PIXMA MP530

SERVICE MANUAL
Revision 0

QY8-13AQ-000
COPYRIGHT©2006 CANON INC. CANON PIXMA MP530 042006 XX 0.00-0

Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for
qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information
applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.

Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When
changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes
are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language
without the written permission of Canon Inc., except in the case of internal business use.

Copyright © 2006 by Canon Inc.

CANON INC.
Inkjet Device Quality Assurance Div. 2
451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan
I. MANUAL OUTLINE
This manual consists of the following three parts to provide information necessary to service the PIXMA MP530:

Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA MP530

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP530

Part 3: Appendix
Block diagrams and pin layouts of the PIXMA MP530

Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate
Parts Catalog.
II. TABLE OF CONTENTS

Part 1: MAINTENANCE
1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service
Engineer
1-2. Customer Maintenance
1-3. Product Life
1-4. Special Tools
1-5. Serial Number Location
2. LIST OF ERROR DISPLAY / INDICATION
2-1. Operator Call Errors
2-2. Service Call Errors
2-3. Fax Errors
2-4. Other Error Messages
2-5. Warnings
2-6. Troubleshooting by Symptom
2-7. FAX communication troubleshooting
3. REPAIR
3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
3-2. Special Notes on Repair Servicing
(1) Power supply unit removal / reassembly
(2) Right and left side covers removal
(3) Middle panel R removal
(4) Front panel R removal
(5) Middle panel L removal
(6) Front panel L removal
(7) Front door unit removal
(8) Emblem removal
(9) ADF unit removal
(10) Scanner unit removal
(11) Main case removal
(12) NCU board ass'y removal
(13) NCU sub board ass'y removal
(14) Logic board ass'y removal
(15) Printer unit removal
(16) Operation panel unit / LCD unit removal
(17) DF guide sheet holder / DF guide sheet removal
(18) Document feed roller, Separation roller, and Separation tab cleaning
(19) Removal of the parts in the ADF unit
 3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Grease application
(3) Waste ink counter setting
(4) White sponge sheet attachment
(5) User mode
(6) Service mode
Service mode operation
Destination settings
Waste ink amount setting
Button and LCD test
3-4. Verification Items
(1) Service test print
(2) EEPROM information print
(3) Fax report
4. MACHINE TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES
2. CLEANING MODE AND AMOUNT OF INK PURGED
3. PRINT MODE
3-1. Normal Color Printing via Computer
3-2. Normal Grayscale Printing via Computer
3-3. Borderless Printing via Computer
3-4. Duplex Printing via Computer
3-5. Camera Direct Printing
3-6. Copying
4. FAQ (Problems Specific to the MP530 and Corrective Actions)

Part 3: APPENDIX
1. BLOCK DIAGRAM
2. WIRING DIAGRAM
3. CONNECTOR LOCATION AND PIN LAYOUT
3-1. Logic Board Ass'y
3-2. NCU Board
3-3. NCU Sub Board
3-4. Carriage Board (Print Head Connector)
4. SPECIFICATIONS
Part 1
MAINTENANCE
1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer

(1) Adjustment
Approx.
New Adjustment Timing Purpose Tool
time
EEPROM At logic board replacement To initialize settings. None. 1 min.
initialization
Destination settings At logic board replacement To set the destination. None. 1 min.
(EEPROM settings) Perform in the
service mode.
Waste ink counter - At logic board replacement To reset the waste ink counter. None. 1 min.
resetting - At waste ink absorber Perform in the
(EEPROM settings) replacement service mode.
Waste ink amount - At logic board replacement To set the waste ink amount to the None. 1 min.
setting waste ink counter. Perform in the
(EEPROM settings) service mode.
Paper feed motor At paper feed motor To adjust the belt tension. (Position None. 5 min.
position adjustment replacement the paper feed motor so that the belt
is stretched tight.)
CD / DVD detection - At logic board replacement To correct the light volume for the None. 2 min.
sensor light volume - At carriage unit replacement CD / DVD detection sensor. Perform in the
correction*1 service mode.
Grease application - At carriage unit replacement - To maintain sliding properties of FLOIL KG-107A 1 min.
- At PR shaft ass'y the carriage shaft and the lift cam
replacement shaft.
- At CL base or CL gear - To protect the machine's sliding
replacement portions (gears and Open button).
Ink system function - At logic board replacement To maintain detection functionality None. 1 min.
check - At platen unit replacement for presence of the ink tanks and Perform in the
- At carriage unit replacement each ink tank position. service mode.
LCD language At logic board replacement To set the language to be displayed None. 1 min.
settings on the LCD. Perform in the
user mode.
Document pressure - At document pressure sheet To adjust the pressure sheet to fit in None. 2 min.
sheet position replacement place to the four corners of the platen
adjustment - At document feed base glass when the cover is closed.
replacement

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-
adjustable.
The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
*1: Only for CD / DVD printing supported regions.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.
1-1
1-2. Customer Maintenance
Approx.
Adjustment Timing Purpose Tool
time
Print head At print head replacement. To ensure accurate dot placement. - Machine buttons 3 min.
alignment - Computer (settings via
(Auto/Manual) the MP driver)
Print head When print quality is not satisfying. To improve nozzle conditions. - Machine buttons 1 min.
cleaning - Computer (settings via
the MP driver)
Print head deep When print quality is not satisfying, To improve nozzle conditions. - Machine buttons 2 min.
cleaning and not improved by print head - Computer (settings via
cleaning. the MP driver)
Ink tank When an ink tank becomes empty. To replace the empty ink tank. None. 2 min.
replacement ("No ink error" displayed on the
monitor, or short flashing of an ink
tank LED)
Paper feed roller When paper does not feed properly. To clean the paper feed rollers. Machine buttons 2 min.
cleaning
CD / DVD print At CD / DVD printing, when To correct CD / DVD print Computer (application 5 min.
position necessary. position. software)
adjustment*1
Bottom plate When the back side of the paper is To clean the platen ribs. - Machine buttons 1 min.
cleaning smeared. - Computer (settings via
the MP driver)
Protrusions area When protrusions of the platen To wipe ink off the protrusions of Swab or the like 1 min.
cleaning inside the machine are stained. the platen.

Scanning area When the following are dirty: To clean the applicable items. Soft, dry, and clean lint- 1 min.
cleaning free cloth.
- Platen glass
- Document pressure sheet
- ADF glass
- White sheet in the back of the ADF
ADF cleaning When inside of the ADF cover is To clean the inside of the ADF Soft, dry, and clean lint- 1 min.
dirty. cover free cloth.

ASF sub- roller When the paper fed from the ASF is To clean the ASF sub-rollers. - Plain paper 1 min.
cleaning smeared due to ink mist attached to - Machine buttons (paper
the ASF sub-rollers. feed roller cleaning)
[See Part 2, 4. FAQ,
How to make and set
the ASF sub-roller
cleaning sheet, for
details]

*1: Only for CD / DVD printing supported regions.

1-2
 1-3. Product Life

(1) Machine
Specified print volume (I) or the years of use (II), whichever comes first.
(I) Print volume: 17,000 pages

Fax 1,500 character pattern 200 pages

Black 1,500 character pattern 9,400 pages
Color A4, 7.5% duty per color pattern 6,500 pages
A4, photo, borderless printing 200 pages
4 x 6, photo, borderless printing 400 pages
Postcard, photo, borderless printing 300 pages
(II) Years of use: 5 years of use

(2) Print head

Same as the machine life.

(3) Ink tank (target value)

Pattern Ink tank used Print yield

Black text PGI-5BK Approx. 820 pages
Color chart PGI-5BK Approx. 1,450 pages
CLI-8C Approx. 850 pages
CLI-8M Approx. 600 pages
CLI-8Y Approx. 540 pages
Photo chart CLI-8BK Approx. 1,650 pages
CLI-8C Approx. 430 pages
CLI-8M Approx. 290 pages
CLI-8Y Approx. 310 pages

Black text: When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the default
settings in the Windows XP driver, using Word 2003.
Color chart: When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the default settings
in the Windows XP driver, using Photoshop 7.0.
Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, with the
default settings in the Windows XP driver, using Windows XP Photo Printing Wizard.

The print yield in the table above is an average value measured in continuous printing, using the ink tank immediately after it is
unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and
type of paper used.
When the machine is turned on and while printing, each ink may be used for protecting the print head and maintaining print
quality.

1-4. Special Tools

Name Tool No. Application Remarks
FLOIL KG-107A QY9-0057-000 To be applied to the sliding portions of the In common with the
carriage shaft, lift cam shaft, and machine's S520.
sliding portions (gears).

1-3
1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the machine is turned on, the scanning unit is
opened, and the carriage moves to center).

To the table of contents To the top

<Part 1: 1. MAINTENANCE>

1-4
2. LIST OF ERROR DISPLAY / INDICATION
Errors and warnings are displayed by the following ways:
1) Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text.
2) Warnings during printing from a computer are displayed on the printer driver Status Monitor.
3) Error codes are printed in the "operator call/service call error record" area in EEPROM information print.

Buttons valid when an operator call error occurs:

1) ON/OFF button: To turn the machine off and on again.
2) OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the
cause of the error is eliminated, and pressing the OK button may not be necessary.
3) Stop/Reset button: To cancel the job at error occurrence, and to clear the error.

2-1. Operator Call Errors (by Alarm LED Lit in Orange)

Error Error code Message on the LCD Solution
No paper (ASF). [1000] LOAD PAPER Set the paper in the ASF, and press the OK button.
SET PAPER AND
PRESS [OK]
No CD / DVD tray*1. [1001] CD-R TRAY IS NOT Set the CD / DVD tray, and press the OK button.
SET
No paper in the front [1003] LOAD PAPER Set the paper in the cassette, and press the OK button.
paper feed cassette. SET PAPER AND
PRESS [OK]
No CD or DVD*1. [1002] NO DVD/CD IS SET Set a CD or DVD in the CD / DVD tray (which is ejected at
error occurrence), and inset the CD / DVD tray in the proper
position. Then, press the OK button.
Paper jam. [1300] PAPER JAMMED Remove the jammed paper, and press the OK button.
Paper jam in the rear [1303]
guide.
Paper jam in the under [1304]
guide.
No ink. [1601], CHECK INK Replace the empty ink tank(s), and close the cover.
[1602] U041 Pressing the OK button will clear the error without ink tank
[1611], replacement, however, ink may run out during printing.
[1612][1613]
Note:
[1601]: Pigment BK
[1602]: Dye BK
[1611]: Dye Yellow
[1612]: Dye Magenta
[1613]: Dye Cyan
Ink tank not installed. [1660] CHECK INK Possible causes are as follows:
Ink tank may not be U043
compatible. - The ink tank may not be installed properly (The lamp on the
ink tank is off). Install the ink tank appropriately.

- The ink tank may not be compatible with this machine (The
lamp on the ink tank is off). Install the appropriate ink tank.
The print head is not [1401] CHECK CARTRIDGE - Install the print head properly.
installed, or it is not U051
properly installed. - Replace the print head.

Head contact is faulty.

1-5
Print head temperature [1403] CHECK CARTRIDGE Re-set the print head. If the error is not cleared, the print head
sensor error U052 may be defective. Replace the print head.
Faulty EEPROM data of [1405]
the print head
Inner cover open before [1841] INNER COVER IS OPEN Close the inner cover, and press the OK button.
start of printing on paper
(print continuable).*2
Inner cover open during [1846] Close the inner cover, and press the OK button to clear the
printing on paper (print error. The paper being printed at error occurrence will be
NOT continuable).*2 ejected without printing the remaining data for the ejected
paper, then printing will resume from the next page.
Inner cover open before [1851] Close the inner cover, and press the OK button.
start of printing on paper
(print continuable).*1
Inner cover open during [1856] Close the inner cover, and press the OK button to clear the
printing on paper (print error. The paper being printed at error occurrence will be
NOT continuable).*1 ejected without printing the remaining data for the ejected
paper, then printing will resume from the next page.
Inner cover closed before [1850] INNER COVER Open the inner cover which functions as the CD / DVD tray
start of CD / DVD CLOSED feeder, set the CD / DVD tray in the feeder, and press the OK
printing (print button.
continuable).*1
Inner cover closed [1855] Open the inner cover, and press the OK button to clear the
during CD / DVD error. The CD or DVD being printed at error occurrence will
printing (print NOT be ejected without printing the remaining data for the ejected
continuable).*1 CD or DVD, then the next print job will be done.
Multiple ink tanks of the [1681] CHECK INK Replace the wrong ink tank(s) with the correct one(s).
same color installed. U071
Ink tank in a wrong [1680] CHECK INK Install the ink tank(s) indicated on the LCD in the correct
position. U072 position.
Warning: The waste ink [1700] WASTE INK NEAR Press the OK button.
absorber becomes almost FULL The service call error, indicating the waste ink absorber is full,
full. is likely to occur soon.
Once the waste ink absorber becomes completely full, printing
cannot be done until the waste ink absorber is replaced.
The connected digital [2001] INCOMPATIBLE Remove the cable between the camera and the machine.
camera or digital video CAMERA
camera does not support DISCONNECT
Camera Direct Printing. CAMERA CABLE
Failed in automatic print [2500] HEAD ALIGNMENT - A4/Letter-sized paper is not loaded on the Auto Sheet
head alignment. ERROR Feeder.
Press the [OK] on the machine to clear the error, then load a
few sheets of A4/Letter-sized paper in the Auto Sheet Feeder.
Automatic head alignment cannot be performed using paper
from the Cassette. For automatic Print Head alignment,
always load paper in the Auto Sheet Feeder.

- Print Head nozzles are clogged.

Press the [OK] to resolve the error. Print the nozzle check
pattern to check the status of the Print Head.

- The Paper Output Slot has been exposed to a strong light

source preventing current Print Head alignment. Press the
[OK] to resolve the error. Adjust the printer position so the
Paper Output Slot will not be exposed directly to a strong
light source.

