Group Development Stages
Group Development Stages
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Introduction
Teams have existed for as long as humanity has. From the hunter-
gatherer communities who worked together to ensure their survival, to the
medieval condottieri who traded their military prowess for coins, and the
modern football players who entertained the masses with their coordinated
ball-kicking tactics, they have been, are and will continue to be our greatest tool.
Though we can greatly attribute our success to our ability to pool our resources
together, our odds of surviving the modern socio-political, environmental and
technology struggles of the 21st century require us to have a closer look at how
we work together and how we take on the challenges as a group.
1 Faculty of Psychology and Educational Sciences, Babe -Bolyai University, Cluj Napoca, Romania
* Corresponding author: [email protected]
SEBASTIAN VAIDA, DAN ERBAN
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GROUP DEVELOPMENT STAGES. A BRIEF COMPARATIVE ANALYSIS OF VARIOUS MODELS
In this analysis, we have looked at nine models that discuss and define
the concept of group development stages, and we present them in the main
body of the study, pointing out the characteristics, as well as the plusses and
weaknesses.
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teams processes. Seck (2014) further explains how this stage is the time for the
stating opinions, concerns, and suggestions. On top of this, the stage seems to
exist for the accommodation and acclimatization of those frustrated with the
current stratagems. Seck (2014) underlines the importance of communication
in this stage, as without it the team can only grow frustrated and may be at risk of
not resolving important conflicts. Personal relations in this stage are characterized
by competitiveness and conflicts, which inevitably appear when members try
to focus on tasks.
Tuckman (1965) himself notes how this stage is dominated by a power
struggle and a necessity to question the leadership and structure of a team.
Among observable behaviors, we can note arguments, a lack of role clarity and
generally lack task progress. Jones (2019) notes how this stage is noteworthy
for the incentive properties it has, as team members are challenged to engage
further in complex intellectual processes. As the group becomes more and more
hostile to itself, it expresses its members individuality and as a result, Jones (2019)
explains how strong emotions may arise during this stage.
Ito & Brotheridge (2008) note that this stage may occur several times
during a project, as team members will grow comfortable with one another over
time and may desire to make their opinions known later.
What is certain is that, according to Tuckman (1965), at the end of this
stage, the team is supposed to have already experienced a series of conflicts
from which to discern: a revision of past norms and hierarchies, an inclination
towards listening and offering feedback to your fellow team members and a
further development of inter and intra-relationships. The leaders are expected
to provide the strategies required to move on from unproductive conflict and
ease in the feedback processes.
To be able to advance to a next stage, the team members must change
their mindset from a test and check to a problem solving one and one of the
most important features in this stage is the ability to communicate and listen.
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GROUP DEVELOPMENT STAGES. A BRIEF COMPARATIVE ANALYSIS OF VARIOUS MODELS
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the advances the group undergoes and the heightened prosperity of the project.
Compared to equivalents in literature, this stage is like Tuckmans stage of
Performing.
The Stage of Group Control
A stage that takes a dimension fairly ignored by other models, Group
Control is characterized by the equity of work and maximization of support
within the group. The members have developed enough that it is no longer
required to keep a formal relation and cooperation even with tasks not attributed
to individuals is noted (Zoltan & Vancea, 2016; Bass and Ryterband, 1979).
Tubbs Model
Orientation
During Orientation, the group members interact with each other and try
to grasp an emerging strategy as set expectations about the work at hand. This
stage is highly like other established models initial steps, proposing that team
members are looking for diplomatic solutions to any conflict from within. As the
group gets to form connections and members start conjuring opinions on one
another, a snapshot forms of how the group will operate and the initial anxieties
and uncomfortable lack of social safety dissipate.
