Configuration
Configuration
45086917
01 September 2009
CONTENTS 3
CONTENTS
INTRODUCTION 7
About Setup 21
Setup from the copier touch panel 21
Setup from a network computer 21
Using Configure 31
Setup options 33
CONFIGURING WEBTOOLS 35
Administrator functions 36
Setting passwords 37
Passwords from a network computer 37
Changing the Windows XP system password 38
USB printing 49
TROUBLESHOOTING 59
INDEX 63
INTRODUCTION 7
INTRODUCTION
This document describes how to set up network servers and user computers to use the
Fiery PRO80/65-55C-KM Color Server so that users can print to it as a high-performance
networked printer. For general information about using the copier, your computer, your
software, or your network, see the documentation that accompanies those products.
Setting up the network environment correctly requires the presence and active cooperation of
the network administrator. Detailed instructions on configuring networks is beyond the scope
of this document. For information, see the documentation that accompanies your network.
For information about supported operating systems and system requirements, see Welcome.
Important information
N OTE : For information about network servers, see the documentation that accompanies your
network.
• System security through access levels and passwords
• Setup of the Fiery PRO80 from the copier touch panel
• Setup of the Fiery PRO80 from a network computer
• Setup of the Fiery PRO80 to allow users to use WebTools
• Administration of the Fiery PRO80
• Troubleshooting
If a chemical symbol is printed beneath the symbol shown above, in accordance with the
Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is
present in this battery or accumulator at a concentration above an applicable threshold
specified in the Directive.
Batteries and accumulators must not be disposed of as unsorted municipal waste. Users of
batteries and accumulators must use the available collection framework for the return,
recycling and treatment of batteries and accumulators.
If your product contains non-removable batteries, the entire product is already covered by the
EU WEEE (Waste Electrical and Electronic Equipment) Directive and should be handed over
to an authorized collection site for WEEE. The collection site will take appropriate measures
for the recycling and treatment of the product, including the batteries.
In the EU, there are separate collection and recycling schemes for batteries and accumulators.
To find out more about recycling schemes for batteries and accumulators available in your
area, please contact your local city office, waste authority, or waste disposal facility.
CONNECTING TO THE NETWORK 9
These protocols can run concurrently on the same cable. Computers that use other protocols
can print through a server that uses one of the supported protocols. The Fiery PRO80 is
auto-sensing, and handles all connections simultaneously.
CONNECTING TO THE NETWORK 10
Configure network servers to provide users with access to the Fiery PRO80 as a networked
printer. For information about configuring network servers in Windows and UNIX network
environments as they relate specifically to the Fiery PRO80, see page 12. For information
about using your network, see the documentation that accompanies your network.
2 Physically connecting the Fiery PRO80 to a functioning network
Prepare a network node for the Fiery PRO80. Obtain cable, route it to the location where the
Fiery PRO80 is to be installed, and attach the cable to the network connector of the
Fiery PRO80. For details, see page 20.
3 Setting up the Fiery PRO80
Configure the Fiery PRO80 for your printing and network environment (see page 22).
4 Preparing user computers for printing
Install the files needed for printing, install user software, and connect the user computers to
the network. The software installation is described in Printing.
5 Administering the Fiery PRO80
Monitor and maintain system performance and troubleshoot problems that may arise
(see “Administering the Fiery PRO80” on page 36).
CONNECTING TO THE NETWORK 11
Network server
Connection
Configure the network and servers, and ensure that there is a live network connection before
you configure network settings in Setup. This allows the Fiery PRO80 to query the network for
zones, servers, and server-based queues.
Whenever you change the configuration of the Fiery PRO80, copier, or network at your site,
alter the settings to correspond to the changed environment. Changing network or port
settings may require that you make changes to other Setup options, as well.
Windows networks
• The Fiery PRO80 requires a valid IP address, subnet mask, and gateway address.
Enter these addresses manually or use DHCP or BOOTP protocols to assign them
dynamically. Make sure the Fiery PRO80 name and address are listed in a domain name server
(DNS) or hosts name database used by your system.
If more than one Fiery PRO80 print connection is published (for example, if both the Print
queue and Hold queue are published), consider creating a printer for each print connection,
so that users can print to each connection directly.
• Configure the Fiery PRO80 with the correct Windows domain name.
This is especially important for Windows printing, also known as SMB printing.
To use Microsoft Active Directory, you must assign the Fiery PRO80 to a domain. If you assign
the Fiery PRO80 to a workgroup, you cannot use Active Directory.
AppleTalk networks
AppleShare servers require no special configuration.
To allow Mac OS X computers to access Bonjour printers, you must enable Bonjour in Setup.
CONNECTING TO THE NETWORK 13
UNIX networks
• When you configure a UNIX workstation with the lpr protocol and connect to the Fiery PRO80
over a TCP/IP network, you can print directly to the Fiery PRO80.
• Setting up UNIX workstations requires an administrator with root privileges. After the initial
configuration, UNIX users submit print jobs to a named printer.
• The Fiery PRO80 has a remote printer name you must use in order to communicate with it
successfully.
Regardless of the UNIX system you use, the name that you use for the remote printer (or rp in
the /etc/printcap file) in configuring the network for the Fiery PRO80 must be one of the
following:
print
hold
name of virtual printer
Computers on a TCP/IP network can print directly to the Fiery PRO80 as a remote printer, or
can print to a Windows 2000/Server 2003/Server 2008 server or UNIX workstation acting as
a print server.
PREPARING FOR FIERY PRO80 SETUP 14
In addition to assigning the users that you have created to a group, you can add users from
your organization’s global address list if you have LDAP services enabled on the Fiery PRO80.
The following discussion is an overview designed to help you prepare a security strategy. For
more information, including specific procedures, see Configure Help.
