MBA1929-Article Text-2612-4-10-20230311
MBA1929-Article Text-2612-4-10-20230311
Article History: This paper aims to find out bank employees' awareness level towards mutual funds and their impact on
investment in the mutual fund. The study was conducted using a simple random sampling design of 262
Received: 28th October 2022 employees working in different banks in Tripura, India. The size of the population was 815 employees. The
Revised: 29th December 2022 data was collected using a structured questionnaire. Ordinal logistic regression analysis and chi-square
Accepted: 31st January 2023 test were used to assess the impact of employees' awareness on investment in mutual funds. It was found
Published: 8th February 2023 that the overall level of awareness of bank employees in Tripura towards mutual funds was high, and the
level of awareness and volume of investment in the mutual fund are directly related. We conducted a
Keywords: preliminary evaluation study on the awareness level of mutual funds of bank employees using ten multiple
questions having one option correct. This study will provide a complete informative summary to the
Bank Employees, Awareness Level,
policymaker, bank employees, and non-bank employees to make decisions for investment. It will help to
Investment Behavior, Mutual Fund
take all necessary steps to spread updated awareness about mutual funds among investors. The study
Investment
consists of several vital inputs which will be useful to the academician to go for further study in detail.
JEL Classification Codes: Further research may be done in this field by taking another variable factor that needs to be considered to
measure the employees' awareness level.
G11, G14, G24, G38, N25
© 2023 by the authors. Licensee CRIBFB, USA. This article is an open-access article distributed
under the terms and conditions of the Creative Commons Attribution (CC BY) license
(http://creativecommons.org/licenses/by/4.0/).
INTRODUCTION
The saving rate in India has been high. Chaturvedi and Khare (2012) found that the awareness of Indians regarding
traditional investment options is much higher than that for corporate securities, mutual funds, equity shares, and preference
shares. According to a survey report of SEBI, more than 95 percent of Indian households prefer to invest their money in
bank deposits, while less than 10 percent choose to invest in mutual funds or stocks. Among the rural households, awareness
about mutual funds and equities was depressing at just 1.4 percent. Thus, by investing money in low-earning instruments
and traditional financial products, they are not taking advantage of new-age financial products, which have the potential to
generate higher returns due to a lack of awareness level (Bhushan & Medury, 2013). Various legal, environmental, and
technical issues make mutual fund processes different from other investments. All the mutual funds must also put their Net
Asset Value (NAV) on the websites. The average mutual fund holds different securities, which means mutual fund
shareholders gain diversification. In the context of the increasing role and complexity, any lack of information about the
equity market, the available choices and their characteristics, and the consequent inability to choose suitable stocks
optimally, could significantly affect individuals' financial outcomes. Although external forces also, such as economic factors
and policy structures adopted by government and private industry, influence equity investment decisions that individuals
ultimately make. Understanding the relationship between the knowledge of equity investment and the corresponding
financial behavior is increasingly recognized as an area of critical financial importance (Bhuyan et al., 2021). In the capital
market, it is important to create a critical mass of informed investors for confidence building. An investor receives a lot of
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Corresponding author: ORCID ID: 0000-0001-9408-9525
© 2023 by the authors. Hosting by CRIBFB. Peer review under responsibility of CRIBFB, USA.
https://doi.org/10.46281/ijafr.v14i1.1929
To cite this article: Deb, S., Singh, R., Pandey, L. kumari, Yadav, V., & Deb, S. S. (2023). MEASURING AWARENESS ABOUT MUTUAL FUNDS: A
STUDY ON BANK EMPLOYEES IN TRIPURA. International Journal of Accounting & Finance Review, 14(1), 22-29.
https://doi.org/10.46281/ijafr.v14i1.1929
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
information regarding the market, but all the information is not useful for them. A well-informed investor knows which one
is important for him/her. Information level of the various investments on the stock exchange will boost their trust in the
market. The awareness level about different investment avenues is not uniform among all categories of employees. Those
working in some financial institutions are supposed to have relatively better awareness than others.
