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DAIKIN ROOM AIR CONDITIONER

OPERATION MANUAL

Español
Enjoy year-round comfort.

MODELS

FTX09NMVJU
FTX12NMVJU
FTX15NMVJU
FTX18NMVJU
FTX24NMVJU
FTXN09NMVJU
FTXN12NMVJU
FTXN18NMVJU
FTXN24NMVJU

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 Features

Enhanced comfort and energy

savings

COMFORT AIRFLOW
The airflow direction is upward while in COOL operation, and downward while
in HEAT operation. This function prevents cold or warm air from blowing
directly on your body. Page 15

ECONO
This function enables efficient operation by limiting the maximum power
consumption. It is useful when using the air conditioner and other electrical
devices simultaneously on a shared electrical circuit. Page 16

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 Contents

English
„ Read Before Operation
Safety Considerations ..................................... 3
Names of Parts
FTX09NMVJU / FTX12NMVJU / FTXN09NMVJU / FTXN12NMVJU ... 5
Names of Parts
FTX15NMVJU / FTX18NMVJU / FTX24NMVJU /
FTXN18NMVJU / FTXN24NMVJU ..................... 7
Preparation Before Operation ...................... 10

„ Basic Operation
AUTO · COOL · DRY · HEAT ·
FAN ONLY Operation ......................... 11

Adjusting the Airflow Rate .................. 13

Adjusting the Airflow Direction ........... 14

„ Useful Functions
COMFORT AIRFLOW Operation ....... 15

POWERFUL Operation ...................... 15

ECONO Operation ............................. 16

„ TIMER Operation
ON/OFF TIMER Operation ................ 17

„ Care
Care and Cleaning
FTX09NMVJU / FTX12NMVJU / FTXN09NMVJU / FTXN12NMVJU ... 19
Care and Cleaning
FTX15NMVJU / FTX18NMVJU / FTX24NMVJU /
FTXN18NMVJU / FTXN24NMVJU .................... 22
Care and Cleaning
All models ......................................................... 25

„ When the Need Arises

FAQ .............................................................. 26
Troubleshooting ........................................... 27

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 Read Before Operation

Safety Considerations
Read these Safety Considerations for Operations carefully WARNING
before operating an air conditioner or heat pump.
Make sure that the unit operates properly during the startup • Contact your dealer for repair and maintenance.
operation. Instruct the user on how to operate and maintain Improper repair and maintenance may result in water
the unit. leakage, electric shock, and fire. Only use accessories
Inform users that they should store this operation manual made by Daikin that are specifically designed for use with
with the installation manual for future reference. the equipment and have them installed by a professional.
Meanings of DANGER, WARNING, CAUTION, and NOTE • Contact your dealer to move and reinstall the air
Symbols: conditioner or heat pump. Incomplete installation may
result in water leakage, electric shock, and fire.
DANGER ����������� Indicates an imminently hazardous • Never let the indoor unit or the remote controller get wet.
situation which, if not avoided, will Water can cause an electric shock or a fire.
result in death or serious injury.
• Never use flammable spray such as hair spray, lacquer,
WARNING ��������� Indicates a potentially hazardous
or paint near the unit. Flammable spray may cause a fire.
situation which, if not avoided,
could result in death or serious • When a fuse blows out, never replace it with one of
injury. incorrect ampere ratings or different wires. Always replace
CAUTION ���������� Indicates a potentially hazardous any blown fuse with a fuse of the same specification.
situation which, if not avoided, may • Never remove the fan guard of the unit. A fan rotating at
result in minor or moderate injury. high speed without the fan guard is very dangerous.
It may also be used to alert against
unsafe practices. • Never inspect or service the unit by yourself. Contact a
qualified service person to perform this work.
NOTE ���������������� Indicates situations that may result
in equipment or property-damage • Turn off all electrical power before doing any maintenance
accidents only. to avoid the risk of serious electric shock; never sprinkle
or spill water or liquids on the unit.

DANGER • Do not touch the switch with wet fingers. Touching a

switch with wet fingers can cause electric shock.
• Do not install the unit in an area where flammable
• Do not allow children to play on or around the unit to
materials are present due to risk of explosion resulting in
prevent injury.
serious injury or death.
• The heat exchanger fins are sharp enough to cut. To avoid
• Any abnormalities in the operation of the air conditioner
injury wear gloves or cover the fins while working around them.
or heat pump, such as smoke or fire, could result in
severe injury or death. Turn off the power and contact • Do not put a finger or other objects into the air inlet or air
your dealer immediately. outlet. The fan is rotating at high speed and will cause injury.
• Refrigerant gas may produce toxic gas if it comes into • Check the unit foundation for damage on a continuous
contact with fire, such as from a fan heater, stove, or basis, especially if it has been in use for a long time. If left
cooking device. Exposure to this gas could cause severe in a damaged condition the unit may fall and cause injury.
injury or death.
• Placing a flower vase or other containers with water or
• For refrigerant leakage, consult your dealer. other liquids on the unit could cause a shock or fire if a
Refrigerant gas is heavier than air and replaces oxygen. spill occurs.
A massive leak could lead to oxygen depletion, especially
• Do not touch the air outlet or horizontal blades while
in basements, and an asphyxiation hazard could occur
the swing flap is in operation because fingers could get
leading to serious injury or death.
caught and injured.
• If equipment utilizing a burner is used in the same room
• Never touch the internal parts of the controller. Do not
as the air conditioner or heat pump, there is the danger
remove the front panel because some parts inside are
of oxygen deficiency which could lead to an asphyxiation
dangerous to touch. To check and adjust internal parts,
hazard resulting in serious injury or death. Be sure to
contact your dealer.
ventilate the room sufficiently to avoid this hazard.
• Safely dispose of the packing materials. Packing
materials, such as nails and other metal or wooden parts, CAUTION
may cause stabs or other injuries. • Do not use the air conditioner or heat pump for any other
• Tear apart and throw away plastic packaging bags so purposes other than comfort cooling or heating.
that children will not play with them. Children playing with Do not use the unit for cooling precision instruments,
plastic bags face the danger of death by suffocation. food, plants, animals or works of art.