You can view detailed information about users and groups that you have created from
Configure in Command WorkStation. For more information, see Command WorkStation
Help.
PREPARING FOR FIERY PRO80 SETUP 15
User authentication
The term “user authentication” means the Fiery PRO80 verifies that the user who is sending a
job belongs to a group, and the group has printing privileges (“Print in B&W” or “Print in
Color and B&W”).
By default, the Fiery PRO80 does not enforce user authentication. That is, even if you assign
passwords to users and assign users to groups, no authentication occurs unless you clear the
“Allow users to print without authentication” option (in Configure > Users and Groups). If
this option is selected, anyone can print to the Fiery PRO80.
N OTE : You cannot enable Fiery PRO80 authentication and copier authentication at the same
time.
If you require users to specify their user name and password (that is, you have cleared the
“Allow users to print without authentication” option), users must type this information in the
printer driver when they print. Users must specify their user name and password if they create
files from the printer driver for printing later (such as an e-mail attachment that will be sent to
the Fiery PRO80).
Because jobs that are sent through FTP do not require a printer driver, you can specify that
FTP jobs are authenticated (see Configure > Network > Services > FTP > Require Password
for Printing).
Passwords
When you create a new user in Configure > Users and Groups, you assign a password to the
user. In other areas of the system, you can also set passwords for these areas:
• Default admin user in Administrators group
• Default operator user in Operators group
• Windows system password
N OTE : The Administrator and Operator passwords are separate from the Windows system
password.
By default, the Administrator password is set on the Fiery PRO80. Change the Administrator
password periodically to protect the Fiery PRO80 from accidental or malicious changes to
Setup. For more information, see “Setting passwords” on page 37.
Users in the Administrators and Operators groups have privileges in addition to the explicit
ones that you set when you create groups. Examples of these privileges are provided in the
following sections.
PREPARING FOR FIERY PRO80 SETUP 16
Administrator privileges
Users in the Administrators group have the highest level of control. Administrator privileges
include:
• Configuring the Fiery PRO80 from Configure or the copier touch panel
• Adding and deleting groups
• Adding and deleting users
• Setting and changing passwords for users
• Deleting, printing, exporting, and viewing the Job Log
• Deleting, viewing, and modifying users’ print jobs
• Clearing the Fiery PRO80 of all job data
• Printing in black-and-white or color
• Publishing print connections
• Deleting fonts
• Controlling print jobs from the job management tools
• Overriding job settings
• Setting default settings for print options
• Calibrating the Fiery PRO80
Operator privileges
Users in the Operators group control print jobs from the job management tools, including the
following:
• Viewing the Job Log
• Deleting, viewing, and modifying other users’ print jobs
• Printing in black-and-white or color
In addition, you can enable the Printed queue, which is a storage area for the most recent jobs
from the Print queue. The Printed queue allows users to reprint those jobs by using the job
management tools (for example, Command WorkStation).
N OTE : To use the utilities and WebTools, you must enable at least one print connection.
Hold queue
Jobs sent to the Hold queue are spooled to the Fiery PRO80 hard disk drive for printing at a
later time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot
proceed through the printing process until the operator intervenes using the job management
tools.
Print queue
The Print queue is the standard Fiery PRO80 queue. Jobs sent to the Print queue are processed
and printed in the order in which they are received. Jobs prioritized by an operator with the
job management tools and jobs sent via the Direct connection take priority over jobs sent to
the Print queue.
Direct connection
The Direct connection transmits jobs directly to the Fiery PRO80, but only when the
Fiery PRO80 is idle. If the Fiery PRO80 is busy, the job remains at the user’s computer until the
Fiery PRO80 is ready. The job is then processed as soon as the previous job is finished and
before the next queued job is processed.
In most cases, jobs sent to the Direct connection are not stored on the Fiery PRO80 hard disk,
and cannot be selected for reprinting, moving, or deletion. Therefore, the Direct connection
provides a measure of security for sensitive files. Jobs sent to the Direct connection do appear
in the Job Log, for accounting purposes.
PREPARING FOR FIERY PRO80 SETUP 18
Some types of jobs printed to the Direct connection cause temporary files to be stored on the
Fiery PRO80 hard disk, but do not appear in any of the job management tools. These job types
are the following:
• PDF jobs
• TIFF jobs
• Jobs with settings for any of the following print options:
– Reverse order printing (for large jobs)
– Booklet Maker
– Mixed Media
– Combine Separations
N OTE : To download fonts to the Fiery PRO80, you must publish the Direct connection.
WebTools
The Fiery PRO80 supports Internet or intranet access with WebTools from Windows and
Mac OS computers. To enable use of WebTools, see “Configuring WebTools” on page 35.
Home
Home provides you with current information about the jobs processing and printing on the
Fiery PRO80. To use this WebTool, you do not need a password. For more information, see
Utilities.
Downloads
Downloads allows users to download installers for printer drivers and other software directly
from the Fiery PRO80. To use this WebTool, you do not need a password. For more
information, see Printing and Utilities.
Docs
Docs allows users to access, manage, and modify jobs in their mailboxes on the Fiery PRO80,
and submit jobs to the Fiery PRO80. For more information, see WebTools Docs Help.
Configure
Configure allows you to view and modify Fiery PRO80 options from a network computer.
This function requires an Administrator password. For more information, see page 30.
PREPARING FOR FIERY PRO80 SETUP 19
You can define lists of authorized e-mail addresses on the Fiery PRO80. Any e-mail that the
Fiery PRO80 receives from an e-mail address not in the authorized list is deleted. For more
information, see page 50.
Secure Printing
This option allows the printing of highly sensitive or confidential files. A user printing a file
with the printer driver assigns a password to the job. The user must then enter the password at
the copier to print the job. For more information, see Printing.