Conflicts
During Conflict, the group is comfortable enough in its internal relationships
and start focusing much more on the tasks rather than the social aspects of the
team. As individuals are committing more and more to the project, they are about to
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GROUP DEVELOPMENT STAGES. A BRIEF COMPARATIVE ANALYSIS OF VARIOUS MODELS
reach a level of individuality that creates friction and conflicts. Tubbs ascertains
that conflict is central to human interaction, therefore they are necessary to answer
important questions within the group: who is the leader? what responsibilities
belong to whom? does the established structure of the group function effectively?
etc. It appears that during this phase the dominant members will inevitably go
out of the safety of their positions and explore more and more opportunities,
while the subservient ones will opt for a more silent approach.
Consensus
Consensus is the stage that occurs when Conflict ends and presumes that
the members understand their roles much better than priorly. During this stage,
Tubbs noted a fluid interactive model, with far less friction during team processes
and a heightened productivity. The input of each group member is valued and the
inner working of problem-solving are based less on strife and desire to ascertain
dominance and much more on finding impactful solutions through the best
strategies that the group can conjure. While frictions may occasionally occur, they
will not impact the group or the end products as heavily as the prior stage would
suggest. Members will develop on an individual scale, as well on a group scale.
Leadership can and will be passed in a distributed manner.
Closure
During closure, the group has already completed their objective and are
assessing the efficiency of processes they have undergone. A post-action phase,
this includes the departure to other projects and teams, which other models
would consider a different stage entirely. (Tubbs, 2012)
Cogs Ladder
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Homans Model
One of the oldest models covered in this paper is proposed by George
Homans (part of the group that identified the Hawthorne effect) in 1950. The
proposed model is a dissection of groups in two overarching systems: the
external system and the internal system. The author makes a significant author
in identifying the complex contexts in which groups can be found - ranging from
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GROUP DEVELOPMENT STAGES. A BRIEF COMPARATIVE ANALYSIS OF VARIOUS MODELS
explaining the physical surroundings to the technologies they use and the
overall state of the organization they are in. Thus, Homans covers three stages
that groups undergo, all while keeping in mind a constant pressure of contextual
factors. Furthermore, due to the age of the model the reader should also not forget
that the perspective is different from our modern understanding of groups and
the author describes groups as set up by a third party with its own agenda and
desired behaviors, rather than an organic process with high organizational
flexibility as it is the case in contemporary organizations.
The first stage concerns needed states and behaviors - actions and
activities, interactions, needed norms and emotional experiences that
are sought out for the group.
The second stage concerns emergent states and behaviors - emergent
actions, interactions, norms, and emotional experiences that result from
the group interacting in time.
The third stage concerns the results of collective actions - productivity,
group members satisfaction and personal development and evolution.
According to some authors (Curseu, 2007), there is a continuous
interactivity and cross-influence between behaviors, states and conditions which
come to influence the group and their effectiveness.
Woodcocks Model
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Fishers Model
Orientation
The initial stage is once again about socializing rather than task
achievement. Due to the lack of familiarity within the groups members, there
is a primary tension that can only be deflated via interaction and norm definition.
Fisher suggests that it is better to focus on interactivity rather than the usual
performance-seeking behaviors.
Conflict
The second stage is marked by a secondary tension, far more focused on
the task rather than the social aspect. Conflict is the namesake of this stage and
a degree of positivity is associated with it. Any discussion that turns into an
operational debate is encouraged and it helps assess the efficiency of group
processes as well as improve overall performance in later stages.
Emergence
The third stage is the one in which the group starts reinforcing the
structures and tasks debated during Conflict. It is now that changes begin to
appear in attitudes and a degree of ideatic flexibility seeps into the mentality of
group members.
Reinforcement
The fourth stage is extremely brief compared to the norm and yet it is
incredibly vital to the group. During this stage, a sense of calm and security
spreads within the team as commitment halts any damaging conflict and
decisions are easily accepted even by opposing team members. In Fishers view,
this stage is much more like a team that becomes something more than the sum
of its parts, everyone feels accomplished, and interpersonal relations soar (Ellis
and Fisher, 1994).
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Jones Model
Immature Group
The initial phase in the Jones Model is one represented by member
orientation and an establishment of social interactions with a shift
towards a socially acceptable pattern. Generally, the true or complete
opinions of members are hidden under the initial contacts appearances.
