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Deep Freeze Standard User Guide

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Last modified: September, 2011

© 1999 - 2011 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core Console,
Faronics Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System
Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other
company and product names are trademarks of their respective owners.

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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Faronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Deep Freeze Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Deep Freeze Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About Faronics Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Deep Freeze Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Home Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Reboot Frozen/Reboot Thawed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Settings Tab . . . ............... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Settings Tab > Change Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Settings Tab > Drives Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Settings Tab > Users Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Uninstalling Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Uninstalling Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Deep Freeze Standard User Guide

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Preface

This user guide explains how to install, configure and use Deep Freeze Standard.

Topics

Important Information
Technical Support

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| Preface

Important Information

This section contains important information about your Faronics Product.

About Faronics
Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT
environments. Our products ensure 100% machine availability, and have dramatically impacted
the day-to-day lives of thousands of information technology professionals. Fueled by a
market-centric focus, Faronics’ technology innovations benefit educational institutions, health
care facilities, libraries, government organizations, and corporations.

Product Documentation
The following documents form the Deep Freeze Standard documentation set:
• Deep Freeze Standard User Guide — This document guides you how to use the product.

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Technical Support

Every effort has been made to design this software for ease of use and to be problem free. If
problems are encountered, contact Technical Support.
• Technical Support: www.faronics.com/support
• Web: www.faronics.com

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Definition of Terms

Term Definition
Frozen A state of Deep Freeze where any changes, whether malicious or intentional,
are reversed on reboot.

Thawed A state of Deep Freeze where changes made to the computer are permanent
and not reversed on reboot.

User Profile The user profile stores the Windows configuration and preferences of the
specific user. The user profile also stores data such as, documents, Internet
Favorites, and music.

Boot Drive The drive from where the Windows Operating System is launched. This is
usually the C: drive.

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Introduction

Faronics Deep Freeze helps eliminate computer damage and downtime by making computer
configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to
the computer—regardless of whether they are accidental or malicious—are never permanent. Deep
Freeze provides immediate immunity from many of the problems that plague computers today—
inevitable configuration drift, accidental system misconfiguration, malicious software activity, and
incidental system degradation.

Deep Freeze protects the computers that are set to boot from the hard drive. Deep
Freeze cannot protect the computers that are set to boot from an optical drive,
USB drive or from a hard drive where Deep Freeze is not installed.

Topics

Deep Freeze Overview

System Requirements

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| Introduction

Deep Freeze Overview

Deep Freeze protects the boot drive (where the Windows Operating System is installed) and
optionally, other drives on your computer. Deep Freeze protects the installed programs when they
are installed on the drive protected by Deep Freeze.
Deep Freeze also manages the user profiles on the computer. The user profile stores the Windows
configuration and preferences of the specific user. The user profile also stores data such as,
documents, Internet Favorites, and music.
Deep Freeze has two states:
• Frozen — where any changes, whether malicious or intentional, are reversed on reboot.
• Thawed — where changes made to the computer are permanent and not reversed on reboot.

Deep Freeze Editions

Deep Freeze has four different editions available. Whether you have servers or workstations,
working standalone or as part of a network, Deep Freeze will provide you with the protection that
you need. Choose the Deep Freeze edition that bests suits your needs:

Edition Use Deep Freeze to protect

Standard Local computers loaded with non-server operating system.

Server Local computers loaded with server operating systems.

Standard

Enterprise Remote computers loaded with non-server operating system.*

Server Remote computers loaded with server operating systems.*

Enterprise

*Enterprise versions allow to protect multiple computers from a central console called Faronics
Core Console.

About Faronics Core Console

Faronics Core Console is a lightweight, high performance, secure, easy-to-learn, and integrated
framework for the management of multiple Faronics products. It provides a consistent and
reliable method of displaying, managing, installing, updating, and protecting workstations and
servers from a single console, allowing your organization to increase efficiency with a complete
management solution for Faronics products.
Enterprise Versions of Deep Freeze allow you to protect multiple workstations via Faronics Core
Console.