LDAP authentication
When you enable LDAP communication to retrieve names and other information for people
at your organization, you can specify the type of authentication. For more information, see
WebTools Configure Help.
PREPARING FOR FIERY PRO80 SETUP 20
2
3
4
PREPARING FOR FIERY PRO80 SETUP 21
Ethernet connection
For Ethernet connections, the Fiery PRO80 supports Unshielded Twisted Pair (UTP) cabling
for these network speeds:
• 10BaseT: Category 3 or higher
• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)
• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)
About Setup
Setup configures the Fiery PRO80 to communicate with other devices and manage print jobs.
Perform Setup the first time you turn on the Fiery PRO80, after new system software is loaded,
or any time Server software is reinstalled. When the network or user printing environment
changes, change the options accordingly.
If you do not set options in the remaining Setup menus, the Fiery PRO80 uses default settings.
You must choose settings appropriate for the printing environment at your site.
Copier panel
1 Touch panel display
(see following illustration)
2 Copier buttons
2
Job List Start Sample Print
Setup
Restart Fiery
Item Description
Selection buttons Select an option or menu and proceed to the next option or menu
Job List Displays properties of currently printing and queued jobs, and allows you to print jobs,
including Secure Print jobs.
Print Pages Prints the following system pages from the Fiery PRO80:
PS Test Page: Confirms that the Fiery PRO80 is properly connected to the copier, and
provides color and grayscale samples to troubleshoot problems with the copier or the
Fiery PRO80. Settings on the Test Page may include: Server Name, color settings, printer
model, and date and time the Test Page was printed.
Configuration: Provides general information about the hardware and software configuration
of the Fiery PRO80, the current settings for Setup, the current calibration, and the IP address
of the Fiery PRO80.
Control Panel Map: Prints the Control Panel Map, which is an overview of the screens that
you can access from the copier touch panel.
Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the
Fiery PRO80.
PS Font List: Prints a list of all fonts currently on the Fiery PRO80 hard disk.
N OTE : To print the E-mail or FTP log, you must enable the appropriate service. For more
information, see Configure Help.
Calibration Calibrates the Fiery PRO80 using ColorCal. For more information, see Color Printing. If an
Administrator password has been set, you must enter it to access Calibration.
Setup Enters the Setup menu and changes Setup option settings.
SETUP FROM THE COPIER TOUCH PANEL 25
Restart Fiery Resets the server software but does not reboot the entire system. Network access to the
Fiery PRO80 is temporarily interrupted and all currently processing jobs are aborted and
might be lost.
Shutdown Fiery Shuts down all Fiery PRO80 activity properly.
Stop/Start Allows the user to verify the quality of a long print job while it is printing. A sample sheet
Sample Print from the job is printed to a separate output tray while the main job is printing. Configure
the type of Sample Print action in Setup. To receive a Sample Print, press Start Sample Print.
To cancel the Sample Print, press Stop Sample Print.
Suspend Print Suspends communication between the Fiery PRO80 and the copier. Use this command to
interrupt the current Fiery PRO80 job and use the copier to make copies or print another job
first. Jobs continue to process on the Fiery PRO80. After you make copies or complete
maintenance tasks, choose Resume Printing to continue printing jobs from the Fiery PRO80.
Resume Print Resumes communication between the copier and the Fiery PRO80 after you select Suspend
Printing.
If Printing or RIPping appears, the Fiery PRO80 is processing, and you must wait until the
system finishes and reaches the Idle state.
2 At the copier, press the Controller button.
4 At the main Setup window, press the button for the Setup that you want to access.
5 Perform Server Setup, Network Setup 1, and Network Setup 2, in that order.
This is the minimum required for initial Setup. Later, you can complete the remaining Setup
menus, from a network computer.
6 Change the Administrator password to protect your Setup from unauthorized changes.
When you perform a function from the copier touch panel that prompts you for the
Administrator password, you must enter it promptly. Otherwise, the copier touch panel
returns to Idle, and you must start over.
Some of the menus you see are shown on the Control Panel Map, a high-level guide to Setup
that you can print from the copier touch panel.
Multiple choice Possible choices appear as buttons on the touch panel (for
questions example, Yes or No, or a list of settings from which to
choose). The currently selected value is highlighted. Press the
button for the desired option on the touch panel.
Information You must specify the information for your site (the printer
entry options name or IP address, for example). Use the keyboard provided
on the copier touch panel to enter information.
Saving changes
After you enter the settings, you must save the changes. You are usually prompted to do so. If
you choose Yes, your settings overwrite previous settings. If you choose No, your previous
settings are retained. If necessary, the Fiery PRO80 restarts after you exit the Setup menu.
SETUP FROM THE COPIER TOUCH PANEL 27
The submenus and options appear in sequence. Default values, where applicable, are
underlined. Words shown in italics indicate that a product- or site-specific value is displayed.
Server Name
Default server name
Enter a name for the Fiery PRO80 (up to 15 characters long). This is the name by which the
Fiery PRO80 appears on the network.
N OTE : If you have more than one Fiery PRO80, do not assign them the same name.
Date
Date
Confirm the correct system date in the standard format for your use. The date appears on the
Job Log.
N OTE : The Fiery PRO80 uses the current date and time as configured on the copier. Therefore,
if the copier date and time are correct, you do not need to set them here.
Time
Time
Confirm the correct system time. Enter the time based on the 24-hour clock in the format
HH:MM (Hours:Minutes). The time appears on the Job Log.
Remote Desktop
Enabled, Disabled
Select Enabled to enable Remote Desktop, a Microsoft application that allows remote
computers to manage and control the Windows desktop features of the Fiery PRO80. For
information about enabling Remote Desktop on a computer, see page 48.
