BUREAU OF FIRE PROTECTION

(REGIONAL OFFICE)
(City/Municipal Fire Station)
BFP CITIZEN'S CHARTER
OFFICE FIRE STATION/OSCP/BOSS
1. SIMPLE TRANSACTION - TRANSACTION PROCESSED WITHIN ONE (1) DAY
2. COMPLEX TRANSACTION - TRANSACTION PROCESSED WITHIN THREE (3) DAYS
CLASSIFICATIONS 3. HIGHLY TECHNICAL TRANSACTION - TRANSACTION PROCESSED WITHIN SEVEN (7) DAYS
NOTE: For the coverage of Simple, Complex and Highly Technical Transactions refer to Joint Memorandum Circular (JMC) No. 2021-01
Series of 2021 “Amending the DILG-DPWH-DICT-DTI JMC No. 2018-01 or the Guidelines in the Processing of Construction-Related Permits”
1. GOVERNMENT TO CITIZEN (G2C)
TYPE OF TRANSACTION
2. GOVERNMENT TO BUSINESS ENTITY (G2B)
WHO MAY AVAIL OWNER OR AUTHORIZE REPRESENTATIVE, CONTRACTOR OR BUSINESS ENTITY
CHECKLIST OF BFP FRONT LINE SERVICES
REQUIREMENTS/ FIRE SAFETY FIRE SAFETY INSPECTION CERTIFICATE (FSIC) APPLICATION
DOCUMENTS EVALUATION CERTIFICATE OF NEW NEW BUSINESS RENEWAL OF RENEWAL OF
CLEARANCE OCCUPANCY PERMIT WITHOUT
BUSINESS BUSINESS BUSINESS PERMIT
(FSEC) VALID FSIC
PERMIT WITH PERMIT WITHOUT VALID FSIC
APPLICATION ISSUED DURING OR EXPIRED FSIC/
VALID FSIC
ISSUED DURING OCCUPANCY WITH EXISTING
OCCUPANCY PERMIT STAGE VIOLATION OF THE
FIRE CODE/INCLUDED
PERMIT STAGE IN THE NEGATIVE LIST
A P P L I C A T I O N F O R M
Applied in Fire Station/Lone District Fire Office BFP FSEC
Application Form
(DCN No. BFP-QSF- BFP FSIC Application Form (DCN No. BFP-QSF-FSED-002 REV.02 (08.24.20))
FSED-001 REV.02
(08.24.20))
Applied in OSCP/BOSS Unified Application Form (OSCP) Unified Application Form (BOSS)
D O C U M E N T A R Y R E Q U I R E M E N T S
1)Architectural documents
Three (3) set of the following documents

2) Civil documents
3) Electrical documents
4) Mechanical documents
5) Plumbing documents
6) Electronics documents
7) Sanitary documents
8) Fire Protection documents
Note: Documents refers to design plans, calculations and
specifications signed and sealed by the Professional Engineer/
Architect

As-built plan together with the building permit (If there is changes/

Copy of Fire Insurance, if any

One (1) set of the estimate value of the building/structure or facilities (materials
and labor cost) signed and sealed
Copy of valid PRC Professional License of all involved professionals
Endorsement from the Office of Building Official (OBO)
Station/Lone District
If applied in Fire

Certificate of Completion
Fire Office)

Certified true copy of assessment fee for securing Certificate of

Occupancy from OBO
Certified True Copy of Valid Certificate of Occupancy
Assessment of Business Permit Fee/ Tax Assessment Bill from
Business Processing and Licensing Office (BPLO)
O T H E R D O C U M E N T S
NOTE (1)
Fire Safety Compliance Report (FSCR)
NOTE (2)
Fire Safety Compliance and Commissioning Report (FSCCR)
NOTE (3)
Fire Safety Maintenance Report (FSMR)
Note: FSCR/FSCCR/FSMR is required if the building/facilities/structures are
required to install any or combination of the following:
1) Wet standpipe system;
2) Automatic fire suppression system; and
3) Automatic fire detection and alarm system.
Fire Safety Clearance for welding, cutting, and other hot work operations
(if required), shall be secured:
1) Per Project Duration – for new construction or renovation
(during construction) This clearance should be applied during
construction after the conduct of fire safety inspection
2) Annual – for business establishments requiring almost daily repair or
maintenance due to its nature of business or operations.