After carrying out the above measures, if the problem

continues after aligning the Print Head again, press the [OK]

1-6
 to resolve the error, and then perform manual Print Head
alignment.
The remaining ink [1683] CHECK INK An ink tank which has once been empty is installed. Replace
amount unknown. U130 the applicable ink tank with a new one.
Printing with a once-empty or refilled ink tank can damage the
print head.
If printing is continued without replacing the refilled ink tank,
press the Stop/Reset button for 5 sec. or longer to record the
use of a refilled ink tank.
Note:
After the above operation, the function to detect the remaining
ink amount is disabled.
Ink tank not recognized. [1684] CHECK INK A non-supported ink tank is installed (the ink tank LED is
U140 turned off). Install the supported ink tanks.
Ink tank not recognized. [1410 to CHECK INK An error occurred in an ink tank (the ink tank LED is turned
1419][1682] U150 off). Replace the ink tank(s).
Scanning unit (printer [1200] COVER IS OPEN Close the scanning unit (printer cover).
cover) is open.
*1: Only for models supporting CD / DVD printing
*2: Only for models not supporting CD / DVD printing

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button),
or Alarm LED Lit in Orange)

Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error
code is displayed on the LCD.
Cycles of blinking
in orange (Alarm Solution
Error
LED) and green Error Conditions (Replacement of listed parts, which
code
(COPY button) are likely to be faulty)

2 times Carriage error [5100] An error occurred in the carriage encoder - Carriage unit
signal. - Timing slit film
- Logic board
- Carriage motor
3 times Line feed [6000] An error occurred in the LF encoder signal. - Timing sensor unit
error - Timing slit disk film
- Feed roller
- Platen unit
- Logic board
- Paper feed motor
4 times Purge cam [5C00] An error occurred in the purge unit. - Purge unit
sensor error - Logic board
5 times ASF (cam) [5700] This error takes place when feeding paper from - Sheet feed unit
sensor error the ASF after an error occurred in the ASF cam
sensor.
6 times Internal [5400] The internal temperature is not proper. - Logic board
temperature - Carriage unit
error
7 times Waste ink [5B00] The waste ink absorber is full. - Ink absorber kit
absorber full
8 times Print head [5200] The print head temperature exceeded the - Print head
temperature specified value. - Logic board
rise error

1-7
9 times EEPROM [6800] A problem occurred in writing to the EEPROM. - Logic board
error
11 times Carriage lift [5110] The carriage did not move up or down properly. - PR lift shaft
mechanism - Sheet feed unit
error - Logic board
- Carriage lift sensor unit
12 times AP position [6A00] An error occurred in the AP motor during - Sheet feed unit
error purging operation. - Logic board
- Purge unit
13 times Paper feed [6B00] An error occurred in the paper feed motor. - Sheet feed unit
position error - Logic board
14 times Paper feed [6B10] An error occurred in the paper feed cam sensor - Sheet feed unit
cam sensor during paper feeding from the front paper feed - Logic board
error cassette.
This error is also indicated when the waste ink
counter is 60% or more, and a paper jam occurs
in the under guide.
15 times USB Host [9000] The USB Host VBUS is overloaded. - Logic board
VBUS
overcurrent
16 times Valve sensor [6C00] An error occurred in the valve sensor during - Logic board
error cleaning. - Purge unit
17 times Motor driver [6D00] The AD conversion value indicating the motor - Logic board
error driver temperature is not proper.
19 times Ink tank [6502] None of the ink tank position is detected. - Platen unit
position - Logic board
sensor error
20 times Other [6500] The PCI bus error is detected by the ASIC. - Logic board
hardware error
22 times Scanner error [5010] The scanner unit cannot detect the home - Scanner unit
position, or the scanner unit warming-up is not
done properly at power-on.
On the LCD, "SCANNER ERROR" is
displayed.
Continuous ROM error [6100] The check sum value is incorrect in the ROM - Logic board
alternate blinking check at hard-power-on.
Alarm LED lit RAM error [6300] The RAM error occurred in the RAM check at - Logic board
hard-power-on.
Note: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information
print). If the waste ink amount is 7% or more, also replace the ink absorber kit when replacing the logic board ass'y. [See
Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Fax Errors

For errors other than those listed below, please refer to the "G3 / G4 Facsimile Error Code List (Rev. 2)."

(1) User error codes

Error code TX / RX Meaning

#001 TX Document jam

#003 TX / RX Document is too long, or page time-over

#005 TX / RX Initial identification (T0 / T1) time-over

1-8
#009 RX Recording paper jam, or no recording paper

#012 TX No recording paper at the receiving machine

#017 TX Redial time-over, but no DT detected

#018 TX Auto dialing transmission error, or redial time-over

#022 TX Call failed (no dial registration)

#037 RX Memory overflow at reception of an image

#085 TX No color fax function supported in the receiving machine

#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button

#995 TX / RX During TX (sending): Memory transmission reservation cancelled

During RX (receiving): Image data received in the memory cleared

(2) Service error codes

Error code TX / RX Meaning

##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.

##101 TX / RX Sender's modem speed does not match the receiving machine.

##102 TX Fallback is not possible.

##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).

##104 TX RTN or PIN has been received.

##106 RX The procedure signal has been expected for 6 seconds, but not received.

##107 RX Fallback is not available at the sending machine.

##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-
transmission of the procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error

##114 RX RTN has been received.

##200 RX A carrier has not been detected for 5 seconds during image reception.

##201 TX / RX DCN has been received in a method other than the binary procedure.

##204 TX DTC has been received even when there is no sending data.

##220 TX / RX System error (main program hang-up)

##224 TX / RX An error has occurred in the procedure signal in G3 transmission.

##226 TX / RX The stack pointer has shifted from the RAM area.

##229 RX The recording area has been locked for 1 minute.

##232 TX The encoder control unit has malfunctioned.

##237 RX The decoder control unit has malfunctioned.

##238 RX The print control unit has malfunctioned.

##261 TX / RX A system error has occurred between the modem and the system control board.

##280 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.

##281 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.

##282 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.

##283 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.

##284 TX After TCF transmission, DCN has been received.

##285 TX After EOP transmission, DCN has been received.

1-9
##286 TX After EOM transmission, DCN has been received.

##287 TX After MPS transmission, DCN has been received.

##288 TX After EOP transmission, a signal other than PIN, PIP, MCF, RTP, RTN has been received.

##289 TX After EOM transmission, a signal other than PIN, PIP, MCF, RTP, RTN has been received.

##290 TX After MPS transmission, a signal other than PIN, PIP, MCF, RTP, RTN has been received.

##670 TX In V.8 late start, the DIS V.8 ability from the receiving machine was detected, and CI was sent in response;
however, the procedure failed, causing T1 time-over.
##671 RX In V.8 call reception, the procedure fails to proceed to phase 2 after CM detection, causing T1 time-over.

##672 TX In V.34 transmission, the procedure fails to proceed from phase 2 to phase 3 or later, causing T1 time-over

##673 RX In V.34 reception, the procedure fails to proceed from phase 2 to phase 3 or later, causing T1 time-over

##674 TX In V.34 transmission, the procedure fails to proceed from phase 3 or 4 to the control channel or later, causing
T1 time-over
##675 RX In V.34 reception, the procedure fails to proceed from phase 3 or 4 to the control channel or further, causing
T1 time-over
##750 TX After transmitting PPS-NULL in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##752 TX After transmitting PPS-NULL in ECM transmission, DCN has been received.

##753 TX After transmitting PPS-NULL in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##754 TX After transmitting PPS-NULL in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed.
##755 TX After transmitting PPS-MPS in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##757 TX After transmitting PPS-MPS in ECM transmission, DCN has been received.

##758 TX After transmitting PPS-MPS in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##759 TX After transmitting PPS-MPS in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed.
##760 TX After transmitting PPS-EOM in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##762 TX After transmitting PPS-EOM in ECM transmission, DCN has been received.

##763 TX After transmitting PPS-EOM in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##764 TX After transmitting PPS-EOM in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed.
##765 TX After transmitting PPS-EOP in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##767 TX After transmitting PPS-EOP in ECM transmission, DCN has been received.

##768 TX After transmitting PPS-EOP in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##769 TX After transmitting PPS-EOP in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed.
##770 TX After transmitting EOR-NULL in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##772 TX After transmitting EOR-NULL in ECM transmission, DCN has been received.

##773 TX After transmitting EOR-NULL in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##774 TX After transmitting EOR-NULL in ECM transmission, ERR has been received.

##775 TX After transmitting EOR-MPS in ECM transmission, no significant signal has been received, and re-

1-10
 transmission of the procedure signal has been attempted the number of specified times but failed.
##777 TX After transmitting EOR-MPS in ECM transmission, DCN has been received.

##778 TX After transmitting EOR-MPS in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##779 TX After transmitting EOR-MPS in ECM transmission, ERR has been received.

##780 TX After transmitting EOR-EOM in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##782 TX After transmitting EOR-EOM in ECM transmission, DCN has been received.

##783 TX After transmitting EOR-EOM in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##784 TX After transmitting EOR-EOM in ECM transmission, ERR has been received.

##785 TX After transmitting EOR-EOP in ECM transmission, no significant signal has been received, and re-
transmission of the procedure signal has been attempted the number of specified times but failed.
##787 TX After transmitting EOR-EOP in ECM transmission, DCN has been received.

##788 TX After transmitting EOR-EOP in ECM transmission, re-transmission of the procedure signal has been
attempted the number of specified times but failed, or T5 time-over (60 sec.) has occurred.
##789 TX After transmitting EOR-EOP in ECM transmission, ERR has been received.

##790 RX After receiving EOR-EOP in ECM reception, ERR has been transmitted.

##791 TX / RX During the ECM mode procedure, a signal other than a significant one has been received.

##792 RX In ECM reception, PPS-NULL between partial pages has not been detected.

##793 RX During high-speed signal reception in ECM, no effective frame has been detected, and a time-over has
occurred.

2-4. Other Error Messages

Message on the LCD Cause Solution
CANNOT SCAN FROM ADF The document is loaded in the ADF when Load the document on the Platen Glass when
applying <FIT-TO-PAGE> in [Enlarge/Reduce], copying with <FIT-TO-PAGE> in
and <STICKER COPY> and <BORDERLESS [Enlarge/Reduce], and <STICKER COPY>
COPY> in <1.SPECIAL COPY>. and <BORDERLESS COPY> in
<1.SPECIAL COPY>.
CHANGE PAPER TO The paper size setting is set to a size other than Set the paper size setting to A4, letter or
A4/LTR/LGL PLAIN A4, letter or legal in fax receive mode. legal and load paper of the same size.

The paper type setting is set to a type other than Set the paper type setting to PLAIN.
PLAIN in fax receive mode.
CHECK PRINTER An error requiring servicing might have occurred. Turn OFF the machine, and unplug the
power cord of the machine from the power
supply. After a while, plug the power cord of
the machine back in and turn ON the
machine. If the same error occurs, contact
Canon service representative.
CLEAR DOC. [OK] Documents remain in the ADF. Press [OK] to eject documents and press
STOP DOC CLR [STOP] [Stop/Reset] to stop ejecting.
To continue scanning, operate on the
application. The scanning from the ADF may
not be supported depending on an application
software.
DOCUMENT IN ADF The document is jammed in the ADF. Remove the document page jammed in the
PRESS [OK] ADF, then press [OK]. Operate again after
resolving the error.
COOLING HEAD During printing, the Print Head may have become Allow the machine to cool down. The
too hot. machine will resume printing when it has

1-11
 cooled down.

DEVICE IN USE Unable to turn OFF the machine with [ON/OFF] Wait until the operation has finished, then
CANNOT TURN OFF because the machine is performing an operation. turn OFF the machine.
DOCUMENT TOO LONG The document is too long or is jammed in the Remove the document page jammed in the
PRESS [OK] ADF. ADF, then press [OK]. After resolving the
error, make sure that the document loaded
meets the machine's requirements before
redoing the operation.
MEMORY IS FULL The machine's memory is full because you tried to Divide the document and copy each part
copy too many pages at once or a very detailed separately.
document.

The machine's memory is full because it has Contact the sender and have him/her divide
received too many documents, or a very long or and resend them.
detailed document.
PRESS [BLACK] [Color] is pressed. A temporary error. Press [Black] to continue
the operation.
PRESS [COLOR] [Black] is pressed. A temporary error. Press [Color] to continue
the operation.
BUSY/NO SIGNAL The telephone number you dialed is busy. Try dialing again after waiting for a
moment.
The fax number dialed was incorrect.
Check the fax number and dial again.
The recipient’s fax machine is not working.
Contact the recipient and have them check
their fax machine.
The recipient is not using a G3 machine.
Contact the recipient and ask them to send or
receive the document using a G3 machine.
The touch tone/rotary pulse setting on your
Set your machine to the setting that matches
machine is incorrect.
your telephone line.
The receiving fax machine did not answer within
Contact the recipient and have them check
55 seconds (after all automatic redialing attempts).
their fax machine. For an overseas call, add
pauses to the registered number.
RECEIVED IN MEMORY The machine was not able to print the received fax Correct the paper size setting or replace the
either because the paper size setting is incorrect or ink tank.
the ink has run out, and the fax is stored in
memory.
TRY AGAIN IN B&W The recipient's fax machine is not color- Press [Black] to resend the faxes.
compatible.
NO TEL NUMBER The coded speed dialing code you entered has not Register the coded speed dialing code.
been registered.
TX/RX NO. nnnn When the machine sends or receives a fax, it Write the number down if you will need it
assigns a unique identification number (nnnn). later.
TX/RX CANCELLED [Stop/Reset] is pressed to cancel the transmission. If required, try sending or receiving again.
HANG UP PHONE The handset is not placed in the handset cradle Replace the handset correctly.
correctly.
NO ANSWER The recipient's fax machine does not answer. Check the number. Try dialing again after
waiting for a moment.
NO TONE DETECTED The telephone line cable with a modular plug is Make sure that the cable is plugged in
not plugged in properly, or <DIAL TONE properly, and resend the fax after a while. If
DETECT> is set to <ON>. you still cannot send the fax, set <DIAL
TONE DETECT> to <OFF>.
NO RX PAPER The other party's fax machine is out of paper or its Contact the other party and have them load

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 memory is full. paper in their fax machine or free up space in
their fax machine's memory.

2-5. Warnings
Warning Message on the LCD Solution
The message <INK INK LOW Press [OK] to continue printing.
LOW> appears on the
LCD when the ink level Press [Stop/Reset] to cancel the current print job.
becomes low during
printing.
Print head temperature If the print head temperature does not fall, the error When the print head temperature falls, the error is
rise code "5200" is displayed, indicating the print head automatically cleared.
temperature rise error. Note:
If the print head temperature exceeds the specified
limit when the scanning unit (printer cover) is
opened, the carriage does not move to the ink tank
replacement position.
Protection of excess rise If the print head temperature does not fall, the error If the print head temperature exceeds the specified
of the print head code "5200" is displayed, indicating the print head limit, an intermission is inserted during printing.
temperature temperature rise error.

2-6. Troubleshooting by Symptom

Symptom Solution
Faulty operation The power does not turn on. - Confirm the connection of
The power turns off immediately after - the power cord, and
power-on. - between the logic board and the power supply unit.
- Replace the
- power supply unit, or
- logic board.
A strange noise occurs. - Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as purge
unit, carriage unit, and paper feeding mechanism)
- Replace a faulty part, if any.
Nothing is displayed on the LCD. - Confirm the connection between the operation panel, the
scanner unit, and the logic board.
- Replace the
- LCD, or
- logic board.
A portion of the LCD is not displayed. - Perform the button and LCD test in the service mode, and
confirm that the LCD is displayed without any segments
missing.
- Confirm the connection between the operation panel, the
scanner unit, and the logic board.
- Replace the
- LCD, or
- logic board.
Paper feed problems (multi-feeding, - Examine the inside to confirm that no parts are damaged,
skewed feeding, no feeding). and the rollers are clean.
- Remove foreign material.
- Adjust the paper guide properly.
- Confirm the connection of each harness and the logic

1-13
 board.
- Replace the
- sheet feeder unit,
- cassette, or
- logic board.
Carriage movement problems (contact to - Confirm that the carriage timing slit strip film is free from
other parts, strange noise). damage or grease.
- Clean the carriage timing slit strip film (with ethanol and
lint-free paper).
- Replace the
- carriage timing slit strip film, or
- carriage unit.
Faulty scanning (no scanning, strange - Confirm the connection between the scanner unit and the
noise). logic board.
- Replace the
- scanner unit, or
- logic board.
No paper feeding from the ADF (no - Confirm the connection
operation of the ADF motor). - between the ADF motor and the ADF PWB, and
- between the ADF PWB and the logic board.
- Replace the
- document feed unit, or
- logic board.
No sound from the speaker. - Confirm the connection between the speaker and the logic
board.
- Replace the
- speaker, or
- logic board.
Unsatisfactory print quality No printing, or no color ejected. - Replace the
- ink tank,
- print head*1, or
- logic board.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Printing is faint, or white lines appear on - Remove and re-install the print head.
printouts even after print head cleaning. - Replace the
Line(s) not included in the print data - ink tank,
appears on printouts.
- print head*1,
- purge unit, or
- logic board.
Paper gets smeared. - Feed several sheets of paper.
- Perform bottom plate cleaning.
- Clean the paper path with cotton swab or cloth.
- Clean the ASF sub-rollers.
A part of a line is missing on printouts. - Replace the
- ink tank, or
- print head*1.
Color hue is incorrect. - Replace the
- ink tank, or
- print head*1.
- Perform print head alignment.