SETUP FROM THE COPIER TOUCH PANEL 28
Before performing Network Setup, confirm that the Fiery PRO80 is connected to an active
network, because the Fiery PRO80 queries the network for zones, servers, and server-based
queues. If you perform Network Setup without a connected and functioning network, default
settings are used that may not meet your needs.
Ethernet Speed
Auto, 10Mbps, 100Mbps, 10FD, 100FD
Choose the appropriate speed of the network. Choose Auto Detect in any of these cases:
• The network speed is unknown.
• The network environment is mixed.
• The network uses 1Gbps.
TCP/IP Configuration
Manual, DHCP, BOOTP
Choose the method by which the Fiery PRO80 obtains its Ethernet IP address. Depending on
your network and the protocol you select in the following option (DHCP or BOOTP), the IP
address can change. Select Manual to assign the Fiery PRO80 a static IP address.
IP Address
127.0.0.1
If you selected Manual for the TCP/IP Configuration option, enter the Fiery PRO80 IP
address. This IP address, unlike an IP address set automatically, remains the same if you
restart the Fiery PRO80. You must change the default to a valid address for your network. For
information about setting up printing with TCP/IP, see page 12.
Subnet Mask
255.255.255.0
This option lets you modify the subnet mask for printing with TCP/IP over Ethernet.
N OTE : Confirm the subnet mask setting with your network administrator before proceeding.
Default Gateway
Automatic, Custom
Choose whether to assign automatically the gateway address for printing with TCP/IP. If you
choose Custom, enter the gateway address in the following option.
SETUP FROM THE COPIER TOUCH PANEL 29
Gateway Address
127.0.0.1
Set the gateway address for printing with TCP/IP on your network.
TCP/IP Version 6
Enabled, Disabled
Choose Enabled to allow the Fiery PRO80 to retrieve an IPv6 address from the network.
Broadcasts from SMB devices cannot pass across a router without a WINS name server.
Setting up the WINS name server is outside the scope of this document. To find out if a name
server is available, contact your network administrator.
Enabling Windows Printing enables Server Message Block (SMB), the file and printer sharing
protocol built into Windows. Enabling SMB allows the Fiery PRO80 to be listed on the
network so that Windows users can print to a particular print connection (Hold, Print, or
Direct) on the Fiery PRO80 without any other networking software. For information about
setting up a Windows computer for Windows printing, see Printing, and the documentation
that accompanies Windows. Windows printing runs via TCP/IP, so you must configure TCP/
IP on the Fiery PRO80 and on all computers that use Windows printing.
If you select Automatic, the Fiery PRO80 obtains the IP address for the WINS server
automatically. If you choose Custom, you can enter the IP address manually in the following
option.
WINS IP Address
127.0.0.1
Change the default address to the correct IP address for the WINS Name Server. Obtain the
correct address from your network administrator.
Web Services
Enabled, Disabled
Select Enabled to make WebTools available to users. TCP/IP must be enabled on the
Fiery PRO80 and user workstations. A Java-enabled Web browser and a valid IP address or
DNS host name are required for each user computer. For information about browser and
computer requirements, see Welcome.
SETUP FROM A NETWORK COMPUTER 30
Regardless of the method you use, the following dialog box appears.
SETUP FROM A NETWORK COMPUTER 31
Using Configure
For information about using Configure and setting options, see Configure Help. Configure
Help can be accessed from WebTools Configure and from Command WorkStation.
– Display Name: The name displayed in e-mails sent from the Fiery PRO80.
– Fiery E-mail Address: The address from which the Fiery PRO80 receives e-mail.
5 Specify the following information about the Incoming Mail Server:
– Server type
– Server: The name of the incoming mail server.
– Port: Type the number of the port used for e-mail communication.
– SSL/TLS: If the mail server requires communication to be secure, select this option to
use the secure communication protocol.
– User name, Password: If the mail server requires a username/password to make a
connection, you must specify this information.
– Polling Interval: How often the Fiery PRO80 checks the e-mail server for new e-mail.
SETUP FROM A NETWORK COMPUTER 32
– Accept all SSL certificates: If the mail server requires the e-mail client to possess a
certificate, select this check box to accept automatically all certificates from the
connected mail servers to enable communication.
– Timeout: The maximum amount of time that elapses before the Fiery PRO80 stops
attempting to connect to the mail server.
– Administrator E-mail Address: The address from which the administrator manages the
e-mail address books.
8 Click Save.
4 To allow users to choose whether to receive an e-mail response from the Fiery PRO80 after
they submit jobs as e-mail attachments, select Send Print Notifications.
5 Click Apply.
SETUP OPTION REFERENCE 33
Setup options
To determine the current Setup defaults, print the Server Configuration page from Command
WorkStation.
Allow Courier Substitution Yes, No Specify whether to substitute Courier for fonts that are
unavailable when you download files to the Fiery PRO80, or
when you print a document for which you do not have the
corresponding printer font. If this option is set to No, jobs with
fonts that are unavailable on the Fiery PRO80 hard disk generate a
PostScript error and do not print. This setting does not apply to
PDF files; font substitution occurs automatically in PDF files.
Color Mode CMYK, Grayscale Specify whether to print color (CMYK) or Grayscale images to
the Fiery PRO80 by default. CMYK gives you full color prints.
Select CMYK as the Color Mode before performing calibration
on the Fiery PRO80. Grayscale converts all colors into shades of
gray.
Convert Paper Sizes No, Letter/11 x 17->A4/A3, Convert paper sizes in documents automatically to the default
A4/A3->Letter/11 x 17 paper sizes specified. For example, if you select Letter/
11 x 17->A4/A3, a letter size document is automatically printed on
A4 paper.
This option works in conjunction with the Default Paper Sizes
option. For example, if Convert Paper Sizes is set to Letter/
11 x 17->A4/A3, and Default Paper Sizes is set to US, jobs are
printed A4/A3 size. This also includes Fiery PRO80 system pages
such as the Start Page, Test Page, and Job Log.
