WEEK 1
1. Question 1
Which type of technology do Ride-hailing companies use to estimate fares, collect
driver ratings, detect fake rides, fake ratings etc?
1. Big Data and Cloud Computing
2. The Internet Age
3. Bitcoin Technology
Feedback
Correct answer. The ride-hailing company uses Big Data and Cloud computing to
estimate fares, collect driver ratings, detect fake rides, fake ratings etc
2. Question 2
Tommy is aware that many MNCs look to hire graduates who have been exposed to
and thrive in a diverse multi-cultural environment, he has, however, only ever lived in
Singapore. What other options does he have to expose herself to diverse
environments?
i. Sign up for Gig platforms which provide opportunities for him to work with
overseas clients.
ii. Read up on cross-cultural topics or attend related workshops.
iii. Apply for Internships and Vacation Jobs which enables him to work with people
of different nationalities.
1. i and iii
2. i and ii
3. ii and iii
Feedback
Correct answer. Although it is good to attend workshops, it is always better to acquire
real experiences of working with people of different cultures and nationalities.
3. Question 3
Chris heaved a sigh of relief after finishing the final exam, “Phew, that’s it! No more
mugging and studying anymore, I am ready to start my career and say goodbye to
books forever!” What would you say to him?
1. Congratulations! with a recognised degree, you are now ready to seek out
your corporate life without needing to study and take an examination!
2. Why don’t you consider taking another major degree to enhance your
resume?
3. Job nature will continue to evolve going forward. Companies will lookout
for fresh graduates who can learn constantly as the organisation evolves.
Feedback
Correct answer. Job nature will continue to evolve going forward. Companies will
lookout for fresh graduates who can learn constantly as the organisation evolves.
4. Question 4
An entrepreneur is a unique leader who operates in a resource-scare environment
without a well-established structure. To increase survivability and sustainability in a
Volatile, Uncertain, Complex and Ambiguous (VUCA) environment, the entrepreneur
should plug himself into:
1. The banking environment with plenty of funding and investors.
2. A startup network community with a network of support.
3. Low-cost employment environment to keep the cost down.
4. Continual learning will develop a wider set of skills that can be useful.
Feedback
Correct answer! With operations in a resource-scare environment without a well-
established structure, a startup network community with a network of support would
definitely help tremendously.
5. Question 5
Jerry is working as a Market Research Analyst in an established Multinational
Company. His job involves analysing data from consumers, identifying gaps and
proposing recommendations accordingly. He has read up about Industry 4.0 and how
companies are leveraging Artificial Intelligence-driven data analysis. Which of the
following skills will be useful to complement his career and the rise of AI
technology?
i. Enhance Search Engine Optimisation Writing Skills
ii. Understanding the Big data gathered by AI through qualitative research
iii. Adopting a positive growth mindset
1. i & ii
2. ii Only
3. ii & iii
Feedback
Wrong answer.
6. Question 6
Which of the following jobs was created before the last decade?
1. Drone operators
2. Epidemiologist
3. Big data analyst
Feedback
Correct answer. The job of an Epidemiologist is to study and analyse the distribution
and determinants of health and disease conditions in defined populations, the role has
been in existence for several decades.
7. Question 7
Automation (AI programs and algorithms) is driving out incompetencies and
inefficiencies of tasks. With technological advancement, automation will remove
more traditional jobs. Below which statement is true?
1. Automation will create better and easy jobs
2. The machine will augment most human jobs
3. Technological advancement is accelerating machines' capability to
replace only the mundane jobs
4. Automation will gradually replace human
Feedback
Wrong answer.
8. Question 8
If you have a friend who is studying accountancy, what would you advise him after
going through this module on the Future of Work?
1. AI and Advanced Robotics can never fully replace human jobs.
2. Always keep a lookout for potential technology skills upgrades which are
relevant to your profession. AI and Advanced Robotics will undoubtedly
play an increasing role shortly.
3. Being an accountant requires long hours at work with little or no help
from technology whatsoever, not a good choice of profession if you enjoy
tampering with new technology.
Feedback
Correct answer. It is advisable to adopt an open mind towards changes in all
professions where the technology may render the ‘old way of doing things invalid.