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 Read Before Operation

English
• Do not place items under the indoor unit as they may be • Do not wipe the controller operation panel with benzene,
damaged by condensates that may form if the humidity is thinner, chemical dust cloth, etc. The panel may get
above 80% or if the drain outlet gets blocked. discolored or the coating can peel off. If it is heavily dirty,
soak a cloth in water-diluted neutral detergent, squeeze it
• Before cleaning, stop the operation of the unit by turning
well and wipe the panel clean. Then wipe it with another
the power off or by pulling the supply cord out from its
dry cloth.
receptacle. Otherwise, an electric shock and injury may
result. • Dismantling of the unit, disposal of the refrigerant, oil, and
additional parts, should be done in accordance with the
• Do not wash the air conditioner or heat pump with
relevant local, state, and national regulations.
excessive water. An electric shock or fire may result.
• Operate the air conditioner or heat pump in a sufficiently
• Avoid placing the controller in a spot splashed with water.
ventilated area and not surrounded by obstacles. Do
Water entering the controller may cause an electric shock
not use the air conditioner or heat pump in the following
or damage the internal electronic parts.
places.
• Do not operate the air conditioner or heat pump when a. Places with a mist of mineral oil, such as cutting oil.
using a room-fumigation type of insecticide. b. Locations such as coastal areas where there is a lot
Failure to observe this could cause the chemicals to be of salt in the air.
deposited in the unit and can endanger the health of c. Locations such as hot springs where there is a lot of
those who are hypersensitive to chemicals. sulfur in the air.
• Do not turn off the power immediately after stopping d. Locations such as factories where the power voltage
operation. Always wait for at least 5 minutes before varies a lot.
turning off the power. Otherwise, water leakage may e. In cars, boats, and other vehicles.
occur. f. L ocations such as kitchens where oil may splatter or
• The appliance is not intended for use by young children where there is steam in the air.
or infirm persons without supervision. g. Locations where equipment produces
electromagnetic waves.
• The remote controller should be kept away from children h. Places with an acid or alkaline mist.
so they cannot play with it.
i. Places where fallen leaves can accumulate or where
• Consult with the installation contractor for cleaning. weeds can grow.
• Incorrect cleaning of the inside of the air conditioner • Take snow protection measures. Contact your dealer for
or heat pump could make the plastics parts break and the details of snow protection measures, such as the use
cause water leakage or electric shock. of a snow protection hood.
• Do not touch the air inlet or aluminum fin of the air • Do not attempt to do electrical work or grounding work
conditioner or heat pump as they can cut and cause injury. unless you are licensed to do so. Consult with your dealer
for electrical work and grounding work.
• Do not place objects in direct proximity of the outdoor unit.
Do not let leaves and other debris accumulate around • Pay attention to operating sound. Be sure to use the
the unit. Leaves are a hotbed for small animals which can following places:
enter the unit. Once inside the unit, animals can cause a. P
 laces that can sufficiently withstand the weight of
the unit to malfunction, and cause smoke or fire when the air conditioner or heat pump yet can suppress the
they make contact with electrical parts. operating sound and vibration.
b. Places where warm air from the air outlet of the
NOTE outdoor unit or the operating sound of the outdoor unit
does not annoy neighbors.
• Never press the button of the remote controller with
• Make sure that there are no obstacles close to the
a hard, pointed object. The remote controller may be
outdoor unit. Obstacles close to the outdoor unit may
damaged.
drop the performance of the outdoor unit or increase the
• Never pull or twist the electric wire of the remote operating sound of the outdoor unit.
controller. It may cause the unit to malfunction.
• Consult your dealer if the air conditioner or heat pump in
• Do not place appliances that produce open flames in operation generates unusual noise.
places that are exposed to the airflow of the unit or under
• Make sure that the drainpipe is installed properly to drain
the indoor unit. It may cause incomplete combustion or
water. If no water is discharged from the drainpipe while
deformation of the unit due to the heat.
the air conditioner or heat pump is in the cooling mode,
• Do not expose the controller to direct sunlight. The LCD the drainpipe may be clogged with dust or dirt and water
display can become discolored and may fail to display the leakage from the indoor unit may occur. Stop operating
data. the air conditioner or heat pump and contact your dealer.