1-14
 Printing is incorrect. Replace the logic board.
No ejection of black ink. - Replace the
- ink tank, or
- print head*1.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction:
- Clean grease or oil off the timing slit strip film
- Replace the
- timing slit strip film,
- carriage unit, or
- logic board.
When enlarged in the paper feed direction:
- Clean grease or oil off the timing slit disk film
- Replace the
- timing slit disk film,
- timing sensor unit, or
- logic board.
Faulty scanning No scanning. - Confirm the connection between the scanning unit and the
logic board.
- Replace the
- scanner unit, or
- logic board.
Streaks or smears on the scanned image. - Clean the platen glass and the ADF.
- Confirm the connection between the scanner unit and the
logic board.
- Replace the
- scanner unit,
- logic board, or
- document pressure sheet.
No paper feeding from the ADF (no - Confirm the connection
operation of the ADF motor). - between the ADF motor and the ADF PWB, and
- between the ADF PWB and the logic board.
- Replace the
- document feed unit, or
- logic board.
Document slipping over the roller - Clean the friction tab, document feed roller, and separation
(copied image enlarged), or document roller.
not separated. - Replace the document feed unit.

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the
problem persists.

2-7. Fax Communication Troubleshooting

(1) Identification of a trouble

A fax machine transmits image data to a receiver through a telephone line. A trouble in any of the transmitter, receiver, and
telephone line can prevent the machine from transmitting image data properly.

1-15
For the best solution to your fax trouble, follow the flowchart below to determine whether it is a communication trouble or not.

(2) Handling of a communication trouble

Follow the procedure below to handle communication troubles.

1) Investigate the condition in which the trouble occurred.
a. User operation at trouble occurrence
- Number of sheets of the document
- Transmission mode
- Timing when the error occurred (e.g. before or after transmission)
- Other settings (e. g. such as automatic dialing)
b. Sample print of a faulty fax reception
c. Message on the LCD at trouble occurrence
d. Activity report at trouble occurrence
e. User name, telephone number, fax number, and model name
f. The other party's user name, telephone number, fax number, model name, and service engineer name
g. Frequency and error type of the trouble
h. The other party's fax condition

1-16
 - Number of sheets transmitted
- Communication mode (automatic or manual)
- Whether an error occurred or not
- Reception condition, etc.
Memo: The number of sheets / times of communication and error code can be confirmed in EEPROM information print.
2) Conduct the communication test, by following the flowchart below.
- Perform the operations using the actual line several times each, and record the phenomenon.
- If a communication trouble occurs between a Canon machine and a non-Canon machine, follow the flowchart for the
communication test with a non-Canon machine.
3) Handle the problem based on the investigation and test results.
Memo: If a trouble occurs in communication with a non-Canon machine, and if a Canon machine operates properly without
any problems, it is recommended to let the user understand that the non-Canon machine needs to be examined
accordingly. Since the cause of the trouble may exists in communication ability of the machine, contact a relevant
service contact point of a non-Canon machine. In such a case, the information obtained in step 1) will be a help for
quick solution to the problem.

<Communication test between Canon machines>

Conduct the 3-point communication shown in the diagram.

Test flowchart of communication test between Canon machines:

<Communication test with a non-Canon machine>

1-17
Ask a non-Canon machine user to request servicing, and conduct the 4-point communication test shown below.
Test flowchart of communication test with a non-Canon machine:

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<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>

1-18
3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part Notes on replacement*1 Adjustment / settings Operation check
Logic board ass'y - Before removal of the logic After replacement: - EEPROM information print
QM2-3637 board ass'y, remove the power 1. Initialize the EEPROM. - Service test print
cord, and allow for approx. 1
2. Set the destination in the - Printing via USB connection
minute (for discharge of
EEPROM. - Copy
capacitor's accumulated
charges), to prevent damages 3. Reset the waste ink counter. - Direct printing from a digital
to the logic board ass'y. 4. Correct the CD / DVD and camera
- Before replacement, check the automatic print head
- Fax transmission and
waste ink amount (by service alignment sensors.
reception
test print or EEPROM 5. Check the ink system
information print). function.
[See 3-4. Verification Items, 6. Perform the print head
(1) Service test print, or (2) alignment in the user mode.
EEPROM information print,
for details.]
Absorber kit After replacement: - Service test print
QY5-0146 1. Reset the waste ink counter. - EEPROM information print
[See 3.3. Adjustment / Settings,
(6) Service mode.]
Carriage unit At replacement: - Service test print (Confirm
QM2-2922 1. Apply grease to the sliding CD / DVD and automatic
portions. print head alignment sensor
correction, and ink system
[See 3-3. Adjustment /
Settings, (2) Grease function.)
application.]
After replacement:
1. Correct the CD / DVD and
automatic print head
alignment sensors.
[See 3.3. Adjustment /
Settings, (6) Service mode.]
2. Check the ink system
function.
[See 3.3. Adjustment /
Settings, (6) Service mode.]
3. Perform the print head
alignment in the user mode.
Paper feed motor - The red screws securing the At replacement:
QK1-1502 paper feed motor are allowed 1. Adjust the paper feed motor.
to be loosened. (DO NOT
[See 3-3. Adjustment / Settings,
loosen any other red screws.)
(1) Paper feed motor
adjustment.]
Platen unit After replacement: - Service test print
QM2-3614 1. Check the ink system
function.
[See 3.3. Adjustment / Settings,
(6) Service mode.]
PR lift shaft ass'y At replacement: - Service test print
QL2-0936 1. Apply grease to the sliding
portions.
[See 3.3. Adjustment / Settings,
(2) Grease application.]
Carriage lift gear base At replacement:
unit

1-19
QM2-2232 1. Apply grease to the sliding
portions.
[See 3.3. Adjustment / Settings,
(2) Grease application.]
Timing slit strip film - Upon contact with the film, After replacement: - Service test print
QC1-6394 wipe the film with ethanol. 1. Perform the print head
- Confirm no grease is on the alignment in the user mode.
Timing slit disk film film. (Wipe off any grease
QC1-6229 thoroughly with ethanol.)
- Do not bend the film
Print head After replacement: - Service test print
QY6-0059 1. Perform the print head
alignment in the user mode.
*1: General notes:
- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.
[See 3-2. Special Notes on Repair Servicing, for details.]
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the machine to sit for approx. 1 minute (for capacitor
discharging to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- Exercise caution with the red screws, as follows:
i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT
loosen them in other cases).
ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are
not adjustable in servicing)

To the table of contents To the top

<Part 1: 3. REPAIR; 3-1. Notes on Service Part Replacement>

1-20
3-2. Special Notes on Repair Servicing
*****************************************************************************
If there is a power failure or if you disconnect the power cord, the date/time settings as well as
all documents stored in memory will be lost. User data and coded dial settings are retained.
*****************************************************************************

(1) Power Supply Unit removal / reassembly:

a) Pulling the right and left hooks to the arrow-indicated directions, pull out the power supply unit.

b) Disconnect the two connectors from the Power Supply Unit.

(2) Right and left side covers removal

a) Remove the four back side screws.
b) Remove one screw each from the Side Cover L/R, then release three hooks each on both covers by using a flat-blade
screwdriver, etc.

1-21
 c) Three hooks on the Side Cover R.
The Modular Jack Cover also comes off.

d) Three hooks on the Side Cover L.

(3) Middle Panel R removal

a) Release the three hooks.

1-22
(4) Front Panel R removal
a) Release the four hooks.

(5) Middle Panel L removal

a) Release the hooks by pulling the red-squared part (to the left, in this picture), then remove the Middle Panel L by lifting it.

b) The middle panel is fixed with three hooks.

1-23
(6) Front Panel L removal
a) Release the center hook by pushing it with a flat-blade screwdriver, etc.
b) Then, slide the upper part to the right and release the hooks.

c) Pull out the Front Panel L.

There are five hooks.

(7) Front Door Unit removal

a) Remove the Front Door Unit by pulling it to the arrow-indicated direction.

1-24
(8) Emblem removal
a) Push down and remove the emblem.
(Labeled with two-sided tape.)

(9) ADF Unit removal

a) Disconnect the connector from the logic board.

b) Disconnect the ground wire.

1-25
 c) Remove the ADF unit by lifting it from the hinges.

(10) Scanner Unit removal

a) Remove the Paper Support Unit.
b) Disconnect the ground wire, flexible cables, and connector.

c) Push the Scanner Lock to release the two hooks, then lift it.

1-26
d) Pull the right and left metal parts to the arrow-indicated directions, then disengage the Scanner Stop Arm Unit by lifting it.

e) Remove the two screws from the Damper Joint.

f) Slide the scanner unit toward the arrow-indicated direction and lift the unit; the hook will be released.

1-27
 g) Slide the scanner to the arrow-indicated direction to release the hook, then remove the Scanner Unit.

(11) Main Case removal

a) Remove the four screws, then remove the Damper Base.

b) Remove the seven screws.

<Left side>

1-28
<Right side>

c) Disconnect the connector for the solenoid.

1-29
 d) Disconnect the connector of the Scanner Open Switch.

e) Release the two hooks using a flat-blade screwdriver, etc., then lift up the Main Case.

(12) NCU Board Ass'y removal

a) Disconnect the cables from the J1, J3 connector.
b) Remove the five screws.

1-30
(13) NCU Sub Board Ass'y removal
a) Disconnect the connectors on the board.
b) Remove the two screws.

(14) Logic Board Ass'y removal

a) Disconnect the connectors on the board.
b) Remove the four screws.

(15) Printer Unit removal

a) Remove the four screws, then lift and remove the Printer Unit.

1-31
(16) Operation Panel Unit / LCD Unit removal
a) Release the thirteen hooks of the operation panel, then remove the panel without breaking the hooks.

b) Remove the seven screws, then disconnect the flexible cable and connector.
c) Disconnect the LCD flexible cable, then release the two hooks (circled in red below) to remove the LCD unit.

1-32
(17) DF Guide Sheet Holder / DF Guide Sheet removal
a) Push the hook and pull out the DF Guide Sheet Holder to the arrow-indicated direction.

(18) Document Feed Roller, Separation Roller, and Separation Tab cleaning
- Wipe them with a dry and soft clean cloth.
1. Document feed roller
2. Separation roller
3. Separation tab

(19) Removal of the parts inside the ADF Unit

a) DF Front Cover Unit
Remove the two screws, then remove the cover by pulling the red-squared part to the arrow-indicated direction.
And lift up the DF Front Cover Unit.

1-33
 b) DF Rear Cover
Remove the screw, then remove the cover by pulling the red-squared part to the arrow-indicated direction.

c) Document Feed Unit

- Disconnect the ground wire and connector.

- Remove the four screws.

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<Part 1: 3. REPAIR; 3-2. Special Notes on Repair Servicing>

1-34
 3-3. Adjustment / Settings

(1) Paper feed motor adjustment

Perform the following adjustments when the paper feed motor unit is replaced:
1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow
in the figure below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to
dislocation of the belt or gear, or out-of-phase motor, etc.) occurs

Note: The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO
NOT loosen them in other cases.

(2) Grease application

1) Machine unit
Number of
Number
Grease/ oil Grease/ oil locations to
No Part name Where to apply grease/ oil of
name amount apply grease/
drops*
oil
1 Chassis ass'y Entire surface the carriage slider contacts Floil KG107A 27 to 54 mg 3 1
2 Chassis ass'y PR lift shaft cam contact portion (at 3 locations) Floil KG107A 9 to 18 mg 1 3
3 Adjust plate L Carriage shaft cam L sliding portion Floil KG107A 18to 36 mg 2 1
Chassis ass'y Carriage shaft sliding portion on the left side Floil KG107A 9 to 18 mg 1 2
4
of the chassis (at 2 locations)
Chassis ass'y Carriage shaft sliding portion on the right side Floil KG107A 9 to 18 mg 1 2
5
of the chassis (at 2 locations)
Carriage shaft Entire surface of the carriage shaft where Floil KG107A 200 to 400 mg 1
6
the carriage unit slides
Carriage shaft spring L Carriage shaft sliding portion Floil KG107A 9 to 18 mg 1 1
7
(to the end of spring)
8 Adjust plate R Carriage shaft cam R sliding portion Floil KG107A 18 to 36 mg 2 1
Carriage shaft Carriage shaft surface where the carriage sliders Floil KG107A 9 to 18 mg 1 1
9 (and where machine-application of the grease
is not feasible)
*1 drop = 9 to 18 mg

1-35
 2) CL input gear
Number of
Grease/ oil Number of
No Part name Where to apply grease/ oil Grease/ oil name locations to
amount drops*
apply grease/ oil
10 CL input gear Joint of the CL gear base Floil KG107A 9 to 18 mg 1
*1 drop = 9 to 18 mg

1-36
 3) PR shaft / LF roller bushing
Number of
Grease/ oil Number of
No Part name Where to apply grease/ oil Grease/ oil name locations to
amount drops*
apply grease/ oil
11 LF roller ass'y LF roller bushing l spring contact Floil KG107A 4.5 to 9 mg 1/2 1
12 PR shaft ass'y PR spring sliding portion (at 4 locations) Floil KG107A 9 to 18 mg 1 4
13 PR shaft ass'y PR holder contact (at 4 locations) Floil KG107A 13.5 to 27 mg 1.5 4
*1 drop = 9 to 18 mg

1-37
 4) Tray lock
Number of
Grease/ oil Number of
No Part name Where to apply grease/ oil Grease/ oil name locations to
amount drops*
apply grease/ oil
14 Tray lock On the rib Floil KG107A 4.5 to 9 mg 1/2 4

To the table of contents To the top

<Part 1: 3. REPAIR, 3-3 (1) to (2)>

1-38
(3) Waste ink counter setting
Before replacement of the logic board ass'y, check the waste ink amount. After the logic board ass'y is replaced, set the waste
ink amount to the replaced logic board ass'y.
In addition, according to the waste ink amount, replace the waste ink absorber (ink absorber kit). When the waste ink absorber is
replaced, reset the waste ink counter (to "0%").
How to check the waste ink amount:
See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print.
How to set the waste ink amount:
See 3-3. Adjustment / Settings, (6) Service mode, "Waste ink amount setting procedures."

(4) White sponge sheet attachment

Position one of the corners of the white sponge sheet at the scanning reference point on the platen glass
(back left where the blue lines cross in the photo below). Peel off the cover sheet from the double-sided
adhesive tape, and slowly close the document cover with the sponge frame on. The sponge sheet will
attach to the sponge frame.

