Requirements / DocumentationHP Advance Network Port Requirements

Ports List
The following Ports List is based on the solution modules being used in the environment. Note that some Ports are
for internal use only – unless the components are split over multiple servers, which is very rare, and consultation
should take place if this is the case. These are highlighted in ORANGE.

Ports List: HP Output Central and Required Components

Port Type Source Destination Description
161 UDP HP Output Central Printers SNMP Status query for printers
5501 TCP ServerX HP Output Central API Communication between ServerX & HP
Output Central and remote status feedback from
HP Output Central to HP Output Central
(Internal Port)
5600 TCP HP Output Central ServerX API Communication HP Output Central & ServerX
(Internal Port)
5601 TCP NetX ServerX Communication between services (Internal Port)
5703 TCP HP Output Central Innovate Audit Accounting data to Innovate Audit Service
5501 TCP ServerX HP Output Central API Communications with HP Output Central
(Internal Port)
5700 TCP WebConnect NetX Communication with NetX (Internal Port)
53 UDP HP Output Central DNS Domain Name Server lookup
631 TCP PDM HP Output Central Driver download and updates via PDM (AES 256
Encryption)

Ports List: Optional Products – XenApp

Port Type Source Destination Description
5601 TCP VPSA.EXE ServerX API request from VSPA.EXE (Virtual Desktop) to
ServerX (retrieve printer list)
80 TCP VSPA for XenApp WebConnect SOAP connection HTTP traffic over port 80
443 TCP VSPA for XenApp WebConnect SOAP connection HTTPS traffic over port 443

Ports List: Optional Products – Virtual Session Printer Agent (VSPA)

Port Type Source Destination Description
5601 TCP VPSA.EXE ServerX API request from VSPA.EXE (Virtual Desktop) to
ServerX (retrieve printer list)
80 TCP VSPA for XenApp WebConnect SOAP connection HTTP traffic over port 80
443 TCP VSPA for XenApp WebConnect SOAP connection HTTPS traffic over port 443

Ports List: Optional Products – Innovate Audit Reporting 2

Port Type Source Destination Description
5703 TCP HP Output Central Innovate Audit Accounting data to Innovate/Audit Service

Ports List: Optional Products – Direct Secure Release (DSR)

Port Type Source Destination Description
7501 TCP HP Output Central Workstation Job information from Output Central

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Ports List: Optional Products – AlertX

Port Type Source Destination Description
5555 TCP AlertX AlertX Listener Port
5556 TCP AlertX AlertX Last Man Standing Check

Ports List: Personal Print Manager

Port Type Source Destination Description
20407 TCP Print Spooler PPM (System) Policy or PersonalQ communication (Internal)
PPM (System) PPM (User) Communication between PPM System and User
20406 TCP
(Internal)

Ports List: Optional Products – HP Mobile Connector

Port Type Source Destination Description
5601 TCP MobileConnector LRS/ServerX Communication with ServerX
5500 TCP MobileConnector HP Output Central Job submission from Mobile Connector
5900 TCP WebConnect MobileConnector Communication with Mobile Connector
25 SMTP Mail Server MobileConnector Email forwarded from mail server

Ports List: Optional Products – HP AC Print

Note: See also separate Network Port Requirements document for each MFPsecure client used (HP, Lexmark,
Xerox, Ricoh, etc)
Port Type Source Destination Description
631 TCP HP AC Print HP Output Central IPP Job Information and release

Ports List: Optional Products – HP Devices

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection
443 TCP Printer HP AC Print Authentication, pull print requests.

Ports List: Optional Products – XT Agent

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection.
23 TCP HP AC Print Printer Device configuration.

Ports List: Optional Products – Lexmark

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection.

Ports List: Optional Products – Xerox

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection, configuration.

Ports List: Optional Products – Ricoh

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection.

Ports List: Optional Products – Canon

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection.

