Reef

HIGH-DENSITY R-PHY SHELF

Installation Guide

Revision C
Manual Part No. N/A
August 2020
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2
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3 Reef Installation Guide

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In Harmonic documents, special symbols and fonts call your attention to important information.
DANGER: The Danger symbol indicates information that, if ignored, can cause physical
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 Table of Contents

Chapter 1: Introduction..........................................................................................................................7

Chapter 2: Reef PHY Shelf deployment architecture.................................................................. 8

Chapter 3: System hardware overview............................................................................................9

Reef hardware overview........................................................................................................................ 9
Reef physical and power specifications...............................................................................................11

Chapter 4: Installing the Reef platform.......................................................................................... 13

Receiving and unpacking the Reef......................................................................................................13
Installing the Reef................................................................................................................................ 14
Cabling the Reef.................................................................................................................................. 14
Connecting the Reef to power.............................................................................................................16

Chapter 5: Initial configuration..........................................................................................................18

Chapter 6: Troubleshooting and maintenance.............................................................................21

Front-panel LED indications.................................................................................................................21
Replacing the front panel.....................................................................................................................21
Replacing a power supply unit (PSU)................................................................................................. 22
Replacing an RF line-card................................................................................................................... 22
Troubleshooting RPD communication problems with the chassis....................................................... 23

Chapter 7: Ordering information...................................................................................................... 24

Appendix A: Contacting Harmonic technical support................................................................ 26

Harmonic Technical Assistance Center contact information................................................................26
Harmonic corporate contact information.............................................................................................. 27

Appendix B: Safety and regulatory compliance information.................................................... 28

Important safety instructions................................................................................................................ 28
Safety symbols and instructions.......................................................................................................... 29
Preparing the site.................................................................................................................................31
Disassembling an end-of-life product.................................................................................................. 32
EU manufacturer's Declaration of Conformity..................................................................................... 33
Electromagnetic compatibility notices – FCC Class B.........................................................................33
Product regulatory compliance.............................................................................................................34
CableOS product regulatory compliance certifications........................................................................ 34

5
Reef

Product environmental compliance...................................................................................................... 36

EU RoHS..............................................................................................................................................37
EU REACH...........................................................................................................................................37
China RoHS......................................................................................................................................... 38
Waste Electrical and Electronic Equipment (WEEE)........................................................................... 38
WEEE Take-back Request Program....................................................................................................38
Compliance with country specific environmental, safety and EMC standards.....................................39

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 Chapter 1
Introduction

The Reef high-density R-PHY Shelf (RPS) is an indoor platform equipped with RPD modules that delivers
high-speed data, voice, and video services over coax.
The passive 2 RU chassis features a modular, hot-swap design, with a field-replaceable fan block and 9
RF line-card slots. At its maximum configuration, the Reef device features:
• 9 x RF line-cards
• 2 R-PHY Devices (RPDs) per line-card; a total of 18 RPDs per device
• 1 Downstream (DS) and 2 Upstream (US) ports per RPD; a total of 2 DS and 4 US per line-card
IMPORTANT: It is very important that all safety precautions and procedures are followed
during installation, usage, or maintenance. Before carrying out any procedures, refer to the
Safety and regulatory compliance information section.

7
 Chapter 2
Reef PHY Shelf deployment architecture

The Reef PHY Shelf deployment architecture is described here.

The following example depicts a typical incorporation of the Reef RPS in a CableOS deployment.

This diagram illustrates two optional deployment modes in a typical Reef installation scenario. It shows
two Reef devices; one in the Headend section and one in the Remote Hub. A single CableOS system
could feed multiple Reef devices with mixed physical locations (Headend/Remote Hub).
Note that when deployed, there will typically be an additional distributed architecture access switch
(DAAS) between the CRE and the Reef.

8
 Chapter 3
System hardware overview

The hardware and technical specifications of the modular Reef chassis are described here.

• Reef hardware overview

• Reef physical and power specifications

Reef hardware overview

The rear and front views of the Reef chassis, as well as the line-cards and RPD functional specifications
are described here.
NOTE: The Reef is designed for indoor/controlled environment installation only.

Rear view of the Reef chassis

The number references refer to:

1. 9 x line-card slots: The above image shows all the card slots populated, but partial configuration
is also supported. For partial configuration, any empty slots must be blocked by the blank panels
provided with the device.
2. LED controller-board: The board does not include any CPU or external interfaces, but serves two
main functions:
◦ Controls the indication LEDs on front panel
◦ Facilitates communication between the line-cards and the front panel
3. 2 x power supply slots. The Power Supply Units (PSUs) are redundant and hot-swappable, with AC
and DC power feed options.
The following diagram indicates the numeric identification of all chassis compartments (LED controller, 9
Line-cards, and 2 PSUs)

9
Chapter 3: System hardware overview

LED Controller Board

PSU #1
Line-card 1 Line-card 2 Line-card 3
Line-card 4 Line-card 5 Line-card 6
PSU #2
Line-card 7 Line-card 8 Line-card 9

Front view of the Reef chassis

The Reef front panel is hot-swappable, meaning that it can be replaced during device operation. It
includes the following elements:
• 4 cooling fans, whose speed is automatically controlled according to the measured ambient
temperature. If one of the fans fails, the device can continue to operate indefinitely at an ambient
temperature of up to 50°C until the front panel assembly is replaced.
• An RJ45 serial console port, used for debugging and diagnostic purposes. Access to this interface is
restricted to Harmonic personnel only.
• 12 LEDs, that indicate the status of the product modules:
◦ 2 for the power supply units
◦ 1 for the cooling fans
◦ 9 for the line-cards
For more information on LED indications and the front panel replacement process, refer to the
"Troubleshooting and maintenance" chapter in this Guide.

Dual-RPD line-cards
The Reef RF Line-cards include two RPDs that operate independently.

