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Computer Problems: Audio

The document discusses common computer audio issues during virtual meetings and provides solutions. It explains that [1] microphones can get accidentally muted, audio sources can switch between programs, or hardware can fail. [2] Most issues can be resolved by checking mute buttons, ensuring the correct audio device is selected, and verifying volume levels are adequate. [3] If software solutions don't work, it may be a hardware problem requiring updated audio drivers or a USB headset.

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ma. eleanor
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© © All Rights Reserved
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85 views

Computer Problems: Audio

The document discusses common computer audio issues during virtual meetings and provides solutions. It explains that [1] microphones can get accidentally muted, audio sources can switch between programs, or hardware can fail. [2] Most issues can be resolved by checking mute buttons, ensuring the correct audio device is selected, and verifying volume levels are adequate. [3] If software solutions don't work, it may be a hardware problem requiring updated audio drivers or a USB headset.

Uploaded by

ma. eleanor
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Computer problem

''Audio Issues''

Presented by Jerald Puerto


VIRTUAL MEETINGS HAVE BECOME
STANDARD THESE DAYS, AND SO HAVE A
HOST OF AUDIO ISSUES THAT CAN MAKE
USING YOUR PC UNBEARABLE.
MICROPHONES CAN GET ACCIDENTALLY
MUTED, OR AUDIO SOURCES CAN SWITCH
WITHIN DIFFERENT PROGRAMS. HARDWARE
CAN FAIL, BUT IT IS UNCOMMON. MORE
OFTEN THAN NOT, SOUND ISSUES CAN BE
RESOLVED FROM WITHIN THE OPERATING
SYSTEM. HOWEVER, THERE ARE MULTIPLE
WAYS TO ACCESS AND CHANGE SOUND
SETTINGS, SO TROUBLESHOOTING ISSUES
CAN BE FRUSTRATING WHEN WAITING FOR A
VIRTUAL MEETING OR VIDEO CALL TO START.
SOLUTION

MOST KEYBOARDS, HEADSETS, OR


MICROPHONES COME WITH A DEDICATED MUTE
BUTTON. WHEN DEALING WITH SOUND ISSUES, IT
IS ALWAYS BEST PRACTICE TO CHECK THESE
FUNCTIONS AND BUTTONS FIRST. ACCIDENTAL
BUTTON OR KEY PRESSES CAN SOMETIMES MUTE
AUDIO SOURCES IN PROGRAMS OR YOUR ENTIRE
PC AUDIO.
When all of your devices connect as intended,
and you are still having audio issues, the next
step is to check and see if your volume is low or
muted from within your operating system. If
you are still experiencing audio problems, the
last thing you can check is your playback
sources. By right clicking your speaker icon, you
can bring up your audio settings, which will
show you a list of available audio devices. You
can then test each one with the press of a
button and ensure the proper device is selected
for your PC.

Unfortunately, if none of these software


fixes worked, it could be a hardware issue. If
your PC's generic audio driver (found within
the 3.5mm headphone jack) isn't working or
isn't compatible with some of the features of
your headphones, you can look for a USB
headset — the USB connection will work
around any issues with the driver and often
fixes any software compatibility issues with
the headset.
1. Run the audio truobleshooter
The audio troubleshooter might be able to fix audio problems
automatically.

To run the troubleshooter:


In the search box on the taskbar, type audio troubleshooter, select


Find and fix problems with playing sound from the results, then
select Next.

Select the device you want to troubleshoot and then continue


through the troubleshooter.

choose your device in the audio troubleshooter


You can also launch the troubleshooter from audio Settings. Select
Start > Settings > System > Sound > Troubleshoot.
2. Verify that all windows updates are installed
To check for updates:

Select Start > Settings > Update & Security > Windows Update >
Check for updates.

Open Windows Update


Do one of the following:


If the status says, "You're up to date," go to the next tip.


If the status says, "Updates are available," select Install now.


Select the updates you want to install, then select Install.


Restart your PC and see if your sound is working properly.


3. Check your cables, plugs, jacks, volume, speaker, and
headphone connections

Check your speaker and headphone connections for loose cords


or cables. Make sure all cords and cables are plugged in.

If you have multiple 5mm jacks to plug into, especially on a


surround sound system, make sure all cords and cables are
plugged into the correct jack.

If it’s not clear which jack goes with which cord, consult your
hardware manufacturer, or try the most obvious outputs one at a
time and see if they work.
Make sure the power is turned on.

Make sure the mute setting is not turned on and try


turning up all the volume controls.

Note: Some speakers and apps have their own volume


controls. Be sure to check them all.

Try connecting your speaker and headphones to a


different USB port.

It's possible that your speakers won't work when your


headphones are plugged in. Unplug your headphones
and see if that helps
Thank you❤️

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