DC Technical Code
DC Technical Code
[“DoE/PD/C01/001”]
Preface
The District Cooling (DC) Code has been developed to govern the design and operation of
District Cooling Systems in the Emirate of Abu Dhabi.
The Code requires certain mandatory design and operational practices by DC Providers, DC
Retailers and Customers, as defined herein.
1. Introduction that describes the legal basis, purpose and scope of the Code;
2. Definitions, Abbreviations & Units that describes certain words and abbreviations
used in the Code, and explains the units of measurement used in the Code;
4. District Cooling Planning Code that provides planning procedures and related data
requirements, and establishes the Security Standards to be met in the planning of
District Cooling Systems;
5. District Cooling Systems Design Code that provides requirements for the design
of District Cooling Systems;
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Appendix D -- Key Health, Safety and Environmental Documents that lists key
OSHAD Codes of Practice and EAD requirements potentially relevant to DC Systems;
and
Appendix E -- District Cooling Connection and Metering Points that describes and
provides schematic diagrams for different types of DC connections.
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Contents
1. Introduction........................................................................................................... 7
1.1 Citation ........................................................................................................ 7
1.2 Commencement .......................................................................................... 7
1.3 Purpose ....................................................................................................... 7
1.4 Scope .......................................................................................................... 7
1.5 Codes, Standards and References .............................................................. 7
2. Definitions, Abbreviations & Units .................................................................... 11
2.1 Interpretation ............................................................................................. 11
2.2 Definitions ................................................................................................. 11
2.3 Abbreviations ............................................................................................ 19
2.4 Units and Unit Conversions ....................................................................... 21
3. District Cooling General Conditions ................................................................. 23
3.1 Introduction ............................................................................................... 23
3.2 Scope ........................................................................................................ 23
3.3 Key Performance Indicators ...................................................................... 23
3.4 Unforeseen Circumstance ......................................................................... 23
3.5 Code Exemptions ...................................................................................... 23
3.6 District Cooling Code Review Panel .......................................................... 24
3.7 Miscellaneous ........................................................................................... 24
3.8 Duty of Good Faith and Standard of Conduct ............................................ 24
4. District Cooling Planning Code ......................................................................... 25
4.1 Introduction ............................................................................................... 25
4.2 Objective ................................................................................................... 25
4.3 Scope ........................................................................................................ 25
4.4 Planning Procedures and Data Transfer .................................................... 25
4.5 Network Capacity Planning ....................................................................... 27
4.6 Environmental Compliance Planning ......................................................... 27
4.7 Security Standards .................................................................................... 27
5. District Cooling Systems Design Code ............................................................. 29
5.1 Introduction ............................................................................................... 29
5.2 Objectives ................................................................................................. 29
5.3 Scope ........................................................................................................ 29
5.4 General Requirements .............................................................................. 29
5.5 Human Health and Environmental Safety .................................................. 29
5.6 Water Management ................................................................................... 31
5.7 DC Plant .................................................................................................... 34
5.8 Distribution Pipelines ................................................................................. 36
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5.9 DC System Commissioning and Handover ................................................ 38
6. District Cooling Connection and District Cooling-Ready Buildings Code ..... 40
6.1 Introduction ............................................................................................... 40
6.2 Objectives ................................................................................................. 40
6.3 Scope ........................................................................................................ 40
6.4 Connection ................................................................................................ 40
6.5 DC-Ready Building Systems ..................................................................... 41
6.6 Site-Related Conditions ............................................................................. 43
7. District Cooling Operating Code ....................................................................... 45
7.1 Introduction ............................................................................................... 45
7.2 Objective ................................................................................................... 45
7.3 Scope ........................................................................................................ 45
7.4 Cooling Load Forecasts including Outage Planning .................................. 45
7.5 Water Treatment and Environmental Compliance ..................................... 46
7.6 Operational Liaison ................................................................................... 47
7.7 Contingency Planning and Procedures ...................................................... 48
8. Appendix A -- Key Performance Indicators ...................................................... 50
8.1 Introduction ............................................................................................... 50
8.2 Objectives ................................................................................................. 50
8.3 Scope ........................................................................................................ 50
8.4 Compliance Requirement .......................................................................... 50
8.5 Compliance Reporting ............................................................................... 50
8.6 Reliability ................................................................................................... 53
8.7 Energy Efficiency....................................................................................... 54
8.8 Water Management ................................................................................... 57
8.9 Metering .................................................................................................... 58
8.10 Customer Complaints and Dispute Resolution .......................................... 59
9. Appendix B – DC Provider Annual Information Submission ........................... 60
9.1 General Information ................................................................................... 60
9.2 DC Provider Key Performance Indicator Data ........................................... 60
9.3 DC Provider Additional Data for Each DC System ..................................... 63
9.4 DC Provider Additional Data for Each DC Plant......................................... 63
9.5 Maintenance Logs (attachments) .............................................................. 64
9.6 Statements of Compliance (attachments) .................................................. 64
10. Appendix C – DC Retailer Annual Information Submission ............................ 65
10.1 General Information ................................................................................... 65
10.2 DC Retailer Key Performance Indicator Data ............................................ 65
10.3 DC Retailer Additional Data ....................................................................... 66
10.4 Maintenance Logs (attachments) .............................................................. 66
10.5 Statements of Compliance (attachments) .................................................. 67
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11. Appendix D – Key Health, Safety and Environmental Documents .................. 68
12. Appendix E – District Cooling Connections and Metering Points................... 70
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Tables
Table 1: Units and Unit Conversions ............................................................................................. 22
Table 2: Key Sections of Code Relevant to Security Standard Categories .................................. 28
Table 3: Quarterly Water Quality Reports ..................................................................................... 47
Table 4: Overview of Key Performance Indicators ........................................................................ 51
Table 5: KPI 1 -- System Reliability ............................................................................................... 54
Table 6: KPI 2 -- Electricity Consumption in New Plants Using Potable Water ............................ 55
Table 7: KPI 3 -- Electricity Consumption in New Plants Using Recycled Water ......................... 56
Table 8: KPI 4 -- Electricity Consumption in New Plants Using Seawater .................................... 56
Table 9: KPI 5 -- Electricity Consumption in Temporary Plants .................................................... 56
Table 10: KPI 6 -- Water Consumption for Condenser Cooling Using Potable Water for Cooling
Tower Make-Up....................................................................................................................... 57
Table 11: KPI 7 -- Water Consumption for Chilled Water Make-Up .............................................. 57
Table 12: KPI 8 -- Cooling Tower Circulating Water Quality ......................................................... 58
Table 13: KPI 9 -- Metering Equipment Maximum Service Intervals............................................. 58
Table 14: KPI 10 -- Maximum Percentage of Meter Components Failing to Achieve Required
Accuracy Level During Period Inspection and Testing ........................................................... 59
Table 15: KPI 11 – Customer Complaint and Dispute Resolution ................................................ 59
Table 16: Overview of Potential Relationships Between DC Provider, DC Retailer and Customers
................................................................................................................................................. 71
Table 17: Definitions of Point of Delivery and Point of Return ...................................................... 72
Figures
Figure 1: Points of Delivery and Return When DC Provider is DC Retailer .................................. 73
Figure 2: Points of Delivery and Return When DC Provider and DC Retailer Are Separate Entities
................................................................................................................................................. 74
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1. Introduction
1.1 Citation
This Code is the District Cooling Code ______, implemented pursuant to Law ___.
1.2 Commencement
This Code came into force on _______, and is issued by the Regulator pursuant to Article
___ of Law No ___.
1.3 Purpose
This Code is intended to ensure that District Cooling Systems are designed and operated in
furtherance of the following objectives:
1. Reliability and service quality for consumers;
2. Efficient use of energy;
3. Sound water management;
4. Health, safety and environmental protection and compliance; and
5. Long-term cost-effectiveness.
1.4 Scope
Codes, standards and references used in the development of this District Cooling Code are
listed in this Section.
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The Electricity Supply Regulations 2007
Guaranteed and Overall Service Standards
The Water Supply Regulations 2009
Guide to Water Supply Regulations 2009
The Water Quality Regulations (Fourth Edition), January 2014
The Streetworks and Access Regulations 2008
1.5.1.2 Urban Planning Council (UPC) now part of Department of Urban Planning and
Municipalities (DPM)
Plan Capital 2030, Urban Vision
Plan Abu Dhabi Vision 2030, Urban Structure Framework Plan
Plan Al Ain 2030
Plan Al Ain 2030, Urban Structure Framework Plan
Al Ain Architectural Guidelines
Plan Al Gharbia 2030
Abu Dhabi Utility Corridors Design Manual - Version 1
Abu Dhabi Public Realm Design Manual
Abu Dhabi Utility Plot Design Manual, Draft Nov. 2015
Abu Dhabi Infrastructure Framework Plan and Utility Corridors Location & Design
Manual, Task 1: District Cooling System – Prefeasibility Study Final Report, Dec. 2010
Abu Dhabi Capital Development Code, Draft Jan. 2016
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Permitting of Development and Infrastructure Projects in Abu Dhabi, EAD-EQ-PCE-
SOP-02, Oct. 2011
Technical Guidance Document for Environmental Impact Assessment (EIA), EAD-EQ-
PCE-TG-02, April 2010
Abu Dhabi Water Resources Master Plan, Draft, Jan. 2009
Marine Water Quality Report
Maximizing Recycled Water Use in the Emirate of Abu Dhabi, Annual Policy Brief,
2013
EAD Proposed Ambient Marine Water and Sediment Quality Limits, Revision
number: 00, Sept. 2015
1.5.1.6 Abu Dhabi Emirate Environment, Health and Safety Management System
Regulatory Framework
Elements, Version 2.0, Feb. 2012
Manual, Version 2.0, Feb. 2012
Guidance Document, Self-Regulation and the AD EHS Guiding Principles, Version
2.0, Feb. 2012
Mechanism, EHS RI – Mechanism 2.0 – Concerned Sector EHSMS Requirements,
Version 2.0, Feb. 2012
Mechanism, EHS RI – Mechanism 4.0 – EHSMS Submission, Review and Approval,
Version 2.0, Feb. 2012
Standards and Guideline Values, EHS RI – Occupational Standards and Guideline
Values, Version 2.0, Feb. 2012
1.5.1.8 Estidama
The Pearl Rating System for Estidama [for buildings], Emirate of Abu Dhabi, Version
1.0, April 2010
The Pearl Rating System for Estidama [for communities], Emirate of Abu Dhabi,
Version 1.0, April 2010
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AHRI Liquid-to-Liquid Heat Exchanger Certification Program
CTI Standard 201
CTI Standard ATC-105
Section 7.2 of ANSI/ASHRAE Standard 188-2015, Legionellosis: Risk Management
for Building Water Systems
ANSI/ASME B31.1 Power Piping code
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2. Definitions, Abbreviations & Units
2.1 Interpretation
Words defined in this Code begin with capital letters when used in the Code.