The external interfaces on the dual-RPD line-cards are:

• One QSFP cage, designed to host a QSFP+ breakout cable, custom-designed for the Reef with 2 x
10G channels
• RF block connector with 2 DS and 4 US MCX connectors
Each RPD functions as an independent entity, with 1 downstream RF port and 2 upstream RF ports.

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 Reef physical and power specifications

RPD Functional Specifications

Item Specification
DS channels Any combination of up to 158 SC-QAMs or 6x
192MHz OFDM channels
US channels Any combination of up to 12 SC-QAMs or 2x
96MHz OFDMA channels
DS ports 1 (2 per line-card)
US ports 2 (4 per line-card)
RF performance Complies with DOCSIS DRFI Annex D
DS RF power level Up to 30 dBmV per SC-QAM, 53 dBmV
composite power
DS power tilt compensation Up to 7 dB, software controlled
DS frequency range 54 to 1218 MHz
DS MER 45 dB
DS power flatness 2 dB
US input power 10 to 25 dBmV/Channel
US frequency range 5 to 204 MHz

Reef physical and power specifications

This section provides the physical and power specifications of the Reef platform.
NOTE: Devices and parts provided by Harmonic comply with Part 15 of the FCC Rules,
which requires that operation may not cause harmful interference and must accept any
interference received, including interference that may cause undesired operation.

Reef physical specifications

Item Specification
Dimensions • 2 RU, 88.1 x 482.6 x 527 mm (3.47 x 19.0 x
20.75 in)

Weight • Full chassis: 26.0 kg (57.4 lbs)

• Chassis with LED controller and Front
Panel: 12.0 kg (26.3 lbs)
• Power Supply: 1.8 kg (3.9 lbs)
• Line-card: 1.15 kg (2.51 lbs)

Operating temperature 0 – 50°C (32 – 122°F)

Air-flow direction Front to rear

11 Reef Installation Guide

Chapter 3: System hardware overview

Reef power specifications

Item Specification
Power supply options • Dual (redundant) power supply units, AC or
DC

Input voltage • AC: 90 to 230 VAC

DANGER: This unit may have • DC: -42 to -60 VDC
more than one power supply. NOTE: The DC power supply
Disconnect all power sources is shipped with its mating
before maintenance to prevent connector attached.
electric shock.

Power consumption • Full chassis: 620W

• Empty chassis + LED controller: 44W
• Single Line-card: 64W
• Single RPD: 32W

12
 Chapter 4
Installing the Reef platform

Receiving, installing, cabling and connecting the Reef to power are described here.

• Receiving and unpacking the Reef

• Installing the Reef
• Cabling the Reef
• Connecting the Reef to power

Receiving and unpacking the Reef

The Reef platform comes in a specially designed shipping box that ensures its safety during shipping and
handling. To avoid damaging the Reef platform, unpack it carefully.

The product typically ships as follows:

• Pre-assembled - Chassis, LED controller board, and Front Panel with integrated cooling fans
• Power supply units
• RF Line cards
• Blank panels for unpopulated slots
• Cabling and accessories
The Reef components that are received should be carefully checked as follows:
1. As you unpack your unit, inspect the shipping container and equipment for damage. Save the shipping
material for future use.
2. If the container or the Reef platform is damaged, notify both the freight carrier and Harmonic, Inc. To
protect yourself from potential injury and to protect the Reef platform from further damage, do not
perform any operational tests if the equipment appears to be damaged.
3. Verify that the power supplies (one or two) and the installed modules are secure in their slots and the
anchor screws of each module are firmly tightened.
NOTE: If you ordered a Reef platform with a DC power supply, the platform is shipped with
the mating connector for the DC inlet already plugged in.

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Chapter 4: Installing the Reef platform

Installing the Reef

Installation guidelines and installing the Reef in the rack are described here.

Installation Guidelines
Follow these installation guidelines carefully.
• To prevent bodily injury when mounting or servicing this platform, you must take special precautions
to ensure that the system remains safe and stable. Read the following guidelines and the Safety and
regulatory compliance information section to assure your safety. Take special note of all warning labels
attached to the hardware.
• The Reef is designed for indoor/controlled environment installation and should be used in restricted
access locations only.
• The rack, with an open front and top and with ventilation slots at the back, should enable free flow of
air into the air conditioning system intake.
• The chassis comes with blank panels to cover any unused line card slots. These MUST be used to
block all unused line-card slots, to ensure optimal air flow and cooling.

Installing the Reef chassis in the rack

The Reef platform is shipped with the front-panel and LED controller already mounted.
Install the platform in the rack as you would any other chassis, and secure its mounting brackets to the
rack using the external screws.

Installing the power supply units

1. Slide each power supply unit into its compartment, with the captive tightening screw located on the
right, and the power socket located on the left.
2. Once the module is fully inserted, secure it in place using a flat screwdriver to tighten the captive
screw.

Installing the RF line-cards

1. Slide each of the line-cards into its slot, with the QSFP cage located on the right-hand side.
2. Towards the end of the insertion path into the slot, you will sense some slight resistance when the
card’s connector meets the chassis mid-plane. Push gently until the card is fully inserted and its face-
plate is flush with the chassis.
3. Once the card is fully inserted, secure it in place using the two captive Allen screws. Tighten the
screws using a 7/32 inch Allen wrench.

Cabling the Reef

Grounding and cabling the Reef are described here.

Grounding the Reef chassis

The Reef platform requires sufficient earth grounding to operate properly and to meet safety regulations.
Grounding also prevents damage from voltage surges or lightning strikes. Always make sure you are
meeting national and local electrical codes when grounding the Reef platform. It is recommended to use

14
 Cabling the Reef

a 12-gauge or higher ground wire for grounding the Reef platform chassis to the rack. Ground the Reef
platform to the rack at the chassis grounding lug, indicated below.