Fragmented Group
During this phase conflicts between members have a halving effect on the
team, with a divisionary character across opinion lines. Therefore, the
group gains a fragmentation and cliques start to form where mutual idea
sharing sessions are encouraged and dissent skyrockets.
Sharing Group
During this phase, the team gains maturity and finds a middle ground
where high cohesion can be asserted and leadership becomes flexible and
attentive, as well as the group members.
Effective Team
During this phase, the team has consolidated its inner processes and is
performing at a heightened rate. Here, like in most theories presented
in the article, most of the team members find a balance and put a high
degree of effort and commitment into the group's tasks.
Team Synergy
Team Synergy is where the group becomes more than the sum of its
parts. Much like Esprit de Corps from other models, synergy aims for
excellence and a melding between leader and team member. (Jones,
1975)
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Conclusions
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Tuckmans Model in its first iteration. It tries to observe the stages as a more
social affair than other models and combines social and operational flexibility with
performance as a way of assessing the current stage of a group. The sixth is Fishers,
a four-stage model (Orientation, Conflict, Emergence, Reinforcement), which uses
a mixed approach that can be considered a middle ground between the Tubb
and Tuckman models. It proposes a social dimension to all stages and a clear
distinction between stages that are performance-centric and social-centric, as well
as a brief reinforcement stage that surmises the culmination of efforts committed
by groups. The seventh is Jones model that uses five stages, including a bonus one
that is centered on excellence (Immature Group, Fragmented Group, Sharing Group,
Effective Team and Team Synergy). This model is heavily focused on interpersonal
and social relations, declaring three stages focused on finding balance within the
team and a latter one for measuring commitment and performance. The bonus
stage is an exemplification of how a group can be more than the sum of its parts
and in fact reach a level of informality when it excels. Tuckmans Model is the
eight in our analysis and is one of the most widely known four/five stage model
(Forming, Storming, Norming, Performing and the later added Adjourning). It
involves clearly defined stages, which note both a performance and a social
assessment of teams and a cyclical nature of teams, highly organic and close to
organizational realities. Finally, the ninth model is Wheelans, a four-stage
model (Dependency/Inclusion, Counter dependency/Conflict, Trust/Structure,
Work/Productivity) that combines leadership styles and a more traditional
Tuckman-like structure to assess the cohesion and development of a group.
Although it would be interesting and useful to make a ranking of those
models, they cannot be presented as such. Instead, depending on the several
factors, one might choose to use one model over another.
If you and your team have already formed the initial contacts and if your
leadership style is based on the relations and interpersonal connections
between team members, and less on tasks, then a good approach is to use the
model developed by Bass and Ryterband (1979). This is a more fluid model that
allows you to work on diagnosing and developing concepts such as self and
other acceptance, improving intra group communication, taking the right
decisions for the group and overall improving the group solidarity. If you realize
that your team needs constant feedback and closure, then Tubbs model (1978)
is recommended, as it emphasizes the intragroup flexibility, and monitoring the
context of the team development. If you are in a high moving industry, where
performance is a must, then you might want to have a look at Cogs Ladder
(Charrier, 1972), which is the only one in our analysis that has an excellence
stage, for groups that manage to fully develop and reach high performance. If
you want to work on a more classic perspective on group development, the two
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GROUP DEVELOPMENT STAGES. A BRIEF COMPARATIVE ANALYSIS OF VARIOUS MODELS
models proposed by Woodcock (1979) and Tuckman (1965) are best suited, as
they follow a four, respectively five stages approach. This allows for a proper
assessment of the stage that each group is or advances to. If you want to take
the focus of your team and team members from individuality to group thinking
and prioritizing, then Wheelans approach is recommended, as it is a mix
between Tuckmans traditional model and diverse leadership styles.
To conclude, no model is superior nor is it better than others are.
Depending on the needs of your team, the experience and expertise you have as
a leader, and the resources at hand (either financial or time bound), one model
can be preferred over the other. What we ultimately recommend is to test these
models in real situations and adapt them to the requirements of each specific
team and situation.
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