CLIENTS STEP AGENCY ACTION PROCESSING TIME FEES TO BE PAID PERSON RESPONSIBLE
1. Accomplished the application form and submit 1. Issue queuing number, check completeness For FSEC
the same with all the required documents stated of submitted documents by the client and record Application Fee: Php 200.00
in the BFP FSEC/FSIC Application Form or the details of the applicant (e.g. Name of maximum of ten (10) minutes Customer Relations Officer (CRO)
Unified Application Form applicant, date of application, etc) FCCT = 0.1% of the verified estimated value
(materials and labor) of the building/structure or
2. Wait for the queuing number to be called by 2. Compute the fire code fees/taxes, call the facility but not more than Php 50,000.00
the FCA and proceed to the assessment window applicant queuing number and issue OPS.
for the release of OPS. Sample computation:
Fire Code Assessor
maximum of ten (10) minutes FCCT = (Verified estimated value) x (.1%) = ___Php
Upon receipt of the OPS, proceed to the For OSCP/BOSS : Backroom operation with but not more than Php 50, 000.00 (FCA)
payment window. OSCP/BOSS for one-time assessment thru
sharing of information Note: Section 8.3.6 of JMC 2021-01 Series of
2021—In the event that there is substantial
3. Present the OPS and pay the corresponding 3. Collect the payment and issue Official difference between the cost estimate of the building
Fire Code Fees indicated in the OPS. Receipt (OR) or structure as declared by the owner or applicant
in the UAF from current acceptable market
construction cost per square meter or as indicated
Upon receipt of the OR, proceed to releasing For OSCP/BOSS : Backroom operation with in Table II.G.1 of PD 1096, the higher the value will
window to claim the stub by presenting the OR. OSCP/BOSS for one-time payment thru maximum of ten (10) minutes be adopted Fire Code Collecting Agent (FCCA)
co-location
Note: Releasing date and time of FSEC is
indicated in the claim stub. For Local Stations with MOA with the LGUs, fire For FSIC (Certificate of Occupancy)/FSIC (New
code fees/taxes shall be collected by the LGUs Business and Renewal of Business) Applica-
tion
4.Check copy of OR, record in the official
logbook/log sheet the details of the payment FSIF = 15% of all fees charge by LGU/Philippine
(e.g. OR number amount paid, etc.) and Economic Zone Authority (PEZA) but in no case
maximum of five (5) minutes CRO
release the claim stub. shall be lower than Php 500.00
Sample computation:
5. Evaluation/Inspection Total Processing Time: FSIF = (All fees charged by the LGU/PEZA) x Building Plan Evaluator (BPE)/
Simple Transaction - One (1) day (15%) = ______ Php but in no case shall be lower Chief, Fire Safety Enforcement
For OSCP : Evaluation of plans and specification than Php 500.00
with OBO (Backroom Operation) Complex Transaction - Three (3) days Section/Unit (C, FSES/FSEU)/
Highly Technical Transaction - Seven (7) Note: If assessment from LGUs/PEZA = 0, then City/Municipal Fire Marshal
NOTE (4)
For BOSS : Joint Inspection days FSIF = 0 (C/MFM)
4. On the date of release indicated in the Claim 6. Release the FSEC/NOD/FSIC for Other fees
Stub, present the Claim Stub to the releasing Certificate of Occupancy/FSIC for Business
window, claim the FSEC/NOD/FSIC for Permit (new/renewal). If applicable compute the appropriate fees in
Certificate of Occupancy/FSIC for Business accordance with Section 12.0.0.4 of the RIRR
Permit (new/renewal) and acknowledge receipt OSCP/BOSS : Release/Issuance of FSEC/NOD/ maximum of five (5) minutes of RA 9514 (e.g. storage, conveyance, CRO
in the Official Logbook/ Log Sheet. hotworks, etc.) as a prerequisite for the
FSIC for Certificate of Occupancy/FSIC for issuance of appropriate permits and licenses
Business Permit (new/renewal) is thru OSCP/ from the local and other government agencies
BOSS Releasing Officer concerned.
NOTE (1) Fire Safety Compliance Report (FSCR) - A written report composed of plans, specifications and design analysis per building prepared and duly signed by the Engineer/Architect-of-Record and his/her Fire Safety Practitioner.
NOTE (2) Fire Safety Compliance and Commissioning Report (FSCCR) - A compilation report of all approved submittals, test and acceptance forms of all fire protection and life safety features, which shall form part of the ―as-built‖
documents turned over by the contractor to the building owner duly signed by the Contractor/Construction Manager and his/her Fire Safety Practitioner.
NOTE (3) Fire Safety Maintenance Report (FSMR) - A written report prepared by the building owner, his/her fire safety practitioner or authorized representative duly signed by the Building Administrator and his/her Fire Safety Practitioner
during the regular annual fire safety inspection. This is a compilation of the maintenance and testing records kept by the building‘s engineering and maintenance department, as a prerequisite for the issuance of FSIC for Business or
Mayor‘s Permit renewal, Certificate of Annual Inspection , Permit to Operate, PHILHEALTH Accreditation for Hospitals, DOH License to Operate and other permits or licenses being issued by other government agencies.
NOTE (4) Section 9.1.2 of JMC No. 01 Series of 2021—To limit the face-to-face interaction between the applicant and the LGU officials, joint inspection teams (‗JITs‖) shall be organized to conduct inspection of the applicant‘s office/
premises, in relation to an application for new business permit or renewal. (BOSS)