Line-Card Cabling
Cabling the line-card comprises two steps:
1. GbE Network Connectivity: Connecting the QSFP breakout cable
2. RF Connectivity: Connecting the UCH RF cabling harness

Connecting the QSFP breakout cable

• Each line-card features a standard QSFP+ cage, designed to host a QSFP+ breakout cable for
connectivity to DAAS/CIN.
• Only Harmonic-approved QSFP+ breakout cables may be used. These cables feature 2 x 10G
breakout channels, terminated by built-in SFP+ 10G transceivers that connect to the DAAS/CIN. The
two 10G links of the QSFP breakout cables are marked 1 and 2 to clarify their association with the
matching RPDs.
• Several optional types of QSFP breakout cables are available, which differ by their length and internal
connectivity. See the "Ordering information" section for more details.
IMPORTANT: QSFP transceivers are active laser devices! Observe laser safety
instructions when handling them.

15 Reef Installation Guide

Chapter 4: Installing the Reef platform

Connecting the UCH RF cabling harness

The UCH block holds 6 mini-coax cables, and allows for in-service replacement of individual cables. The
cables are organized within the UCH-6 block so that the 2 black-colored DS cables are on top (1 per
RPD), and the 4 blue-colored US cables are at the bottom (2 per RPD). Several options of UCH-6 cabling
harnesses are available, differing by their length and the type of termination on the far end of the cable.
See the "Ordering Information" section for more details.

Connecting the Reef to power

Overcurrent protection and specifications are described here.
IMPORTANT: When connecting the Reef platform to power, you must follow the
overcurrent protection instructions listed below.

16
 Connecting the Reef to power

Overcurrent Protection
• Overcurrent protection devices must meet applicable national and local electrical safety codes and be
approved for the intended application.
• To ensure adequate overcurrent protection, mount power feed lines with circuit breakers (CB) of the
appropriate rating.
The power feed should be segmented as specified below:

Nominal Input Max Steady In Rush Number of chassis per CB

Voltage State Current Current Draw
(Amps) (Amps)
110 VAC 6.4 30 15A CB - 1 unit.
20A CB - 1 unit

220 VAC 2.9 35 15A CB - up to 2 units

20A CB - up to 3 units

-48 VDC 14.3 25 For DC, use the recommended fuses

listed in the section below

Fuse specifications for DC power

When using DC power supply, overcurrent protection should be provided by a fuse panel, with a separate
fuse for each individual chassis. The following fuse type for the external fuse panel is recommended:
• 20Amp, 250 VAC, Slow-blow

17 Reef Installation Guide

 Chapter 5
Initial configuration

Configuring the Reef includes the following steps:

1. Determining RPD MAC addresses based on the chassis label
2. Configuring the RPD modules
3. Fine-tuning the RF configuration of individual RPDs

Step 1: Determining RPD MAC addresses based on the chassis label

The Reef is designed so that MAC addresses for all RPDs in the chassis are derived from the "Chassis
base MAC address" stamped in the chassis non-volatile memory. The chassis base MAC address is
specified in the chassis label that is attached to the rack-mounting bracket of the chassis, as shown in the
picture below. The MAC address is encoded into the QR code on the label.

Use the following steps to determine the MAC addresses of all RPDs in the Reef chassis:
1. Use a QR code reader to read the chassis label. The chassis base MAC address is listed immediately
following the prefix "$DM" (short for Device MAC), and always ends with :00. For example,
aa:bb:cc:dd:ee:00
2. Determine the MAC addresses of individual RPDs, based on the chassis base MAC address and the
table below.
Consider a chassis with the base MAC address aa:bb:cc:dd:ee:00. RPD MAC addresses (in Hex
notation) will be:

18
Slot # RPD#1 MAC address RPD#2 MAC address
1 aa:bb:cc:dd:ee:10 aa:bb:cc:dd:ee:18
2 aa:bb:cc:dd:ee:20 aa:bb:cc:dd:ee:28
3 aa:bb:cc:dd:ee:30 aa:bb:cc:dd:ee:38
4 aa:bb:cc:dd:ee:40 aa:bb:cc:dd:ee:48
5 aa:bb:cc:dd:ee:50 aa:bb:cc:dd:ee:58
6 aa:bb:cc:dd:ee:60 aa:bb:cc:dd:ee:68
7 aa:bb:cc:dd:ee:70 aa:bb:cc:dd:ee:78
8 aa:bb:cc:dd:ee:80 aa:bb:cc:dd:ee:88
9 aa:bb:cc:dd:ee:90 aa:bb:cc:dd:ee:98

Step 2: Configuring the Reef RPD modules

Similar to other Harmonic R-PHY device types, Reef RPDs receive their full configuration over GCP
interface from the CableOS core, vCMTS core, or Primary GCP core that controls the entire R-PHY
system. This configuration is set remotely via the core’s CLI. For more details on how to configure the
RPDs, refer to the CableOS Core CLI Reference Guide, and the CableOS Getting Started Guide.
When a Reef line-card is initialized, its two RPDs communicate with the chassis and read the Chassis
base MAC address. In addition, each RPD is able to determine the slot number in which it is seated, and
its identification within the line-card (RPD#1 or RPD#2).
Based on this information, the RPD determines its own MAC address, and sends a DHCP request to
the network via the QSFP interface. Assuming that this MAC address was already configured into the
CableOS vCMTS core meant to control this RPD, the RPD will then receive a DHCP response message,
which will include the IP settings that it should use for obtaining its complete configuration from the core.

Step 3: Fine-tuning the RF configuration of individual RPDs

The Reef RPD software is designed so that it stores RF fine-tuning parameters in the Reef chassis non-
volatile memory. These parameters are typically determined based on the specific characteristics of the
RF plant segment that is fed by a given RPD.
If a line-card fails and needs to be replaced, the replacement card will read the fine-tuning parameters
from the chassis as part of its boot-up sequence, and will automatically apply them to restore the required
RF settings.
To set the RF fine-tuning parameters for an RPD, follow these steps:
1. Use an SSH client to connect to the RPD CLI, as explained in the CableOS RPD CLI Reference
Guide.
2. Use the following commands to set the desired attributes:
◦ reef rf-config-adjustments-set ds-attenuation-adjust
Sets the Reef RPD RF downstream attenuation adjustment parameter that is stored in the Reef
Chassis EEPROM.
◦ reef rf-config-adjustments-set ds-tilt-adjust
Sets the Reef RPD RF downstream tilt adjustment parameter that is stored in the Reef Chassis
EEPROM.

