Feedback and Reporting
Feedback and Reporting
Feedback can be given in a number of ways and does not need to be limited to formal
written comments on formally presented assessment items. For example in the case of
group work that may take place over an entire semester or year, groups can give regular
presentations on their progress or provide mini progress reports. Short in-class
presentations can be used for assessment and have the added bonus of providing
instant feedback on a number of areas such as:
Students expect feedback on their work because it helps them to improve and provides
hints so that they don’t repeat mistakes in the future. Quality feedback is a reflection of
quality teaching, accountability and transparency. We expect students to hand work in
on time and they expect us to promptly and professionally assess and return their work.
Students expect feedback to provide:
• evidence of clear criteria upon which their work was assessed, evaluated and
reported back (a succinct marking criteria will help here)
• detailed and relevant comments that relate to the specific aspects of their work
(for example strengths and weaknesses)
• comments that guide students to improved performances in the future.
Feedback that matches these points encourages students to think critically and reflect
upon their work and potentially how they can improve it. It should also provide support
and encouragement. Within the group context, it can promote positive discussions
between group members on the achievement of learning outcomes. Generally, positive
and open feedback enhances the learning process through discussion between you and
your students.
Giving feedback
O’Hara and Weber (2005) discuss the need for ensuring that time is taken at the
beginning of the group work activity to discuss how to provide constructive feedback, as
for many students giving feedback about their fellow team mates and receiving feedback
may cause anxiety. To assist them in doing this they provide the following guidelines that
will be useful to students:
• Describe rather than judge or interpret the behaviour that was observed.
• Be specific rather than general.
• Take into account the needs of the receiver of the feedback (considering their
emotional state and ability to receive the information) as well as the needs of the
giver (by considering motives in providing feedback).
• Direct the feedback at behaviour that is controllable; otherwise it is
counterproductive and increases frustration.
• Check if the feedback is welcomed rather than merely imposing it.
• Consider the timing of the feedback, although most appropriate at the earliest
opportunity, readiness for the feedback and the context e.g. presence of others
needs to be taken into account.
• Check that the receiver has correctly understood the feedback.
• Give feedback in a tentative and non-dogmatic manner.
• Check that others concur with what has been said.
While the above relate specifically to giving feedback it is important to stress the need to
show respect for, and act with integrity towards other students. It needs to be stressed to
students that differences of opinion will occur within their groups. However, it is
important to keep these differences in perspective and not to allow them to degenerate
into personal attacks.
Allow time at the beginning of the semester and at the start of the group work activity for
students to clarify what is required of them, and how they should approach assessing or
evaluating either themselves or their peers.
Reporting
Reporting your feedback back to students is very important. Reporting is the process of
communicating information about student achievement and progress gained from the
assessment process. The purpose of reporting is to support learning and teaching by
providing feedback to students. Students' learning achievements and progress may also
be reported to employers. Information about students' achievements may also be
valuable for teacher and systemic wide planning and reporting.
Reporting back to students can be done via formal or informal methods. In the main if
the feedback is being given as part of an assessment process then detailed written
feedback should provide students with a report on their level of achievement of the
learning outcomes related to the task. The marking criteria (and/or well developed grade
descriptors) can be of great assistance in developing a written report which provides
students with relevant and accurate feedback on their performances and achievements.