In this study, the awareness level of bank employees is being studied. A bank is a financial institution; hence bank
employees are expected to be financially literate. In light of the changing scenario, increased numbers of mutual fund
companies, and optimistic faith in banks, in the minds of all types of investors (Jain, 2021; Choudhury & Singh, 2015), bank
employees have a huge responsibility to popularize investment in mutual funds in a particular region. So, through bank
employees, the investment in a mutual fund can be promoted to a great height as a bank has a good image in the mind of
investors. Most banks have their own sponsored Asset Management Companies (AMC), which offer mutual funds under
their brand name. Moreover, the employees of banks are well paid as evident from the salary structure for the employees of
banks. In economics, it is considered that a person's income determines their savings, and savings determine their
investment. Hence, bank employees are expected to invest more. So, awareness of bank employees towards mutual funds
and their influence on investment is an emerging area of behavioral finance because awareness will help investors
understand the need, desire and benefit of purchasing the mutual fund. It will also help the purchaser to protect their
necessities (Sailaja, 2018). The decision-making behavior of an investor to invest in a particular investment avenue is
influenced by their awareness level towards the product. At different levels of awareness, individual investors view
differently about their investments and make decisions differently. In the present study, an attempt is made to examine the
influence of bank employees' awareness level on their mutual fund investments. The key objectives of our research are as
follows:
To ascertain bank employees' awareness level regarding their investment in a mutual fund in Tripura.
To find out the impact of bank employees' awareness level on their investment in mutual funds in Tripura.
Key measurable questions that address these objectives are as follows:
What is the overall level of awareness about mutual fund investment among the bank employees in Tripura?
Does the awareness level of bank employees of Tripura impacts investment in mutual funds?
LITERATURE REVIEW
Awareness about the mutual fund would focus on the result with very low risk (Sailaja, 2018). Awareness level measures
the investors' familiarity regarding a company, organization, product, or service. The awareness level of investors is an
important factor that influences investment behavior ( Talluru, 1997; Rajeswari, 2014). Several studies found that people
were unaware of all the investment options available. They have little or no knowledge about securities, influencing them
not to invest in modern investment avenues. Kumar (2014) found that relatively higher level of knowledge and awareness
about the product among individuals lead to a higher volume of investment. Kadariya et al. ( 2012) observed that fully aware
equity investors have more chances of holding a high volume of equity investment. Al‐Tamimi (2009) found a significant
relationship between financial literacy and investment decisions. It is observed that investors' awareness on the risk return
and investment profile is one of the critical factors in making the stock market bullish. (Imthiyas et al., 2015; Pellinen et al.,
2011) found that awareness about investment helps in increasing investments.Guiso and Jappelli (2005) found that the extent
to which consumer is aware of the available financial assets depends on the incentives of asset suppliers to spread
information about the instrument they use. They also found that demographic variables positively affect awareness-
education, wealth, income and birth cohort- increase the probability of purchasing stocks and the amount invested.
Bhattacharjee and Singh (2017) found that equity awareness enables investors to make better financial decisions, appreciate
their rights and responsibilities, and understand and manage risk as an investor. Bloomfield et al. (1999) observed that less-
informed investors are overconfident in investments; therefore, educating only professional investors could harm the welfare
of less-informed investors. Statman (2010) compared investors of a century ago with today's investors, and he concluded
that present investors have more sources of information than their predecessors; still, they are neither better informed nor
better behaved. It is professionally analyzed that the mutual fund is significantly less risky and provides maximum benefits,
making it the most attractive option for investors. Shyam-Sunder and Myres (1999) found that the awareness of the mutual
fund concept was poor in small cities. Many investors have accepted that their lack of knowledge is the primary reason for
not investing in mutual funds. Prathap and Rajamohan (2013), Saibaba and Vipparthi (2012) and Umamaheswari and
Kumar (2013) found that most investors have high-level awareness and a positive approach towards investing in mutual
funds. Bhattacharjee and Singh (2017) identified various factors affecting the awareness of equity investment. They also
identified the impact of awareness on equity investment. Bhushan (2014) conducted a survey and asked respondents to rate
their awareness of the mutual fund. Bhushan (2014) provided five options to his respondents: very low aware, low aware,
neutral, highly aware, and very highly aware. Rajeswari (2014) provided only three options to measure awareness level
towards mutual funds: highly aware, medium aware, and low aware. Prathap and Rajamohan (2013) used the Likert scale
to measure the awareness level of mutual fund investors. Prathap and Rajamohan (2013) used twenty items to assess
respondents' awareness of mutual funds on a five-point scale. The five options used were fully aware, somewhat aware,
doubtful, not aware and not at all aware. Chaudhury & Pattnaik (2014) gave only two options, 'yes' and 'no' to assess the
awareness level towards operations of a mutual fund. The awareness level of investors is an essential factor that influences
investment behavior (Das, 2011; Talluru, 1997).
