FRPRO5 TD User Manual
FRPRO5 TD User Manual
: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Prepared by:
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Table of Contents
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10 AUTOTEST ................................................................................................................................... 63
APPENDIX 1 ........................................................................................................................................ 65
REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES ....... 65
REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA................................................. 66
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Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger
or property loss. The following precautions are to keep users safe and prevent any damage. Please
read carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be
properly read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
4. Precautions for the installation – Do not place this device on an unstable stand or frame. It
may fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you
to hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the Mains AC or DC power source
and refer service personnel under the following conditions:
Just change controls defined in operating instructions. Improper adjustment of the controls
may result in damage and involve a qualified technician to return the device to normal
operation.
And do not connect multiple devices to one power adapter as adapter overload can cause
over-heat or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn,
shock, or other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician
to perform safety checks to ensure proper operation of the device.
9. Power sources - Operate the system only from the label's power source form. If the sort of
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Electrical Safety
Before connecting an external cable to the device, complete grounding properly, and set
up surge protection; otherwise, static electricity will damage the mainboard.
Make sure that the power has been disconnected before you wire, install, or dismantle
the device.
Ensure that the signal connected to the device is a weak-current (switch) signal;
otherwise, components of the device will get damaged.
Ensure that the standard voltage applicable in your country or region is applied. If you
are not sure about the endorsed standard voltage, please consult your local electric
power company. Power mismatch may cause a short circuit or device damage.
In the case of power supply damage, return the device to the professional technical
personnel or your dealer for handling.
To avoid interference, keep the device far from high electromagnetic radiation devices,
such as generators (including electric generators), radios, televisions, (especially CRT)
monitors, or speakers.
Operation Safety
If smoke, odour, or noise rise from the device, turn off the power at once and unplug the
power cable, and then please contact the service centre.
Transportation and other unpredictable causes may damage the device hardware. Check
whether the device has any intense damage before installation.
If the device has major defects that you cannot solve, contact your dealer as soon as
possible.
Do not keep the device in a place that vibrates. Handle the device with care. Do not place
heavy objects on top of the device.
Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may
damage the device enclosure. Clean the device accessories with a piece of soft cloth or
a small amount of cleaning agent.
If you have any technical questions regarding usage, contact certified or experienced
technical personnel.
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NOTE:
Make sure to connect the wires following the positive polarity and negative polarity shown
on the device's nameplate.
The warranty service does not cover accidental damage, damage caused by mis-operation,
and damage due to independent installation or repair of the product by the user.
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Finger Positioning
Recommended fingers: Index, middle, or ring fingers; avoid using the thumb or pinky, as they are
difficult to accurately press onto the fingerprint reader.
the edge
NOTE: Please use the correct method when pressing your fingers onto the fingerprint reader for
registration and identification. Our company will assume no liability for recognition issues that may
result from incorrect usage of the product. We reserve the right of final interpretation and
modification concerning this point.
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NOTE: Please keep your facial expression and standing posture natural while enrolment or verification.
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Face Registration
Try to keep the face in the centre of the screen during registration. Please face the camera and stay
still during face registration. The screen looks like this:
When registering a face, maintain a distance of 40cm to 80cm between the device and
the face.
Be careful to keep your facial expression natural and not to change. (smiling face, drawn
face, wink, etc.)
If you do not follow the instructions on the screen, the face registration may take longer
or may fail.
Be careful not to display two faces on the screen. Register one person at a time.
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Ensure that the face appears inside the guideline displayed on the screen of the device.
Sometimes, authentication may fail due to the change in the wearing glasses then the one
used while registration. In such a case, you may require authenticating your face with the
previously worn glasses. If your face was registered without glasses, you should
authenticate your face without glasses further.
If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses,
authentication may fail. Do not cover the face, allow the device to recognize both the
eyebrows and the face.
Standby Interface
After connecting the power supply, the following standby interface is displayed:
When there is no Super Administrator set in the device, tap to go to the menu.
After adding a Super Administrator on the device, it requires the Super Administrator’s
verification before opening the menu functions.
NOTE: For the security of the device, it is recommended to register a super administrator the
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The punch state options can also be displayed and used directly on the standby interface. Tap
anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as
shown in the figure below:
Press the corresponding punch state key to select your current punch state, which is displayed
in green. Please refer to Shortcut Key Mappings for the specific operation method.