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 Read Before Operation

Names of Parts
FTX09NMVJU / FTX12NMVJU / FTXN09NMVJU / FTXN12NMVJU

Indoor Unit

Front panel Air inlet

Air outlet

Flap (horizontal blade)

  Page 14 Model name Indoor temperature
sensor
Louvers (vertical blades) • Detects the air temperature
around the unit.
• The louvers are inside of the air
outlet.  Page 14

Display

Signal receiver
• Receives signals from the remote
controller. OPERATION lamp (green)
• When the unit receives a signal, you
will hear a beep sound. TIMER lamp (orange)
Case Sound type
ON/OFF   Page 17,18
Operation start beep-beep
Setting changed beep
Operation stop long beep

Indoor unit ON/OFF switch

• Press this switch once to start operation.
Press once again to stop it.
• For the operation mode setting, refer to the following table.
Mode Temperature setting Airflow rate
AUTO 77°F (25°C) AUTO

• This switch can be used when the remote controller is missing.

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 Read Before Operation

English
„ Open the front panel

Titanium apatite
photocatalytic air-purifying
filter (without frame)*
*FTXN09/12NMVJU: Sold separately.

Air filter

Outdoor Unit
• The appearance of the outdoor unit may differ between different models.

Air inlet Outdoor temperature

(back and side) sensor (back)

Refrigerant pipes and

inter-unit wire

Model name

Air outlet Ground terminal (inside)

Drain hose

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 Read Before Operation

Names of Parts
FTX15NMVJU / FTX18NMVJU / FTX24NMVJU / FTXN18NMVJU / FTXN24NMVJU

Indoor Unit
Front panel Air inlet

Flaps (horizontal blades) Air outlet

  Page 14
Model name

Louvers (vertical blades) Indoor temperature sensor

• The louvers are inside of the air • Detects the air temperature around
outlet.  Page 14 the unit.

Display

Signal receiver
• Receives signals from the remote
controller. OPERATION lamp (green)
• When the unit receives a signal, you
will hear a beep sound. TIMER lamp (orange)
Case Sound type ON/OFF   Page 17,18
Operation start beep-beep
Setting changed beep
Operation stop long beep

Indoor unit ON/OFF switch

• Press this switch once to start operation.
Press once again to stop it.
• For the operation mode setting, refer to the following table.
Mode Temperature setting Airflow rate
AUTO 77°F (25°C) AUTO

• This switch can be used when the remote controller is missing.

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 Read Before Operation

English
„ Open the front panel

Air filter

Titanium apatite
photocatalytic air-purifying
filter (with frame)*
*FTXN18/24NMVJU: Sold separately.

Outdoor Unit
• The appearance of the outdoor unit may differ between different models.

Air inlet Outdoor temperature

(back and side) sensor (back)

Refrigerant pipes and

inter-unit wire

Ground terminal (inside)

Model name
Air outlet

Drain hose

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 Read Before Operation

Names of Parts
Remote Controller

Display (LCD) Signal transmitter

• Displays the current settings.
(In this illustration, each section is
shown with its displays on for the
purpose of explanation.)

Receiver
AUTO button
• Automatically selects an appropriate • To use the remote controller, aim the
operation mode (COOL or HEAT) transmitter at the indoor unit. If there is
based on the indoor temperature and anything blocking the signals between
starts the operation. Page 11 the unit and the remote controller, such
as a curtain, the unit may not operate.
• The maximum transmission distance
is about 23ft (7m).
Direct operation buttons
• Starts the COOL, DRY, HEAT or FAN
ONLY operation. Page 11
OFF button
• Stops the operation. Page 12

TEMPERATURE
adjustment button
• Changes the temperature setting.
Page 12 FAN setting button
• Selects the airflow rate setting.
Page 13

COMFORT button
• COMFORT AIRFLOW operation.
Page 15
ECONO button
• ECONO operation. Page 16

POWERFUL button
• POWERFUL operation. Page 15

SWING button
• Adjusts the airflow direction. Page 14
OFF TIMER button
(NIGHT SET mode) Page 18

TIMER CANCEL button

ON TIMER button Page 17 • Cancels the timer setting. Page 17,18

Unit Remote Controller

FTX09/12/15/18/24NMVJU ARC480A8 with backlight
FTXN09/12/18/24NMVJU ARC480A6 without backlight

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 Read Before Operation

English
Preparation Before Operation

1
To insert the batteries

1. Remove the back cover by sliding and then

slightly lifting it.
2
3
2. Insert 2 dry batteries AAA.LR03 (alkaline).
3. Replace the back cover.
Position and
correctly!
To fix the remote controller holder to a wall
Remote controller
1. Choose a place where the signals reach the unit.
2. Attach the holder to a wall, a pillar, or similar
location with the screws supplied with the holder.
3. Hang the remote controller on the remote
Remote controller holder.
Screws controller holder

Fahrenheit/Celsius display switch

Press and (TIMER button)

simultaneously for about 5 seconds.
• The temperature will be displayed in Celsius when it is presently displayed in
Fahrenheit, and vice versa.
• The switch operation is only possible when the temperature is being displayed.

Turn on the circuit breaker

• After the power is turned on, the flap of the indoor unit opens and closes once to set the
reference position.
NOTE
Notes on batteries
• When replacing the batteries, use batteries of the same type, and replace both old batteries together.
• The batteries will last for about 1 year. However, if the remote controller display begins to fade and the possible transmission range becomes
shorter within a year, replace both batteries with new, size AAA.LR03 (alkaline) batteries.
• The batteries supplied with the remote controller are for initial operation. The batteries may run out in less than 1 year.