The above-mentioned tools to measure investors' awareness of mutual funds have some limitations. It is observed
that respondents are not aware of their appropriate awareness level towards mutual funds. Sometimes they are confused
about their product awareness and do not know which option to choose. It is also possible that some respondents may pretend
to be more knowledgeable and select the option that may not represent their actual level of awareness accordingly (Prathap
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
& Rajamohan, 2013). Bhattacharjee and Singh (2017) recommended that demographic, socioeconomic, and psychological
factors are determinants of equity awareness. Equity Awareness enables an investor to make better financial decisions,
appreciate their rights and responsibilities, and also understand and manage the risk as an investor. Bhuyan et al. (2021)
observed that awareness about equity investment and investor investment behavior is associated with demographic variables.
Related Theories
The famed psychoanalyst Sigmund Freud propounded that behavior and personality operate at three levels of awareness:
the preconscious, conscious, and unconscious. The Preconscious is that part of the mind where memories and emotions are
not repressed and can be recalled when required. Consciousness is a special kind of unity, on account of which it does not
tolerate gaps of any kind. In contrast, Unconsciousness may be entirely composed of ideas that were previously conscious
and have been repressed (DeSousa, 2011). The study about awareness regarding investments among investors refers to the
consciousness of the existence of a particular truth, event, or thing (Umamaheswari & Kumar, 2013). There was
significantly less awareness regarding modern financial investments like mutual funds, corporate securities, equity shares,
and preference shares, but respondents still stuck to traditional investment options (Bhushan, 2014). Kajol and Singh (2022)
suggested that emotional intelligence-related theories must be highlighted to identify the conscious, preconscious, and
unconscious levels of awareness.
Based on the theory discussed above and the reviewed literature, the proposed framework is given in figure 1.
Mandatory
Requirement.
Conscious Mind Lock in period.
Concept of Mutual
fund. Awareness about
Subconscious Transaction and mutual fund among
Risk Exposure.
allocation Procedure. investor.
Investment Process of
Pre conscious SIP.
Communication
mode.
Supervision authority.
Figure 1. A proposed Research Framework
Bhattacharjee and Singh (2017) and Bhuyan et al. (2021) have studied the awareness of equity investors and found
the determinants required for equity investment. This information helps make appropriate financial decisions and enables
investors to invest in a profitable investment fund. The study focuses on the demographic profile for possessing the
knowledge to influence investor behavior. Kajol and Singh ( 2022) conducted several studies on approaches related to
emotional intelligence (Conscious, Preconscious, and Subconscious) to create higher awareness about mutual fund
investment. Since investment in mutual funds is also an indirect investment in equity shares and hence gives us the impetus
to frame and test the following null hypothesis:
H0: There is no significant association between awareness about mutual funds and investment in mutual funds.
So, the present study measures mutual funds' awareness level differently from the above-mentioned measurement
scale. Here the awareness level is measured by asking ten multiple-choice questions related to the mutual fund investment
that a customer is expected to know while investing in mutual funds. All these questions are designed to measure awareness
level as a latent variable.
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
RESULTS
The analysis and findings of the present study are reported in the following paragraphs:
The overall awareness level of all the respondents is calculated by adding their scores. Then its value is interpreted
using table 1. The overall awareness level of bank employees in Tripura towards mutual funds is presented in table 2
Table 2 shows that most bank employees in Tripura have a high level of awareness towards mutual funds, but the
cause of worry is that employees who fall in the category of low level and very low level of awareness are 37.4%
(24+13.4%). Despite working in a bank, more than one-third of the employees have low awareness about mutual funds.