Always be ready to learn and embrace new technology no matter which profession it
is
9. Question 9
Which of the following is a direct result of Artificial Intelligence – one of the drivers
of Industry 4.0?
1. You searched for “best café in Singapore” in Google and the next moment
when you open your Facebook, ads about cafes start to pop up in your
news feed.
2. Artificial Intelligence Software taking over human jobs such as data entry
clerks, telemarketers & many more.
3. The emergence of new roles such as Influencer and Youtuber.
Feedback
Correct answer. Artificial Intelligence Software taking over human jobs such as data
entry clerks, telemarketers & many more companies have begun automating most of
the functions previously done by humans because AI can perform them much better,
faster, and efficiently.
10. Question 10
You have a friend who is interested in becoming a legal researcher, what would be
your advice to her after going through this module on the Future of Work?
1. Being a legal researcher involves strong knowledge of the law and
analytical skills. Once you build up the skills required, you will never lose
your job.
2. A researcher would be good if he has no prejudice or bias study about a
problematic situation but is capable of providing clear information. You
must maintain this mindset to be successful.
3. With the 4 Industrial Revolution happening, we need to adopt an open
th
mind to learn and embrace new technology that can aid your line of work
or even replace it. Learn to embrace, adapt and adopt new skills to stay
constantly updated and relevant.
Feedback
Correct answer. In America, law firm Baker Hostetler “hired” a robotic legal
researcher called ROSS., ROSS can quickly respond to questions after searching
through billions of documents. Always keep an open mind and attitude of lifelong
learning and not have a complacent attitude about the security of a job. Keep yourself
updated with the latest technological developments around you and be prepared for
any changes.
WEEK 2
1. Question 1
Which of the following are examples of action strategies?
i. Conducting a self-assessment of VIPS
ii. participating in company recruitment drives
iii. Joining competitions such as hackathons
1. i & iii
2. i & ii
3. ii & iii
Feedback
Correct answer. Great job!
2. Question 2
Which of the following are methods to access hidden jobs?
i. Friends, Families and Word of Mouth.
ii. Introduction from Professionals from the industry you are keen on.
iii. Contacts from your Past Internships, Part-time Jobs, Voluntary Work and Projects.
1. i & iii
2. ii & iii
3. i, ii and iii
Feedback
Correct answer. The hidden job market isn’t necessarily secretive, it just takes more digging. Take
the time to explore the different avenues, grow your network, and use the resources available to
uncover what has been there all along. Friends, Families, Professionals you have connected may
uncover jobs with limited accessibility.
3. Question 3
Identify SODA – CAO’s Career Development Framework that helps students in their Career
Exploration:
1. Self-Assignment – Drive Options – Set Directions – Ask Questions
2. Self-Reflection – Explore Options – Get Data – Take Action
3. Self-Assessment – Explore Options – Set Directions – Take Actions
4. Self-Assessment - Explore Opportunities - Set Direction - Take Actions
Feedback
Correct answer - SODA is developed by NTU CAO to guide students in their career
exploration and planning.
4. Question 4
Career Agility refers to the quality of career readiness, being hopeful, possible, adaptable, resilient
and creative in your career development process. How do we develop Career Agility?
i. Avoid joining professional organizations
ii. Create & update individual digital branding such as Linkedin Profile & Personal Website
iii. Expand your network and set goals (internally and externally)
1. i & ii
2. ii & iii
3. i & iii
Feedback
Correct answer. Being actively involved in Professional organizations can enable access to new
market information and trends. Developing a digital branding presence can help to network with
professionals in your target sectors. Connect with and cultivate relationships with people who
enable you to succeed, advance in your career, and set a positive career trajectory for yourself.
5. Question 5
Michelle is a Year 3 Mechanical Engineering student and she is interested in the healthcare sector.
Which of the following would be a useful action strategy for her to move towards her desired job?
i. Find out more about healthcare companies and attend their upcoming campus career events (E.g.
recruitment talks, career fairs, networking events)
ii. Connect with mentors and contacts on LinkedIn to find out more about the industry
iii. Research on job portals to find out what roles are available in the job market that is aligned to
her job expectation
1. i only
2. i and iii
3. i, ii and iii
4. i and ii
Feedback
Correct answer! Doing research on job portals, attending campus career events and
connecting with industry professional are some action strategies to adopt to secure the
Internship you want.
