OKI C712 User Manual
OKI C712 User Manual
User’s Guide
PREFACE
Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in software
and equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful
as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.
The most up-to-date drivers and manuals are available from:
http://www.oki.com/printing/
© 2016 Oki Data Corporation.
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of
Microsoft Corporation.
Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their
proprietors.
As an Energy Star Program Participant, the manufacturer has determined that
this product meets the Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2014/30/
EU(EMC), 2014/35/EU(LVD),1999/5/EC (R&TTE), 2009/125/EC (ErP) and 2011/65/
EU (RoHS), as amended where applicable, on the approximation of the laws of the
member states relating to Electromagnetic Compatibility, Low Voltage, Radio &
Telecommunications Terminal Equipment, Energy related Products and Restriction
on the use of certain Hazardous Substances in electrical and electronic equipment.
The following cables were used to evaluate this product to achieve EMC directive
2014/30/EU compliance and configurations other than this may affect that compliance.
Power 1.8
USB 5.0
LAN 15.0
Preface > 2
EMERGENCY FIRST AID
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical
attention.
If it gets into the eyes, flush with large amounts of water for at least 15
minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk
of staining skin or clothing.
MANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
ENVIRONMENTAL INFORMATION
i.com/prin
.ok tin
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Contents > 4
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
...the unit casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
...the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
...the paper feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Wireless LAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Connecting in Wireless LAN(Infrastructure Mode) . . . . . . . . . . . . . . . . .73
Connecting in Wireless LAN(AP Mode) . . . . . . . . . . . . . . . . . . . . . . . . .76
Additional paper tray(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Setting the driver device options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Storage cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Major printer components and paper path . . . . . . . . . . . . . . . . . . . . . . . .80
Paper sensor error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Before Machine Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Contents > 5
NOTES, CAUTIONS AND WARNINGS
NOTE
A note provides additional information to supplement the main text.
CAUTION!
A caution provides additional information which, if ignored, may
result in equipment malfunction or damage.
WARNING!
A warning provides additional information which, if ignored, may
result in a risk of personal injury.
For the protection of your product, and in order to ensure that you benefit from its full
functionality, this model has been designed to operate only with genuine original toner
cartridges. Any other toner cartridge may not operate at all, even if it is described as
“compatible”, and if it does work, your product's performance and print quality may be
degraded.
Use of non-genuine products may invalidate your warranty.
Specifications subject to change without notice. All trademarks acknowledged.
DOCUMENTATION SUITE
This guide is part of a suite of online and printed documentation provided to help you
become familiar with your product and to make the best use of its many powerful features.
The documentation is summarised below for reference and is found on the manuals DVD
unless indicated otherwise:
> Installation Safety booklet: provides information for safe use of your product.
This is a paper document that is packaged with the product and should be read before
setting up your machine.
> Set-up guide: describes how to unpack, connect and turn on your product.
This is a paper document that is packaged with the product.
> User’s Guide: helps you become familiar with your product and make the best use
of its many features. Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best. Additionally, information is
provided for adding optional accessories as your printing needs evolve.
> Network Guide: helps you become familiar with the functionality of the built in
network interface card.
> Printing Guide: helps you become familiar with the many features of the driver
software supplied with your product.
These are paper documents that are packaged with the consumables and optional
accessories.
> On-line Help: on-line information accessible from the printer driver and utility
software.
Depending on your OS, model or version, the description on this document may be
different.
By using the button in Adobe Reader, you can navigate directly back to where you were
before.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your screen, click on the topic of
interest to jump to the required topic. (If the bookmarks are not available, use the
“Contents” on page 4.)
> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are
not available, use the “Contents” on page 4.) Find the term of interest in the
alphabetically arranged index and click on the associated page number to jump to
the page containing the term.
PRINTING PAGES
The whole manual, individual pages, or sections may be printed. The procedure is:
1. From the toolbar, select File > Print (or press the Ctrl + P keys).
2. Choose which pages you wish to print:
(a) All pages, (1), for the entire manual.
(b) Current page, (2), for the page at which you are looking.
1
2
3
(c) Pages from and to, (3), for the range of pages you specify by entering their
page numbers.
(d) Click OK.
Introduction > 9
PRINTER OVERVIEW
FRONT VIEW
C612/ES6412
9
13
1
10 2
11 7
13 6
7
12 14
Introduction > 10
C712/ES7412
9
13
1
10 2
11 7
13 6
7
12 14
Introduction > 11
REAR VIEW
This view shows the connection panel, the rear output stacker and the location of the
optional duplex (two-sided printing) unit.
C612/ES6412
5
4 6
7
2
1. Main power switch. 5. USB interface.
2. AC power socket. 6. ACC interface (host USB).
3. Duplex unit (when fitted). 7. Network interface.a
4. Rear output tray (face up stacker).
a. The Network Interface may have a protective “plug” which
must be removed before connection can be made.
C712/ES7412
5
4 6
7
2
1. Main power switch. 5. USB interface.
2. AC power socket. 6. ACC interface (host USB).
3. Duplex unit (when fitted). 7. Network interface.a
4. Rear output tray (face up stacker).
a. The Network Interface may have a protective “plug” which
must be removed before connection can be made.
Introduction > 12
When the rear paper stacker is folded down paper exits the printer through the rear of the
printer and is stacked here face up. This is mainly used for heavy print media. When used
in conjunction with the multi purpose feed tray, the paper path through the printer is
essentially straight. This avoids bending the paper around curves in the paper path and
enables feeding of up to 250g/m² media.
GETTING STARTED
The Power switch LED indicator lights up when the printer turns on.
The message “Ready To Print” is displayed in the operator panel once printer is
ready.
Introduction > 13
TURNING OFF THE POWER
1. Hold down the power switch (2) for about a second.
The message “Shutting down. Please wait. Printer will turn off automatically”
appears in the operator panel, and the power switch indicator blinks every 1 second.
Then the printer turns off automatically and the power switch indicator goes out.
NOTE
> It may take about 5 minutes to turn off the power. Wait until it turns off.
> Holding down the power switch for more than 5 seconds turns off printer
forcibly. Only perform this procedure when a problem occurs.
Introduction > 14
PAPER RECOMMENDATIONS
Your printer will handle a variety of print media, including a range of paper weights and
sizes, labels and envelopes. This section provides general advice on choice of media, and
explains how to use each type.
The best performance will be obtained when using standard 75~90g/m² paper designed
for use in copiers and laser printers. Suitable types are:
> M-Real Data Copy Everyday 80g/m²
> Color Copy by Mondi 90g/m²
Use of heavily embossed or very rough textured paper is not recommended.
Pre-printed stationery
CAUTION!