N Marginal Percentage
Proportion of Not Invested in mutual fund 142 54.2%
investment in Less than 25% of total investment in mutual fund 61 23.3%
mutual funds at 25%-50% of total investment in mutual fund 46 17.6%
present More than 50% of total investment in mutual fund 13 5.0%
Very high level of awareness 44 16.8%
High level of awareness 75 28.6%
Awareness level Moderate level of awareness 45 17.2%
Low level of awareness 63 24.0%
Very low level of awareness 35 13.4%
Valid 262 100.0%
Missing 0
Total 262 100.0%
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
The estimated parameters are the ordered log-odds (logit) regression coefficients, which are explained in Table 4.
It indicates that with one unit increase in the predictor (awareness level), the dependent variable level is expected to change
by its respective regression coefficient in the ordered log-odds scale, whereas other variables in the model are constant. The
threshold coefficients represent intercept. Intercepts are tested to determine whether they are zero or not. It is depicted in
Table 4 that all the intercepts are statistically significant at a 5% level of significance. It indicates that intercepts are not
equal to zero. The beta coefficient of awareness levels like very high level, high level, and moderate level of awareness are
significant at a 5% level of significance as the p-value is less than 0.05, and the beta coefficient for a low level of awareness
level is not significant at 5% level of significance as p-value is greater than 0.05.
So, it is concluded that different awareness levels significantly impact the volume of investment in mutual funds.
Estimated beta values are positive, which indicates awareness level and investment in a mutual fund are directly related.
The beta coefficient is the highest, i.e., 6.673 in the case of the highest level of awareness followed by high and moderate
levels. A high beta value indicates that if an investor's awareness level is increased by one unit from very low (reference
level) to very high, his/her investment volume will increase from low to high level at the highest rate.
As the goodness of fit of an ordinal logistic model does not fit very well so, the chi-square test is also investigated
to confirm whether awareness levels and volume of investment in mutual funds are associated or not. A corresponding
analysis has been done to understand better the relationship between different levels of awareness and their corresponding
volume of investment in a mutual fund.
Table 5 shows that the expected frequency of 25% of cells is less than 5. Asymptotic chi test may not give the
desired result. To get a valid test of chi-square, it should not be more than 20% of cells where the expected counts are less
than 5 (Yates, Moore & McCabe, 1999). To reduce the cells of expected count under five from the standard level, awareness
levels are reduced to three levels: highly aware, neutral, and low, and the result of the chi-square test result is exhibited in
Table 6.
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
Table 6 shows that the awareness level of investors and the volume of investment is associated. This relationship
is significant at a 5% significance level as the p-value is less than 0.05. So, awareness level and volume of investment are
linearly associated.
Figure 2 shows that investors who are not aware, highly not aware, and neutral are close to not investing. Not
investing groups are related to low levels of awareness towards mutual funds. So, it indicates that bank employees, who are
unaware, are not interested in investing in mutual funds. Conversely, investors, who are aware of a mutual fund, are close
to the volume of investment of less than 25% and 25%-50% of total investment in a mutual fund.
DISCUSSIONS
The current study attempts to establish a comprehensive framework of determinants of investors' awareness that influences
investors' behavior toward mutual fund investment. Awareness related to a mutual fund in bank employees is directly related
to the theory of awareness given by Sigmund Freud, which has identified the conscious, preconscious, and unconscious
levels of awareness (Kajol & Singh, 2022). The results of hypothesis testing from (Table 4) indicate that awareness of
mutual funds is significantly related to investment in mutual funds; hence H 0 is not supported but a significant β value
positively endorses the relationship between investors' awareness and mutual fund investment. The results are in congruence
with (Kozup et al., 2008; Pellinen et al., 2011; Jonsson et al., 2017; Sivaramakrishnan et al., 2017).
Theoretical Implication
This study may allow fellow researchers to understand further the investors' behavior towards the mutual fund market and
enable them to identify relevant variables and espouse them in the mutual fund domain. In the current research, investors'
awareness has been studied as a determinant of investors' attitudes toward mutual fund investment. The findings of the
relationship among the aforementioned variables may be used as a building block for research in the future on investors'
behavior toward mutual funds. It will give insight to fellow researchers in understanding the investors' behavior towards
mutual funds and also will help identify other variables to understand investors' intentions toward the mutual funds as it was
studied by Deb and Singh (2018).
