Veritas NetBackup™

Release Notes

Release 8.1.1

Document Version 1
Veritas NetBackup™ Release Notes
Last updated: 2018-02-16

Document version:NetBackup 8.1.1

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 Contents

Chapter 1 About NetBackup 8.1.1 ..................................................... 8

About the NetBackup 8.1.1 release .................................................... 8

About NetBackup Late Breaking News ............................................... 9
About NetBackup third-party legal notices ........................................... 9
About NetBackup third-party components .......................................... 10

Chapter 2 New features, enhancements, and changes ............. 11

About new enhancements and changes in NetBackup ......................... 11
NetBackup 8.1.1 new features, changes, and enhancements ................ 12
New RESTful APIs included in NetBackup 8.1.1 ........................... 13
Integrated snapshot framework between NetBackup and
CloudPoint ...................................................................... 15
Bare Metal Restore with secure communications support ............... 15
NetBackup 8.1.1 support additions and changes ........................... 16
End-of-life for multiple NetBackup products, features, and platforms
..................................................................................... 18
Support has ended for vSphere 5.1 ............................................ 19
NetBackup support utility (nbsu) has been updated ....................... 19
Several shutdown commands to be deprecated in a future release
..................................................................................... 19
IPv6 support information for NetBackup 8.1.1 ............................... 20
Update cloud configuration file on the master server immediately
after install or upgrade to NetBackup 8.1.1 ............................ 20
NetBackup supports backups to Amazon Glacier storage class
..................................................................................... 21
NetBackup supports backups using cloud tiering ........................... 21
Support for bpstart_notify and bpend_notify scripts using Oracle
Intelligent Policy (OIP) ....................................................... 21
NetBackup Bare Metal Restore functionality is supported for
restoring NetBackup 8.1.1 clients ......................................... 22
MSDP updates in NetBackup 8.1.1 ............................................ 22
NetBackup install now includes Nutanix Acropolis Hypervisor and
Hadoop plug-ins ............................................................... 23
Dependency to select the Enterprise Vault version to configure
policy directives is removed ................................................ 23
 Contents 5

Chapter 3 Operational notes .............................................................. 24

About NetBackup 8.1.1 operational notes .......................................... 24

NetBackup installation and upgrade operational notes ......................... 25
Do not install from the menu that appears when the installation
DVD is inserted ................................................................ 25
About support for HP-UX Itanium vPars SRP containers ................. 25
Web service connection between NetBackup 8.1.1 IPv6-only
master server and 8.1 dual stack host is not established during
installation ...................................................................... 26
A Java error can occur on AIX 7.1 .............................................. 26
Installation fails for clients with pure IPV6 enabled on HP-UX 11.31
IA64 .............................................................................. 26
NetBackup administration and general operational notes ...................... 27
NetBackup limitations when using IPv6 address as client name
or image name ................................................................. 28
Connection time-out issue with IPv6-only NetBackup master server
and dual stack host ........................................................... 28
NetBackup host communication may fail because of SLAAC
configuration ................................................................... 29
NetBackup administration interface operational notes .......................... 29
"Operation timed out" message appears when policies are
accessed from the Remote Administration Console ................. 30
Using X forwarding to launch the NetBackup Administration
Console can fail on certain Linux platforms ............................ 31
Intermittent issues with X forwarding of NetBackup Administration
Console ......................................................................... 31
Reduced functionality during the initialization of the NetBackup
Administration Console ...................................................... 31
NetBackup Administration Console may encounter a core dump
issue when the Simplified Chinese UTF-8 locale is used on
a Solaris SPARC 64-bit system with Solaris 10 Update 2 or
later ............................................................................... 31
NetBackup Accelerator operational notes .......................................... 32
Accelerator version requirements for master, media, client, and
media servers .................................................................. 32
NetBackup Bare Metal Restore operational notes ............................... 32
SRT creation may fail using NetBackup 8.1 or 8.1.1 as the BMR
boot server on AIX and HP-UX platforms with NetBackup 8.0
and earlier clients ............................................................. 32
Allow Auto Reissue Certificate option may remain enabled for a
client after a BMR operation is cleaned up by the user ............. 33
 Contents 6

Discovery task may remain in Finalizing state after client PTD task
completes successfully ...................................................... 33
BMR restore task may remain in Finalizing state after the client
is restored successfully ...................................................... 33
NetBackup database and application agent operational notes ............... 34
NetBackup for SharePoint operational notes ................................ 34
NetBackup internationalization and localization operational notes ........... 35
Support for localized environments in database and application
agents ........................................................................... 35
NetBackup for NDMP operational notes ............................................ 36
Parent directories in the path of a file may not be present in an
NDMP incremental image .................................................. 36
NetBackup Snapshot Client operational notes .................................... 36
CloudPoint plug-in configuration fails with Status 109 ..................... 36
NetBackup virtualization operational notes ......................................... 36
NetBackup for VMware operational notes .................................... 37

Appendix A About SORT for NetBackup Users ............................... 40

About Veritas Services and Operations Readiness Tools ...................... 40
Recommended SORT procedures for new installations ........................ 41
Recommended SORT procedures for upgrades .................................. 45

Appendix B NetBackup installation requirements ........................... 47

About NetBackup installation requirements ........................................ 47
Required operating system patches and updates for NetBackup ............ 49
NetBackup 8.1.1 binary sizes .......................................................... 53

Appendix C NetBackup compatibility requirements ....................... 56

About NetBackup compatibility lists and information ............................ 56

About NetBackup end-of-life notifications .......................................... 57

Appendix D Other NetBackup documentation and related

documents ..................................................................... 59
About related NetBackup documents ................................................ 59
About NetBackup release notes documents ....................................... 60
About NetBackup administration documents ...................................... 60
About administration of NetBackup options .................................. 60
About administration of NetBackup database agents ..................... 63
About NetBackup installation documents ........................................... 64
About NetBackup configuration documents ........................................ 65
 Contents 7

About NetBackup troubleshooting documents .................................... 65

About other NetBackup documents .................................................. 65
 Chapter 1
About NetBackup 8.1.1
This chapter includes the following topics:

■ About the NetBackup 8.1.1 release

■ About NetBackup Late Breaking News

■ About NetBackup third-party legal notices

■ About NetBackup third-party components

About the NetBackup 8.1.1 release

The NetBackup Release Notes document is meant to act as a snapshot of
information about a version of NetBackup at the time of its release. Old information
and any information that no longer applies to a release is either removed from the
release notes or migrated elsewhere in the NetBackup documentation set.
See “About new enhancements and changes in NetBackup” on page 11.

About EEBs and release content

NetBackup 8.1.1 incorporates fixes to many of the known issues that affected
customers in previous versions of NetBackup. Some of these fixes are associated
with the customer-specific issues that have been documented in the form of Titan
or Salesforce.com (SFDC) cases. Several of the customer-related fixes that were
incorporated into this release were also made available as emergency engineering
binaries (EEBs).
Listings of the EEBs and Etracks that document the known issues that have been
fixed in NetBackup 8.1.1 can be found on the Veritas Operations Readiness Tools
(SORT) website and in the NetBackup Emergency Engineering Binary Guide.
See “About Veritas Services and Operations Readiness Tools” on page 40.
 About NetBackup 8.1.1 9
About NetBackup Late Breaking News

About NetBackup appliance releases

The NetBackup appliances run a software package that includes a preconfigured
version of NetBackup. When a new appliance software release is developed, the
latest version of NetBackup is used as a basis on which the appliance code is built.
For example, NetBackup Appliance 3.0 is based on NetBackup 8.0. This
development model ensures that all applicable features, enhancements, and fixes
that were released within NetBackup are included in the latest release of the
appliance.
The NetBackup appliance software is released at the same time as the NetBackup
release upon which it is based, or soon thereafter. If you are a NetBackup appliance
customer, make sure to review the NetBackup Release Notes that correspond to
the NetBackup appliance version that you plan to run.
Appliance-specific documentation is available at the following location:
http://www.veritas.com/docs/000002217

About NetBackup Late Breaking News

For the most recent NetBackup news and announcements, visit the NetBackup
Late Breaking News website at the following location:
http://www.veritas.com/docs/000040237
Other NetBackup-specific information can be found at the following location:
https://www.veritas.com/support/en_US/15143.html

About NetBackup third-party legal notices

NetBackup products may contain third-party software for which Veritas is required
to provide attribution. Some of the third-party programs are available under open
source or free software licenses. The license agreement accompanying NetBackup
does not alter any rights or obligations that you may have under those open source
or free software licenses.
The proprietary notices and the licenses for these third-party programs are
documented in the NetBackup Third-party Legal Notices document, which is
available at the following website:
https://www.veritas.com/about/legal/license-agreements
 About NetBackup 8.1.1 10
About NetBackup third-party components

About NetBackup third-party components

The following table lists some of the most well-known third-party components which
are installed by NetBackup 8.1.1:

Table 1-1 Third-party components in NetBackup 8.1.1

Third party Version

Java Runtime Environment (JRE) ■ IBM AIX (rs6000) 8.0.5.0

■ IBM zLinux 8.0.5.0
■ HP-UX (hpia64) 8.0.5.0
■ Linux (RedHat, SuSE) 8u151
■ Solaris (sparc, x86) 8u151
■ Microsoft Windows 8u151

libCURL 7.57.0

openSSL 1.0.2n

Tomcat 8.5.24
 Chapter 2
New features,
enhancements, and
changes
This chapter includes the following topics:

■ About new enhancements and changes in NetBackup

■ NetBackup 8.1.1 new features, changes, and enhancements

About new enhancements and changes in

NetBackup
In addition to new features and product fixes, NetBackup releases often contain
new customer-facing enhancements and changes. Examples of common
enhancements include new platform support, upgraded internal software
components, interface changes, and expanded feature support. Most new
enhancements and changes are documented in the NetBackup Release Notes and
the NetBackup compatibility lists.

Note: The NetBackup Release Notes only lists the new platform support that begins
at a particular NetBackup version level at the time of its release. However, Veritas
routinely backdates platform support to previous versions of NetBackup. Refer to
the NetBackup compatibility lists for the most up-to-date platform support listings.

See “About the NetBackup 8.1.1 release” on page 8.

See “About NetBackup compatibility lists and information” on page 56.
 New features, enhancements, and changes 12
NetBackup 8.1.1 new features, changes, and enhancements

NetBackup 8.1.1 new features, changes, and

enhancements
New features, changes, and enhancements in NetBackup 8.1.1 are grouped below
by category. Select a link to read more information about the topic.

