eSIM activation

guide for Orange

prepaid offers

For iPhone
Welcome
Before you leave, install your Orange Holiday eSIM
from your home.

2
Installing your Orange Holiday eSIM

#1 Before you travel #2 During the flight #3 Upon your arrival #4 After returning home
Congratulations, you have just While in the air, remember You have reached your Here you are at home again.
purchased an Orange Holiday not to change the settings for destination! You can deactivate We hope you enjoyed your
eSIM. the airplane mode. To avoid any the airplane mode and enjoy your connected journey with Orange
Before you travel, you will need roaming fees during the trip, trip, stay connected with your Holiday.
to install it on your smartphone. deactivate your home SIM. Orange Holiday eSIM. Remember to switch back the
Follow the steps shown Follow the steps shown Follow the steps shown settings to your home SIM card.
on pages 4 to 7 on pages 7 to 8 on page 9 See you soon!
Follow the steps shown
on page 10

3
Installing and configuring your Orange Holiday eSIM
Download and install the eSIM from your home country Before you travel

1
CELLULAR PLAN DETECTED
Cancel
Tap to previews this cellular plan

FaceTime Calendar Photos Camera Add Cellular Plan

A cellular plan from “ Orange France”
is ready to be added to iPhone

Mail Clock Maps Weather

Reminders Notes Stocks News

Books App Store Podcasts TV

Health Home Wallet Settings

You can also install your

SLO-MO VIDEO PHOTO PORTRAIT Orange Holiday eSIM from
the Settings menu.
Add Cellular Plan
3 Click On the Settings icon >
Open the Cellular submenu and
tap Add Cellular Plan.

1 Tap the Camera icon 2 Scan your QR code 3 C

 lick the Add Cellular
Plan button

4
Installing and configuring your Orange Holiday eSIM
Download and install the eSIM from your home country Before you travel

Cancel Done +33 6 XX XX XX XX Done Orange France Plan Done Orange France Plan

Business Business Business

Cellular Plan Labels
Choose labels for each of your cellular plans.
Cellular Cellular Data Cellular Data

Personal Personal Personal

Primary Primary Primary

LABEL FOR +36 + xx xx xx xx

Primary Secondary Secondary Secondary

1
Travel Travel Travel

LABEL FOR YOUR NEW Orange France PLAN

Secondary CUSTSOM LABEL CUSTSOM LABEL CUSTSOM LABEL

2 Type label here Type label here Type label here

Continue

1 T
 he local sim card is associated with the Primary label by 2 We recommend changing the eSIM profile label to Travel.
default. The Orange Holiday eSIM is associated with the default
Secondary label. You can easily change the label name for the
SIM card and eSIM though.
5
Installing and configuring your Orange Holiday eSIM
Download and install the eSIM in your home country Before you travel

Back Back Back

SIM is Locked
Default Line Cellular Data
Unlock your SIMs to be able
to use them. Pay attention to the physical
location of your SIMs Your default line is used to call Choose your default line for cellular line
or send messages to people who are data. If you want the best coverage,
not in your contacts you can enable cellular data fallback.

The people in your contacts can iMessage

Orange France
Unlocked
be assigned a proffered line at any time
in the Contacts app.
& FaceTime
336XXXXXXXX
Primary
Choose which cellular plans you want
to use with iMessage and FaceTime
Digital SIM Locked for your Apple ID. Travel

Primary

Travel
Primary
+33 6 XX XX XX XX
Travel Allow Cellular Data Switching
+33 6 XX XX XX XX
Turning this feature on will allow your
phone to use cellular data from both lines
depending on coverage and availability.
You can change your selection later in
Settings > Cellular > Cellular Data.

Continue Continue Done

Continue with One SIM

Select Primary (i.e. your home SIM card) as the default line for voice calls, iMessage & FaceTime and cellular data.

6
eSIM profile setup and configuration
Enable Airplane mode During the flight

Settings Settings Settings Cellular

Finish Setting Up Your iPhone Finish Setting Up Your iPhone

FaceTime Calendar Photos Camera Cellular Data Off

Personal Hotspot Off

Airplane Mode Airplane Mode
Mail Clock Maps Weather
Wi-Fi Not Connected Wi-Fi Off

Bluetooth Not Connected Default Voice Line Primary

Bluetooth On
Reminders Notes Stocks News
Cellular Cellular Airplane Mode CELLULAR PLANS

Personal Hotspot Off Personal Hotspot Off Primary On

+33 6 XX XX XX XX
Books App Store Podcasts TV
Used as “Travel”
On
Notifications +33 6 XX XX XX XX
Notifications
Sounds & Haptics Add Cellular Plan
Health Home Wallet Settings Sounds & Haptics
Do Not Disturb
Do Not Disturb
Screen Time CELLULAR DATA FROM PRIMARY
Screen Time
Current Period 10.2 MB

