LEVEL OF SATISFACTION AMONG THE RESIDENTS OF BARANGAY CARMEN IN THE

ETHICAL STANDARDS PERFORMED BY POLICE OFFICERS

RATIONALE:

The behavior of police officers is critical in guaranteeing a community's safety and

security. Ethical standards are critical in regulating police actions, preserving public
trust, and defending the rule of law. However, there have been cases of police
misbehavior, such as bribery, abuse of authority, and a lack of honesty. These instances
have caused concerns among the people of Barangay Carmen, necessitating an
assessment of their degree of satisfaction with the local police force's ethical standards.
Previous study on police misconduct and ethical standards has shown that police
misconduct has a detrimental impact on community trust and cooperation. Bribery
incidents have harmed public trust in law enforcement and hampered efficient crime
prevention and resolution. Police officers' lack of integrity and honesty has resulted in a
breakdown in community-police relations, making locals unwilling to report crimes or
participate with investigations.
The current study intends to analyze people of Barangay Carmen's satisfaction with the
ethical standards maintained by police personnel. This study aims to identify potential
gaps in ethical standards implementation and recommend solutions for improvement by
studying people' perspectives and experiences. Understanding what variables impact
people' satisfaction with the police is critical for improving community-police relations
and maintaining effective and equitable law enforcement. The importance of this study
stems from the rising concern about police misbehavior and its influence on community
safety and well-being. While some past studies have looked at police wrongdoing, few
have looked into communities' comfort with ethical standards. This study gap points to
the necessity for a more localized examination to uncover particular challenges in
Barangay Carmen and suggest focused remedies.
The fundamental objective of this study is to provide significant insights into the level of
satisfaction among inhabitants of Barangay Carmen with police officers' ethical
standards. The findings will throw light on possible areas for development and provide
legislators and law enforcement organizations with guidance on how to improve ethical
behaviors within the police force. Furthermore, the localized methodology of the study
assures that the findings are relevant and applicable to the specific community, making
it more actionable for local authorities.
This is accomplished by assessing the level of contentment among inhabitants. This
survey can give significant information on how the community sees and interacts with
police officers by analyzing the degree of happiness among citizens. Positive
community-police connections may make the neighborhood safer, increase cooperation
in reporting crimes, and lead to improved crime-solving outcomes. The study might offer
insight on the specific ethical standards that police officers in Barangay Carmen follow
and those that should be improved. This data may be utilized to create targeted training
programs and policies to improve the overall ethical conduct of police officers.
Policymakers and law enforcement organizations can use the data to develop policies
that address community concerns and expectations. This may result in the adoption of
policies that encourage openness, honesty, and accountability. Policymakers and law
enforcement organizations can use the data to develop policies that address community
concerns and expectations. This may result in the adoption of policies that encourage
openness, honesty, and accountability. The survey can be used as a baseline for future
assessments of community satisfaction with the ethical standards of police personnel.
Changes in the community's perception and satisfaction levels may be followed over
time by conducting periodic assessments, allowing law enforcement organizations to
measure the impact of their actions. Policymakers and law enforcement organizations
can use the data to develop policies that address community concerns and
expectations. This may result in the adoption of policies that encourage openness,
honesty, and accountability.
The research allows the community to voice their issues and experiences by actively
soliciting citizens' thoughts on the ethical standards of police personnel. It guarantees
that all sectors of the public have a say in law enforcement procedures that affect their
lives directly.
The primary issue addressed by this study is the level of satisfaction among Barangay
Carmen inhabitants with regard to the ethical standards observed by police personnel.

Misconduct in Ethical Standards Examples:

 Bribery: When police officers receive payments in exchange for overlooking
breaches, manipulating investigations, or providing preferential treatment..
 Policymakers and law enforcement organizations can use the data to develop
policies that address community concerns and expectations. This may result in
the adoption of policies that encourage openness, honesty, and accountability.
 Lack of Integrity: Engaging in dishonest actions for personal advantage, such as
lying, fabricating reports, or jeopardizing investigations.
 Examples of Police Ethical Standards and Previous Issues:
 Morality: Maintaining a strong sense of right and wrong in all acts, as well as
treating all others with respect and justice.
 Judicious Use of Authority: Using authority with discretion and in conformity with
the law, while avoiding the use of needless force.
 Integrity: Honesty, openness, and responsibility in all professional interactions.
The survey is expected to demonstrate the current degree of satisfaction among
citizens about the ethical standards observed by police personnel. The findings will aid
in the identification of areas for improvement and the development of focused
interventions to improve the ethical behavior of the police force in Barangay Carmen..
Policymakers and law enforcement organizations can use the data to develop policies
that address community concerns and expectations. This may result in the adoption of
policies that encourage openness, honesty, and accountability.
Assessing people' satisfaction with police officers' ethical standards in Barangay
Carmen is critical for developing strong community-police relations and maintaining
successful law enforcement. This project intends to contribute to the general
development of ethical standards within the local police force by filling the research gap
and giving localized insights, resulting in a safer and more secure neighborhood.

