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Mikael Arab Resume

Mikael Arab is a recent high school graduate from Hilton College in South Africa who is currently studying for a Bachelor of Commerce degree at the University of Melbourne. He has work experience in various roles including as a soccer trainer and referee in Malawi, packer for a retail store in South Africa, and sales assistant roles for two sporting goods stores in South Africa. His most recent role was as a hotel service agent in Spain where he helped guests and coordinated with different hotel departments. He has strong communication, teamwork, and customer service skills.

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Boris Kitanov
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31 views3 pages

Mikael Arab Resume

Mikael Arab is a recent high school graduate from Hilton College in South Africa who is currently studying for a Bachelor of Commerce degree at the University of Melbourne. He has work experience in various roles including as a soccer trainer and referee in Malawi, packer for a retail store in South Africa, and sales assistant roles for two sporting goods stores in South Africa. His most recent role was as a hotel service agent in Spain where he helped guests and coordinated with different hotel departments. He has strong communication, teamwork, and customer service skills.

Uploaded by

Boris Kitanov
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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MIKAEL ARAB

Melbourne, Victoria 3000 | 0403298070 |


[email protected]

PROFILE

I am capable of handling multiple tasks daily, and I use a creative approach to problem-
solving. In addition to being dependable and good at time management, I am always
energetic and eager to learn new skills. Working both individually and as part of a team
is something I have experience with. I am coachable and willing to go above and beyond
to accomplish the goals set by the company.

EXPERIENCE

Soccer Trainer / Referee, Bishop McKenzie School, Lilongwe, Malawi – January


2021 to March 2021

 As a referee, I monitored games and enforced fair play


 Refereed interschool fixtures
 Coached an U15 age group

Packer, Pick N Pay, KZN, South Africa - April 2021 to July 2021

 The work involved offloading numerous vehicles and sorting products

 This job also involved lifting and arranging heavy and bulky items.
 In this role, we were responsible for managing company products and ensuring
that they were prepared for shipping or delivery. 

Sales Assistant, Cross Trainer, KZN, South Africa – November 2021 to January
2022

 Helped customers find specific products, answered questions, and offered advice.

 Worked in a team to achieve sale goals. However, individual spark was always
needed to get customers over the line.

 Took part in stock taking as well as merchandising.


 Met with customers to help with selecting merchandise, finding accessories

Sales Assistant, Sportsman Warehouse, KZN, South Africa – January 2022 to


March 2022

 Helped customers find specific products, answered questions, and offered advice.

 Worked in a team to achieve sale goals. However, individual spark was always
needed to get customers over the line.

 Took part in stock taking as well as merchandising.

 Met with customers to help with selecting merchandise, finding accessories

Hotel Service Agent, Hotel San Cristobal, Marbella, Spain – March 2022 to
June 2022

 Built and maintained relationships with peers and upper management to drive
team success.
 Coordinating with porters, concierge, kitchen staff and housekeeping.
 Acting as a source of information for guests during their stay.
 Processing food and beverage requests.
 Resolving problems and dealing with conflict or tension with disappointed guests.
 Coordinating third-party services such as tour guides and taxis

 I enjoyed this role as it allowed me to interact with people and stay active.

EDUCATION

Trinity College Foundation studies – University of Melbourne – BCom – 2026

Hilton College, KZN, South Africa – National Senior Certificate – 2021

SKILLS & LANGUAGES

 Manual lifting

 Packing, loading & offloading

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 Teamwork

 Verbal & written communication skills

 Suggestive selling

 Product & Service Knowledge

 Multitasking and prioritization

 Creative thinking

 Customer engagement

 Cleaning and sanitizing

 Languages:

English: Native proficiency

Chichewa: Fluent

French: Proficient

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