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The document discusses Netflix's series "The Crown" and the impact of its fourth season on perceptions of the British royal family. It provides context on the series and analyzes key characters portrayed in season four like Princess Diana, Prince Charles, and Camilla Parker Bowles. It also examines how the series affected public opinion of the royal family by bringing attention to relationship troubles between Charles and Diana during the 1980s.

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0% found this document useful (0 votes)
22 views24 pages

Monografia Ingles Bi Ejemplo

The document discusses Netflix's series "The Crown" and the impact of its fourth season on perceptions of the British royal family. It provides context on the series and analyzes key characters portrayed in season four like Princess Diana, Prince Charles, and Camilla Parker Bowles. It also examines how the series affected public opinion of the royal family by bringing attention to relationship troubles between Charles and Diana during the 1980s.

Uploaded by

Nayeli Gómez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 24

Name: Nayeli Gómez

EXTENDED ESSAY

Theme: Netflix´s the serie the crown fourth season: The impact in the royal family

Question:

Group 2 – English B – Category 2

Title: Netflix´s series the crown fourth season: The impact on the royal family

Research question: To what extent does the series “The Crown” the fourth season

produced by Netflix in 2020, affect the perspective of the people about England royal

family?

Number of words: 3358

Student Code: jzj113


Call May 2022

Índex

Introduction.......................................................................................................................3

The British society in 19 and the acceptance of the crown...............................................3

Analysis of the main characters of the series....................................................................7

Princess Diana................................................................................................................7

Princes Charles..............................................................................................................9

Camilla Cornualles......................................................................................................10

Queen Elizabeth...........................................................................................................10

The impact of the series in the society............................................................................10

Conclusion:......................................................................................................................12

Biography:.......................................................................................................................13

Reference:........................................................................................................................14

Annex:.............................................................................................................................16
1. Introduction

The platform Netflix had produced a lot of series like “Stranger Things”, “Cobra Kai” and

others, but one of the most relevant series was “The crown”. This told the history of the British

society principal of the monarchy, divided into the fourth seasons, but this extended essay is

going to be more focused on the last one, here surged the question to what extent does the series

“The Crown” the fourth season produced by Netflix in 2020, affect the perspective of the people

about England royal family?

Furthermore, one of the reasons to select this theme was the curiosity to understand the

events that had happened in the British Royal Family, in specific a couple of Gales and all their

problems in the relationship. The methods that have been applied to recollect the information

were quantitative and qualitative methods with primary and secondary sources. The structure of

the essay is divided into chapters, and these chapters are divided into sub-chapters that make

easier the reading. In addition, this extended essay was made in a description-analytic form, the

reason for this is that historical events must be described, then analyzed to have a better

understanding.
2. 2.       Theory Frame: About the series: ARE THERE MORE THAN ONE?

This series was produced by Netflix in this is founded the history of all the monarchy

except the new events that are the marriage of the sons of Diana and other things more

because the producers and directors don´t NO CONTRACTIONS have the necessary and

substantial information that is needed, in the first season we can found the coronation of

the queen Isabel II and the creation of the senate, in the second season is the fight of the

queen with the new generations and she explore the change that has the world, in the third

season are in the decade of sixty and seventy when the royal family is fighting to maintain

the traditions that characterize there and the fourth season is in the decade of eighty with

the first minister Margaret Thatcher and the beginning of a couple of Gales.

PUNCTUATIONThe British society in 19 and the acceptance of the crown

All begins with queen Isabel II when the British society meet their new queen that

was her, she took the crown in the year 1952 the six of February, and when she takes to

produce a change in all the British society because was the first queen that has contact with

the persons that makes that the person love this new methodology and the coronation of the

queen have approximated one hundred million of the person views by the television,

making a change this would be new begin for the crown obviously this was the product of

the influence of her husband. PUNCTUATION.....REFERENCES ARE NEEDED!!