Default Paper Sizes US, Metric (default is US Print on US paper sizes (for example, Letter, Legal, 11 x 17), or
in the United States, Metric paper sizes (for example, A4 or A3) by default. When no
Metric elsewhere) page size is defined within a PostScript file, jobs are printed on
Letter paper if you selected US; or A4 paper if you selected
Metric.
Offset Jobs On, Off Specify whether to have jobs offset after they are printed. You
must have a finisher installed. If you set this option to Off, all
offset functions are disabled, including those that occur between
jobs.
Paper Weight 64-74 g/m2, 75-80 g/m2, Specify the weight of the paper.
81-105 g/m2, 106-135 g/m2,
136-162 g/m2, 163-209 g/m2,
210-256 g/m2, 257-300 g/m2
Print Cover Page Yes, No Print a cover page (job summary) containing the name of the user
who sent the job, the document name, the server name, the time
the job was printed, the number of pages printed, and the status
of the job. If a PostScript error occurs and the Print to PS Error
option is set to Yes, the cover page lists the PostScript error
message instead of the job status.
Print Master Yes, No Select Yes to print a FreeForm master when created and printed to
the Fiery PRO80. The master is retained on the Fiery PRO80 after
printing unless deleted later. Select No only to process and hold a
FreeForm master on the Fiery PRO80.
Print to PS Error Yes, No Specify whether the Fiery PRO80 should print the available
portion of a print job when it encounters a PostScript error. Select
Yes to print the portion of the job that was processed before the
error occurred. Select No to cancel the print job entirely when a
PostScript error is encountered. Leave this option at No unless
you encounter printing problems.
Punched Paper Punched, Not Punched Specify whether the copier punches the paper.
Scale to Fit On, Off Specify whether to scale a document size to a selected paper size if
the document size is different from the paper size. With the Off
setting, if the document size is larger than the selected paper size,
the document is cropped to the paper size when printed.
Use PDF XObjects On, Off Specify whether images in PDF files are cached to reduce the need
to reprocess the same image in a file.
Job Batching On, Off Select this option if you want to treat multiple print jobs as a
single job in the copier job list and in accounting information.
CONFIGURING WEBTOOLS 35
CONFIGURING WEBTOOLS
WebTools allow you to manage your Fiery PRO80 remotely from the Internet or your
company’s intranet. The Fiery PRO80 has its own home page, from which you can select the
WebTool that you want to use.
For information about using WebTools, see Utilities. Also, for many of the WebTools, you can
consult Help.
To enable access to WebTools, make sure that the Setup options in Network Setup 1 and
Network Setup 2 are correct for your environment.
2 Assign the computer a valid, unique IP address, subnet mask, and gateway address, if
required.
3 Install an Internet browser that supports the Java language and frames.
Make sure that Java is enabled. For more information about supported browsers and
WebTools requirements, see Welcome.
TO ACCESS WEBTOOLS
1 Start your Internet browser and type the IP address or DNS name of the Fiery PRO80.
3 Click the tab corresponding to the WebTool that you want to use.
ADMINISTERING THE FIERY PRO80 36
Administrator functions
Administration features are included with the user software and are built into the
Fiery PRO80. The following table describes where to find information about these features.
Network servers, setting up to manage and share printing services Documentation for
your network servers
Network servers, setting up with information specific to the Fiery PRO80 page 9
Publishing the Direct connection, Print queue, or Hold queue to users Configure Help
Variable data printing, setting search path for common objects page 53
WebTools page 35
Setting passwords
You can set or change the passwords for users of the Fiery PRO80. Anyone who is a member of
the Administrators group can modify the Setup options and control the flow and order of
print jobs with the job management tools.
To create users, assign passwords, and add users to groups, use Configure. For more
information, see Configure Help.
To set the password for the user named “admin” in the Administrators group, use Configure.
N OTE : If you are using the Welcome screen on Windows XP, the Windows Task Manager
dialog box appears. To access the Windows Security dialog box, you must disable the
Welcome screen. From the Windows XP control panel, access User Accounts, select the
Change the way users log on or log off option, and then clear the Use the Welcome screen
option.
2 In the Windows Security dialog box, click Change Password, and then type the following.
For example, to change to “Fiery.2”:
N OTE : Check Now is not available when you access System Updates from Command
WorkStation or WebTools.
ADMINISTERING THE FIERY PRO80 40
System Updates
System Updates allows you to schedule regular inquiries to an Update Server on the Internet
for available Fiery PRO80 updates. The Fiery PRO80 checks automatically for updates by
contacting the Update Server periodically.
System Updates also allows users to obtain updated versions of Fiery PRO80 user software
(utilities) and install them onto client computers that connect to the Fiery PRO80. The
updated applications are first downloaded from the Update Server to a partition on the
Fiery PRO80 HDD. Users access the Fiery PRO80 over the Internet and download the updated
applications onto client computers and then manually install them.
You can also view and download updates at any time using the Check Now feature from the
Fiery Advanced Controller Interface. Use Check Now to view and manually download
updates that are available for installation (Patches tab) and/or view a list of updates that have
already been installed (History tab).
You can also launch Check Now by clicking an update notification in the task bar on the
Fiery PRO80 monitor.
For detailed instructions, see “To schedule System Updates” on page 41.
Make sure to review “Before updating the Fiery PRO80” on page 39 before scheduling System
Updates.
ADMINISTERING THE FIERY PRO80 41
You can access System Updates directly from the Fiery Advanced Controller Interface or from
a client computer using WebTools or Command WorkStation.
If you access System Updates directly from the Fiery Advanced Controller Interface, an
additional feature, Check Now, is available (see page 43). Check Now lists the updates that
are currently available (Patches tab) and the updates that have already been installed (History
tab).