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Continued use of pre-printed stationery may cause the paper feed
performance to degrade over time and paper jams may occur.
Clean the paper feed rollers as described on page 64.
Envelopes
CAUTION!
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Labels
CAUTION!
Labels should also be of the type recommended for use in copiers
and laser printers, in which the base carrier page is entirely
covered by labels. Other types of label stock may damage the
printer due to the labels peeling off during the printing process.
Recommended type is Avery White Label types 7162, 7664, 7666 (A4), or 5161 (Letter).
If you have identical paper stock loaded in another tray (2nd or 3rd tray if you have one,
or multi purpose tray) you can set the printer to automatically switch to the other tray when
the current tray runs out of paper. When printing from Windows applications, this function
is enabled in the driver settings. When printing from other systems, this function is enabled
in the Print Menu. (See “Menu functions” on page 23.)
NOTE
The duplex unit comes as standard with dn models.
CASSETTE TRAYS
1. Remove the paper tray from the printer.
2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all
sheets are properly separated, then tap the edges of the stack on a flat surface to
make it flush again (3).
2
1
> Adjust the rear stopper (a) and paper guides (b) to the size of paper being used.
CAUTION!
C712 ONLY: IMPORTANT: Set paper size dial (c) to the size of paper
being used (A4 in the above example).
NOTE
> If you have two trays and you are printing from the 1st (upper) tray, you
can pull out the 2nd (lower) tray during printing to reload it. However, if
you are printing from the 2nd (lower) tray, do not pull out the 1st (upper)
tray. This will cause a paper jam.
> For face down printing, make sure the rear output tray (a) is closed (the
paper exits from the top of the printer). Stacking capacity is
approximately 250 sheets for the C612 and 350 sheets for the C712,
depending on paper weight.
> For face up printing, make sure the rear output tray (a) is open and the
paper support (b) is extended. Paper is stacked in reverse order and tray
capacity is approximately 100 sheets, depending on paper weight.
> Always use the rear output tray for heavy paper (card stock, etc.).
CAUTION!
Do not open or close the rear paper exit while printing as it may
result in a paper jam.
d
b
3. Press gently down on the paper platform (c) to ensure it is latched down.
4. Load the paper and adjust the paper guides (d) to the size of paper being used.
> For single-sided printing on headed paper load the paper into the multi purpose
tray with pre-printed side up and top edge into the printer.
> For two-sided (duplex) printing on headed paper load the paper with pre-printed
side down and top edge away from the printer. (Optional duplex unit must be
installed for this function.)
> Envelopes should be loaded face up with top edge to the left and short edge into
the printer. Do not select duplex printing on envelopes.
> Do not exceed the paper capacity of about 100 sheets or 10 envelopes. Maximum
stacking depth is 10mm.
5. Press the tray latch button inwards to release the paper platform, so that the paper
is lifted and gripped in place.
6. Set the correct paper size for the multi purpose tray in the Media Menu (see “Menu
functions” on page 23).
Operation > 22
MENU FUNCTIONS
This section lists the menus accessed via the controls on the printer’s operator panel and
displayed in the LCD window.
OPERATOR PANEL:
2 3 7 4 8
1
10
5
6
1. Ready LED ON: Ready to receive data. 2. Display Displays the printer status and
BLINKING: Processing data. any error messages.
OFF: Offline.
3. Menu Scroll Enters the Menu mode. In 4. On Line Button Switches between Online and
Buttons Menu mode, forwards or Offline.
reverses the menu item Exits the menu and goes
displayed. Online when pressed in the
Press for 2 secs. or longer to Menu mode.
jump from top to bottom. Scrolls the Help screen.
Forces printing on the paper
currently loaded when pressed
with Wrong paper or Wrong
paper size displayed.
5. Attention LED ON: A warning occurs. 6. Back Button Returns to the previous higher
Printing may be possible (e.g level menu item.
low toner). Pressing this button for more
BLINKING: An error occurs. than 4 seconds initiates the
Printing not possible (e.g. printer shutdown procedure,
toner empty). select Yes to continue or No
OFF: Normal condition. to abort.
7. Enter Button In the Online or Offline 8. Cancel Button Deletes the data being printed
mode: enters the Menu or received when pressed for
mode. two seconds or longer.
In the Menu mode: Deletes the data when pressed
determines the setting for two seconds or longer with
selected. Wrong paper size, Run out of
paper, Tray 1 is open, or Tray
1 is not found is displayed.
Exits the menu and goes
Online when pressed in the
Menu mode.
9. Help Button Provides advice when an 10. Power Save/ Pressing this button switches
error such as incorrect paper Wake Up Button the machine into sleep or
size occurs. wake-up mode. Refer to
“Power saving mode” on
page 14.
Select Print File Print Print the selected file with current settings.
(After file
selection. The
LCD title is the
filename.)
Print Setup Paper Feed MPTray(xx) Specifies a paper tray. (xx) is the paper size in
Tray1(xx) trays. The strings are the same as the ones
displayed in Idle Display.
Tray2(xx)
Tray2, 3: Displayed only if they are installed.
Tray3(xx)
NOTE
This menu only displays if the optional SD card is installed.
Shared Print Print Prints documents and saves them as print data that can
Delete be shared among all the printer users from the driver.
Tray 2*
Tray 3*
*Note: Only available
when optional trays
are present
A4/Letter Impressions Count Color Displays the converted number of pages for A4/
Mono Letter printed in color or mono.
Supplies Life Cyan Toner (n.nK) Select item to display the percentage of a
Magenta Toner consumable remaining.
(n.nK)
Yellow Toner (n.nK)
Black Toner (n.nK)
Cyan Drum
Magenta Drum
Yellow Drum
Black Drum
Belt
Fuser
Network Execute Scroll down to this parameter and select execute to print
out Network information.
Demo Page
DEMO1 Execute Scroll down to this parameter and select execute to print
out a demonstration page.
File List Execute Scroll down to this parameter and select execute to print
out a list of job files.
(displayed only if FileSystem is installed).
PS Font List Execute Scroll down to this parameter and select execute to print
out a Postscript emulation typeface list.
PCL Font List Execute Scroll down to this parameter and select execute to print
out a PCL font list.
IBM PPR Font List Execute Scroll down to this parameter and select execute to print
out an IBM PPR font list.
EPSON FX Font List Execute Scroll down to this parameter and select execute to print
out an Epson FX emulation font list.
Usage Report Execute Scroll down to this parameter and select execute to print
out a list of colour and mono pages printed.
Error Log Execute Scroll down to this parameter and select execute to print
out the error log.
Color Profile List Execute Scroll down to this parameter and select execute to print
out a list of colour profiles.