The sixth of February of 1952 was an important date for British society because Elizabeth II rise

to the power. Her approach changed the perspective of the England society because she

authorized the transmission of the coronation by television (this proposal was suggested by

Prince Felipe)1. In consequence of this act, the country accepts the queen with new eyes,

1
Netflix- (BIOGRAPHY, 2018)
supporting her to make things that any monarchy in history has realized. That day people dressed

formally, used hats (traditions that maintain), and feel that they were important persons. After all,

they were observing an event that they only can imagine, considering those ceremonies were

exclusive to the upper class.

With this, the United Kingdom had a new queen, which makes the country looks fresh

and remote from the traditional customer that they have been accustomed to. When the queen

was twenty-five years2 she received the name of “Queen with a fairy tale” and at the same time,

she gets married to Prince Felipe3. She had the big wish to change a lot of things in her country

that she believes were wrong.

Her ascent to the crown made a lot of political modifications, the most significant change

was the parliament of the seven- countries when the United Kingdom had power over Australia,

New Zealand, South Africa, and Celian. In the social part, she removes the “invisibility of the

crown”4 to the citizenship, at the same time added tittles of “head Commonwealth”5. In her word,

she defines that the country must pass this metamorphosis because the traditional customs did

not work with the modern society. This decision made the public opinion change and feel more

comfortable and increased the acceptance of the crown.

But the approval of the crown stayed lower for a while, this was a consequence of the

crisis, which made the citizenship ask if the crown was making the things in a good form or only

maintaining the appearances. The most important events that make the country thing like that

were: the crisis in the channel of Suez in 19566 was produced by a decision of the prime minister

2
(Castelow, s.f.)
3
(FOGLE, 2021)
4
(Hassan, 2019)
5
(Fleming, 2020)
6
(Office of historians, s.f.)
Anthony Eden wherein benefit of other person and not for the country, this was the beginning of

criticism in the monarchy. The wrong choices made the crown renounce some colonies7, the

things were incurables in the country and at the same time with the politicians.

Then two more crises appeared in Australia and Canada that put in approval the monarch,

but the crown passed the test successfully. Besides the feeling of republican in the colonies

increased, making the tolerance of the nation break, Australia8 their citizenship dismissal the first

minister of the crown who was Gough Whitlam9. Some politicians asked for the intervention of

the queen, but she considered that these themes were not part of the work, in consequence of

those decisions the United Kingdom lost Australia.

The reputation of the monarchy was in a middle point, some populaces believe that some

acts of the crown were correct, and others believe the opposite. But a new episode occurs that

made the public opinion of the royal family got lower, this was the marriage of Prince Charles

and Princess Diana10. At first, the society considered this couple was like a fairy tale11 because

Diana a humble girl conjugality with a prince (something interesting to understand is that the

royal family in England only can be married to a person who had royal blood or similar).

The marriage of Princess Diana and Princes Charles was the best thing that the country

had because the acceptance increased a lot and people feel identified with Diana, for that reason

Diana was called the princess of the country. She had more acceptance in the society than the

princes Charles, this made her receive other titles like the person who had more photos in the

world without being a celebrity.

7
(EVENTHISTORY, s.f.)
8
(Britannica, s.f.)
9
(National Museum Australia, s.f.)
10
(Hubbard, 2021)
11
(Taylor, 2020)
The year of horror made all collapse, produced in the middle of the night when the critic

and the opposition made speculation about the fortune that has the queen in full economic crisis,

the monarchy denies all this. But the damage was done, the persons disappointed the situation of

the country, people had no work, and the lifestyle of the population was getting worse every day

and at the same time more expensive.

Another thing that beat stronger the reputation of the royal family was the rumors of

extramarital affairs in a couple of princess Diana and princes Charles12, the most sound was the

lover of princes Charles, named Camilla Parker Bowles. He had a relationship in the seventies

with her, but they cannot marry because she was catholic, with the blessing of the queen they

were able to marry13 in 2005.

All the dramas that made Princes Charles in one year must be paid with queen Isabel’s

reputation; in that period all her popularity gets down. She defines the year 1992 as “annus

horribilis”14 in a speech that she was making to celebrate the 40 anniversaries of her arrival to the

throne.

