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E-governance refers to the use of information and communication technologies by the government to improve effectiveness, efficiency, and service delivery, and promote transparency and citizen participation. It aims to transform citizen services, provide information access to empower citizens, and enhance economic and social opportunities. E-governance in India was formalized through the 11th report of the Administrative Reforms Commission, which defined its goals as better service delivery, transparency, empowering citizens through information, improved government efficiency, and improved business interface.

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253 views2 pages

New Microsoft Office Word Document

E-governance refers to the use of information and communication technologies by the government to improve effectiveness, efficiency, and service delivery, and promote transparency and citizen participation. It aims to transform citizen services, provide information access to empower citizens, and enhance economic and social opportunities. E-governance in India was formalized through the 11th report of the Administrative Reforms Commission, which defined its goals as better service delivery, transparency, empowering citizens through information, improved government efficiency, and improved business interface.

Uploaded by

jubbalchaitalie
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What is E-Governance?

It is the use of a range of modern Information and Communication Technologies such as Internet, Local Area Networks, mobiles etc. by Government to improve the effectiveness, efficiency, service delivery and to promote democracy

E-Governance : Focus

Greater attention to improve service delivery mechanism Enhancing the efficiency of production Emphasis upon the wider access of information "Governance is a way of describing the links between government and its broader environment - political, social and administrative."

Why eGovernance?
eGovernment can transform citizen service, provide access to information to empower citizens, enable their participation in government and enhance citizen economic and social opportunities, so that they can make better lives, for themselves and for the next generation.

+ More on e-governance Governments are specialized institutions that contribute to governance. Representative governments seek and receive citizen support, but they also need the active cooperation of their public servants. Governance is the outcome of politics, policies, and programs. eGovernance Standards The Framework for eGovernance - Describes the standards and architecture for e-Governance applications - Information on National e-Governance Framework

eGovernance is a network of organizations to include government, nonprofit, and private-sector entities; in eGovernance there are no distinct boundaries.[1] The model for eGovernance is a one-stop portal, such as USA.gov, where citizens have access to a variety of information and services. An ideal portal would be one for employment where a citizen creates a profile and is presented with employment opportunities at the federal, state, local, non-profit, and private-sectors. Generally four basic models are available-Government to Customer (Citizen), Government to Employees, Government to Government and Government to Business;[1] currently websites like monster.com over these services but more often than not users are required to reenter their information for the specific job. However, not all stakeholders have the same desired end-state which inhibits the possibility of a one-stop portal.

With the widespread usage of IT, computers, mobile phones, Internet and other components of the ICT technologies in India over the last couple of decades, the need for eGovernment in India was finally articulated in the form of the 11th report of Second Administrative Reforms Commission titled "Promoting e-Governance - The Smart way Forward"[1]. According to the Paragraph 83, Report of the Working Group on Convergence and E-Governance for The Tenth Five Year Plan (2002-2007), Planning Commission, November, 2001, SMART government is defined as Simple, Moral, Accountable, Responsive and Transparent government. The ARC report was submitted to the GOI on 20th December 2008[3]. The report cited several prior initiatives as source of its inspiration including reference to the Singapore ONE programme. The ARC report defined the need for eGovernance to bring the government closer to its citizens (G2C) and businesses (G2B) while promoting inter-government agency cooperation in a friendly, convenient, transparent and inexpensive fashion.[3]. According to this report the goals of e-Governance were defined as follows: 1. 2. 3. 4. 5. Better service delivery to citizens Ushering in transparency and accountability Empowering people through information Improved efficiency within Governments Improve interface with business and industry.

The report recognized the existence of ongoing eGovernment initiatives in India at that time and recommended them to be consolidated under NeGP for coordinated implementation.

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