NOTE: The punch state options are off by default and need to select other mode options in the Punch
State Option to get the punch state options on the standby screen.
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Virtual Keyboard
NOTE:
The device supports the input in Chinese language, English language, numbers, and symbols.
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Verification Mode
Compares the fingerprint that is being pressed onto the fingerprint reader with all of the fingerprint
data that is stored in the device.
The device enters the fingerprint authentication mode when a user presses his/her finger onto the
fingerprint scanner.
Please follow the correct way to place your finger onto the sensor. For details, please refer to section
Finger Positioning.
Verification is successful.
Verification is failed.
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Compares the fingerprint that is being pressed onto the fingerprint reader with the fingerprints that
are linked to User ID input via the virtual keyboard.
Users may verify their identities with 1:1 verification mode when they cannot gain access with 1: N
authentication method.
Click the button on the main screen to enter 1:1 fingerprint verification mode.
If the user has registered face and password in addition to his/her fingerprints and the verification
method is set to Password/Fingerprint/Face verification, the following screen will appear. Select the
fingerprint icon to enter fingerprint verification mode.
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It compares the acquired facial images with all face data registered in the device. The following is the
pop-up prompt box of comparison results.
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Compare the face captured by the camera with the facial template related to the entered user ID.
Press on the main interface and enter the 1:1 facial verification mode.
Enter the user ID and click [OK].
If an employee registers a fingerprint and password in addition to the face, the following screen will
appear. Select the icon to enter face verification mode.
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User ID : 1
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After successful verification, the prompt box displays "Successfully Verified, as shown below:
The device compares the entered password with the registered password of the given User ID.
Tap the button on the main screen to enter the 1:1 password verification mode. Then, input
the user ID and press [OK].
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If an employee registers fingerprint and face in addition to password, the following screen will appear.
icon to enter password verification mode.
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Following are the display screen after entering a correct password and a wrong password
respectively.
Verification is successful: Verification is failed:
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12! 28 12:28
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To increase security, this device offers the option of using multiple forms of verification methods.
Combined verification requires personnel to register all the different verification methods.
Otherwise, employees may not be able to successfully verify through the combined verification
process.
For instance, when an employee has registered only the face data, but the Device verification
mode is set as “Face + Password”, the employee will not be able to complete the verification
process successfully.
This is because the Device compares the scanned face template of the person with registered
verification template (both the Face and the Password) previously stored to that Personnel ID in
the Device.
But as the employee has registered only the Face but not the Password, the verification will not get
completed and the Device displays “Verification Failed”.
NOTE:
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You must register the required verification information before using the combination
verification mode, otherwise the verification may fail. For example, if a user uses Face
Registration but the verification mode is Face + Password, this user will never pass verification.
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2 Main Menu
Press on the initial interface to enter the main menu, as shown below:
Function Description
Menu Descriptions
To set the permission scope of the custom role and enroller for the users, that is,
User Role
the rights to operate the system.
To set parameters related to the system, including Date & Time, Access Logs
System Setting, Face & Fingerprint parameters, Video Intercom parameters, and
resetting to factory settings.
To set the parameters of the lock and the relevant access control device including
Access Control options like Time schedule, Holiday Settings, Combine verification, Anti-Passback
Setup, and Duress Option Settings.
Attendance To query the specified Attendance record, check Attendance Photos and Blocklist
Search attendance photos.
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To automatically test whether each module functions properly, including the LCD
Autotest
Screen, Audio, Microphone, Fingerprint sensor, Camera, and Real-Time Clock.
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To view Data Capacity and Device and Firmware information of the current
System Info
device.
3 User Management
User Registration
Tap User Mgt. on the main menu.
NOTE:
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3) You can modify your ID during the initial registration but not after registration.
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4) If a message "Duplicated!" pops up, you must choose another ID as the entered User ID
already exists.
There are two types of user accounts: the normal user and the super admin. If there is already a
registered administrator, the normal users have no rights to manage the system and may only access
authentication verifications. The administrator owns all management privileges. If a custom role is set,
you can also select user defined role permissions for the user.