X Dimension: 2.5inch
~
8.3inch
~
8.5inch
64
millimeter
~
210millimeter
~
216millimeter
Y Dimension: 5.0inch
~
11.0inch
~
11.7inch
~
52.0inch
127millimeter
~
279millimeter
~
297millimete
~
1321millimeter
Default:
Paper Size:
C612 A4/A5/A6/B5/
Legal14/Legal13.5/
Legal13/Letter/
Executive/
Statement/
8.5"SQ/Folio/
16K(184x260mm)/
16K(195x270mm)/
16K(197x273mm)/
Custom
C712 Cassette/
Custom
X Dimension:
C612 4.1inch
~
8.3inch
~
8.5inch
105millimeter
~
210millimeter
~
216millimeter
C712 5.8inch
~
8.3inch
~
8.5inch
148millimeter
~
210millimeter
~
216millimeter
Y Dimension:
C612 5.8inch
~
11.0inch
~
11.7inch
~
14.0inch
148millimeter
~
279millimeter
~
297millimeter
~
356millimeter
C712 8.3inch
~
11.0inch
~
11.7inch
~
14.0inch
210millimeter
~
279millimeter
~
297millimeter
~
356millimeter
Tray Configuration Media Type: Plain/ User Type 1 to 5 are displayed only if registered
(cont.) Letterhead/ in the host PC.
Bond/
Recycled/Card
Stock/Rough/
Glossy/User
Type 1-5
Default: Tray 1
Default: Down
Duplex Last Page With Skip Blank Page, outputs the last page in
Simplex when printing odd pages in Duplex.
With Always Print, outputs the last page in
Default: Skip Blank Duplex when printing odd pages in Duplex.
Page
* Displayed when the duplex print unit is
installed.
Hex Dump Execute Prints out data received from the host PC in the
hexadecimal Dump. Turning off the power
supply switch restores Normal Mode.
Paper Black Setting Used for fine adjustment of the black print on
-2/-1/0/+1/+2 paper.
Default: 0
Paper Color Setting Used for fine adjustment of the colour print on
-2/-1/0/+1/+2 paper.
Default: 0
Films Black Setting Used for fine adjustment of the black print on
-2/-1/0/+1/+2 films.
Default: 0
Films Color Setting Used for fine adjustment of the colour print on
-2/-1/0/+1/+2 films.
Default: 0
IPSec (if enabled) Enable Sets Enable/Disable of IPSec. Enable via the web.
Disable Enable: IPSec is available.
Disable: IPSec is not available.
Network Network Scale Normal When Normal is selected, the network can work
Setup (cont.) Small effectively even when it is connected to a HUB that
has a spanning tree feature. However, printer start
up time gets longer when computers are
connected with two or three small LANs.
When Small is selected, computers can cover
from two or three small LANs to a large LAN, but
may not work effectively when the network is
connected to a HUB with a spanning tree feature.
Hub Link Setting Auto Negotiate Sets a method to link to a HUB. When Auto is
100Base-TX Full set, a connection method to a HUB is selected
automatically and attempts to connect.
100Base-TX Half
If another method is selected, attempts to connect
10Base-T Full
to a HUB only by the selected connection method.
10Base-T Half
USB Setup USB Enable / Disable Enables / Disables the USB port.
Soft Reset Enable / Disable Enables or disables the Soft Reset command.
USB Memory Interface Enable / Disable Sets able/disable of USB memory I/F.
Media Check Enable Sets whether the printer checks the matching
Disable of printed data size and that of the tray. Only
standard sizes are checked.
Print Setup A4/Letter Override No/Yes When the A4 size is specified in the driver but
(cont.) there is no tray set for A4 in the printer, the
printing will be done from the tray with Letter
paper loaded without a paper request.
When the Letter size is specified in the driver
but there is no tray set for Letter in the
printer, the printing will be done from the tray
with A4 paper loaded without a paper request.
* There is no switching from the printer
driver.
Toner Toner Off Sets the toner save level. Toner save will be
Save Save Low disabled with Off, and saves 15% with Low,
Level 35% with Middle and 50% with High.
Middle
High
Mono-Print Speed Auto Sets the print mode for monochrome pages.
Color Speed
Normal Speed
Edit Size Cassette Size/ Sets the size of an area to draw when the
A4/A5/A6/B5/B6/ host PC does not specify the size via the
B6 Half/Legal14/ paper edit size designating command (Not
Legal13.5/Legal13/ valid for PS - only for PCL).
Letter/Executive/
Statement/
8.5"SQ/Folio/
16K(184x260mm)/
16K(195x270mm)/
16K(197x273mm)/
Custom/Index Card/
4x6 inch/5x7 inch/
COM-9 Envelope/
COM-10 Envelope/
Monarch Envelope/
DL Envelope/
C5 Envelope/Hagaki/
Oufukuhagaki/
Nagagata#3/
Nagagata#4/
Yougata#4
Print Setup X Dimension 2.5 inch Specifies paper width of Custom paper as a
(cont.) ~ default value.
8.3 inch Sets a paper size at right angles to the paper
run direction.
~
8.5 inch
64 mm
~
210 mm
~
216 mm
127 mm
~
279 mm
~
297 mm
~
1321 mm
PDF Paper Size Current Tray Size/ Switching of PDF Direct Print sizes.
Size in PDF file/ Current Tray Size: Prints according to the
Scaling Size current tray size.
Size in PDF file: Prints with the paper size
of the PDF file.
Scaling Size: If paper of the same size as
the PDF file size is loaded to the tray, that
paper will be used for printing. If not, a paper
request will be sent to the current tray.
Printing will be done by reducing to the
scaling size.
PDF Scaling Size 1~99% Sets the reduction ratio when PDF Paper
Size is set to Scaling Size.
Display Conditions:
The item is displayed only when PDF Paper
Size is set to Scaling Size.
PCL Setup Font Source Resident Specifies the location of PCL default font.
Font Pitch 0.44 CPI Width of the PCL default font in characters
~ per inch (CPI). Default font is fixed-pitch,
scalable font.
10.00 CPI
~ The value of pitch is displayed down to the
second decimal place.
99.99 CPI
Displayed only when the font selected in Font
Number is a fixed-spacing, scalable font.
Font Height 4.00 point Height of the PCL default font. The value is
~ displayed down to the second decimal place
(in 0.25 point increments).
12.00 point
~ Displayed only when the font selected in Font
Number is a proportional-spacing, scalable font.
999.75 point
Symbol Set PC-8 Sets the symbol set of PCL (see machine
operator panel for complete list).
White Page Skip On/Off Sets whether to eject a page without any data
to print (blank page) upon reception of FF
command (OCH) in PCL Mode. Off: Ejecting.