New features
■ New RESTful APIs included in NetBackup 8.1.1
■ Integrated snapshot framework between NetBackup and CloudPoint

Secure communication features, changes, and

enhancements
■
Note: Before you install or upgrade to NetBackup 8.1.1 from a release earlier
than 8.1, make sure that you read and understand the NetBackup Read This
First for Secure Communications document. NetBackup 8.1 includes many
enhancements that improve the secure communications of NetBackup
components. The NetBackup Read This First for Secure Communications
document describes the features and benefits of these enhancements:
NetBackup Read This First for Secure Communications

■ Bare Metal Restore with secure communications support

Support changes and enhancements

■ NetBackup 8.1.1 support additions and changes
■ End-of-life for multiple NetBackup products, features, and platforms
■ Support has ended for vSphere 5.1
■ NetBackup support utility (nbsu) has been updated
■ Several shutdown commands to be deprecated in a future release

System requirement changes and enhancements

■ IPv6 support information for NetBackup 8.1.1

Cloud-related changes and enhancements

■ Update cloud configuration file on the master server immediately after install or
upgrade to NetBackup 8.1.1
■ NetBackup supports backups to Amazon Glacier storage class
■ NetBackup supports backups using cloud tiering
 New features, enhancements, and changes 13
NetBackup 8.1.1 new features, changes, and enhancements

Database agent changes and enhancements

■ Support for bpstart_notify and bpend_notify scripts using Oracle Intelligent Policy
(OIP)

Other announcements
■ NetBackup Bare Metal Restore functionality is supported for restoring NetBackup
8.1.1 clients
■ MSDP updates in NetBackup 8.1.1
■ NetBackup install now includes Nutanix Acropolis Hypervisor and Hadoop
plug-ins
■ Dependency to select the Enterprise Vault version to configure policy directives
is removed

New RESTful APIs included in NetBackup 8.1.1

This release of NetBackup includes a set of RESTful application programming
interfaces (APIs). These APIs provide a web-service-based interface that let you
configure and administer NetBackup in your environments.
The NetBackup APIs are built on the Representational State Transfer (REST)
architecture, which is the most widely used style for building APIs. They use the
HTTP protocol to communicate with NetBackup. The NetBackup APIs are therefore
easy to use in cloud-based applications, as well as across multiple platforms and
programming languages. The APIs use JavaScript Object Notation (JSON) as the
message format for request and response messages. They employ client-server
communication in the form of HTTP requests and responses. The API client (that
is, your program) uses the HTTP protocol to make an API request to the NetBackup
server. The NetBackup server processes the request. The server responds to the
client with an appropriate HTTP status code indicating either success or failure.
The client then extracts the required information from the server’s response.

Note: The NetBackup APIs are not supported on environments where NetBackup
Access Control (NBAC) is enabled.

NetBackup 8.1.1 includes the following APIs:

■ NetBackup Authentication API
The NetBackup Authentication API provides authentication by means of a JSON
Web Token (JWT) that is used when making the API requests. The JWT is
acquired by executing a login API request and can be invalidated by executing
a logout API request.
 New features, enhancements, and changes 14
NetBackup 8.1.1 new features, changes, and enhancements

■ NetBackup Administration API

NetBackup Administration API provides management of NetBackup jobs. The
API can get job details for a specific job or get a list of jobs based on filter criteria;
restart or resume a job; suspend, cancel; or delete a job; get a job's file list; and
get the job logs.
■ NetBackup Catalog API
The NetBackup Catalog API provides access to the NetBackup catalog to get
details about backup images. The API can list backup images based on filters
or get details for a specific backup image ID.
■ NetBackup Configuration API
The NetBackup Configuration API provides configuration and management
controls for NetBackup hosts, NetBackup policies, Web Socket servers, and
VM server credentials.
■ NetBackup Recovery API
The NetBackup Recovery API provides the capability of recovering from VMware
backup images. The API supports VMware full VM recovery to the original or
alternate location.
■ NetBackup Security API
The NetBackup Security API provides access to the security resources of
NetBackup. The API can manage authorization tokens, host ID-based certificates,
security configuration options and auditing.
See the NetBackup API Reference documentation on SORT for more information.
This HTML document is a reference tool that describes each API and its options.

Note: Make sure to read the Getting Started section of the document.

To locate the NetBackup 8.1.1 API Reference on SORT

1 From the SORT Home page, select KNOWLEDGE BASE > Documents.
2 From the categories under Show documents for, select the following values:
■ Product: NetBackup
■ Platform: Windows and UNIX
■ Document categories: All
■ Document languages: ALL

3 Find NetBackup 8.1.1 in the list of NetBackup product versions and select
Product guides.
4 Select NetBackup 8.1.1 API Reference.
 New features, enhancements, and changes 15
NetBackup 8.1.1 new features, changes, and enhancements

Integrated snapshot framework between NetBackup and CloudPoint

With this release of NetBackup, Veritas delivers an integration framework between
NetBackup and the Veritas CloudPoint product. The framework enables NetBackup
to support various methods for snapshot-based data protection for disk arrays.
Veritas will add supported hardware platforms and CloudPoint versions
asynchronously to NetBackup releases. In the near future, look for integrated
snapshot management (ISM) information, such as supported disk arrays and
CloudPoint versions, in the NetBackup Hardware Compatibility List (HCL).
More information about integrated snapshot management (ISM) with NetBackup
and CloudPoint is also available in the following guides:
■ NetBackup Snapshot Client Administrator's Guide
■ NetBackup Administrator's Guide, Volume I

Bare Metal Restore with secure communications support

Bare Metal Restore (BMR) introduces secure communications support in the
NetBackup 8.1.1 release on Linux, Windows, and Solaris platforms. NetBackup
8.1.1 does not currently support Bare Metal Restore on AIX and HP-UX platforms.
BMR requires host ID-based certificates in the recovery and discovery environment
for a secure communication between the NetBackup client and the master server.
Host ID-based certificate is required to fetch the BMR configurations during the
restore and discovery operation.

Note: Review the secure communication compatibility matrix for BMR to learn more
about the supported boot server, client, and SRT client versions. See the “Secure
communication compatibility matrices for BMR for NetBackup 8.1.1 and later
releases” section within the NetBackup Bare Metal Restore Administrator’s Guide.

For automated restore operations or Prepare to Restore (PTR) and Prepare to

Discover (PTD) enabled operations, NetBackup BMR 8.1.1 introduces new
validations and restrictions. For more information about validation checks in Prepare
to Restore (PTR) and Prepare to Discover (PTD) operations, see the following
sections within the NetBackup Bare Metal Restore Administrator’s Guide:
■ "Preparing a client for restore"
■ "Discovering a configuration"
Once these validations complete successfully, the selected NetBackup client is
marked for automatic recovery or discovery. Automatic recovery means that the
autoreissue parameter is enabled for the host. It allows you to deploy a certificate
 New features, enhancements, and changes 16
NetBackup 8.1.1 new features, changes, and enhancements

on the host without requiring a reissue token. For more information about Allow
Auto Reissue Certificate, see the “Allowing or disallowing automatic certificate
reissue” section within the NetBackup Security and Encryption Guide.
After a successful completion of restore, the host ID-based certificate is automatically
copied on the client that is restored. The autoreissue parameter which is required
for automatic recovery is reset.

Note: With NetBackup 8.1.1, for a Windows client, after a successful completion
of restore during Direct Virtual Machine (VM) conversion (physical to virtual), you
must manually deploy the Certificate Authority (CA) certificate and the host ID-based
certificate on the client that is restored. To learn more about how to deploy host
ID-based certificates manually, see "Deploying when a token is needed" section
within the NetBackup Security and Encryption Guide.

In the case of Generic Bare Metal Restore (BMR) Restore and Generic Discovery
of Hardware that is supported on Windows platform only, you are required to
manually generate a reissue token with which you can fetch host ID-based
certificates for a secure communication between the NetBackup client and the
master. You must also validate the Certificate Authority (CA) hash certificate. For
more information about how to create a reissue token and validate the Certificate
Authority (CA) hash certificate, refer to the following sections within the NetBackup
Security and Encryption Guide:
■ "Finding and communicating the fingerprint of a CA certificate section"
■ "Creating a reissue token"
For more information about Generic Bare Metal Restore (BMR) Restore and
Generic Discovery of Hardware, see the NetBackup Bare Metal Restore
Administrator’s Guide.
For restore of BMR configurations in a BMR Auto Image Replication (AIR) setup,
you are required to add a host in the host database of the Disaster Recovery (DR)
domain. To learn more about how to add a host in the host database of the DR
domain, see “Adding a host in the host database of the DR domain” section within
the NetBackup Bare Metal Restore Administrator’s Guide.

NetBackup 8.1.1 support additions and changes

The following products and services are supported starting with NetBackup 8.1.1:
■ The following databases:
MariaDB versions 5 and 10
PostgreSQL versions 9 and 10
SQLite version 3
 New features, enhancements, and changes 17
NetBackup 8.1.1 new features, changes, and enhancements

■ IBM AIX 7.2 TL1 for NetBackup master servers and BMR servers
■ Microsoft SQL Server 2017
■ Microsoft SQL 2012 SP4
■ Microsoft Exchange 2016 CU7 and CU8
■ Microsoft SharePoint 2010/2013/2016 October 17 to January 18 CU
■ Nutranix 5.1 Virtual Infrastructure
Backup and restore of Nutranix 5.1 Virtual Infrastructure
■ Oracle Linux 7.4
Media server and client support on Oracle Linux 7.4
■ Red Hat Enterprise Linux (RHEL) 6.9 and 7.4 (x86-64 and z/Arch for master
servers and media servers)
■ Media server and BMR client support on RHEL 6.9 and Oracle Enterprise (OEL)
6.9
■ SAP ASE 16 SP3 for Solaris
■ SAP HANA 2.0 SP2 for RHEL and SUSE
■ SAP Oracle BR Tools 7.4
■ Semi-Annual Channel
Client and Hyper-V on Semi-Annual Channel
■ VMware VDDK 6.5.2
■ VMware vCloud Director 9.0
■ Windows Server 2016 for BMR client and BMR boot server
Only self-restore of Windows 2016 is supported. More information about this
support addition is available in the following article:
During NetBackup BMR restore of Windows 2016, ReFS volumes (if any) are
downgraded to ReFS version 1.2
With this release of NetBackup, support is added for the following cloud vendors:
■ ACP Cloud Storage CS3
■ Alibaba Cloud Object Storage Service (OSS)
■ China Telecom Cloud OOS S3
■ EMC Elastic Cloud Storage (S3)
■ FUJITSU Storage ETERNUS - CD10000 Hyperscale Storage Systems
■ Huawei OBS - Huawei OBS Object Storage Service
 New features, enhancements, and changes 18
NetBackup 8.1.1 new features, changes, and enhancements

■ IBM Cloud Object Storage S3 for Local Network

■ IBM Cloud Object Storage for Wide Area Network (WAN)
■ NetApp StorageGRID Webscale - WAN
Enterprise grade object storage for the hybrid cloud. Settings optimized for WAN
■ Open Telekom Cloud OBS
Cloud object storage service
■ Oracle S3 Storage Cloud Service
■ Quantum Lattus - Object Storage
■ Red Hat Ceph Storage - Software-defined storage, On-premises and in the
Cloud
■ Scality RING - LAN
Scality S3 On-premises object and Cloud storage, optimized for LAN
■ Scality RING - WAN
Scality S3 Multi-cloud storage, optimized for multi-site
■ SUSE Enterprise Storage
Software-defined storage solution
■ Veritas Access
Scale-out software-defined storage
The following products and services are no longer supported starting with NetBackup
8.1.1:
■ Windows Server Failover Cluster (WSFC) on Windows Server 2008
These lists are subject to change. See the NetBackup Master Compatibility Lists
for the most recent product and services support additions and changes.
More information about supported products and services is available:
See “About NetBackup compatibility lists and information” on page 56.

End-of-life for multiple NetBackup products, features, and platforms

Starting with the next release of NetBackup, support is discontinued for the following
features, functionality, and OS and database platforms:
■ Hewlett Packard Enterprise HP-UX (all versions) as a NetBackup master or
media server platform
■ IBM AIX (all versions) as a NetBackup master or media server platform
■ Red Hat Enterprise Linux (RHEL) 6.7 or older
 New features, enhancements, and changes 19
NetBackup 8.1.1 new features, changes, and enhancements

■ CentOS 6.7 or older

■ Oracle Linux 6.7 or older
■ The following cloud connectors:
■ AT&T (Atmos API-based connector)
■ Rackspace (Swift API-based connector)

This list is subject to change. Complete and up-to-date NetBackup end-of-life (EOL)
information is available on SORT. Also check the NetBackup Master Compatibility
list for currently supported features, functionality and platforms.
General information about end-of-life notifications is also available:
See “About NetBackup end-of-life notifications” on page 57.