General
General Current Period Roaming 0 bytes
Control Center System Services 9.2 MB
Control Center
Display & Brightness Tips
Display & Brightness 561 KB

7
Installing and configuring your Orange Holiday eSIM
Disable your home SIM card to avoid roaming charges During the flight

Cellular Orange France Cellular Orange France Settings Cellular

2
Cellular Plan Label Primary Cellular Plan Label Primary Cellular Data Off

Turn On This Line Turn On This Line Personal Hotspot Off

Turn off cellular data to restrict all data

ORANGE FRANCE
1 to Wi-Fi, including email, web browsing,
and push notifications.
Wi-Fi Calling Off Default Voice Line Primary
Carrier Services
CELLULAR PLANS
My Number +33 6 XX XX XX XX Default Setting Changed
Default voice line changed Primary
and Cellular Data plan changed +33 6 XX XX XX XX Off
Data Roaming
Used as “Travel” On
OK
+33 6 XX XX XX XX
SIM PIN
Add Cellular Plan
2
Low Data Mode

Low Data Mode helps reduce Wi-Fi and CELLULAR DATA FROM PRIMARY
cellular data usage. When Low Data Mode is
turned on, automatic updates and background Current Period 10.2 MB
tasks, such as Photos syncing, are paused.
Current Period Roaming 0 bytes

System Services 9.2 MB

Tips
561 KB

1 D
 isable the Primary 2 T
 he switch to the Travel 3 P
 ress Settings to go
SIM card Cellular Plan is automatic. back
Press OK

8
Installing and configuring your Orange Holiday eSIM
Turn off Airplane mode and use your Orange Holiday eSIM Upon your arrival

Settings Settings Back

Enter PIN
Finish Setting Up Your iPhone Finish Setting Up Your iPhone
for Digital SIM

Airplane Mode Airplane Mode

1 Wi-Fi Off
Wi-Fi Off
Bluetooth On 3 attempts remaining
Bluetooth On
Cellular
Cellular Airplane Mode 2 OK
Personal Hotspot Off
Personal Hotspot Off

Notifications
Notifications
Sounds & Haptics
Sounds & Haptics
Do Not Disturb
Do Not Disturb
Screen Time
Screen Time

General
General
Control Center
Control Center
Display & Brightness
Display & Brightness

1 D
 isable the Airplane 2 E
 nter the PIN code to your
mode Orange Holiday eSIM.
By default it is “0000”

9
Installing and configuring your home SIM card After returning home

Remember to reactivate the line connected with your home SIM card.
We hope you enjoyed your trip and had a safe trip home.
We look forward to seeing you soon on Orange Holiday.

See you soon!

10
FAQs
Can’t scan the QR code?
Please see page 13 for more details.

Do you need to activate the “Dual SIM” feature?

Voice calls can be made from either of your phone lines.
However, you will need to choose a default line on which the data will be calculated.
For more details, please visit the Apple website.
In French: https://support.apple.com/fr-fr/HT209086
In English: https://support.apple.com/en-us/HT209044

11
FAQs
Can I store my data (e.g. my contacts) on my eSIM?
Only the physical SIM card can be used to store data, and in particular contacts. Contacts saved
on your smartphone are, however, accessible from the eSIM.

What should I do with the various codes which I received by email?

The NSCE is your eSIM number.
The MSISDN is your Orange Holiday phone number.
Keep both your NSCE and MSISDN in a safe place.
Confirm your identity in a few steps and register your eSIM by clicking on this link:
https://topup.orange.com/register-an-orange-holiday-france/
The PIN code: by default, it is set at 0000, and is needed to activate your line.
The PUK code: you will need this code to unlock your mobile in case of several incorrect
entries of PIN code. For more details about the PUK code, please refer to the Welcome Pack sent
as an attachment in your confirmation email.

12
Installing and configuring your Orange Holiday eSIM
Can’t scan the QR Code?

Cancel Back

Enter Activation Add Cellular

Code Plan
Enter the activation information A cellular plan from “Orange France”
provided by your carrier. is ready to be added to iPhone

SM-DP+Address

Add Cellular Plan Activation Code 2

Position the QR code from your carrier
in the frame Confirmation
Code Optional

A confirmation code is required if it has

1 Add Cellular Plan If you are unable to use the

space next
QR code, you can manually
3
Enter Details Manually
enter the corresponding
activation information.

1 C
 lick Enter Details 2 E
 nter the activation 3 P
 ress the Add Cellular
Manually information provided by Plan button
Orange
13