19 Reef Installation Guide

Chapter 5: Initial configuration

◦ reef rf-config-adjustments-set us-power-adjust

Sets the Reef RPD RF upstream expected power adjustment parameter that is stored in the Reef
Chassis EEPROM.
3. If required, use the following command to view the current settings of RF fine-tuning attributes:
◦ show reef rf-config-adjustments
Displays all the Reef-specific RPD RF adjustment parameters that are stored in the Reef Chassis
EEPROM.

20
 Chapter 6
Troubleshooting and maintenance

Troubleshooting and maintenance procedures are provided here.

• Front-panel LED indications

• Replacing the front panel
• Replacing a power supply unit (PSU)
• Replacing an RF line-card
• Troubleshooting RPD communication problems with the chassis

Front-panel LED indications

The status of the LEDs on the front panel and the indicated operating condition are described here.

LED Indication Operating Condition

Fans Solid Green All fans operating normally
Solid Red At least one fan is faulty
PS1, PS2 Off PSU not installed
Solid Green PSU OK
Solid Red PSU Error – bad output
voltage
Line Card (x9) Off Line-card not installed
Solid Green Both RPDs OK
Blinking Green At least one RPD is initializing
Solid Red At least one RPD is in Error
state

Replacing the front panel

The front panel, including all four integrated fans, must be replaced when a red cooling fan LED is
displayed, or when the Reef sends an alarm notification of increased temperature for one or more faulty
fans to the central monitoring system.
1. Ensure that the required replacement panel is easily available.

21
Chapter 6: Troubleshooting and maintenance

NOTE: The front panel is hot-swappable while the unit is in operation but the process
should be completed within 1 minute.
2. Use a cross-head screwdriver to unscrew the 4 fastening screws holding the front panel.
3. Remove the front panel from the chassis.
4. Slide in the replacement panel and tighten the fastening screws.
5. Ensure that the new fans become operational and relevant LEDs turn to green.

Replacing a power supply unit (PSU)

Replacing a power supply unit (PSU) is described here.
IMPORTANT: It is very important that all safety precautions and procedures are followed
during installation, usage, or maintenance. Before carrying out any procedures, refer to the
Safety and regulatory compliance information section.
NOTE: PSUs are redundant and hot-swappable while the unit is in operation.

1. Disconnect the AC or DC power feed into the PSU. The power feed into the PSU must be
disconnected before any work is carried out on the unit.
2. Undo the holding screw.
3. Extract the PSU from its slot.
4. Insert the replacement PSU.
5. Tighten the holding screw.
6. Reconnect the power.
7. Verify that the matching PSU LED on the front panel turns to green.

Replacing an RF line-card
The hot-swap design of the Reef platform allows for line-card replacement while the device is in
operation. The device can remain powered-on, configured, and connected to all interfaces throughout the
replacement process.
First, remove the current line-card from the chassis:
1. Release the tightening screw of the UCH6 RF cabling harness.
2. Disconnect the connector block from the card. Let the harness rest in a position where it will not
interfere with the line-card’s release.
3. Pull the QSFP transceiver from its socket. Let it rest in a position where it will not interfere with the
line-card’s release.
4. Use a 7/32 inch Allen wrench to release the two tightening screws on the right and left sides of the
line-card.
5. Hold the two captive Allen screws, and carefully slide the card from the chassis until it is fully
extracted. Wrap the card in an electrostatic protective bag, and put aside.
Then, mount the replacement card in the chassis:
1. Unpack the replacement card and carefully remove from its electrostatic protective bag.
2. Align the card with the empty slot so that the QSFP socket is on the right-hand side. Carefully push the
card into the slot until fully inserted.

22
 Troubleshooting RPD communication problems with the chassis

NOTE: Towards the end of the insertion path, you should expect slightly increased
resistance when the card’s connector meets the chassis mid-plane. This is normal. If
you feel unreasonable resistance blocking the card from being fully inserted, stop and
check. Attempting to force the card may result in damage to the line-card, chassis, or
both.
3. Use a 7/32 inch Allen wrench to carefully tighten the two screws. To avoid damage to the screws or the
chassis, be careful not to apply excessive torque to the screws.
4. Insert the QSFP transceiver into its socket. Make sure that it is fully inserted and locked in place.
5. Align the UCH6 block connector with its matching connector on the card, and slide it in until it is fully
inserted.
6. Tighten the tightening screw to secure the harness in place.

Troubleshooting RPD communication problems with the

chassis
Troubleshooting communication issues between RPDs and the Reef chassis is described here.
During normal operation, RPDs routinely monitor their ability to communicate with the Reef chassis.
If an RPD senses that it has lost communication with the chassis, it will forward a GCP event via its QSFP
network interface to the vCMTS core. The event will state: "No communication to chassis". At the same
time, the LED controller will sense the communication issue and set the matching line-card LED to red.
To troubleshoot such communication problems, you can invoke the RPD CLI and use the following
commands:
• show reef chassis-info
Displays general Reef chassis information such as the base chassis MAC address, MAC range, PN
and SN.
• show reef chassis-info verbose
Displays detailed Reef chassis information such as Reef Controller board firmware versions,
temperature, power supply status, front panel and fan status, and the overall status summary of all
SLOTs/RPDs in the chassis.
NOTE: An RPD that loses communication with the chassis can still continue to operate
normally: transmit, receive and process signals via its QSFP and RF interfaces, and retain
service to end customers. However, if the RPD is rebooted before the communication
problem is resolved, it will not be able to obtain its IP settings and service configuration
from the core. Service from this RPD will therefore not be restored.