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Ports List: Optional Products – Konica Minolta

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP device detection.
51002 TCP Printer HP AC Print Authentication/Enrolment
51003 TCP Printer HP AC Print Pull Print Request
51004 TCP Printer HP AC Print Job Accounting Request
HP AC Print Printer TCP port for agent deployment and screen
50003 TCP
requests.

Ports List: Optional Products – Sharp

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP Device Detection

Ports List: Optional Products – Kyocera

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP Device Detection
8080 TCP HP AC Print Printer Workflow Configuration
8083 TCP HP AC Print Printer Verify workflow deployment (optional)

Ports List: Optional Products – Samsung

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP Device Detection

Ports List: Optional Products – Fuji-Xerox

Port Type Source Destination Description
161 UDP HP AC Print Printer SNMP Device Detection
50100 TCP HP AC Print Printer Configuration

Firewall Rules
The following is a Windows Firewall rule based on the module selections. If Windows FW is not in use you will need
to work with the customer on opening the Ports required.
Run this from a Command Prompt as Administrator or supply to the customer.

Server Firewall Rule(s)

Client Firewall Rule(s) – if applicable

Generally only required if using Direct Secure Release (DSR)

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Component Description
Basic description of the components in use. For more detail see the admin guides.

Description of HP Advance components

Component Optional Platforms Description
or supported
Required
Required Windows, Unix, Receives, processes and distributes output files.
HP Output Central Linux Each HP Output Central print server can register with one
or more ServerX servers.
Required Windows, Unix, Provides directory and security services for administrator
ServerX
Linux and user access to one or more HP Output Central servers.
Required Windows, Unix, Web Application Server.
NetX
Linux
Required Windows, Unix, Connector from the customers web server to the NetX
Webconnect
Linux server.
Optional HP Output Provision Output Central printers to users of XenDesktop
Central on and/or XenApp.
Windows, Unix,
Virtual Session
Linux
Printer Agent (VSPA)
XenDestop
and/or XenAPP
on Windows
Optional Windows Audit server – collects audit data from VPSX and PDM
HP Innovate Audit
instances.
HP Access Control Optional Windows Provides services for pull printing. Connects to HP AC Print
Print agents and Output Central systems.
Optional Windows Allows print submission to HP Output Central from email
HP Mobile Connector
and/or APP.
Optional Windows (or Allows definition of printer queues, drivers, options and
PDM (Printer Driver linux / mac with preferences using HP Printer Locator or Portal.
Manager) limited Generates audit data for windows print events.
function) PDM Advanced includes Policy Print function.
Optional Windows Enables Direct Secure Release (DSR - client based pull
PULLSVC (Pull print) function.
Service) Used to send files printers in Direct Print mode when
COMMTYPE=IPPS is used.
HP iOS or Android Optional iOS or Android Print submission APP for iOS and Android. Allows user
APP discovery of printers and print submission.

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Requirements / DocumentationHP Advance Network Port Requirements

Prerequisites
HP Output Central and optional products –
HP Advance
Module: Pre-requisites V1 R3.06
Doc Revision: 27 October 2021

Minimum Requirements for All Products

• Windows Server 2012 or newer • Must logon to the Windows server with an
account that has administrator access to the
local machine
• Dual-core 1.6 GHz recommended • HTTPS / SSL (TCP Port 443) is required for all
web service communication
• Minimum 4 GB RAM. 8-16 GB RAM
Recommended (See Sizing recommendations)

Additional Server Information

• Internet Access is recommended but not • SSL/TLS Protocols: It is recommended to have
required TLS 1.2 enabled for increased security
• FIPS Algorithm Policy: FIPS is supported if • HTTPS / SSL (TCP Port 443) is required for all
required. web service communication
• Windows Updates: It is recommended to have • Windows Firewall: For reliable connections
the latest Windows Updates between server and devices, it is recommended
to allow inbound packets from print devices.