6. Question 6
Which of the following is a specific and measurable career goal?
1. To apply for Internships
2. To secure an Internship as a Programming Intern with a Start-up company or IT
company by Year 2 semester 2
3. To start volunteering in Year 2
4. To find a part-time job
Feedback
Correct answer! Specific – Internship as a Programming Intern with a Start-up. Measurable
– By Year 2 semester 2.
7. Question 7
Which of the following could motivate one from achieving career goals?
i. Being self-motivated
ii. Fear of change and success.
iii. Track & review your progress
1. ii & iii
2. i & iii
3. i & ii
Feedback
Wrong answer.
8. Question 8
Which of the following outline the possible benefits an undergraduate can gain from engaging in
volunteering activities?
i. Volunteering can guarantee an improvement in future job salary packages
ii. Volunteering Allows You to Develop and Refine New Skills
iii. Volunteering Activities can help to improve your resume
1. i & ii
2. i & iii
3. i, ii and iii
Feedback
Correct answer. Volunteering can also be a way to enhance your job search. However, it does not
guarantee an improvement in job packages.
By working as a volunteer in a role that you’re interested in, you can gain valuable experiences
and skills. Lastly, the involvement as a volunteer shows future employers that you have a passion
for something, an interest in a certain field, and that money is not your sole motivation for the
field
9. Question 9
Which of the following is an example of Value in VIPS?
1. I hope to join an organization that embraces a pro-diversity and inclusive work
policy
2. I like to work in an independent work environment.
3. I wish to find a job that enables me to perform my marketing abilities.
Feedback
Correct answer. Our values reflect our priorities and hint at the kind of work we might be suited
for.
Inclusion as a value and way of thinking requires something more. Inclusion is about people
gaining “social acceptance”, having positive interactions with one's peers and being valued for
who they are.
The independent work environment is Personality or preferred work style in VIPS.
Marketing Abilities is considered as Skills in VIPS.
10. Question 10
Which of the following is part of VIPS?
1. Occupation Interest.
2. Career Intention.
3. Job Preferences.
Feedback
Correct answer. VIPS stands for values, interests, personality, and skills. Occupation (Interest) is
part of Career VIPS.
Week 3
1. Question 1
A fresh PhD graduate with a career aspiration profile of a hacker has just founded a technological
start-up from his university research. To grow his start-up, he needs to attract funding from
potential investors and venture capitalists. What would you advise him to do?
i. Invite experienced industry insiders to be board members or advisors for his start-up
ii. Recruit hipsters to fill the Chief Executive Officer role
iii. Recruit hustlers to fill the Chief Operating Officer role
iv. Assume the Chief Technology Officer role
1. i, iii
2. ii, iv
3. i, iv
4. All of the above
Feedback
The start-up founder may be more psychologically inclined to be a hacker/CTO. Hence, he should
find experienced advisors with relevant industry networks who can complement his technical
expertise. To build his co-founder team, he could recruit suitable hustlers to fill the CEO role, and
suitable hipsters to fill the COO role.
2. Question 2
Which of these segments are mentioned in the process of business model innovation?
i. Identify specific customer segments and problems
ii. Conduct due diligence on risks management
iii. Develop a solution and test the value proposition with customers
iv. Develop Minimal Viable Product
v. Workout the total end-to-end costs in producing the solution or product
1. i, ii, iv, v
2. ii, iii, iv, v
3. i, iii, iv, v
4. All of the above
Feedback
Due diligence on risks management was not featured in the process of business model innovation.
3. Question 3
What is the role of a Hipster in a co-founder team?
1. Technological knowhow to develop the solution
2. Package and sell the idea to partnerships and the masses
3. Creative design and the cool factor
4. Ensure a conducive working environment for the employees
Feedback
Hipsters are usually working their way into the mix as the designer or creative genius; they will
make sure the final product is cooler than anything else out there.
4. Question 4
How would you identify new business opportunities for your industry?
i. Ask your potential customers about their problems they face
ii. Analyze if you have better, cheaper and faster solutions than your competitors
iii. Research about trends and insights from other industries
iv. Look at what your industry is inefficient in solving the customers’ problems
1. i, ii, iii
2. ii, iii, iv
3. i, ii, iv
4. All of the above
Feedback
You should research on trends and insights from your own industry, in addition to other industries.
