Supervisor Salary Schedule

Range 38

WEST VALLEY–MISSION COMMUNITY COLLEGE DISTRICT

TITLE: UNIX SERVER ADMINISTRATOR

DEFINITION: Under the general direction of the Systems and Network Operations Manager
of Information Systems, or assigned supervisor, the Unix Server Administrator will be
responsible for the installation, operation, maintenance, upgrade, troubleshooting, and security
for all administrative servers in the District administrative local area network (LAN). This will
include, but is not limited to, enterprise class Unix application servers, Internet gateways, anti-
virus systems, world-wide web (WWW) and email servers. Additionally the UNIX Server
Administrator works collaboratively with LAN Server Administrator in diagnosing network
problems related to the interaction of the assigned servers and clients on the network; and
providing consulting (ranging from simple to high level technical support) to other members of
staff. The UNIX Server Administrator will provide technical expertise and consulting services
related to the design development, enhancement and testing of computer applications and
related equipment. Will operate as a backup for LAN Server Administrator. Night, weekend
and off-campus work maybe required.

EXAMPLES OF ESSENTIAL DUTIES: (Any one position may not include all of the duties
listed nor do listed examples include all tasks which may be found in positions of this class.) To
perform this job successfully, an individual must be able to perform each essential duty of the
position satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions required for the position.

• Perform system administration tasks to ensure reliability and stability in servers

maintained by Information Systems. Install, configure, upgrade, and patch operating
systems, network operating systems, system utilities, applications and third-party
software on UNIX based servers; develop and schedule routine maintenance plan for
administrative computing services to include, but not limited to, backups, e-mail, web
services, intranet, data warehouse, the administrative business system, and security.

• Upgrade and maintain servers, hardware, software, and security. Investigate system
errors, performs backups and ensures user accessibility and site performance. Consult
with users and project teams to determine requirements for web pages and related
applications. Design and develop web-based applications and management systems for
District Internet and Intranet use.

• Install, configure, and maintain e-mail servers, anti-virus system, list servers, web
servers, proxy servers, Internet gateways, both primary and secondary DNS servers, and
any other servers that may be required.

• Create and maintain file shares and users accounts. Create and maintain up to date
security policy for file shares and users accounts. Delegate administrative authority to
appropriate personnel for routine server related maintenance tasks to meet intra
departmental needs.

• Maintain and update Internet services entries including mail aliases, ftp, telnet, DNS,
LDAP and other related services.
• Create and maintain any specialized scripts required for licensing, backup and
automation of server processes.

• Troubleshoot software operating and network operating environment failures and

problems.

• Install, configure, monitor, and maintain backups for all administrative servers.

• Understand District infrastructure and works with District project teams to ensure
compliance with technical standards. Interfaces extensively with Applications Support
staff.

• Work with the database administrator to manage the design and development of
databases and related master files. Coordinate contributions by Systems, Operations and
Application Support to develop and improve databases and master files. Guarantee the
performance integrity and quality of databases. Control system capacity for existing
requirements and plans for future needs. Coordinate with other IS departments to
ensure implementation and monitoring of databases. Analyze and project long-range
space requirements.

• Responsible for system performance optimization, maintenance and production

support. Work with other IS team members in solving enterprise interoperability and
integration issues that may arise. Analyze system use and provides reports on average,
peak and guideline values for each performance element to track resource use. Confer
regularly with Microcomputer Support, Operations, and Applications Support staff to
ensure that appropriate system performance is achieved. Significant contact with
vendors.

• Provide technical leadership and expertise to District and campus administrators, staff
and others to ensure efficient management of resources and return on investment.

• Maintain project budgets and records of expenditures in accordance with established

District policies; provide input and prepare justifications to support staffing, equipment
and supply requests.

• Document procedures for the maintenance, upgrade, installation and configuration of

system and application software on the various servers. Ensure that necessary materials
are available as a resource for problem determination as well as training of personnel.

• Plan, develop, and implement security measures to safeguard infrastructure interfaces

against accidental or unauthorized modification, destruction or disclosure. Determine
methods of implementing and enforcing infrastructure security policies.

• Document and maintain procedures for all District UNIX servers for disaster recovery.