Note on remote controller

• Do not drop the remote controller. Do not get it wet.
Fahrenheit/Celsius display change function of remote controller
• The set temperature may increase when the display is changed to Celsius from Fahrenheit, because a fraction of 0.5°C is rounded up.
• Example: A set temperature of 65°F (equivalent to 18.5°C) will be converted into 19°C.
When the display is changed to Fahrenheit again, the set temperature will be converted into 66°F (equivalent to 19°C) instead of the original
set temperature (65°F) but a set temperature of 66°F (equivalent to 19°C) will be converted into 19°C with no temperature change.
• A reception sound will go off for the transmission of set temperature to the indoor unit at the time of setting the Fahrenheit/Celsius display change function.

10

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 Basic Operation

AUTO · COOL · DRY · HEAT · FAN ONLY

Operation
The air conditioner operates with the operation mode of your choice.

To start operation

AUTO operation
• To automatically select an appropriate temperature and operation mode.

Press .

COOL operation
• To lower the temperature.

Press .

DRY operation
• To lower the humidity.

Press .

HEAT operation
• To raise the temperature.

Press .

FAN ONLY operation

• To circulate air in the room.

Press .

• The OPERATION lamp lights green.

Display

NOTE
Notes on AUTO operation
• In AUTO operation, the system selects an appropriate operation mode (COOL or HEAT) based on the indoor temperature and starts the
operation.
• The system automatically reselects setting at a regular interval to bring the indoor temperature to the user-setting level.

Note on DRY operation

• Eliminates humidity while maintaining the indoor temperature as much as possible. It automatically controls temperature and airflow rate, so
manual adjustment of these functions is unavailable.

11

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 Basic Operation

English
To stop operation

Press �
• The OPERATION lamp goes off.

To change the temperature setting

Press �
• Press to raise the temperature and press to lower the temperature.
COOL operation HEAT operation AUTO operation DRY or FAN ONLY operation
64-90°F 50-86°F 64-86°F The temperature setting
(18-32°C) (10-30°C) (18-30°C) cannot be changed.

Tips for saving energy

Keeping the temperature setting at a moderate level helps save energy�
• Recommended temperature setting
− For cooling: 78-82°F (26-28°C)
− For heating: 68-75°F (20-24°C)

Cover windows with a blind or a curtain�

• Blocking sunlight and air from outdoors increases the cooling (heating) effect.

Keep the air filters clean.

• Clogged air filters cause inefficient operation and waste energy. Clean them once every 2 weeks. Page 20, 23

If you are not going to use the air conditioner for a long period, for example in spring or autumn, turn off the circuit
breaker�
• The air conditioner always consumes a small amount of electricity even while it is not operating.

12

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 Basic Operation

Adjusting the Airflow Rate

You can adjust the airflow rate to increase your comfort.

To adjust the airflow rate setting

Press �
• Each pressing of changes the airflow rate setting in sequence.

AUTO Indoor unit quiet Airflow rate 1-5 (Low to High)

• When the airflow is set to “   ”, quiet operation starts and noise from the indoor unit will
become quieter.
• In the quiet operation mode, the airflow rate is set to a weak level.
AUTO, COOL, HEAT and FAN ONLY operation DRY operation
The airflow rate setting
cannot be changed.

NOTE
Note on airflow rate setting
• At smaller airflow rates, the cooling (heating) effect is also smaller.

13

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 Basic Operation

English
Adjusting the Airflow Direction
You can adjust the airflow direction to increase your comfort.

CAUTION
• Always use a remote controller to adjust the angles of the flap. Moving the flap forcibly by hand may cause a
malfunction.
• Be careful when adjusting the louvers. Inside the air outlet, a fan is rotating at a high speed.

To start auto swing

Up and down airflow direction

Press .
• “   ” is displayed on the LCD.
• The flap (horizontal blade) will begin to swing.

To set the flap at the desired position

• This function is effective while the flap is in auto swing mode.

Press when the flap reaches the desired

position.
• “   ” disappears from the LCD.

To adjust the louvers at desired position

Hold the knobs and move the louvers (vertical blades).

FTX09NMVJU / FTX12NMVJU FTX15NMVJU / FTX18NMVJU / FTX24NMVJU
FTXN09NMVJU / FTXN12NMVJU FTXN18NMVJU / FTXN24NMVJU

Knobs Knobs Knobs Knobs

NOTE
Notes on airflow direction setting
• The movable range of the flap varies according to the operation mode. Movable range of the flap
• The flap will stop at the upper position when the airflow rate is changed to low during the
up and down swing setting. COOL / DRY

FAN ONLY HEAT

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 Useful Functions

COMFORT AIRFLOW Operation

The air direction and flow rate are adjusted so that the air will not blow directly at
people in the room.

To start COMFORT AIRFLOW operation

Press .
• “   ” is displayed on the LCD.
COOL and DRY operation HEAT operation
Flap direction Goes up Goes down
Airflow rate AUTO

• Not available in FAN ONLY mode.

To cancel COMFORT AIRFLOW operation

Press again.
• “   ” disappears from the LCD.
• The flap will return to the memory position from before COMFORT AIRFLOW operation.

POWERFUL Operation
POWERFUL operation quickly maximizes the cooling (heating) effect in any
operation mode. In this mode, the air conditioner operates at maximum capacity.

To start POWERFUL operation

Press .
• “   ” is displayed on the LCD.
• POWERFUL operation ends in 20 minutes. Then the system automatically operates again
with the previous settings which were used before POWERFUL operation.

