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Good Experience in Api Tools Soapui, Postman, Jason and Xml. Good Knowledge in HTML, Css & Web Technologies

Y Balaji is an experienced IT professional with over 6 years of experience in monitoring, analysis, and troubleshooting. He has a Master's degree in Computer Applications and is seeking a senior software engineer role where he can utilize his skills in SQL, UNIX, APIs, HTML, CSS, and agile methodologies like Scrum. His experience includes supporting Java applications, release management, and interacting with customers to collect requirements.

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balaji
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107 views5 pages

Good Experience in Api Tools Soapui, Postman, Jason and Xml. Good Knowledge in HTML, Css & Web Technologies

Y Balaji is an experienced IT professional with over 6 years of experience in monitoring, analysis, and troubleshooting. He has a Master's degree in Computer Applications and is seeking a senior software engineer role where he can utilize his skills in SQL, UNIX, APIs, HTML, CSS, and agile methodologies like Scrum. His experience includes supporting Java applications, release management, and interacting with customers to collect requirements.

Uploaded by

balaji
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Y Balaji

E-mail: [email protected]
Mobile: +91-9538636901

An experienced IT professional with Master of computer applications, Senior Software Engineer with 6+
years working experience in production support &Application support Using SQL, UNIX, L2, L3, Splunk,
AppDynamics, Dynatrace, Jira, ITSM, ITIL, Control-Proven ability to identify problems, analyze possible
solutions and determine best course of action to meet objectives.

PROFESSIONAL SUMMARY

 6.7 years of experience in Monitoring, Analysis and troubleshooting.


 Good Experience in API Tools SoapUI, Postman, jason and XML.
 Good knowledge in HTML, CSS & web technologies.
 Working experience in rotational shifts 24/7 Production Support.
 Flexible to work in Night shifts and L1 and L2 And L3 Production support.
 Working as Production Support, attending production calls, troubleshooting the
application.
 Good understanding of ITIL and ITSM operational processes like Incident Management, Change
Management, Problem Management, Release Management and Service Improvements.
 Work with QA, Release Management and L2 Support teams to ensure Quality Rollouts
 Interacted with business users, collected the requirements, analyse the
requirements, designed and recommended solutions.
 I have been involved in all phases of the SDLC (Software Development Life Cycle).
 Experience in AGILE Methodologies.
 Participate in Scrum Meeting and Sprint Planning Meetings.
PROFESSIONAL EXPERIENCE:

○ Working as a Senior consultant at GlobalLogic. From 2022 Dec to May 2023

○ Worked as a Senior Software Engineer at Lance soft. From 2021 Jan to 2022 Dec

○ Worked as a software engineer At Quesscorp from 2016 sept to 2020 sept

EDUCATION QUALIFICATION:

Master of computer applications [MCA] from Jawaharlal Nehru Technological University (2015)

TECHNICAL SKILLS:

Database : Oracle 10g/ 11g, MS SQL

Operating System : windows XP7,8,9,10, Linux, Unix.MAC El Capitan,

Web technologies : Core java, Html, CSS, XML.

Tools :SQL Developer, putty, Jenkins, AutoSys, Jira, Postman, Jenkins, Jira,
PROJECT EXPERIENCE SUMMARY:

1. bedbathandbeyond.com
Tools : SQL, Log4j, Auto Sys, Postman Web services, Team city.

Technologies : Jira, L2, L3, ServiceNow,AWS.

Browsers : Firefox 52, Chrome, Safari, IE.

Environment : Windows 10, 8, 7.

Duration : From Jan-2021 to Till-Date.

Project Description:

Bed Bath & Beyond Inc. is an American chain of domestic merchandise retail stores. Bed Bath & Beyond operates
many stores in the United States, Puerto Rico, Canada, and Mexico.
Shop Bed Bath & Beyond for bedding, bath towels, kitchen electrics, cookware, cutlery, coffee makers & K-Cup
Packs, window treatments, storage items, gifts.

Roles & Responsibility:

● Interacted with Customers and took user requirements.

● Working in rotational shifts and L1 and L2 Production support


● Monitoring the Application Performance.
● Supported Java Application.
● Prepared SOP Documents.
● Analyze the java code and Identify the Defects.
● Providing the services for Release management using jenkins.
● Using Jira for Ticketing.
● Using SQL for Querying the Transactions and identifying the Root case in Backend .
● Attending calls with the Business and Offshore team on a daily basis for Requirement
clarifications and delivery Issues.
● Interacting with the QA Team.
PROJECT EXPERIENCE SUMMARY:
2. Truck Stop.com

Tools: SQL, Log4j, Auto Sys, Postman Web services, Team city.

Technologies: Jira, Browsers: Firefox 52, Chrome, Safari, IE.


Environment: Windows 10, 8, 7.
Duration: From Dec-2016 to 2020 Dec

Project Description:

Carriers want more control over their payments and cash flow. Brokers want to generate revenue, increase capacity,
and streamline back-office work. Introducing Load Pay, a payment network that offers more simplicity, security, and
control over load payments to motor carriers and brokerages alike.

Broker: Broker Can to schedule the Payments To Carriers With using Carriers Mail ID Broker Can do new payments
,and Advanced Payments, Broker Can have the Account Module to update Account Details of the Broker, Broker can
have the payment Notification , Payment History Which is helpful to identify the payment Status.

Carrier: carrier can receive the payments, and carrier can choose any one of the payment Method to receive the
Payments, Carrier Can Have receive payment MethodsPayMENow, Next Day, Same Day,

Roles & Responsibility:

● Interacted with Customers and took user requirements.

● Performing Root Cause analysis and submitted Known errors (KB Process).
● Working in rotational shifts and L1 and L2 Production support
● Monitoring the Application Performance using the tool Autosys. .
● Supported Java Application.
● Analyze the java code and Identify the Defects.
● Providing the services for Release management using jenkins.
● Using Jira for Ticketing.
● Using SQL for Querying the Transactions and identifying the Root case in Backend .
● Attending calls with the Business and Offshore team on a daily basis for Requirement
clarifications and delivery Issues.
● Interacting with the QA Team.

ACHIEVEMENTS:
I have received several appreciations from clients as well as within the organization for the day to day production
tasks.

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.

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