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CV Sep21

Ghanshyam Mishra has 9 years of experience in sales roles. He has worked at Samsung India, PayU India, and Bureau of Indian Standards. His experience includes business development, key account management, sales, customer success, and marketing. He has a track record of consistently achieving or exceeding sales targets.

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0% found this document useful (0 votes)
69 views3 pages

CV Sep21

Ghanshyam Mishra has 9 years of experience in sales roles. He has worked at Samsung India, PayU India, and Bureau of Indian Standards. His experience includes business development, key account management, sales, customer success, and marketing. He has a track record of consistently achieving or exceeding sales targets.

Uploaded by

Ghanshyam Mishra
Copyright
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We take content rights seriously. If you suspect this is your content, claim it here.
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GHANSHYAM MISHRA

Contact: 8585956976, 9716780484


eMail_id: [email protected]
LinkedIn: linkedin.com/in/gauravghanshyam

CAREER SUMMARY:
I am an ambitious, self-starter & detail-oriented professional with 9 years of experience who is networked with some ofthe
most significant channel partners in India & able to prioritize & accomplish multiple tasks. I strategize, develop effective
relationships with key decision makers & turn business prospects into regular buying customers. Targeting assignments
in- Key account management, BDM, B2B, B2C, Channel sales, IT-product sales, presales & customer success with the
leading eCommerce/ERP/CRM/Digital/Pos-Payment solution organizations. My key skill areas include but not limited to:
• Govt./Corporate Sales • New client acquisition • Marketing Strategy/plan • Software Sales (ERP/CRM)
• Public Speaking • Key A/c Management • Customer retentions • POS/Billing Solution
• Biz Development • Up selling & Cross selling • Customer Service • IT Tools/Solution Sales

CAREER ROLES, ORGANIZATION & TENURE:


• SPO- Marketing & Consumer Interface at Bureau of Indian Standards : Feb 2020 to Present
• Corporate Sales Specialist at Samsung India : June 2017 To Dec19 (2.7 years)
• Sr. Business Development Manager at PayU India : March 2015 to April 2017 (2.2 years)
• Business Development Manager at Trade India : Aug 2012 to March 2015 (2.7 years)

AREA OF EXPERTISE:
• Expertise in complete sales cycle- suspect, prospect, follow up, pipeline, presales, cold calling, lead generation,
closures, merchant acquiring & onboarding for- Lead Squired, Crm4Sure, Sales Mate- CRM Software.
• Customer success, customer relation & customer retention with strong negotiation skills
• B2B/B2C, channel sales, Sales forecast, strong up selling-cross selling and add on selling skill
• Relationship management & BDM with PSUs/Govt. Dept. by Govt. Tendering & Bidding process via GeM Portal.
• Software sales, concept & solution sales- Payment Solutions, POS/EDC, CRM, ERP, CPQ, SFA, FFA

WORK EXPERIENCE:
 Business Development Manager- Trade India- Aug 2012 to March 2015 (2.7 years)
• Merchant acquisition through cold calling and Lead generation
• Cold calling, Data mining and lead sourcing from digital sources
• Fix appointments, follow up, sales meetings and presentations
• Meet the prospect clients for online catalogue & online advertisement
• Convince SME’s CEO, Business heads to use Trade India’s offerings
• On boarding merchants for client servicing, to get sales inquiries & promotional services
• Business development through client servicing
• Up selling and cross selling for AdWords to live merchants.
• Account management and maintaining relationships with merchants
Achievements: Regular Incentive Gainer of the team, MoM and QOQ basis.
 Sr. Business Development Manager at PayU India- March 2015 to April 2017 (2.2 years)
• Taking responsibility and ownership of individual as well as team target
• Business development through lead generation, fresh meeting price negotiations and deal closures
• Building Strong pipeline and follow-up, doing negotiation meetings with SMB heads & startups CEOs
• Sharing product proposal and offerings for PoS machines and Payment solutions.
• Documentation and account registration of onboarding merchants
• Account-management & customer retention (billers & retailers)
• Sales of PayU- POS/Payment Gateway/e-Wallets & Card Swipe Machines
• Ensure that merchants/partners are serviced as TATs for their proposals
• Handling operational queries/service-requests of payment gateway/wallets & POS
• Maintaining relationships with existing customers for customer retention, cross selling, up selling & VaS
Achievements: Recognized as Consistent performer for the startup PayU- PoS Vertical
• Met 200% of set target April 2016
• Got promoted in short tenure from BDE to Sr. BDM Aug 2016
• From Team player to team leader Dec 2016
• Bagged- Consistent PayU out performer award 2017