PCL Setup True Black On/Off Sets whether to use Composite Black (cmyk
(cont.) mixed) or Pure Black (K only) for the black
(100%) in image data.
Off: Mode using Composite Black
On: Mode using Pure Black
(PCL only)
Tray ID#
MPTray 1 ~ 4 ~ 59 Sets the # to specify the MP tray for the
paper feed destination command (ESC&l#H)
in PCL5e emulation.
XPS Setup DigitalSignature Print Invalid Sign Sets the DigitalSignature function. (Default:
Print Only Valid Off)
Sign Print Invalid Sign: If a document is
Off falsified, normal printing is done and a
falsification error report is printed.
Print Only Valid Sign: If a document is
falsified, only a falsification error report is
printed.
Off: Do not verify the signature.
XPS Setup Unzip Mode Auto Sets the unzip mode of the XPS file. (Default:
(cont.) Speed Speed).
SIDM Setup SIDM Manual ID# 0~2~9 Sets the Pn specified by Manual in the CSF
control command (ESC EM Pn) of Manual-1
ID No. FX/PPR/ESCP Emu.
SIDM Manual2 ID# 0~3~9 Sets the Pn specified by Manual in the CSF
control command (ESC EM Pn) of Manual-2
ID No.FX/PPR Emu.
SIDM MP Tray ID# 0~4~9 Sets the Pn specified by Tray0 (MP Tray) in
the CSF control command (ESC EM Pn) of MP
Tray ID No.FX/PPR/ESCP Emu.
SIDM Tray1 ID# 0~1~9 Sets the Pn specified by Tray1 in the CSF
control command (ESC EM Pn) of Tray 1 ID
No.FX/PPR/ESCP Emu.
SIDM Tray2 ID# 0~5~9 Sets the Pn specified by Tray2 in the CSF
control command (ESC EM Pn) of Tray 2 ID
No.FX/PPR/ESCP Emu.
SIDM Tray3 ID# 0~6~9 Sets the Pn specified by Tray3 in the CSF
control command (ESC EM Pn) of Tray 3 ID
No.FX/PPR/ESCP Emu.
IBM PPR Character Pitch 10 CPI Specifies character pitch in IBM PPR
Setup 12 CPI emulation.
17 CPI
20 CPI
Proportional
Symbol Set IBM-437 Sets the Symbol Set for IBM PPR (see
machine operator panel for complete list).
Letter O Style Enable/Disable Specifies the style that replaces ø (9B) and ¥
(9D) with ø (ou) and Ø (zero).
White Page Skip On/Off Sets whether to eject a blank sheet. Available
only when simplex is set.
TOF Position 0.0/0.1/~1.0 Sets the position from the top edge of paper.
inch
Left Margin 0.0/0.1/~1.0 Sets the amount to shift the horizontal print
inch start position to the right.
Fit to Letter Enable/Disable Sets the printing mode that can fit print data,
equivalent to 11 inches (66 lines), in the
Letter-size printable area.
Symbol Set IBM-437 Sets the Symbol Set for Epson FX Emulation.
(see machine operator panel for complete list).
Letter O Style Enable/Disable Specifies the style that replaces ø (9B) and ¥
(9D) with ø (ou) and Ø (zero).
White Page Skip On/Off Sets whether to eject a blank sheet. Available
only when simplex is set.
Line Length 80/136 column Specifies the number of characters per line.
TOF Position 0.0/0.1/~1.0 Sets the position from the top edge of paper.
inch
Left Margin 0.0/0.1/~1.0 Sets the amount to shift the horizontal print
inch start position to the right.
Fit to Letter Enable/Disable Sets the printing mode that can fit print data,
equivalent to 11 inches (66 lines), in the
Letter-size printable area.
Private Print Verify job option Enable Selects whether or not to perform job
Setup Disable verification prior to printing an encrypted
secure job.
Erase job option No overwrite Sets the method of erasing encrypted secure
Zero out once jobs from the device storage (SD card).
Private Print Keep job for 15minutes Sets the retention period of encrypted secure
Setup(cont.) 30minutes jobs in the device storage (SD card).
Color Setup Ink Simulation Off The machine has its own process simulation
SWOP engine which simulates standard colors in the
printer.
ISO Coated
This function is available only with PS
Japan
language jobs.
Panel Setup Near Life Status Enable Sets the LCD display control when a near life
Disable warning occurs for the drum, fuser and belt.
With Enable, a near life warning will be
displayed.
With Disable, a near life warning will not be
displayed (not output to the Attention LED/
PJL/MIB/Web as well).
Excludes the temporary recovery status (life
warning) by opening and then closing the
cover after a life warning has occurred.
Near Life LED Enable Sets the LED lighting control when a near life
Disable warning occurs for the toner, drum, fuser,
belt and waste toner box.
With Enable, the Attention LED will light
on.*
With Disable, the Attention LED will not light
on.
Excludes the temporary recovery status (life
warning) by opening and then closing the
cover after a life warning has occurred.
* For the drum, fuser, belt and waste toner
box, this setting is applied only when Panel
Setup > Near Life Status is set to Enable.
For the toner, this setting is applied regardless of
the setting of Panel Setup > Near Life Status.
0
~
+10
Time Zone -12:00 Enter the time zone for your country in
~ relation to GMT.
Display Conditions:
Admin Setup > Time Setup > Setting
method is set to Auto Setup.
Time Setup SNTP Server ************ Sets the SNTP server (secondary).
(cont.) (Secondary)
Display Conditions:
Admin Setup > Time Setup > Setting
method is set to Auto Setup.
Power Setup Auto Power Off Enable/ Sets the behavior of Auto Power Off.
Auto Config/ Enable: Changes to the off mode even when
Disable the LAN cable is connected or wireless LAN is
enabled.
Auto Config: Does not change to the off mode
when LAN cable is connected or wireless LAN is
enabled. Changes to the off mode even when
the USB cable is connected.
Disable: Disables the off mode transition by
the elapsed time.
Tray Setup Unit of Measurement inch/millimeter Specifies the unit for custom paper sizes.
Others Setup RAM Receive Auto Sets the incoming buffer size.
Setup Buffer 0.5 megabyte
Size
1 megabyte
2 megabyte
4 megabyte
8 megabyte
16 megabyte
32 megabyte
Others Setup SD Card Erase SD Execute It features of the deletion of all the data stored
(cont.) Setup Card in the SD Card not to be recovered them.
(cont.)
Job Log Clear Job Execute Deletes all the system job logs.
Setup Log
Language Select Bosnian Selects the LCD display language and report
Setup Language Bulgarian print language.