N OTE : Check Now is not available when you access System Updates from Command
WorkStation or WebTools.
From the Fiery Advanced From a client using Command WorkStation From a client using WebTools
Controller Interface
• Click Start > All programs > • Start Command WorkStation. • Launch a Web browser, type the IP address
Fiery > System Updates. or DNS name of the Fiery PRO80, and then
• Log on with Administrator privileges.
press Enter.
• Choose Configure from the Server menu.
• Click the Configure tab, and click Launch
• Choose Server > System Update. Configure.
• Log on with Administrator privileges.
• Choose Configure > Server > System
Update.
• Choose System Update from the Server
menu.
N OTE : While updates are being installed, you cannot print to the Fiery PRO80. Schedule the
automatic updates when no one plans to print. The Fiery PRO80 may also need to reboot
several times during the update process.
ADMINISTERING THE FIERY PRO80 42
2 Select “Check for important system updates” (or “Enable System Updates” in Command
WorkStation or WebTools).
3 Specify how often the Fiery PRO80 is to contact the Update Server.
This feature sets a schedule for installing, downloading and/or notifying of updates.
4 Choose a method for updating the Fiery PRO80 operating software, system software, and utility
software:
5 If you use a proxy server to connect through a firewall to the Update Server, click Proxy
Settings, select Enable Proxy, and type the appropriate information in the following fields:
7 Click Apply.
Use Check Now to view updates that are available for installation (Patches tab) and updates
that have already been installed (History tab).
N OTE : Check Now is not available when you access System Updates from Command
WorkStation or WebTools.
• To close the window without installing an update, click the X in the upper right corner.
Remote Desktop must be enabled in both Fiery PRO80 Setup and on the client computer, as
described below.
ADMINISTERING THE FIERY PRO80 45
• Launch a Web browser, type the IP address or DNS name of the Fiery PRO80, and then
press Enter.
• Click Fiery WebTools.
• Click the Configure tab, and click Launch Configure.
• Log on with Administrator privileges.
• Choose Configure > Server > General.
• Select Enable Remote Desktop.
• Click Apply.
• Click Reboot.
2 Enable Remote Desktop on the client computer:
• Choose Start > All Programs > Accessories > Communications > Remote Desktop
Connection.
• Make sure that the Fiery PRO80 is Idle, and then type the IP address or DNS name of the
Fiery PRO80 and click Connect.
• Type the Administrator password, if prompted.
ADMINISTERING THE FIERY PRO80 46
Check for Product Updates is especially useful if your Fiery PRO80 cannot access the Internet,
is behind a firewall, or is otherwise unable or not configured to seek and accept automatic
updates from the Update Server (for instance, if you do not want—or the Fiery PRO80 is
unable—to take advantage of the auto-download/auto-installation/auto-notification features
available through System Updates).
For detailed instructions, see “To install updates using Check for Product Updates” on
page 46.
Make sure to review “Before updating the Fiery PRO80” on page 39 before using Check for
Product Updates.
3 Click the Configure tab, and click Check for Product Updates.
N OTE : The list that is displayed when you access Check for Product Updates may include:
• Updates that are unavailable through System Updates and/or are not approved for all
users.
• Updates that may already be installed on some Fiery PRO80 print servers. To help you
choose which updates to download, compare the list displayed with the Fiery PRO80 print
server’s Configuration page > Updates log.
4 For each update you want to download, click the file name under Download and then select
Save to download the update file to a location on the client computer.
5 When the updates files have been downloaded, browse to the location of the update file on
the client computer and handle it according to the file type, circumstances, and site
conditions.
ADMINISTERING THE FIERY PRO80 47
Back up your original data on your own media at the same time you store and save data on the
Fiery PRO80 hard disk. Never damage or reset the Fiery PRO80 hard disk, and do not turn off
the system while accessing the hard disk. For instructions on how to turn on and turn off the
Fiery PRO80, see page 57.
If the Fiery PRO80 hard disk or system software experiences technical difficulties, data stored
and saved on the Fiery PRO80 hard disk may be irretrievably lost. If problems with the hard
disk occur, extended storage of the following data cannot be assured:
• Third-party fonts
• Print jobs
• Color profiles, including profiles downloaded or edited with Spot-On
• Job notes and instructions
• Scanned image data
• Jobs edited with Impose
• Variable data documents
• E-mail Service Address Book
• Fiery PRO80 configuration information (list of all the settings in effect for the current
Setup)
ADMINISTERING THE FIERY PRO80 48
3 From the remote computer, choose Start > Programs > Accessories > Communications >
Remote Desktop Connection.
4 Type the IP address or DNS name of the Fiery PRO80 and click Connect.
The following settings are saved (if your Fiery PRO80 supports them):
• Settings made in Setup (except Server Name)
• Impose templates saved in the default directory for these files on the Fiery PRO80
• Address books
• Virtual printer settings
• Users and Groups information (logon names and passwords)
• Custom spot colors
ADMINISTERING THE FIERY PRO80 49
USB printing
Users can save PS, EPS, TIFF, and PDF files to a USB device and print those files on the
Fiery PRO80. To print files automatically when you connect the USB drive to the Fiery PRO80,
save the files to specific folders or to the root level on the USB drive.
Files copied to the Print, Hold, and Direct folders are downloaded to the corresponding print
connection on the Fiery PRO80 when you connect the USB device to the Fiery PRO80.
Files copied to the root level of the device (and any folder under the root level that is not
named for a print connection) are downloaded to the queue that you configured for USB
printing.
Prepare the USB device with the correct folder structure and appropriate files before the
device is connected to the Fiery PRO80. Because file processing begins as soon as you connect
the device to the Fiery PRO80, there is no time to do any file management tasks such as
moving files to a different folder or deleting files.