Open the document cover to confirm the following:

- No extension of the sponge edges over the mold part of the document cover.
- No gap between the platen glass reference edges and the corresponding sponge edges.

(5) User mode

Function Procedures Remarks

Print head manual cleaning See "Standalone machine operation" below, or
perform from the MP driver Maintenance tab.
Print head deep cleaning See "Standalone machine operation" below, or
perform from the MP driver Maintenance tab.
Paper feed roller cleaning See "Standalone machine operation" below.
Nozzle check pattern printing See "Standalone machine operation" below, or
perform from the MP driver Maintenance tab.
Print head alignment See "Standalone machine operation" below, or In Custom Settings of the MP driver
(automatic / manual) perform from the MP driver Maintenance tab. Maintenance tab, manual print head

1-39
 alignment (by selecting the optimum
values) as with the conventional models
can be performed.
Bottom plate cleaning See "Standalone machine operation" below, or Cleaning of the platen ribs when the back
perform from the MP driver Maintenance tab. side of paper gets smeared.
Print head replacement The print head is replaceable at the same position
as for ink tank replacement. (Open the scanning
unit. When the carriage stops at the center, the
print head can be replaced.)

<Standalone machine operation>

Turn on the machine. On the operation panel, select Maintenance or Device Settings menu, then a desired
function.

Menu Remarks
Nozzle check Set a sheet of A4 or letter size plain paper in the ASF or cassette (according to the Feed
(nozzle check pattern print) Switch button setting).
Cleaning
Deep cleaning
Auto head align Set a sheet of A4 or letter size plain paper in the ASF.
(automatic print head
alignment)
Align print head Set 2 sheets of A4 or letter size plain paper in the ASF or cassette (according to the Feed
(manual print head alignment) Switch button setting).
Roller cleaning Set 3 or more sheets of A4 or letter size plain paper in the ASF or cassette to be cleaned.
Bottom plate cleaning Fold a sheet of A4 or letter size plain paper in half, then open it. Set the paper in the ASF
with the opened surface facing up.
Prevent paper abrasion
(head-to-paper distance
setting)

(6) Service mode

Function Procedures Remarks
Service test print See "Service mode operation procedures" Set a sheet of A4 or letter size paper.
- Model name below. For print sample, see 3-4. Verification Items, (1)
- Destination Service test print, <Service test print sample>.
- ROM version
- USB serial number
- Waste ink amount
- CD / DVD sensor correction
value
- Ink system function check
result
- CD / DVD sensor correction
result
etc.
EEPROM information print See "Service mode operation procedures" Set a sheet of A4 or letter size paper.
- Model name below.
- Destination
- ROM version
- Waste ink amount

1-40
- Print information
- Error information
etc.
EEPROM initialization See "Service mode operation procedures" The following items are NOT initialized, and the
below. shipment arrival flag is not on:
- USB serial number
- Destination settings
- Waste ink counter
- CD / DVD correction value
Waste ink counter reset See "Service mode operation procedures" If the waste ink amount is 7% or more, replace the
below. ink absorber kit.
Destination settings See "Service mode operation procedures" Initialize EEPROM after the destination settings.
below.
Button and LCD test See "Service mode operation procedures"
below.
Waste ink amount setting See "Service mode operation procedures"
below.
Note: At the end of the service mode, press the ON/OFF button. The paper lifting plate of the sheet feed unit will be raised.

<Service mode operation procedures>

1) With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT
release the buttons). The COPY button lights in green to indicate that a function is selectable.

2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.)

3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset
buttons. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately, Alarm in orange
and COPY in green, starting with Alarm LED.) "CANON Idle" is displayed on the LCD.

4) When the COPY button lights in green, press the Stop/Reset button the specified number of time(s) according to the function
listed in the table below. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately,
Alarm in orange and COPY in green, starting with Alarm LED.)

Time(s) LED indication Function Remarks

0 times Green (COPY) Power off When the print head is not installed, the carriage
returns and locks in the home position capped.
1 time Orange (Alarm) Service test print See 3-4. Verification Items, (1) Service test print.
2 times Green (COPY) EEPROM information See 3-4. Verification Items, (2) EEPROM
print information print.
3 times Orange (Alarm) EEPROM initialization
4 times Green (COPY) Waste ink counter
resetting
5 times Orange (Alarm) Destination settings See "Destination settings procedures" below.
6 times Green (COPY) Print head deep cleaning Cleaning of both black and color
8 times Green (COPY) CD / DVD check pattern
Not used in servicing
print
9 times Orange (Alarm) CD / DVD print position Not used in servicing.
correction (horizontal: X
direction)
10 times Green (COPY) CD / DVD print position Not used in servicing.
correction (vertical: Y
direction)

1-41
 11 times Orange (Alarm) Button and LCD test See "Button and LCD test procedures" below.
12 times Green (COPY) Return to the menu
selection
13 times Orange (Alarm) Return to the menu
selection
14 times Green (COPY) Left margin correction Not used in servicing.
15 times Orange (Alarm) Waste ink amount setting See "Waste ink amount setting procedures" below.
16 times or Green at even Return to the menu
more numbers (COPY) selection
Orange at odd
numbers (Alarm)

Note: - If the Stop/Reset button is pressed 16 or more times, the Alarm LED (orange) or COPY button (green) lights
steadily without any changes.
- At the end of the service mode, press the ON/OFF button. The paper lifting plate of the sheet feeder unit will be
raised.

<Destination settings procedures>

In the destination settings mode, press the Stop/Reset button the specified number of time(s) according to the destination listed
in the table below, and press the ON/OFF button.
Time(s) LED indication Destination CD / DVD print
0 times Green (COPY) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (COPY) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (COPY) Europe Supported
5 times Orange (Alarm) Australia Supported
6 times Green (COPY) Asia Supported
7 times Orange (Alarm) China Supported
8 times Green (COPY) Taiwan Supported
9 times or
Orange (Alarm) Return to the menu selection
more
Note: After setting the destination without logic board replacement, be sure to initialize the EEPROM. Without
EEPROM initialization, the destination settings may not be valid.
Confirm the model name and destination in service test print or EEPROM information print.
[See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print.]

<Waste ink amount setting procedures>

Set the waste ink amount data to a replaced new EEPROM after the logic board is replaced in servicing.
1) Before replacement of the logic board ass'y, check the waste ink amount in EEPROM information print. [See 3-4.
Verification Items, (2) EEPROM information print.]
2) In the waste ink amount setting mode, press the Stop/Reset button the specified number of time(s) according to the waste ink
absorber whose value should be transferred to the replaced new EEPROM. (Only the main waste ink absorber for the
MP530)

Time(s) Waste ink absorber Remarks

0 times Main waste ink absorber

1-42
 1 time Platen waste ink absorber Not valid for the MP530
Both the main and platen waste ink
2 times Only the main waste ink absorber is valid for the MP530
absorbers
3 times or Press the ON/OFF button to return to the waste ink amount
Not valid
more setting mode.

3) Press the ON/OFF button to proceed to the next step.

4) The waste ink amount can be set in 10% increments by pressing the Stop/Reset button. Press the Stop/Reset button the
appropriate number of time(s) to select the value which is closest to the actual waste ink amount.

Time(s) Waste ink amount value to be set (%)

0 times 0%
1 time 10%
2 times 20%
3 times 30%
4 times 40%
5 times 50%
6 times 60%
7 times 70%
8 times 80%
9 times 90%
Not valid.
10 times or more
Press the ON/OFF button to return to the waste ink amount setting mode.

5) Press the ON/OFF button to set the selected value to the EEPROM. Print EEPROM information to confirm that the value is
properly set to the EEPROM.

<Button and LCD test procedures>

Confirm the operation after replacement of the LCD unit, Operation panel unit, or Scanner unit.
1) In the Button and LCD test mode, press the Stop/Reset button. The LCD turns black as follows.

1-43
 2) Press the Stop/Reset button again, then the following screen is displayed.

OCFSEIfePTBcsMRLbo
1234567890*#rD

3) Press each button on the operation panel (total 32 buttons).

The character corresponding to the pressed button is disappeared from LCD.
Each time a button is pressed, the COPY button and Alarm LED lights alternately, COPY in green and Alarm in orange.

4) When all the 32 buttons are pressed, the "PASS" is displayed on the LCD, and no further pressing of the button is accepted.

5) Open the scanning unit (printer cover), then press the ON/OFF button to complete Button and LCD testand return to the
service mode menu selection.

To the table of contents To the top

<Part 1: 3. REPAIR; 3-3. Adjustment / Settings (3) to (6)>

1-44
3-4. Verification Items

(1) Service test print

<EEPROM information contents>
On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the
upper portion of the printout.)
MP530: Model name
US: Destination
M = x.xx: ROM version
USB (xxxxxx): USB serial number
FA = xx xx xx: Reserved for plant use
D = xxx.x: Waste ink amount (%)
CDR (+xxxxx, +yyyyy): CD / DVD sensor position correction value
AB (K = OK Y = ...): Ink system function check result

<Print check items>

On the service test print (sample below), confirm the following items:
- Check 1, top of form accuracy: The lines shall not extend off the paper.
- Check 2, EEPROM information
- Check 3, nozzle check pattern: Ink shall be ejected from all nozzles.
- Check 4, check pattern for irregular line feeding: There shall be no remarkable streaks or unevenness.
- Check 5, check pattern for uneven printing due to carriage movement (standard mode): There shall be no remarkable
unevenness.
- Check 6, check pattern for uneven printing due to carriage movement (9600 dpi mode): There shall be no remarkable
unevenness.
- Check 7, CD / DVD sensor and automatic print head alignment sensor correction: The results shall be OK.

1-45
<Service test print sample>

1-46
(2) EEPROM information print
<How to read EEPROM information print>
Print sample:
1: MP530 2: US 3: V1.02 4: IF(USB2=1) 5: D=020.1 6: ST=2006/01/28-18:30
7: ER(ER0=1300 ER1=5100) 8: LPT=2006/05/01-12:09
9: PC(M=002 R=000 T=001 D=009 C=000)
10: CLT(BK=2006/01/28-18:38 CL=2006/01/28-18:38)
11: CH=00002 12: CT(PBK=012 BK=015 Y=013 M=001 C=001) 13: IS(PBK=2 BK=0 Y=2 M=0 C=0)
14: P_ON(S=00009) 15: A_REG=1 16: M_REG=0
17: UR(A(BKoe)=-01 B(Coe)=-02 C(Moe)=000 D(SCoe)=+01 E(SMoe)=+01 F(PBKoe)=000
G(CLbi)=000 H(SCLbi)=+01 I(C-SC)=-01 J(M-SM)=000 K(BK-CL)=+01
L(BKbiPP)=000 M(CLbiPP)=000 N(SCLbiPP)=000 O(NZctr)=000 P(NZedge)=000

18: WP=0024 19: CDIN(LG=001 PB=000 OPB=000) 20: MSD(002)

21: TPAGE=00162 (TTL=00162 FAX=00000 COPY=00000)
22: PAGE(All=00142 PP=00140 HR+MP=00000 PR+SP+SG=00002 GP=00000 PC=00000 EV=00000)
23: UCPAGE(All=00020 PP=00013 HR+MP=00000 PR+SP+SG=00007 GP=00000 PC=00000 EV=00000)
24: BPPAGE(All=00000 BSSP=00000 PC=00000)
25: CDPAGE(All=00000) 26: EDGE=00009 27: L=00008 28: CDR=00000
29: CDRP=(+00498, -00220) 30: CDRS=(130) 31: LM=(ASF_R:00 UT_F:00 UT_R:00)
<Direct>
32: LG=02 English 33: SC=000 34: Seal=000
35: DCD-PP(L=000 2L=000 PC=000 A4=000)
36: DCD-FPP(L=000 2L=000 PC=000 A4=000) 37: DCD-MPP(L=000 2L=000 PC=000 A4=000)
<Scanner>
38: SC=00005
39: SC-dpi (75=00000 150=00000 300=00005 600=00000 1200=00000 2400=00000 4800=00000)
40: SG (GY=00003 CL=00002)
<Copy>
41: MCASF(PP=00000 SP+PR+GP=00000 OTH=00000)
42: MCUT(PP=00000 SP+PR+GP=00000 OTH=00000)
43: CCASF(PP=00000 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000)
44: CCUT(PP=00000 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000)
<FAX>
45: TX=00002 (Bk=00002 Cl=00000) 46: SIZE(A4=00002)
47: RX=00001 48: SIZE(A4=00001)
49: FXSP= 03 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
50: Head TempBK=38.5 51: Head TempC=34.5 52: Env Temp=33.5 53: FF(80 00 3F)

HDEEPROM
54: V0001 55: SN=0001-35E8
56: LN(00015 00015 00015 00015 00063 00063 00015) 57: ID=08
58: IL(PBK=000 BK=000 Y=000 M=000 M2=-03 C=000 C2=-03)

59: <SCAN ERROR HISTORY>

0000 0000
60: <FAX USER ERROR HISTORY>
0018 0000
61: <FAX SERVICE ERROR HISTORY>
1765 0000

1-47
Printed items:
1. Model name 2. Destination 3. ROM version 4. Connected I/F (USB2) 5. Waste ink amount (%) 6. Installation date &
time
7. Operator call/service call error record 8. Last printing date & time
9. Purging count (manual/deep cleaning/timer/dot count/ink tank and print head replacement)
10. Cleaning date & time (BK/CL)
11. Print head replacement count 12. Ink tank replacement count (PBK/BK/Y/M/C) 13. Ink status (PBK/BK/Y/M/C)
14. Power-on count (soft) 15. Automatic print head alignment by user 16. Manual print head alignment by user
17. User print head alignment values (Bkoe/Coe/Moe/SCoe/SMoe/PBKoe/CLbi/SCLbi/C-SC/M-SM/BK-
CL/BKbiPP/CLbiPP/SCLbiPP/NZctr/NZedge)

18. Wiping count 19. Camera Direct Print-supported device connection record (LG = Legacy, PB = Canon PictBridge-
supported camera, OPB = Other PictBridge-supported camera) 20. Longest period where printing stops (days)
21. Total print pages (total, fax, copy pages)
22. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus
Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)
23. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper
Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)
24. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard)
25. Camera Direct print pages (total) 26. Borderless print pages (total) 27. 4x6 print pages 28. Number of CDs and DVDs
printed
29. CD / DVD print position adjustment value 30. CD / DVD sensor correction value 31. Left margin correction value (ASF
back side, U-turn front side, U-turn back side), not used in servicing the MP530
<Direct>
32. Language 33. Business card & Credit card sized paper pages fed 34. Sticker sheets fed
35. Camera Direct print pages: Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter)
36. Camera Direct print pages: Fast Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter)
37. Camera Direct print pages: Matte Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter)
<Scanner>
38. Total scan count
39. Scan count by scanning resolution (75, 150, 300, 600, 1200, 2400, 4800 dpi)
40. Scan count by scanning gradation (grayscale, color)
<Copy>
41. Monochrome copy pages fed via the ASF (plain paper, Photo Paper Plus Glossy & Photo Paper Pro & Glossy Photo Paper,
other)
42. Monochrome copy pages fed via the U-turn cassette (plain paper, Photo Paper Plus Glossy & Photo Paper Pro & Glossy
Photo Paper, other)
43. Color copy pages fed via the ASF (plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper
Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard)
44. Color copy pages fed via the U-turn cassette (plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro &
Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard)
<Fax>
45. Transmission count (monochrome, color) 46. Transmitted pages
47. Reception count 48. Received pages
49. Communication speed
1st line: 33.6 / 31.2 / 28.8 / 26.4 / 24.0 / 21.6 / 19.2 / 16.8 / 14.4 / 12.0 / 9.6 / 7.2 / 4.8 / 2.4 kbps
2nd line: TC14400 / TC12000 / TC9600 / TC7200 / 9600 / 7200 / 4800 / 2400 bps
The number of communication pages at each communication speed is indicated in hex.

