Syncbox User Manual 4-0 Eng
Syncbox User Manual 4-0 Eng
User Manual
Version 4.0
SAFETY PRECAUTIONS COPYRIGHT
To reduce the risk of fire, or electric shock, DO NOT allow the © 2014 - 2022 World Time Solutions Limited. All Rights Reserved.
Syncbox to be exposed to rain or moisture.
All information contained within this document is the property of
To avoid the risk of electric shock, DO NOT open the enclosure. World Time Solutions Limited and cannot be used or reproduced
by any person or company without written consent from World
To prevent damage to the unit, clean ONLY with a dry cloth.
Time Solutions Limited.
Use this product ONLY with the supplied power adapter. If the
World Time Solutions Limited reserves the right to make periodic
power adapter becomes damaged, consult a qualified electrician
amendments to the information in this document without notice.
for advice.
The supplied power adapter is intended to serve as a disconnect
device. The socket-outlet should be installed near the equipment
TRADEMARKS
and should be easily accessible.
Microsoft, Windows, Windows XP, Vista and Windows 7 are either
registered trademarks or trademarks of Microsoft Corporation in
CERTIFICATION the United States and other countries.
All other registered trademarks and trademarks are property of
their respective owners.
5 - RS-232/RS-485 output...................................................................................................10
5.1 - Connecting to the RS-232/RS-485 output.............................................................................. 10
5.2 - Programming the RS-232/RS-485 output.............................................................................. 10
5.3 - Serial data message format and repetition rate..................................................................... 11
5.4 - Reference time zone.............................................................................................................. 11
5.5 - PPS (pulse per second) output.............................................................................................. 11
6 - Software updates..........................................................................................................12
6.1 - Installing the Syncbox Software Update Utility....................................................................... 12
6.2 - Downloading the updated software version........................................................................... 12
6.3 - Applying a software update.................................................................................................... 12
A - Troubleshooting............................................................................................................14
D - Specifications...............................................................................................................18
E - Certificate of Conformity..............................................................................................19
• GPS patch antenna (or optional anti-jam GPS antenna kit - see
separate user manual)
• Power adapter
• User manual
SYNCBOX
GPS TIME SERVER
World Time
STATUS Solutions
SETUP ETHERNET
1 2 3 4
- + www.worldtimesolutions.com
GPS
5V DC RS-232 / RS-485 OUTPUT ANTENNA
5 6 7 8
For your Syncbox to operate reliably, the GPS antenna needs to have
at least a partial view of the sky (increasing the amount of sky visible
will provide correspondingly better performance).
The antenna should be mounted either externally (in a protected
position) or in an internal position with a view of the sky (for example,
on a window ledge). If you choose to mount your antenna internally,
best operation will be achieved by choosing a window facing towards
the equator (ensure the window is not coated with a metallised film as
this may disrupt the GPS signals).
Once installation is complete, you may choose to secure the GPS patch antenna in
position using the adhesive tape supplied.
• Click ‘Install USB Drivers’ (or ‘Install 64 bit USB Drivers’ on 64 bit
versions of Windows).
If you configure the DHCP setting to ‘Use the following static IP settings’
(DHCP disabled), the Syncbox uses the IP address, Subnet mask
and Gateway as programmed in the Internet Protocol configuration
window.
• Right click the new Syncbox software version and ‘Save link as...’
• Right click the new software zip file and select ‘Extract All...’
• Insert a paper clip (or similar small implement) into the software
update switch hole on the rear of the Syncbox (point 7 on the
drawing in section 1.3.2).
Supported Protocols
Ethernet protocols: NTP v2 (RFC 1119), NTP v3 (RFC 1305),
NTP v4 (RFC 5905), SNTP v3 (RFC 1769),
SNTP v4 (RFC 4330), DHCP
Serial protocols: More than 25 serial data formats
I/O Connections
Ethernet connection: 10BASE-T / 100BASE-TX auto-sensing
RS-232/RS-485/PPS: DB-9 (DE-9) female D-Sub
Setup: USB 2.0 (full-speed)
GPS antenna: SMA (supplied with active patch antenna
and 3m captive cable - Anti-jam antenna kit
option available)
Power input: 5V DC power input, supplied with external
power adapter
Standards
Electrical Safety: BS EN 60950-1:2006
Radio Disturbance: BS EN 55022:2006 (class B)
Immunity Characteristics: BS EN 55024:2003