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PLEASE READ AND FOLLOW THE
INSTRUCTIONS GIVEN IN THE GENERAL
MAINTENANCE AND USER MANUAL
BEFORE USING THE GENERATOR SET!
PLEASE READ AND FOLLOW THE
INSTRUCTIONS GIVEN IN THE GENERAL
MAINTENANCE AND USER MANUAL
BEFORE USING THE GENERATOR SET!
Dear User,
We would like to thank you for choosing our company and our product.
Arken Generator operates in its modern facilities, providing safe and high
quality products and services under ISO 9001 Quality Management System and CE standards.
Your generator set is subject to quality control and testing in each phase of
manufacturing-through assembly to delivery; and is manufactured environmental and people
friendly in accordance with ISO 14001 and OHSAS 18001 Quality Systems.
Our documents are meticulously prepared with extensive academic background and 20 years
of experience. General Maintenance & User Manual, Diesel Engine Maintenance and User
Manual and Alternator Maintenance and User Manual including the danger, warning and
safety measures have been delivered to you with your generator set. Before using your
generator, we kindly request from you to read, understand and keep all documents carefully
for your and others safety of life and property.
You can use your product economically while rendering a hassle free service by having the
control and maintenance completely performed at regular intervals through
signing Support Service Agreement.
We will continue to provide an uninterrupted service to you with our technical service teams
that are ready at work for 7days - 24hours.
Please inform us about your requests and suggestions for you contribution to our product
and service quality ([email protected])
Manual and Alternator Maintenance and Operation Manual and safety precautions
generator set, disconnect the battery terminals and disconnect all cable
relevant sections of the book. Please refer to the Arken Generator for incomprhensive
Lifting
Point
Wh en t h e g e n e ra tor s e t i s s u s p e n d e d , al ways ke ep the lifting d evice o p erato r in
during the maneuvers and do not restrict the maneuvers of the towing vehicle.
Do not Remove the Guards Protect your body
and your clothes
Make sure that the exhaust gas outlets are not directed to the areas where the personnel are
located, to the areas with danger of diffusing or next to the air intake ducts.
Generator sets involve a group of components that may pose a risk to the environment. The
main ones of these are lubricating oil, diesel fuel, gasoline, exhaust gas, battery and etc.
Do not dispose of batteries that are new or ended their life cycle, and deliver them to the
Bring the patient to prone position so that his head faced to one side and the forehead rested
on his hands.
and applied without force. ( 10-15 kg is enough). Keep this position approximately for 2.5 seconds.
Release the pressure by sliding from the shoulders to the elbows of the patient with your
hands (approximately 1 sec). Following this, by holding the elbows, lift the patient’s arms and
shoulders slightly, at the same time stretch the patient backwards (about 2.5 secs). (See C)
Lower the patient’s arms (see D) and take your hands back again so that your hands will be
over the patient’s shoulder bones.
Junction-Box
engine is provided with all the equipment that is necessary to ensure the safe operation.
Alternators; manufactured in accordance with IEC 60034-1; CEI 2-3; BS 4999-5000, VDE 0530;
NF 51 -100.111; OVE M-10; NEMA MG1.22 standards and CE norms; state-of-the-art technology
product; high-efficient; with maintenance-free bearing system; has brushless self-excited voltage
regulation system provides precise setting and regulation of voltage; passed the test stages;
designed to ensure trouble-free operation, ease of maintenance and long service life are used.
You can find all the technical details of the engine and alternator in the original DIESEL ENGINE
MAINTENANCE AND OPERATION MANUAL, and ALTERNATOR MAINTENANCE AND OPERATION
MANUAL that are provided with GENERAL MAINTENANCE AND OPERATION MANUAL.
Arken Generator uses daily fuel tank inside the chassis for the generator sets up to
800kVA. Legged type external fuel tank is provided for greater power sets.
A primary fuel filter or a water separator filter to be mounted over the fuel supply line between
the tank and diesel engine is recommended.
Arken generator makes its own chassis production based on international standards for all
generator sets. The chassis are designed and manufactured from plate sheet or profile content
so as to provide high strength against vibration and stress.