3. Analysis of the main characters of the series

These four characters have been selected in this chapter to analyze the portrayal aspect that they

showed to the world principal of the British society, where is important to have into

consideration some dominant aspects that have been taken. The objective of this is to contrast the

success presented in the period drama “The Crown” and the official royal biography.

12
(Mackelden, 2020)
13
(Booth, 2022)
14
(The Royal Family, 1992)
3.1 Princess Diana

In the case of Princess Diana is important to analyze two types of portrayal that can be observed

in the period drama as a mother and like a princess.

The media and the population knew her as Lady Di, she appeared in the fourth season of

the series “The Crown”, in that season she was one of the main characters, represented like a

woman that has a lot of ambitions in her life.

Princess Diana has been known as a woman that has a lot of charisma, kind, and other

factors, making that she had the title of “The people princess” because was the second time that

the country can observe a new concept of the Royal family related with the contemporary

society. Diana makes a lot of modify in the social part but the most significant was that she

changes the perspective of the country about the crown, making the communication more

effective. Something important too is that she helped princess Margaret adapt to the new world.

At the same time, she made some changes in the royal family, the most significant change

was that she fixed the relationship with the media, the reason for this was that the monarchy has

an important rule called PR, this consists in “never complain, never explain” and “always deny

everything”. This rule Diana has always broken because she explains the events that were

happening in the royal family or important success, this can be observed in the real-life at the

same time in the period drama when she talks about the experience that she had when she visited

Australia.

Something important to know is that in the period drama can be observed some

exaggerations, one of this is when princess Charles present to the royal family Diana. In this

scene can appreciate that the royal family accepts Diana faster, in the series she was represented
as a victim, and this can be founded in a reference to when she had a good eye for hunting a deer

and the destiny that she selected. In the real-life event, she helped with the hunting, but she never

makes a game of words regarding that, she only was talking about how happy she was to be in

that place.

Following Princess Diana, as a mother in real-life some testimony that has been

recollected, say that she was a lovely mother, she always was worried by her children. She

wanted that they could live a normal like eating a burger at McDonald's or Burger King, things

that child does. Diana emphasizes that the kids learn about charity because this is a form to

understand the people at the same time to help them.

This facet of Diana in the period drama was represented in a bad way cause in the tour of

Australia in the year 1983, Diana dawn to refuse the tour if her son William do not come with

them. This never occurs, she was a lovely mother but at the same time, she has a duty to the

monarchy that produces that she respects all the activities that the royal family must do, and she

nowise represents a tantrum to stop any current activity. 

3.2 Princes Charles

To analyze the character of the princes Charles is going to take the portrayal of the relationship

that he had with his parents and as a husband.

Princes Charles is one of the main characters in the period drama. He was represented like a little

boy with dreams that were frustrated in his life because an important person for him died, this

person always supported Charles in all that he wanted and needed. This event causes him feels in

love with Camilla Baker, but the Royal family never accepts his love with Camilla. First, she
was catholic, and then she had been married. This was expressed in the series “The Crown” in

the first chapters that present the fourth season.

That makes him always want the approval of his family, to have that, he pleases the wishes

of his mother and father, he dreams that her mother says that the things that he was making were

good. For that reason, Charles married Diana and she passed the test of the monarchy, but in the

other point of view he is a sacrifice only for felicitation of his mother, but I think that this

behavior is something egoist because he only counts in the moment but not in a long time, the

problems that he can cause in the life and reputation of the persons principal the most affected

was Diana and his mother the queen.

This decision destroys the people that were around him and makes the England society and

all the world hate him. He could fight to make their love function but not involucrum another

person’s because this produces chaos like happened in the real life.

Another thing that I do not agree with is that at that time Diana have been harshly judged

because she has other relationships that were not in the marriage, but Charles can be cheating

Diana with Camille. Diana must maintain trusty because is one of the responsibilities that must

have the wife and this make that the life of Diana was the same hell, because all the pinch of

happiness he destroys or goes to the queen to inform the bad behavior that has Diana, but he

never tells that he was cheating at the same time.