50. Print head temperature (BK) 51. Print head temperature (CL) 52. Inside temperature 53. Line inspection information (not
used in servicing)

1-48
 HDEEPROM
54. Version 55. Serial number
56. Lot number 57. Print head ID
58. Ink ejection level (PBK, BK, Y, M, M2, C, C2)

<Scan error history>

59. The last 2 errors (including user errors and copy scan errors. Even if the same errors occur, they are recorded individually.)
<Fax user error history>
60. The last 2 errors
<Fax service error history>
61. The last 2 errors

(3) Fax report

<User report output>
The user report can be output manually by user operation, or automatically via the user data settings.
1) Reports manually output by user operation

Report Operation
Activity report Press the FAX button, then Menu button. Using the right or left cursor
button, select Print report/list, and press the OK button. Chose the item
Coded speed dial telephone no. list
desired, then press the OK button.
User's data list
Memory list

2) Reports automatically output via the user data settings

- TX (Transmission) report
- RX (Reception) report
- Activity report

Memo: The current ROM version (e.g. 1.02) is printed in the upper left of the user's data list. In troubleshooting, check the
ROM version.
Note: If the machine is turned off by removing the power cord with image data remained in the memory and date/time
information, the image data/date/time information will be erased. However, the memory clear list will not be printed at
next power-on.

1-49
<Service report output>
The service data setting status, communication report, and error information report can be output via the service data settings.
1) Reports for service use

Report Operation
System data list In the user mode, press and hold the Stop/Reset button until the
Alarm LED blinks 13 times in orange, then release the button.
Error TX report (with service error code and dump In service data #1 SSSW SW01, set bit 0 and bit 1 to "1." The
list) service error code and dump list will be added to the transmission
report. For details, see <How to set SSSW> below.
Error RX report (with service error code and dump In service data #1 SSSW SW01, set bit 0 and bit 1 to "1." The
list) service error code and dump list will be added to the reception
report. For details, see <How to set SSSW> below.

<How to set SSSW>

1) In the user mode, press and hold the Stop/Reset button until the Alarm LED blinks 12 times in orange, then release the
button.
2) "SERVICE MODE #1 BIT SWITCH" is displayed on the LCD to indicate the machine is in the SSSW mode.
3) Press the OK button. "SW#01 00000000" will additionally be displayed on the LCD.
4) Using the right or left cursor button, set bit 2 (the rightmost digit (LSB)) and bit 1 (the second digit from the right) to "1."
5) Press the OK button.
6) Press the Stop/Reset button.
7) Press the ON/OFF button to turn off the machine.

1-50
<System data list sample>

1-51
<Error transmission report sample>

1-52
 *1: Transaction number (4 digits)
*2: The number sent from the other party or dialed on the machine (the last 20 digits)
*3: ID sent from the other party, when the other party is a Canon fax
*4: Communication start date and time (in 24-hour display)
*5: Communication duration (in minutes and seconds)
*6: The number of pages completely transmitted
*7: "NG" and service error code

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<Part 1: 3. REPAIR; 3-4. Verification Items>

1-53
4. MACHINE TRANSPORTATION
This section describes the procedures for transporting the machine for returning after repair, etc.
1) In the service mode, press the ON/OFF button to finish the mode, and confirm that the paper lifting plate of the sheet feed
unit is raised.
2) Keep the print head and ink tanks installed in the carriage.
[See Caution 1 below.]
3) Turn off the machine to securely lock the carriage in the home position. (When the machine is turned off, the carriage is
automatically locked in place.)
[See Caution 2 below.]

Caution:
(1) If the print head is removed from the machine and left alone by itself, ink (the pigment-based black ink in particular) is
likely to dry. For this reason, keep the print head installed in the machine even during transportation.
(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage
flexible cable, or causing ink leakage, during transportation.
Memo:
If the print head must be removed from the machine and transported alone, attach the protective cap (used when the packing
was opened) to the print head (to protect the print head face from damage due to shocks).

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<Part 1: 4. MACHINE TRANSPORTATION>

1-54
Part 2
TECHNICAL REFERENCE
1. NEW TECHNOLOGIES
(1) Ink tank system (PGI-5BK, CLI-8 series)
An LED is installed in each ink tank.
By the LED indication, wrong installation of the ink tanks will be prevented, and the remaining ink level can be visually
recognized with the ink tanks seated in the carriage.
The pigment-based black ink (PGI-5BK) with higher resistance against bleeding or marker pens increases weather resistance of
photo quality prints.
The combination of the pigment-based black ink and the dye-based inks (CLI-8 series) makes the ink system strong in both
photo and text printing.

(2) Super-photo quality printing

By the FINE technologies, 1 pl of ultra-fine ink droplet is adopted. The MP530 provides excellent super-photo print quality
without graininess at the maximum resolution of 9,600 dpi x 2,400 dpi*1, which is equal to that of a 6-color machine.
*1: Printing at the minimum distance of 1/9600 inch between the dots.

(3) Print and copy speed

Print speed :
Approx. 36 sec. in 4" x 6" borderless printing (standard mode, Photo Paper Plus Glossy, full page, SCID No.2)
For reference, 29 ppm in monochrome printing (Custom setting 5) and 19 ppm in color printing (Custom setting 5)
Copy speed *2:
28 cpm in monochrome copy and 19 cpm in color copy
*2: Based on Canon standard pattern. CPM copy speeds based on fast mode setting using plain paper.
Copy speed may vary depending on document complexity, copy mode, page coverage and the number of copies
selected.

(4) USB 2.0 Hi-Speed supported

The printer supports USB 2.0 Hi-Speed, enabling high-speed data transfer in use with the computer.

(5) 20 characters x 2 lines Monochrome LCD

(6) 1200 x 2400 dpi CIS scanner

The MP530 features a 1200 x 2400 dpi*3CIS scanner that includes ample image adjustment functions.
Rapid scanning is made possible by a high-speed USB 2.0 interface.

*3: Flatbed scanner only. ADF scan: Max. 600 x 600 dpi

(7) ADF (Automatic Document Feeder)

Max. 30 pages of A4 or letter-size sheets (75 gsm / 20 lb paper), up to 4 mm in height.
Max. 10 pages of legal-size sheets (75 gsm / 20 lb paper), up to 2 mm in height.

(8) FAX
- 40 coded speed dials
- 150 page reception in the memory (based on the Canon standard transmission chart)
- Super G3 high-speed fax

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<Part 2: 1. NEW TECHNOLOGIES>

2-1
2. CLEANING MODE AND AMOUNT OF INK PURGED

To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing
(when the cleaning flag is on),
except in the following cases:
- Cleaning on arrival: Performed when the scanning unit (printer cover) is closed.
- Manual cleaning / deep cleaning: Performed manually.
<Cleaning mode list>
Black: Pigment-based black
Color: Dye-based black, cyan, magenta, yellow
Est. required time
Amount of ink used (g)
(sec.)
Condition Details (in the normal
(not including the
temperature/humidity
time of opening the
environment)
caps)
On arrival of the machine First to third cleaning after shipped from the 0.45 (Black) 100
(All in sequence) plant*1. 1.50 (Color)

Dot count cleaning When the specified number of dots are 0.14 (Black) 35 (Black)
(Black) printed since the previous Black cleaning.

Timer cleaning - 0*2 If 24 to 60 hours have elapsed since the 0.14 (Black) 35 (Black)
(Black only) previous Black cleaning till the start of the
next printing.

Timer cleaning - 1 If 60 to 96 hours have elapsed since the

(Black only) previous Black cleaning till the start of the
next printing.
Timer cleaning - 2 If 96 to 120 hours have elapsed since the
(Black only) previous Black cleaning till the start of the
next printing.
Timer cleaning - 3*3 If 120 to 336 hours have elapsed since the 0.14 (Black) 35 (Black)
(Black/Color) previous Black/Color cleaning till the start of 0.50 (Color) 40 (Color)
the next printing.

Timer cleaning - 4 If 336 to 504 hours have elapsed since the 0.45 (Black) 80
(All in sequence) previous Black/Color cleaning till the start of 1.00 (Color)
the next printing.
Timer cleaning - 5 If 504 to 720 hours have elapsed since the 80
(All in sequence) previous Black/Color cleaning till the start of
the next printing.
Timer cleaning - 6 If 720 to 1,080 hours have elapsed since the 80
(All in sequence) previous Black/Color cleaning till the start of
the next printing.
Timer cleaning - 7 If 1,080 to 2,160 hours have elapsed since 0.78 (Black) 85
(All in sequence) the previous Black/Color cleaning till the 1.00 (Color)
start of the next printing.

Timer cleaning - 8 If 2,160 to 4,320 hours have elapsed since 1.58 (Black) 90
(All in sequence) the previous Black/Color cleaning till the 1.00 (Color)
start of the next printing.

2-2
Timer cleaning - 9 If 4,320 to 8,640 hours have elapsed since 1.58 (Black) 90
(All in sequence) the previous Black/Color cleaning till the 1.00 (Color)
start of the next printing.
Timer cleaning - 10 If 8,640 or longer hours have elapsed since 90
(All in sequence) the previous Black/Color cleaning till the
start of the next printing.
At print head replacement When the print head is removed and 0.45 (Black) 100
(All in sequence) installed. 1.50 (Color)

At ink tank replacement*4 When an ink tank is replaced (without the 0.30 (Black) 80 (All in sequence)
(Black/Color/All in print head removal or re-installation) 1.00 (Color) 40 (Black)
sequence) 65 (Color)

Manual cleaning - Via the operation panel (All at the same 0.14 (Black) 50 (All at the same
time only) 0.50 (Color) time)
(Black/Color/All at the same
40 (Black)
time) - Via the MP driver (Selectable from Black,
Color, or All at the same time) 40 (Color)

Deep cleaning - Via the operation panel (All at the same 1.58 (Black) 100 (All at the same
time only) 1.00 (Color) time)
(Black/Color/All at the same
45 (Black)
time) - Via the MP driver (Selectable from Black,
Color, or All at the same time) 60 (Color)

If the print head has not been 0.30 (Black) 80 (All in sequence)
capped before power-on 1.00 (Color)
(All in sequence)

*1: The counter for the on-arrival cleaning is checked at opening and closing of the scanning unit (the first opening and
closing only), before start of printing, at dot-count cleaning (at paper ejection), and at manual cleaning, and the on-
arrival cleaning is performed according to the counter value. After each on-arrival cleaning, the counter value is
reduced by 1.
When the counter value is 3, 2, or 1: On-arrival cleaning is performed.
When the counter value is 0: On-arrival cleaning is not performed.
*2: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this
cleaning will be conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be
performed.
*3: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the
cleaning mode may differ according to Black or Color.
*4: When only the black ink tank is replaced, Black cleaning is performed. One of the color ink tanks is replaced, Color
cleaning is performed. Both the black and color ink tanks are replaced, All-at-the-same-time cleaning is performed.

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<Part 2: 2. CLEANING MODE AND AMOUNT OF INK PURGED>

2-3
3. PRINT MODE
Default setting
Selectable in the MP driver Main tab
Selectable after clicking Custom in the Main tab
Ink used PigBk: PGI-5BK
C: CLI-8C
M: CLI-8M
Y: CLI-8Y
k: CLI-8BK
c: CLI-8C(small droplet)
m: CLI-8M(small droplet)
Print control Bi: Bi-directional
Uni: Uni-directional
3-1. Normal Color Printing via Computer
MP driver Custom setting
Paper type 5 4 3 2 1
(Canon specialty
paper) Item
Plain paper Print quality Custom Fast Standard High
Resolution HxV (dpi) 300X300 300X300 PigBk:600X600 PigBk:600X600
Print control 1 pass, Bi 1 pass, Bi C/M/Y:1200X1200 C/M/Y: 1200X1200
Ink used PigBk/C/M/Y PigBk/C/M/Y 1 pass, Bi 4 passes, Bi
PigBk/C/M/Y PigBk/C/M/Y/c/m
Photo Paper Pro Print quality Standard High Custom
(PR-101) Resolution HxV (dpi) 1200X2400 1200X2400 9600X2400
Print control 4 passes, Bi 6 passes, Bi 16 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k
Photo Paper Print quality Fast Standard High
Plus Glossy Resolution HxV (dpi) 1200X2400 1200X2400 1200X2400
Photo Paper Print control 3 passes, Bi 4 passes, Bi 6 passes, Bi
Plus Semi-gloss Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k
(PP-101/SG-101)
Photo Paper Print quality Standard High
Plus Double Resolution HxV (dpi) 1200X2400 1200X2400
Sided Print control 4 passes, Bi 6 passes, Bi
(PP-101D) Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Matte Photo Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(MP-101) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Glossy Photo Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(GP-401/501) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
High Resolution Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(HR-101) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Envelope Print quality Standard High
Resolution HxV (dpi) PigBk/Y:600X600 PigBk/Y:600X600
Print control C/M/k:1200X1200 C/M/k:1200X1200
Ink used 2 passes, Bi 4 passes, Bi
PigBk/C/M/Y/k PigBk/C/M/Y/k
Printable disc Print quality Fast Standard High
(recommended) Resolution HxV (dpi) 1200X2400 1200X2400 1200X2400
Print control 4 passes, Bi 6 passes, Bi 8 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k
Printable disc Print quality Fast Standard High
(others) Resolution HxV (dpi) 1200X2400 1200X2400 1200X2400
Print control 4 passes, Bi 6 passes, Bi 8 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k

2-4
T-Shirt Transfers Print quality High
(TR-301) Resolution HxV (dpi) 1200X1200
Print control 6 passes, Bi
Ink used C/M/Y/k
Transparency Print quality Standard High
(CF-102) Resolution HxV (dpi) PigBk:600X600 PigBk:600X600
Print control C/M/Y/k:1200X1200 C/M/Y/k:1200X1200
Ink used 4 passes, Bi 6 passes, Bi
PigBk/C/M/Y/k PigBk/C/M/Y/k
Other Photo Print quality Standard
Paper Resolution HxV (dpi) 1200X2400
Print control 8 passes, Bi
Ink used C/M/Y/c/m/k
3-2. Normal Grayscale Printing via Computer
MP driver Custom setting
Paper type
(Canon specialty 5 4 3 2 1
paper) Item
Plain paper Print quality Custom Fast Standard High
Resolution HxV (dpi) 300X300 300X300 600X600 600x600
Print control 1 pass, Bi 1 pass, Bi 1 pass, Bi 4 passes, Bi
Ink used PigBk PigBk PigBk PigBk
Envelope Print quality Standard High
Resolution HxV (dpi) 600X600 600X600
Print control 2 passes, Uni 4 passes, Uni
Ink used PigBk PigBk
3-3. Borderless Printing via Computer
MP driver Custom setting
Paper type
(Canon specialty 5 4 3 2 1
paper) Item
Plain paper Print quality Standard
Resolution HxV (dpi) Y:600X600
Print control C/M/k:1200X1200
Ink used 2 passes, Bi
C/M/Y/k
Photo Paper Pro Print quality Standard High Custom
(PR-101) Resolution HxV (dpi) 1200X2400 1200X2400 9600X2400
Print control 4 passes, Bi 6 passes, Bi 16 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k
Photo Paper Plus Print quality Fast Standard High
Glossy Resolution HxV (dpi) 1200X2400 1200X2400 1200X2400
Photo Paper Plus Print control 3 passes, Bi 4 passes, Bi 6 passes, Bi
Semi-gloss Ink used C/M/Y/c/m/k C/M/Y/c/m/k C/M/Y/c/m/k
(PP-101/SG-101)
Glossy Photo Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(GP-401/501) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Matte Photo Paper Print quality Standard High
(MP-101) Resolution HxV (dpi) 1200X2400 1200X2400
Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Photo Paper Plus Print quality Standard High
Double Sided Resolution HxV (dpi) 1200X2400 1200X2400
(PP-101D) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Other Photo Paper Print quality Standard
Resolution HxV (dpi) 1200X2400
Print control 8 passes, Bi
Ink used C/M/Y/c/m/k