Others Setup Language Language Execute Initializes the LCD display language.
(cont.) Setup Initialize
(cont.)
Job Cancel Short Sets the action when the Cancel button is
Cancel Key Long pressed.
Setup Behavior Short: Cancels the job by a short press (for
Off
2 seconds or less).
Long: Cancels the job by a long press (for 2-
5 seconds).
Off: Ignores the press of the Cancel button.
In other words, disables the action of canceling
the job by pressing the Cancel button.
Near Life Drum 500 Sets the timing of displaying the Drum Near
Setup Near Life 1000 Life warning.
Timing 1500
2000
2500
3000
Belt Near 500 Sets the timing of displaying the Belt Near
Life 1000 Life warning.
Timing
1500
2000
2500
3000
Erase Privacy Data Execute Erase the registered privacy data and the
stored data in the printer.
Others Setup Business Connection 1 Sets the port number of the connection
(cont.) Phone Port No. ~ destination of the CrosCore cooperation.
Setup
59000
(cont.)
~
65535
Settings Reset Settings Execute Resets EEPROM of CU. Resets User menu to
the factory default.
If Execute is selected, exits from the menu.
Change New Password xxxxxxxxxxxxxx Sets a new password to enter Admin Setup menu.
Password From 6 to 12 alpha/numeric digits can be entered.
Verify password xxxxxxxxxxxxxx Forces the User to input the new password to
enter Admin Setup.
From 6 to 12 alpha/numeric digits can be entered.
PRINT STATISTICS
Maintenance Counter Enable Sets whether or not to add a maintenance report (non-
Disable resettable counter and non-resettable consumables
replacement times) to the usage report.
Display Conditions:
Enable is selected for Print Statistics > Usage Report.
New Password **** Sets a new password to enter Print Statistics menu.
Verify Password **** Makes User input the new password to enter Print
Statistics set in New Password for confirmation.
Print Tuning Execute Prints the pattern for the user to adjust TRC.
Pattern Ordinarily, this function is not needed because
TRC is automatically adjusted to the
recommended levels through density
adjustment and TRC compensation.
Adjustment results will be reflected as offset
values (addition) to the corrections through the
Adjust Density/TRC Compensation function.
Display Conditions:
Security is set to any other item
than Disable and WEP.
AP Mode User Setting Disclose user Sets whether or not to disclose the AP mode
Don't disclose information to users other than the
user administrator.
Wireless Module
NOTE
To use wireless LAN, it is required to install an optional wireless LAN board.
NOTE
This menu only displays if the optional SD card is installed.
Check File System Execute Resolves mismatch between actual memory and
displayed memory available in a file system. Performs
administration data (FAT information) recovery. Performs
recovery only for an SD Card.
Menu Lockout
Panel Lockout
NOTE
When the LCD display indicates Toner Low, or if print appears faded, first open
the output tray and try tapping the cartridge a few times to evenly distribute
the toner powder. This will enable you to obtain the best “yield” from your
toner cartridge.
CAUTION!
To avoid toner wastage and possible toner sensor errors, do not
change the toner cartridge(s) until “Install Toner” is displayed.
The toner used in this printer is a very fine dry powder. It is contained in four cartridges:
one each for cyan, magenta, yellow and black.
Have a sheet of paper handy so that you have somewhere to place the used cartridge while
you install the new one.
Dispose of the old cartridge responsibly, inside the pack that the new one came in. Follow
any regulations, recommendations, etc., which may be in force concerning waste recycling.
If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp
cloth to remove any residue.
Do not use hot water, and never use solvents of any kind. They will make stains permanent.
WARNING!
If you inhale any toner or get it in your eyes, drink a little water or
bathe your eyes liberally in cold water. Seek medical attention
immediately.
1. Press the cover release and open the printer’s output tray fully.
WARNING
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
Maintenance > 53
2. Note the positions of the four cartridges.
1
2
3
4
(a) Pull the coloured toner release lever on the cartridge to be replaced fully
towards the front of the printer.
2b
2a
(b) Lift the right-hand end of the cartridge and then draw the cartridge to the right
to release the left-hand end as shown, and withdraw the toner cartridge out of
the printer.
3. Put the cartridge down gently onto a piece of paper to prevent toner from marking
your furniture.
4. Clean the top of the ID unit with a clean, lint free cloth.
5. Remove the new cartridge from its box but leave its wrapping material in place for
the moment.
Maintenance > 54
6. Gently shake the new cartridge from end to end several times to loosen and
distribute the toner evenly inside the cartridge.
7. Remove the wrapping material and peel off the adhesive tape from the underside of
the cartridge.
8. Holding the cartridge by its top centre with the coloured lever to the right, lower it
into the printer over the image drum unit from which the old cartridge was removed.
9. Insert the left end of the cartridge into the top of the image drum unit first, pushing
it against the spring on the drum unit, then lower the right end of the cartridge down
onto the image drum unit.
10. Pressing gently down on the cartridge to ensure that it is firmly seated, push the
coloured lever towards the rear of the printer. This will lock the cartridge into place
and release toner into the image drum unit.
Maintenance > 55
11. Gently wipe the LED head surface with a clean, lint free cloth.
12. Finally, close the output tray and press down firmly at both sides so that the cover
latches closed.
CAUTION!
Static sensitive devices, handle with care.
The printer contains four image drums: cyan, magenta, yellow and black.
1. Press the cover release and open the printer’s output tray fully.
WARNING!
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
Maintenance > 56
2. Note the positions of the four toner cartridges (a) and image drums (b). It is
essential that they go back in the same order.
3. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up
and out of the printer.
4. Put the assembly down gently onto a piece of paper to prevent toner from marking
your furniture and to avoid damaging the green drum surface.
CAUTION!
The green image drum surface at the base of the ID unit is very
delicate and light sensitive. Do not touch it and do not expose it to
normal room light for more than 5 minutes. If the drum unit needs
to be out of the printer for longer than this, please wrap the
cartridge inside a black plastic bag to keep it away from light.
Never expose the drum to direct sunlight or very bright room
lighting.
5. With the coloured toner release lever (1) to the right, pull the lever towards you.
This will release the bond between the toner cartridge and the image drum unit.
Maintenance > 57
6. Lift the right-hand end of the toner cartridge (1) and then draw the cartridge to the
right to release the left-hand end as shown (2), and withdraw the toner cartridge out
of the image drum cartridge. Place the cartridge on a piece of paper to avoid
marking your furniture.
7. Take the new image drum cartridge out of its packaging and place it on the piece of
paper where the old cartridge was placed. Keep it the same way round as the old
unit. Pack the old cartridge inside the packaging material for disposal.
