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Writing Formal Letters - Emails

This document provides guidelines for writing formal letters, including the typical structure and components. It discusses the salutation, complimentary close, beginning, body, and ending sections. Sample phrases are given for requesting or providing information, apologizing, confirming details, and making inquiries in a polite and professional manner. Guidance is also offered on attaching or enclosing additional documents.

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Eva
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165 views2 pages

Writing Formal Letters - Emails

This document provides guidelines for writing formal letters, including the typical structure and components. It discusses the salutation, complimentary close, beginning, body, and ending sections. Sample phrases are given for requesting or providing information, apologizing, confirming details, and making inquiries in a polite and professional manner. Guidance is also offered on attaching or enclosing additional documents.

Uploaded by

Eva
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WRITING FORMAL LETTERS

Salutation Complimentary Close


Dear Mr / Mrs / Ms (surname), Yours sincerely,
Dear Sir or Madam, Dear Sir / Madam Yours faithfully,
Dear Sirs,
To whom it may concern

Semiformal: Dear David, Best regards, Best wishes, Regards, Kind regards
Informal: Dear... Hi, Hello, Yours, Take care, Love, See you soon

Beginning
Thank you for your letter of 9th October (requiring about ....) / for your letter regarding...
I am writing to ask .../to request.../to apply ..../to complain about ..../to confirm that ...
With reference to our telephone conversation yesterday ..../ to your advertisement ...
We refer to your invoice No. ....
In reply to your letter, we confirm ...
I was very pleased to hear from you ...

Ending
If you have any further questions, please do not hesitate to ask.
If you require any further information, do not hesitate to contact me.
If you need further details, please feel free to contact me.
Should you need more information, ... Should you require any further information .....
I look forward to meeting you / seeing you / hearing from you soon / receiving your answer as soon as
possible / receiving fuller details / to your reply / to an early reply /
Thank you in advance ...... for any help you can give me /for any information you can give me.
With many thanks in advance.
Please contact us if we can be of any further help to you.
Thank you for your prompt reply.
I would be (most) grateful for your response as soon as possible / for an early reply.
I would appreciate if you could... / any help you can give me in this matter....
I would be happy....I would be very pleased to meet you....
If you wish we are willing to give you further details of ...
We would like to hear your opinion ...
I hope to hear from you soon.
As the matter is urgent, we would appreciate a prompt reply.
We hope to hear from you in the near future.
Thank you for your consideration.

Attachment / Enclosed documents


We are attaching / we are enclosing ...a specification of delivery instructions.
Please find the file attached (to this email). The file is attached. See the attachment. Please find enclosed...
These are shown on the price list enclosed. See the attached document.
As requested, we enclosed... Enclosed are the samples ...Enclosed brochures may help you to choose....
As you can see from the enclosed ....

iSLCollective.com
Body of the letter

I am sorry about the delay in replying but I have been away for a few days.

Please excuse the delay in replying caused by my absence from the office on urgent business matters.

We confirm that we have made the reservation requested at the ...

I am sorry for any inconvenience caused... but I am sure... it is due to circumstances beyond our control.

I would be grateful if you could arrange for...

I regret to inform you...

I would like to assure you that our company...

Would you please send me ...

Please accept our sincere apologies for any inconvenience this has caused.

We apologize for the inconvenience….. that this must have caused you /you may have suffered.

It would help us considerably if you would...

As far as ... is concerned...

The quality of the articles you sent was not up to samples.

Please advise immediately if you wish us to reserve alternative accommodation.

Please let us know your expected date of arrival and duration of your stay...

Please inform us of the time of his visit.

Please notify me of the next possible ...

This is to confirm the appointment we made ...

Please let me know what actions you intend to take....

We are pleased to inform you that ... were dispatched for you.

We were very pleased to receive your order for...

We shall be able to execute the order by the end of ..

We are grateful for your understanding in this matter.

Would you please look into this matter and let us have your explanation.

We are pleased to make you the following offer...

We do hope you can agree to this proposal and look forward to your confirmation.

I am sorry for the inconvenience you have experienced.

We would appreciate your sending us more details about...

The date is rather inconvenient.

iSLCollective.com

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