Practical Implication
This study provides practical implications for policymakers and managers by establishing an essential relationship between
mutual fund investment decisions and investors' awareness. Awareness can be increased by educating individuals about
mutual fund investments. Raising awareness and education may lead to drifting away from traditional saving avenues to an
inclination toward mutual funds resulting in exponential growth in savings towards mutual funds.
When employees get proper information about mutual funds, their awareness about mutual funds is expected to
increase, which may result in future investment in mutual funds. Therefore, the employer should think of disseminating
more information to their employees (Bhuyan et al., 2021). The banking sector may have much information about it. Still,
proper training programs must be organized to create awareness among Mutual Fund Investment, and the employer should
conduct such training programs (Bhuyan et al., 2021; Bordoloi et al., 2020).
The government should focus on implementing awareness programs among bank employees. Mutual fund
awareness programs should be taken up at the macro level so that not only would the bank employees be educated about the
mutual fund, but the general public also knows about mutual fund investment. The recent initiative by the Association of
Mutual Funds in Limited (AMFIL), "sahi hai" is appreciable in this direction. Further, such a campaign should focus on
some of the core issues of mutual fund investment. Initiatives such as learning investors club should be taken up at various
levels. Investment in mutual fund is expected to built the equity investment culture in the region which consequently affect
the entrepreneurial developments in the region.
Research Implication
The awareness about mutual funds is very limited and therefore, awareness is the major factor that needs to be explored in
further study. The present study is confined to the bank employees in Tripura who are having own sponsored mutual fund.
So, there is a scope that large-scale research work can be carried out for all the bank employees as well as in other states.
Awareness about investment is continuously changing so for a better understanding of this entire phenomenon, a cross-
sectional and longitudinal study is required to be conducted. Impact of acquisition of another company by the bank and its
impact on subsequent offerings also needs further study (Leepsa & Singh, 2017). Moreover, the impact of digitalization on
awareness about mutual fund investment can also be studied (Kajol et al., 2022). There are many factors that affect
awareness about mutual funds, however, all such factors are not equally important and therefore, a study such as Social
Network Analysis can be used to find out the interrelationship among the factors (Kajol et al., 2020a; Kajol et al., 2020b).
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Deb et al., International Journal of Accounting & Finance Review 14(1) (2023), 22-29
CONCLUSIONS
This study makes a solid addition to the existing predictors of investment in mutual funds by considering the awareness
level about mutual funds and investment volume in a mutual fund. This study provides critical implications for managers
and policymakers related to mutual fund companies and academicians. They can design various awareness programs specific
to multiple populations based on their demographic characteristics to encourage investors to channel their savings into the
mutual fund investment market. Managers can also expand their market share by introducing various schemes and educating
investors about them. Also, this study provides a basis for researchers to research the mutual funds' domain. There is
immense potential in the Indian mutual fund market; therefore, it becomes imperative that all possibilities of growth and
expansion of the mutual fund domain are explored, and obstacles are addressed.
Author Contributions: Conceptualization, S.D. and R.S.; Methodology, S.D. and R.S.; Software, S.D.; Validation, R.S. and L.K.P.; Formal Analysis,
R.S.; Investigation, R.S. and L.K.P.; Resources, R.S.; Data Curation– R.S.; Writing – S.D., R.S. and L.K.P.; Writing – Review & Editing, L.K.P. and V.Y.;
Visualization, S.D.; Supervision, R.S. and S.D.; Project Administration, R.S.; Funding Acquisition, S.D., R.S., L.K.P., V.Y. and S.S.D. Authors have read
and agreed to the published version of the manuscript.
Institutional Review Board Statement: Ethical review and approval were waived for this study, due to that the research does not deal with vulnerable
groups or sensitive issues.
Funding: The authors received no direct funding for this research.
Acknowledgments: Not Applicable.
Informed Consent Statement: Informed consent was obtained from all subjects involved in the study.
Data Availability Statement: The data presented in this study are available on request from the corresponding author. The data are not publicly available
due to restrictions.
Conflicts of Interest: The authors declare no conflict of interest.
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