Various systems have been developed for performing a safe and reliable service, to protect the
system against failures and for the transfer of load.
that are not exposed to contaminants, corrosive or conductive dust carried with wind, lint, smoke,
Place generator sets to areas where effects of motor vehicles or heavy machinery can not interfere.
Do not install and use the generator set in an environment likely to be pose a danger in anyway.
(Protective cabinets may be used upon request)
Generator set can be placed on floors such as platform, dirt surface, building and steel construction.
If desired, the platform can be constructed so as the remaining part of the floor can be isolated
Secure generator sets to the floors and platforms with joint bolts or equivalent and prevent them
In order to protect air openings, louvers must be installed for the windows. They may be fixed or
Caution!
The principle of the fuel system
1. Fuel Tank
2. Filter
3. Fuel Filter Cartridge
4. Fuel Filter Housing
4a. Water drain tap
4b. Bleeder screw
5. Fuel pipe fitting
6. Fuel injection pump
7. Injector
8. Fuel pressure relief valve
9. Fuel return line
10. Fuel feed pump
CAUTION!
The turbocharger bearings running at extreme high-speed are primarily influenced by abrasion that
may cause oil leakage and damage. There will be more oil consumption than the normal value as a
result of such running.
PROBLEM POSSIBLE CAUSES SOLUTION
Batteries are discharged Charge/Replace
The starter motor failure Repair/Replace
Oil specification is inappropriate Change with appropriate oil
No fuel Add
Air in the fuel system Bleed air
Fuel solenoid is not working Repair/Replace
Fuel filter is clogged Replace
Engine turns slowly,
Fuel priming pump failure Repair/Replace
but not running
Fuel injection pump failure Adjust/Repair/Replace
Compression pressure is insufficient Measure/Engine overhaul
Engine mechanical failure (piston, rings, etc.) Engine Overhaul
Control unit failure Set/Replace
Control panel problem Repair/Replace
Electrical connections problem Replace
Batteries are discharged Charge/Replace
Starter motor failure Repair/Replace
Starter relay failure Replace
Control unit failure Set/Replace
Emergency stop button is pressed Switch to normal pos.
Generator is at off position Switch to normal pos.
No fuel Add
Problem in fuel system Repair/Replace
Engine is not running Air in fuel system Bleed air
Fuel specification is inappropriate Use appropriate oil
Air intake is clogged Open the flap
Air filter is clogged Replace
Compression pressure is insufficient Measure/Engine Overhaul
Engine mechanical failure (piston, rings, etc.) Engine Overhaul
The ambient is very cold Warm up the ambient/engine
Electrical connections problem Repair
Mains power problem Control mains input voltage
Fuses blown Repair
Generator does not Control unit failure Set/Repair/Replace
stop Stop solenoid failure Set/Replace
Generator is performing cooling Wait/Check the time
PROBLEM POSSIBLE CAUSES SOLUTION
Air filter is clogged Replace
Injectors are defective Adjust/Replace
Wrong type of injectors Replace
Inadequate supply of fresh air Optimize
Insufficient hot air discharge Optimize
Inappropriate blinds / hood Optimize
Excessively contaminated or clogged radiator Clean/Replace
Intercooler is clogged Clean/Replace
Engine overheating Cooling water is insufficient Add
Cooling fan is not working properly Repair
Belts worn or loose Adjust/Replace
Excessive lubrication oil Replace
Water hoses are clogged Control/Repair
Water pump is faulty Repair/Replace
Motor thermostat failure Control/Replace
Cooling system (water-air) leakage Repair/Replace
Overload Reduce load
Excessive exhaust gas back-pressure Optimise
Lubrication oil specification is inappropriate Replace
Lubricating oil Censor failure Replace
pressure is too high Indicator is faulty Replace
Lubrication oil specification is inappropriate Change with appropriate oil
Excessive lubrication oil Replace
Blue exhaust gas No-load/Low-load operation Load over 30%
output Excessive oil consumption Measure/Engine Overhaul
Compression pressure is insufficient Engine Overhaul
Engine mechanical failure (piston, rings, etc.). Control/Replace
Cold start system failure Warm up Ambient/Engine
Engine is too cold Control/Replace
Motor thermostat is defective (temperature Replace