• Select, evaluate and recommend to management, hardware and software upgrades,

modifications and enhancements to meet user needs including security systems,
intrusion detection systems, network management stations, access servers, and routers;
recommend cost effective service contracts and maintenance agreements.
 • Prepare and maintain records for all server resources.

• Maintain and expand current knowledge of technological advances in client-server,

operating systems, networking environments, and other evolving technologies.

• Work with designated IS personnel to ensure coordination, collaboration, cross-training

with all IS and college Information Technologies staff.

• Make recommendations with respect to upgrade and selections of new operating

software; network operating software, and servers.

• Perform related duties as assigned.

QUALIFICATIONS:

Education and Experience: Any combination equivalent: Bachelor’s degree, preferably in

Computer Science, Information Systems, or a related technical field with course work in
LAN Administration, Server Administration, Scripting, or Operating System software, and
three years of increasingly responsible experience in the administration of systems, with
specialized training in server administration across networks to include personal computers
and workstations and a multi-vendor client server information system data center
environment with networked servers. Four years of experience during which the applicant
has acquired and successfully applied the knowledge and abilities may be substituted for
the required education on a year-for-year basis.

Knowledge of:
• Techniques, methods, procedures used in the installation, maintenance and upgrade of
servers, and networked servers.
• Principles, practices and procedures required to maintain and integrate database, web,
and core business application systems.
• Principles of Unidata and Oracle database administration, maintenance and security.
• Principles of training, supervision, and leadership.
• Project management skills including estimating costs and scheduling work.
• Tools and techniques used to write, modify, test, debug and document computer
programs.
• Systems analysis and programming techniques.
• A basic understanding of network issues and their relation to application and database
functions.
• Computer software operating systems and networking operating systems.
• UNIX Internet services network authentication.
• Record keeping techniques, on-line databases used for record keeping purposes.
• Networking protocols.
• Backup procedures.
• Scripting processes.
 • Multi-node licensing.
• Communication skills, both written and oral.
• Customer service skills.
• Interpersonal skills including tact, patience, and courtesy.

Ability to:
• Work independently.
• Delegate repetitive tasks.
• Trouble-shoot software problems and failures.
• Provide technical expertise and consulting services related to the design, development,
enhancement, testing and purchase of core business, web and database systems.
• Organize, coordinate and oversee the day-to-day operations and activities for database,
web and applications software administration.
• Design, develop, test, install, maintain and enhance web-based systems to support
District operations.
• Train, supervise and evaluate the performance of assigned personnel.
• Communicate technical problems effectively, both orally and in writing.
• Document procedures related to software installations, upgrades and patching.
• Manage groups of servers and define client-server configurations.
• Provide informal technical training to faculty and staff as needed.
• Install, upgrade, and monitor networked and stand-alone servers.
• Install and upgrade operating systems and software applications on servers.
• Ability to analyze situations accurately and adopt an effective course of action.
• Skill to meet project schedules and timelines.
• Provide leadership to projects, teams, task forces and other work groups. Prepare and
administer project budgets.
• Represent the department to District and campus administrators, faculty and staff.
• Establish and maintain effective working relationships with others.
• Communicate effectively both orally and in writing.
• Relate effectively to people of varied academic, cultural and socio-economic background
using tact, diplomacy and courtesy.

OTHER REQUIREMENTS: Valid California driver's license. Passing a full security

background check.

WORKING CONDITIONS: Duties are primarily performed in server rooms and equipment
wiring centers. Position may require travel from one location to another to conduct work.
Incumbents may be subject to noise from computer equipment operation and transformers, and
working with high voltage electricity.

The working conditions described here are representative of those an individual encounters
while performing the essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS: Must use hands and fingers to finger, handle, or feel objects, a
keyboard or other repair equipment, office machines, tools or controls; reach with hands and
arms; bend, stoop, kneel or crouch; speak clearly and distinctly to provide information to
others; hear and understand voices over telephone and in person; climb ladders to run wire
along ceilings; and move and transport computer and telecommunications materials and
equipment weighing up to 40 pounds.

The physical demands described here are representative of those that must be met by an
individual to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential
functions.

Revised: August 8, 2003 – Board Approved: May 6, 2004

Minimum Qualifications Revised: Board Approved: May 5, 2005