23 Reef Installation Guide

 Chapter 7
Ordering information

Product part numbers and descriptions for the Reef platform are provided here.

Reef platform component part numbers

Contact a Harmonic representative for further details on available part numbers not presented in this
section.
NOTE: Devices and parts provided by Harmonic comply with Part 15 of the FCC Rules,
which requires that operation may not cause harmful interference and must accept any
interference received, including interference that may cause undesired operation.

Product Part Number Description

NSG-9K-CS-40 NSG9K/REEF Chassis. Controller Board and Front Panel
not included
COS-REEF-FP-01 REEF Front Panel with integrated cooling fans
COS-REEF-CB-01 REEF Controller Board
COS-REEF-LC2X4-ST-01 REEF dual-RPD Line-card, 2DSX4US, Standard output
power
NSG-PS-AC-03 NSG9K/REEF PSU, AC. 90 to 230 VAC
NSG-PS-DC-04 NSG9K/REEF PSU, DC. -42 to -60 VDC
COS-REEF-UCH6-U-2M UCH6 RF Cabling Harness, unterminated. 2 meters
COS-REEF-UCH6-F-3M UCH6 RF Cabling Harness, with Male F-Type
termination. 3 meters
COS-REEF-UCH6-F-5M UCH6 RF Cabling Harness, with Male F-Type
termination. 5 meters
COS-REEF-UCH6-F-10M UCH6 RF Cabling Harness, with Male F-Type
termination. 10 meters
COS-REEF-UCH6-2DSFF25C UCH6 RF Cabling Harness, with 2 x 25cm cables for DS
ports, no cables for US ports. DS cables have Female F-
Type termination
COS-REEF-UCH6-U-2M UCH6 RF Cabling Harness, 2 meters, unterminated
QSFP-2SFP-C1-150CM QSFP-TO-2XSFP+ Optical Breakout cable, MM fiber, 85
degree C rating, 150cm

24
Product Part Number Description
QSFP-2SFP-C1-200CM QSFP-TO-2XSFP+ Optical Breakout cable, MM fiber, 85
degree C rating, 200cm
QSFP-2SFP-C1-250CM QSFP-TO-2XSFP+ Optical Breakout cable, MM fiber, 85
degree C rating, 250cm

25 Reef Installation Guide

 Appendix A
Contacting Harmonic technical support

• Harmonic Technical Assistance Center contact information

• Harmonic corporate contact information

Harmonic Technical Assistance Center contact information

A list of phone numbers, e-mail addresses, and important links for the Harmonic Technical Assistance
Center (TAC).
Table A-1: Harmonic Technical Assistance Center phone numbers and email addresses

Region Telephone Technical Email

Support
Americas 888.673.4896 [email protected]
(888.MPEG.TWO)
408.490.6477
Europe, the Middle East and +44.1252.555.450 [email protected]
Africa (EMEA)
India +91.120.498.3199 [email protected]
Russia +7.495.926.4608 [email protected]
China +86.10.6569.5580 [email protected]
Japan +81.3.5614.0524 [email protected]
Asia Pacific (APAC) – Other +852.3184.0045 [email protected]
Territories +65.6542.0050

Support URLs
Report an Issue Online: https://www.harmonicinc.com/technical-support/report-issue/
Technical Support: https://www.harmonicinc.com/technical-support/

Software download location for Cable Edge products

ftp://ftp.harmonicinc.com

26
 Harmonic corporate contact information

Contact Harmonic Technical Publications

[email protected]

Harmonic corporate contact information

Phone numbers and addresses for the corporate office.

Harmonic corporate address

4300 North First Street
San Jose, CA 95134
U.S.A.

Harmonic corporate telephone numbers

Tel. 1.800.788.1330 (from the U.S. and Canada)
Tel. +1.408.542.2500 (outside the U.S. and Canada)
Fax.+1.408.542.2511

27 Reef Installation Guide

 Appendix B
Safety and regulatory compliance information

Legal disclaimer: Information in this document is provided in connection with Harmonic products. Unless
otherwise agreed in writing Harmonic products are not designed nor intended for any application in which
the failure of the product could cause personal injury or death.
NOTE: The information in this appendix may apply to purchased products only.

• Important safety instructions

• Safety symbols and instructions
• Preparing the site
• Disassembling an end-of-life product
• EU manufacturer's Declaration of Conformity
• Electromagnetic compatibility notices – FCC Class B
• Product regulatory compliance
• CableOS product regulatory compliance certifications
• Product environmental compliance
• EU RoHS
• EU REACH
• China RoHS
• Waste Electrical and Electronic Equipment (WEEE)
• WEEE Take-back Request Program
• Compliance with country specific environmental, safety and EMC standards

Important safety instructions

Review important safety guidelines for operators and service personnel.
Specific warnings and cautions are found throughout the guide where they apply, but may not appear
here. Please read and follow the important safety information, noting especially those instructions related
to risk of fire, electric shock or injury to persons. You must adhere to the guidelines in this document to
ensure and maintain compliance with existing product certifications and approvals. In this document, we
use "product," "equipment," and "unit" interchangeably.
This equipment generates, uses, and can radiate radio frequency energy. It may cause harmful
interference to radio communications if it is not installed and used in accordance with the instructions in
this manual. Operation of this equipment in a residential area is likely to cause harmful interference. If this
occurs, the user will be required to correct the interference at his or her own expense.

28
 Safety symbols and instructions

In event of conflict between the information in this document and information provided with the product or
on our website for a particular product, this product documentation takes precedence.

Safety symbols and instructions

Understand the meaning of different safety symbols.
To avoid personal injury or property damage, before you begin installing or replacing the product, read,
observe, and adhere to all the following safety instructions and information. Observe the safety symbols
on the product and its packaging, and adhere to the safety instructions listed below.