Support has ended for vSphere 5.1

Starting with the NetBackup 8.1 release, NetBackup no longer supports VMware
vSphere 5.1, 5.1 U1, 5.1 U2, and 5.1 U3. See the NetBackup Master Compatibility
List for the most recent support additions and changes.

NetBackup support utility (nbsu) has been updated

The NetBackup support utility (nbsu) has been updated in NetBackup 8.1.1. The
previous version of nbsu (renamed old_nbsu) is deprecated and is to be removed
in a future NetBackup release. Veritas recommends use of the newer version (nbsu).
More information about the new version of nbsu is available in the following guides:
NetBackup Commands Guide
NetBackup Troubleshooting Guide

Several shutdown commands to be deprecated in a future release

A new, fully documented command for shutting down NetBackup processes and
daemons will be provided in an upcoming release. At that point, the following
commands will no longer be available:
■ bp.kill_all

■ bpdown

■ bpclusterkill

Please plan accordingly. The new command will be announced in future release
notes and in the NetBackup Commands Reference Guide.
 New features, enhancements, and changes 20
NetBackup 8.1.1 new features, changes, and enhancements

IPv6 support information for NetBackup 8.1.1

NetBackup does not support the use of IPv6 addresses (for example:
2001:db8:85a3:8d3:1319:8a2e:370:7348) where you are able to specify a host
name. If a host name is required, NetBackup does not support the use of an IPv6
address, even though host names can resolve to IPv6 addresses through DNS,
local hosts files, or other means. This rule remains true even though host names
can resolve to IPv6 addresses through DNS, local hosts files, or other means. Not
all NetBackup commands and options accept IPv6 addresses. See the NetBackup
Commands Reference Guide for release 8.1.1 for details about IPv6 support for
specific commands.

Note: More information about IPv6 support limitations is available in the following
article. It contains important notes and recommendations that you need to know
before you configure IPv6 in your NetBackup environment:
https://www.veritas.com/support/en_US/article.100041420

Update cloud configuration file on the master server immediately

after install or upgrade to NetBackup 8.1.1
If you use cloud storage in your NetBackup environment, you may need to update
your cloud configuration file on the NetBackup master server immediately after you
install or upgrade to NetBackup 8.1.1. If a cloud provider or related enhancement
is not available in the cloud configuration file after upgrading to NetBackup 8.1.1,
related operations will fail.
Veritas continuously adds new cloud support to the cloud configuration files between
releases. The cloud storage support included in the NetBackup 8.1.1 final build
matches that which is contained in the cloud configuration package version 2.3.2.
Updating your cloud configuration files is necessary only if your cloud storage
provider was added to the cloud configuration package version 2.3.3 or newer. The
following cloud support has been added to version 2.3.3 but were not included in
the NetBackup 8.1.1 final build:
■ Deutsche Telekom Open Telekom Cloud (S3) - Changed default URL style
■ IBM Cloud Object Storage (S3) - Cold storage class
■ IBM Cloud Object Storage (S3) - Flex storage class
■ IBM Cloud Object Storage (S3) - EU Cross Region
■ IBM Cloud Object Storage (S3) - EU South Region
■ IBM Cloud Object Storage (S3) - Standard storage class
 New features, enhancements, and changes 21
NetBackup 8.1.1 new features, changes, and enhancements

■ IBM Cloud Object Storage (S3) - US Cross Region

■ IBM Cloud Object Storage (S3) - US East Region
■ IBM Cloud Object Storage (S3) - Vault storage class
■ Iron Mountain Iron Cloud (S3)
■ NetApp StorageGRID (S3) - LAN
■ NetApp StorageGRID (S3) - Changed default URL style for WAN
■ NooBaa (S3)
■ Oracle Cloud Infrastructure (S3)
For the latest cloud configuration package, see the following tech note:
http://www.veritas.com/docs/100033434
For additional information on adding cloud storage configuration files, refer to the
following tech note:
http://www.veritas.com/docs/100039095

NetBackup supports backups to Amazon Glacier storage class

Starting with version 8.1.1, NetBackup supports backup to Amazon Glacier storage
class wherein you can protect your data for long-term retention by backing up data
to Amazon (AWS) Glacier using NetBackup. See the NetBackup Cloud
Administrator's Guide for details.

NetBackup supports backups using cloud tiering

You can configure cloud tiering to back up your data to STANDARD, STANDARD_IA,
or GLACIER storage class by setting the number of days the data resides in each
storage class. See the NetBackup Cloud Administrator's Guide for details.

Support for bpstart_notify and bpend_notify scripts using Oracle

Intelligent Policy (OIP)
Support is added for the bpstart_notify and bpend_notify scripts using an
Oracle Intelligent Policy (OIP). The support of these scripts does not extend to
non-OIP policies. See the NetBackup for Oracle Administrator's Guide for more
information.
 New features, enhancements, and changes 22
NetBackup 8.1.1 new features, changes, and enhancements

NetBackup Bare Metal Restore functionality is supported for restoring

NetBackup 8.1.1 clients
In the NetBackup 8.1.1 release, NetBackup Bare Metal Restore functionality is
supported on Windows, Linux, and Solaris platforms for restoring the clients that
have NetBackup 8.1.1 installed.

Note: For clients with NetBackup version 8.1.1 installed, NetBackup does not
currently support BMR restore operations in AIX and HP-UX environments.

Note that NetBackup Bare Metal Restore functionality is not supported for restoring
the clients which have NetBackup version 8.1 installed. You can, however, still use
Bare Metal Restore for restoring the clients which have NetBackup version 8.0 and
earlier installed. While restoring 8.0 and earlier clients, Veritas recommends that
you use Shared Resource Tree (SRT) having 8.0 and earlier client version.

MSDP updates in NetBackup 8.1.1

NetBackup 8.1.1 introduces the following MSDP enhancements:
■ MSDP is FIPS validated
MSDP is now Federal Information Processing Standard (FIPS) validated and
can be operated in FIPS mode.
■ MSDP Encryption using KMS service
NetBackup incorporates Key Management Server (KMS) with MSDP. KMS is
a master server-based symmetric Key Management Service that ensures a
secure data path for MSDP. A customer key is retrieved from NetBackup KMS
to encrypt the data in MSDP.
■ Fixed-length deduplication and variable-length deduplication
You can now choose between fixed-length deduplication and variable-length
deduplication. In variable-length deduplication, NetBackup processes the data,
calculates the size boundaries, and segments the data in variable sizes. Each
data segment is assigned a unique ID and NetBackup intelligently evaluates
whether any data segment with the same ID exists so that it is not backed up
again. Variable-length deduplication improves deduplication rates, reduces
backup storage, improves backup performance, and lowers the overall cost that
is spent on data protection.
For more information about these updates, see the NetBackup Deduplication Guide.
 New features, enhancements, and changes 23
NetBackup 8.1.1 new features, changes, and enhancements

NetBackup install now includes Nutanix Acropolis Hypervisor and

Hadoop plug-ins
With NetBackup version 8.1.1, the Nutanix Acropolis Hypervisor (AHV) plug-in
andthe Hadoop plug-in are installed as part of the NetBackup installation. Depending
on your environment, you can configure only the required plug-in.
More information is available in the following guides:
NetBackup for Nutanix Acropolis Hypervisor Administrator's Guide
NetBackup for Hadoop Administrator's Guide

Dependency to select the Enterprise Vault version to configure policy

directives is removed
Starting with NetBackup 8.1.1, the dependency to select the Enterprise Vault version
to configure policy directives is removed. See the NetBackup for Enterprise Vault
Agent Administrator's Guide for more details.
 Chapter 3
Operational notes
This chapter includes the following topics:

■ About NetBackup 8.1.1 operational notes

■ NetBackup installation and upgrade operational notes

■ NetBackup administration and general operational notes

■ NetBackup administration interface operational notes

■ NetBackup Accelerator operational notes

■ NetBackup Bare Metal Restore operational notes

■ NetBackup database and application agent operational notes

■ NetBackup internationalization and localization operational notes

■ NetBackup for NDMP operational notes

■ NetBackup Snapshot Client operational notes

■ NetBackup virtualization operational notes

About NetBackup 8.1.1 operational notes

NetBackup operational notes describe and explain important aspects of various
NetBackup operations that may not be documented elsewhere in the NetBackup
documentation set or on the Veritas Support website. The operational notes can
be found in the NetBackup Release Notes for each version of NetBackup. Typical
operational notes include known issues, compatibility notes, and additional
information about installation and upgrade.
Operational notes are often added or updated after a version of NetBackup has
been released. As a result, the online versions of the NetBackup Release Notes or
 Operational notes 25
NetBackup installation and upgrade operational notes

other NetBackup documents may have been updated post-release. You can access
the most up-to-date version of the documentation set for a given release of
NetBackup at the following location on the Veritas Support website:
NetBackup Release Notes, Administration, Installation, Troubleshooting, Getting
Started, and Solutions Guides
See “About related NetBackup documents” on page 59.

NetBackup installation and upgrade operational

notes
NetBackup can be installed and upgraded in heterogeneous environments using
a variety of methods. NetBackup is also compatible with a mixture of servers and
clients that are at various release levels in the same environment. This topic contains
some of the operational notes and known issues that are associated with the
installation, upgrade, and software packaging of NetBackup 8.1.1.

Do not install from the menu that appears when the installation DVD
is inserted
The operating system may open a user interface window (such as File Manager
on Solaris) when the installation DVD is inserted into the disc drive. Veritas
recommends that you do not use this window to install NetBackup products because
unpredictable results may occur. Make sure to follow the installation instructions
that are found in the NetBackup Installation Guide.

About support for HP-UX Itanium vPars SRP containers

Hewlett Packard Enterprise (HPE) introduced a new type of container for HP-UX
Virtual Partitions (vPars)-enabled servers called Secure Resource Partitions (SRPs).
As part of the security changes introduced by SRPs, native HP-UX install tools such
as swinstall and swremove are disabled from being executed within the SRP
environment. The swinstall and swremove tools can only be called from the global
host running vPars, which then pushes the native packages to the SRP containers.
NetBackup installation aborts if you try to install into an HPE Itanium SRP container
(private file system, shared file system, or workload). If you install into the global
container, a parameter is added to all swremove and swinstall commands to install
only to the global view.
 Operational notes 26
NetBackup installation and upgrade operational notes

Web service connection between NetBackup 8.1.1 IPv6-only master

server and 8.1 dual stack host is not established during installation
If the NetBackup master server is 8.1.1 (or 8.1) with IPv6-only configuration and
you want to install NetBackup 8.1 software on a host with dual stack configuration,
the web service connection between the hosts is not established. Because of this
issue, a host ID-based certificate is not deployed on the 8.1 host during NetBackup
installation.
Workaround: Manually deploy the host ID-based certificate on the 8.1 host after
the installation. Refer to the following article:
https://www.veritas.com/support/en_US/article.000127129

A Java error can occur on AIX 7.1

On AIX 7.1, the following message may appear in the installer:

WARNING: Installation of Java LiveUpdate agent failed.