2-5
3-4. Duplex Printing via Computer

MP driver Custom setting

Paper type
(Canon specialty 5 4 3 2 1
paper) Item
Plain paper Print quality Custom Fast Standard High
Resolution HxV (dpi) 300X300 300x300 PigBk:600X600 PigBk:600X600
Print control 1 pass, Bi 1 pass, Bi C/M/Y:1200X1200 C/M/Y:1200X2400
Ink used PigBk/C/M/Y PigBk/C/M/Y 1 pass, Bi 4 passes, Bi
PigBk/C/M/Y PigBk/C/M/Y
Photo Paper Plus Print quality Standard High
Double Sided Resolution HxV (dpi) 1200X2400 1200X2400
(PP-101D) Print control 4 passes, Bi 6 passes, Bi
Ink used C/M/Y/c/m/k C/M/Y/c/m/k

3-5. Camera Direct Printing

MP driver Custom setting

Paper type
(Canon Camera Direct Print
5 4 3 2 1
specialty mode
paper) Item
Plain paper Print quality Standard High
Resolution HxV (dpi) PigBk:600X600 PigBk:600X600
Print control C/M/Y/c/m:1200X2400 C/M/Y/c/m:1200X2400
Ink used 4 passes, Bi 6 passes, Bi
PigBk/C/M/Y/c/m PigBk/C/M/Y/c/m
Photo Paper Print quality Standard High
Pro Resolution HxV (dpi) 1200X2400 1200X2400
(PR-101) Print control 4 passes, 6 passes, Bi
Ink used Bi C/M/Y/c/m/k
C/M/Y/c/m/k
Photo Paper Print quality Standard High
Plus Glossy Resolution HxV (dpi) 1200X2400 1200X2400
Photo Paper Print control 4 passes, 6 passes, Bi
Plus Semi- Ink used Bi C/M/Y/c/m/k
gloss C/M/Y/c/m/k
(PP-101/SG-
101)

2-6
3-6. Copying

MP driver Custom setting

Paper type
(Canon
5 4 3 2 1 Copy mode
specialty
paper) Item
Plain paper Print quality Fast Standard High
Resolution HxV (dpi) 300X300 600X600 600X600
Single sided Print control 1 pass, Bi 1 pass, Bi 4 passes, Bi
Black Ink used PigBk PigBk PigBk
Plain paper Print quality Fast Standard High
Resolution HxV (dpi) 300X300 PigBk/Y:600X600 PigBk:600X600
Single sided Print control 1 pass, Bi C/M:1200X1200 C/M/Y/c/m:1200X2400
Color Ink used PigBk/C/M/Y 1 pass, Bi 4 passes, Bi
PigBk/C/M/Y PigBk/C/M/Y/c/m
Glossy Photo Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(GP-401/501) Print control 4 passes, Bi 6 passes, Bi
Single sided Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Black/Color
Photo Paper Print quality Standard High
Pro Resolution HxV (dpi) 1200X2400 1200X2400
(PR-101) Print control 4 passes, Bi 6 passes,
Single sided Ink used C/M/Y/c/m/k Bi
Black/Color C/M/Y/c/m/k
Matte Photo Print quality Standard High
Paper Resolution HxV (dpi) 1200X2400 1200X2400
(MP-101) Print control 4 passes, Bi 6 passes, Bi
Single sided Ink used C/M/Y/c/m/k C/M/Y/c/m/k
Black/Color
Photo Paper Print quality Standard High
Plus Glossy Resolution HxV (dpi) 1200X2400 1200X2400
Photo Paper Print control 4 passes, Bi 6 passes, Bi
Plus Semi- Ink used C/M/Y/c/m/k C/M/Y/c/m/k
gloss
(PP-101/SG-
101)
Single sided
Black/Color
Plain paper Print quality Fast Standard High
Resolution HxV (dpi) 300X300 PigBk/Y:600X600 PigBk:600X600
Double Sided Print control 1 pass, Bi C/M:1200X2400 C/M/Y/c/m:1200X2400
Black/Color Ink used PigBk/C/M/Y 1 pass, Bi 4 passes, Bi
PigBk/C/M/Y PigBk/C/M/Y/c/m

To the table of contents To the top

<Part 2: 3. PRINT MODE>

2-7
4. FAQ (Problems Specific to the MP530 and Corrective Actions)

Possible call or
No. * Function Phenomenon Condition Cause Corrective action
complaint
Skewed paper - Paper feeding from the Due to its mechanism, Change the paper feeding - Paper feeds at an
feeding cassette, Photo Paper contact of the PF pinch method from the cassette angle.
Plus Double Sided, 5 x rollers to the 5 x 7 size to the auto sheet feeder.
1 B Print results - A margin appears
7 size paper is uneven, which
on printouts.
is likely to cause
skewed paper feeding.
Improper paper - Paper feeding from the In the high temperature - Reduce the amount of - Multiple sheets of
feeding: ASF and high humidity paper set in the ASF to paper feed at the
- Multi-feeding - Plain paper environment, paper half (approx. 5 mm same time.
becomes wavy; in the high). - Paper feeds at an
- Skewed paper - Highest print speed low temperature and
(Custom setting to 5) angle.
feeding low humidity
- In the high temperature environment, paper - A paper jam
- Paper jam occurs.
and high humidity curls significantly.
2 B Paper feed environment When the maximum
- In the low temperature amount of paper is set
and low humidity in the ASF, and if the
environment paper-return tab fits in a
wave or curl of the
- With the maximum paper, the tab slips and
amount of paper set (13 does not catch paper
mm) properly, causing paper
feed problems.
Skewed paper - Paper feeding from the Since coaxial tolerance - Align the paper guide to - Paper feeds at an
feeding (at the ASF between the pinch roller the paper edge tighter angle.
level of +/- 1%) - Credit Card size and the LF roller, which than usual.
- A margin appears
determines the paper
on printouts.
feed alignment, is
0.2mm, skewed paper
feeding can occur.
However, according to
3 C Print results
the field data of current
models, the skewness
level caused by the
coaxial tolerance of
0.2mm is within the
criteria of +/- 1%, thus
the phenomenon is left
as is.
Soiling on the - After continuous In borderless printing, 1. Perform Bottom plate - Paper gets
back side of paper borderless printing of printing is performed to cleaning (from the smeared.
(lines or streaks small sized paper (such the size slightly larger MP driver) up to 3 - The back side of
parallel to the as 4 x 6), when a larger than the paper size, and times*1. paper gets
paper feed sized paper (such as ink off the paper is smeared.
2. If soiling on the paper
direction) A4) is printed. absorbed by the platen's
still remains after 3
- With Photo Paper Plus ink absorber. Absorbed
times of Bottom plate
4 A Print results Double Sided or ink may attach to the
cleaning, wipe the
postcards, the platen rib(s) after
platen rib(s) and their
phenomenon is likely to several dozen sheets are surroundings with a
be noticeable and to be printed, causing soiling cotton swab.
complained of by users, at the leading edge of
as printing is performed paper or on the back
on both sides of such side of paper.
paper.
Soiling on paper in - Automatic duplex On the rib(s) inside the Temporary operational - Paper gets
automatic duplex printing (Photo Paper sheet feed unit used for solution: smeared.
printing (lines or Plus Double Sided, duplex printing, ink Cancel automatic duplex - The back side of
streaks postcards, plain paper) mist may accumulate, printing, and manually paper gets
perpendicular to smearing paper. print each side of paper. smeared.
the paper feed
direction) - Even after Bottom
Cleaning by user: plate cleaning
1. Perform Bottom plate was performed,
cleaning (from the and the platen
MP driver) up to 3 ribs were cleaned

2-8
 times*1. with cotton swab,
paper gets
2. If soiling on the paper
smeared.
still remains after 3
times of Bottom plate
cleaning, wipe the
platen rib(s) and their
surroundings with a
cotton swab.
If the phenomenon
5 B Print results
persists after conducting 1
and 2, servicing is
required.

Service:
Wipe any soiling or dirt
off from the sheet feed
unit and the bottom case
unit ribs*2.
Scratches on paper - PP-101D, PP-101, PR- Scratches on the PF - Change the paper - Paper is
101, SG-101, etc. return lever due to feeding method from scratched.
- Paper feeding from the paper feeding from the the cassette to the auto - Marks appear on
cassette cassette, and duplex sheet feeder. printed paper.
printing path. - If automatic duplex
printing is performed,
cancel it, and, by
setting only a single
sheet of paper in the
auto sheet feeder,
manually print each
6 C Print results side of paper.
- PP-101D, PP-101, PR- When multiple sheets Set only a single sheet of
101, SG-101, etc. of paper are set, the paper in the auto sheet
- Paper feeding from the back side of paper feeder.
ASF being picked up
scratches the front side
- Multiple number of of paper beneath
sheets loaded (especially where the
paper feed rollers
contact when picking
up the paper).
Soiling on paper The machine has been Due to ink mist Clean the ASF sub-rollers
used for a long period of attached to the ASF (see *3 for details.)
time with the ASF cover sub-pick-up rollers.
closed before printing is If printing is done from
performed using the ASF. the cassette with the
ASF cover closed, ink
mist is kept inside the
machine, attaching to
the ASF sub-pick-up
7 C Print results rollers.
Since the sub-rollers
usually do not contact
the paper, ink mist can
easily accumulate,
especially during
printing on small-sized
paper which never
contacts the sub-
rollers.
- Skewed paper - SG-101 When 10 sheets of - Straighten the paper. - Paper feeds at an
feeding - Paper feeding from the paper are set in the - Set 5 or less sheets of angle.
ASF ASF, and if they warp paper in the ASF. - A margin appears
significantly, the
- 10 sheets (max.) set in on printouts.
8 B Print results warping portions of
the ASF paper get over the cover
guide, not being aligned
along the guide
properly.
- Improper - Photos taken with a - In Layout print, photo - Print result differs

2-9
 trimming in DoCoMo mobile phone selection is done using from what is
Layout print and saved in a memory thumbnails. displayed on the
card - For photos in general, LCD.
- In Card Direct Layout both the thumbnail
print, if the Trimming and the original
button is pressed while image are in
a thumbnail is landscape.
displayed, the - However, for photos
orientation of the taken with a
trimmed photo on the DoCoMo mobile
LCD differs from the phone, original
one actually printed. images are in portrait
while thumbnails are
in landscape. If the
Trimming button is
pressed while
thumbnails are
Layout displayed, the
9 C thumbnail which
print / LCD
reflects the trimming
effects on the original
image is temporarily
displayed in portrait,
causing the
orientation
difference.
- For easy operation,
thumbnails are used
in photo selection for
Layout print. For this
reason, with photos
taken with a
DoCoMo mobile
phone, a display on
the LCD does not
always match the
actual print result.
Fax received in the - Improper machine Ink is out. Replace the empty ink - Fax cannot be
memory settings tank. received.
- Improper machine The paper size is not set Set the paper size - Fax is not printed.
condition at reception of properly. properly.
a fax
(A4, LTR, and LGL*4
size)

*4: Paper can be used

only for the ASF.
The selected paper type Select plain paper.
Fax is not supported for fax
10 A
reception reception.
No paper. Set paper, and press the
OK button.
PGI-5BK (pigment- To print the received fax,
based ink) is getting press the Menu button in
low. the FAX mode, select
FAX SETTINGS,
MEMORY
REFERENCE, and
PRINT DOCUMENT.
Or replace PGI-5BK.
Fax received in the At reception of a fax, the The machine is in the - Approx. 3 minutes after - Fax cannot be
memory machine is in a mode COPY or SCAN mode the end of operation received.
other than the FAX mode. at reception of a fax. being performed at fax - Fax is not printed.
reception, the machine
Fax automatically changes
11 A to the FAX mode and
reception
prints the received fax
from the memory.
After the fax is printed,
the machine remains in

2-10
 the FAX mode (not
returns to the mode
before the FAX mode.)
- To print the fax
immediately after
reception, press the
FAX button.
Fax received in the Pressing of the Stop/Reset An error (such as "no When an error is cleared - Fax is not printed.
memory button to clear an error. paper" error) at by the Stop/Reset button,
reception of the fax is the fax received in the
cleared by pressing the memory remains in the
Stop/Reset button. memory, and is not
printed automatically.
Fax To print it, perform either
12 A of the following:
reception
- Press the FAX button
when the machine is in
the FAX standby mode.
- Press another mode
button, then the FAX
button.
Color fax not Dye-based color ink (CLI- Dye-based color ink To print the received fax, - Color fax cannot
received 8 series) is getting low. (CLI-8 series) is getting press the Menu button in be received.
low. the FAX mode, select - Color fax is
FAX SETTINGS, received in the
Fax MEMORY
13 A memory.
reception REFERENCE, and
PRINT DOCUMENT.
Or replace the applicable
ink tank.

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling.
*2: Locations to clean in servicing when soiling on paper in automatic duplex printing persists:

*3: How to make and set the ASF sub-roller cleaning sheet:
1) Fold a sheet of plain paper lengthwise in half.
2) Fold the paper at approx. 60 mm from the end, and fold the folded end in half backward, as shown below.

2-11
 3) Moisten the folded end portion (indicated by the blue circle in the figure above) using a wipe, and set the paper in the ASF so that the
moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper
to the ASF cover, as shown below.

4) With the machine turned on in the user mode, set the paper source to the ASF and press the Menu button. Select Maintenance, then
Roller cleaning.
5) The paper wipes off ink from the sub-rollers.

* Occurrence level:
A: The symptom is likely to occur frequently. (Caution required)
B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.