Important safety instructions

General safety instructions for installing or replacing the product and/or its modules:
• This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of special tool, lock and key, or other means of security.
• Only trained and qualified service personnel should be allowed to install, replace, or service this unit
(refer AS/NZS 3260 Clause 1.2.14.3 Service Personnel).
• Read the installation instructions before connecting the system to the power source.
• Conform to local occupational health and safety requirements when moving and lifting the equipment.
• Any instructions in this guide that require opening the chassis or removing a board should be
performed by qualified service personnel only.
• Slots and openings in the chassis are provided for ventilation. Do not block them. Leave the back of
the frame clear for air exhaust cooling and to allow room for cabling - a minimum of 6 inches (15 cm)
of clearance is recommended.
• Do not wear hand jewelry or watch when troubleshooting high current circuits, such as the power
supplies.
• Do not use this unit in or near water.
Safety instructions for connecting, disconnecting or servicing Power and Ground connections:
• Installation of the unit must comply with local and national electrical codes.
• When installing or replacing the unit, always make the ground connection first and disconnect it last.
• Disconnect all AC and/or DC power feeds before installing any options or servicing the unit, unless
instructed to do so by this manual.
• This unit may be connected to more than one power source. To prevent electric shock, always check
for dual power feeds, and disconnect both power supply cords before servicing the unit.
• Some units may contain more than one power supply. Disconnect all power sources before
maintenance to avoid electric shock.
NOTE: Where product modules are designed for hot-swap, maintenance scenarios
that involve only the replacement of those modules do not require the disconnection of
power sources.
• Do not work on the system or connect or disconnect cables during periods of lightning activity.

29 Reef Installation Guide

Appendix B: Safety and regulatory compliance information

Battery handling safety instructions:

• There are no user-serviceable batteries inside Harmonic products. Refer to Harmonic qualified
personnel only to service the replaceable batteries.
• There is risk of explosion if battery is serviced in any way, against Harmonic’s instructions.
• CALIFORNIA PERCHLORATE ADVISORY: Some lithium batteries may contain perchlorate material.
The following advisory is provided: "Perchlorate Material - special handling may apply, see: http://
www.dtsc.ca.gov/hazardouswaste/perchlorate/ for information."

Laser safety warnings

• Invisible laser radiation may be emitted from disconnected fibers or SFP connectors.
• Do not stare into beams or view directly with optical instruments.
• Never operate a unit with a broken fiber or with a separated fiber connector.

Electrostatic discharge cautions

• Follow electrostatic precautions at all times when handling this unit.

• Always wear an ESD-preventive wrist or ankle strap when handling electronic components. Connect
one end of the strap to an ESD jack or an unpainted metal component on the system.
• Handle product cards/modules by the faceplates and edges only; avoid touching the printed circuit
board and connector pins.
• Place any removed component on an antistatic surface or in a static shielding bag.
• Avoid contact between the cards and clothing.
• Periodically check the resistance value of your antistatic strap. Recommended value is between 1 and
10 Mega-Ohms.

Rotating fan blades

• The product’s Front Panel (FP) and Power Supply Units (PSUs) include cooling fans that rotate at high
speed during operation. The fan blades can cause serious injury. Keep hands clear.
• The fan blades are shielded to prevent access to the blades and protect the operator from injury.

30
 Preparing the site

• Both the FP and the PSUs are designed for hot-swap, and may be replaced while the device is
operating.
• When servicing the FP, be sure to hold it by its two sides, without touching the fan area.
• Before servicing a PSU, disconnect the power feed to that specific PSU. Keep the other PSU running
so that service is not affected, and keep your hands clear of its cooling fan area.

Preparing the site

Make the equipment site ready for installation and use.
NOTE: Only trained and qualified service personnel (as defined in IEC 60950 and AS/NZS
3260) should install, replace, or service the equipment. Install the system in accordance
with the U.S. National Electric Code if you are in the United States.
1. Preparing and choosing a site for installation:
◦ To ensure normal system operation, plan your site configuration and prepare the site before
installation.
◦ Install the unit in a restricted access area.
◦ Choose a site with a dry, clean, well-ventilated and air-conditioned area.
◦ Choose a site that maintains an ambient temperature of 32 to 104°F (0 to 40°C).
2. Creating a safe environment:
◦ Connect AC-powered systems to grounded power outlets or as per local regulations.
◦ Do not move or ship equipment unless it is correctly packed in its original wrapping and shipping
containers.
◦ Only allow Harmonic trained personnel to undertake equipment service and maintenance. Do not
permit unqualified personnel to operate the unit.
◦ Wear ear protection when working near an NSG Pro platform for a longer period of time.
3. Rack mounting the unit:
◦ Install the system in an open rack whenever possible. If installation in an enclosed rack is
unavoidable, ensure that the rack has adequate ventilation.
◦ Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be
given to supply connections other than direct connections to the branch circuit (e.g. use of power
strips). This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
◦ When mounting this unit in the partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
◦ If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
◦ The rack must be anchored to an immovable support to prevent it from tipping when the unit is
mounted on it. The rack must be installed according to the rack manufacturer’s instructions.
◦ Disconnect all power and external cables before lifting the unit. Depending on the weight of the
unit, more than one person might be required to lift it.
4. Power considerations are shown in the following table:

31 Reef Installation Guide

Appendix B: Safety and regulatory compliance information

Option Description
AC power ◦ The main power supply must be installed by a qualified electrician,
according to power authority regulations. Make sure all powering is wired
with an earth leakage, according to local regulations.
◦ It is recommended to install the device within 1.5m (approximately 5feet)
from an easily accessible grounded AC outlet.

DC power ◦ Ensure a suitable circuit breaker is in-line between the device and the
power source.
◦ Connect DC-input power supplies only to a DC power source that
complies with the product's DC powering specifications, as provided in
Wave-1 platform:Specifications.
◦ Ensure that power is removed from the DC circuit before installing or
removing power supplies.