4 Remove the USB device from the computer and connect it to the USB port on the Fiery PRO80.
Users use the address books when they send attachment files to the Fiery PRO80.
Admin allows members to modify the address book, get the current address book from the
Fiery PRO80, cancel a job, or receive the status of a job. However, membership in this address
book does not provide the same privileges as the Administrator password (page 37) does.
Print includes users who have print access. Only users whose e-mail addresses are in the Print
address book are authorized to submit jobs via e-mail to the Fiery PRO80. Unauthorized users
receive an e-mail reply that their job was not accepted by the Fiery PRO80 for printing.
Fax is used for Scan to Internet FAX. This address book is used for sending scan files via
Internet FAX to the Fiery PRO80. You cannot use addresses in the address book to send an
e-mail to the Fiery PRO80.
Corporate is an LDAP address book used for Scan to E-mail. It allows users to send files with
Remote Scan to a list of addresses registered on an LDAP server.
N OTE : Perform LDAP Setup before setting this address book. For more information, see
Configure Help.
When a print job is submitted via e-mail, the Fiery PRO80 first checks the Print address book.
If the user’s e-mail address does not match any entry in the Print address book, the job does
not print. Instead, the user receives an e-mail stating that the print job was not accepted.
The default wildcard character “@” is stored in the Print address book. This allows any user to
print to the Fiery PRO80 until the administrator adds the first entry in the Print address book.
To manage address books, send an e-mail to the Fiery PRO80 with commands in the Subject
and Message fields. The Fiery PRO80 responds by e-mail with information about each request,
as described in the following table.
To add or remove more than one address at a time, list the addresses on separate lines in the
message field of the e-mail.
ADMINISTERING THE FIERY PRO80 51
To add an address #AddAddressTo name@domain Added to Address Book List of addresses added
to an address book name of address book or name of address book to the address book
“display name” <name@domain>
The Fiery PRO80 also
lists any addresses that
For example: For example:
cannot be added and
#AddAddressTo Print Added to Address Book
includes the reason.
Print
For example:
Address Book User
cleared
4 Type the command and the address book name in the Subject line.
For example, to retrieve the User address book, type “#GetAddressBook User.”
5 Send the message.
The return message includes the addresses of the specified address book.
6 Copy the addresses to a text file or save the message for your records.
4 Type the command and the address book name in the Subject line.
For example, to restore the User address book, type “#GetAddressTo User.”
5 Copy the addresses to the body of the e-mail with each address on a separate line.
You can include nicknames. However, when a nickname or address is longer than one line,
edit it to fit on one line.
6 Send the message.
7 In the return e-mail message, confirm that the addresses were restored correctly.
ADMINISTERING THE FIERY PRO80 53
The Fiery PRO80 searches paths for VDP resources in the following order:
• Path that the user specifies in the job
See “Allowing users to define a search path for a single job” on page 54.
• Paths that you define in Configure for common global objects
• Path that the application specifies for VPS or PPML resources when it generates the data
stream
For any of these paths, the Fiery PRO80 searches the folder, and then the subfolders within
that folder. After the Fiery PRO80 locates the first resource, it attempts to locate the second
resource in the same folder. If the second resource is not found in the same folder, the
Fiery PRO80 searches according to the original order.
3 In the window that appears, type the path name or click Browse to locate the path.
If you type the path name, use the format of a mapped drive (for example, Z:\folder) or a
UNC (for example, \\computer name\folder).
4 If the path is located on a computer that requires authentication, select Remote Server
Authentication, and then enter the appropriate user name and password.
5 Click OK.
7 Click Apply.
ADMINISTERING THE FIERY PRO80 54
To use a mapped drive, it must be recognized by the Fiery PRO80. For example, if the user
specifies a path on the user’s computer (for example, C:\My Documents\VDP), the Fiery PRO80
assumes this is the C:\ drive on the Fiery PRO80. In another example, if “Z:” is a network drive
that users access on their network, the Fiery PRO80 does not know the location to which “Z:”
refers. Therefore, you must map a drive so that the Fiery PRO80 also recognizes the location
where resources are stored.
The following procedure assumes that you use the Fiery Advanced Controller Interface. If
you do not have the Fiery Advanced Controller Interface, but your Fiery PRO80 supports
Remote Desktop, connect to the Fiery PRO80 with Remote Desktop and use the following
procedure.
One method of accessing an Explorer window is to choose Start > Documents >
My Documents.
2 From the Drive menu, choose a letter that is not currently mapped.
3 In the path field, type the UNC of the network computer that contains the shared resources,
or click Browse and locate the computer on the network.
4 Click Finish.
5 If you are prompted to enter a network password, type Administrator in the Connect As field,
type the password in the Password field, and then click OK.
6 Inform the user to use the drive letter in the VDP search path when the user sends the job to
the Fiery PRO80.
ADMINISTERING THE FIERY PRO80 55
3 Press Configuration.
Publish only connections that will be used. The Fiery PRO80 constantly checks all published
connections, even if they are inactive.
Review the published connections by printing a Configuration page. Eliminate the
connections that are not being used. It is easy to re-establish them when needed.
• Leave less urgent jobs to times when there is less network traffic or printing.
You can print recurring print jobs or jobs that are not urgent to the Hold queue. At low-traffic
times, the administrator or a user of the job management tools with Operator privileges can
move (or copy) all the Hold queue jobs to the Print queue for printing.
• Reduce unnecessary network communication.
Large numbers of users running Fiery utilities, especially with frequent updates, may have a
significant effect on Fiery PRO80 performance.
• Make sure that you have adequate disk space on the Fiery PRO80.
Periodically review the list of jobs in the Hold queue, and the number of jobs being retained
in the Printed queue.