Anti-Virus Exclusion
The following directories and sub-directories should be excluded from Anti-Virus scans due to the frequent
changes in the contents.
• C:\Program Files\LRS C:\Program Files (x86)\LRS
• C:\Program Files (x86)\Levi, Ray & Shoup, Inc
• C:\LRSROOT
• C:\AlertX-Cache (this folder is customisable)

This is the high-level exclusion list. For more details please see the White Paper on the HP Advance website

HP AC Print & Scan

Operating System Supported
Windows 2008 
Windows 2008 R2 ✓
Windows 2012 / 2016 / 2019 ✓
Linux 
Macintosh 
Unix 
Component Installed by Product Installer
.Net Framework 4.8 ✓
.Net Core 2.2.8 – Windows Server Hosting ✓
.Net Core Runtime 2.2.8 (x64) ✓
.Net Core Runtime 2.2.8 (x86) ✓

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Requirements / DocumentationHP Advance Network Port Requirements

SQL Server Native Client ✓

VC++ 2005 Redistributable ✓
VC++ 2008 Redistributable (x86) ✓
VC++ 2010 Redistributable (x64) ✓
VC++ 2010 Redistributable (x86) ✓
VC++ 2013 Redistributable (x64) ✓
VC++ 2013 Redistributable (x86) ✓
VC++ 2017 Redistributable (x64) ✓
VC++ 2017 Redistributable (x86) ✓
Microsoft Access database engine 2010 ✓
IIS 7.0 or Newer (All components required are installed) ✓
Permissions Required Level
Local System Local Admin Rights

HP Output Central / HP Direct Print (if Used)

Operating System Supported
Windows 2008 
Windows 2008 R2 ✓
Windows 2012 / 2016 / 2019 ✓
Linux ✓
Macintosh ✓
Unix ✓
Component Installed by Product Installer
VC++ 2017 Redistributable (x64) ✓
VC++ 2017 Redistributable (x86) ✓
Permissions Required Level
Local System Local Admin Rights (for install only)

IRM Enrolment Database

SQL Version Supported
SQL 2012 / 2014 / 2016 / 2019 Standard / Enterprise ✓
SQL 2012 / 2014 / 2016 / 2019 Express ✓
Permissions Required Level
Mixed Mode Authentication
SQL / Windows Account DBCREATOR – DB Creation
DBOWNER – Run state

Innovate Audit Reporting 2

Operating System Supported
Windows 2008 
Windows 2008 R2 ✓
Windows 2012 / 2016 / 2019 ✓
SQL 2016 SP1 / 2017 / 2019 ✓
Linux 
Macintosh 
Unix 

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Requirements / DocumentationHP Advance Network Port Requirements

Component Installed by Product Installer

VC++ 2017 Redistributable (x86) ✓
Database Engine Services O
Reporting Services O
Integration Services O
Analysis Services running in Multidimensional Mode O
(Not Tabular Mode)
SQL Browser Service (Only for Named Instance) O
SQL Server Agent - Set to run automatically. O
SQL Server Management Studio (v18 SSMS or higher O
NOT supported)
Notes:
• SQL Server Express versions are NOT supported with this version of Innovate/Audit Reporting.
• SQL Authentication is NOT supported with this version of Innovate/Audit Reporting.
• SQL Server Management Studio must be installed before running the installer.
• SQL Authentication is not supported for this version of Innovate/Audit Reporting.

* Microsoft SQL Server 2016 Enterprise required for mobile (BI) reports.

Permissions Required Level

Local System Local Admin Rights
Innovate Audit Service – LRS AuditX Service Account
Database Creation – DB & SSIS tables / roles etc. Sysadmin Account
SSAS Creation & View – Separate from SQL Rights Sysadmin Account
SSRS to read cube data SSRS Read/Write user account
SSIS/SQL Agent to process the cube SSAS Process User Account
SSRS Install & Maintain SSRS server SSRS Content Owner Account