5. Question 5
Which is NOT the way Singapore try to address the problem of limited employees for start-up?
1. Outsourcing to regional locations
2. No code/low-code platform
3. Issue more work permits for foreigners to come and work in Singapore
4. Equipping the local workforce through SkillsFuture
Feedback
With limited human capital from the 5 million population, there is a constant struggle in getting
sufficient employees for start-ups. This situation is slowly addressed with SkillsFuture, no
code/low-code platform, and outsourcing to regional locations such as Vietnam, Indonesia, and
India.
6. Question 6
Amongst start-ups incubated by NTU, which of these are commonly cited reasons for failures?
i. Unable to create the Minimal Viable Product (MVP)
ii. Lack of financial support
iii. Founding team fell apart
iv. Lack of mentors
v. Unable to find the Product Market Fit (PMF)
1. i, iii, v
2. ii, iii, iv
3. i, ii, v
4. All of the above
Feedback
Founding team fell apart, inability to create MVP and find PMF were cited as reasons for failures
amongst start-ups incubated by NTU.
7. Question 7
The opportunity discovery process includes:
i. Forming a team
ii. Finding a sufficiently large customer archetype profile
iii. Getting the technology
iv. Uncovering customers’ pain points
1. i, ii
2. ii, iii
3. ii, iv
4. All of the above
Feedback
The opportunity discovery process includes finding a large enough customer archetype and
uncovering their problems that are severe enough for customers to willingly pay for a solution. It
does not include forming a team and getting the technology.
8. Question 8
Among the companies NTU has incubated over the years, which of the following statements is
TRUE for the failed companies?
1. The three main reasons of company failure are, firstly, the team fell apart, secondly,
unable to find the product market fit, and thirdly, unable to create minimum viable
product, the third reason being the most common one among the three.
2. The three main reasons of company failure are, firstly, the team fell apart, secondly,
unable to find the product market fit, and thirdly, unable to create minimum viable
product, the second reason being the most common one among the three.
3. The three main reasons of company failure are, firstly, the team fell apart, secondly,
unable to find the product market fit, and thirdly, unable to create minimum viable
product, the first reason being the most common one among the three.
4. The four main reasons of company failure are, firstly, the team fell apart, secondly,
unable to find the product market fit, thirdly, unable to create minimum viable
product, and last, but not least, mismanagement of cashflow.
Feedback
Among the reasons for the failed companies incubated by NTU, 82% is due to the team falling
apart, 10% is due to the inability to find product-market-fit, and 8% is due to the inability to create
a minimal viable product.
9. Question 9
What is the role of a Hacker in a co-founder team?
1. Technological knowhow to develop the solution
2. Package and sell the idea to partnerships and the masses
3. Creative design and the cool factor
4. Ensure a conducive working environment for the employees
Feedback
Hacker is the one most likely to sit quietly through a board meeting until uttering the three
sentences that answer the all-important question of "how" the new idea or initiative can be brought
into reality.
10. Question 10
Which of the following is NOT a competitive advantage of Singapore’s entrepreneurship
ecosystem for start-ups?
1. Singapore government policy is pro-start-up, from government funding, promotion
of business formation, technology transfer, etc.
2. Singapore’s education culture of focusing on producing employees for the industry
3. The technology developed in the Singapore Universities and research institutions are
available for start-up adoption at favourable terms
4. None of the above.
Feedback
Due to years of education focusing on producing employees for the industry, the culture of starting
up is still weak, especially in the area of deep-tech start-up which is more time consuming and
difficult.
Week 4
1. Question 1
Which of the following tips below may NOT aid in enhancing your cover letter?
1. Keep your introduction brief without elaboration.
Example: “I’m applying for Position X at Company Y”
2. Research whom to address your letter to
3. Short phrases or full sentences demonstrate your passion for the job
throughout your cover letter
Feedback
Correct answer. Try to stand out from the crowd, with a favourite short anecdote, a
quote that best describes you as a professional, or your personal tagline. Using “To
Whom It May Concern” or “Dear Sir/Madam” suggests you didn't take the time to
research more about the hiring manager. If the recruiter's name isn't included in the
job posting, try to research, call or email the HR department to find it.
