Updated CEF
Updated CEF
3
(To be filled by Interviewer)
Applicant's Name (As per Adhar Card):______Omkar Janardhan Darwade_____________Applicant ID:______________________________________
Job Role (being considered for):______________________________ Band:_________________ RMG Representative EMP ID:______________________
Test Applicable/conducted Mode of Test Min Threshold Actual Score Final Result Remarks
Interview Parameters
Basic Skill on Listening/Comprehension/pronunciation/vocabulary and neutral/near neutral accent. Ability to convey
ideas/thoughts in clear and concise manner.
Willingness to work for rotational shifts/night shift/work on weekends/willing to work extended timings/distance
Flexibility
Basic Computer Proficiency Basic computer knowledge and browsing understanding
Overall Personality Enthusiasm , courteous, Confidence, personal appearance
Analytical Skills Problem solving skills by using a logical, systematic sequential approach
Functional/ Domain Knowledge Basic awareness about the job or work and understanding of BPO industry
Learning Ability Ability to understand, relate, grasp and reproduce
Ability to demonstrate concern to satisfy customers. Communicate clearly with data/ information with customers. Persuading
Customer service Attitude
an unwilling irated customer to consider options.
Stability Committed/Reliable/Consistent
Rating Scale
5- outstanding 4- Strong 3- Capable 2- Trainable 1- Non-Trainable
Rating
Interview Parameters
Panel- I Panel II Panel- III
Communication Skills
/Regional Language Proficiency
Flexibility
Basic Computer Proficiency
Stability
Overall Personality
Analytical Skills
Functional/ Domain Knowledge
Learning Ability
Customer service Attitude
Over all Recommendation Select/reject/hold Select/reject/hold Select/reject/hold
Name of Panel
Employee ID of Panel
Grade of Panel
Mode of Interview
Date of Interview
Signatures
Recruiter's Checklist
Checklist Remarks
Final fitment:
Proposed Band:____________________________Designation:_______________________________Project:_________________________________
Type of Employment: Permanent/ Fixed Term Contract Date of Joining: ______________________Joining Location:_________________________
BPS Undertaking:
Salary Structure is thoroughly explained and accepted
Agree to work on an average of 6 days in a week and understand the nature of the job demands me to work in 24*7 Shifts
Pick-up and Drop will be given only to odd hours shifts: Shift Starting or ending post 10pm and Pre 7am
A nominal charge will be deducted for availing company transport
The company transport is on shared basis employees of other processes may also be required to share same transport
Performance Incentive will not be paid during Training Period
Performance Incentive will be paid from GO LIVE date only and will be based upon Monthly performance
I have not paid any money to anyone for employment with Tech M
I agree and have given consent to Training and Background Verification undertaking
I have no medical history that is /could be recurring in nature and might prevent me from my responsibilities
I hereby, confirm that I understand all above details//information & I have no observation of any kind of the above information/commitments