HP Mobile Connector
Operating System Supported
Windows 2008 
Windows 2008 R2 ✓
Windows 2012 / 2016 / 2019 ✓
Linux 
Macintosh 
Unix 
Component Installed by Product Installer
.Net Framework 4.7.2 ✓
VC++ 2005 Redistributable (x64) ✓
VC++ 2017 Redistributable (x64) ✓
Permissions
Local System Local Admin Rights

PDM
Operating System Supported
Windows 95 / 98 
Windows Vista / ME ✓
Windows 7 / 8 /10 ✓
Linux* ✓
Macintosh* ✓

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*Driver Management Only

Component Installed by Product Installer
VC++ 2015-2019 Redistributable (x64) ✓
.NET Framework 4.5 ✓
Permissions Required Level
Local System Local Admin Rights

PDM – Failover Tray Client

Operating System Supported
Windows 95 / 98 
Windows Vista / ME ✓
Windows 7 / 8 /10 ✓
Linux 
Macintosh 
Component Installed by Product Installer
HP PDM O
VPSX Windows API ✓
VC++ 2017 Redistributable (x86) ✓
Permissions Required Level
Local System Local Admin Rights

Personal Print Manager

Operating System Supported
Windows 95 / 98 
Windows Vista / ME O
Windows 7 SP1 / 8.1 /10 (1607+) ✓
Red Hat Enterprise Linux 7+ ✓
CentOS 7+ ✓
Ubuntu 18.04+ ✓
Macintosh 10.13+ ✓
HP Advance V1 R3.0 Fix 8 ✓
*PPM is only supported for x64 architectures
Component Installed by Product Installer
VC++ 2015-2019 Redistributable (x64) ✓
Win 7 SP1 & Win 8.1 - KB2533623 / Win 7 SP1 - O
KB3140245 / KB3042058 / KB3020369
Permissions Required Level
Local System Local Admin Rights

IIS Requirements
The following is the list of the IIS requirements. These are all configured for you when you install the HP AC module,
along with the installation of IIS if required.
This is provided in the situation where the customer may need to know what is turned on or if they are required to
configure the components themselves.

IIS Requirements
Common HTTP Features Requirement

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Requirements / DocumentationHP Advance Network Port Requirements

Default Document Required for HP AC web services such as

authentication, pull print, and job accounting.
HTTP Errors Required for HP AC web services such as
authentication, pull print, and job accounting.
Static Content Required for HP AC web services such as
authentication, pull print, and job accounting.
WebDAV Publishing Required for the server to receive tracking files from
printers.
Health and Diagnostics Requirement
HTTP Logging Required for HP AC web services such as
authentication, pull print, and job accounting.
Request Monitor Required for HP AC web services such as
authentication, pull print, and job accounting.
Security Requirement
Request Filtering Required for HP AC web services such as
authentication, pull print, and job accounting.
Basic Authentication Required for HP non-FutureSmart devices to push
tracking files to the Job Accounting server.
Windows Authentication Required for authenticating users in the mobile release
app.
Application Development Requirement
.NET Extensibility 4.8 Required for HP AC web services such as
authentication, pull print, and job accounting.
ASP Required for the Job Accounting web pages.
ASP.NET 4.6 Required for HP AC web services such as
authentication, pull print, and job accounting.
CGI Required to display the PersonalQ, Settings and
Devices tiles in the admin console.
ISAPI Extensions Required for HP AC web services such as
authentication, pull print, and job accounting.
ISAPI Filters Required for HP AC web services such as
authentication, pull print, and job accounting.
Management Tools Requirement
IIS Management Console Required to use the IIS 7 user interface, for managing
HPAC web services and web pages.
IIS 6 Management Compatibility IIS 6 Metabase Compatibility: Required to manage HP
AC application pools.
IIS 6 Management Console: Required to manage HP AC
application pools.
IIS 6 Scripting Tools: Required to manage HP AC
application pools.
IIS 6 WMI Compatibility: Required to manage HP AC
application pools.

NOTE: For any upgrades/updates a reboot is required e.g. VC++ Redistributables / .NET Installs
NOTE: For all open source code used please refer to the administration guide.

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