Refer to file /tmp/JLU-Log/JavaLiveUpdate-Install.log on bmraix57 for more information.

If you encounter the message, run the following Java command and verify the error
output:

# /usr/openv/java/jre/bin/java
Error: Port Library failed to initialize: -125
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

If this error output is generated, refer to the following IBM support article to resolve
the issue:
http://www-01.ibm.com/support/docview.wss?uid=swg1IV12285

Note: Other errors can cause the warning message to appear. The output from the
Java command can determine if the fix from IBM can resolve the issue.

Installation fails for clients with pure IPV6 enabled on HP-UX 11.31
IA64
NetBackup 8.1.1 installation fails for a client with pure IPv6 enabled on an HP-UX
11.31 IA64 platform. The installation fails because HP-UX commands such as
swlist and swinstall are not supported in pure IPv6 mode.

Workaround:
 Operational notes 27
NetBackup administration and general operational notes

Enable or configure IPv4 along with IPv6 when you install NetBackup 8.1.1 on a
client on an HP-UX platform.
Or
Before you install NetBackup 8.1.1, perform the following procedure to edit default
values:
1 Open the following file:
/var/adm/sw/defaults

2 Add the following entry to the file:

rpc_binding_info=ncacn_ipv6_tcp:[2121] ncadg_ipv6_udp:[2121]

3 Save and close the file.

4 Stop and then start swagentd with the following commands:

swagentd -k
swagentd

5 Open the following file:

/${HOME}/.swdefaults

6 Add the following entry to the file:

rpc_binding_info=ncacn_ipv6_tcp:[2121] ncadg_ipv6_udp:[2121]

7 Save and close the file.

NetBackup administration and general operational

notes
NetBackup provides a complete, flexible data protection solution for a variety of
platforms. The platforms include Windows, UNIX, and Linux systems. In addition
to a standard set of data protection features, NetBackup can also utilize several
other licensed and non-licensed components to better protect a variety of different
systems and environments. This topic contains some of the general operational
notes and known issues that are associated with the administration of NetBackup
8.1.1.
 Operational notes 28
NetBackup administration and general operational notes

NetBackup limitations when using IPv6 address as client name or

image name
The following NetBackup limitations can occur if an IPv6 address is used as a client
name or an image name:
■ Using IPv6 addresses as client names in a policy do not work with Instant
recovery (IR) snapshots on Windows systems. That can cause a backup to fail.
Specify a host name instead of an IPv6 address.
Image names are created automatically in NetBackup, and consist of a
combination of the client name and a timestamp. If the client name is configured
in the policy as the IPv6 address, the result is an image name (in the image
catalog) that includes the IPv6 address. That causes the backup to fail.
■ Using IPv6 addresses as image names under the catalog do not work with
Instant Recovery (IR) snapshots on Windows systems.

Connection time-out issue with IPv6-only NetBackup master server

and dual stack host
In a mixed environment of IP addresses where the NetBackup master server is
IPv6-only and media server (or client host) is dual stack, then the connection
between the master server and media server (client host) is timed out. This can
lead to a peer host validation time-out issue with respect to secure communication.
The bptestnetconn -w -H <IPV6-only master server name> command takes
much longer time to connect; sometimes more than 120 seconds to execute.
The following error message is displayed:
When bptestnetconn -w -H <IPV6-only master server name> is run from a
media host or client host, it takes much longer to connect to master server.
The nbutils vxul debug log entries show the following output:

Connecting to [10.210.71.166]:[1556].,35:nbclnt_curl_prefnet::helper_connect,5
NON-Blocking connect in progress. Watch WRITE.,35:nbclnt_curl_prefnet::helper_connect,5
New sockfd is [5].,35:nbclnt_curl_prefnet::helper_connect,5
Returning VN_STATUS_SUCCESS,35:nbclnt_curl_prefnet::helper_connect,5
Returning VN_STATUS_SUCCESS,42:nbclnt_curl_prefnet::tryeach_iface_connect,5
Returning rc,49:nbclnt_curl_prefnet::establish_initial_connection,5
Returning VN_STATUS_SUCCESS,33:nbclnt_curl_prefnet::nbio_connect,5
RC [0] STAT [-1] MAXFD [5] TIMEOUT [150].,32:nbclnt_curl_prefnet::bio_connect,5
Non-blocking connect attempt failed. errno=[110]=[Connection timed out],48:
nbclnt_curl_prefnet::helper_check_connect_status,1
:For host [pdqebl26vm12.pne.ven.veritas.com] already tried connecting to [10.210.71.166],
now trying[2620:128:f0a1:9006::167].,39:nbclnt_curl_prefnet::iterate_next_iface,5
 Operational notes 29
NetBackup administration interface operational notes

[vnet_addrinfo.c:9125] vnet_configured_stacks(), remote_ipv4_supported flag:

1 0x1,20:vnet_adjusted_family,1
[vnet_addrinfo.c:9126] vnet_configured_stacks(), remote_ipv6_supported flag:
1 0x1,20:vnet_adjusted_family,1
[vnet_addrinfo.c:5173] using interface ANY,27:vnet_get_pref_netconnection,4
Returning VN_STATUS_SUCCESS,44:nbclnt_curl_prefnet::usable_prefnet_settings,5
Returning VN_STATUS_SUCCESS,39:nbclnt_curl_prefnet::iterate_next_iface,5
Connecting to [2620:128:f0a1:9006::167]:[1556].,35:nbclnt_curl_prefnet::helper_connect,5

The DNS lookup of the IPv6-only master server gives two IP addresses – IPv4 and
IPv6 – instead of only IPv6 address. This may be possible as the master server
was once configured in dual stack mode. While connection is established between
the media server (or client host) and the master server daemon, VNET APIs sort
IP addresses. First, all IPv4 addresses are sorted and then IPv6 addresses are
sorted irrespective of the IP address family set in the bp.conf file. Because of this,
the media server (or client host) first tries with the IPv4 address, but times out as
the master server is IPv6-only and then tries out the IPv6 address. But finally, the
peer host validation operation is timed out before the successful IPv6 connection.
Workaround: Avoid IPv4 (unusable IP address for the IPV6-only master server)
connection attempt by setting PREFERRED_NETWORK in media server’s (or client
host's) bp.conf file from where the connection is initiated. Set the
PREFERRED_NETWORK parameter as follows:

PREFERRED_NETWORK = <master server ipv4-only address> PROHIBITED

NetBackup host communication may fail because of SLAAC

configuration
In the case of Stateless Autoconfiguration (SLAAC), auto-configured IPv6 addresses
are assigned to NetBackup hosts in addition to the static IP address. If the
auto-configured IP address is not added to DNS and a NetBackup host uses that
IP address to communicate with another NetBackup host, the receiving host may
reject the connection. Certificate deployment may fail because of this issue.
Workaround: Disable SLAAC on the NetBackup host.

NetBackup administration interface operational

notes
The NetBackup administrator has a choice of several interfaces to use to administer
NetBackup. All of the interfaces have similar capabilities. This topic contains some
 Operational notes 30
NetBackup administration interface operational notes

of the operational notes and known issues that are associated with these interfaces
in NetBackup 8.1.1.
For more information about the specific NetBackup administration interfaces, refer
to the NetBackup Administrator's Guide, Volume I. For information about how to
install the interfaces, refer to the NetBackup Installation Guide. For information
about platform compatibility with the administration consoles, refer to the various
NetBackup compatibility lists available on the Veritas Support website.
See “About NetBackup compatibility lists and information” on page 56.
■ NetBackup Administration Console
■ Remote Administration Console
■ Character-based, menu interfaces for device management
■ Command line

"Operation timed out" message appears when policies are accessed

from the Remote Administration Console
When you access policies from the NetBackup Remote Administration Console, a
warning message is displayed:
The operation timed out. The operation has exceeded the time out
limit, though service or daemon may still be processing the request.

The warning appears because the NBJAVA_CORBA_DEFAULT_TIMEOUT default value

is less than required. However, the policies still can be accessed after you click
OK.
Workaround: Modify the NBJAVA_CORBA_DEFAULT_TIMEOUT value:
■ From:
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=60

■ To:
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=300

After completing the changes, restart the NetBackup Remote Administration Console.
The policies are loaded within maximum 5 minutes (300 seconds).
For more information about setting configuration options for the NetBackup Remote
Administration Console, see the NetBackup Administrator's Guide, Volume I for
NetBackup 8.1.1.
 Operational notes 31
NetBackup administration interface operational notes

Using X forwarding to launch the NetBackup Administration Console

can fail on certain Linux platforms
Using X forwarding to launch the NetBackup Administration Console can fail on
certain Linux platforms, particularly Red Hat Enterprise Linux 6.0 (RHEL 6.0) on
VMware. The issue is a result of incompatibilities between the default GNU C Library
(glibc) and Advanced Vector Extensions (AVX) on newer hardware. The issue
should be fixed in a future release of glibc.
Workaround: Run the export LD_BIND_NOW=1 command before you execute
runInstaller.

Intermittent issues with X forwarding of NetBackup Administration

Console
Intermittent issues may occur with X forwarding of the NetBackup Administration
Console. This behavior only occurs when you use X forwarding. This issue does
not occur at the local console. The issue is most commonly seen on Linux servers,
but not exclusively. The issue generally occurs when older versions of X viewers
are used, such as Xming and XBrowser.
The use of MobaXterm seems to minimize or eliminate the issue. If you experience
issues with X forwarding, consider upgrading your X viewer and retrying the
operation or access the server from the local console.

Reduced functionality during the initialization of the NetBackup

Administration Console
The following issues occur if one or more of the NetBackup services or daemons
on the host that is specified in the logon dialog is not running:
■ Reduced functionality (for example, only the Backup, Archive, and Restore
component is available).
■ Cannot Connect errors occur during initialization of the NetBackup
Administration Console

NetBackup Administration Console may encounter a core dump

issue when the Simplified Chinese UTF-8 locale is used on a Solaris
SPARC 64-bit system with Solaris 10 Update 2 or later
The NetBackup Administration Console may encounter a core dump issue when
the Simplified Chinese UTF-8 locale is used on a Solaris SPARC 64-bit system
 Operational notes 32
NetBackup Accelerator operational notes

with Solaris 10 Update 2 and later installed. For more information, refer to Bug ID
6901233 at the following URL on the Oracle Technology Network website:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6901233
If you encounter this issue, apply the appropriate Solaris patches or upgrades that
Oracle provides for this issue.

NetBackup Accelerator operational notes

NetBackup Accelerator increases the speed of full backups. The increase in speed
is made possible by change detection techniques on the client. The client uses the
change detection techniques and the client's current file system to identify the
changes that occurred since the last backup. This topic contains some of the
operational notes and known issues that are associated with NetBackup Accelerator
in version 8.1.1.

Accelerator version requirements for master, media, client, and media

servers
NetBackup Accelerator requires master servers, media servers, and client servers
to be at NetBackup 7.5 or higher. NetBackup appliance media servers require
NetBackup Appliance 2.5 or higher for Accelerator support.

NetBackup Bare Metal Restore operational notes

NetBackup Bare Metal Restore (BMR) automates and streamlines the server
recovery process, making it unnecessary to reinstall operating systems or configure
hardware manually. This topic contains some of the operational notes and known
issues that are associated with BMR in NetBackup 8.1.1.