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System Requirements

Deep Freeze Standard is supported on:

• Windows 7 (32-bit or 64 bit)
It is highly recommended that all components be installed using a Windows Administrator
account.

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Installing Deep Freeze

This chapter describes the installation process.

Topics

Installing Deep Freeze

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Installing Deep Freeze

Complete the following steps to install Deep Freeze.

1. Double-click DFStd.exe to begin the installation process. The following screen appears:

2. Click Next. Click I accept the terms in the License Agreement. Click Next.

3. Enter the License Key or select the Use Evaluation check box to install Deep Freeze in
Evaluation mode. The Evaluation period ends 30 days after installation. Contact Faronics to
purchase a License Key.

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4. Enter a New Password and confirm the password by entering it again. This password protects
Deep Freeze from unauthorized changes to the Deep Freeze configuration. Select Ask for
Password when Thawed to prompt the user with a password dialog when the computer is
Thawed. If you do not want a password, leave the password fields blank. Click Next.

5. Choose the drives to Freeze from the displayed list. The boot drive (the drive where the
Operating System is installed) is selected by default and cannot be deselected. Select Set new
hard drives to Frozen state automatically to ensure that a newly added hard drive is set to a
Frozen state automatically. Click Next.

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6. Click Next. The final screen is displayed. Click Install.

7. After Deep Freeze is installed, the Configuration Wizard is displayed. The Configuration
Wizard allows you to configure how Deep Freeze interacts with the user profiles. Select one of
the following options and click Next:

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• Express — All user profiles stored on this boot drive will be kept Thawed. Any changes to the
data or configuration will not be rolled back on reboot. The disk space is allocated
automatically be Deep Freeze. Half of the available free space is proportionally allocated to
each user profile after subtracting 10% for Deep Freeze operations.
• Do not configure user profiles — You can skip configuring the user profiles and configure them
later. All user profiles will be Frozen.
• Advanced — Choose the user profiles stored on the boot drive to be kept Thawed. The
following screen is displayed only if Advanced is selected. Select the values for the following
fields
— Thawed - select if this user profile is to be kept Thawed. Clear the check box if the user
profile is to be Frozen.
— Current Size - displays the current size of the user profile.
— Max Allocation - select the maximum allocated size for the user profile.

8. The Summary screen will display the list of user profiles and whether they are Frozen or
Thawed along with estimated time for finishing the configuration. The disk space allocated for
the Thawed user profiles is also displayed. Click Next to reboot the computer into Frozen state.

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The computer applies the settings to all user profiles. At this stage, you will not be able to logon to
your computer. The computer restarts when all the settings are applied.

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Using Deep Freeze

This chapter describes the procedure to access, configure, and use Deep Freeze Standard.

Topics

Deep Freeze Icons

Logon
Home Tab
Settings Tab

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Deep Freeze Icons

The Frozen or Thawed Deep Freeze icon appears in the System Tray after installation and
indicates whether the computer is currently protected by Deep Freeze (Frozen) or unprotected
(Thawed).

When the computer is Frozen, the following icon is displayed in the System Tray:

When the computer is Thawed, the following icon is displayed in the System Tray:

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Logon

Complete the following steps to logon to Deep Freeze:

1. Double-click the Deep Freeze icon in the System Tray. Alternatively, use the keyboard shortcut
CTRL+SHIFT+ALT+F6. The following dialog is displayed.

2. Enter the administrator password and click OK to logon to Deep Freeze. If no password has
been set, Deep Freeze is launched without the logon screen.

As an additional security feature, Deep Freeze automatically restarts the computer

after 10 unsuccessful attempts.

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Home Tab

The Home tab is used to Reboot Frozen, Reboot Thawed, and update the License Key.