To the table of contents To the top

<Part 2: 4. FAQ>

2-12
Part 3
APPENDIX
1. BLOCK DIAGRAM
OP PANEL / LCD MAIN_PWB & SUB PWB

Power Key
FLASH ROM
Stop/Reset 64Mbit
Key ASIC
BGA
Alarm LED 404pin SDRAM 256Mbit

Front_SOLENOID
INT
LCD KEY
Picot
2
Mono
SDIO
2line
PLL
30MHz
SSCG
LED

DSC_PWB
Scanner Unit Open
2 Switch
USB-A 4 EEP-ROM
USB 128Kbit
HOST
CR_PWB
RTC
EEP-ROM

INT Print
32.768KHz Head
INK_TANK_CON
_PWB
MAIN_CAM_PWB CR Encoder
MAIN_CA Ink Tank
M 3 4 Connector
Sensor OPAMP Diode Sensor
CDR_SEN_PWB
Thermister
CDR Tray Guide CD-R
SW 2 3 Sensor
INK_SEN_PWB
Ink
AD
Sensor 3 2 CR Motor
INK_TANK_SEN_PWB
Ink Tank 2 PF Motor
2 Motor
Sensor
Driver
4 ADF Motor
AP Motor 2
5.5V
LF Motor 2 DS
3 Sensor
Scanner Unit Motor DES
3 Sensor
FB Motor 4 Driver
ASFCAM
Sensor

PFCAM ADF_PWB
Sensor
3.3V 1.5V

Home
Position PE_SEN_PWB
Sensor
PE
3 Sensor
PFPE_SEN_PWB
CIS AFE PFPE
3 Sensor
LF_ENC_PWB
USB-B USB 2.0 LF
HS/FS 4 Encoder PF_ENC_PWB

PF
4 Encoder
AP_ENC_PWB
SPEAKER 2 TONE
AP
4 Encoder
NCUPWB LIFT_SEN_PWB

3 CR LIFT
Reley Sensor
Modular
Jack
MODEM
OPAMP

LINE/TEL OPAMP
28.22MHz

2
+20v∼+28ｖ +32V +24v +16V PW_CONT

Power Unit(universal)
AC Code 3-1

<Part 3: 1.BLOCK DIAGRAM>

 2. WIRING DIAGRAM
J1 20 chara x 2 lines
CN603 PANEL FFC 13pin J3 LCD
POWER SUPPLY QM2-3077 : DC HARNESS
Core
Panel Board QK1-1896
UNIT 8
Core
3T 8 8 CN401 WE8-6418 3 J2
2 2
HPS HARNESS HPS UNIT (HPS: Home Position Sensor)
QM2-2685 : Sensor Multi 2 Harness
QM2-2677 (PE SEN U.) 3
7 Scan
7 CN513 HPS PCB_unit
Motor
QM2-2683 (TIMING SEN U.)
4 FFC Core GND HARNESS 1
CIS FFC 12pin
CN801 WE8- CIS
6374
Sensor Multi 1 Harness QM2-3731 : SCAN MOTOR
RELAY HARNESS SCANNER
(PF ENC SEN PCB U.) 4
CN702 4 4 Core3T 4 4
GND HARNESS 2
(APCL ENC SEN PCB U.) 4 11 11 CN511
ADF
TUBE Core3T 4 Motor
4
8 8 8 8
(PFPE SEN PCB U.) 3 CN703
DS Harness
ADF HARNESS WE8-6417 3 3 DS PCB UNIT
QM2-3099 : Motor Multi Harness ADF PWB 3
3
CR CN701 3
QK1-1500 2 QM2-3729 : ADF Harness Unit
Motor Core 3 DES PCB UNIT

3-2
2T CN803
8 8
Logic 2 2 2
DES Harness
AP SOLENOID
Motor
2
Board
QM2-3726 : SOLENOID RELAY HARNESS QK1-2238: SOLENOID UNIT
QM2-3637
CN403 QM2-3092 : CR_LIFT SNS UNIT
LF CR_LIFT SENSOR HARNESS
QK1-1502 2 C
Motor USB2.0 9 9 CN510 3
Z3 Photo Interrupter
UT INK SENSOR UNIT
2 INK TANK SEN PCB UNIT
Motor INK SEN MULTI HARNESS
WE8-6418 CZ INK SENSOR UNIT
CN604 5 5
2 2 J3
TEL NCU Board J1
NCU FFC 15pin
Core CN901
J2 QM2-3716 QK1-2346 SENSOR MULTI 4 HARNESS UNIT
LINE INNER COVER SWITCH
SENSOR MULTI 4 HARNESS
Core5T CZ
SUB2 HARNESS CN605 5
5 C
Main_CAM SNS
QK1-2333 : PictBridge HARNESS
CN908 4 Core3T Z3
CN909 CARRIAGE UNIT
DSC Core3T 4 4
CN904 5 Core3T CN906
CN402 AB PWB
SUB1 HARNESS
QK1-2329 : SPEAKER CN902 Sub CN302 CR-FFC 20pin
SPEAKER 2 2 CR Multi Harness
Board FFC Core FFC Core
QM2-3717 (WE8-6324) (WE8-6324)
CR PWB 4
SUB FFC 9pin 7 7
SCAN OPEN SEN HARNESS CN903 CN905
QK1-2345 3
SCAN OPEN CN301 CR-FFC 45pin
2 2 CN907
SENSOR
(LEVER SWITCH)
SCAN OPEN SEN UNIT
CDR_SNS
<Part 3: 1.WIRING DIAGRAM>
3. CONNECTOR LOCATION AND PIN LAYOUT

3-1. Logic Board Ass'y

CN101 (Not used)

CN301(Print Head 1/2 [Carriage Unit])

No. Signal name Function Input / Output

1 AB_POW Ink tank sensor chip power supply OUT
2 AB_DATA Ink tank sensor data signal BUS
3 AB_POW Ink tank sensor chip power supply OUT
4 AB_CLK Ink tank sensor data transfer clock signal BUS
5 LOGIC_GND Logic ground -
6 H_D3 Head data (PK2) OUT
7 H_D0 Head data (BK1) OUT
8 H_D1 Head data (BK2) OUT
9 H_D5 Head data (SC1) OUT
10 H_ENB0 Head heat enable signal 0 (BK) OUT
11 LOGIC_GND Logic ground -
12 DIA0 Diode sensor anode 0 IN
13 LOGIC_GND Logic ground -
14 H_D2 Head data (PK1) OUT
15 H_D4 Head data (C1) OUT
16 H_ENB3 Head heat enable signal (SCol) OUT
17 H_D8 Head data (Y1) OUT

3-3
 18 H_ENB1 Head heat enable signal (Col-1) OUT
19 H_LATCH Head data latch signal OUT
20 H_EEPROM_CS Head EEPROM chip select signal OUT
21 H_EEPROM_SK Head EEPROM serial clock signal OUT
22 H_D10 Head data (SM2) OUT
23 LOGIC_GND Logic ground -
24 H_CLK Head data transfer clock signal OUT
25 H_EEPROM_DIO Head EEPROM input output data IN/OUT
26 H_D12 Head data (SC2) OUT
27 H_D6 Head data (M1) OUT
28 LOGIC_GND Logic ground -
29 CR_ENCB Carriage encoder phase B IN
30 LOGIC_GND Logic ground -
31 CR_ENCA Carriage encoder phase A IN
32 LOGIC_GND Logic ground -
33 DIA1 Diode sensor anode 1 IN
34 LOGIC_GND Logic ground -
35 H_D7 Head data (SM1) OUT
36 H_D11 Head data (M2) OUT
37 H_D9 Head data (Y2) OUT
38 H_D13 Head data (C2) OUT
39 SNS_CDR_P CDR position sensor signal IN
40 THERMO Carriage temperature sensor signal IN
41 LOGIC_GND DIK (logic ground) -
42 H_ENB2 Head heat enable signal 2 (Col-2) OUT
43 VSEN_CDRS CDR sensor power supply OUT
44 VSEN_3.3V Sensor power supply 3.3V OUT
45 LOGIC_GND Logic ground -

CN302 (Print Head 2/2 [Carriage Unit])

No. Signal name Function Input / Output

1 to 3 H_GND Head drive ground -
4 to 6 HVH_24V Head drive power supply +24V OUT
7 to 10 H_GND Head drive ground -
11, 12 HVH_16V Head drive power supply +16V OUT
13 to 16 HVH_24V Head drive power supply +24V OUT
17 LOGIC_GND Logic ground -
18 HVDD_3.3V Head logic power supply +3.3V OUT
19 LOGIC_GND Logic ground -
20 HVDD_3.3V Head logic power supply +3.3V OUT

CN401 (Power Supply Unit)

No. Signal name Function Input / Output

3-4
 1 VH2 Head power supply +16V IN
2 H2_GND Head ground -
3 VH1 Head power supply +24V IN
4 H1_GND Head ground -
5, 6 VM Motor power supply +32V IN
7 M_GND Motor ground -
8 PW_CONT1 Power supply control signal OUT

CN403 (USB 2.0 I/F)

No. Signal name Function Input / Output

1 SNS_USB USB Vbus power supply sensor IN
2 D- USB D- signal BUS
3 D+ USB D+ signal BUS
4 GND Ground -
5 to 9 L_GND Logic ground -

CN510 (CR Lift Sensor)

No. Signal name Function Input / Output

1 VSEN_3.3V Sensor power supply +3.3V OUT
2 GND Ground -
3 SNS_CR_LIFT Carriage lift sensor IN

CN511 (PF Sensor / Encoders)

No. Signal name Function Input / Output

1 VSEN_3.3V Sensor power supply +3.3V OUT
2 GND Ground -
3 SNS_PF_PE PF / PE sensor IN
4 GND Ground -
5 APCL_ENCA APCL encoder phase A IN
6 VSEN_3.3V Sensor power supply +3.3V OUT
7 APCL_ENCB APCL encoder phase B IN
8 GND Ground -
9 PF_ENCA PF encoder phase A IN
10 VSEN_3.3V Sensor power supply +3.3V OUT
11 PF_ENCB PF encoder phase B IN

CN513 (PE Sensor / LF Encoder )

No. Signal name Function Input / Output

1 VSEN_3.3V Sensor power supply +3.3V OUT
2 GND Ground -
3 SNS_PE PE sensor IN
4 GND Ground -
5 LF_ENCA LF encoder phase A IN
6 VSEN_3.3V Sensor power supply +3.3V OUT

3-5
 7 LF_ENCB LF encoder phase B IN

CN603 (Operation Panel / LCD Unit)

No. Signal name Function Input / Output

1 GND Ground -
2 +3.3V LCD logic power supply +3.3V OUT
3 PANEL_RSTX Panel reset signal OUT
4 PN_DCLK Clock signal OUT
5 PN_RXD Receive signal IN
6 PN_TXD Transmission signal OUT
7 +5V LCD power supply +5V OUT
8 ERROR_LED Alarm LED OUT
9 STP_SW Stop/Reset switch IN
10 POW_SW Power switch IN
11 VSEN +3.3V Panel power supply +3.3V OUT
12 SNS_HPS Scanner home position sensor signal IN
13 GND Ground -

CN604 (Ink Sensor / Ink Tank Sensor)

No. Signal name Function Input / Output

1 SNS_INK Ink sensor signal IN
2 GND Ground -
3 VSEN_INK Ink sensor power supply +5V OUT
4 AB_POW Ink tank sensor power supply OUT
5 SNS_AB Ink tank sensor signal IN

CN605 (Main Cam Sensor / Inner Cover Switch)

No. Signal name Function Input / Output

1 VSEN_3.3V Sensor power supply +3.3V OUT
2 GND Ground -
3 SNS_MAIN_CAM Main cam sensor IN
4 SNS_CDR_G Inner cover sensor IN
5 GND Ground -

CN701 (Motor Multi Harness)

No. Signal name Function Input / Output

1 CR_M CR motor + OUT
2 CR_MN CD motor - OUT
3 PF_MN PF motor - OUT
4 PF_M PF motor + OUT
5 AP_M AP motor + OUT
6 AP_MN AP motor - OUT
7 LF_M LF motor + OUT
8 LF_MN LF motor - OUT

3-6
CN702 (Scanner Motor)

No. Signal name Function Input / Output

1 SC_MA SC motor phase A+ OUT
2 SC_MAN SC motor phase A- OUT
3 SC_MB SC motor phase B+ OUT
4 SC_MBN SC motor phase B- OUT

CN703 (ADF Motor / DS Sensor / DES Sensor)

No. Signal name Function Input / Output

1 ADF_MA ADF motor phase A+ OUT
2 ADF_MAN ADF motor phase A- OUT
3 ADF_MB ADF motor phase B+ OUT
4 ADF_MBN ADF motor phase B- OUT
5 SNS_ADF_3.3V Sensor power supply +3.3V OUT
6 GND Ground -
7 SNS_ADF_DS Document sensor IN
8 SNS_ADF_DES Document edge sensor IN

CN801 (CIS of Scanner Unit)

No. Signal name Function Input / Output

1 VOUT_R VOUT_R -
2 CIS_MODE XPH2 OUT
3 A_GND A_GND -
4 VCC +3.3V VCC +3.3V OUT
5 REF_V REF_V OUT
6 CIS_SH XTG OUT
7 CIS_CLK XPH1 OUT
8 LED_VCC LED_VCC +24V OUT
9 LED_B LED_B IN
10 LED_G LED_G IN
11 LED_R LED_R IN
12 A_GND A_GND -

CN803 (Smart Tray Solenoid)

No. Signal name Function Input / Output

1 +24V Solenoid drive power supply +24V OUT
2 ON / OFF_C Solenoid ON / OFF switch -

CN901 (for NCU Board)

No. Signal name Function Input / Output

1 D_GND Digital ground -
2 +5V Mechanical relay power supply OUT
3 SRD S relay drive signal (1: ON 0: OFF) OUT
4 HOOK1 Hook detect signal (1: ON 0: OFF) OUT

3-7
 5 CMLD CML relay drive signal (1: ON 0: OFF) OUT
6 HRD H relay drive signal (1: ON (no ring) 2: OFF (ring)) IN
7 CI1 CI detect signal 1 (1: CI 0: No CI) IN
8 +3.3V Digital power supply IN
9 IPSEL Terminal switch signal -
10 D_GND Digital ground -
11 SNOOP Snoop signal IN
12 TX 4-wire analog transmission signal OUT
13 RX 4-wire analog reception signal IN
14 +12V Analog power supply -
15 A_GND Analog ground -

CN905 (to/from NCU Sub Board)

No. Signal name Function Input / Output

1 SPSTP Speaker stop signal OUT
2 BUZZER Keypad/Alarm volume control OUT
3 SCAN_OPEN Scanner open switch signal IN
4 GND Ground -
5 DIA0 Diode sensor anode 0 OUT
6 DIA1 Diode sensor anode 1 OUT
7 DIODE0 Diode sensor signal 0 IN
8 DIODE1 Diode sensor signal 1 IN
9 +5V VCC +5V OUT

CN906 (SUB1, to/from NCU Sub Board)

No. Signal name Function Input / Output

1 +3.3V VCC +3.3V OUT
2 UH1DP PictBridge D+ signal BUS
3 UH1DM PictBridge D- signal BUS
4 PPON PictBridge VBUS power supply OUT

5 OCI Over current detect signal IN

CN909 (SUB2, to NCU Sub Board, for Speaker)

No. Signal name Function Input / Output

1 RX Line monitor signal OUT
2 SPSEL2 Volume control signal 2 OUT
3 SPSEL1 Volume control signal 1 OUT
4 SPSEL0 Sound source select signal (Keypad/Alarm or Line monitor) OUT

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<Part 3: 3. CONNECTOR LOCATION AND PIN LAYOUT; 3-1. Logic Board Ass'y>

3-8
3-2. NCU Board

J1 (to Logic Board)