NOTE: If the selected user role is the Super Admin, the user must pass the identity authentication to
access the main menu. The authentication is based on the authentication method(s) that the super
administrator has registered. Please refer to 1.7 Verification Mode.
Register fingerprint
Click Fingerprint to enter the fingerprint registration page. Select the finger to be enrolled.
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Press the same finger on the fingerprint reader three times. Green indicates that the fingerprint was
enrolled successfully.
Register face
Click Face to enter the face registration page. Please face the camera and stay still during face
registration. The registration interface is as follows:
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Register password
Tap Password to enter the password registration page. Enter a password and re-enter it. Tap OK. If
the two entered passwords are different, the prompt "Password not match!" will appear.
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When a user registered with a photo passes the authentication, the registered photo will be displayed.
Click User Photo, click the camera icon to take a photo. The system will return to the New User
interface after taking a photo.
NOTE: While registering a face, the system will automatically capture a picture as the user photo. If
you do not want to register a user photo, the system will automatically set the picture captured as the
default photo.
User access control sets the door unlocking rights of each person, including the group and the time
period that the user belongs to.
Click Access Control Role > Access Group, assign the registered users to different groups for better
management. New users belong to Group 1 by default and can be reassigned to other groups. The
device supports up to 99 access control groups.
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Search User
On the Main Menu, tap User Mgt., and then tap All Users to search a User.
On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval
keyword (where the keyword may be the user ID, surname, or full name) and the system will
search for the related user information.
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Edit User
On the All Users interface, tap on the required user from the list and tap Edit to edit the user
information.
NOTE: The process of editing the user information is the same as adding a new user, except that the
User ID cannot be modified when editing a user. The process in detail refers to "3.1 Adding users".
Deleting User
On the All Users interface, tap on the required user from the list and tap Delete to delete the user or
specific user information from the device. On the Delete interface, tap on the required operation and
then tap OK to confirm the deletion.
Delete Operations
Delete User: Deletes all the user information (deletes the selected User as a whole) from the
Device.
Delete Face Only: Deletes the Face information of the selected user.
Delete Password Only: Deletes the password information of the selected user.
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Delete Fingerprint Only: Deletes the Fingerprint information of the selected user.
NOTE: If you select Delete User, all information of the user will be deleted.
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4 User Role
If you need to assign some specific permissions to certain users, you may edit the “User Defined Role”
under the User Role menu.
You may set the permission scope of the custom role (up to 3 roles) and enroller, that is, the permission
scope of the operation menu.
On the User Defined Role interface, toggle Enable Defined Role to enable or disable the
user-defined role.
Then, tap on Define User Role and select the required privileges to assign to the new role,
and then tap on the Return button.
During privilege assignment, the Main Menu function names will be displayed on the left and
its sub-menus will be listed on its right.
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First, tap on the required Main Menu functions, and then select its required sub-menus from
the list which the user can access.
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Note: If the User Role is enabled for the device, tap on User Mgt. > New User > User Role to
assign the created roles to the required users. But if there is no super administrator registered
in the device, then the device will prompt "Please enroll super admin first!” when enabling
the User Role function.
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5 Communication Settings
Tap COMM. on the Main Menu to set the Ethernet PC connection, Cloud Server setting and Wiegand.
Network Settings
When the device needs to communicate with a PC over the Ethernet, you need to configure network
settings and ensure that the device and the PC connect to the same network segment.
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Function Description
The default TCP COMM Port value is 4370. It can be modified according to
TCP COMM. Port
the network availability.
Display in Status Bar Toggle to set whether to display the network icon on the status bar.
PC Connection
Comm Key facilitates to improve the security of data by setting the communication between the
device and the PC. Once the Comm Key is set, a password is required to connect the device to the PC
software.
Tap PC Connection on the Comm. Settings interface to configure the communication settings.
Function Description
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It is the identification number of the device, which ranges between 1 and 254.
Device ID If the communication method is RS232/RS485, you need to input this device
ID in the software communication interface.
Function Description
Enable Once this mode is turned ON, the domain name mode “http://...”
Domain Server Address will be used, such as http://www.XYZ.com, while “XYZ” denotes
Name the domain name.
The IP address and the port number of the proxy server is set
Enable Proxy Server
manually when the proxy is enabled.
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6 System Settings
It helps to set related system parameters to optimize the accessibility of the device.
