Quick Installation Guide

UC350

Thanks for Choosing Dinstar’s VoIP Gateway!

Please read this guide carefully before installing the gateway. If you need any
technical support, please contact us .
Tel: +86 755 61919966
Email: [email protected]
Website: www.dinstar.com
1 Model and Interfaces
Interface User board slots
MCU Board
Model (optional）

UC350 2*100/1000M, Base-T, RJ45 FXS Board:

1* USB 2.0 2* RJ45 with 8 FXS
1* Console port FXO Board:
2* RJ45 with 8 FXO
E1/T1 Board:
4* E1/T1 Ports

2 Description of Indicators

Indicators Definition Status Description

ON The device is switched on

PWR Power Indicator
The power is switched off or there
OFF is no power supply
Blinking slowly The device is running properly
RUN Running Indicator Blinking fastly The device is initializing

ON/OFF The device goes wrong

Line status ON FXS/FXO Port busy

FXS/FXO
Indicator OFF FXS/FXO port idle

Blinking fastly The gateway is properly connected

Network to network
Link Indicator The gateway is not connected to network
OFF
or network connection is improper
GE
Network Speed ON Work at 1000Mbps
Indicator OFF Network speed lower than 1000Mbps

RST / / The button is used to restart device

Note: The above table does not contain all the indicator information. For more
information, please refer to the user manual or contact technical support.
 3 Indicators and Ports

UC350

M M F F D D
C C X X T T
U U O O U PORT 0 PORT 1 PORT 2 PORT 3 U
MCU 1 SLOT2 SLOT3
M M F F F F
MCU 0 SLOT0 SLOT1
C C X X X X
U U O O S S

Main Control Board

M M User Board Slot

C C Expandable E1 / FXS / FXO ports
U U

Power Indicator Console Ports

Running Indicator USB LAN Ports Reset Ports

Welcome!
OK

/ /

Next
OK
Ground Point Power Switch Power Jack Power Switch Power Jack Display Screen Previous

4 Attentions before Installing

To guarantee device works normally and to lengthen the service life of the
device, the humidity of the equipment room where device is installed in
temperature should be 0 ℃~ 45 ℃;

Power supply of device should be 100 ~ 240V AC, and its socket is a three-
pin socket which should be grounded well;

To reduce the interference with telephone calls, it's highly recommended

that telephone lines connected to the gateway should be placed away from
power cables;
 5 Installation Instruction
Network connection

Connect gateway with network via a switch

M M F F D D
C C X X T T
U U O O U PORT 0 PORT 1 PORT 2 PORT 3 U
MCU 1 SLOT2 SLOT3
M M F F F F
MCU 0 SLOT0 SLOT1
C C X X X X
U U O O S S

192.168.12.1 192.168.11.1
Network Cable Network Cable

Router/Switch Switch

192.168.11.XXX

IP Network PC

Connect the power cord to power jack

Connect gateway with power input and ground point

Welcome!
OK

/ /

Grounding Cable

Ground Point 100-240V AC

6 Login Web GUI
Open the GUI in browser through IP HTTPS: XX.XX.XX.XX .The GE0 default is
192.168.12.1 and GE1 default is 192.168.11.1.
The username is admin and password is admin@123#.

7 Check Network Status

Check GE0 and GE1 network status on the "Status → Overview" page.
8 Modify Network Configuration
Log into the device and click "Network → Settings" at the top menu bar to configure
IP addresses of GE0 and GE1 ports.
Click “Save” and "reset" to make the settings take effect.
9 Create SIP Extensions
Click "Extension→ SIP" to create the SIP extension: add/delete/disable/enable, etc.
UC350 supports batch add or import account files.
Note: when add the extension, the profile should choose the corresponding one.

After setting, you need to click "apply" to make the settings take effect.
If the status of a newly added SIP account is "registered", it means that the device
accepts the registration of the extension.
If the status of the SIP account is "unregistered", it means that the device rejects
to register the extension.
The registration status of SIP extension and SIP trunk can be checked on the
"Status → SIP" page.
10 Add Trunk
SIP trunk

SIP trunks are used to connect other SIP terminals or service providers. When add
a SIP trunk, you should choose corresponding SIP profile based on your current
network. The SIP trunk supports UDP/TCP/TLS.

Also, SIP trunk status can be checked under Status → SIP page.
 FXO

You can also create Trunk/FXO. It is an alternative to support calls through or from
PSTN.
 E1/T1

You can set up ISDN PRI/SS7/R2 connections via digital E1/T1 ports. Please be
sure the E1/T1 physical connection is well connected, and PRI status is up and
active before configuring the call routing.
11 Configure Outbound / Inbound Rule
On the "Call Control → Route" interface, you can configure routes for incoming calls
and outgoing calls.

The UC350 supports max 300 routes, the rule with a lower index has a higher
priority.
The key configuration of route is at “condition” part. Here, you can configure the
route based on the Caller/Called Number prefix and time.

12 Basic Operation
Dial *158# to query the IP address of GE0 port of the device;
Dial *114# to query the telephone number of a FXS port;
Dial *111# to restart the device;
Click "system->Reboot" menu to perform reboot.

Note: Dialing *158# to query the IP address of GE0 port of the device is only
available for FXO/FXS user boards.If your user board is E1/T1 boards, it has to
query the IP address from CONSOLE.
13 More Details
This document only provides instructions for quick installation and basic
configuration.
For detailed configuration and Parameter explanation, Please refer to User
Manual or ask for technical support.

14 Frequently Asked Questions

⑴ Does UC350 support dual network ports to access different networks for
interconnection and intercommunication to achieve business?
UC350 can support GE0/GE1 interconnection services at the same time, which
can make GE0 calls out of GE1. But the corresponding network port needs to be
selected in the extension or trunk. If the network port is selected incorrectly, it
will cause connection problems.
⑵ Does UC350 support video call and fax?
Yes , it supports video call (not conference call) such as VP2, H263, H264,
H261, and also supports fax (T.30 or T.38).
⑶ What method does the device support to store data?
The storage method can support USB flash disk or SD card.
⑷ How to expand the port when the port capacity is not sufficient?
If more additional FXS, FXO, and E1 ports are needed, you can connect to other
external VoIP gateways through SIP trunks.
⑸ Which wiring method is used for the equipment port?
The default FXO interface cable only supports the RJ45 interface, and the RJ11
port needs to be separated by a splitter. Refer to the user manual for specific
wiring methods.
⑹ How to factory reset the device?
You can factory reset the device via Web GUI.

IP Communication Solutions
Shenzhen Dinstar Co., Ltd.
Website: http://www.dinstar.com
Email:[email protected]