Isc 408
Isc 408
SCHOOL OF EDUCATION
DEPARTMENNT OF LIBRARY AND INFORMATION SCIENCE
In his studies, Turban, Mclean and Wetherbe (2004) define Information system as a set of
interrelated components that collect, process, store, analyzes, and disseminates information to
support decision making and control in an organization.
According to Duff and Assad (1980), information systems is defined as a collection of people,
procedures, a base of data and (sometimes) hardware and software that collects, processes, stores
and communicates data for transaction processing at operational level and information to support
Management decision making.
Information systems support business in their operations, management, and decision making and
providing general information.
For example
A University library keeps record of all borrowed materials. This data may later be used to show
which part of the collection is heavily used and by what category of users. The library
management therefore may use the data to know which part of the collection needs
strengthening. Also it can be used to show when the circulation section of the library is busy and
hence plan when staff should take leave.
Information storage and retrieval system-These are designed to store data and
information, which may be retrieved in response to certain queries for instance library
service and bulletin boards.
Command and control system- They monitor some given signal and predetermined
responses when they are detected for example military or security system.
Transactions system-Designed to process transactions and produce and output.
Office Information systems-Support and help coordinate knowledge work in an office
environment by handling office documents, correspondences and messages.
Value of information system in library management
Facilitate the lending process. Information systems help to facilitate the lending process
by keeping records of items lent and borrowers’ information details.
An information system reinforces users’ loyalty and satisfaction as it provides fast and
reliable library services.
An information system makes everyday library tasks more efficient. This means more
work can be done in less time therefore, decrease operational cost. This also minimizes
paper work and manuals tasks, thus allowing library personnel to concentrate on other
things such as interaction with users.
Information systems help in electronic cataloguing. Library users can trace desired books
electronically without going through shelves.
Information system Improve Customer Service. Information system in the library helps to
take some of the workload off of librarians and other staff members in the areas of
acquisitions, cataloging and circulation, which in turn allows them to better serve their
patrons. This extra time can lead to more programs being facilitated in the library and
make library staff available to answer reference questions and help people who having
trouble researching or finding the right information.