3.3 Camilla Cornualles


In this section is important to comment about the portrayal of Camilla Cornualles is about the

role that she developed as the lover of the princes Charles.

Camilla Cornualles had shorter interactions in the period drama because she appears in

specific episodes, but she was represented as the lover of the princes Charles and other times like

his friend. In the perspective of the ethic and respect was wrong that she cheated her husband

with a person recently married, to fix this she can recommend something to the relationship

function, but she always put in the otherwise Charles in the themes who were related with Diana,

the reason of this she was jealous of Diana luck.

One good point to highlight in the series is Camilla recommended Charles to solve the

problems with Diana because marriage must live in pace, the reason this was related that one day

they are going to exploit, but at the same time she was putting tares showing the news about

Diana and how she was loved by the public. This made her always try to stop the relationship

that was developing with Charles but was so difficult because every day Charles enamored

Camilla with simple details making her decide to become the lover of Charles and be recognized

with this name.

3.4 Queen Elizabeth

To analyze Queen Elizabeth is going to considerate some aspect of her portrayal that is like a

mother and as a queen to a nation

In the case of Queen Elizabeth, she had not a good relationship with princes Charles and

Princess Diana, she maintains the idea that the marriage was for all the life and in the case of a

couple of Gales, this factor does not function, this caused that the queen tried that all to make the

marriage function, but this never happened. Something interesting that captured the attention of
the viewer is the behavior that she had in a situation, making that most of the time she became

insensitive to the situation of Diana. Diana presents signs that she needs the help of someone to

fix her relationship but when she wanted the help of the queen, she always was busy and never

was there for her. The queen had that behavior with her family to maintain the image in the

society principal to what is the media, that they had to appear that they were the perfect family.

But was all the contrary because they had problems in health, mental and familiars of the royal

family that were hidden.

In the case of the queen, she made her work in a correct form, she always was

preoccupated with the things that were happening in the nation. To take consider is in the period

drama evidence that the queen only made actions if the media insisted about a problem or the

public opinion was not at her favor, this product that in the season can be observed that she made

impossible the life to the Prime Minister that was Margaret Thatcher when she puts a limitation

in every action that she made. Something important to consider is, the queen the end of the

month calls the politicians to give her a resume of the things and actions that they elaborate on.

4. The impact of the series on the society

In this section of the extended essay is going to analyze the impact that the series have in the

society of this series change the perspective of some characters, if this series have impact in the

place that this success where originated or in the world of general and other things more that are

going to be analyze in this part. I DO NOT UNDERSTAND WHAT YOU MEAN

Do The period drama “The Crown” that was produced by Netflix, have an impact on British

society about the perspective of the royal family? Five graphics were elaborated by Emma
Ramos, with the function to analyze if this really happened or only the period drama impacts the

world.

So, the result was in the appendix.

First, the period drama The Crown is popularly outside of the UK. That means that people

who watch The Crown were interesting in the history of the same reactions were not related with

the events that happened in the country UK, only 17.08% of the people that were interviewed

were in the country this can be found in figure 1 of the annex, and the 82.92% have been other

parts of the world, that means that people in the country know the history and is no necessary to

revive the events that have happened in that period principal with a couple of Diana and Charles

because they history is the most recent.

Second, in the figure can be observed with the age of the people that watch the period drama

(figure two is in the annex) were the 48% of the people that view is in the age of 18-24 and 45-

64 years are the most stronger viewers that have this period drama, something interesting to

analyze because the new generations want to understand the history of the British family, and in

the other case of the people with 45-64 years, they want to strengthen the knowledge that they

have about this topic and the period drama help in this way. In this surge, another theme is that

the public that observes the period drama the majority are women with a 76,97% this can be

caused because they have believed or alike in this type of series with characters in real life.

In the third figure that can be founded about the importance of the truthful that have the

period drama, and ask directed to the people about all the events were presented in the series are

real or just a part of it including science fiction, in this 49,63% have things that the majority of

events presented and the portrait that has some characters are correct, like Lady Di ”the princess
of the country” and the other humans, believe that the series was like is the 0,49% but this cannot

happen because in sometimes exaggerate and criticize situation that never happened.