2. Question 2
Which of the following statements are important reasons for researching a company
before an interview for Jennifer?
i. She can find out more about the company's values, culture, vision and mission to
assess if her personal qualities will be a good fit for the company
ii. The company is innovative and may adopt unconventional interview methods and
she can be better prepared for the interview
iii. She can find out more about her career progression pathways through individual
opinions online
1. i and ii
2. ii and iii
3. All of the above
Feedback
Correct answer.
It is always advisable to seek a company that will enable Jennifer to fit in well. Not
being fully prepared for innovative interview methods may lower her chances of
landing the job.
For career progression, it is better to seek information from the hiring manager as the
individuals’ opinions online may not give a complete or updated view on the
company’s values, culture etc.
3. Question 3
“Monitoring and assessing the performance of self, other individuals, or organisations
to make improvements or take corrective actions.”
This statement is considered as
1. Knowledge
2. Skills
3. Ability
Feedback
Wrong answer.
4. Question 4
How can you excel at Assessment Centres?
i. Express opinions confidently and facilitate the discussions where possible
ii. Lead the discussions and ensure that my ideas are always adopted
iii. Involve quieter teammates into the discussion and listen to everyone’s ideas. Show
that I can also collaborate and work well in teams
1. i and ii
2. i and iii
3. ii and iii
4. ii only
Feedback
Correct answer. Options i and iii are correct. Speak up, share your thoughts and be
confident. Be collaborative and encourage quieter members of the group to contribute
to the discussions. Refrain from dominating discussions or criticising other members.
5. Question 5
First impressions are made within the first 30 seconds and solidified in the first ten
minutes of an interview.
Why are first impressions important for interview sessions?
i. If you make a good first impression, this is the first step of getting yourself hired.
ii. You will have to prove yourself harder to change the first impression of the
interviewer.
iii. The hiring manager will offer a higher salary package if you are selected.
1. i and ii
2. ii and iii
3. i, ii and iii
Feedback
Correct answer. People will quickly judge others’ trustworthiness, physical strength,
and intentions to harm based on subtle facial and vocal cues. It is also harder to
change someone’s opinion once an initial impression is formed. While a good first
impression is positive, the interviewee will still need to sustain his/her performance
throughout the interview session.
6. Question 6
A behavioural interview is a popular interview technique employers use to assess job
candidates based on their past behaviour. When responding to behavioural based
interviews, We can
i. Focus only on the good past experiences or scenarios you had.
ii. Share a non-work scenario, what we wish to achieve, the action taken and the result
iii. Ask questions on the situation if we need further clarity before responding
1. i and ii
2. ii and iii
3. i, ii and iii
Feedback
Correct answer. It is good to share experiences we did not perform well. We can take
this opportunity to share how we can handle such situations differently. Do ask
questions if there are any areas we are unsure of. With more information, we can
better craft a good answer.
7. Question 7
What is considered components of a targeted résumé?
i. Keep résumé short and simple, to a maximum of two pages
ii. List only relevant skills, qualifications and job positions
iii. Indicate industry keywords to highlight your credentials and experiences in the
field
1. i and ii
2. ii and iii
3. All of the above
Feedback
Wrong answer.
8. Question 8
Which of the following should Jennifer focus her research on?
i. Reviewing the job description and the company background
ii. The latest professional dress code and make-up styles
iii. Preparing for questions to ask and preparing answers to potential questions by
interviewers
1. i and ii
2. i and iii
3. i, ii and iii
Feedback
Correct answer. The above tips will be useful to commence a positive interview.
Interview dress code and makeup shouldn't be loud or distracting.
9. Question 9
Which of the following can improve your digital branding positively?
i. Avoid making negative comments online and be mindful of the digital footprints
you leave on social media
ii. Create a professional and updated LinkedIn Profile
iii. Adjust privacy settings and restrict viewing for your non-professional social media
accounts
1. i and iii
2. ii and iii
3. i, ii and iii
Feedback
Correct answer. Any negative comments shared publicly online can affect your
personal branding. An incomplete LinkedIn profile may give the perception of your
lack of skills, experience and expertise.