 Corporate Sales Specialist at Samsung India - June 2017 To Dec19 (2.7 years)
• For products & services of- Mobile/Tabs Vertical, CRM, Sales force automation/FFA, Digital Catalogues,
EMM/MDM/Knox Security solution, IoT, Wearables- Gear VR, Educational- Flip Boards, Digital/Smart Classes
solutions (60:40 Inside: on field).
• KRA’s: New corporate-client acquisition, a/c management, proposal sharing, commercial negotiation & closures.
• Cross-selling & upselling, maintaining relations with existing customers & sales-channel.
• Support marketing event, email blasts/collaterals & get the ROI by event-leads/attendees
• Deploy territory plan & sales activity with clients & partners to maximize opportunities
• Communicating all order & reports of customer/partner transactions of the concern patch.
• Utilize CRM to track inward & dropped leads & effectively manage assigned leads.
• Customer Servicing: By solving the queries and getting grip of customer retention; have bagged- Deal 1- Usha
Int- Mobile deal turned into a tablet deal with top up of Knox MDM, Boot logo. Deal 2- Eco Rent a Car- Fit
product Tab + Knox security, MDM, Knox configure, Geo tagging.
• Channel Partner Management to shorten the sales conversion cycle & ensure billing.
• Vision Distribution, Satluj, Electro photo, Vision Distribution, Team computer, Ingram. Partner with SCM for
forecast & inventory level of new, priority products.
• Onboarded Clients- AVL, Fitjee, Eco Cars, Nagarro, Nucleolus, IKYA, SBI Life, Jubilant, Hero.
Achievements:
• Acquired new client base of approx. 30 customers in FY-18 with a combined team metric was 100 customers.
• Got regular deals from 5National Distributors & 10 channel Partners across North India Region.
• Consistently achieved quarterly target of FY-18 with an average of 150%.
• Acquired 10 new transactional partners in FY-18 for targeting new customers.
• Best Performer 2017 H1 for achieving 180% & 150% for 2 consecutive quarters for overall India Region.
• Handled top 10 KAM accounts in Delhi like Spice jet, AVL, Heidelberg cement, PayTM, Eco rent cars with goal-
sheet up to 3 million per annum, over-achieved with an average of 115% on all the occasions.

 SPO- Marketing & consumer interface at Bureau of Indian Standards: Feb 2020- Hyderabad
• Creating annual sales, marketing & revenue generation plan: maximizing license holders of BIS registration
and adoption of certification of ISI Marked products among industries.
• Publicity of Conformity Assessment Schemes (ISI Mark, Hallmarking, and Registration Mark), Laboratory
services, Management system certification, FMCs scheme, training, consumer engagement etc.
• To do regular meetings with consumer & industries and Planning & implementing Standards promotion
strategies via Govt. tenders, consumer & hallmarking programs, licensee meets, Standards
amendments/amalgamations, training on QCOs etc.
• To organize workshops, awareness campaigns among industries both- Pvt. & Govt. bodies & other Stakeholders
ie- DIC (District Industry Centre), KVK (Krishi Vigyan Kendra), RWAs, Cooperative Societies, NGOs, SHGs,
Farmer Groups, Aanganwadis & Asha workers, CSCs and attending meetings organized by other bodies.
• Meeting with Government Ministry/Department/Official, District Administration/ Departments, Training Program
conducted for Government Officials
• Online & offline PR- Managing all the publicity & directing agencies for ATL/BTL, Standards Promotion
activities, engagement mechanism social media ad campaigns. Coordinating with print & digital media, PR
agencies and aligning the task related to outdoor ads to them.
• Responsible for written and verbal communication- content with organization, industry/associations.
• Customer relationship management through various channel, Offline, meeting, Online- Social Media campaigns.
• Procurement of publicity materials, corporate gifting items & establish customer help desks, for dedicated topics
oriented to customer service and consumer awareness.
• Guiding Consumer & Industries about ISI/BIS certification laboratories service & testing facilities.
• Organize Industry awareness campaigns time to time for in regards to Quality control orders (QCOs).
• Creation of Standardization Cells, Meeting with Standardization Cells for awareness & Training Program
conducted for Industries. Market Survey of non- ISI marked products.
• Making Standards clubs in academia, to organize events, Quiz and facilitate them with Industry & laboratory
visits for students, organize training and facilitate certificates accordingly.
• Organize events & programs with Govt. bodies as instructed by BIS. as Gandhi Jayanti, Independence Day,
Republic Day, World Standards Day (14 Oct), National Consumer Day (24 Dec), ODOP.
• Achievements: Got regular workshop approvals for BIS from 14 District centers for Telangana region.
• Consistent monthly performer for year 2020.
• Best Performer BIS 2020 for achieving 115% & 130% for 2 consecutive quarters at PAN India Level.
• Topped Max Standards clubs numbers PAN India level: Tapped All the KV (Kendriya Vidyalayas) of the state for
Standards clubs: approx. 70+ Kendriya Vidyalayas in which 19 KVs are under Defence Sector, 47 under Civil
Sector, 05 under Project Sector and 01 under Institute of Higher Learning. in FY-20.
• Consistently achieved quarterly target of FY-20 with an average of 120%.
• Acquired 3 Agency partners for Publicity and Promotional activities of Hallmarking.

INTERNSHIPS:
Apnacircle.com: Digital marketing: Topic: Online Digital media in Current era.
To sale& promote the IT & Website-Products of APNACIRCLE.COM (Viadeo)
Earth infra: Topic: Scenario of Residential & commercial projects in Earth infra.
To Build & promote strategies on factors which people consider while purchasing the property.
Pepsi India: Topic: Marketing strategies of Pepsi in Noida & Ncr. May-08 To July08: As per market share, demand,
asses supply chain management increase & maintain retailers for Pepsi with more effective retailer relationship.
PROFESSIONAL& EDUCATIONAL QUALIFICATION:
MBA: Marketing+Finance: Galgotia’s University Gr. Noida -2013
BBA : NGB University, UP. -2011
12th : Allahabad Inter College, UP. -2008
10th : Jumna Christian Inter college, UP -2006
DCA : Computers & MS office, SEO, Tally 9.0 -2010

PERSONAL PROFILE:
Father’s Name - AP Mishra
Date of Birth - May 05, 1991
Permanent address - Prayagraj. Up. 212307
Mailing Address - Flat No. 11, Sharma Apartments, Pandav Nagar, East Delhi, 110092 India.

Declaration: The above information is correct to the best of my knowledge. (Ghanshyam)

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