Section 9.1.4 of JMC No. 01 Series of 2021—To address the lack of personnel of inspection departments and agencies compared to the number of establishments, LGUs are encouraged to use a system of risk classification of various
businesses and adopt an inspection prioritization scheme on this basis, in close coordination with the Department of Health for Sanitary Permits, the BFP for the Fire Safety Inspection Certificate for the issuance of uniform guidelines on
risk inspection for specific sectors. (BOSS)

How to file a complaint

To file a complaint against the BFP or any of its personnel, the Client/Customer should provide the following details via
email or other form of communication for appropriate action to be taken (Section 11, Rule 3 of the Rules on Administra-
tive Cases in the Civil Service):
- Full name and address of the complainant;
- Full name and address of the person complained of as well as his/her position and office;
- A narration of the relevant and material facts which shows the acts of omissions allegedly committed;
 Certified true copies of documentary evidence and affidavits of his/her witnesses, if any; and

 Certification or statement of non-forum shopping.

For follow-ups or queries, the contact information are as follows:

BFP NHQ Internal Affairs Services (IAS)
Trunk lines: 8426-0194; 8426-0195; 8426-0197; 8426-0219;
8426-0231; 8426-0232; 8426-0246; 8426-0253 Local 607 or
through the email at: [email protected] or [email protected]

How Complaints are processed

In BFP NHQ, complaints may be filed at the Internal Affairs Service (IAS), who will attend to the Client/Customer
concerns by calling into attention the staff/office concerned from the national level down to the city/municipal level.

In BFP Regional and Provincial/District Offices, on the other hand, the customer/client can call into attention the
Regional, Provincial and District Fire Marshal or their authorized representative staff officer or the Head of the Unit/
Office concerned to resolve complaints and other issues raised. Formal complaints may be coursed through the
BFP NHQ IAS or the Regional IAS.

At the City/Municipal Fire Station level, the Customer Relations Officer (CRO) are responsible or resolving
matters, issues or dispute raised by the Client/Customer regarding frontline transactions, specifically those
arising from the filing of application for permits, clearances and certifications relative to the implementation of the Fire
Code and its Revised Implementing Rules and Regulations.

Complaints may be filed at the Regional IAS who has jurisdiction over these matters at the local level.

PUBLIC WARNING Send feedback on government services, whether positive or negative, to the Contact Center ng
Bayan via following access channels:
The BFP Does not “ACCREDIT” nor Recommend any Brand, Store or Distributor of Fire
Extinguisher and Fire Fighting Equipment SMS: 09088816565
Email: [email protected]
As per BFP Memorandum Circular No. 2016-016
Web: https://contactcenterngbayan.gov.ph/
Prohibition of BFP Personnel from Engaging in any act of impropriety and/or corruption pertaining to the enforce-
ment and implementation of the Fire Code and providing sanction thereof. FB: https://facebook.com/civilservicegovph/
Call: 165 65 (P5 +VAT per call anywhere in the Philippines via PLDT Landline)
PAALALA: “MAHIGPIT NA IPINAGBABAWAL NG PAMUNUAN NG BUREAU OF FIRE PROTECTION SA MGA KAWANI NITO ANG MAGBENTA O MAGREKOMENDA NG
ANUMANG BRAND NG FIRE EXTINGUISHER”