Tap System on the Main Menu interface to get into its menu options.
1. Tap Manual Date and Time to manually set date and time and tap Confirm to save.
2. Tap Select Time Zone to select a time zone then tap the return button to save and exit.
3. Tap 24-Hour Time to enable or disable this format. If enabled, then select the Date Format
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to set the date format i.e., the way date should be displayed on the device.
4. ★ Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight
Saving Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set
the switch time.
When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can
be restored, but the device date and time cannot be restored.
NOTE: For example, if a user sets the time of the device (18:35 on March 15, 2019) to 18:30 on
January 1, 2020. After restoring the factory settings, the time of the device will remain at 18:30 on
January 1, 2020.
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Function Description
Choose whether to capture and save the current snapshot image during
verification. There are 5 modes:
No Photo: No photo is taken during user verification.
Take photo, no save: Photo is taken but not saved during verification.
Camera Mode Take photo and save: All the photos taken during verification is saved.
Save on successful verification: Photo is taken and saved for each
successful verification.
Save on failed verification: Photo is taken and saved only for each failed
verification.
Choose whether to display the user photo when the user passes the
Display User Photo
verification.
When the record space of the attendance access reaches the maximum
threshold value, the device automatically displays the memory space
Access Log Alert
warning.
Users may disable the function or set a valid value between 1 and 9999.
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When access logs reach its maximum capacity, the device automatically
Periodic Del of
deletes a set of old access logs.
Access Logs
Users may disable the function or set a valid value between 1 and 999.
When block listed photos reach its maximum capacity, the device
Periodic Del of
automatically deletes a set of old block listed photos.
Blocklist Photo
Users may disable the function or set a valid value between 1 and 99.
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Tap Reset on the System interface and then tap OK to restore the default factory settings.
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7 Personalize Settings
Tap Personalize on the Main Menu interface to customize interface settings, voice, bell, punch state
options, and shortcut key mappings.
Interface Settings
Tap User Interface on the Personalize interface to customize the display style of the main interface.
Function Description
Wallpaper It helps to select the main screen wallpaper according to the user preference.
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Menu Screen When there is no operation, and the time exceeds the set value, the device
Timeout (s) automatically goes back to the initial interface.
The function can either be disabled or set the required value between 60
and 99999 seconds.
When there is no operation, and the time exceeds the set value, a slide show
Idle Time To Slide
is displayed. The function can be disabled, or you may set the value between
Show (s)
3 and 999 seconds.
It is the time interval in switching between different slide show pictures. The
Slide Show Interval
function can be disabled, or you may set the interval between 3 and 999
(s)
seconds.
If the sleep mode is activated, and when there is no operation in the device,
Idle Time To Sleep then the device will enter standby mode.
(m) Press any key or finger to resume normal working mode. This function can
be disabled or set a value within 1-999 minutes.
The style of the main screen can be selected according to the user
Main Screen Style
preference.
Voice Settings
Tap Voice on the Personalize interface to configure the voice settings.
Function Description
Bell Schedules
Tap Bell Schedules on the Personalize interface to configure the Bell settings.
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Bell Schedules
Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule.
Function Description
Once the required time is set, the device automatically triggers to ring the bell
Bell Time
during that time.
Repeat Set the required number of counts to repeat the scheduled bell.
Set the replay time of the internal bell. Valid values range from 1 to 999
Internal bell delay(s)
seconds.
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Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Once the bell is scheduled, on the Bell Schedules interface, tap All Bell Schedules to view the newly
scheduled bell.
On the All Bell Schedules interface, tap on the required bell schedule, and tap Edit to edit the selected
bell schedule. The editing method is the same as the operations of adding a new bell schedule.
Delete a bell
On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes
to delete the selected bell.
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Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Function Description
Punch State It is the amount of time for which the punch state is displayed. The value
Timeout(s) ranges from 5~999 seconds.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys.
On the Shortcut Key Mappings interface, tap on the required shortcut key to configure the
shortcut key settings.
On the Shortcut Key (“F1”) interface, tap function to set the functional process of the shortcut
key either as punch state key or function key.
If the Shortcut key is defined as a function key (such as New user, All users, etc.), the
configuration is done as shown in the image below.