Words and expressions other than those defined in this Code which are defined in Law No.
(2) and Law No. (11), shall have the meanings ascribed to them in Law No (2) and Law No.
11.
Words using the singular or plural number also include the plural or the singular number
respectively.
2.2 Definitions
Air Conditioning – means the process of treating air to simultaneously control its
temperature, humidity and cleanliness, and distribution of this air to meet the requirements of
the conditioned space.
American National Standards Institute – means a certain organisation that creates and
promulgates a wide variety of technical standards.
Blowdown – means the effluent water which is released from a water-cooled Cooling Tower
system to maintain the concentration of Total Dissolved Solids at an acceptable level.
Building Side – means the Building System side at the Point of Delivery.
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Building System – means a Chilled Water system and associated equipment within a
Building.
Building Use Type – means a classification of how building space is used, which shall include
at least the following categories: Office, Hotel, Residential, Retail, Medical, School and Other.
Chilled Water – means cool water used in a closed hydronic system for Air Conditioning or
process cooling applications.
Chilled Water Make-Up – means water used for filling the DC Network with Chilled Water, or
replacing water lost from the DC Network.
Chilled Water Return – means Chilled Water which has a flow direction toward a DC Plant
(in a DC Network) or toward ETS Equipment (in a Building System).
Chilled Water Supply – means Chilled Water which has a flow direction toward a Building (in
a DC Network) or from ETS Equipment (in a Building System).
Coincident Peak Load – means the sum of Cooling Loads for all Customers at the time of
the DC System Peak Cooling Load.
Colony Forming Units – means a unit used to estimate the number of viable bacteria or
fungal cells in a sample of water.
Cooling Load Diversity Factor – means the Coincident Peak Load divided by the Non-
coincident Peak Load.
Cooling Planning Data – means data as defined in Section 4.4.2 of this DC Code.
Cooling Tower – means a heat removal device using water to reject heat to the atmosphere
and cool the condenser side of a chiller, using evaporation (latent heat of vaporisation) to
reject heat from condenser water.
Cooling Tower Make-Up – means a water source used to replace water loss in Cooling
Towers due to evaporation, Drift Loss and Blowdown.
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Condenser Cooling Plan – means a plan provided by the DC Provider in which potential
condenser cooling alternatives are analysed and a recommendation is made regarding the
preferred alternative.
Contingency Plan – means a means plan meeting the requirements in Section 7.7 of this
Code.
Customer – means a person or Entity that includes, but is not limited to, an owner of a Building
or an apartment, home unit or other form of segregated accommodation within a Building, or
an owners’ association in relation to a Building, or an industrial facility, who contracts with a
DC Retailer or DC Provider for DC Retailer Services.
DC Network – means the distribution piping system (including all piping, pumps, valves and
fittings) and related equipment to be operated and maintained by the DC Provider for purposes
of transporting Chilled Water from one or more DC Plant(s) or Temporary Plant(s) to
Building(s) or to Distribution Pipelines that comprise a portion of DC Retailer Facilities.
DC Plant – means the central cooling plant and all associated equipment, including chillers,
pumps, piping, TES facilities, Cooling Towers, emergency power supply equipment, control
systems, electrical equipment and other installations and ancillary equipment, used or useful
in the production of Cooling Energy and the distribution of Chilled Water, operated and
maintained for purpose of supporting the provision of DC Provider Services.
DC Provider – means an Entity which generates Cooling Energy and distributes such Cooling
Energy to DC Retailers or to Customers using DC Provider Facilities pursuant to a District
Cooling Provider licence.
DC Provider ETS Equipment – means a facility used to transfer Cooling Energy from DC
Provider Facilities to DC Retailer Facilities or to a Building System, including:
a. In the case of a Direct Connection, pipes, valves, sensors, instrumentation, controls
and DC Provider Metering Equipment; and
b. In the case of an Indirect Connection, Heat Exchanger(s), pipes, valves, sensors,
instrumentation, controls and DC Provider Metering Equipment.
DC Provider Facilities – means equipment and facilities including the DC Plant, DC Network
and DC Provider ETS Equipment, and any other type of equipment installed, designed,
constructed, operated and maintained by the DC Provider for the purpose of providing Cooling
Services to DC Retailers or to Buildings up to the applicable Points of Delivery and Points of
Return.
DC Provider Metering Equipment – means any apparatus owned, operated and maintained
by the DC Provider used in or in connection with DC Provider Facilities for the purpose of
determining the Cooling Energy and Cooling Load of a DC Retailer, Building or group of
Buildings.
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DC Provider Services – means any activity by a DC Provider related to the generation of
Cooling Energy and the distribution of such Cooling Energy to DC Retailers or to Customers.
DC-Ready Building – means a Building that meets the requirements of the District Cooling
Connections and DC-Ready Buildings Code.
DC Retailer – means an Entity which acquires Cooling Energy from a DC Provider or from
another DC Retailer for the purpose of resale of such acquired Cooling Energy to Customers;
a DC Provider which serves a Customer directly may also act as a DC Retailer.
DC Retailer Facilities – means equipment and facilities owned, designed and installed by
the DC Retailer as required for the supply of DC Retailer Services to Customers.
DC Retailer Metering Equipment – means any apparatus owned, operated and maintained
by the DC Retailer used in or in connection with DC Retailer Facilities for the purpose of
determining the Cooling Energy and Cooling Load of a Building or a group of Buildings.
DC Service – means provision and sale of Cooling Energy by means of Chilled Water from
a DC Provider to a DC Retailer or Customer, or from a DC Retailer to a Customer.
DC Services Agreement – means an agreement for provision and sale of Cooling Energy
by means of Chilled Water from a DC Provider to a DC Retailer, from a DC Provider to a
Customer, or from a DC Retailer to a Customer.
Delta T – means the difference in temperature between Chilled Water Supply and Chilled
Water Return.
Distribution Pipeline – means a pipeline used for transporting Chilled Water, which may be
part of DC Provider Facilities or DC Retailer Facilities.
District Cooling – means the centralised production and distribution of Cooling Energy in
the form of Chilled Water from a DC Plant to multiple Buildings through a DC Network.
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Drift Loss – means the loss of water from a Cooling Tower into the atmosphere resulting
from water droplets that are carried out of the Cooling Tower with the exhaust air.
Energy Transfer Station – means equipment used to facilitate the interconnection and
transfer of Cooling Energy between DC Provider Facilities and DC Retailer Facilities, or
between DC Retailer Facilities and a Building System.
Force Majeure Event – means an extraordinary event or circumstance beyond the control
of the parties to a contract, such as a war, strike, riot, crime, or an event described by the
legal term act of God (hurricane, flood, earthquake, volcanic eruption, etc.) that prevents one
or both parties from fulfilling their obligations under the contract.
Good Industry Practice – means in relation to any undertaking and any circumstances, the
exercise of that degree of skill, diligence, prudence and foresight which would reasonably
and ordinarily be expected from a skilled and experienced operator engaged in the same
type of undertaking.
Gross Floor Area – means the sum of all horizontal areas of each floor of a building,
measured from the exterior wall faces of the exterior walls or from the centreline of walls
separating two buildings.
Heat Exchanger – means heat transfer equipment installed as part of the ETS in an Indirect
Connection.
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Indirect Connection – means supply of Cooling Energy from a DC Provider to a DC
Retailer or DC Customer, or from a DC Retailer to a Customer, using one or more Heat
Exchangers.
Key Performance Indicator – means a metric used to express performance and assess
compliance on a given activity by a DC Provider or DC Retailer.
Life-Cycle Cost – means a measure of the total capital and operating costs of a design
alternative, in which all costs over the life of system are calculated on a Net Present Value
basis.
Meter – means a set of equipment for measuring Cooling Energy and Cooling Load and
which may refer to a DC Provider Meter or DC Retailer Meter.
Net Present Value – means an economic calculation in which a stream of costs are
discounted to reflect the time value of capital.
New Building – means a Building which enters into Commercial Operation after the
effective date of the DC Law.
Normal Usage Hours – means the period from 7 AM to 7 PM every day excluding Fridays
and public holidays.