SRT creation may fail using NetBackup 8.1 or 8.1.1 as the BMR boot
server on AIX and HP-UX platforms with NetBackup 8.0 and earlier
clients
If you attempt to create a Shared Resource Tree (SRT) using NetBackup 8.1 or
NetBackup 8.1.1 as the BMR boot server on AIX and HP-UX platforms with
NetBackup 8.0 and earlier clients, the SRT creation operation fails with an error
message.
Workaround: Veritas recommends that you not upgrade your BMR boot server on
AIX and HP-UX platforms to NetBackup 8.1 or NetBackup 8.1.1.
 Operational notes 33
NetBackup Bare Metal Restore operational notes

Allow Auto Reissue Certificate option may remain enabled for a client
after a BMR operation is cleaned up by the user
When you perform a BMR Prepare To Restore (PTR) or Prepare To Discover (PTD)
operation, the Allow Auto Reissue Certificate option is enabled if the selected
client is secure. This option remains in the enabled state even after you clean up
the BMR restore or discovery task.
Workaround: Verify that the Allow Auto Reissue Certificate option for the selected
client is enabled after you clean up or abort the BMR task. If you intend to disable
this option for the selected client, you may do it using the NetBackup Administration
Console or the command-line interface.
For more information, see the "Allowing or disallowing automatic reissue of a
certificate" section within the NetBackup Security and Encryption Guide.

Discovery task may remain in Finalizing state after client PTD task
completes successfully
For a Solaris client, the discovery task may display the state of the task as 'Finalizing'
under the Bare Metal Restore Management > BMR Tasks tab even after the
Prepare to Discover (PTD) task for the client completes successfully.
Workaround: Either update the state of the task or delete the task manually. To
update the state of the task manually, run the following command on the master
server for the target client:
bmrc -op complete -resource discovertask -client <clientName> -status
0

BMR restore task may remain in Finalizing state after the client is
restored successfully
The Bare Metal Restore (BMR) restore task may display the state of the task as
"Finalizing" under the Bare Metal Restore Management > BMR Tasks tab even
after the restore task for the client completes successfully. An external procedure
that you have configured for execution during the first boot or clean up may not
have been executed.
Workaround: If the client is restored successfully, perform the following steps:
1 Open a command prompt or shell on the restored client.
2 Navigate to the appropriate directory in command prompt or shell based on
the operating system of the restored client.
■ If the restored client runs Linux, then navigate to the following path:
 Operational notes 34
NetBackup database and application agent operational notes

<Installation Directory>/netbackup/bin

■ If restored client runs Windows, then navigate to the following path:

<Installation Directory>\netbackup\bin

3 Run the following command by providing the correct client host name for
<clientName>:

bmrc -op complete -resource restoretask -client <clientName>

-status 0

4 If an external procedure is configured to be executed during the first boot or

cleanup, then, execute the external procedure on the restored client manually.

NetBackup database and application agent

operational notes
NetBackup offers several methods of protecting various database and application
technologies, such as Oracle, Microsoft SQL Server, and Microsoft Exchange
Server. This topic contains some of the operational notes and known issues that
are associated with the protection of database technologies in NetBackup 8.1.1.

NetBackup for SharePoint operational notes

NetBackup for SharePoint Server extend the capabilities of NetBackup to include
online backups and restores of SharePoint databases. This topic contains some of
the operational notes and known issues that are associated with NetBackup for
SharePoint in NetBackup 8.1.1.

GRT backup fails for SharePoint if the SharePoint database

object path exceeds the Windows maximum path limit
A Granular Recovery Technology (GRT) backup fails for SharePoint if the SharePoint
database object path exceeds the Windows maximum path limit.
During GRT backup, SharePoint database objects are temporarily stored as files
within a folder hierarchy. This folder name consists of the SQL Server host name,
Backup image ID, and Content Database name within the NetBackup temporary
directory path. Together this combination should not exceed the Windows path
length limitation. For more details, refer to the following Microsoft article:
https://msdn.microsoft.com/en-us/library/windows/desktop/aa365247(v=vs.85).aspx
If the Windows path length limitation is exceeded, then the result can be a failure
to capture the backup artifacts for GRT for SharePoint.
 Operational notes 35
NetBackup internationalization and localization operational notes

Workaround: Ensure that the content database name along with the other
parameters mentioned above does not exceed the Windows maximum path limit.

NetBackup internationalization and localization

operational notes
This topic contains some of the operational notes and known issues that are
associated with internationalization, localization, and non-English locales in
NetBackup 8.1.1.

Support for localized environments in database and application

agents
Non-ASCII characters are supported in the following fields for NetBackup database
and application agents.
■ Oracle:
Datafile path, Tablespace name, TNS path
■ DB2:
Datafile path, Tablespace name
■ SAP:
English SAP runs on localized OS. ( No specific SAP fields are localized.)
■ Exchange:
Mailboxes, Mails, Attachment names and contents, Public folders, Contacts,
Calendar, Folders and Database paths
■ SharePoint:
Site Collection Names, Libraries and lists within the site collection
■ Lotus Notes:
Emails data /.nsf files
■ Enterprise Vault (EV) agent:
Vault store, Partitions, Data
■ VMWare:
Username, Password, VM display name, DataCenter, Folder, Datastore,
Resource pool, VApp, Network name, VM disk path
 Operational notes 36
NetBackup for NDMP operational notes

NetBackup for NDMP operational notes

NetBackup for NDMP is an optional NetBackup application. It enables NetBackup
to use the Network Data Management Protocol (NDMP) to initiate and control
backups and restores of Network Attached Storage (NAS) systems. This topic
contains some of the operational notes and known issues that are associated with
NetBackup for NDMP in NetBackup 8.1.1.

Parent directories in the path of a file may not be present in an NDMP

incremental image
An issue can occur if a NetBackup Network Data Management Protocol (NDMP)
backup policy is configured with the directive set type=tar in the backup selection.
Parent directories in the path of a file that an incremental NDMP backup saves may
not be present in the backup image. For more information on this issue, refer to the
following tech note on the Veritas Support website:
http://www.veritas.com/docs/000095049

NetBackup Snapshot Client operational notes

NetBackup Snapshot Client provides a variety of snapshot-based features for
NetBackup. It supports clients on UNIX, Linux, and Windows platforms, on Fibre
Channel networks (SANs) or traditional LANs. Each snapshot method relies on the
snapshot technology that is built into the storage subsystem where the data is
stored. This topic contains some of the operational notes and known issues that
are associated with Snapshot Client in NetBackup 8.1.1.

CloudPoint plug-in configuration fails with Status 109

CloudPoint plug-in configuration fails with Status 109. You can safely ignore this
error. The CloudPoint plug-in that you are trying to configure is already configured
from NetBackup or CloudPoint.

NetBackup virtualization operational notes

NetBackup offers several methods of protecting virtual environments. The two
primary virtualization technologies that NetBackup can protect are VMware and
Hyper-V, although NetBackup can protect other virtualization technologies as well.
This topic contains some of the operational notes and known issues that are
associated with the protection of virtualization technologies in NetBackup 8.1.1.
 Operational notes 37
NetBackup virtualization operational notes

NetBackup for VMware operational notes

NetBackup for VMware provides backup and restore of the VMware virtual machines
that run on VMware ESX servers. Additionally, the NetBackup plug-in for VMware
vCenter (vCenter plug-in) allows the vSphere Client to monitor virtual machine
backups and recover a virtual machine from a backup. This topic contains some of
the operational notes and known issues that are associated with NetBackup for
VMware and the vCenter plug-in in NetBackup 8.1.1.

NetBackup cannot use the nbd or nbdssl transport mode

to connect directly to VMware IPv6 ESXi servers
NetBackup cannot establish nbd or nbdssl connections directly to pure IPv6 ESXi
servers. This limitation occurs only for ESXi credentials that have been configured
in NetBackup.
This problem is a known VMware issue. For more details, refer to the Known Issues
and Workarounds section of the Virtual Disk Development Kit 6.5 Release Notes,
which are available on the following site:
VDDK for vSphere 6.5.

Note: This issue does not affect the hotadd and SAN transport modes. Also, this
issue does not affect NetBackup connections that are established through IPv6
vCenters (with vCenter credentials).

The NetBackup plug-in for vSphere Web Client cannot

start a VM recovery by right-clicking on a successful
backup event
The NetBackup plug-in for vSphere Web Client provides several methods of starting
a VM recovery. In the following method, a GUI issue prevents starting the recovery:
1 In vSphere Web Client, in Hosts and Clusters, under Monitor > Veritas
NetBackup tab > Events > Backup Successful, you right-click on a successful
backup and select Recover.
2 On the “Virtual Machine Options” screen of the Recovery Wizard, two of the
restore options are disabled. You cannot complete the wizard to start the
recovery.
As an alternative, you can use either of the following methods to complete the
wizard and start the recovery:
■ Under Home, click Veritas NetBackup and then click Recovery Wizard.
 Operational notes 38
NetBackup virtualization operational notes

■ Or, in the Virtual Machines pane, right-click on the VM and click Veritas
NetBackup > Recovery Wizard.

Note: This issue does not affect the plug-in’s Instant Recovery Wizard.

Using the NetBackup appliance to install the NetBackup

plug-in for VMware vSphere Web Client
The following information on installing the NetBackup vSphere Web Client plug-in
was omitted from the NetBackup Plug-in for VMware vSphere Web Client Guide.
To install the NetBackup plug-in from the NetBackup appliance as master
server
◆ Log on to the appliance as a NetBackupCLI user and run the vwcp_manage
command to install the plug-in.
For example, to install the plug-in on vcenter_server.example.com:
vwcp_manage --register –v vcenter_server.example.com –u
vcenter_username –p password

To uninstall the plug-in:

vwcp_manage --unregister –v vcenter_server.example.com –u
vcenter_username –p password

VMware block-level incremental backups expire when the

previous full backup expires
NetBackup VMware block-level incremental backups of a virtual machine are
dependent on the previous full backup of the same VM made by the same policy.
When a full VMware backup expires, any later block-level incremental backups for
the VM that are based on the full backup also expire and are deleted. The expiration
occurs without regard to the retention period in the incremental schedule. This issue
applies to all versions of NetBackup for VMware.

Note: This issue does not apply to NetBackup Accelerator backups.

A VM restore to a vCenter fails when NetBackup has

credentials for a restore ESX server
NetBackup's VMware Restore ESX Server option (under Media and Device
Management > Credentials > Virtual Machine Servers) allows a particular ESXi
server to perform the data movement for a VM restore. If the destination for the
 Operational notes 39
NetBackup virtualization operational notes

restore is a vCenter (not the ESXi server), the restore fails with status 2820,
"NetBackup VMware policy restore error." The VM is restored but NetBackup cannot
revert to the VM snapshot and delete the snapshot.
A NetBackup 8.1 emergency engineering binary (EEB) is available that fixes this
issue.
As a workaround, you can use the vSphere interface to revert to the restored VM’s
snapshot and then remove the snapshot.
To revert to and remove the VM snapshot
1 In vSphere Web Client 6.0, right-click on the restored VM and select Snapshots
> Revert to Latest Snapshot.
2 Right-click on the VM again and select Snapshots > Manage Snapshots.
Use the Manage VM Snapshots dialog to remove the snapshot.
For details on your version of vSphere and how to remove snapshots, refer to
VMware documentation.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Veritas Services and Operations Readiness Tools

■ Recommended SORT procedures for new installations

■ Recommended SORT procedures for upgrades

About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
 About SORT for NetBackup Users 41
Recommended SORT procedures for new installations

■ Hot fix and EEB Release Auditor

Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option

Recommended SORT procedures for new

installations
Veritas recommends new NetBackup users perform the three procedures that are
listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT. In addition, the
procedures provide a helpful base of knowledge for other SORT functionality.