5. Handling fiber channel cables:

◦ Always read and comply with the handling instructions on the shipping container.
◦ Follow all ESD precautions and approved fiber cleaning procedures.
◦ The fiber is made of a very pure, expensive glass and should be treated with great care. Handle
fibers only in areas that are very clean and do not contain sharp objects.
◦ Wear finger cots or gloves as dirt and oils can damage the fiber and contaminate connectors.
◦ Do not allow kinks or knots to develop in the fiber. If tangles occur, carefully work out the tangles
avoiding pulling or bending the fiber beyond its bend radius.
◦ Always use the correct tools for stripping and cleaving the fiber. It will save time and reduce
breakage caused by scratches.
◦ If you must secure a bundle of fiber cables together, avoid plastic and metal tie wraps; secure with
Velcro instead.
6. Disposing of the unit:
◦ Dispose of the unit and its components (including batteries) as specified by all national laws and
regulations.

Disassembling an end-of-life product

Review guidance on responsible product disposal and recycling of a product.
For disassembly instructions, please call the technical support in order to remove components requiring
selective treatment, as defined by the EU WEEE Directive (2012/19/EU). See Harmonic Technical
Assistance Center contact information.
1. Follow these rules to safely disassemble an end-of-life product:
a. Disassemble equipment in a dedicated area, only after gathering the tools needed for disassembly.
b. Observe the rules for safe product disposal and recycling.
c. Recycling personnel are to wear personal protective equipment including proper eye protection,
proper hand protection, and proper breathing protection if needed.

32
 EU manufacturer's Declaration of Conformity

d. Recycling personnel shall be experienced in using the proper tools required for disassembling
equipment. Untrained personnel shall not disassemble Harmonic products. Unfamiliarity with tools
can cause damage and injury.
2. Remove covers, housing, etc.
3. Remove and separate sub-assemblies (i.e. cables, metals, displays, fans, etc.).
4. Separate hazardous materials from the remainder of the material.
a. Sort hazardous materials into their different types (i.e., batteries, hazardous liquids, hazardous
solids, fiberglass, etc.).
b. Proceed with hazardous waste management processes only.
5. Identify re-usable materials/sub-assemblies and separate these from the rest of the material.
6. Identify and separate recyclable materials as per the examples below:
a. Scrap material to be sent to smelters.
b. E-waste such as displays, CPUs, cables and wires, hard drives, keyboards, etc.
c. Metals such as steel, brass, and aluminum.
d. Plastics such as fan casings, housings, covers, etc.
e. Fiber optics and plastic tubing not containing electrical or data wiring.

EU manufacturer's Declaration of Conformity

Learn more about Harmonic product regulatory compliance.
This equipment is in compliance with the essential requirements and other provisions of Directives 73/23/
EEC and 89/336/EEC as amended by Directive 93/68/EEC.
NOTE: For specifics, about which standards have been applied, refer to the Declaration
of Conformity of the product on Harmonic website at Product Regulatory Compliance or
contact Harmonic Compliance Team at [email protected].

Electromagnetic compatibility notices – FCC Class B

Learn more about Harmonic product electromagnetic compatibility.
The user is cautioned that any changes or modifications not expressly approved by Harmonic could void
the user’s authority to operate the equipment.
Notes:
1. This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
2. Compliance testing of this equipment has been performed with the unit’s Downstream and Upstream
RF ports connected to shielded coaxial cables of type RG59. To ensure compliance of deployed units,
all RF cabling must be made using RG59 coaxial cables, or cables of comparable or better shielding
characteristics.
3. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with instructions, may cause harmful interference to radio communications.

33 Reef Installation Guide

Appendix B: Safety and regulatory compliance information

Product regulatory compliance

Harmonic products are typically tested to the latest safety and electromagnetic compatibility (EMC)
specifications and test methods, and are marked with one or more of the following regulatory/certification
markings. Some of the certification markings will vary depending on what certifier was used to obtain a
certification.
Please visit Harmonic Product Regulatory Compliance page to view information on applied
safety & EMC standards and regulatory marks on Harmonic products. You can also email us at
[email protected] for assistance on regulatory compliance for Harmonic products.

CableOS product regulatory compliance certifications

Understand the meaning of different product regulatory compliance markings.
The following tables summarize the CableOS platform EMC and Safety certificated standards.
CableOS platform EMC certificated standards

Country/ Certification type Standard Product marks

region
USA/Canada EMC/FCC FCC 47CFR
part 15: 2015,
subpart B,
Class B
Canada EMC ICES-003: 2016
Issue 6, Class B

34
 CableOS product regulatory compliance certifications

Country/ Certification type Standard Product marks

region
European EMC/CE EN 55024:
Union 2010; EN
61000-4-6:
2009
EN 55032:
2012+AC:2013,
Class B
*EN 55024:
2010, EN
61000-4-11:2004
*EN 55024:
2010, EN
61000-4-4:2004+A1(10)
*EN 55024:
2010, EN
61000-4-2:2009
EN 61000-3-3:
2013
EN 61000-3-2:
2014
EN 55024:
2010, EN
61000-4-8:
2010
EN 55032:
2012+AC:2013,
Class B
EN 55024:
2010,
EN61000-4-3:
2006+A1(08)+A2(10)
EN 55024:
2010, EN
61000-4-5:
2014
IEEE C62.41 &
IEEE C62.45
ANSI/SCTE 81
Telcordia
GR-1089-
CORE

35 Reef Installation Guide

Appendix B: Safety and regulatory compliance information

Country/ Certification type Standard Product marks

region
Japan EMC/VCC! VCCI
V-3/2015.04,
Class B

Korea EMC KN32 & KN35

CableOS platform Safety certificated standards

Country/ Certification type Standard Product marks

region
USA/Canada Safety/NRTL UL 62368-1 2nd
edition
UL 60950-1 2nd
edition

European Safety EN
Union 62368-1:2014
IEC/EN
60950-1:06+A11:
09+A1:10+A12:11+A2:13

International IEC IEC Not applicable

60950-1:05+A1:09+A2:13
62368-1:2014
IEC
60950-1:2005
CB procedure

Product environmental compliance

Harmonic manufactures high quality and innovative IT and telecommunications equipment, video delivery
infrastructure solutions and services for its customers worldwide.
Harmonic is committed to providing our customers with safe and environmentally friendly products
that are compliant with all relevant regulations, customer specifications, and environmental legislation,
including the directives described below.