does not rise)
White exhaust gas Fuel specification is inappropriate Replace
output Fuel injection pump failure Adjust/Repair/Replace
Injectors are defective Adjust/Replace
Overload Reduce Load
Fuel specification is inappropriate Replace
Valve clearances are not adjusted Adjust
Injectors are defective Adjust/Replace
Fuel priming pump failure Repair/Replace
Compression pressure is insufficient Measure/Engine Overhaul
Air filter is clogged Replace
Inadequate supply of fresh air Optimize
Charge air is not cooled down Control/Repair
Excessive lubricating oil Replace
Use of low-viscosity engine oil Optimize
Oil leakage Repair
No-load/Low-load operation Load over 30%
Engine mechanical failure (piston, rings, etc.) Measure/Engine Overhaul
Oil cooler failure Repair/Replace
Cylinder head problem Repair/Replace
PROBLEM POSSIBLE CAUSES SOLUTION
Batteries are discharged Charge/Replace
The starter motor failure Repair/Replace
Oil specification is inappropriate Change with appropriate oil
Fuel over- No fuel Add
consumption Air in the fuel system Bleed air
Fuel solenoid is not working Repair/Replace
Fuel filter is clogged Replace
Fuel system problem Repair/Replace
Air in fuel system Bleed air
Fuelspecification is inappropriate Use appropriate fuel
Air intake is clogged Open the flap
Air filter is clogged Replace
Compression pressure is insufficient Measure/Engine Overhaul
Motor output power Engine mechanical failure (piston, rings, etc.) Engine Overhaul
loss Ambient is too cold Warm up Ambient/Engine
Electrical connections problem Repair
Mains power problem Control mains input voltage
Fuses blown Repair
Control unit failure Adjust/Repair/Replace
Stop solenoid failure Adjust/Replace
Generator is performing cooling process Wait/Check the time
Loose connections Control/Repair
Alternator does not
Rotating diodes or supressor failure Control/Replace
produce voltage (no-load
voltage is lower 10% than Exciter circuit short-circuit or disconnected Control/Repair
nominal voltage) Insufficient voltage reference Apply external warning
Fuseis blown (at AVR line) Replace
AVR failure Control/Adjust/Replace
Alternator does not
produce voltage (no-load Exciter stator link is broken Control/Repair
voltage is lower 20-30%
than nominal voltage. Exciter stator is connected incorrectly Control
Voltaj insentivie to AVR
Speed is lowerthan nominal Control Engine Speed
potentiometer rotation)
Voltage potentiometer is not set Set
Fuse is blown Replace
Voltage is at 50-70% of AVR failure Control/Adjust/Replace
nominal value
Over exciter limitation Adjust AVR pot
Voltage pot. Is not set Adjust Voltage (V) pot
Capacitive load Remove load capacitor
Output voltage is too high AVR failure Control/Adjust/Replace
Engine speed is variable Adjust Engine speed
Stability pot is not adjusted Adjust STAB pot
Instable output voltage AVR failure Control/Adjust/Replace
Arken Generator products are covered under the scope of guarantee in accordance with the terms
and instructions specified in the guarantee procedure. In order to receive guarantee service and
not to be excluded from the guarantee coverage of your generator set within the warranty period,
act in accordance with this procedure.
Keep invoices, warranty certificate, dispatch note and service registration forms of your generator
set. These documents must be presented when requested.
Obligations of Arken Generator
* The warranty period is 1 (one) year or 1.000 hours of operation - whichever comes first- from the
date of invoice.
* The complete part of the product, including all components is covered by our company’s warranty
against manufacturing and product defects.
* Malfunction of product within the warranty period due to defects both in terms of material and
workmanship and as well as assembly; will be repaired without requesting any charge under labor
costs, under the cost of replaced parts or under any other name.
* Arken is obliged to deliver the maintenance and operation manuals together with the product.
Obligations of the Customer
* The issues included in General Maintenance and Operation Manual, Diesel Engine Manual and
Alternator Manual provided with the generator set should be observed. The damages due to
failure to comply the issues included in these manuals are excluded from the scope of guarantee.