Theoretical Framework:
 Social Exchange Theory by George Homans:
Social Exchange Theory suggests that individuals engage in social interactions
based on a cost-benefit analysis. According to this theory, people seek to maximize
rewards and minimize costs in their relationships. Applying this theory to the study of
ethical standards and satisfaction, researchers can examine how residents perceive
the ethical behaviors of police officers in Barangay Carmen. The theory suggests
that individuals are more likely to be satisfied if they perceive a favorable exchange
ratio between the ethical standards exhibited by the police officers (rewards) and the
potential negative consequences of unethical behavior (costs).The Social Exchange
Theory proposes that people engage in social interactions based on the perception
of rewards and costs. Applying this theory to the context of policing, individuals in
society interact with police officers based on their assessment of the benefits (trust,
fairness) they receive from the police in exchange for their compliance and
cooperation, while also considering the costs (accountability, transparency) they may
incur in these interactions. The theory suggests that individuals are more likely to be
satisfied with the ethical standards of police officers when they perceive a fair
exchange of positive outcomes and costs in their interactions.
 Kohlberg's Theory of Moral Development by Lawrence Kohlberg:
Kohlberg's theory focuses on the moral reasoning and development of individuals. It
proposes that people progress through six stages of moral development, from pre-
conventional morality to post-conventional morality, as they mature. This theory can
be applied to the study of the relationship between ethical standards and satisfaction
because it provides a framework for understanding how individuals' moral reasoning
may influence their perception of ethical behavior and subsequent satisfaction
levels. By considering the stage of moral development of the residents in Barangay
Carmen, researchers can explore how their ethical standards align with their
satisfaction levels.

 Expectancy-Disconfirmation Theory by Richard Oliver:

The Expectancy-Disconfirmation Theory posits that satisfaction is influenced by the
perception of expectations being met or exceeded. According to this theory,
individuals form expectations about a product, service, or experience, and
satisfaction is derived from comparing those expectations with their actual
experience. In the context of ethical standards and satisfaction with police officers in
 Barangay Carmen, residents might have preconceived expectations of how police
officers should behave ethically. By measuring the level of satisfaction and
comparing it with residents' expectations, researchers can assess whether the
ethical standards performed by police officers meet or exceed residents'
expectations, thus affecting their satisfaction levels.
These three theoretical frameworks have been chosen because they provide different
perspectives on the relationship between ethical standards and satisfaction. Kohlberg's
Theory of Moral Development helps understand how individuals' moral reasoning
influences their ethical standards and subsequently their satisfaction levels. Social
Exchange Theory provides insights into the cost-benefit analysis individuals make
regarding ethical behavior, which can impact satisfaction. The Expectancy-
Disconfirmation Theory offers a framework for examining how residents' expectations of
ethical standards shape their satisfaction levels. By incorporating these theories,
researchers can gain a comprehensive understanding of the factors influencing the
satisfaction of residents in terms of the ethical standards performed by police officers in
Barangay Carmen.

CONCEPTUAL FRAMEWORK:

(PLEASE KO EDIT DIRI BI SA DEPENDENT UG INDEPENDENT)

Your conceptual framework aims to investigate the relationship between certain profile
variables of police officers (independent variables) and their level of satisfaction in the
ethical standards they perform (dependent variables). In this case, the independent
variable consists of the officers' profile characteristics, such as age, gender, and
potentially other factors like years of service, rank, education level, and previous
disciplinary history.
 The dependent variables are related to the ethical standards displayed by the
police officers. These could include:
 Integrity: Refers to the adherence to moral and ethical principles, honesty, and a
strong sense of duty and responsibility.
 Honesty: Involves being truthful, sincere, and transparent in all interactions and
decision-making processes.
  Professional Conduct: Encompasses how the officers conduct themselves in
their duties and interactions with the public, colleagues, and superiors.
 Respect for Civil Rights: Focuses on the officers' ability to uphold and protect the
rights of individuals, regardless of their background or circumstances.
 Use of Force: Examines how officers apply force, ensuring it is necessary,
proportionate, and within the boundaries of established guidelines.

To conduct your research, you would likely collect data through surveys. Where police
officers rate their satisfaction with ethical standards. You would then analyze the data to
identify potential patterns or relationships between the independent and dependent
variables.
It's important to note that ethical standards and their satisfaction are complex constructs
that can be influenced by various factors, and your conceptual framework is a way to
explore the potential connections between the officers' profiles and their perceptions of
ethical conduct within the police force. The findings from your research could have
implications for police training, policy development, and strategies to improve overall
ethical practices within law enforcement.