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Operation Diagram – means a diagram prepared for each ETS which provides a
diagrammatic but accurate record of pipes, valves, pumps, heat exchangers, meters and
other equipment, as well as an indication of the ownership of each item of equipment.
Peak Cooling Load – means the maximum instantaneous Cooling Load during a certain
time period (day, month, Year).
Periodic Inspection and Testing – means an inspection and test performed to determine
the accuracy of equipment which have been put into service in accordance with the District
Cooling Metering Code.
Plant Capacity – means Cooling Load production capacity that is fully installed and
operational within a DC Plant.
Point of Delivery (to DC Retailer) – means, for an Indirect Connection, the supply pipe
flange on the DC Retailer Side of the heat exchanger(s) forming part of the DC Provider’s
Facilities; and for a Direct Connection, the point at which the supply pipe flange forming part
of the DC Provider’s Facilities connects with the DC Retailer Facilities. See Appendix E.
Point of Delivery (to Customer) – means, for an Indirect Connection, the supply pipe
flange on the Building Side of the heat exchanger(s) connected to the Building System; and
for a Direct Connection, the point at which the supply pipe flange forming part of the DC
Retailer Facilities connects with the Building System. See Appendix E.
Point of Return (from DC Retailer) – means, for an Indirect Connection, the return pipe
flange on the DC Retailer Side of the heat exchanger(s) forming part of the DC Provider’s
Facilities; and for a Direct Connection, the point at which the return pipe flange forming part
of the DC Provider’s Facilities connects with the DC Retailer Facilities. See Appendix E.
Point of Return (from Customer) – means, for an Indirect Connection, the return pipe
flange on the Building Side of the heat exchanger(s) connected to the Building System; and
for a Direct Connection, the point at which the return pipe flange forming part of the DC
Retailer Facilities connects with the Building System. See Appendix E.
Polishing Plant – means a plant that includes any process that removes particulate material
or dissolved material from a water stream.
Potable Water – means water defined in the Water Quality Regulations (Fourth Edition),
issued by the Abu Dhabi Regulation and Supervision Regulator, January 2014.
Reconditioning and Recalibration – means a repair or corrective activity to ensure that the
accuracy of Metering Equipment is within the permissible tolerance for service through
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another Service Interval. Reconditioning may include recalibration, cleaning, replacing
batteries and/or replacement of defective or worn parts.
Recycled Water – means treated liquid effluent produced by a wastewater treatment system
that is suitable for reuse; equivalent to the term “treated sewage effluent”.
Recycled Water Quality Expectations – means a set of criteria for the minimum quality of
RW, which is established through joint action of relevant agencies.
Refurbished Building – means a Building that has or will undergo a major renovation to
Existing hydronic Air Conditioning systems inclusive of adding new chillers or replacing
Existing chillers, or a Building that has or will undergo a conversion from a non-hydronic Air
Conditioning system to a hydronic Air Conditioning system.
Regulator – means the agency of the Government of Abu Dhabi which is responsible for
implementation of this Code.
Relevant Authority – means the agency of the Government possessing legal authority for a
specified decision.
Safety Rules – means rules and procedures established by the entities involved in providing
or receiving DC Services which are intended to protect human health and safety.
Seasonal COP – means the ratio of the total Cooling Energy (kW c) delivered to DC Retailers
and Customers in a Year from a DC System to the total electricity (kW) consumed by the DC
System.
Temporary Plant – means a DC Plant providing Chilled Water on a temporary basis until
the permanent DC Plant is ready. A Temporary Plant is intended to operate for a maximum
of five (5) Years subject to the Regulator’s approval.
Thermal Energy Storage – means a technology allowing the storage of Cooling Energy in a
thermal medium such as Chilled Water or ice.
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Total Dissolved Solids – means the combined content of all inorganic and organic
substances dissolved in a given volume of water, measured according to The Water Quality
Regulations (Fourth Edition), issued by the Abu Dhabi Regulation and Supervision
Regulator, January 2014, and expressed in units of mg per unit volume of water (a unit
which is equivalent to parts per million).
Trench metre – means one metre of DC Network, composed of both CHW Supply and
CHW Return pipelines.
Variable Frequency Drive – means a motor drive system to control motor speed and torque
by varying motor input frequency and voltage. Also sometime referred to as Variable Speed
Drive.
2.3 Abbreviations
AADC – Al Ain Distribution Company
ºC – degrees Celsius
DC -- District Cooling
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ETS – Energy Transfer Station
ºF – degrees Fahrenheit
PW – Potable Water
RSB – Abu Dhabi Regulation and Supervision Bureau, now the DoE
RW – Recycled Water
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2.4 Units and Unit Conversions
Table 1 shows the numerical units used in this document. Alternative Industry Terminology is
shown to aid understanding by equating the units in effect to other units which are frequently
used. In addition, this table shows how to convert between the units in effect and Alternative
Industry Terminology.
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Table 1: Units and Unit Conversions
Alternative Industry
Unit Unit Conversion
Terminology
To convert Multiple
Unit Abbreviation Unit Abbreviation to
from by
MegaWatt-hours Ton-hours
MWhc TRh MWhc TRh 284.36
cooling Refrigeration
Cooling energy
kiloWatt-hours Ton-hours
kWhc TRh kWhc TRh 0.28436
cooling Refrigeration
Tons
MegaWatts cooling MW c TR MW c TR 284.36
Cooling capacity Refrigeration
or demand Tons
kiloWatts cooling kW c TR kW c TR 0.28436
Refrigeration
Electric energy MegaWatt-hours MWh
Electric capacity
MegaWatts MW
or demand
bar bar
Pressure
kiloPascal kPa
millilitre ml
Volume litre l Imperial Gallons IG l IG 0.212
cubic metre m3
Imperial Gallons
litres per second l/s IG/min l/s IG/min 13.198
per minute
Flow
cubic metre per
m3/hr
hour
millimetre mm
centimetre cm
Length
metre m
kilometre km
degree
Temperature degree celsius ºC ºF 1 ºF =(ºC x 1.8) + 32
fahrenheit
milligram mg
Mass gram g
kilogram kg
square metre m2
Area
square kilometre km 2
Speed metre per second m/sec
millimetres per
Corrosion rate mm/yr mils per year mpy mm/yr mpy 0.03937
year
Concentration * milligrams per liter mg/l
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3. District Cooling General Conditions
3.1 Introduction
These District Cooling General Conditions contain provisions which are of general application
to all provisions of the District Cooling (DC) Code. Their objective is to ensure, to the extent
possible, that the various sections of the DC Code work together.
3.2 Scope
DC Providers and DC Retailers shall comply with the applicable Key Performance Indicators
(KPIs) in Appendix A. DC Providers shall supply a DC Provider Annual Information
Submission compliant with Appendix B. DC Retailers shall supply a DC Retailer Annual
Information Submission compliant with Appendix C. Customers shall annually provide to the
DC Retailer (or DC Provider acting as DC Retailer) updated data on Gross Floor Area by
Building Use Type receiving DC Service.
If circumstances arise which the provisions of the DC Code have not foreseen, the DC
Provider, DC Retailer or Customer shall, to the extent reasonably practicable in the
circumstances, consult promptly and in good faith with other affected entities in an effort to
reach agreement as to what should be done. If agreement between the affected entities as to
what should be done cannot be reached in the time available, the DC Provider shall determine
what is to be done. Wherever the DC Provider makes a determination, it shall do so having
regard, wherever possible, to the views expressed by the other affected entities and, in any
event, to what is reasonable in all the circumstances. The DC Retailer or Customer shall
comply with all instructions given to it by the DC Provider following such a determination
provided that the instructions are consistent with the then current technical parameters of the
particular DC Retailer or Customer under the DC Code. The DC Provider shall promptly refer
all such unforeseen circumstances and any such determination to the District Cooling Code
Review Panel for consideration.
A Licensed Entity may make an application to the Regulator for an Exemption from
provisions of this Code. Such application should be made in writing and the response to any
such application shall also be in writing.
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The Regulator shall be responsible for maintaining an up-to-date register of all Exemption
applications together with their approval status. District Cooling Code Review Panel
members shall be informed of the outcome of such applications.
The Regulator shall establish and maintain a single Panel, which shall be a standing body to
carry out the functions referred to below. The Panel shall:
1. Keep the DC Code and its working under review;
2. Review all suggestions for amendments to the DC Code;
3. Publish recommendations as to amendments to the DC Code that DC Providers, DC
Retailers, Customers or the Panel feels are necessary or desirable and the reasons
for the recommendations;
4. Issue guidance in relation to the DC Code and its implementation, performance and
interpretation when asked to do so by any DC Providers, DC Retailers, or Customers;
and
5. Consider what changes are necessary to the DC Code arising out of any unforeseen
circumstances.
The Panel shall establish and comply at all times with its own rules and procedures relating to
the conduct of its business, which shall be approved by the Regulator.
3.7 Miscellaneous
Data and notices to be submitted to the Regulator under the DC Code (other than delivery of
data which is the subject of a specific requirement of the DC Code) shall be delivered in
writing (hard copy).
Each party to the DC Code shall at all times in its dealings with the other parties to this DC
Code:
1. Act in good faith; and
2. Act in accordance with Good Industry Practice.
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4. District Cooling Planning Code
4.1 Introduction
The District Cooling Planning Code specifies the criteria and procedures to be applied by a
DC Provider in planning and development of the DC System and to be taken into account by
DC Retailers and Customers in the planning and development of their own systems. It
identifies the information to be supplied by DC Retailers and Customers to a DC Provider, and
certain information to be made available by a DC Provider to DC Retailers and Customers.