NOTE
Follow instructions that come with the new image drum for additional
information such as the removal of packaging material, etc.
8. Place the toner cartridge onto the new image drum cartridge as shown. Push the left
end in first, and then lower the right end in. (It is not necessary to fit a new toner
cartridge at this time unless the remaining toner level is very low.)
1
2
9. Push the coloured release lever away from you to lock the toner cartridge onto the
new image drum unit and release toner into it.
Maintenance > 58
10. Holding the complete assembly by its top centre, lower it into place in the printer,
locating the pegs at each end into their slots in the sides of the printer cavity.
11. Finally, close the output tray and press down firmly at both sides so that the cover
latches closed.
NOTE
If you need to return or transport your printer for any reason, please make
sure you remove the image drum unit beforehand and place in the bag
provided. This is to avoid toner spillage.
WARNING!
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
2. Note the positions of the four toner cartridges (a) and image drums (b). It is
essential that they go back in the same order.
Maintenance > 59
3. Lift each of the image drum units out of the printer and place them in a safe place
away from direct sources of heat and light.
CAUTION!
The green image drum surface at the base of each cartridge is very
delicate and light sensitive. Do not touch it and do not expose it to
normal room light for more than 5 minutes. If the drum unit needs
to be out of the printer for longer than this, please wrap the
cartridge inside a black plastic bag to keep it away from light.
Never expose the drum to direct sunlight or very bright room
lighting.
4. Locate the two fasteners (a) at each side of the belt and the lifting bar (b) at the
front end.
a
b
a
5. Turn the two fasteners 90° to the left. This will release the belt from the printer
chassis.
6. Pull the lifting bar (b) upwards so that the belt tilts up towards the front, and
withdraw the belt unit (c) from the printer.
Maintenance > 60
7. Lower the new belt unit into place, with the lifting bar at the front and the drive gear
towards the rear of the printer. Locate the drive gear into the gear inside the printer
by the rear left corner of the unit, and lower the belt unit flat inside the printer.
a
8. Turn the two fasteners (a) 90° to the right until they lock. This will secure the belt
unit in place.
9. Replace the four image drums, complete with their toner cartridges, into the printer
in the same sequence as they came out: cyan (nearest the rear), magenta, yellow
and black (nearest the front).
10. Finally, close the output tray and press down firmly at both sides so that the cover
latches closed.
FUSER REPLACEMENT
The fuser is located inside the printer just behind the four image drum units.
WARNING
If the printer has recently been powered on, some fuser
components will be very hot. Handle the fuser with extreme care,
holding it only by its handle, which will only be mildly warm to the
touch. A warning label clearly indicates the area. If in doubt, switch
the printer off and wait at least 10 minutes for the fuser to cool
before opening the printer cover.
1. Press the cover release and open the printer’s output tray fully.
2. Identify the fuser handle (a) on the top of the fuser unit.
Maintenance > 61
3. Pull the two fuser retaining levers (b) towards the front of the printer so that they
are fully upright.
4. Holding the fuser by its handle (a), lift the fuser straight up and out of the printer. If
the fuser is still warm, place it on a flat surface which will not be damaged by heat.
5. Remove the new fuser from its packaging and remove the transit material.
6. Holding the new fuser by its handle, make sure that it is the correct way round. The
retaining levers (b) should be fully upright, and the two locating lugs (c) should be
towards you.
c
b b
7. Lower the fuser into the printer, locating the two lugs (c) into their slots in the metal
partition which separates the fuser area from the image drums.
8. Push the two retaining levers (b) towards the rear of the printer to lock the fuser in
place.
9. Finally, close the output tray and press down firmly at both sides so that the cover
latches closed.
Maintenance > 62
CLEANING
CAUTION!
Use a clean, moist, lint-free cloth for cleaning. Do not use benzine,
thinners or alcohol as a cleaning agent.
CAUTION!
Do not use methyl alcohol or other solvents on the LED head as
damage to the lens surface will occur.
3. Close the output tray and press down firmly at both sides so that the cover latches
closed.
Maintenance > 63
...THE PAPER FEED ROLLERS
Clean the paper feed rollers if paper jams frequently occur.
CAUTION!
Use a clean, moist, lint-free cloth for cleaning. Do not use benzine,
thinners or alcohol as a cleaning agent.
4. Gaining access through the gap left by paper tray, wipe the paper feed rollers with a
clean, lint-free cloth moistened with water.
5. Wipe the feed roller on the paper tray.
6. Replace the paper tray.
Maintenance > 64
INSTALLING UPGRADES
NOTE
For illustrative purposes, the C712 printer has been shown. If you have a C612
printer, the principle is the same.
This section explains how to install optional equipment into your printer. This includes:
> duplex (two-sided printing) unit
> additional RAM memory
> SD card
> Wireless LAN module
> additional paper tray(s)
> cabinet
DUPLEX UNIT
The duplex unit adds the function of two-sided printing, using less paper and making large
documents easier to handle. It also enables booklet printing, which uses even less paper
and makes large documents even easier to handle.
The duplex unit slides straight into the rear of the printer and requires no tools to install.
1. Unpack the new unit and remove any transit material from it.
2. Switch the printer off. It is not necessary to disconnect the AC power cable.
3. Ensure that the unit is the right way up, as shown, and push it into the slot behind
the rear panel. The panel will swing inwards as you push the unit into it. Push the
unit all the way in until it stops and latches home.
O I
2. Press the cover release and open the printer’s output tray fully.
WARNING!
If the printer has been powered on recently, the fuser will be hot.
This area is clearly labelled. Do not touch.
3. Pull down the MP Tray using the depressions. Lift the front cover release lever and
lower the front cover.
12. Locate the retaining clips at the bottom of the side cover into their rectangular holes
near the bottom of the printer.
13. Close the top of the side cover up to the printer and refit the securing screw
loosened in step 4.
O I
2. Press the cover release and open the printer’s output tray fully.
WARNING!
If the printer has been powered on recently, the fuser will be hot.
This area is clearly labelled. Do not touch.
3. Pull down the MP Tray using the depressions. Lift the front cover release lever and
lower the front cover.
4. Loosen the screw (a) securing the right-hand side cover. Lift the edge of the side
cover slightly and pull the cover away from the printer at the top. Lift the cover
slightly to detach it from the printer. Place it safely to one side.
7. Locate the retaining clips at the bottom of the side cover into their rectangular holes
near the bottom of the printer.
8. Close the top of the side cover up to the printer and refit the securing screw
loosened in step 4.
9. Close the front cover and the output tray, pressing down firmly at each side to latch it closed.
10. Reconnect the AC power cable and switch the printer on.
11. When the printer is ready, print a menu map as follows:
(a) Press the Enter button.