Table A-1
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 42.

Create generic installation reports See “To create a generic installation checklist”
on page 42.

Create system-specific installation reports See “To create a system-specific installation

report for Windows” on page 43.

See “To create a system-specific installation

report for UNIX or Linux” on page 44.
 About SORT for NetBackup Users 42
Recommended SORT procedures for new installations

To create a Veritas Account on the SORT page

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 In the upper right corner, click Login, then click Register now.
3 Enter the requested login and contact information:

Email address Enter and verify your email address

Password Enter and verify your password

First name Enter your first name

Last name Enter your last name

Company name Enter your company name

Country Enter your country

Preferred language Select your preferred language

CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.

4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the Installation and Upgrade Checklist widget.
 About SORT for NetBackup Users 43
Recommended SORT procedures for new installations

3 Specify the requested information

Product Select the appropriate product from the drop-down menu.

For NetBackup select NetBackup Enterprise Server or
NetBackup Server.

Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to

Platform Select the operating system that corresponds to the checklist

you want generated.

Processor Select the correct processor type for your checklist.

Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.

4 Click Generate Checklist.

5 A checklist corresponding to your choices is created. You can modify your
selections from this screen, and click Generate Checklist to create a new
checklist.
You can save the resulting information as a PDF. Numerous options are
available for NetBackup and many of them are covered in the generated
checklist. Please spend time reviewing each section to determine if it applies
to your environment.
To create a system-specific installation report for Windows
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collectors tab
4 Select the radio button for Graphical user interface and download the correct
data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Launch the data collector after it finishes downloading.
 About SORT for NetBackup Users 44
Recommended SORT procedures for new installations

6 On the Welcome screen, select NetBackup from the product family section
and click Next.
7 On the System Selection screen, add all computers you want analyzed. Click
Browse to see a list of computers you can add to the analysis. Veritas
recommends starting the tool with an administrator or a root account.
8 When all systems are selected, review the System names section and click
Next.
9 In the Validation Options screen, under Validation options, select the version
to which you plan to upgrade.
10 Click Next to continue
11 The utility performs the requested checks and displays the results. You can
upload the report to My SORT, print the results, or save them. Veritas
recommends that you upload the results to the My SORT website for ease of
centralized analysis. Click Upload and enter your My SORT login information
to upload the data to My SORT.
12 When you are finished, click Finish to close the utility.
To create a system-specific installation report for UNIX or Linux
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collector tab.
4 Download the appropriate data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Change to directory that contains downloaded utility.
6 Run ./sortdc
The utility performs checks to confirm the latest version of the utility is installed.
In addition, the utility checks to see it has the latest data. The utility then lists
the location of the log file for this session.
7 If requested, press Enter to continue.
8 Select the NetBackup Family at the Main Menu.
 About SORT for NetBackup Users 45
Recommended SORT procedures for upgrades

9 Select Installation/Upgrade report when prompted What task do you want

to accomplish?
You can select multiple options by separating your response with commas.
10 Specify the system or systems you want included in the report.
If you previously ran a report on the specified system, you may be prompted
to run the report again. Select Yes to re-run the report.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
11 Specify NetBackup when prompted for the product you want installation or
upgrade reports.
12 Enter the number that corresponds to the version of NetBackup you want to
install.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
13 The utility prompts you to upload the report to the SORT website if you want
to review the report online. The online report provides more detailed information
than the text-based on-system report.
14 When your tasks are finished, you can exit the utility. You have the option to
provide feedback on the tool, which Veritas uses to make improvements to the
tool.

Recommended SORT procedures for upgrades

Veritas recommends current NetBackup users perform the three procedures that
are listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT for users who already
use NetBackup. In addition, the procedures provide a helpful base of knowledge
for other SORT functionality.

Table A-2
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 42.
 About SORT for NetBackup Users 46
Recommended SORT procedures for upgrades

Table A-2 (continued)

Procedure Details

Create a system-specific upgrade report See “To create a system-specific installation

report for Windows” on page 43.

See “To create a system-specific installation

report for UNIX or Linux” on page 44.

Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 46.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 46.

To review future platform changes and feature plans

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Future Platform and Feature Plans widget.
3 Select Display Information.
4 Review the information provided
5 Optional - sign in to create notification - Click Sign in and create notification.
To review hot fix and emergency engineering binary information
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Hot Fix and EEB Release Auditor widget.
3 Enter the hot fix or emergency engineering binary (EEB) information.
4 Click Search.
5 The new page shows a table with the following columns:

Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.

Description Displays a description of the problem that is associated with

the hot fix or EEB.

Resolved in Versions Provides the version of NetBackup where this issue is

resolved.
 Appendix B
NetBackup installation
requirements
This appendix includes the following topics:

■ About NetBackup installation requirements

■ Required operating system patches and updates for NetBackup

■ NetBackup 8.1.1 binary sizes

About NetBackup installation requirements

This release of NetBackup may contain changes to the minimum system
requirements and procedures that are required for installation. These changes affect
the minimum system requirements for both Windows and UNIX platforms. Much of
the installation instructional information in the NetBackup Release Notes is provided
for convenience. Detailed installation instructions are found in the NetBackup
Installation Guide, the NetBackup Upgrade Guide, and the NetBackup Getting
Started Guide.
See “NetBackup installation and upgrade operational notes” on page 25.
■ Before you upgrade the NetBackup server software, you must back up your
NetBackup catalogs and verify that the catalog backup was successful.
■ Database rebuilds are likely to occur in each major, minor (single-dot), and
release update (double-dot) version of NetBackup. Therefore, before upgrading
to NetBackup 8.1.1, you must ensure that you have an amount of free disk space
available that is equal to or greater than the size of the NetBackup database.
That means for default installations, you are required to have that amount of
free space on the file system containing the /usr/openv/db/data (UNIX) or
<install_path>\Veritas\NetBackupDB\data (Windows) directories. If you
 NetBackup installation requirements 48
About NetBackup installation requirements

have changed the location of some of the files in either of these directories, free
space is required in those locations equal to or greater than the size of the files
in those locations. Refer to the NetBackup Administrator's Guide, Volume I for
more information about storing NBDB database files in alternate locations.

Note: This free disk space requirement assumes that you have already
performed the best practice of completing a successful catalog backup before
you begin the upgrade.

■ Master and media servers must have a minimum soft limit of 8000 file descriptors
per process for NetBackup to run correctly.
For more information about the effects of an insufficient number of file descriptors,
refer to the following tech note on the Veritas Support website:
http://www.veritas.com/docs/000013512
■ To install NetBackup on Windows 2008/Vista/2008 R2/ UAC-enabled
environments, you must log on as the official administrator. Users that are
assigned to the Administrators Group and are not the official administrator cannot
install NetBackup in UAC-enabled environments.
To allow users in the Administrators Group to install NetBackup, disable UAC.
■ NetBackup master and media servers exchange server version information at
startup, and every 24 hours. This exchange occurs automatically. During startup
after an upgrade, the upgraded media server uses the vmd service to push its
version information to all of the servers that are listed in its server list.
■ Veritas recommends that you have the master server services up and available
during a media server upgrade.
■ All compressed files are compressed using gzip. The installation of these files
requires gunzip and gzip, so make sure that they are installed on the computer
before you attempt to install NetBackup. For all UNIX platforms except HP-UX,
the binaries are expected to be in /bin or /usr/bin and that directory is a part
of the root user’s PATH variable. On HP-UX systems, the gzip and gunzip
commands are expected to be in /usr/contrib/bin. Installation scripts add
that directory to the PATH variable. These commands must be present to have
successful UNIX installations.
 NetBackup installation requirements 49
Required operating system patches and updates for NetBackup

Required operating system patches and updates

for NetBackup
NetBackup server and client installations are only supported on a defined set of
operating systems (OSs) that are listed in the NetBackup compatibility lists. Most
OS vendors provide patches, updates, and service packs (SPs) for their products.
The best practice of NetBackup Quality Engineering is to test with the latest SP or
update level of the OS when a platform is tested. Therefore, NetBackup is supported
on all vendor GA updates (n.1, n.2, etc.) or SPs (SP1, SP2, and so on). However,
if a known compatibility issue exists on a specific SP or updated OS level, this
information is identified in the compatibility lists. If no such compatibility issues are
noted, Veritas recommends that you install the latest OS updates on your servers
and clients before you install or upgrade NetBackup.
The compatibility lists include information about the minimum OS level that is
required to support a minimum NetBackup version in the latest major release line.
In some cases, new releases of NetBackup may require specific vendor OS updates
or patches. Table B-1 includes the OS updates and patches that are required for
NetBackup 8.1.1. However, this information may sometimes change in between
releases. The most up-to-date required OS patch information for NetBackup 8.1.1
and other NetBackup releases can be found on the Veritas Services and Operational
Readiness Tools (SORT) website and in the NetBackup compatibility lists.
See “About NetBackup compatibility lists and information” on page 56.
See “About Veritas Services and Operations Readiness Tools” on page 40.

Note: An OS vendor may have released a more recent update or patch that
supersedes or replaces a patch that is listed in Table B-1. The OS patches that are
listed here and in SORT should be considered at the minimum patch level that is
required to install and run NetBackup. Any OS updates, patches, or patch bundles
that supersede or replace those listed in Table B-1 are supported unless otherwise
specified. Veritas recommends that you visit the Support website of your particular
OS vendor for their latest patch information.

Note: Any required patch that is listed in Table B-1 for the NetBackup client should
also be installed on your master servers and media servers to ensure proper client
functionality.
 NetBackup installation requirements 50
Required operating system patches and updates for NetBackup

Table B-1 Required operating system patches and updates for NetBackup
8.1.1

Operating system type NetBackup role Patch Notes

and version

AIX 6.1 Master, media, AIX run-time libraries 9.0.0.3 The run-time libraries need to be
client or later at 9.0.0.3 or later. You may need
to restart after you change to
version 9.0.0.3.

Beijing Linx Software Corp Master, media, Kernel 2.6.32.26 or later

Linx OS client

CentOS 6.x Master, media, Kernel 2.6.32-608.el6 or later

client

CentOS 7.x Master, media, Kernel 3.10.0-241.el7 or later

client

Debian 8 Master, media, Kernel 3.16.7-1 or later More information is available:

client
Debian 8 release notes

HP-UX Master, media, COMPLIBS.LIBM-PS32 If you install AT on an HP-UX

client platform, this patch is required.

HP-UX IA-64 Master, media, Networking.NET-RUN:

client /usr/lib/libipv6.sl

Master, media, Networking.NET-RUN-64:

client /usr/lib/pa20_64/libipv6.1

Master, media, Networking.NET-RUN-64:

client /usr/lib/pa20_64/libipv6.sl

Master, media, Networking.NET2-RUN:

client /usr/lib/hpux32/libipv6.so

Master, media, Networking.NET2-RUN:

client /usr/lib/hpux32/libipv6.so.1

Master, media, Networking.NET2-RUN:

client /usr/lib/hpux64/libipv6.so

Master, media, Networking.NET2-RUN:

client /usr/lib/hpux64/libipv6.so.1

Master, media, Networking.NET2-RUN:

client /usr/lib/libipv6.1
 NetBackup installation requirements 51
Required operating system patches and updates for NetBackup

Table B-1 Required operating system patches and updates for NetBackup
8.1.1 (continued)

Operating system type NetBackup role Patch Notes

and version

HP-UX 11.31 Media QPK1131 This patch bundle is required for

(B.11.31.1003.347a) patch NetBackup media server support.
bundle It is an HP-UX March 2010 patch
bundle.