In the last figure can be found more about the opinion that has the people of the content that

have the period drama, in here is important to resalt that period drama take some things from the

history and other are invented to have more audience in this, so the 34,40%  of the people that

have to take this questions say that this series remained unchanged and the perspective that has

about the royal family and only the 10.81% of the people that have been talked say that this

worse a lot the image of the royal family a number that is very little comparting the first value. In

this picture that was taken from Emma Ramos WHERE??? SOURCE ???, is seems that she is

asking if the persons that sees the series the crown in the stocking that she takes, that most

persons are from other parts of the world and only the 17% are from United Kingdom that makes

to analyze that the persons that was original projected the series they don´t saw the same, in

consequence this means that in other parts of the world liked to know about a culture of the

famous monarch that in the same country that live with this every day with this.
Figure 1

In the case of this figure, we can find the age that the series have impacted in the case of the

ages with type of ages see this series and the most persons that see this series are the young

people between the 18-24 years that means that this person are interesting in know the history

that was developed when they are child or they don´t born in the year that was made, in the case

of the other years this series don´t have a good reception because they life in the year that all

happened and they know this success so view again the series is only to remember.
Figure 2

Something interesting that is founded of the figure 3 is the ask of the persons if they think

that the series is real all the success that is present and in most people think that somethings are

real and other not because are part of drama, this make that the new generations with can

difference the information that they receive and analyzing this is so interesting because in the

Figure 3

history of humanity this normally no happened because the society all the information that

receive only is for known but they don´t think is this is right or no.

In the case of this figure is how the people receipted the princes Charles in this figure they

have remained it doesn’t have changed a lot to the persons because the modern society know-

how was the success that happened in his marriage with Diana and that produce that doesn't have

the reception that he wants to have but was about his actions in th

5. Conclusion

In conclusion in this extended essay can be observed that the period drama “The Crown” does

not have an impact on British society like was expected because the majority of people who
Figure 4
watch series were from other parts of the world, this makes that the period drama have more

impact in the world this can be related with curious about what happened in that England

country, another factor important that appear too is that the persons believe that all the

information presented have a little bit of fiction producing that they doubt about some

information that was present as a couple of Gales and other more so with the reputation of the

British royal family.

Something important to consider of the period drama was the portray that have every

character like was mentioned, all have maintained the real essential but in the case of princess

Charles, this was exaggerated with how we treat princess Diana because was rude for the

audience making the people hate more this character the consequence of this product that the

royal family has to denounce that the image of the princes Charles was the incorrect and the

events never happened in that way. Making more people in the world hate him for all previous

events presented in the series.


6. THE CONCLUSIONS SHOULD BE LONGER

PLEASE CHECK GRAMMAR, PUNCTUATION

REFERENCES????

Biography

Hunter, M. (2021, January 24). Royal Society. Encyclopedia Britannica.

https://www.britannica.com/topic/Royal-Society

Ramos Cobo, E. (2021, June). Are you a UK citizen/ resident? [Grafic]. Netflix’s The Crown:

impact on the British Royal Family.

https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma%20Ramos

%20Final%20tfg%20communication.pdf?sequence=1&isAllowed=y

7. Reference
BEATTIE, A. (02 de 06 de 2021). How Did George Soros Break the Bank of England? Obtenido

de Investopedia: https://www.investopedia.com/ask/answers/08/george-soros-bank-of-

england.asp

BIOGRAPHY. (04 de 2018). Prince Philip. Obtenido de BIOGRAPHY:

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%20born%20on%20the%20island%20of,her%20ascension%20to%20the%20British

%20throne%20in%201952.