4.2 Objective
4.3 Scope
4.4.1 General
Master Developers shall engage with the appropriate municipal authority and DPM regarding
planned real estate projects.
DC Providers shall engage with the appropriate municipal authority and DPM regarding
planning for DC Systems.
The means by which DC Retailers, Master Developers and Customers are able to
investigate connection to and use a DC System comprises two distinct parts, namely:
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c. Connection of a Building System to DC Provider Facilities with the DC Provider
acting as a DC Retailer.
This Section of the Code specifies the information required from DC Retailers and
Customers
by the DC Provider in order to ensure adequate technical provision is made for new Cooling
Loads or increases in Cooling Load. The information required is termed Cooling Planning
Data and shall include forecasts over at least the next ten (10) Years for:
If the above submission timelines conflict with the Cooling Services Agreement, the
provisions of the Cooling Services Agreement shall prevail.
On January 1 of each Year, DC Providers shall annual prepare a statement detailing present
and future DC System plant and network plans, arrangements and capacities that may affect
supply of Cooling Load and Cooling Energy.
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4.4.4 Information to be Provided to DC Retailers and Customers
Where the DC Provider proposes to make changes to the DC System which may have an
impact on DC Retailer Facilities or Building Systems, the DC Provider shall notify the
potentially affected DC Retailers and Customers. Such notice shall be provided at least 2
months prior to the proposed change in the DC System.
Network hydraulic analysis of the water distribution system shall be undertaken by the DC
Provider to ensure that an adequate and secure cooling supply is available to all consumers
connected to the system. The network hydraulic model shall address the long-term
development of the DC System, and shall be developed, calibrated and updated in order to:
Size, select and locate infrastructure and equipment, including the integration of TES
and multiple DC Plant locations;
Evaluate pipe routing scenarios and the impact of loops;
Consider the impact of future customer connections and load changes;
Evaluate the impact of heat gain and temperature rise in supply and return piping;
Identify hydraulically remote locations for pump speed control; and
Evaluate the impact of temporary removal from service of pipe sections for
maintenance or repair.
The hydraulic model should be maintained and continuously updated after initial system
design to assist in system analysis and future decisions that affect the DC Network.
DC Providers shall engage with EAD early in the DC System planning process to ensure
environmental compliance and avoid delays in issuance of No Objection Certificates (NOCs)
by EAD for the DC System.
EAD requirements may include, but are not limited to, the documents listed in Appendix D.
DC Providers shall take into consideration the following three categories of Security
Standards in the planning, development, and operation of DC Systems:
1. Ensuring adequate Capacity Planning;
2. Ensuring Security of Supply; and
3. Ensuring protection of Health, Safety and Environment.
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Table 2 summarises the key sections of the DC Code relevant to each Security Standard
category.
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5. District Cooling Systems Design Code
5.1 Introduction
The District Cooling Systems Design Code specifies minimum requirements for the design of
DC Systems.
5.2 Objectives
The objectives of this Code are to promote:
1. Reliability and service quality for consumers;
2. Efficient use of energy;
3. Sound water management;
4. Health, safety and environmental protection and compliance; and
5. Long-term cost-effectiveness.
5.3 Scope
This Code applies to DC Providers, DC Retailers, Customers and all relevant stake holders
including Engineering Consultants and Contractors. Unless otherwise specified, this Code is
applicable to all New DC Systems, excluding Temporary Plants.
The design, fabrication, installation and operation of a DC System shall be fit for purpose
operating in the Emirate of Abu Dhabi. The DC Provider is accountable to ensure the DC
System, once operational, is capable of:
1. Delivering the design Cooling Load; and
2. Operating within the KPIs determined by the Regulator.
If the design of the DC System is found to not meet any of the requirements of this Code then
the DC Provider shall be required to carry out retrospective work at its own expense to ensure
the DC System is compliant.
DC Providers shall design the DC System in full compliance with requirements of the ADDC
or AADC, as appropriate, ADSSC, EAD, Department of Municipal Affairs and all other
applicable requirements.
DC Systems shall be designed to comply with all laws, regulations and codes promulgated in
the Emirate of Abu Dhabi or the UAE relating to human health and environmental safety,
including federal limits or standards for the air, land and water, unless a specific exemption
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by been granted by the regulating agency. Requirements relative to regulatory compliance
include but are not limited to:
1. In accordance with federal Law No. 24 of 1999, DC Providers shall obtain
Construction NOCs and Operating Permits from EAD in accordance with EAD
standard operating procedures, which may include preparation of an EIA report,
Construction Environmental Management Plan, and Operation Environmental
Management Plan; and
2. DC Systems shall be designed to meet the requirements of all applicable OSHAD
Codes of Practice, including but not limited to the Codes of Practice listed in
Appendix D.
DC Providers shall prepare and implement an Environment, Health and Safety Management
System in compliance with OSHAD.
For DC Plants where Potable Water (PW) is used as a Cooling Tower Make-Up water back-
up in conjunction with use of Recycled Water (RW) or seawater, the Cooling Tower Make-Up
water, system design shall include cross connection control and backflow prevention in
accordance with the following:
1. The backflow prevention device used shall be either an air gap or a reduced pressure
principle backflow assembly suitable for high hazard and potential backpressure
applications;
2. Backflow prevention devices shall be periodically inspected by a cross connection
control specialist to ensure that they are functioning properly;
3. All applicable requirements of the Water Supply Regulations and the Uniform
Plumbing Code shall be met; and
4. All non-PW system components shall be prominently labelled as such in both Arabic
and English.
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5.6 Water Management
DC Providers shall use the most cost-effective approach to condenser cooling consistent
with applicable laws and regulations. Such approaches may include but are not limited to:
1. Cooling Towers using PW;
2. Cooling Towers using RW which has been “polished” through reverse osmosis and
ultrafiltration or other treatment methods;
3. Cooling towers using unpolished RW in conjunction with a fully automated water
treatment system that actively and continuously monitors water quality parameters
and corrects treatment levels;
4. Cooling Towers using seawater; or
5. Direct cooling of condensers using Once-Through Seawater.
DC Providers shall undertake and submit to the Relevant Authority and the Regulator a
Condenser Cooling Plan which shall include Life-Cycle Cost analysis of condenser cooling
alternatives at the site or sites for the DC Plant(s).
The Condenser Cooling Plan should be submitted prior to execution of any DC Service
Agreements for the planned system.
The Condenser Cooling Plan should be submitted before or during the process of applying
for a license for the planned system.
Prior to preparation of the Condenser Cooling Plan, the DC Provider shall request from
ADDC/AADC a statement of availability of supply of RW for the DC Plant. This request shall
include 20-year forecast quantities of Cooling Tower Make-Up requirements under a range
of assumptions regarding RW Total Dissolved Solids (TDS) levels up to a TDS level limit
which precludes compliance with applicable wastewater discharge regulations.
Within 30 days of the request from the DC Provider for a supply of RW, relevant RW
distribution company shall inform the Relevant Authority, the Regulator and the affected DC
Provider of the anticipated 20-year supply of RW for the DC Plant, including projected RW
quantities by Year and by month and RW Quality Expectations including average and
maximum TDS.
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The Condenser Cooling Plan shall consider, among other things, the following:
1. When RW will be available at the DC Plant site(s) in sufficient quantities and of
adequate quality to provide for condenser cooling for the DC Plant(s);
2. RW Quality Expectations;
3. Capital and operating costs of using RW either directly or with a Polishing Plant;
4. Capital and operating costs of using seawater for condenser cooling, either in
seawater Cooling Towers or with direct cooling of condensers;
5. Assessment of the environmental and regulatory requirements for using seawater,
and the associated timelines for meeting regulatory requirements;
6. Regulatory requirements and associated costs for disposal of wastewater for each
condenser cooling alternative;
7. Comparison of Life-Cycle Costs of all condenser cooling alternatives, with
comparison to condensing cooling using PW as a base case; and
8. Proposed plan for condenser cooling, including phasing as appropriate.
The Relevant Authority, in conjunction with other relevant agencies (which may include DoE,
ADSSC, ADDC, AADC, and the municipality), will review and comment on the Condenser
Cooling Plan. Following comments by other relevant agencies, the Relevant Authority will
either:
1. Approve the Condenser Cooling Plan; or
2. Provide direction to the DC Provider regarding additional information or analysis
required for an approvable Condenser Cooling Plan.
DC Providers must receive approval from the Relevant Authority of the Condenser Cooling
Plan for a DC System.
A DC Provider may appeal to the Regulator for review of a decision of the Relevant
Authority.
For all DC Plants, Potable Water shall be used for Chilled Water Make-Up.
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2. Cooling Tower Make-Up water storage shall be provided with capacity sized for a
minimum of twenty-four (24) hours storage based on the projected peak Cooling
Tower Make-Up water consumption for the DC Plant.
For all applications using seawater, materials and equipment exposed to seawater shall be
capable of withstanding the aggressive characteristics of seawater. Minimum requirements
relative to such materials and equipment are as follows:
1. Seawater intake and discharge piping shall be non-ferrous materials such as glass-
reinforced plastic (GRP) or high-density polyethylene (HDPE); and
2. Chiller condenser materials and seawater Cooling Tower materials shall meet the
following requirements--
a. Chillers shall be constructed of special tube materials (such as titanium or
copper-nickel alloys), specially-clad tube sheets, and internally coated water
boxes for corrosion resistance to seawater; and
b. Cooling Towers and nearby equipment subject to exposure due to Cooling
Tower Drift shall be constructed of corrosion-resistant materials or materials
that are protected with coatings suitable for seawater corrosion resistance.