To cancel POWERFUL operation

Press again.
• “   ” disappears from the LCD.

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 Useful Functions

English
ECONO Operation
ECONO operation enables efficient operation by limiting the maximum power
consumption.
This function is useful to prevent the circuit breaker from tripping when the unit
operates alongside other appliances on the same circuit.

To start ECONO operation

Press .
• “   ” is displayed on the LCD.
• Not available in FAN ONLY mode.

To cancel ECONO operation

Press again.
• “   ” disappears from the LCD.

NOTE
Note on COMFORT AIRFLOW operation
• If the up and down airflow direction is selected, the COMFORT AIRFLOW operation will be canceled.

Notes on POWERFUL operation

• Pressing causes the settings to be canceled, and “   ” disappears from the LCD.
• POWERFUL operation will not increase the capacity of the air conditioner if the air conditioner is already in operation with its maximum capacity
demonstrated.
− In COOL, HEAT and AUTO operation
To maximize the cooling (heating) effect, the capacity of outdoor unit increases and the airflow rate becomes fixed at the maximum setting.
The temperature setting cannot be changed.
− In DRY operation
The temperature setting is lowered by 4.5°F (2.5°C) and the airflow rate is slightly increased.
− In FAN ONLY operation
The airflow rate is fixed at the maximum setting.

Notes on ECONO operation

• Pressing causes the settings to be canceled, and “   ” disappears from the LCD.
• If the power consumption level is already low, switching to ECONO operation will not reduce the power consumption.

Some useful functions can be used together.

COMFORT AIRFLOW + ECONO Available
POWERFUL + COMFORT AIRFLOW Not available*
POWERFUL + ECONO Not available* *Priority is given to the function of whichever button is pressed last.

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 TIMER Operation

ON/OFF TIMER Operation

Timer functions are useful for automatically switching the air conditioner on or off
at night or in the morning. You can also use the ON TIMER and OFF TIMER
together.

To use ON TIMER operation

Press �
“   ” is displayed on the LCD.

• Each pressing of changes the time setting by 1 hour.

The time can be set between 1 and 12 hours.
• The TIMER lamp lights orange.

Display

To cancel ON TIMER operation

Press �
•“  ” disappears from the LCD.
• The TIMER lamp goes off.

NOTE
In the following cases, set the timer again�
• After the circuit breaker has turned off.
• After a power failure.
• After replacing the batteries in the remote controller.

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 TIMER Operation

English
To use OFF TIMER operation

Press �
“   ” is displayed on the LCD.

• Each pressing of changes the time setting by 1 hour.

The time can be set between 1 and 12 hours.
• The TIMER lamp lights orange.

Display

To cancel OFF TIMER operation

Press �
• “   ” disappears from the LCD.
• The TIMER lamp goes off.

To combine ON TIMER and OFF TIMER operation

• A sample setting for combining the 2 timers is shown below.
• “   ” and “   ” are displayed on the LCD.

[Example]
When setting while the unit is operating
• Stops the unit 1 hour later and starts it 7 hours after that.

When setting while the unit is stopped

• Starts the unit 2 hours later and stops it 3 hours after that.

NOTE
NIGHT SET mode
• When the OFF TIMER is set, the air conditioner automatically adjusts the temperature setting (0.9°F (0.5°C) up in COOL, 3.6°F (2.0°C) down in
HEAT) to prevent excessive cooling (heating) during sleeping hours.

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 Care

Care and Cleaning

FTX09NMVJU / FTX12NMVJU / FTXN09NMVJU / FTXN12NMVJU

CAUTION
• Before cleaning, be sure to stop the operation and turn off the circuit breaker.
• Do not touch the aluminium fins of the indoor unit. If you touch those parts, this may cause an injury.

„ Quick reference
Cleaning parts

Front panel
• Wipe it with a soft damp cloth.
• Only neutral detergent may be used.
If dirty

Air filter
• Vacuum dust or wash the filter.
Once every 2 weeks
Page 20

Titanium apatite photocatalytic air-purifying filter

(without frame)*
Indoor unit, outdoor unit
• Vacuum dust or replace the filter.
and remote controller
[Cleaning] [Replacement]
• Wipe them with a soft cloth.
Once every 6 months Once every 3 years
If dirty Page 21 Page 21

*FTXN09/12NMVJU: Sold separately.

NOTE
For cleaning, do not use any of the following:
• Water hotter than 104°F (40°C)
• Volatile liquid such as benzene, petrol and thinner
• Polishing compounds
• Rough materials such as a scrubbing brush

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 Care

English
„ Air filter

1. Open the front panel� 3. Wash the air filters with

• Hold the front panel by the sides and open it. water or clean them with
vacuum cleaner�
• It is recommended to clean the air filters every
2 weeks.

2. Pull out the air filters.

• Push the filter tab at the center of each air filter a
little upwards, then pull it down.

If the dust does not come off easily

• Wash the air filters with neutral detergent thinned with
lukewarm water, then dry them up in the shade.

1) Push

4. Reattach the filters.

2) Pull down
5. Close the front panel slowly�
• Press the panel at both sides and the center.

• Make sure that the front panel is securely fixed.