Booth, J. (26 de 01 de 2022). Prince Charles and Camilla Parker Bowles's Relationship

Timeline. Obtenido de BRIDES: https://www.brides.com/prince-charles-camilla-parker-

bowles-relationship-timeline-5179379

Britannica. (s.f.). History of Australia. Obtenido de Britannica:

https://www.britannica.com/place/Australia/History

Castelow, E. (s.f.). The Coronation 1953. Obtenido de HISTORIC UK: https://www.historic-

uk.com/HistoryUK/HistoryofBritain/The-Coronation-1953/

EVENT HISTORY. (s.f.). What Happened In History Year 1956. Obtenido de

EVENTHISTORY: http://www.eventshistory.com/date/1956/#:~:text=What

%20Happened%20In%20History%20Year%201956%20Historical%20Events,Yahiko

%2C%20Niigata%2C%20Japan%2C%20killing%20at%20least%20124%20people.

Fleming, E. (11 de 11 de 2020). What changes did Elizabeth make to England? Obtenido de

SidmartinBio: https://www.sidmartinbio.org/what-changes-did-elizabeth-make-to-

england/
FOGLE, A. (11 de 04 de 2021). The Sweet (and Long!) Romance of Queen Elizabeth II and

Prince Philip in Photos. Obtenido de GH:

https://www.goodhousekeeping.com/life/entertainment/g2746/queen-elizabeth-and-

prince-philip-through-the-years/?slide=3

Hassan, G. (14 de 10 de 2019). The power of the crown and how it undermines UK democracy.

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crown-undermines-uk-democracy/

Hubbard, L. (05 de 11 de 2021). When Did Prince Charles and Princess Diana Meet? Obtenido

de TOWN&COUNTRY:

https://www.townandcountrymag.com/society/tradition/a29873445/prince-charles-

princess-diana-relationship-first-meeting/

Mackelden, A. (23 de 11 de 2020). The Truth About Prince Charles's and Princess Diana's

Romances and Affairs. Obtenido de BAZAAR:

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affairs/

National Museum Australia. (s.f.). Whitlam dismissal. Obtenido de National Museum Australia:

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Office of historians. (s.f.). The Suez Crisis, 1956. Obtenido de Office of historians:

https://history.state.gov/milestones/1953-1960/suez#:~:text=The%20Suez%20Crisis%2C

%201956%20On%20July%2026%2C%201956%2C,the%20Suez%20Canal%20since

%20its%20construction%20in%201869.
Taylor, E. (15 de 11 de 2020). A Timeline of Prince Charles and Princess Diana’s Tumultuous,

Tragic Relationship. Obtenido de VOGUE: https://www.vogue.com/article/a-timeline-of-

prince-charles-and-princess-dianas-tumultuous-tragic-relationship

The Royal Family. (24 de 11 de 1992). A speech by The Queen on the 40th Anniversary of her

succession (Annus horribilis speech). Obtenido de The Royal Family:

https://www.royal.uk/annus-horribilis-speech

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https://www.parliament.uk/about/living-heritage/evolutionofparliament/

originsofparliament/birthofparliament/

8. Annex:

Figure 5 Ramos Cobo, E. (2021, june). Are you a UK citizen/ resident? [Graphic]. Netflix’s The Crown:
impact on the British Royal Family.
https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma%20Ramos%20Final%20tfg
%20communication.pdf?sequence=
Figure 6 Ramos Cobo, E. (2021, June). What is your age? [Graphic]. Netflix’s The Crown: impact on the
British Royal Family. https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma
%20Ramos%20Final%20tfg%20communication.pdf?sequence

Figure 7 Ramos Cobo, E. (2021, June). How do your identity? [Graphic]. Netflix’s The Crown: impact on the
British Royal Family. https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma
%20Ramos%20Final%20tfg%20communication.pdf?sequence=
Figure 8 Ramos Cobo, E. (2021, June). Do you believe that the character- driven events portrayed in the
series are true? [Graphic]. Netflix’s The Crown: impact on the British Royal Family.
https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma%20Ramos%20Final
%20tfg%20communication.pdf?sequence
Figure 9 Ramos Cobo, E. (2021, June). After watching the series, has your perspective on the royal
family changed? [Graphic]. Netflix’s The Crown: impact on the British Royal Family.
https://repositorio.comillas.edu/xmlui/bitstream/handle/11531/46840/Emma%20Ramos%20Final
%20tfg%20communication.pdf?sequence

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