Research Objectives:
Policymakers and law enforcement organizations can use the data to develop policies
that address community concerns and expectations. This may result in the adoption of
policies that encourage openness, honesty, and accountability.
 Determine the demographic profiles (independent variables) of the residents,
including age, gender, occupation, level of education, and other pertinent data.
 To assess communities' attitudes regarding certain ethical qualities of police
officers, such as integrity, honesty, fairness, respect, and professionalism.
 To investigate any potential links between demographic features and citizens'
satisfaction with police personnel' ethical standards.
 To investigate possible influences on citizens' views of ethical norms, such as
prior experiences, community involvement, and media exposure.

Statement of the problem:

1. How does the population of Barangay Carmen's age effect their impression of
police officers' ethical standards?
2. Does the gender of the people of Barangay Carmen influence their
satisfaction with the integrity of police officers?
3. To what extent do other demographic characteristics influence locals'
perceptions of police officers' honesty?
 4. What specific ethical principles are locals most concerned about when
evaluating the work of police officers?
5. How do residents' personal connections with police, such as prior interactions
or engagement in law enforcement affairs, impact their impression of the
ethical standards upheld by police officers?
Hypotheses:
There is a substantial variation in the degree of satisfaction among people of Barangay
Carmen, Cagayan de Oro City, based on their demographic features (e.g., age, gender,
occupation, education level) with the ethical standards displayed by police officers.
There is a positive association between residents' perceptions of particular ethical
norms highlighted and appreciated the most in police officers' conduct in Barangay
Carmen and their degree of satisfaction with the police force's overall performance.
Residents' perceptions of the efficacy of communication between police officers and the
community have a substantial impact on their perceptions of ethical standards and their
degree of satisfaction with police officers' conduct in Barangay Carmen.
Residents' prior interactions with police officers in Barangay Carmen will indicate their
present degree of satisfaction with the police force's ethical standards. Improving police
officers' ethical standards in Barangay Carmen, as seen by people, will have a good
influence on the community's confidence, cooperation, and collaboration with the police
force, resulting in increased community safety and security.

Scope and Limitation:

The purpose of this study is to determine the degree of satisfaction of inhabitants in
Barangay Carmen, Cagayan de Oro City, with reference to the ethical standards
displayed by police personnel. The study's goal is to evaluate individuals' thoughts and
opinions on the ethical behavior of police officers in their town. It will collect data
through questionnaires, interviews, and observations in order to assess the numerous
elements that contribute to inhabitants' contentment or displeasure. However, it is
critical to recognize the study's shortcomings. To begin, the findings will be confined to
Barangay Carmen inhabitants and may not be generalizable to other areas. Second, the
study is based on self-reported data, which may be biased or inaccurate. Furthermore,
the study does not can use the data to develop policies that address community
concerns and expectations. This may result in the adoption of policies that encourage
openness, honesty, and accountability.
Investigate the viewpoints of police personnel or external variables that may impact
citizens' impressions. Despite these constraints, the purpose of this study is to give
significant insights into citizens' satisfaction with the ethical standards demonstrated by
police personnel in Barangay Carmen.
Significance of the study:
The study on the level of satisfaction of the residents in terms of the ethical standards
performed by police officers in Barangay Carmen, Cagayan de Oro City holds great
significance for various stakeholders. The possible beneficiaries of this study include the
residents themselves, the police department, local government officials, and the
community as a whole.

Firstly, the residents of Barangay Carmen will benefit from the study as it will provide
them with valuable insights into the ethical standards practiced by the police officers
serving their community. By understanding the level of satisfaction among residents, the
study can identify areas of improvement, ensuring that the police officers uphold a
higher standard of ethics and professionalism. This will lead to increased trust and
confidence in law enforcement, creating a safer and more secure environment for the
residents.

Secondly, the police department will benefit from the study by gaining a comprehensive
understanding of the perception of their ethical standards among the residents. The
findings will serve as a valuable feedback mechanism, enabling the department to
address any shortcomings and enhance their training programs, policies, and
procedures accordingly. This will contribute to the overall professional development of
police officers, promoting accountability and integrity within the force.

Additionally, local government officials will find this study significant as it provides them
with empirical data and insights into the level of satisfaction among residents
concerning the ethical standards of police officers. The findings can guide policy-making
decisions and resource allocation, ensuring that appropriate measures are taken to
address any concerns raised by the community. This will foster a collaborative
relationship between the government and the residents, leading to improved
governance and community engagement.

Lastly, the entire community of Barangay Carmen will benefit from this study as it aims
to enhance the overall quality of life and safety within the locality. By promoting ethical
standards among police officers, the study contributes to the maintenance of law and
order, reducing crime rates, and increasing public safety. The residents will have
increased peace of mind, knowing that their concerns are heard, and steps are taken to
improve the conduct of police officers.

In conclusion, the study on the level of satisfaction of the residents in terms of the
ethical standards performed by police officers in Barangay Carmen, Cagayan de Oro
City has significant implications for residents, the police department, local government
officials, and the community as a whole. By addressing any shortcomings and improving
ethical standards, this study contributes to the establishment of a safe and secure
environment, fostering trust, and promoting effective collaboration between the police
and the community.