(b) Press the Menu down button then the Enter button to select the Print
Information menu.
(c) Select Configuration with the Enter button.
(d) Press the Enter button once more to execute the Configuration menu.
(e) When the Configuration map is printed, press On Line to exit the menu system.
12. Examine the first page of the menu map. This should now indicate that the SD card is installed.
1. Turn the machine off, and then unplug the power cord.
NOTE
Wait for at least 1 minute after unplugging the power cord, and then proceed
to the next step.
2. Press the cover release and open the printer’s output tray fully.
WARNING!
If the printer has been powered on recently, the fuser will be hot.
This area is clearly labelled. Do not touch.
3. Pull down the MP Tray using the depressions. Lift the front cover release lever and
lower the front cover.
4. Loosen the screw (a) securing the right-hand side cover. Lift the edge of the side
cover slightly and pull the cover away from the printer at the top. Lift the cover
slightly to detach it from the printer. Place it safely to one side.
6. Locate the retaining clips at the bottom of the side cover into their rectangular holes
near the bottom of the printer.
7. Close the top of the side cover up to the printer and refit the securing screw
loosened in step 4.
8. Close the front cover and the output tray, pressing down firmly at each side to latch it closed.
9. Press and hold the Enter button on the operator panel while turning on the printer.
10. Press the Enter button.
11. Enter the Admin password, and then press the Enter button.
(The default password is 999999.)
12. Select Wireless Module, and then press the Enter button.
13. Select Enable, and then press the Enter button.
Once Connection successful is displayed, it indicates that the wireless LAN setup
has completed.
If Connection failed is displayed, repeat the procedure from step 4.
If an antenna appears on the upper right corner of the operator panel, it indicates
that the connection is successful.
Connecting by Selecting a Wireless LAN Access Point from the Control Panel
If the wireless LAN access point does not support WPS, you can connect by selecting the
wireless LAN access point you want to use from those the machine has detected. To do this,
an encryption key is required.
1. Confirm and write down the SSID and encryption key by referring to the user
manual of the wireless LAN access point.
MEMO
> The SSID is also called the network name, ESSID, or ESS-ID.
> The encryption key is also called the network key, security key, password,
or pre-shared key.
2. Confirm that the wireless LAN access point has been activated and is functioning
normally.
3. Turn on the printer.
4. Press up or down on the operator panel to display Wireless(Infrastructure)
Setting, and then press the Enter button.
5. Enter the Admin password, and then press the Enter button.
6. Press up on the operator panel to select Enable, and then press the Enter button.
7. Press up or down on the operator panel to display Wireless Network Selection,
and then press the Enter button.
8. The printer starts searching for wireless LAN access points. Please wait.
9. A list of available wireless LAN access point SSIDs are displayed. Press up or down,
select a wireless LAN access point, and press the Enter button.
NOTE
If only Manual Setup is displayed or the desired wireless LAN network SSID
is not displayed, follow the procedure in “Connecting by Manual Setup from
Control Panel” to do the settings.
10. A screen opens in which the encryption key may be input based on the encryption
procedure for the selected LAN access point.
MEMO
The encryption key differs depending on the wireless LAN access point and
security.
ITEM EXPLANATION
ITEM EXPLANATION
Other settings
ITEM EXPLANATION
11. The SSID selected in step 7 and the encryption method in step 8 are displayed for
security in the confirmation screen. If the SSID is the same as the one set up in step 1,
select [Enter]:Execute and press the Enter button.
Once Connection successful is displayed, it indicates that the wireless LAN setup
has completed.
If Connection failed is displayed, repeat the procedure from step 4.
If an antenna appears on the upper right corner of the operator panel, it indicates
that the connection is successful.
NOTE
When the encryption method is WPA-EAP or WPA2-EAP, configure from the
printer's web page.
MEMO
> The SSID is also called the network name, ESSID, or ESS-ID.
> The encryption key is also called the network key, security key, password,
or pre-shared key.
2. Confirm that the wireless LAN access point has been activated and is functioning
normally.
3. Turn on the printer.
4. Press up or down on the operator panel to display Wireles(Infrastructure) Setting,
and then press the Enter button.
5. Enter the Admin password, and then press the Enter button.
6. Press up on the operator panel to select Enable, and then press the Enter button.
10. Input the SSID recorded in step 1, and press the Enter button.
NOTE
It is case sensitive. Please enter it correctly.
11. Select the encryption method confirmed in step 1, and press the Enter button.
MEMO
The encryption key differs depending on the wireless LAN access point and
security.
12. Input the encryption key recorded in step 1, and press the Enter button.
Once Connection successful is displayed, it indicates that the wireless LAN setup
has completed.
If Connection failed is displayed, repeat the procedure from step 4.
If an antenna appears on the upper right corner of the operator panel, it indicates
that the connection is successful.
Manual connections
If the wireless terminal (computer, tablet, smartphone, etc.) does not support WPS-PBC
(push button), then you can input the machine's SSID and password into the wireless
terminal (computer, tablet, smartphone, etc.) to connect.
Follow the procedure below to connect.
1. Turn on the printer.
2. Press up or down on the operator panel to display Wireless(AP Mode) Setting,
and then press the Enter button.
3. Enter the Admin password and then press the Enter button.
(The default password is 999999.)
4. Select Enable, and then press the Enter button.
5. Press up or down on the operator panel to display Manual Setup, and then press
the Enter button.
6. Confirm the SSID and Password that are displayed on the printer.
7. Input the priner’s SSID and Password that were confirmed in step 7 for the
wireless terminal (computer, tablet, smartphone, etc.).
Windows
1. Access the driver’s Properties window.
(a) Open Devices and Printers via the Start Menu or from the Windows Control
Panel.
(b) Right-click the icon for this machine, and choose Printer Properties from the
pop-up menu.
2. Select the Device Options tab.
In the PostScript driver the tab may be called Device Settings.
3. Set the options for any devices you have just installed.
4. Click OK to close the window and save your changes.
Mac OS X
1. Select System Preference from the Apple menu. Open the Printers & Scanners.
2. Ensure your machine is selected.
3. Click Options & Supplies.
4. Click Options.
5. Select all hardware options appropriate to your machine and click OK.
STORAGE CABINET
Instructions for installing the Storage Cabinet are supplied with the cabinet.
Troubleshooting > 80
PAPER SENSOR ERROR CODES
382 381 380, 400
390
383
391
370
373
392
371 372
a. If fitted.
Troubleshooting > 81
CLEARING PAPER JAMS
NOTE
For illustrative purposes, the C712 printer has been shown. If you have a C612
printer, the principle is the same.