All water treatment control, monitoring and alarm functions shall be through the DC Plant
monitoring and control system.
The CHW circuit is a low temperature, closed system and therefore protection against
corrosion shall be given primary consideration in developing an appropriate water treatment
system. Secondary consideration shall be given to deposit control and microbiological
activity.
An automatic dosing system shall be used for the dosing of corrosion inhibitor. The
automatic system shall consist of a water meter fitted in the CHW Make-Up line, chemical
dosing pump and storage tank with low-level switch. DC Plant control system shall monitor
the quantity of CHW Make-Up and control the corrosion inhibitor dosing pump based on the
CHW Make-up rate.
The CHW circuit water treatment program shall be designed to control corrosion to less than
0.0254 mm/yr (1 mpy) maximum.
The condenser circuit water treatment program, in conjunction with equipment material
selection, shall be designed to control or limit corrosion to less than 0.0762 mm/yr (3 mpy)
maximum.
Dosing pumps and tanks for required chemicals shall be provided with low level alarm.
If the condenser cooling approach is use of unpolished RW in Cooling Towers, then the
water treatment system shall be a fully automated system with active monitoring and
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capable of adjusting water treatment in real time in response to changes in Cooling Tower
Make-Up water quality.
5.7 DC Plant
5.7.1 Reliability
DC Providers shall design the DC Plant to ensure high levels of reliability and minimal
Interruption of Service. Equipment redundancy is a key element that shall be considered in
the design to ensure reliability. Minimum standards relative to equipment redundancy are as
follows:
1. DC Plants shall be designed with electrical redundancy in accordance with
requirements of the Distribution Planning and Connection Code (DPCC) section of
the Electrical Distribution Code1;
2. DC Systems shall be designed with redundant (n+1) CHW distribution pumps, such
that the Coincident Peak Load can be met with the any single pump out of service;
3. DC Systems shall be designed with chiller redundancy in line with standard industrial
practice such that the Coincident Peak Load can be met with any single chiller out of
service. This may be achieved by any of the following options or combination of
these options, all subject to DoE review and approval:
n+1 chillers
Spare capacity for chillers
Thermal energy storage (TES) tanks
Multiple circuit chillers
Any other feasible method with supportive documentation proving the
redundancy
1 Electrical Distribution Code, Version 3.0, November 30th 2005, Approved by the DoE.
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Application of VFDs on some of the chillers in the DC Plant shall be installed to improve
efficiency at lower than design ECWT if determined to be cost-effective based on a Life-
Cycle Cost analysis.
Variable flow pumping shall be used for secondary distribution CHW pumps in primary-
secondary pumping schemes.
Variable flow pumping shall be used for primary CHW pumps in variable primary pumping
schemes.
CHW pumps shall be controlled to maintain the minimum required differential pressure at the
most hydraulically remote Customer in the DC Network.
DC Plant internal pipe sizing shall be performed in accordance with the latest edition of
ASHRAE Handbook, Fundamentals, to minimise noise, erosion levels and pumping costs.
Cooling Tower fans shall be installed with VFDs to reduce speed at part load conditions to
minimise annual energy consumption.
Cooling Towers using unpolished RW or seawater shall be equipped with cellular type drift
eliminators.
TES tank walls shall be provided with insulation on all sides, ends, bottom and top of tank.
Insulation shall be of adequate thickness to prevent condensation on tank walls and limit
heat gain to less than 1% of tank capacity across a twenty-four (24) hour period at 46ºC
ambient temperature. Tank exterior shall include a complete vapour barrier and protection of
the insulation.
For CHW TES tanks, the diffuser shall be designed to resist damage from unanticipated
water hammer events that could be initiated elsewhere in the hydraulic system apart from
the TES tank.
DC Plants shall be designed with firestops and fire protection systems in accordance with
NFPA Standards and all relevant Abu Dhabi requirements.
The DC Plant monitoring and control system shall be an industrial grade system with the
following capabilities:
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1. Complete process monitoring, control, and troubleshooting capabilities;
2. Monitoring and control of all process equipment (mechanical and electrical) including
water treatment systems;
3. Measuring, displaying and storing hourly data on Cooling Energy consumption by
each individual DC Retailer and Customer served by the DC System; and
4. Maintaining logs of hourly data for key process variables, alarm status, and power
and water consumption for a rolling three (3) Year period, at minimum.
Electric meters shall be installed which are capable of measuring, displaying and storing
and/or transmitting data on:
1. Hourly total DC Plant electricity consumption; and
2. Peak instantaneous DC Plant electricity demand occurring on a daily, monthly and
annual basis.
Meters shall be installed which shall be capable of measuring, displaying and storing and/or
transmitting data on:
1. Hourly total DC Plant Cooling Energy production; and
2. Hourly peak instantaneous DC Plant Cooling Load.
DC Plant Meters shall comply with Meter accuracy requirements specified in the DC
Metering Code.
Flow meters shall be installed which shall be capable of measuring, displaying and storing
and/or transmitting data on hourly flow of:
1. CHW Supply flow to the DC Network;
2. CHW Make-Up;
3. Cooling Tower Make-Up water;
4. Cooling Tower Blowdown;
5. RW consumption;
6. PW consumption;
7. Process flows in Polishing Plant, as appropriate; and
8. Seawater flows for Cooling Tower Make-Up water or direct cooling of chiller
condensers, as appropriate.
Flow meters shall comply with flow meter accuracy requirements specified in the DC
Metering Code.
The minimum requirements in this section apply to all New Distribution Pipelines and
extensions of Existing Distribution Pipelines, and apply to both DC Provider Facilities (DC
Networks) and Distribution Pipelines comprising part of DC Retailer Facilities.
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Distribution Pipelines shall be designed for a life expectancy of a minimum of forty (40)
Years.
Selection of piping material shall consider all requirements of this Code, with special
attention given to reliability requirements as well as Life-Cycle Costs. For Distribution
Pipelines installed within public carriageways, pre-insulated steel piping material shall be the
preferred piping material selection.
Pipe sizing shall be based on Life-Cycle Cost analysis that considers Distribution Pipeline
capital cost and cost of pumping energy. Piping pressure drop shall not exceed 0.3 kPa/m.
Hydraulic analysis shall be performed to ensure that required minimum differential pressure
is available under all operational conditions for connections to DC-Ready Buildings.
Surge (water hammer) analysis shall be performed if pipe fluid flow velocities are over 2.5
m/sec or if the DC Network is an open system (e.g. with CHW TES tank that is open to
atmosphere), or at the DC System designer’s discretion to ensure safe operation of the DC
System.
Distribution Pipeline design shall incorporate, at strategic locations, sectioning valves
(isolation valves) to facilitate repair while minimising Interruption of Services.
Automatic control or isolation valves shall not be fast-closing valves, or fail closed, unless
specific provisions are put in place to mitigate water hammer under these conditions.
Pre-insulated steel piping installed within public carriageways shall include an integral
sensor wire leak detection system to allow insulation jacket breaches to be identified and
repaired before steel carrier pipe is compromised.
DC Network designers shall consider specifying insulation joint systems that are air testable,
to ensure that risk of ground water ingress is minimised.
Direct-buried, pre-insulated, weld-end ball valves shall be considered for use in place of
traditional flanged valves within valve chambers to reduce Life-Cycle Costs and eliminate
potential CHW leakage points at flanges.
5.8.5 Insulation
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DC Networks shall be designed with an annual heat gain less than 4% of annual Cooling
Energy for the DC System at full projected build-out of the DC System. The optimal level of
insulation shall be determined through Life-Cycle Cost analysis that considers capital cost
against cost of loss of Cooling Energy over the lifespan of the DC Network.
Piping insulation for buried Distribution Pipelines shall be factory-applied; field application of
piping insulation to buried Distribution Pipelines shall not be allowed, except at piping joints
and in cases of pre-insulated piping repair.
Distribution Pipeline installation shall comply with utility corridor design requirements of the
latest edition of the Abu Dhabi Utility Corridor Design Manual issued by UPC (DPM) as
agreed with the QCC, unless an exemption has been granted by UPC (DPM).
Minimum depth of burial for underground Distribution Pipelines shall be in accordance with
local regulations and in accordance with the minimum pipe manufacturer’s recommendations
to maintain pipeline integrity under required traffic load conditions.
In order to ensure DC System reliability and allow for potential repairs, no other utilities shall
be placed above or below Distribution Pipelines in the same trench.
Provisions to allow for venting and draining of sections shall be included in DC Networks.
Detectable warning tape shall be installed over top of both CHW Supply and CHW Return
Distribution Pipelines.
Distribution Pipelines shall be thoroughly cleaned via flushing or mechanical cleaning and
inspected before they are put into service.
All underground Distribution Pipelines shall be tested to ensure fitness for service. Minimum
requirements relative to Distribution Pipeline testing shall include hydrostatic pressure
testing of Distribution Pipelines prior to commissioning and in accordance with requirements
of the latest edition of ANSI/ASME B31.1 Power Piping code.
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5.9.2 System Documentation and Commissioning Results
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6. District Cooling Connection and District
Cooling-Ready Buildings Code
6.1 Introduction
The District Cooling Connection and District Cooling-Ready Buildings Code specifies the
minimum design criteria for connections to DC Systems and minimum technical, design and
operational criteria which must be complied with by any Customer using DC Services.
6.2 Objectives
The objectives of this Code are to ensure sound design and operation of DC Service
connections and optimal performance by Building Systems in receiving DC Service.