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01_EN_3P379751-4C.indd 20 11/6/2015 16:14:46

 Care

Care and Cleaning

FTX09NMVJU / FTX12NMVJU / FTXN09NMVJU / FTXN12NMVJU

„ Titanium apatite photocatalytic air-purifying filter

[Replacement]
1. Open the front panel and Remove the filter from the tabs
pull out the air filters. Page 20
and prepare a new one�

2. Take off the titanium apatite

photocatalytic air-purifying
filters.
• Remove the filters from the tabs.
• Dispose of the old filter as non-flammable waste.

4. Insert the titanium apatite

photocatalytic air-purifying
filters as they were.
• When attaching the filter, check that the filter is

3. Clean or replace the properly set in the tabs.

titanium apatite
photocatalytic air-purifying 5. Reattach the filters. Page 20
filters.
[Cleaning] 6. Close the front panel slowly�
3-1 Vacuum dust, and soak in lukewarm Page 20
water or water for about 10 to
15 minutes if very dirty.

NOTE
• Operation with dirty filters:
3-2 After washing, shake off remaining − cannot deodorize the air,
water and let them dry in the shade� − cannot clean the air,
− results in poor heating or cooling,
• Do not wring out the filter to remove water from it. − may cause odor.
• Dispose of old filters as non-flammable waste.
• To order a titanium apatite photocatalytic air-purifying filter, contact
the dealer where you bought the air conditioner.
Titanium apatite photocatalytic
Item
air-purifying filter 1 set

Part No� KAF970A46 (without frame)

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 Care

Care and Cleaning

English
FTX15NMVJU / FTX18NMVJU / FTX24NMVJU / FTXN18NMVJU / FTXN24NMVJU

CAUTION
• Before cleaning, be sure to stop the operation and turn off the circuit breaker.
• Do not touch the aluminium fins of the indoor unit. If you touch those parts, this may cause an injury.

„ Quick reference
Cleaning parts

Front panel
• Wipe it with a soft damp cloth.
• Only neutral detergent may be used.
If dirty

Air filter
• Vacuum dust or wash the filter.
Once every 2 weeks
Page 23

Titanium apatite photocatalytic air-purifying filter

(with frame)*
Indoor unit, outdoor unit
• Vacuum dust or replace the filter.
and remote controller
[Cleaning] [Replacement]
• Wipe them with a soft cloth.
Once every 6 months Once every 3 years
If dirty Page 24 Page 24

*FTXN18/24NMVJU: Sold separately.

NOTE
For cleaning, do not use any of the following:
• Water hotter than 104°F (40°C)
• Volatile liquid such as benzene, petrol and thinner
• Polishing compounds
• Rough materials such as a scrubbing brush

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01_EN_3P379751-4C.indd 22 11/6/2015 16:14:47

 Care

Care and Cleaning

FTX15NMVJU / FTX18NMVJU / FTX24NMVJU / FTXN18NMVJU / FTXN24NMVJU

„ Air filter

1. Open the front panel� 3. Wash the air filters with

• Hold the front panel by the sides and open it. water or clean them with
vacuum cleaner�
• It is recommended to clean the air filters every
2 weeks.

2. Pull out the air filters.

• Push the filter tab at the center of each air filter a
little upwards, then pull it down.

If the dust does not come off easily

• Wash the air filters with neutral detergent thinned with
lukewarm water, then dry them up in the shade.
• Be sure to remove the titanium apatite photocatalytic
air-purifying filter. Refer to “Titanium apatite
photocatalytic air-purifying filter” on the next page.
1) Push

2) Pull down
4. Reattach the filters.

5. Close the front panel slowly�

• Press the front panel at both sides and in the
central area.

• Make sure that the front panel is securely fixed.

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 Care

English
„ Titanium apatite photocatalytic air-purifying filter
[Replacement]
1. Open the front panel and Remove the filter from the filter
pull out the air filters. Page 23
frame and prepare a new one�
• Do not throw away the filter frame. Reuse the filter
2. Take off the titanium apatite frame when replacing the titanium apatite
photocatalytic air-purifying filter.
photocatalytic air-purifying
filters.
• Hold the recessed parts of the frame and unhook
the 4 claws.

• Dispose of the old filter as non-flammable waste.

Claw
4. Insert the titanium apatite
photocatalytic air-purifying
filters as they were.
3. Clean or replace the • When attaching the filter, check that the filter is
properly set in the tabs.
titanium apatite
photocatalytic air-purifying
filters. 5. Reattach the filters. Page 23

[Cleaning]
3-1 Vacuum dust, and soak in lukewarm 6. Close the front panel slowly�
water or water for about 10 to Page 23
15 minutes if very dirty.
• Do not remove the filter from the frame when
washing with water. NOTE
• Operation with dirty filters:
− cannot deodorize the air,
− cannot clean the air,
− results in poor heating or cooling,
− may cause odor.
• Dispose of old filters as non-flammable waste.
• To order a titanium apatite photocatalytic air-purifying filter, contact
the dealer where you bought the air conditioner.

3-2 After washing, shake off remaining Item

Titanium apatite photocatalytic
air-purifying filter 1 set
water and let them dry in the shade�
KAF970A46 (without frame)
• Do not wring out the filter to remove water from it. Part No�
KAF970A45 (with frame)*

*Users of FTXN18/24NMVJU, please purchase KAF970A45

(with frame) when purchasing the filter for the first time.