An administrator can print or delete jobs that are in the Printed queue and Hold queue.
Consider printing or offloading inactive jobs. If disk space on the Fiery PRO80 is frequently
low, you can disable the Printed queue and choose not to publish the Hold queue (in Printer
Setup).
To move or remove queued jobs, use the job management tools. When you free up disk space
by removing inactive jobs, new jobs are spooled and printed more quickly.
ADMINISTERING THE FIERY PRO80 57
When you need to shut down the Fiery PRO80, fonts downloaded to the Fiery PRO80 are not
deleted. Jobs in the Printing, Processing, and Held jobs lists are not deleted and are available
for printing when you reboot or restart the Fiery PRO80.
Restarting the Fiery PRO80 resets the system software, but does not reboot the entire system.
Network access to the Fiery PRO80 is temporarily interrupted and all currently processing jobs
are terminated.
If you use a USB thumb drive, remove it before rebooting. Otherwise, the Fiery PRO80 does
not reboot.
TO SHUT DOWN OR RESTART THE FIERY PRO80 FROM THE COPIER TOUCH PANEL
1 Make sure that the Fiery PRO80 is not receiving, processing, or printing any files.
If the system has just finished processing, wait at least five seconds after the system reaches
Idle before beginning the shutdown procedure.
2 At the copier touch panel, press the Controller button.
2 In the menu that appears, press the button next to Restart Server.
3 In the next menu, press the button next to Restart Server or Reboot System.
2 In the menu that appears, press the button next to Shut Down System.
ADMINISTERING THE FIERY PRO80 58
If you shut down the Fiery PRO80, the CD/DVD is ejected automatically.
TO EJECT A CD/DVD
1 When the Fiery PRO80 reaches Idle, press any button on the Control Panel.
2 In the menu that appears, press the button next to Eject CD/DVD.
TROUBLESHOOTING 59
TROUBLESHOOTING
This chapter provides troubleshooting tips.
You can turn on PostScript error reporting as a print option from Mac OS applications.
N OTE : If you change the DNS name (TCP/IP host name) of the Fiery PRO80, you must
reconfigure one of the utilities on each computer.
TROUBLESHOOTING 60
Add New Server dialog box, Server Name DNS name Utilities
when configuring a utility
(TCP/IP host name)
Fiery PRO80 Setup: The appropriate network protocol must be enabled, with the correct
parameters (for example, for TCP/IP, the IP address), and you must publish the Print queue
or Hold queue.
You can check these settings quickly by printing a Configuration page.
If you experience this problem, try the following solutions, in this order:
• A remote computer running utilities or WebTools may be interfering by obtaining status
information. If possible, close the remote application, and try to connect again.
• Restart the Command WorkStation software and try to connect again.
• Restart the Fiery PRO80.
INDEX 63
INDEX
Numerics D
1000BaseT 21 date, setting 27
100BaseTX 21 Default Gateway option 28
10BaseT 21 Default Paper Sizes option 33
Direct connection
A described 17
access levels, setting 14 required for downloading fonts 18
Active Directory 12 disk space 56
administrator DNS (Domain Name Server)
functions 36 implications of changing 59
installing the server 10 listing server name 12
password 37 Docs WebTool 18
privileges 16 downloading fonts, Direct connection
Allow Courier Substitution option 33 requirement 18
Downloads (WebTool) 18
C
Calibration command 24 E
changing E-mail Log 24
Administrator password 37 E-mail Services 31
host name or DNS name 59 enabling WebTools 29
check for product updates 46 error messages 34
Check Now feature, system updates 40, 43 runtime 59
Clear Server command 47 Ethernet
client setup connector 21
overview 10 Port Setup 28
WebTools 35 speed 28
CMYK printing by default 33
Color Charts 24 F
Color Mode option 33 fonts
Command WorkStation printer fonts on server 24
Configuration page 55 printing font list 24
problems connecting to server 61 substitution 33
Setup from 30 FreeForm master 34
Configuration page FTP Log 24
printing 24, 55
troubleshooting connection problems 60 G
Configure (WebTool) 18 Gateway Address option 29
configuring a proxy server, system updates 43
connecting network cable 20 H
Control Panel Map 24, 26 Hold queue, described 17
Convert Paper Sizes option 33 Home (WebTool) 18
Courier font, substitution with 33 host name, registering on network 12, 59
cover page, printing at end of job 34
INDEX 64
Setup U
accessing 22 UNIX
administrative functions 36 on TCP/IP network 13
from a network computer 30 printcap file 60
Network Setup 28 remote printer name 60
screen types 26 updating the system 39, 40, 42, 43, 46
Server Setup 27 USB printing 49
summary 22 Use PDF XObjects option 34
Setup command 24 Use WINS Name Server option 29
Setup menu 24 using check for product updates 46
Shut Down command 25 using system updates 40
SMB, see Windows printing
Subnet Mask option 28 W
Suspend Printing command 25 Web Services option 29
System Date option 27 WebTools
system software Configure 18
updating 39, 40, 42, 43, 44, 46 Docs 18
system software, updating 39 Downloads 18
System Time option 27 enabling 29
system updates 40 Home 18
cautions 39 Windows printing
check for product updates 40 domain issues 12
Check Now feature 40, 43 setting domain or workgroup 29
enabling a proxy server 43 WINS IP Address option 29
enabling Remote Desktop 44 WINS name server 29
scheduling 42
T
TCP/IP
host name 59
with UNIX workstations 13
TCP/IP Version 6 option 29
terminology, general 7
Test Page, printing 24
time, setting 27
touch panel display
accessing Setup 22
illustrated 22
troubleshooting
Command WorkStation connection
problems 61
connection to printer fails 59
Printer not found in the selection list of
utilities 60
Printer not found on TCP/IP or IPX
networks 59
twisted pair cable 21