If you want sites and profiles to be exclusively for friends and family, adjust your
privacy settings to ensure that potential employers don’t stumble upon information
that could potentially harm your chances of landing a job.
10. Question 10
Jennifer would like to create a positive impression for her interview. Which of the
following is not a good practice for Jennifer to adopt?
i. Arriving 15 mins before the interview to show that she is punctual
ii. Try not to ask questions to prevent being perceived as too assertive
iii. Try to share as much information as possible during the interview
1. i and iii
2. i and ii
3. ii and iii
Feedback
Correct answer. Arriving within 15 minutes before the interview is a good practice.
Not having questions prepared signals the interviewee doesn’t care or hasn’t done
his/her homework. On the other hand, talking too much during an interview creates a
poor impression by sharing irrelevant information or not having the ability to answer
the question directly and clearly.
Week 5
1. Question 1
How should you conclude your elevator pitch for an opportunity with an organisation?
i. Elaborate on your suitability
ii. State how the current opportunity would align with your interests
iii. Describe your relevant experiences
iv. State the specific type of opportunity you are looking for (e.g. internship, full-time position or
volunteer stint etc.)
1. i, ii
2. ii, iii
3. ii, iv
4. iii, iv
Feedback
When concluding your elevator speech, briefly specify the opportunity you are looking for and
why it aligns with your interests.
2. Question 2
Sarah has just created her Linkedin account today. Which of the following is NOT a good way to
start building her professional online presence?
1. Make it a point to share content so that her followers can remember her when they
see her posts often.
2. Be Selective of Who She Follow & Who Follows her.
3. Do not reply to your followers comment if you are unable to do.
Feedback
Incorrect answer.
3. Question 3
Your colleague approaches you for advice regarding her pitch deck presentation. She does not
know how to start. What would be your suggestion to her?
1. Start by illustrating the problem
2. Start by explaining the solution
3. Show the profitability of the business idea
4. All of the above
Feedback
Pitch deck should start with explaining the problem so that the solution to the problem, when
presented later, and the size of the market, can be more easily understood.
4. Question 4
Why is Personal Branding important in today’s competitive job market?
1. Personal Branding helps you to differentiate yourself and helps you to stand out
from the crowd.
2. Personal Branding helps people to know about the connections you have.
3. Personal Branding helps to you to itemise and showcase all your achievements.
4. Personal branding helps you expose to a small group of audience.
Feedback
Correct answer! Your personal brand will highlight unique qualities of yourself and help you
differentiate yourself from others. Personal branding is not about listing all your achievements or
for people to know how many connections you have.
5. Question 5
The team realised that their elevator pitch exceeds the maximum time allowable because they
went into too many details on the solution component. They will need to prioritise one of the
following to focus on. Which should they choose to keep?
1. Focus on the profitability of the solution
2. Focus on how the solution solves the problem
3. Focus on how the solution can be implemented
4. Focus on the cost of the solution
Feedback
You should craft your solution in a simple and concise form and get to the core of how your
product solves the problem.
6. Question 6
Casey is a start-up entrepreneur presenting her elevator pitch to potential customers like you.
o “Hi, my name is Casey and my company develops, and designs personalised online sales
channels.
o One, online customers enjoy a flawless user experience tailored to their needs and
interests, and two: our clients get automated solutions that dramatically boost sales
o We helped our last client increase online revenue by 120 percent month-over-month
o Does your company have any experience with e-commerce automation?”
What additional information should she include in her elevator pitch above?
i) Define the problem
ii) Describe her solution: Products or services
iii) Her target market: Consumer segments
iv) Her unique business proposition
v) Management team and financial summary of her start-up
5. i, iii
6. ii, iii
7. iii, v
8. All of the above
Feedback
Casey has described her services and unique business proposition. However, she should define the
problem and identify her target market. Management team and financial summary of her start-up
need not be included in her elevator pitch.
7. Question 7
What type of Pitch Decks are usually more effective to convince potential investors about your
business ideas?
i) Engaging
ii) Compelling
iii) Detailed
iv) Informative
1. i, ii, iii
2. ii, iii, iv
3. i, ii, iv
4. i, iii, iv
Feedback
For the pitch to be successful, it must be engaging, informative and highly compelling. It will help
gain investor confidence and hold their attention long enough to convince them of all the benefits
of investing in your idea.