Reboot Frozen/Reboot Thawed

• Click Reboot Frozen Now to ensure the computer is Frozen the next time it is restarted. The
computer reboots immediately.
• Click Reboot Thawed Now to ensure the computer is Thawed the next time it is restarted. The
computer reboots immediately.

Alternatively, you can right-click on the Deep Freeze icon in the system tray and
select Reboot Frozen Now or Reboot Thawed Now. If you have set a password,
you must enter it before the command is executed.

License
1. To update the License Key, click Edit and enter the License Key in the License Key field.
2. Click Update License.
This converts Deep Freeze from the Evaluation version to a Licensed version. The License Type
field displays the type of license. The Expires On field displays the date when the license expires.

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Settings Tab

The Settings tab provides the following functionality:

• Change Password
• Drives Control
• Users Data

Settings Tab > Change Password

The Change Password screen allows you to change the password for Deep Freeze.

Complete the following steps to change the password:

1. Enter a new password and confirm the new password.
2. Select Ask for Password when Thawed to prompt the user with a password dialog when the
computer is Thawed.
3. Click OK to set the password.

Deep Freeze can be used without a password. However, setting a password is

recommended. Deep Freeze must be password protected to prevent unauthorized
changes.

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Settings Tab > Drives Control

The Drives Control screen allows you to set the drives as Frozen (protected) or Thawed
(unprotected). The boot drive (where the Windows operating system is installed) is always Frozen
when Deep Freeze is in a Frozen state.

Complete the following steps to set the drives as Frozen or Thawed when Deep Freeze is in a
Frozen state:
1. Set the drive to Frozen or Thawed:
• Select the drive check box to be Frozen.
• Clear the drive check box to be Thawed.
2. Select Set new hard drives to Frozen state automatically to ensure that a newly added hard
drive is set to a Frozen state automatically.
3. Click Apply.
The computer enter into a Frozen or Thawed state only after a reboot.

Settings Tab > Users Data

The Users Data screen allows you to set the user profiles as Frozen or Thawed. You can also
increase or decrease the Maximum size of the Frozen or Thawed user profile.

If a new user profile has just been created, logon to each user profile once, logoff
and reboot the computer before setting the user profile Thawed. This is to ensure
no files in the new user profile is being used by Windows.

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Complete the following steps to change the settings for the user profiles:
1. Reboot the computer to Thawed state.
2. Go to Settings Tab > Users Data.
3. Select values for the following fields:
— Thawed - select if this user profile is to be kept Thawed. Clear the check box if the user
profile is to be Frozen.
— Current Size - displays the current size of the user profile. The Current Size is based on the
amount of data in the user profile and this cannot be modified on this screen.
— Max Allocation - select the maximum allocated size for the user profile.
4. Click Apply. Click OK.
Deep Freeze reboots the computer immediately to apply the new settings. The computer applies
the settings to all user profiles. At this stage, you will not be able to logon to your computer. The
computer restarts when all the settings are applied.
You have an option to reboot the computer later, but the changes will not take effect unless the
computer is rebooted.

Log File
The View Log File in the bottom right corner of the Users Data screen launches the Deep Freeze
log file. The log file has information about errors or exceptions that occur while using Deep Freeze.

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Click View Log File to launch the Deep Freeze Log file.

The log file is for advanced users only. The log file contains technical information
about errors, exceptions, notifications and other technical information that can be
interpreted only by technical users or system administrators.

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Uninstalling Deep Freeze

This chapter describes the uninstall process.

Topics

Uninstalling Deep Freeze

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Uninstalling Deep Freeze

Complete the following steps to uninstall Deep Freeze.

1. Double-click DFStd.exe to begin the uninstall process. The following screen is displayed:

2. Click Uninstall. Deep Freeze is uninstalled and the computer reboots.

Reboot the computer to Thawed before uninstalling Deep Freeze. It is

recommended change all the user profiles to Frozen state before uninstalling
Deep Freeze.

Deep Freeze Standard User Guide