1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently
to draw it fully out. If it does not remove easily, do not use excessive force. It can be
removed from the rear later.
2. Press the cover release and open the printer’s output tray fully.
WARNING!
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
3. Note the positions of the four toner cartridges (a) and image drums (b). It is
essential that they go back in the same order.
It will be necessary to remove the four image drums to gain access to the paper path.
4. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up
and out of the printer.
Troubleshooting > 82
5. Put the assembly down gently onto a piece of paper to prevent toner from marking
your furniture and to avoid damaging the green drum surface, and cover.
CAUTION!
The green image drum surface at the base of the Image Drum is very
delicate and light sensitive. Do not touch it and do not expose it to
normal room light for more than 5 minutes. If the drum unit needs
to be out of the printer for longer than this, please wrap the
cartridge inside a black plastic bag to keep it away from light. Never
expose the drum to direct sunlight or very bright room lighting.
6. Repeat this removal procedure for each of the remaining image drum units.
Troubleshooting > 83
7. Look into the printer to check whether any sheets of paper are visible on any part of
the belt unit.
d
c
CAUTION!
Do not use any sharp or abrasive objects to separate sheets from
the belt. This may damage the belt surface.
(a) To remove a sheet with its leading edge at the front of the belt (a), carefully lift
the sheet from the belt and pull it forwards into the internal drum cavity and
withdraw the sheet.
(b) To remove a sheet from the central area of the belt (b), carefully separate the
sheet from the belt surface and withdraw the sheet.
Troubleshooting > 84
(c) To remove a sheet just entering the fuser (c), separate the trailing edge of the
sheet from the belt, push the fuser pressure release lever (d) towards the front
and down to release the fuser’s grip on the sheet, and withdraw the sheet through
the drum cavity area. Then allow the pressure release lever to rise again.
NOTE
If the sheet is well advanced into the fuser (only a short length is still visible),
do not attempt to pull it back.
(d) To remove a sheet in the fuser, push the two retaining levers (e) towards the rear
of the printer to release the fuser. Withdraw the fuser unit using the handle (f).
e
f
(e) Press release lever (g) and pull the trapped paper from the fuser.
(f) Replace fuser unit into the machine and move locking levers (e) toward the rear
of the machine.
Troubleshooting > 85
8. Starting with the cyan image drum unit nearest the fuser, replace the four image
drums into the drum cavity, making sure to locate them in the correct order.
Holding the complete assembly by its top centre, lower it into place in the printer,
locating the pegs at each end into their slots in the sides of the printer cavity.
9. Lower the output tray but do not press down to latch it closed yet. This will protect
the drums from excessive exposure to room lighting while you check the remaining
areas for jammed sheets.
10. Open the rear output tray (h) and check for a sheet of paper in the rear path area (i).
i
h
11. If you are not using the rear output tray, close it once any paper has been removed
from this area.
Troubleshooting > 86
12. If a duplex unit is fitted, lift lever (j) and lower the duplex unit cover and pull out any
sheets found in this area. Close the duplex unit cover
13. Pull down the MP Tray using the depressions. Lift the front cover release lever and
lower the front cover.
14. Check inside the cover for sheets in this area and remove any that you find, then close the cover.
15. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged,
and that the paper guides are properly positioned against the edges of the paper
stack. When satisfied, replace the tray.
16. Finally, close the output tray and press down firmly so that the cover latches closed.
When the jam has been cleared, if Jam Recovery is set to ON in the System Adjust Menu,
the printer will attempt to reprint any pages lost due to paper jams.
When the error message “Caution, unknown Consumable detected” is displayed, you can
use any consumables in your product, but you must accept the risks of using non-genuine
consumables. If the use of non-genuine consumables causes damage to the product or results
in your product not functioning to its full specification, then such damage or effect on the
product is not covered by warranty. To accept these risks and to restore function;
1. Turn off your product.
2. Press and hold the Cancel button and turn your product on.
3. After start up, release the Cancel button.
NOTE
This operation will be recorded for future reference.
Troubleshooting > 87
BEFORE MACHINE DISPOSAL
Before this machine is disposed of, it is recommended to erase the registered privacy data
and the stored data.
The data stored in the machine is shown below.
> Admin password
> Registered settings in various menus
> Private printing data
> Various records
> Access control, user management data (local user, external user cache LDAP, and
Kerberos)
1. Press the Menu button on the operator panel.
2. Press the scroll button to select Admin Setup, and press the Enter button.
3. Input the Admin password.
4. Select Others Setup > Erase Privacy Data.
5. Once Are You Sure? is displayed, select Yes, and press the Enter button.
6. Once Would you like really? is displayed, select Yes, and press the Enter button.
Restart the machine to erase the data.
NOTE
Once the action is executed, the erased data cannot be restored. To cancel the
erasing, select No in step 5 or step 6.
ITEM SPECIFICATION
Noise
(Sound pressure Operating: 68dB(A)
level) Standby: 37dB(A)
Specifications > 89
INDEX
B O
Belt Operator Panel ...................... 23
how to replace .................. 59
P
C Paper
Cleaning jam clearing ..................... 80
the LED head .................... 63 jam, error codes ............... 81
the paper feed rollers ....... 64 loading cassette trays ...... 18
the unit casing .................. 63 loading letterhead ............ 19
recommended types ......... 15
D supported sheet sizes ....... 16
Duplex Printer overview .................... 10
how to install .................... 65
paper size and weight S
limits .............................. 17 SD Card
how to install .................... 69
E
Envelopes T
loading .............................. 21 Toner
how to replace .................. 53
F
Fuser U
how to replace .................. 61 Upgrades
additional paper tray(s).... 78
I duplex............................... 65
Image drum memory ............................ 66
how to replace .................. 56 SD card............................. 69
storage cabinet ................. 79
M
Maintenance menu ................ 51
Major printer components
and paper path ................... 80
Menu functions ...................... 23
Menus
factory default settings ..... 24
how to use ........................ 23
Multi purpose tray
how to use ........................ 21
paper metrics ................... 16
Index > 90
OKI CONTACT DETAILS
OKI Systems (UK) Ltd. OKI Systems (Magyarország) Oki Systems (Österreich)
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Tel: +353 (0) 1 4049590 Tel: +380 44 537 5288
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Hansaallee 187 Av. Quinta Grande 53 1800 Vilvoorde
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E-mail : [email protected]
ul. Domaniewska 42, 02-672 Warsaw Website: www.oki.dk
Poland OKI Systems Rus, LLC (Russia)
OKI Europe Limited, Sucursal en
Tel: +48 (0) 22 448 65 00 Sector B, 3rd Floor, Svyatogor-4
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