6.3 Scope
This Code applies to DC Providers, DC Retailers and Customers as described below. The
requirements of this Code apply to all New and Refurbished Buildings receiving DC Service,
unless otherwise noted.
6.4 Connection
Where the DC Provider and DC Retailer are separate entities, an indirect connection
between the DC Provider and DC Retailer shall be used.
For DC Systems where the DC Provider and DC Retailer are the same Entity, or for sub-
networks within a larger DC System (separated from the main DC System by a HEX), a
Direct Connection may be used for service to New Buildings if Building Systems in such
Buildings have an appropriate pressure rating.
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Appendix E describes and schematically illustrates connections and Points of Supply and
Points of Return under a range of possible relationships between DC Providers, DC
Retailers and Customers.
For Indirect Connections, plate and frame HEX shall be certified in accordance with the
AHRI Liquid-to-Liquid Heat Exchanger Certification Program, provided that the capacity of
the HEX is encompassed by the latest edition of this certification program at the time of
procurement.
Two-way modulating flow control valves or PICVs (Pressure Independent Control Valves)
are mandatory for DC Side ETS Equipment.
In order to ensure comfort conditions for all Buildings connected to the DC System, DC Side
flow control valves shall have the ability to restrict the flow down to the maximum contracted
CHW flow.
Large direct bypasses used for flushing, or other similar start-up purpose, must be removed
once the ETS Equipment is in operation.
Direct bypass lines shall be avoided, but if a bypass is required it shall include redundant
isolation valves to mitigate the possibility of unintended bypass flow.
If a Temperature Differential Event occurs, the DC Provider shall have the right to convene a
meeting with the Customer and the DC Retailer (if the DC Retailer is a separate entity) to
assess the causes of the Temperature Differential Event and potential options for avoiding
recurrence of such events. This meeting shall take place no more than 30 days after
notification of the Customer and, as appropriate, DC Retailer, by the DC Provider of the
Temperature Differential Event. Following this meeting the Customer shall have sixty (60)
days to submit to the DC Provider a plan for modification of Building Systems equipment and
operations to bring Delta T performance into compliance with contractual requirements, and
the DC Provider shall have sixty (60) days to submit to the Customer a plan for evaluation of
the DC Provider Facilities associated with the Customer’s ETS to confirm fitness for duty
conditions.
6.5.1 General
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The ETS Equipment room shall be located on the first basement or ground level of a
Building.
The ETS Equipment room and areas containing Meters shall be designed and equipped for
protection against unauthorised access.
Building Systems shall be hydronic, and all CHW piping and equipment shall be designed for
supply and return temperatures as specified by the DC Provider or DC Retailer.
All flow control valves in new Building Systems shall be two-way modulating flow control
valves; three-way flow control valves shall not be used.
In a Refurbished Building, three-way (diverting) flow control valves must be replaced with
new two-way modulating flow control valves.
Two-way modulating flow control valves shall be closed when the Air Conditioning unit is not
required for cooling (interlock).
Building System CHW pumps shall be variable speed and shall be controlled to maintain the
minimum required differential pressure at the most hydraulically remote Air Conditioning unit.
In addition to requirements in Sections 6.5.1 and 6.5.2, for a Direct Connected Building the
following minimum requirements shall be fulfilled:
1. Space shall be available for the Meter, flow control valve and booster pump (if
applicable) as per DC Provider or DC Retailer requirements;
2. Building System CHW piping and equipment must be compatible with the DC
Network CHW chemical treatment program;
3. Building System CHW piping and equipment must be able to withstand the maximum
working pressure in the DC Network; and
4. Building System CHW piping shall be insulated and provided with a water-vapour-
barrier to avoid water condensation at DC Network temperatures.
In addition to requirements in Sections 6.5.1 and 6.5.2, for an Indirect Connected Building
the following minimum requirements shall be fulfilled:
1. ETS Equipment room shall have sufficient floor space, ceiling height and
ingress/egress for all required ETS Equipment. Minimum ceiling height shall be 4
meters, or in accordance with DC Provider or DC Retailer requirements;
2. Building System CHW quality must be compatible with installed Heat Exchanger(s)
and shall include a CHW treatment system to monitor and control necessary
chemicals such as rust inhibitors and biocides required for operation; and
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3. Customer shall be responsible for filling the Building System CHW along with
providing break tanks of suitable capacities (if applicable) and with pressurisation
units.
6.5.5 Commissioning
A systems manual, documenting the information required to allow future operations staff to
understand and optimally operate the commissioned services, must be developed and
provided to the building owner or facilities operator following commissioning. The systems
manual should include, at a minimum:
1. Comprehensive listing of all Building System and ETS equipment;
2. Process flow diagram of Building System and ETS equipment;
3. Piping & Instrumentation Diagram (P&ID);
4. Description of the control sequence;
5. Full as-built drawings of the ETS; and
6. Specifications for control valves, HEX and Meter components.
Customer shall provide access by Licensed Entities (DC Retailers and DC Providers) to
Meters operated and maintained by the Licensed Entity.
An Operation Diagram shall be prepared for each ETS using graphical symbols as agreed
between the parties. The Operation Diagram shall include all equipment and facilities in the
ETS, providing a diagrammatic but accurate record of pipes, valves, pumps, heat
exchangers, meters and other equipment, as well as an indication of the ownership of each
item of equipment.
Each Entity (DC Provider, DC Retailer and Customer) shall be responsible for operation and
maintenance of equipment and facilities that Entity owns, unless a contractual agreement
has been implemented for an alternative arrangement of responsibilities.
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In order to inform operational staff of all parties of agreed responsibilities and applicable
Safety Rules, a Site Responsibility Schedule for the operational phase shall be produced by
the DC Provider with input from the DC Retailer or Customer.
Site Responsibility Schedules shall incorporate the Operation Diagram and shall include the
following additional information:
1. Name, mailing address and telephone number of the Responsible Manager for each
party;
2. Applicable Safety Rules; and
3. Responsibility for operation and maintenance for each item of equipment.
Every page of each Site Responsibility Schedule shall bear the date of issue and the issue
number.
The Site Responsibility Schedule shall be signed by the Responsible Manager for each
party.
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7. District Cooling Operating Code
7.1 Introduction
The District Cooling Operating Code is concerned with forecasting short and medium-term
Cooling Load for routine operation and outage planning, water treatment and environmental
compliance, operational liaison, and contingency planning and procedures.
7.2 Objective
7.3 Scope
In preparing Cooling Load forecasts, DC Providers shall take account of the following
factors:
1. Forecast Cooling Load information received from DC Retailers and Customers;
2. Historic trends and Cooling Load patterns over seasonal and weekly periods
(including the effects of holidays); and
3. Projected growth in Cooling Load from existing Customers.
Load forecasts should indicate, in tabular form, for each month in the forecast period the
following projections for DC System Cooling Load:
Minimum weekday;
Minimum weekend/holiday;
Maximum weekday;
Maximum weekend/holiday;
Average weekday; and
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Average weekend/holiday.
The DC Provider shall give DC Retailers and Customers at least 30 days notice of planned
outages of any portion of the DC System which would affect service to that DC Retailer or
Customer.
The DC Provider shall give DC Retailers and Customers notice, as soon as practicable, of
unplanned or forced outages of any portion of the DC System which would affect service to
that DC Retailer or Customer.
DC Providers shall create and file with the Regulator a plan to maintain Cooling Tower systems
and equipment to comply with Section 7.2 of ANSI/ASHRAE Standard 188-2015,
Legionellosis: Risk Management for Building Water Systems.”
The DC Provider shall engage an independent party for inspection and verification of proper
execution of the DC Provider’s water treatment equipment and program on a minimum
quarterly basis.
Quarterly water quality reports shall be prepared and conveyed to the Regulator and other
relevant authorities to ensure compliance with environmental and health requirements.
Minimum water parameters to be recorded, in addition to other parameters required by
jurisdictional authorities, are indicated in Table 3.
Wastewater discharge quantities and water quality must meet all applicable laws, regulations
and permit conditions, including but not limited to:
Trade Effluent Control Regulations 2010, June 2010;
Recycled Water and Biosolids Regulations 2018, January 2018;
Federal Law No. (24) of 1999 for the Protection and Development of the Environment;
and
EAD Proposed Ambient Marine Water and Sediment Quality Limits, Revision number:
00, Sept. 2015
DC Providers shall permit any person authorised by the Regulator or other jurisdictional
agency access to any facilities comprising the DC System to inspect at any time for the
purpose of verifying compliance with health, safety and environmental regulations.
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Table 3: Quarterly Water Quality Reports
Cooling Circulating
Chilled Wastewater
Unit Tower Condenser
Water Discharge
Make-up Water
pH pH √ √ √ √
Conductivity µS/cm √ √ √ √
Total coliform MPN/100 ml √ √ √
Total hardness mg/l √ √
Chloride mg/l √ √ √
Total alkalinity mg/l √
Iron mg/l √ √ √
Total Suspended Solids mg/l √ √
Total Dissolved Solids mg/l √ √ √
Free Residual Chlorine mg/l √
Corrosion inhibitor level mg/l √ √
Legionella Colony
Heterotrophic Aerobic Bacteria Forming Units √
(CFU)
Biological Oxygen Demand (1) mg/l √
Chemical Oxygen Demand (1) mg/l √
Temperature degrees C √
Other as required by discharge
permitting authority √
This Section sets out the requirements for the exchange of information relating to routine
operation and/or unplanned events which might occur, or which have occurred, and which
could affect continuity of DC Service.
