3X, Option 3A and SA:
Option 2.

The supported 5G NR radio bands and frequencies for Model 5G19-01W-A are
provided in Table 3.

Table 3 Supported 5G NR radio bands for Model 5G19-01W-A

5G NR radio band Supported 5G NR radio frequency

sub-6 GHz (FDD) n1 UL: 1920-1980 MHz

DL: 2110-2170 MHz

n3 UL: 1710-1785 MHz

DL: 1805-1880 MHz

n7 UL: 2500-2570 MHz

DL: 2620-2690 MHz

n8 UL: 880-915 MHz

DL: 925-960 MHz

n20 UL: 832-862 MHz

DL: 791-821 MHz

n28 UL: 703-748 MHz

DL: 758-803 MHz

sub-6 GHz (TDD) n38 2570-2620 MHz

n41 2496-2690 MHz

n77 3300-4200 MHz

n78 33300-3800 MHz

Note: Actual supported radio frequency (RF) bands may vary in different regions due to
certifications.

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Antenna gains
Antenna gains for Model 5G19-01W-A are provided under General specifications for
model 5G19-01W-A.

Wi-Fi
The FastMile 5G Gateway 2 is compliant with 802.11b/g/n/ax 2.4 GHz, and 802.11a/
n/ac/ax 5 GHz.

The FastMile 5G Gateway 2 supports up to 64 clients per Wi-Fi band.

LTE CA 5G NR EN-DC mode

The FastMile 5G Gateway 2 implements the 5G NSA (Option 3x, Option 3)
configuration, meaning it uses a 4G/LTE carrier and 5G NSA carrier at the same time
to connect to the service provider's network. The control plane is carried over the LTE
network and the user plane is carried over both the LTE and 5G NSA networks.

5G SA
When operating in the 5G SA mode (Option 2), the FastMile 5G Gateway 2 uses the
5G network to connect to the service provider's network.

Warranty and safety

For information on the hardware limited warranty, please go to www.nokia.com/
fastmile.

The following is included with the safety and regulatory information provided in the
box with FastMile 5G Gateway 2:

• safety warnings (risk of electrical shock or fire)

• caution (potential equipment damage)

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• environmental and regulatory requirements

• end of life collection and treatment
• simplified EC declaration or conformity
• specific precautions for EMS warnings

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User Guide Manufacturer information

Manufacturer information

Table 4

Manufacturer Nokia Solutions & Networks Oyj

www.nokia.com

Address Karakaari 7, 02610 Espoo, Finland

Document number 3TG-02464-AAAA-TCZZA-01

Customer support Contact your service provider where you purchased the
device.

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User Guide About Nokia

About Nokia
We create the technology to connect the world. Powered by the research and
innovation of Nokia Bell Labs, we serve communications service providers,
governments, large enterprises and consumers, with the industry's most complete,
end-to-end portfolio of products, services and licensing.

From enabling infrastructure for 5G and the Internet of Things, to emerging

applications in digital health, we are shaping the future of technology to transform the
human experience.

Nokia is a registered trademark of Nokia Corporation. Other product and company

names mentioned herein may be trademarks or trade names of their respective
owners.

© 2022 Nokia

Nokia Oyj

Karakaari 7

FI-02610 Espoo, Finland

www.nokia.com

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