No. Signal name Function Input / Output
1 A_GND Analog ground -
2 +12V Analog power supply IN
3 RX 4-wire analog reception signal OUT
4 TX 4-wire analog transmission signal IN
5 SNOOP Snoop signal OUT
6 D_GND Digital ground -
7 IPSEL Terminal switch signal -
8 +3.3V Digital power supply IN
9 CI1 CI detect signal 1 (1: CI 0: No CI) OUT
10 HRD H relay drive signal (1: ON (no ring) 0: OFF (ring)) OUT
11 CMLD CML relay drive signal (1: ON 0: OFF) IN
12 HOOK1 Hook detect signal (1: ON 0: OFF) IN
13 SRD S relay drive signal (1: ON 0: OFF) IN
14 DCLIM Not used IN
15 +5.5V Mechanical relay power supply IN
16 D_GND Digital ground -

J2 (Modular Jack, TEL / LINE)

TEL : Pin 1 to 6
LINE : Pin 7 to 12

J3 (Power Supply Unit)

No. Signal name Function Input / Output
1 VH+ External telephone line hook detect power supply -
2 VH- VH ground -

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<Part 3: 3. CONNECTOR LOCATION AND PIN LAYOUT ; 3-2. NCU Board>

3-9
3-3. NCU Sub Board

CN402 (PictBridge Harness)

No. Signal name Function Input / Output

1 S_GND System ground -
2 D+ D+ signal BUS
3 D- D- signal BUS
4 VBUS PictBridge Vbus signal OUT

CN902 (Speaker )

No. Signal name Function

1 SPV01 Speaker drive signal 1
2 SPV02 Speaker drive signal 2

CN903 (to Logic Board)

No. Signal name Function Input / Output

1 +5V VCC +5V IN
2 DIODE1 Diode sensor signal 1 OUT
3 DIODE0 Diode sensor signal 0 OUT
4 DIA1 Diode sensor anode 1 IN
5 DIA0 Diode sensor anode 0 IN
6 GND Ground -
7 SCAN_OPEN Scanner open switch signal OUT
8 BUZZER Keypad/Alarm volume control IN
9 SPSTP Speaker stop signal IN

3-10
CN904 (for PictBridge)

No. Signal name Function Input / Output

1 +3.3V VCC 3.3V IN
2 UH1DP PictBridge D+ signal BUS
3 UH1DM PictBridge D- signal BUS
4 PPON PictBridge VBUS power supply IN
5 OCI Over current detect signal OUT

CN907 (Scanner Open Switch)

No. Signal name Function Input / Output

1 SCAN_OPEN Scanner open signal IN
2 GND Ground -

CN908 (for Speaker control)

No. Signal name Function Input / Output

1 RX Line monitor signal IN
2 SPSEL2 Volume control signal 2 IN
3 SPSEL1 Volume control signal 1 IN
4 SPSEL0 Sound source select signal (Keypad/Alarm or Line monitor) IN

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<Part 3: 3. CONNECTOR LOCATION AND PIN LAYOUT; 3-3. NCU Sub Board>

3-11
3-4. Carriage Board (Print Head Connector)

No. Signal name Function Input / Output

1, 2 A_GNDH Head GND -
3 HD2_C1 Head data C1 OUT
4 HD8_Y1 Head data Y1 OUT
5 VSS Logic GND -
6 HD6_PBK1 Head data PBK1 OUT
7, 8 B_GNDH Head GND -
9 HD3_SC1 Head data SC1 OUT
10 HD5_SM1 Head data SM1 OUT
11 HD4_M1 Head data M1 OUT
12 HENB1 Head heat enable signal 1 OUT
13 HD10_SM2 Head data SM2 OUT
14 VSS Logic GND -
15 HD11_M2 Head data M2 OUT
16 DIK Diode sensor cathode IN
17 HD0_K1 Head data BK1 OUT
18 HENB0 Head heat enable signal 0 OUT
19 HENB3 Head heat enable signal 3 OUT
20 HLAT Head data latch signal OUT
21 HD12_SC2 Head data SC2 OUT
22 HD7_PBK2 Head data PBK2 OUT
23 HD9_Y2 Head data Y2 OUT
24 HENB2 Head heat enable signal 2 OUT
25 HD1_K2 Head data BK2 OUT
26 DIA0 Diode sensor anode 0 IN
27 HVDD_3.3V Head logic power supply 3.3V OUT
28 ROM_CS Head EEPROM chip select signal OUT
29 HCLK Head clock signal OUT
30 ROM_DIO (O) Head EEPROM data signal IN
31 HD13_C2 Head data C2 OUT
32 B_VH_16V Head drive power supply 16V OUT

3-12
33, 34 A_VH_24V Head drive power supply 24V OUT
35 HVDD_3.3V Head logic power supply 3.3V OUT
36 ROM_SK Head EEPROM serial clock signal OUT
37 ROM_DIO (I) Head EEPROM data signal OUT
38 DIA1 Diode sensor anode 1 IN
39 VHT Head drive power supply 24V OUT
40 B_VH_24V Head drive power supply 24V OUT

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<Part 3: 3-4. Carriage Board (Print Head Connector)>

3-13
4. SPECIFICATIONS
<Machine>
Type Desktop serial color inkjet printer
Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*1)
Resolution 9,600 x 2,400dpi (Max.)
- 4 x 6, borderless printing: Approx. 36 sec. (standard mode, Photo Paper Plus Glossy, Full Page
SCID No. 2)
- Camera Direct printing: Approx. 77 sec. (4 x 6, borderless, Photo Paper Plus Glossy, default
settings)
Throughput (target value) For reference:
Custom Setting 5 Standard
Black (Fine Black) 29ppm 14.7ppm
Color (Fine Color) 19ppm 10.7ppm
Printing direction Bi-directional, uni-directional
Print width Max. 203.2mm (216mm in borderless printing)
- USB 2.0 Hi-Speed (for a computer)
Interface
- Direct print port (for a digital camera)
ASF stacking capacity Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper)
Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper) (Photo Stickers and Credit Card size
Cassette stacking capacity
not supported)
Paper weight 64 to 105g/m2 (plain paper)
Scanning unit open, Presence of print head / ink tanks, Opening / Closing of inner cover, Remaining
ink amount (optical / dot count), Printing position, Paper presence, Paper end sensor, Waste ink
Detection functions amount, Internal temperature, Pick-up roller, Paper feed roller position, Carriage position, Head-to-
paper distance, Supported camera direct printing device, Presence of CD / DVD*1, Presence of
document in the ADF, ADF paper end sensor, Scanner home position
- Highest print quality settings: Approx. 34.5dB (print from a computer) / 43.5dB (copy)
Acoustic noise
- Quiet mode: Approx. 34.0dB (print from a computer)

During operation Temperature 5C to 35C (41F to 95F)

Environmental Humidity 10%RH to 90%RH (no condensation)
requirements Non operation Temperature 0C to 40C (32F to 104F)
Humidity 5%RH to 95%RH (no condensation)

Power consumption
Power supply voltage, frequency Standby Power-off
Power supply (copy)
AC 120 to 240V, 50/60Hz Approx.22W Approx. 3.9W Approx. 0.9W
- With the paper support, output tray, and document tray retracted: Approx. 468 (W) x 467 (D) x 263
(H)mm
External dimensions
- With the paper support, output tray, and document tray extended: Approx. 468 (W) x 610 (D) x 310
(H)mm
Weight Approx. 12.8kg (28.2 lb), not including print head and ink tanks
Electromagnetic radiance:
FCC, IC, CE Mark, A-Tick, Taiwan EMC, CCC (EMC), Gost-R, Korea MIC
Electrical safety:
UL, C-UL, CB Report, GS, CE Mark, FT, CCC (Safety), SPRING, Korea EK, IRAM (Argentine
Related standards
Safety), Gost-R
(Proposed) (Printer)
Environmental regulations:
RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy Star
PTT:
FCC Part 68, IC CS-03, CRT21, etc.

Serial number location

On the carriage flexible cable holder (visible on the right of the carriage after the machine is turned

3-14
 on, the scanning unit is opened, and the carriage moves to center).
Remaining ink amount
Available (automatic detection by optical method and dot count, enabled at default)
detection
Paper type detection Not available
Available (automatic or manual alignment via the driver Maintenance tab, or via the operation panel
Print head alignment
button in Direct Printing, automatic alignment at default)
*1: Only for CD / DVD printing supported regions

<ADF>
A4 or LTR: Max. 30 sheets (75 gsm / 20 lb paper), up to 4 mm in height
ADF capacity LGL: Max. 10 sheets (75 gsm / 20 lb paper), up to 2 mm in height
Other sizes: Max. 1 sheet

<Scanner>
Type Flat bed scanner and ADF
Sensor type CIS
Optical resolution 1,200 x 2,400 dpi (max.)
Scanning resolution
19,200 x 19,200 dpi (max.)
(software interpolation)
Grayscale: 16 bit / 8 bit
Gradation (input / output)
Color: 48 bit / 24 bit (RGB each color 16 bit / 8 bit)
Halftones: 256 levels of gray
Scanning image processing
Color: 16,777,216 colors
Platen glass: A4 / LTR (Max.) 216 x 297 mm / 8.5" x 11.7"
Document size
ADF: LGL (Max.)
Scanner driver TWAIN-compliant, WIA (Windows XP only)

<Copy>
Copy quality 3 levels (Fast, Standard, High)
Intensity adjustment 9 levels (automatic intensity adjustment available)
Enlargement / reduction
25% to 400%
ratio

Fast mode
Copy speed Monochrome (Fine BK) 29cpm
Color (Fine CL) 24cpm
Conditions: The duration from ejection of the first page to ejection of the 11th page in continuous
copy is converted into cpm.
Document size A4 / LTR (Max.)
Preset ratio:
max. (400%), 4x6 -> 8.5x11 (212%), 5x7 -> 8.5x11 (170%), A5 -> A4 (141%), B5 -> A4
(115%), 100%, A4 -> 8.5x11 (95%),
Enlargement / reduction
A4 -> B5 (86%), A4 -> A5 (70%), min. (25%)
Zoom:
25% to 400% (in increments of 1%)
Number of continuous
Monochrome / color: 1 to 99 copies
copies

3-15
<Direct printing>
- Default (selections based on the printer settings)
- 10 x 15 cm / 4" x 6"
Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss,
Glossy Photo Paper, Photo Stickers*2
- 13 x 18 cm / 5" x 7"
Photo Paper Plus Glossy*3

Supported paper size - A4 / LTR

Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss,
Glossy Photo Paper, Glossy Photo Paper "Everyday Use", plain paper
- 5.4 x 8.6 cm / Credit Card
Glossy Photo Paper
*2: Canon-brand sticker. Printing on Photo Stickers is available only when the
Layout function on the camera has a 16-up option.
*3: Available only with a Canon PictBridge camera.
- Default (selections based on the printer settings)
- Photo: Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy Photo
Paper,
Camera Direct Supported paper type
Printing (PictBridge) Glossy Photo Paper "Everyday Use", Photo Stickers
- Fast Photo: Photo Paper Pro
- Plain paper: only A4 / LTR plain paper
- Default (Selections based on the machine setting), Borderless, Bordered, N-up (2,
Print layout 4, 9, 16*4)
*4
Layout compatible with Canon-brand sticker above.
- Default: OFF (no trimming)
Trimming
- ON (follows the camera settings) / OFF
- Default (Selections based on the machine setting), On, Off, "VIVID"*5
Image optimization "NR"(Noise Reduction)*5 , "VIVID+NR" *5 , "Face" *5
*5
Available only with a Canon PictBridge camera.
Information print Default (Off: No printing), Date, File No., Both, Off
Approx. 77 sec., with the following conditions and settings:
- A photo from a 5 mega-pixel digital camera
- 4" x 6" borderless
Throughput
- Photo Paper Plus Glossy
- Standard print quality
- Process from pressing the printing start button to ejecting paper
- Card #1 (4" x 6" / 101.6 x 152.4 mm)
Photo Paper Pro
- Card #2 (4" x 6" / 101.6 x 152.4 mm)
Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy Photo Paper,
Glossy Photo Paper "Everyday Use"
Supported paper - Card #3 (5" x 7" / 127.0 x 177.8 mm)
Camera Direct Photo Paper Plus Glossy
Printing (Canon - A4 / LTR
Bubble Jet Direct) Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy
Photo Paper,
Glossy Photo Paper "Everyday Use"(A4 only)
Print layout Standard: Borderless/with border
Effect Exif print
Ver. 1.00 compatible
DPOF print
(number of copies, select images, print special characters (date))

3-16
<Fax>
Applicable line Public Switched Telephone Network (PSTN)
Type Super G3 compliant desktop color fax
Data compressing system MH, MR, MMR, JPEG
Monochrome: 256 gradations
Gradation
Color: 24 bit, full color (each color 8 bit)
Modem type Fax modem
33.6k/31.2k/28.8k/26.4k/24k/21.6k/19.2k/16.8k/14.4k/12k/9.6k/7.2k/4.8k/2.4kbps
Modem speed
Automatic fallback
- Black & white:
Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory (Based on ITU-T
No.1 chart for US specifications
and Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard
Transmission speed chart No1, standard mode.)
- Color:
Approx. 1 minute 20 seconds/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on
Canon COLOR FAX TEST
SHEET.)
- GENESIS, UHQ (Ultra High Quality) image enhancement
Scanning image processing - Halftones: 64 levels of gray
- Density adjustment: 3 levels
Transmission and reception: Approx. 150 pages
Memory (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others,
both in standard mode.)
- Black & white <Standard>:
8 pels per mm x 3.85 lines per mm (203 pels/in. x 98 lines/in.)
- Black & white <Fine>, <Photo>:
Fax resolution
8 pels per mm x 7.70 lines per mm (203 pels/in. x 196 lines/in.)
- Color:
200 x 200 dpi
Error correction ECM (Error Correction Mode)
- Size: A4, LTR, LGL* (* ASF only)
Recording paper
- Type: Plain paper
Recording width 203.2 mm (A4, LTR)
Scanning width 206 mm (A4), 210 mm (LTR)
- Coded speed dialing (40 destinations)
- Regular dialing (with Numeric buttons)
Dialing
- Automatic redialing
- Manual redialing (with Redial/Pause button)
- Automatic reception
- Automatic fax / telephone switchover
- DRPD (Distinctive Ring Pattern Detection) (USA only)
- Remote reception by telephone (Default ID: 25)
Networking - Non-ring reception
- ECM deactivation
- Activity report (after every 20 transactions)
- Non-delivery report
- TTI (Transmit Terminal Identification), etc.

3-17
<Telephone>
Connection Telephone / answering machine (CNG detecting signal) / data modem

<Computer fax>
Type Fax modem (Windows only)
Destination 1 destination, monochrome transmission only
Control command Original

<Print head>
Type Single head with 5 removable ink tanks (each color)
Pigment-based BK:
320 nozzles, 600 dpi, 30 pl
Print head
Dye-based BK / C / M / Y:
256 x 6 nozzles, 1,200 dpi, 1 pl / 5 pl (C / M), 5 pl (BK / Y)
Pigment-based black
Ink color
Dye-based black, cyan, magenta, yellow
Ink tank PGI-5BK (pigment-based), CLI-8BK / C / M / Y (dye-based)
Weight (Net) Print head, approx. 56 g
Supply method As a service part (not including ink tanks)
Part number QY6-0059-000

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<Part 3: 4. SPECIFICATIONS>

3-18