In case of an event in the facilities operated by a given Entity (DC Provider, DC Retailer or
Customer) which could affect other entities, the given Entity will notify the parties whose
systems may be affected. The notification must contain sufficient detail to enable the
recipient to assess the implications and risks. It should also contain the following specific
information:
1. Name and contact details for the individual making the notification;
2. The nature of the operation/event;
3. The extent of any anticipated effects of the operation/event; and
4. The timing of the operation/event.
The notification shall be given as far in advance as practicable and in writing if there is
sufficient time to do so. If notification is given orally, it shall be recorded by the recipient and
confirmed by the sender in writing at the earliest opportunity.
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The following are examples of effects where notification will be required:
1. Where plant is being operated under conditions which presents a hazard to
personnel;
2. Where an alarm or other indication of abnormal operating conditions has been
activated;
3. Breakdowns, faults or temporary changes in performance of plant;
4. Breakdowns of or faults to control or communication equipment or instrumentation;
5. Damage to pipelines; or
6. A Chilled Water leak.
The DC Provider is responsible for coordinating action in the event of a failure which results
in, or may result in, serious, widespread loss or disruption of DC Services.
Where parts of the system are isolated while emergency work is carried out, the DC Provider
shall ensure that parts of the system isolated under these circumstances are minimised and
that maximum integration is achieved with the minimum possible delay.
DC Retailers and Customers shall abide by instructions issued by the DC Provider in the
event of a failure which results in, or may result in, serious, widespread loss or disruption of
DC Services.
The DC Provider shall advise the affected DC Retailers and Customers when normal
operation has been resumed.
The DC Provider shall initiate and co-ordinate system studies and investigations to enable
emergency plans to be prepared and updated as development of the system takes place.
This plan shall be made available to all DC Retailers and Customers.
A Contingency Plan covering all plausible events in general terms will be developed and
maintained by the DC Provider, in consultation with DC Retailers and Customers connected
to the DC System. The procedure to be used in any particular event, however, will be
determined by the DC Provider at the time.
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1. Summary Sheet – General information on the contingency plan;
2. Decision Flow Chart – This should identify the process by which actions are selected
for use depending on the failure scenario;
3. A complete set of Record Drawings for all pipe work and fixed installations;
4. Action Plan – Step by step summary of actions to be taken to resolve issues and
reinstate supply;
5. Procedures – Specific details of activities identified in the action plan;
6. Contact Details – details for all personnel who should be contacted whilst
implementing the Contingency Plan; and
7. The date the plan was originally produced, the date it was revised and the version
number.
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8. Appendix A -- Key Performance Indicators
8.1 Introduction
8.2 Objectives
The Key Performance Indicators (KPIs) are established to ensure minimum levels of
performance relative to:
1. Reliability and service quality for consumers;
2. Efficient use of energy;
3. Sound water management; and
4. Health, safety and environmental protection and compliance.
8.3 Scope
DC Providers and DC Retailers are required to meet minimum KPI performance levels as
provided herein.
Each DC Provider must monitor its own performance levels for key activities against all KPIs
and must provide reporting to the Regulator in a DC Provider Annual Information Submission
in the form provided in Appendix B.
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Table 4: Overview of Key Performance Indicators
Reliability
DCP & DCR DC Service Reliability New DC Systems 1
Energy Efficiency
New DC Plants Using Potable Water 2.1 - 2.3
New DC Plants Using Recycled Water 3.1 - 3.3
DCP Electricity Consumption
New DC Plants Using Seawater 4.1 - 4.6
Temporary Plants 5.1 - 5.2
Water Management
Water Consumption for Condenser
New DC Plants 6
Cooling
Water Consumption for Chilled Water
DCP New DC Plants 7
Loop Make-up
Water Quality of Circulating Water in
New DC Plants 8
Cooling Tower
Energy Metering
DCP & DCR Periodic Inspection and Testing Intervals New Meters 9.1 - 9.4
Notes
DCP means DC Provider.
DCR means DC Retailer.
Each DC Retailer must monitor its own performance levels for key activities against KPIs 1,
9.1-9.4, 10, and 11.1-11.4, and must provide reporting to the Regulator and to the relevant
DC Provider(s) in a DC Retailer Annual Information Submission in the form provided in
Appendix C.
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2. The nature and extent of any failures to meet minimum KPI performance levels
during the reporting period;
3. Explanation of the causes of each failure, if any;
4. Planned corrective actions to prevent recurrence of each failure; and
5. Other information that has been reasonably requested by the Regulator in advance
of Annual Information Submission.
Within 60 days of submitting the Annual Information Submission, DC Providers shall provide
to Estidama:
1. Data on the Seasonal COP of the DC System; and
2. The following information on each Customer receiving DC Service--
GFA by Building Type,
Peak DC Load, and
Annual Cooling Energy.
Within 60 days of submitting the Annual Information Submission, DC Providers shall provide
to each DC Retailer and Customer data on the Seasonal COP of the DC System.
8.5.6 Non-Compliance
Compliance with the KPIs does not absolve the DC Provider or DC Retailer from compliance
with all laws, standards, regulations, and codes applicable to their systems and business
activities.
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8.6 Reliability
DC Providers must operate their DC Provider Facilities, and DC Retailers must operate their
DC Retailer Facilities, to minimise Interruption of Service.
A minimum of one week of notification shall be given to Customers, in writing, providing the
date of any Planned Interruption of Service and the expected duration of the Interruption of
Service.
Planned Interruption of Services shall be scheduled during low-load seasons and outside of
Normal Usage Hours whenever possible.
Table 5 provides the minimum required performance level with respect to DC Provider
Service reliability and DC Retailer Service reliability, with the KPI calculated for DC Providers
and DC Retailers as follows:
For DC Providers, the KPI for the Reporting Period2 is calculated as follows:
KPI = SHP
THP - FMP
In which --
For DC Retailers, the KPI for the Reporting Period is calculated as follows:
KPI = SHR
THR - FMR
In which --
2 Reporting Period is the calendar Year for Annual Information Returns or the calendar quarter for follow-up
reporting in case of non-compliance as discussed in Section 8.5.6.
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SHR = Number of hours during which DC Retailer Services
were available to meet the Cooling Load requirements of all
Customers
THR = Total number of hours during the Reporting Period.
FMR = Number of hours during the Reporting Period during
which service to any Customer by DC Retailer was interrupted
due to a Force Majeure Event or due to actions of a Customer,
DC Provider or other Entity.
KPI Level
KPI # (% of
hours)
1 99.5%
The following KPIs address requirements for minimum annual average energy efficiency. The
KPI is enforced based on maximum kWh/kWhc. However, this requirement can also be stated
as a minimum Seasonal COP, which is the inverse of kWh/kWhc.
KPIs 2.1 – 2.3 (Table 6) shall be in effect for New Plants using Potable Water for Cooling
Tower Make-Up.
KPIs 3.1 – 3.3 (Table 7) shall be in effect for New Plants using Recycled Water for condensing
cooling.
KPIs 4.1 – 4.6 (Table 8) shall be in effect for New Plants using seawater for condensing
cooling.
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Table 6: KPI 2 -- Electricity Consumption in New Plants Using Potable Water
KPI Level
Maximum Minimum
KPI # TES
kWh/kWhc COP
2.1 CHW 0.25 3.99
2.2 None 0.26 3.85
2.3 Ice 0.34 2.96
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Table 7: KPI 3 -- Electricity Consumption in New Plants Using Recycled Water
KPI Level
Maximum Minimum
KPI # TES
kWh/kWhc COP
3.1 CHW 0.26 3.90
3.2 None 0.27 3.77
3.3 Ice 0.34 2.91
KPI Level
Condenser Cooling Maximum Minimum
KPI # TES
Type kWh/kWhc COP
4.1 Cooling Towers CHW 0.26 3.81
4.2 Cooling Towers None 0.27 3.67
4.3 Cooling Towers Ice 0.35 2.82
4.4 Direct (once-through) CHW 0.27 3.74
4.5 Direct (once-through) None 0.28 3.60
4.6 Direct (once-through) Ice 0.36 2.82
KPI Level
Condenser Cooling Maximum Minimum
KPI # TES
Type kWh/kWhc COP
5.1 Water cooled None 0.36 2.75
5.2 Air cooled None 0.45 2.20
KPIs 2.1 – 2.3, 3.1 – 3.3, and 4.1 – 4.6 shall be in effect after a period of one (1) Year (or
more, at the Regulator’s discretion) after initiation of Commercial Operation.
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8.8 Water Management
KPI 6 (Table 10) provides the required performance level for consumptive use of water for
DC Plants using Potable Water for Cooling Tower Make-Up.3
In which:
Table 10: KPI 6 -- Water Consumption for Condenser Cooling Using Potable
Water for Cooling Tower Make-Up
KPI 7 (Table 11) sets the minimum performance level for all New Plants with respect to
Chilled Water Make-Up consumption.
3Note: KPIs for use of RW are not provided because current levels of TDS from most sources in RW in Abu
Dhabi municipality combined with current regulatory discharge limits preclude legal use of RW for DC Systems in
Abu Dhabi.
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In which CHW Make-Up Consumption excludes CHW losses due to Planned
Interruption of Services (such as connection of new Buildings) or Force Majeure
Events
KPI 8 (Table 12) sets the required minimum performance level for the quality of water
circulating in Cooling Towers. This requirement is in addition to other requirements that may
be set by permitting authorities.
8.9 Metering
KPIs 9.1 – 9.4 (Table 13) establish performance levels for the maximum intervals for
Metering Equipment Periodic Inspection and Testing compliant with the provisions of the
District Cooling Metering Code.