In case of losing any of these books, the customer is obliged to obtain the book as soon as possible.
* Installation approval and commissioning process of the generator set should be performed by
Arken or an authorized service technician. On the contrary case, the guarantee shall be invalid.
* The intervention of third parties, other than the technical services of Arken, should not be allowed
under any circumstances. Otherwise, the guarantee shall be invalid.
* The placement and installation of generator set should be performed in accordance with
installation principles specified by Arken. Failures due to improper installation shall not be
covered under the scope of guarantee.
* The periodic maintenance, inspection and adjustments specified in General Maintenance and
Operation Manuals should be carried out exactly. In case of failure to perform any of them, the
guarantee shall be invalid.
* Spare parts and consumables (engine oil, filters, antifreeze, belts, injector nozzle, etc.)that are
naturally weared or needed to be replaced depending on the generator set’s operating hours or the
period of being in use, are excluded from warranty coverage, and the replacements are charged.
* Specific and sufficient amounts of lubricating oil, antifreeze or additives specified in General
Maintenance and Operation Manual must be used. In the event of the use of oil and anti-freeze
with different characteristics and Standard that are dirty and lost their characteristic features,
the warranty shall be invalid. In case of not using anti-freeze, the warranty shall be invalid.
* Diesel (diesel fuel) specifications that are mentioned as fuel in manuals must be used for diesel
generator sets. The guarantee shall be invalid in case of using biodiesel, JP4, JP8, kerosene-based
fuels, fuel oil, gasoline and etc., and also fuels that are dirty, aqueous and including chemical
additives.
* Batteries must be stored under protection and should not be discharged. Batteries that are
deformed, broken, and lost their features due to being discharged and overcharged are excluded
from the guarantee covarege.
* Attachments and modifications over the generator set’s control system-manual, automatic,
synchronization panels, transfer boards, equipment and etc. - must be carried out by Arken. On
the contrary case, the warranty shall be invalid.
* Generator control unit programs must be set up or changed by Arken technical officer. On the
contrary case, the warranty shall be invalid.
* Operate and stop the generator sets as described in the general maintenance and operation
manuals. Do not operate and stop under load. This may lead the engine valves and components,
alternator excitation windings, rotating exciter diodes, suppressor and voltage regulator card to
be damaged. The damages occurred due to this condition are excluded from the coverage.
* Original spare parts and consumable materials (oil, fuel, filters, belts, etc.)approved by Arken
should be used during the warranty period. The guarantee is terminated in case of using spare
parts and supplies that are not approved.
* The guarantee shall be invalid in case of deleting, removal or changing the labels of the generator
set.
* Generator set should be used according to the category (Standby) and declared value indicated
on its label. Faults due to imbalanced loads exceeding the declared value at different operating
category, are excluded from the guarantee coverage.
* The generator set should not be used under 30% load for a long time. Faults caused by operating
under no-load or low-load specified in the general maintenance and operation manual are out of
warranty.
* Natural disasters, earthquakes, snowstorm, landslides, fire, flood, inundation or damages
resulting from the power grid are excluded from the scope of the guarantee.
Manufacturer Company
ARKEN JENERATÖR A.Ş.
Registered Office Address: Tevfikbey Mah. Dr. Ali Demir Cad. Kobi İşm.N:51/2 SEFAKÖY
KÜÇÜKÇEKMECE /İSTANBUL/TÜRKİYE
Phone: 212 424 0 275 Fax: 212 424 0 285
Web: www.arkengenerator.com
Product Details
Type: Genset Brand: ARKEN
Genset model: Genset serial no:
Engine model: Engine serial no:
Alternator model: Alternator serial no:
Dealer Company’s
Title:
Address:
Phone: Fax:
Invoice Date and No: Dealer Authorized Person Name & Signature:
Delivery Date:
Buyer Company’s
Title/ Name Surname:
Address:
Phone: Fax:
E-mail: Buyer Authorized Person Name & Signature:
Sefaköy Tevfikbey Mah.
Dr. Ali Demir Cad. No: 51/2 34295
Küçükçekmece - İstanbul / TÜRKİYE
[email protected]
www.arkengenerator.com