If the Shortcut key is set as a punch state key (such as check-in, check-out, etc.), then it is required to
set the punch state value (valid value 0~250), name, and switch time.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
8 Data Management
On the Main Menu, tap Data Mgt. to delete the relevant data in the device.
Delete Data
Tap Delete Data on the Data Mgt. interface to delete the required data.
Function Description
Delete Blacklist Photo To delete the photos taken during failed verifications.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
The user may select Delete All or Delete by Time Range when deleting the access records,
attendance photos or block listed photos. Selecting Delete by Time Range, you need to set a specific
time range to delete all data within a specific period.
Select Delete by Time Range Set the time range and click OK
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
9 Attendance Search
Once the identity of a user is verified, the access record is saved in the device. This function enables
users to check their access records.
Select Attendance Search on the Main Menu interface to search for the required
Access/Attendance log.
The process of searching for attendance and blocklist photos is similar to that of searching for access
records. The following is an example of searching for access records.
On the Attendance Search interface, tap Event Logs to search for the required record.
1. Enter the user ID to be searched and tap OK. 2. Select the time range in which the records
If you want to search for records of all users, need to be searched.
tap OK without entering any user ID.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
3. Once the record search completes. Tap the 4. The below figure shows the details of the
record highlighted in green to view its selected record.
details.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
10:5
1 0:50 10:50 1 0:50 1 0:49 10:2!
1 0:28 10:28 1 0:27 1 0:26 10:2
09:09 09:09
15:00 14:59 14:55 14:55 14:5.
14:24 14:24 14:24 14:24 14:2
1 2:21
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
10 Autotest
Select Main Menu, tap Autotest. It enables the system to automatically test whether the functions of
various modules are working normally, including the LCD, Voice, Camera, and Real-Time Clock (RTC).
Function Description
Test All To automatically test whether the LCD, audio, camera and RTC are normal.
To automatically test whether the audio files stored in the device are complete
Test Voice
and the voice quality is good.
Microphone test To test if the microphone is working properly by speaking into the microphone.
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
To test if the camera functions properly by checking the pictures taken to see
Test Face
if they are clear enough.
To test the RTC. The device tests whether the clock works normally and
Test Clock RTC accurately with a stopwatch. Touch the screen to start counting and press it
again to stop counting.
11 System Information
On the Main Menu, tap System Info to view the storage status, the version information of the device,
and firmware information.
Function Description
Displays the current device's user storage, palm, password, and face storage,
Device Capacity administrators, access records, attendance and blocklist photos, and user
photos.
Displays the device's name, serial number, MAC address, palm and face
Device Info
algorithm, platform information, and manufacturer and manufacture date.
Firmware Info Displays the firmware version and other version information of the device.
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Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Appendix 1
2) Do not place the device towards outdoor light sources like door or window or other harsh light
sources.
3) Dark-color apparels other than the background color are recommended for registration.
4) Expose your face and forehead properly and do not cover your face and eyebrows with your
hair.
5) It is recommended to show a normal facial expression. (A smile is acceptable, but do not close
your eyes, or incline your head to any orientation).
6) Two images are required for persons with eyeglasses, one image with eyeglasses and one
other without them.
7) Do not wear accessories like scarf or mask that may cover your mouth or chin.
8) Please face right towards the capturing device and locate your face in the image capturing
area as shown in the image below.
10) A distance of 50cm to 80cm is recommended for capturing the image. (the distance is
adjustable, subject to body height).
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606 Amberland Plaza bldg.., Tel. No.: 8477-2129 / 8687-1112
Jade Drive Ave., Ortigas Center Email add: [email protected]
Pasig City, Philippines 1605
Eye Distance
200 pixels or above are recommended with no less than 115 pixels of distance.
Facial Expression
The horizontal rotating angle should not exceed ±10°, elevation should not exceed ±10°, and
depression angle should not exceed ±10°.
Accessories
Masks or coloured eyeglasses are not allowed. The frame of the eyeglasses should not cover the eyes
and should not reflect light. For persons with thick eyeglasses frames, it is recommended to capture
two images, one with eyeglasses and the other one without them.
Face
Complete face with clear contour, real scale, evenly distributed light, and no shadow.
Image Format
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Pasig City, Philippines 1605
Data Requirement
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Pasig City, Philippines 1605
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