Compliance with KPIs 9.1 – 9.4 is calculated as the interval a component of Metering
Equipment (free from known defects) is permitted to be in service between Periodic
Inspection and Testing.
1
Qmax is the maximum permitted CHW flow, according to the manufacturer,
where the flow meter is able to work continuously without exceeding the maximum
pressure drop.
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KPI 10 (Table 14) establishes performance levels for the maximum percentage of Meter
components failing to achieve the accuracy requirements of the District Cooling Metering
Code during Periodic Inspection and Testing.
DC Providers and DC Retailers shall certify compliance with KPIs 11.1 – 11.4 in the DC
Provider Annual Information Returns or the DC Retailer Annual Information Submission, as
appropriate, per Appendix B or Appendix C, as appropriate.
KPIs 11.1 -- 11.4 (Table 15) set the required minimum performance levels for customer
complaints and dispute resolution.
Compliance with the KPIs in this Section are calculated by the affirmative reporting of
compliances in the applicable Annual Information Submission.
11.1 Hours per year the Customer Help Desk is manned 8,760 hours/year
11.2 Maintenance of Customer complaint log 100%
11.3 Reporting on follow-up on customer complaints 100%
11.4 Resolution of customer complaints 100%
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9. Appendix B – DC Provider Annual
Information Submission
The following Information shall be submitted to the Regulator by the Licensed Entities by
April 30 of each Year covering performance for the prior calendar Year. Data shall be
provided in each area indicated in grey. Supporting data shall be attached.
Input Value
Company Name
Information Return Date
Respondent Name
Respondent Position
Respondent Email
Respondent Phone Number
Information on and Copy of Corporate Insurance
System Reliability
Minimum KPI Level
Performance Level
KPI # DC Plant Type Permitted (% of
Achieved
hours)
1 All 99.5%
Performance Requirement Met?
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Electricity Consumption
Maximum
DC Plant Type as Performance
Condenser Cooling KPI Level
KPI # Water Source TES % of Annual CHW Level Achieved
Type Permitted
Production by Plant Type
(kWh/kWhc)
2.1 Potable Water Cooling Towers CHW 0.25
2.2 Potable Water Cooling Towers None 0.26
2.3 Potable Water Cooling Towers Ice 0.34
3.1 Recycled Water Cooling Towers CHW 0.26
3.2 Recycled Water Cooling Towers None 0.27
3.3 Recycled Water Cooling Towers Ice 0.34
4.1 Seawater Cooling Towers CHW 0.26
4.2 Seawater Cooling Towers None 0.27
4.3 Seawater Cooling Towers Ice 0.35
4.4 Seawater Direct (once-through) CHW 0.27
4.5 Seawater Direct (once-through) None 0.28
4.6 Seawater Direct (once-through) Ice 0.36
5.1 Potable Water Water cooled None 0.36
5.2 N/A Air cooled None 0.45
Weighted Average kWh/kWhc
Performance Requirement Met?
Weighted Average Seasonal COP (inverse of kWh/kWhc)
Maximum KPI
Condenser Cooling Performance
KPI # Water Source Level Permitted
Type Level Achieved
(litres/kWhc)
7 2.0%
Performance Requirement Met?
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Maximum KPI
Performance Level
KPI # Equipment Level Permitted
Achieved
(years)
9.1 Flow meter maximum service interval (Q max1 > 3 m 3/hr) 5
9.2 Flow meter maximum service interval (Q max1 ≤ 3 m 3/hr) 10
9.3 Temperature sensor maximum service interval 10
9.4 Energy calculator (Btu meter) maximum service interval 10
Performance Requirements Met?
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9.3 DC Provider Additional Data for Each DC System
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9.5 Maintenance Logs (attachments)
2. Preventive maintenance activities planned but not completed during the Reporting
Period.
1. Statement of Compliance with occupational health and safety laws and regulations.
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10. Appendix C – DC Retailer Annual
Information Submission
The following Information shall be submitted to the Regulator and to the relevant DC
Providers by the Licensed Entities by March 31 of each Year covering performance for the
prior calendar Year. Data shall be provided in each area indicated in grey. Supporting data
shall be attached.
Input Value
Company Name
Information Return Date
Respondent Name
Respondent Position
Respondent Email
Respondent Phone Number
Information on and Copy of Corporate Insurance
System Reliability
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Maximum KPI
Performance Level
KPI # Equipment Level Permitted
Achieved
(years)
9.1 Flow meter maximum service interval (Q max1 > 3 m 3/hr) 5
9.2 Flow meter maximum service interval (Q max1 ≤ 3 m 3/hr) 10
9.3 Temperature sensor maximum service interval 10
9.4 Energy calculator (Btu meter) maximum service interval 10
Performance Requirements Met?
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2. Preventive maintenance activities planned but not completed during the Reporting
Period.
1. Statement of Compliance with occupational health and safety laws and regulations.
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11. Appendix D – Key Health, Safety and
Environmental Documents
The following OSHAD Codes of Practices are considered the key OSHAD Codes of Practice
relevant to DC Systems. This list is not comprehensive, and other Codes of Practice may
apply.
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Operation Environmental Management Plan, EAD-EQ-PCE-TG-06
Decommissioning Environmental Management Plan, EAD-EQ-PCE-TG-07
Leak Detection and Repair Plan, EAD-EQ-PCE-TG-19
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12. Appendix E – District Cooling Connections
and Metering Points
The Energy Transfer Station (ETS) serves as the point of transfer of Cooling Energy from one
Entity to another. The transfer may occur between:
The DC Provider and DC Retailer;
The DC Provider and Customer (if the DC Provider also is the DC Retailer); or
The DC Retailer and Customer.
There are two main types of ETS connections through which Cooling Energy is transferred:
Indirect Connection, in which Cooling Energy is transferred from one system to another
through a heat exchanger (HEX); or
Direct Connection, in which Cooling Energy is transferred in CHW conveyed from one
system to another without use of a HEX.
The ETS incorporates the physical boundary for ownership and responsibility for equipment.
Generally, at the ETS the Meter is composed of a flow meter, paired temperature sensors and
an integrator for calculating cooling energy consumption and demand for billing.
Table 17 provides definition of the Point of Delivery and Point of Return under a range of
circumstances.
Figure 1 illustrates the delineation of responsibility for facilities and the Points of Delivery and
Points of Return when the DC Provider is same entity as the DC Retailer. Figure 2 illustrates
the delineation of responsibility for facilities and the Points of Delivery and Points of Return
when the DC Provider and the DC Retailer are different Entities. Existing Meter installations
may differ from the arrangement depicted in the Figures.
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Table 16: Overview of Potential Relationships Between DC Provider, DC
Retailer and Customers
Connections Between
Who is the Provider & Retailer &
Scenario
Retailer? Retailer Customer
1.a. Provider Same Entity Indirect
1.b. Provider Same Entity Direct
2.a. Separate Retailer Indirect Indirect
2.b. Separate Retailer Direct Indirect
2.c. Separate Retailer Indirect Direct
2.d. Separate Retailer Direct Direct
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Table 17: Definitions of Point of Delivery and Point of Return
Points of Delivery and Return for Service to DC Retailer Points of Delivery and Return for Service to Customer
Point of Delivery to Retailer Point of Return to Retailer Point of Delivery to Customer Point of Return to Customer
Scenario
(RPOD) is defined as: (RPOR) is defined as: (CPOD) is defined as: (CPOR) is defined as:
Supply pipe flange on the Building Return pipe flange on the Building
1.a. (Not applicable) (Not applicable)
DC Provider is Side of the Heat Exchanger Side of the Heat Exchanger
the same as
the DC Point at which supply pipe flange Point at which return pipe flange
Retailer forming part of the DC Provider’s forming part of the DC Provider’s
1.b. (Not applicable) (Not applicable)
Facilities connects with the Building Facilities connects with the Building
System System
Supply pipe flange on the DC Return pipe flange on the DC
Retailer Side of the Heat Retailer Side of the Heat
2.a.
Exchanger(s) forming part of the DC Exchanger(s) forming part of the DC
Provider's Facilities Provider's Facilities Supply pipe flange on the Building Return pipe flange on the Building
Side of the heat exchanger(s) Side of the heat exchanger(s)
Point at which supply pipe flange Point at which return pipe flange connected to the Building System connected to the Building System
forming part of the DC Provider's forming part of the DC Provider's
DC Provider 2.b.
Facilities connects with the DC Facilities connects with the DC
and DC Retailer Facilities Retailer Facilities
Retailer are
separate Supply pipe flange on the DC Return pipe flange on the DC
entities Retailer Side of the Heat Retailer Side of the Heat
2.c.
Exchanger(s) forming part of the DC Exchanger(s) forming part of the DC The point at which the supply pipe The point at which the return pipe
Provider's Facilities Provider's Facilities flange forming part of the DC flange forming part of the DC
Point at which supply pipe flange Point at which return pipe flange Retailer Facilities connects with the Retailer Facilities connects with the
forming part of the DC Provider's forming part of the DC Provider's Building System Building System
2.d.
Facilities connects with the DC Facilities connects with the DC
Retailer Facilities Retailer Facilities
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Figure 1: Points of Delivery and Return When DC Provider is DC Retailer
S CP0D S
Ṭ
Ṭ
HX BS
1.a.
R M CPOR R
Ṭ
S CPOD
BS
1.b.
R CPOR
M
Ṭ
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Figure 2: Points of Delivery and Return When DC Provider and DC Retailer Are
Separate Entities
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