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 EU RoHS

EU RoHS
Review the European Union’s Restriction of Hazardous Substances Directive.
In July 2006, the European Union’s (EU) Directive (2002/95/EC) on the Restriction of the use of certain
Hazardous Substances (RoHS) in Electrical and Electronic Equipment (EEE) went into effect, and in July,
2011, the European Union’s RoHS Recast Directive (2011/65/EU) also known as RoHS II entered into
force.
Harmonic understands the environmental risks associated with the substances covered by the RoHS
Directive and has committed to eliminating or reducing the use of these, as well as other environmentally
sensitive substances in our products. Harmonic also continues to comply with the requirements under
RoHS II.
For more information, please visit EU RoHS directive page at official EU website.
http://ec.europa.eu/environment/waste/rohs_eee/legis_en.htm

Restricted substance statement

Harmonic products contain less than the permitted limits for the six restricted substances except where
exemptions published in the RoHS2 Directive are applicable. This statement is based on vendor-supplied
analysis or material certifications, and/or lab test results of the component raw materials used in the
manufacture of Harmonic products.
Table B-1: Restricted substances

Restricted substance Permitted limit

Cadmium (Cd) < 0.01%
Homogeneous material definition as per the EU
Directive.

Lead (Pb) < 0.1%

Chromium (VI) (Cr (VI)) < 0.1%
Mercury (Hg) < 0.1%
Polybrominated biphenyls (PBBs) < 0.1%
Polybrominated diphenyl ether (PBDE) < 0.1%

EU REACH
REACH (Registration, Evaluation, Authorization and restriction of Chemicals) (EC 1907/2006) is a
European Union regulation on chemicals and their safe use which came into force in June, 2007.
Harmonic supports the basic aim of REACH in improving the protection of human health and environment
through the better and earlier identification of intrinsic properties of chemical substances. Harmonic
products are considered "articles" under REACH; therefore, we are required to provide recipients of our
products with information on Substance of Very High Concern (SVHC) present in concentration above
0.1% (w/w).

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Appendix B: Safety and regulatory compliance information

Substances in our products are not intended to be released under normal or reasonably foreseeable
conditions of use; therefore, the registration requirement in REACH Article 7(1) does not apply to our
products.
For more information, please visit the REACH regulation page at official EU website.
http://ec.europa.eu/environment/chemicals/reach/reach_en.htm

China RoHS
Review China's Restriction of Hazardous Substances Directive.
China's regulation on restriction of the use of certain hazardous substances commonly (China RoHS), is
applicable to all Electronic and Information Products (EIPs) and parts sold in China after March 01, 2007.
China RoHS regulation restricts the use of the same six substances as the European Union’s ROHS, but
has requirements for product labeling and regulated substance information disclosure.
Harmonic complies with China RoHS Phase I for labeling and information disclosure requirements and
continues to monitor new developments in China RoHS Phase II towards substance restriction and
certification program.
For more information, visit the China RoHS regulation page at the official US export website.
http://www.export.gov/china/doingbizinchina/

Waste Electrical and Electronic Equipment (WEEE)

Review the European Union’s Waste Electrical and Electronic Equipment Directive.
European Parliament and the Council of the European Union’s WEEE Directive (2002/96/EC) came into
force on August, 2005 and were more recently amended in July, 2012. This directive encourages the
reuse, recycling, and recovery of WEEE and to improve the environmental performance of all operators
involved in the life cycle of electrical and electronic equipment, especially those dealing with WEEE.
Harmonic ensures that all requirements for registration, reporting, design and data tracking are complied
with to meet the objectives of the WEEE directive.
For more information, please visit the WEEE directive page at the official EU website: http://ec.europa.eu/
environment/waste/weee/legis_en.htm

WEEE Take-back Request Program

In order to assist EU member states to preserve, protect and improve the quality of the environment,
protect human health and utilize natural resources prudently and rationally, Harmonic strives to recycle in
compliance with the WEEE Directive any of its products that cannot be re-used.
Harmonic's customers should:
• Not discard equipment in household or office garbage
• Arrange proper recycling of unneeded equipment. For the take-back of Harmonic equipment,
customers must:

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 Compliance with country specific environmental, safety and EMC standards

◦ Collect the information required to complete Harmonic's WEEE Take-Back Request form
◦ Complete and submit the online WEEE Take-Back Request form. Please note that forms must be
fully completed in order to prevent process delays
◦ Receive instant online confirmation indicating the reference number
◦ Receive the End of Life (EOL) asset return authorization number and instruction for EOL asset
return
• Not ship EOL product to Harmonic without a Harmonic-provided EOL asset return authorization
number
The crossed-out wheeled bin symbol on a Harmonic-branded commercial product indicates that the
product should not be disposed of along with municipal waste, but Harmonic invites our customers to
return the product to us under Harmonic’s WEEE Take-Back program for product disposal.

Harmonic will pay for the cost of shipping and will provide a Certificate of Recycling or a Certificate
of Destruction upon request. For more information on collection, reuse and recycling or to initiate the
WEEE take-back process, please complete the form at http://www.harmonicinc.com/webform/weee-
takeback-request or contact Harmonic Technical Assistance Center (TAC) or email RMA team at
[email protected].

Compliance with country specific environmental, safety and

EMC standards
In addition to the above listed standards and compliance regulations, Harmonic products may also be
compliant with other country-specific environmental, safety, and EMC requirements.
Please contact Harmonic Compliance Team at [email protected] or your local
sales representative for more information about compliance with any particular country or standard.

39 Reef Installation Guide

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