8. Question 8
In the middle of the networking session, Kelvin has connected with a Hiring Manager for a local
Technology firm. During the conversation, the Hiring Manager has shared topics which are not
relevant for Kelvin for a long time. Kelvin should:
1. Let the Hiring Manager finish the point, Change the topic and Request information
on job position openings.
2. Let the Hiring Manager finish the point, Change the topic and ask about career and
job path questions.
3. Continue listening and let the Hiring Manager lead the discussion to strike a positive
impression.
Feedback
Correct answer. Sometimes, the person you’re talking to will go on and on with irrelevant topics
and information. Do let the person finish their point, refocus the discussion and try to steer the
discussion in areas you are interested in politely.
Networking is for developing relationships, not finding a job on the spot.
Use your networking meetings to learn more about the person you’re talking to, gain information
about careers, find more contacts, and seek advice.
9. Question 9
Kelvin, a 1st-year student in the School of Computer Science and Engineering, has been invited to
Robotic Process Automation (RPA) programmer networking session. How should Kelvin start to
plan for this event?
i. Think about what you will like to achieve & find out who will be attending the event
ii. Practise elevator speech & Prepare Student Business Cards & a Pen
iii. Add those who will be attending the event in Linkedin before the session.
1. i & ii
2. ii & iii
3. i, ii and iii
Feedback
Correct answer. Set a goal for yourself. Review the RSVP list before the event so that you can
prepare what type of questions & discussion to engage them
Prepare an introduction that briefly highlights your qualities, skills and interests. Student Business
Cards & a Pen will be good for exchanging contacts. It is better to add contacts after networking
with them. The chances of them accepting Kelvin’s request will be higher.
10. Question 10
What should you plan to do during a networking session?
i) Check out who are the potential employers and approach them to introduce yourself
ii) Look out for friends and move around with them so that you will not be alone when engaging
with new contacts
iii) Engage in conversations with different people. There are possibilities of building mutually
beneficial and professional relationships
1. i & ii
2. ii & iii
3. i & iii
4. All of the above
Feedback
Network with people that can offer you a job. But also network with other people who might open
up potential opportunities for future collaborations and building of mutually beneficial and
professional relationship.
Week 6
1. Question 1
Nick has realised that one of his staff reported working on a casual dress day wearing
revealing ripped jeans with holes. Even though jeans are allowed at work, the
revealing jeans are slightly offending. Nick has raised this concern with his staff,
however, the staff does not feel there is an issue. Which of the following can help
Nick to address this issue with his staff?
i. Develop a casual dress guide that provided both written and pictorial guidelines for
acceptable casual attire
ii. Have an open discussion, coach the employee and realign corporate expectations
iii. Issue warning letter to the employee
1. i and ii
2. i and iii
3. i, ii and iii
Feedback
Correct answer. It is good practice to develop a corporate dress code guideline as
“common sense” may be subjective to individuals. Also, spending time with
employees to explain the expectations can help in better communication and
understanding.
2. Question 2
You have just secured an Internship. Which of the following attitude should you adopt
to maximise your Internship?
1. Impressing the supervisor is the most important thing to do. Building
good workplace relations with colleagues is not necessary.
2. Consulting and updating the supervisor regularly on the progress of the
Internship projects and seeking feedback on areas to improve.
3. As the Internship period is only 10 weeks, select assignments that you
deem important and reject tasks that seem menial.
4. Make sure that your work is well documented and only provide your
supervisor with the progress report to be submitted at the end of the
internship period.
Feedback
Correct answer. Every Internship is a learning opportunity. Maximise it by
contributing to the various assignments given to you. Engage your supervisor and
seek for feedback regularly. Build good workplace relations with your colleagues,
getting to know more people during your internship goes a long way. They may
connect you with future work/learning opportunities and you can do the same for
them.
3. Question 3
Millennials bring some traits to the workplace that differentiate them from Generation
X and Baby Boomer employees. Which of these statements is not true about
Millennials?
1. A lot of work and thought is required for managers to gain their loyalty.
2. They like to learn new things and be challenged constantly.
3. They crave frequent feedback and positive reinforcement from their
bosses.
4. They will put up with a bad work environment if they are being
generously compensated.
