Manually remove a Click-to-Run installation of Office
Before you begin, make sure that you log on to Windows with an administrator
account. If you’re not sure if you have an administrator account, see how to
determine your user account type in Windows.
Step 1: Remove the Windows Installer packages
Find the Office 16 installation folder, typically located in C:\Program Files\.
Right-click the Microsoft Office 16 folder and select Delete.
Step 2: Remove the Office scheduled tasks
Open a Command Prompt window as an administrator.
At the command prompt, type the following commands and press Enter after each
one:
schtasks.exe /delete /tn "\Microsoft\Office\Office Automatic Updates"
schtasks.exe /delete /tn "\Microsoft\Office\Office Subscription Maintenance"
schtasks.exe /delete /tn "\Microsoft\Office\Office ClickToRun Service Monitor"
schtasks.exe /delete /tn "\Microsoft\Office\OfficeTelemetryAgentLogOn2016"
schtasks.exe /delete /tn "\Microsoft\Office\OfficeTelemetryAgentFallBack2016"
Step 3: Use Task Manager to end the Click-to-Run tasks
Open Task Manager.
Windows 10: Right-click Start, and click Task Manager. (The keyboard
shortcut Windows logo key + X also works to open the access menu.)
Windows 8 or 8.1: Point to the upper-right corner of the screen, move the
mouse pointer down, and then click Search. Type Task Manager in the search box, and
then click Task Manager in the results.
Windows 7: Right-click an empty area of the taskbar, and then click Start
Task Manager.
Click the Process tab.
If the following processes are running, right-click each one, and then click
End task in Windows 10, End Task in Windows 8 or 8.1, or End Process in Windows 7
after you select each process.
OfficeClickToRun.exe
OfficeC2RClient.exe
AppVShNotify.exe
setup*.exe
Step 4: Delete the Office service
Open a Command Prompt window as an administrator, type the following command,
and then press Enter:
sc delete ClickToRunSvc
Step 5: Delete the Office files
Press Windows logo key + R to open the Run dialog box.
In the Open box, type %ProgramFiles%, and then click OK.
Delete the "Microsoft Office 16" folder.
Delete the “Microsoft Office” folder.
Open the Run dialog box, type %ProgramFiles(x86)%, and then click OK.
Delete the “Microsoft Office” folder.
Open the Run dialog box, type %CommonProgramFiles%\Microsoft Shared and then
click OK.
Delete the “ClickToRun” folder.
Open the Run dialog box, type %ProgramData%\Microsoft, and then click OK.
Delete the ClickToRun folder. If the folder does not exist, go to the next
step.
Open the Run dialog box, type %ProgramData%\Microsoft\Office, and then click
OK.
Delete the ClickToRunPackagerLocker file.
Note: If you can't delete a folder or a file that's open or that's being used
by another program, restart the computer, and then try again. If you still can't
remove the folder, go to the next step.
Step 6: Delete the Office registry subkeys
Important: Follow the steps in this section carefully. Serious problems may occur
if you modify the registry incorrectly. Before you start, back up the registry for
restoration in case problems occur.
Open Registry Editor.
Windows 10: Right-click Start, click Run, type regedit, and then click OK.
Windows 8 or 8.1: Right-click Start, click Run, type regedit, and then
click OK.
Windows 7: Click Start, type Run in the Start Search box, and then click
Run in the results.
Delete the following registry subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Microsoft Office <Edition> - en-us
HKEY_CURRENT_USER\Software\Microsoft\Office
Then Delete the Office key.
Note: In the subkey in the third bullet item, "Microsoft Office <Edition>-
en-us" represents the actual program name. This name depends on the Office 2016
edition and language version that you installed.
Step 7: Delete the Start menu shortcuts
Open a Command Prompt window as an administrator.
Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press
Enter.
Delete the “Microsoft Office 2016 Tools” folder.
Delete each of the “<application> 2016” shortcuts for each of the Office 2016
applications. For example, “Word 2016”, “Excel 2016”, “PowerPoint 2016”.
Step 8: Uninstall the Office 16 Click-To-Run Licensing Component, Extensibility
Component and Localization Component
Open a Command Prompt window as an administrator.
At the command prompt, type the command that is appropriate for your operating
system, and then press Enter:
If you're running an x86 version of Office 2016 on an x64 operating system,
run the following commands:
MsiExec.exe /X{90160000-008F-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-0000-0000000FF1CE}
If you're running an x86 version of Office 2016 on an x86 operating system,
run the following command:
MsiExec.exe /X{90160000-007E-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-0000-0000000FF1CE}
If you're running an x64 version of Office 2016 on an x64 operating system,
run the following command:
MsiExec.exe /X{90160000-007E-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-1000-0000000FF1CE}