Oracle Linux 6 Master, media, Kernel 2.6.32-504.14.1 or More information is available:

client later
Kernel security and bug fix update

Oracle Linux 7 Master, media, Kernel 3.10.0-229.7.1 or later More information is available:
client
Kernel security and bug fix update

Red Hat Enterprise Linux 6 Master, media, Kernel 2.6.32-504.16.2.el6 or More information is available:
client later
Red Hat tech note

RHSA-2015:0864 - Security
Advisory

Red Hat Enterprise Linux 7 Master, media, Kernel 3.10.0-229.7.2.el7 or More information is available:
client later
Red Hat tech note

RHSA-2015:1137 - Security
Advisory

SUSE Linux 11 Master, media, SUSE Linux Enterprise 11 More information is available:
client Service Pack 3 or later
Security update for Linux
kernel:SUSE-SU-2014:1695-1

SUSE Linux 12 Master, media, Kernel 3.12.31 or later More information is available:
client
Security update for the Linux
Kernel: SUSE-SU-2015:0068-1

Windows Vista x86-64 Client KB936357 Microsoft microcode reliability

update (suggested)

Client KB952696 Contains the necessary updates to

ensure that you can back up
encrypted files.

Windows Server 2008 x86-64 Client KB952696 Contains the necessary updates to
ensure that you can back up
encrypted files.
 NetBackup installation requirements 52
Required operating system patches and updates for NetBackup

Table B-1 Required operating system patches and updates for NetBackup
8.1.1 (continued)

Operating system type NetBackup role Patch Notes

and version

Windows Server 2008 x86-64 Master, media, KB979612 Hot fix to improve TCP loopback
(SP2) client latency and UDP latency

Windows Server 2008 x86-64 Master, media, KB2265716 Hot fix for when a computer
R2 client randomly stops responding.

Note that this patch is also

contained in Windows Server 2008
R2 SP1.

Master, media, KB982383 Hot fix for a decrease in I/O

client performance under a heavy disk
I/O load.

Note that this patch is also

contained in Windows Server 2008
R2 SP1.

Master, media, KB983544 Update for the "Modified time" file

client attribute of a registry hive file.

Note that this patch is also

contained in Windows Server 2008
R2 SP1.

Master, media, KB979612 Hot fix to improve TCP loopback

client latency and UDP latency

Note that this patch is also

contained in Windows Server 2008
R2 SP1.

Veritas recommends the following updates when you run NetBackup on Windows
operating systems:
■ Microsoft storport hot fix. This fix applies to Windows x86 and x64, on both
SP1 and SP2: (required) http://support.microsoft.com/?id=932755
■ Symantec AntiVirus. Update to latest version and latest update (required).
■ The Symevent driver updates (required). Update to latest driver version.
 NetBackup installation requirements 53
NetBackup 8.1.1 binary sizes

NetBackup 8.1.1 binary sizes

Table B-2 contains the approximate binary sizes of the NetBackup 8.1.1 master
server, media server, and client software for the various supported operating
systems. These binary size indicate the amount of disk space occupied by the
product after an initial installation.

Note: Table B-2 and Table B-3 only list the supported operating systems. For
up-to-date information about the specific operating system versions that NetBackup
currently supports, check the Installation and Upgrade Checklist on the Symantec
Operations Readiness Tools (SORT) website, or the NetBackup Operating System
Compatibility List document at http://www.netbackup.com/compatibility.
See “About Veritas Services and Operations Readiness Tools” on page 40.

Table B-2 NetBackup binary sizes for compatible platforms

OS CPU 32-bit 64-bit 64-bit Notes

Architecture client client server

AIX POWER 1692 7722 MB

MB

Canonical Ubuntu x86-64 1700

MB

CentOS x86-64 1105 6860 MB Media server or client compatibility

MB only.

Debian GNU/Linux x86-64 1700

MB

HP-UX IA-64 2162 2162 MB

MB

OpenVMS IA-64 128 MB The listed sizes are for the

NetBackup 7.5 binaries. No
NetBackup 8.1.1 binaries for
OpenVMS are provided.

Oracle Linux x86-64 1105 6423 MB

MB

Red Hat Enterprise Linux x86-64 1105 6861 MB

Server MB

Red Hat Enterprise Linux z/Architecture 889 MB 3905 MB Media server or client compatibility
Server only.
 NetBackup installation requirements 54
NetBackup 8.1.1 binary sizes

Table B-2 NetBackup binary sizes for compatible platforms (continued)

OS CPU 32-bit 64-bit 64-bit Notes

Architecture client client server

Solaris SPARC 1191 6111 MB

MB

Solaris x86-64 1180 6111 MB

MB

SUSE Linux Enterprise x86-64 1059 6597 MB

Server MB

SUSE Linux Enterprise z/Architecture 883 MB 3857 MB Media server or client compatibility
Server only.

Windows x86-64 442 MB 2255 MB Covers all compatible Windows x64

platforms

The following space requirements also apply to some NetBackup installations on

Windows:
■ If you install NetBackup in a custom location on a Windows system, some
portions of the software are installed on the system drive regardless of the
primary application folder location. The space that is required on the system
drive generally accounts for 40 to 50 percent of the total binary size that is listed
in Table B-2.
■ If you install NetBackup server on a Windows cluster, some portions of the
software are installed on the cluster shared disk. Note, the space that is required
on the cluster shared disk is in addition to the binary size that is listed in
Table B-2. The additional required space is equivalent to 15 to 20 percent of
the total binary size.

NetBackup OpsCenter
Table B-3 contains the approximate binary sizes of the OpsCenter Agent, Server,
and ViewBuilder for the various operating systems that are compatible with
NetBackup OpsCenter 8.1.1.

Table B-3 NetBackup OpsCenter binary sizes for compatible platforms

OS CPU Agent Server ViewBuilder

Architecture

Oracle Linux x86-64 710 MB

Red Hat Enterprise Linux Server x86-64 709 MB

 NetBackup installation requirements 55
NetBackup 8.1.1 binary sizes

Table B-3 NetBackup OpsCenter binary sizes for compatible platforms

(continued)

OS CPU Agent Server ViewBuilder

Architecture

SUSE Linux Enterprise Server x86-64 678 MB

Windows Server x86-64 246 676 MB 236 MB

MB

NetBackup plug-ins
Disk space requirements for the NetBackup vCenter Web Client Plug-in and the
NetBackup System Center Virtual Machine Manager Add-in can be found in the
NetBackup Plug-in for VMware vSphere Web Client Guide and the NetBackup
Add-in for Microsoft SCVMM Console Guide, respectively.
 Appendix C
NetBackup compatibility
requirements
This appendix includes the following topics:

■ About NetBackup compatibility lists and information

■ About NetBackup end-of-life notifications

About NetBackup compatibility lists and

information
The NetBackup Release Notes document contains a great deal of the compatibility
changes that are made between NetBackup versions. However, the most up-to-date
compatibility information on platforms, peripherals, drives, and libraries can be
found on the Veritas Operations Readiness Tools (SORT) for NetBackup website.
See “About Veritas Services and Operations Readiness Tools” on page 40.
For NetBackup, SORT provides an Installation and Upgrade Checklist report as
well as the ability to collect, analyze, and report on host configurations across your
environments. In addition, you can determine which release contains the hot fixes
or EEBs that you may have installed in your environment. You can use this data to
assess whether your systems are ready to install or upgrade to a given release.

NetBackup compatibility lists

In addition to SORT, Veritas has made available a variety of compatibility lists to
help customers quickly reference up-to-date compatibility information for NetBackup.
These compatibility lists can be found on the Veritas Support website at the following
location:
http://www.netbackup.com/compatibility
 NetBackup compatibility requirements 57
About NetBackup end-of-life notifications

Note: Select "Compatibility Between NetBackup Versions" from the compatibility

lists for information about which versions of NetBackup are compatible with each
other.

About NetBackup end-of-life notifications

Veritas is committed to providing the best possible data protection experience for
the widest variety of systems: platforms, operating systems, CPU architecture,
databases, applications, and hardware. Veritas continuously reviews NetBackup
system support. This review ensures that the proper balance is made between
maintaining support for existing versions of products, while also introducing new
support for the following:
■ General availability releases
■ Latest versions of new software and hardware
■ New NetBackup features and functionality
While Veritas continually adds support for new features and systems, it may be
necessary to improve, replace, or remove certain support in NetBackup. These
support actions may affect older and lesser-used features and functionality. The
affected features and functionality may include support for software, OS, databases,
applications, hardware, and 3rd-party product integration. Other affected items may
include the products that are no longer supported or nearing their end-of-support
life with their manufacturer.
Veritas provides advance notification to better help its customers to plan for
upcoming changes to the support status of the various features in NetBackup.
Veritas intends to list older product functionality, features, systems, and the 3rd-party
software products that are no longer supported in the next release of NetBackup.
Veritas makes these support listings available as soon as possible with a minimum
of 6 months where feasible before major releases.

Using SORT
Advance notification of future platform and feature support including end-of-life
(EOL) information is available through a widget on the Veritas Services and
Operations Readiness Tools (SORT) for NetBackup home page. The NetBackup
Future Platform and Feature Plans widget on the SORT for NetBackup home page
can be found directly at the following location:
https://sort.veritas.com/nbufutureplans
NetBackup end-of-support-life (EOSL) information is also available at the following
location:
 NetBackup compatibility requirements 58
About NetBackup end-of-life notifications

https://sort.veritas.com/eosl/show_matrix
See “About Veritas Services and Operations Readiness Tools” on page 40.

About changes in platform compatibility

The NetBackup 8.1.1 release may contain changes in support for various systems.
In addition to using SORT, you should make sure to review the NetBackup Release
Notes document and the NetBackup compatibility lists before installing or upgrading
NetBackup software.
See “About new enhancements and changes in NetBackup” on page 11.
http://www.netbackup.com/compatibility
 Appendix D
Other NetBackup
documentation and related
documents
This appendix includes the following topics:

■ About related NetBackup documents

■ About NetBackup release notes documents

■ About NetBackup administration documents

■ About NetBackup installation documents

■ About NetBackup configuration documents

■ About NetBackup troubleshooting documents

■ About other NetBackup documents

About related NetBackup documents

Note: All references to UNIX also apply to Linux platforms unless otherwise
specified.

Veritas releases various guides and technical manuals that relate to NetBackup
software. These documents are published for new versions of NetBackup based
on release type.
Unless otherwise specified, the NetBackup documents can be downloaded in PDF
format from the following location:
 Other NetBackup documentation and related documents 60
About NetBackup release notes documents

http://www.veritas.com/docs/000003214

Note: Veritas assumes no responsibility for the correct installation or use of PDF
reader software.

About NetBackup release notes documents

The following release notes documents are published for NetBackup software:
■ NetBackup Release Notes
This document contains a great deal of assorted information about particular
releases of NetBackup for both UNIX and Windows platforms. This information
includes, but is not limited to, new features, platform compatibility changes,
patch requirements, documentation corrections, and known issues. This
document also contains any operational notes that may not be found elsewhere
in the NetBackup manuals or the online Help.
■ NetBackup Emergency Engineering Binary Guide
This document contains listings of some of the known issues that were identified,
fixed, and available to NetBackup customers in the form of an Emergency
Engineering Binary (EEB). It also lists a certain number of the issues that were
fixed in a given release, but that may not have resulted in an EEB.