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 Care

Care and Cleaning

All models
„„Prior to a long period of non-use

1. Operate the FAN ONLY mode for several hours to dry out the
inside.
• Press .

2. After operation stops, turn off the circuit breaker for the room
air conditioner.

3. Take out the batteries from the remote controller.

„„We recommend periodical maintenance
• In certain operating conditions, the inside of the air conditioner may get foul after several seasons of use, resulting in poor
performance. It is recommended to have periodical maintenance by a qualified contractor in addition to regular cleaning by
the user.
• For qualified contractor maintenance, please contact the dealer where you bought the air conditioner.

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 When the Need Arises

English
FAQ
Indoor unit

The flap does not start swinging

immediately.
•  The air conditioner is adjusting the position of the flap.
The flap will start moving soon.

Different sounds are heard.

The air conditioner stops generating
airflow during HEAT operation. „„A sound like flowing water
• This sound is generated because the refrigerant in the
•  Once the set temperature is reached, the airflow rate is air conditioner is flowing.
reduced and operation stopped in order to avoid • This is a pumping sound of the water in the air
generating a cool airflow. Operation will resume conditioner and can be heard when the water is
automatically when the indoor temperature falls. pumped out from the air conditioner during COOL or
DRY operation.
„„B
 lowing sound
HEAT operation stops suddenly  and a • This sound is generated when the flow of the
refrigerant in the air conditioner is switched over.
flowing sound is heard. „„T
 icking sound
• This sound is generated when the cabinet and frame
•  The outdoor unit is defrosting. HEAT operation starts
of the air conditioner slightly expand or shrink as a
after the frost on the outdoor unit has been removed.
result of temperature changes.
This can take about 4 to 12 minutes.
„„W
 histling sound
• This sound is generated when refrigerant flows during
defrosting operation.
Operation does not start soon. „„Clicking sound during operation or idle time
• This sound is generated when the refrigerant control
„„ When or any direct operation button was valves or the electrical parts operate.
pressed soon after operation was stopped. „„C
 lopping sound
„„ When the mode was reselected. • This sound is heard from the inside of the air conditioner
•  This is to protect the air conditioner. when the exhaust fan is activated while the room doors are
You should wait for about 3 minutes. closed. Open the window or turn off the exhaust fan.

Outdoor unit

Operating sound is loud.

•  When frost forms on the heat exchanger of the outdoor unit, the operating
sound level increases slightly.

The outdoor unit emits water or steam.

„„In HEAT operation
•  The frost on the outdoor unit melts into water or steam when the air
conditioner is in defrosting operation.
„„In COOL or DRY operation
•  Moisture in the air condenses into water on the cool surface of the outdoor
unit piping and drips.

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 When the Need Arises

Troubleshooting
Before making an inquiry or a request for repair, please check the following.
If the problem persists, consult your dealer.

Not a problem Check

This case is not a problem. Please check again before requesting
repairs.

The air conditioner does not operate

Case Description / what to check
• Has the circuit breaker been tripped or the fuse blown?
OPERATION lamp is off� • Is there a power failure?
• Are batteries set in the remote controller?
• Turn off the power with the circuit breaker and restart operation with the remote controller.
OPERATION lamp is blinking� If the OPERATION lamp is still blinking, check the error code and consult your dealer.
Page 30

The air conditioner suddenly stops operating

Case Description / what to check
• To protect the system, the air conditioner may stop operating after sudden large voltage
OPERATION lamp is on�
fluctuations. It automatically resumes operation in about 3 minutes.
• Is there anything blocking the air inlet or air outlet of the indoor unit or outdoor unit?
Stop operation and after turning off the circuit breaker, remove the obstruction. Then restart
OPERATION lamp is blinking�
operation with the remote controller. If the OPERATION lamp is still blinking, check the error
code and consult your dealer. Page 30

The air conditioner does not stop operating

Case Description / what to check
„ Immediately after the air conditioner is stopped
The air conditioner continues • The outdoor unit fan continues rotating for about another 1 minute to protect the system.
operating even after operation is „ While the air conditioner is not in operation
stopped� • When the outdoor temperature is high, the outdoor unit fan may start rotating to protect
the system.

The room does not cool down / warm up

Case Description / what to check
„ In HEAT operation
Air does not come out� • The air conditioner is warming up. Wait for about 1 to 4 minutes.
• During defrosting operation, hot air does not flow out of the indoor unit.
„ Is the airflow rate setting appropriate?
• Is the airflow rate setting low, such as “Indoor unit quiet” or “Airflow rate 1”? Increase the
Air does not come out /
airflow rate setting.
Air comes out�
„ Is the set temperature appropriate?
„ Is the adjustment of the airflow direction appropriate?
• Is there any furniture directly under or beside the indoor unit?
• Is the air conditioner in ECONO operation? Page 16
• Are the air filters dirty?
Air comes out�
• Is there anything blocking the air inlet or air outlet of the indoor unit or outdoor unit?
• Is a window or door open?
• Is an exhaust fan turning?

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 When the Need Arises

English
Mist comes out
Case Description / what to check
• This happens when the air in the room is cooled into mist by the cold airflow during COOL
Mist comes out of the indoor unit�
or other operation.