Feedback
Correct answer. Gen Z will NOT put up with a bad work environment even if they are
being generously compensated.
4. Question 4
Due to Ann’s job task, she is required to obtain information with a China colleague to
complete her project. However, the colleague delayed in sending her the required
information and she is concerned that she might not be able to complete her task in
time. How should she garner buy-in from her China colleague?
1. Share with the colleague that her internship might be affected if she could
not complete the project in time.
2. Share with the colleague that the delayed in her job tasks may affect the
overall team performance
3. Check with the colleague if she has any issues resulting in the delay and
how can Ann help her.
Feedback
Wrong answer.
5. Question 5
Ann is delighted to secure an internship in her dream organization in the Ecommerce
sector. She is expecting:
1. To perform and land a potential permanent job offer.
2. To offer a supporting role and wait for her supervisor to delegate job
tasks
3. To validate her interest and take the opportunity to explore different
paths in the industry
Feedback
Correct answer. Internships are a great opportunity to get exposure to a potential
career path without having to choose it for the long-run. Although some interns are
offered employment, there is no guarantee this will happen. It is better to adopt a
positive mindset, Be proactive and take on tasks, it will enable Ann to pick up new
skills along the way.
6. Question 6
A colleague who has come back from the States has been providing compliments to
Ann’s work. Ann is motivated upon receiving these praises. However, at the same
time, she felt she has done nothing out of the extraordinary in her work so far. How
would you advise her?
1. Accept the praises and be confident of the work she has done so far.
2. Shrug off the praises and carry on her work.
3. Accept the praises, seek feedback from others and also reflect deeper on
the merits of her works.
Feedback
Correct answer. Americans enjoy trading compliments practically everywhere,
substituting them for other speech acts, such as greeting, thanking, apologizing, or
opening up a conversation. While it may be true that Ann is performing well, it may
also be good to take the praises with a pinch of salt and continue to gather feedback
from other colleagues for a more balanced view of the situation.
7. Question 7
Ann was having a discussion with her supervisor one day, and she consulted her
supervisor on managing a multicultural team. He shared that when he first joined the
company, he also ran into some issues working with a team with multiple
nationalities. Which of the common practices may help in improving multi-culture
team performance?
i. Revamp recruitment & selection process
ii. Implement team building & cultural diversity training
iii. Manage everyone the same, without any bias or regard to their cultural
background
1. i and ii
2. ii and iii
3. i, ii and iii
Feedback
Correct answer. Cultural training or team-building workshops are a good way to
improve teamwork. It is also important to understand the culture and the value system
of team members.
8. Question 8
Building professional workplace relations is important. Which of the following
approaches should you adopt?
i. Keep relations strictly professional, only talk about work and nothing else
ii. Be pro-active and get know your colleagues better, join them at lunch or after work
activities
iii. Arrange to meet your supervisor regularly to share on your progress, to clarify
issues and to ask for feedback
1. i and iii
2. ii and iii
3. i only
4. i and ii
Feedback
Correct answer. Building mutually trusting workplace relations are important. Getting
to know your supervisor and co-workers better can create a more productive and
rewarding work environment for all.
9. Question 9
How can we effectively manage multi-generational teams?
1. Understand their motivations and look at issues from their perspectives.
2. Explain that everyone must keep up with the times and follow the way of
the Millennials and Generation Z.
3. Pay attention to how they speak, how they dress and try to imitate them
so as to blend in.
Feedback
Correct answer. When we are aware of multi-generational co-workers' work
motivations and communication styles, we can better manage each other's
expectations and be more effective as a team.
10. Question 10
When Ann completes her internship program, She should not:
1. Leave constructive feedback to the company if there are areas to improve
on.
2. check in to see what the status of that project is after you’ve left the
internship.
3. Update her Linkedin profile and slightly overstate her involvement in the
project she was involved in to gain more credibility.
Feedback
Correct answer. In our digital age, it is easy for professionals to network with other
professionals in similar industries to find out the actual tasks Ann has performed in
the project.
When interns check-in to see how the project is going after they leave, it is a good
gesture to show that they really care not just for the work they did, but also about the
outcome
There are times where some internship experiences are not positive. Instead of posting
your experiences online, try to reach out to your supervisor or HR manager directly in
a constructive feedback manner.