About NetBackup administration documents

The following administrator guides are published for NetBackup software:
■ NetBackup Administrator's Guide, Volume I
This guide explains how to configure and manage NetBackup on a UNIX or
Windows server. This guide describes the NetBackup interfaces and how to
configure hosts, storage devices and media, storage lifecycle policies (SLPs),
backups, replication, and monitoring and reporting.
■ NetBackup Administrator's Guide, Volume II
This guide explains additional configuration and interface options for NetBackup.
This guide also contains reference topics and information about NetBackup
licensing.

About administration of NetBackup options

The following administrator guides for NetBackup options are published for
NetBackup software:
■ NetBackup Add-in for Microsoft SCVMM Console Guide
 Other NetBackup documentation and related documents 61
About NetBackup administration documents

This guide describes how to install and troubleshoot the NetBackup Add-in for
System Center Virtual Machine Manager (SCVMM), and how to use it to recover
virtual machines from NetBackup backup images.
■ NetBackup AdvancedDisk Storage Solutions Guide
This guide explains how to configure, manage, and troubleshoot the NetBackup
AdvancedDisk storage option. This guide describes how to use the disk storage
that is exposed to NetBackup as a file system for backups.
■ NetBackup Bare Metal Restore Administrator's Guide
This guide explains how to install, configure, and manage NetBackup Bare Metal
Restore (BMR) boot servers and clients to automate and streamline the server
recovery process.
■ NetBackup Cloud Administrator's Guide
This guide explains how to configure and manage NetBackup to back up and
restore data from cloud Storage as a Service (STaaS) vendors through Veritas
OpenStorage.
■ NetBackup DataStore SDK Programmer's Guide for XBSA
This guide explains how to set up and use the XBSA Application Programming
Interface to create a backup or archive application that communicates with
NetBackup.
■ NetBackup Deduplication Guide
This guide explains how to plan, configure, migrate, monitor, and manage data
deduplication in a NetBackup environment using the NetBackup Media Server
Deduplication Option.
■ NetBackup for Acropolis Hypervisor (AHV) Administrator's Guide
This guide explains how to protect Acropolis Hypervisor (AHV) with NetBackup.
■ NetBackup for Hadoop Administrator's Guide
This guide explains how to protect Hadoop data using NetBackup, as well as
how to deploy the Hadoop plug-in and configure NetBackup for Hadoop.
■ NetBackup for Hyper-V Administrator's Guide
This guide explains how to configure and manage snapshot-based backup
policies for the virtual machines that run on Windows Hyper-V servers.
■ NetBackup for NDMP Administrator's Guide
This guide explains how to install, configure, and use NetBackup for Network
Data Management Protocol (NDMP) to initiate and control backups and restores
of Network Attached Storage (NAS) systems.
■ NetBackup for VMware Administrator's Guide
This guide describes how to configure NetBackup to perform such functions as
off-host backups of VMware virtual machines that run on VMware ESX servers.
 Other NetBackup documentation and related documents 62
About NetBackup administration documents

■ NetBackup Logging Reference Guide

This guide explains the various NetBackup logs and reports which can help you
troubleshoot any problems that you encounter, including how to run reports from
the NetBackup Administration Console and where logs are stored on your
system.
■ NetBackup OpenStorage Solutions Guide for Disk
This guide describes how to configure and use an intelligent disk appliance in
NetBackup for backups.
■ NetBackup OpsCenter Administrator's Guide
This guide describes how to use the NetBackup OpsCenter user interface to
provide reporting, monitoring, and alerts for NetBackup and its agents and
options.
■ NetBackup OpsCenter Reporting Guide
This guide explains how to use NetBackup OpsCenter to generate and use
comprehensive business-level reports to track the effectiveness of data backup
and archive operations.
■ NetBackup OpsCenter Performance and Tuning Guide
This performance and tuning guide is for administrators who want to analyze,
evaluate, and tune OpsCenter performance. This document is intended to provide
guidance on how to tune OpsCenter for maximum performance, which system
configurations you should use for OpsCenter depending on your backup
environment, and best practices to follow for increased OpsCenter performance.
■ NetBackup Plug-in for VMware vSphere Web Client
This guide describes how to install and troubleshoot the vSphere Web Client
plug-in for NetBackup. The vSphere Web Client plug-in allows you to monitor
backups of virtual machines which are managed by vCenter servers, recover
virtual machines from backups, and monitor VM backup status and related
messages.
■ NetBackup Replication Director Solutions Guide
This guide describes how to implement NetBackup OpenStorage-managed
snapshots and snapshot replication, where the snapshots are stored on the
storage systems of partnering companies.
■ NetBackup SAN Client and Fibre Transport Guide
This guide describes how to set up, configure, and manage the NetBackup SAN
Client feature to use the Fibre Transport method for high-speed client backups.
■ NetBackup Snapshot Client Administrator's Guide
This guide explains how to install, configure, and use NetBackup Snapshot
Client to enable a variety of snapshot-based features, including integration with
VMware, Hyper-V, and Replication Director.
 Other NetBackup documentation and related documents 63
About NetBackup administration documents

■ NetBackup Vault Administrator's Guide

This guide explains how to install, configure, and use NetBackup Vault to
automate selection and duplication of backup images for off-site media storage.
■ NetBackup Vault Operator's Guide
This guide explains how to use NetBackup Vault to vault media as part of two
major task areas: Administration and operation. Some of the described tasks
include procedures for sending tapes off site, receiving tapes on site, and running
reports on off-site media and vault jobs.
■ WebSocket Service (NBWSS) Reference Guide
This guide explains how to use the NetBackup WebSocket Service (NBWSS)
for communication with a cloud application and how to configure WebSocket
endpoints for NBWSS.

About administration of NetBackup database agents

The following administrator guides for NetBackup database agents are published
for NetBackup software:
■ NetBackup for DB2 Administrator's Guide
This guide explains how to install, configure, and use the NetBackup for DB2
database agent.
■ NetBackup for Enterprise Vault Agent Administrator's Guide
This guide explains how to install, configure, and use the NetBackup for
Enterprise Vault agent to protect Veritas Enterprise Vault configuration
information and archived data.
■ NetBackup for Informix Administrator's Guide
This guide explains how to install, configure, and use the NetBackup for Informix
agent to back up and restore the Informix databases that are on a UNIX
NetBackup client.
■ NetBackup for Lotus Notes Administrator's Guide
This guide explains how to configure and use the NetBackup for Lotus Notes
agent to back up and restore Lotus Notes databases and transaction logs on
NetBackup clients.
■ NetBackup for MariaDB Administrator's Guide
This guide describes how to install, configure, and manage the NetBackup for
MariaDB agent.
■ NetBackup for Microsoft Exchange Server Administrator’s Guide
This guide explains how to configure and use the NetBackup for Exchange
Server agent to perform online backups and restores of Microsoft Exchange
Server.
 Other NetBackup documentation and related documents 64
About NetBackup installation documents

■ NetBackup for Microsoft SharePoint Server Administrator’s Guide

This guide explains how to configure and use the NetBackup for SharePoint
Server agent to back up and restore the SharePoint databases that are on a
Windows NetBackup client.
■ NetBackup for Microsoft SQL Server Administrator's Guide
This guide explains how to configure and use the NetBackup for Microsoft SQL
Server agent to back up and restore Microsoft SQL Server databases and
transaction logs.
■ NetBackup for Oracle Administrator's Guide
This guide explains how to configure and use the NetBackup for Oracle agent
to back up and restore the Oracle databases that are on a NetBackup client.
■ NetBackup for PostgreSQL Administrator's Guide
This guide describes how to install, configure, and manage the NetBackup for
PostgreSQL agent.
■ NetBackup for SAP Administrator's Guide
This guide explains how to configure and use the NetBackup for SAP agent to
back up and restore SAP and SAP HANA databases that are on a NetBackup
client.
■ NetBackup for SQLite Administrator's Guide
This guide describes how to install, configure, and manage the NetBackup for
SQLite agent.
■ NetBackup for Sybase Administrator's Guide
This guide explains how to configure and use the NetBackup for Sybase agent
to back up and restore Sybase databases that are on a NetBackup client.

About NetBackup installation documents

The following installation documents are published for NetBackup software:
■ NetBackup Installation Guide
This guide explains how to install NetBackup server, client, and administrative
software on UNIX and Windows platforms.
■ NetBackup LiveUpdate Guide
This guide explains how to set up a NetBackup LiveUpdate server to provide a
policy-driven method of distributing NetBackup software releases within your
environment.
■ NetBackup Quick-Start Upgrade Guide
This guide is designed as a supplement to the NetBackup Upgrade Guide for
the experienced user. The information in this guide assumes that you have
 Other NetBackup documentation and related documents 65
About NetBackup configuration documents

already read and understand the upgrade prerequisites. (Use of this guide by
novice or inexperienced NetBackup administrators is not recommended. These
administrators should use the NetBackup Upgrade Guide.)
■ NetBackup Upgrade Guide
This guide is provided to help assist you plan and accomplish your upgrade of
NetBackup software. This guide is updated periodically to provide you with the
most up-to-date information.

About NetBackup configuration documents

The following configuration guides for NetBackup options are published for
NetBackup software:
■ NetBackup Device Configuration Guide
This guide describes how to set up and configure the operating systems of the
storage device hosts you use for NetBackup servers.

About NetBackup troubleshooting documents

The following troubleshooting guides are published for NetBackup software:
■ NetBackup Status Codes Reference Guide
This guide provides a complete list of the status codes for NetBackup, Media
Manager, device configuration, device management, and robotic errors. Each
status code listing includes an explanation and the recommended actions.
■ NetBackup Troubleshooting Guide
This guide provides general troubleshooting information and explains the various
troubleshooting methods that can be used for NetBackup products and features.

About other NetBackup documents

The following documents are published for NetBackup software:
■ NetBackup Backup, Archive, and Restore Getting Started Guide
This guide provides basic information about backup and restore procedures for
new users of NetBackup. These procedures include how to back up, archive,
and restore files, folders or directories, and volumes or partitions that reside on
a computer.
■ NetBackup Commands Reference Guide
 Other NetBackup documentation and related documents 66
About other NetBackup documents

This guide contains detailed information on the commands that run on UNIX
systems and Windows systems, including all of the NetBackup man page
commands.
■ NetBackup Clustered Master Server Administrator's Guide
This guide provides information on how to install and configure a NetBackup
master server in a cluster.
■ NetBackup Getting Started Guide
This guide provides a high-level description of preinstallation information that
is related to this release of NetBackup. The guide also includes descriptions of
the NetBackup media kit, the NetBackup Electronic Software Distribution (ESD)
images, and the NetBackup license key requirements.
■ NetBackup in Highly Available Environments Guide
This guide discusses various methods for using NetBackup in highly available
environments and provides guidelines for protecting NetBackup against single
points of failure.
■ NetBackup Network Ports Reference Guide
This guide provides a reference to NetBackup network ports, including master
server and media server ports, client ports, default ports, and other ports that
NetBackup uses.
■ NetBackup Security and Encryption Guide
This guide provides information about on how to secure NetBackup using access
control, enhanced authorization and authentication, and encryption.
■ NetBackup Third-party Legal Notices
This document contains proprietary notices for the Third-Party Programs and
the licenses for the Third-Party Programs, where applicable, that pertain to the
Veritas NetBackup and OpsCenter products.