Remote controller
Case Description / what to check
• The batteries may be exhausted.
Replace both batteries with new dry batteries AAA.LR03 (alkaline).
The unit does not receive signals For details, refer to “Preparation Before Operation”. Page 10
from the remote controller or has • Signal communication may be disabled if an electronic-starter-type fluorescent lamp (such
a limited operating range� as inverter-type lamps) is in the room. Consult your dealer if that is the case.
• The remote controller may not function correctly if the transmitter is exposed to direct
sunlight.
• The batteries may be exhausted.
LCD is faint, is not working, or the
Replace both batteries with new dry batteries AAA.LR03 (alkaline).
display is erratic�
For details, refer to “Preparation Before Operation”. Page 10

Other electric devices start • If the remote controller activates other electric devices, move them away or consult your
operating� dealer.

Air has an odor

Case Description / what to check
The air conditioner gives off an • The room odor absorbed in the unit is discharged with the airflow.
odor� We recommend you to have the indoor unit cleaned. Please consult your dealer.

Others
Case Description / what to check
The air conditioner suddenly • The air conditioner may malfunction due to lightning or radio.
starts behaving strangely during If the air conditioner malfunctions, turn off the power with the circuit breaker and restart the
operation� operation with the remote controller.

Notes on the operating conditions Mode Operating conditions

• If operation continues under any conditions other than those listed in Outdoor temperature: 50-115°F (10-46°C)
the table, COOL / DRY Indoor temperature: 64-90°F (18-32°C)
− A safety device may activate to stop the operation. Indoor humidity: 80% max.
− Dew may form on the indoor unit and drip from it when COOL or Outdoor temperature: [RX, RXN]: 5-75°F (–15-24°C)
DRY operation is selected. HEAT [RXL]: –13-75°F (–25-24°C)
Indoor temperature: 50-86°F (10-30°C)

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 When the Need Arises

Troubleshooting
„„Call your dealer immediately

WARNING
When an abnormality (such as a burning smell) occurs, stop operation and turn off the circuit breaker.
• Continued operation in an abnormal condition may result in problems, electric shock or fire.
• Consult the dealer where you bought the air conditioner.
Do not attempt to repair or modify the air conditioner by yourself.
• Incorrect work may result in electric shock or fire.
• Consult the dealer where you bought the air conditioner.

If one of the following symptoms takes place, call your dealer immediately.

• The power cord is abnormally hot or damaged.

• An abnormal sound is heard during operation.
• The circuit breaker, a fuse, or the ground fault circuit
interrupter cuts off the operation frequently. Turn off the circuit breaker and call your dealer.
• A switch or a button often fails to work properly.
• There is a burning smell.
• Water leaks from the indoor unit.

„„After a power failure

• The air conditioner automatically resumes operation in about 3 minutes. You should just wait for a while.

„„Lightning
• If there is a risk lightning could strike in the neighborhood, stop operation and turn off the circuit breaker to protect the
system.

„„Disposal requirements
• Dismantling of the unit, handling of the refrigerant, oil and other parts, should be done in accordance with the relevant local
and national regulations.

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 When the Need Arises

English
„„Fault diagnosis by remote controller
• The remote controller can receive relevant error codes from the indoor unit.

1. When is held down for about

5 seconds, “   ” blinks in the temperature
display section.

2. Press repeatedly until a continuous beep

is produced.
• The code indication changes as shown below, and notifies you with a long beep.

CODE MEANING
00 NORMAL
UA INDOOR-OUTDOOR UNIT COMBINATION FAULT
SYSTEM U0 REFRIGERANT SHORTAGE
U2 DROP VOLTAGE OR MAIN CIRCUIT OVERVOLTAGE
U4 FAILURE OF TRANSMISSION (BETWEEN INDOOR UNIT AND OUTDOOR UNIT)
A1 INDOOR PCB DEFECTIVENESS
A5 HIGH PRESSURE CONTROL OR FREEZE-UP PROTECTOR
INDOOR
A6 FAN MOTOR FAULT
UNIT
C4 FAULTY HEAT EXCHANGER TEMPERATURE SENSOR
C9 FAULTY SUCTION AIR TEMPERATURE SENSOR
EA COOLING-HEATING SWITCHING ERROR
E1 CIRCUIT BOARD FAULT
E5 OL STARTED
E6 FAULTY COMPRESSOR START UP
E7 DC FAN MOTOR FAULT
E8 OVERCURRENT INPUT
F3 HIGH TEMPERATURE DISCHARGE PIPE CONTROL
F6 HIGH PRESSURE CONTROL (IN COOLING)
OUTDOOR H0 SENSOR FAULT
UNIT H6 OPERATION HALT DUE TO FAULTY POSITION DETECTION SENSOR
H8 DC CURRENT SENSOR FAULT
H9 FAULTY SUCTION AIR TEMPERATURE SENSOR
J3 FAULTY DISCHARGE PIPE TEMPERATURE SENSOR
J6 FAULTY HEAT EXCHANGER TEMPERATURE SENSOR
L3 ELECTRICAL PARTS HEAT FAULT
L4 HIGH TEMPERATURE AT INVERTER CIRCUIT HEATSINK
L5 OUTPUT OVERCURRENT
P4 FAULTY INVERTER CIRCUIT HEATSINK TEMPERATURE SENSOR

NOTE
• A short beep indicates non-corresponding codes.
• To cancel the code display, hold down for about 5 seconds. The code display also clears if no button is pressed for 1 minute.

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 The two-dimensional bar code is
a manufacturing code.

3P379751-4C M15B132 (1511) HT

00_CV_3P379751-4C.indd 2 10/22/2015 11:54:38