WIN SEM (2022-23) FRESHERS STS6001 TH AP2022237000730 Reference Material I 15-Mar-2023 Emotional Intelligence - All Content

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BRAINSTORMING

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BRAINSTORMING

BRAINSTORMING
INDIVIDUAL BRAINSTOR MING
GROUP BRAINSTORMING
STEPLADDER TECHNIQUE
BRAIN WRITING
CRAWFORD'S SLIP WRIT ING APPROACH
REVERSE BRAINSTORMIN G
STAR BURSTING
CHARETTE PROCEDURE
ROUND ROBIN BRAINSTO RMING

INTRODUCTION
Emotional intelligence can be simply
defined as the ability to think, process and
express the emotions and handling
situations without emotional outbursts.
Brainstorming is defined as a creativity
technique by which efforts are made to find
a conclusion for a specific problem by
gathering a list of ideas spontaneously.
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BRAINSTORMING

Brainstorming is a lateral thinking process


by which we develop ideas or thoughts that
may seem crazy or shocking at first but then
those ideas are changed and improved to
original and useful ideas. This provides
more advantages than normal thinking
process by providing more solutions, be it
feasible or not.

INDIVIDUAL BRAINSTOR MING


WHAT IS INDIVIDUAL
BRAINSTORMING?
Individual brainstorming is a fairly simple
process but it requires skilled facilitation
and careful planning for optimal outcomes.
Individuals, of course, can brainstorm at any
time and in any location. The main idea
behind brainstorming is to acquire new
ideas. An individual brainstorming session
can be more useful to some people.

HOW DOES IT HELP?


Individual brainstorming can help some
people in the following ways.

 More Creative: When you brainstorm on


your own, you don't have to worry about
other people's egos or opinions, and you can
be freer and more creative.
 No Hesitation: You might find that an
idea you'd hesitate to bring up in a group
develops into something special when you
explore it on your own.
 No Distraction: The possibility of getting
distracted is less in Individual
Brainstorming.

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BRAINSTORMING

HOW TO CONDUCT AN
EFFECTIVE INDIVIDUAL
BRAINSTORMING SESSION?
Following steps can help to conduct an
effective individual brainstorming session.

1. Focus on the quantity of ideas.


2. Write everything that strikes your mind.
3. Define a problem
4. Define a solution.
5. At last reach to a conclusion

This method of brainstorming can help a


person to acquire more ideas than normal
method of thinking.
There may be advantages to individual
brainstorming but every process face some
limitations that give rise to newer methods.
Let us see the other type of brainstorming.

GROUP BRAINSTORMING
WHAT IS GROUP
BRAINSTORMING?

Group brainstorming is defined as the


process for generating creative ideas and
solutions through intensive and
freewheeling group discussion. Every
participant is encouraged to think aloud and
suggest as many ideas as possible, no matter
seemingly how outlandish or bizarre.

HOW DOES IT HELP?


Some of the benefits of group brainstorming
are as listed below.

 It is suitable for solving complex


problems.
 It has a benefit of shared experience and
expertise.
 Crazy and unusual suggestion from
nowhere can be a solution to the problem

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BRAINSTORMING

CONDUCTING AN EFFECTIVE
GROUP BRAINSTORMING
SESSION
Following these steps can help to conduct an
effective group brainstorming session.

1. Encourage others’ participation.


2. Ask clarifying questions.
3. Do not evaluate others.
4. Withhold criticism.
5. Encourage wild ideas.

By following these steps, any group can


come up with more ideas when compared to
a single man’s works.
Two different types of brainstorming help in
collecting the ideas and solutions but still
they face a few drawbacks. These drawback
can be minimized or eliminated by the use of
few techniques. Read along to find these
techniques.

STEPLADDER TECHNIQUE
WHAT IS STEPLADDER
TECHNIQUE?
It is a step-by-step process to adding new
ideas and opinions to solving problems or
tasks. This is a simple technique that assists
the entry process of different member s into
a decision making group.

HOW DOES IT HELP?


It gives a broader variety of ideas, and helps
prevent people from hiding within group,
and gives no room for bully among team
members in the choice of idea to be agreed

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BRAINSTORMING

upon. The stepladder technique gives quiet


team members a boost.

HOW TO USE STEPLADDE R


TECHNIQUE?
Given below is the step -by-step process to
be followed in Stepladder technique.

1. Present Task: Before getting together as


a group, present the task or problem to all
members. Give everyone sufficient time to
think about what needs to be done and to
form their own opinions on how to best
accomplish the task or solve the problem.
2. Core Group: Form a core group of two
members. Have them discuss the problem.
3. Increment Member: Add a third group
member to the core group. The third member
presents ideas to the first two members
before hearing the ideas that have already
been discussed. After all three membe rs
have laid out their solutions and ideas,
discuss all the options together.
4. Loop The Process: Repeat the same
process by adding a fourth member, and so
on, to the group. Allow time for discussion
after each additional member has presented
his or her ideas.
5. Conclude Brain writing: Reach a final
decision only after all members have been
brought in and presented their ideas.

By following these steps, you can use


stepladder technique for the purpose of
brainstorming.

REQUIREMENTS FOR
STEPLADDER TECHNIQUE
The technique has 4 requirements as follows.

1. Time to Think: Each member is given


sufficient time to think about the task
before entering the core group.
2. Core Group: The new member must make
a preliminary solution presentation before
hearing the core group's ideas.
3. Idea Discussion: Sufficient time is
allotted to discuss the problem as each
person is added.

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BRAINSTORMING

4. Idea finalization: The final decision


occurs only after the entire group is formed.
So these steps make it difficult for a member
to "hide" in the group.

Stepladder technique helps in giving equal


opportunity to everyone in a group and
brings out the shy people to speak.
Sometimes, there are introverts who would
never speak no matter what happens. What
method can be applied to the group with
these types of people?

BRAIN WRITING
WHAT IS BRAIN WRITING?
Brain writing is the silent, written
generation of ideas in a group. It is a
technique for being receptive to everyone's
ideas. It gives everyone equal opportunity to
participate and enables all group members to
think without any 'blocking'.

HOW DOES IT HELP?


Brain writing can be helpful in the following
situations:

Large Audience: You have too large a group


for effective brainstorming. You could
conduct Brain writing at a conference of 500
people simply by leaving a large card on each
seat, asking a question, and then having each
audience member pass a card to someone
else, and then repeat three times for a
minute of writing.
Time Constraint: Your time is limited.
Lack of Moderator: You don’t have an
experienced moderator. Brainstorming,
contrary to what many blog posts claim, is
difficult to do well. Brain writing, in
contrast, requires that you be able to ask a
question, read a clock and collect answers.
Overpowering Individuals: You are
worried about loud or forceful individuals
influencing others, as they might in
traditional brainstorming. You have quiet
people in your group who are intimidated by
traditional brainstorming.

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BRAINSTORMING

During these situations brain writing can be


helpful more than normal brainstorming.

TYPES OF BRAIN WRITING


There are 3 types of brain writing as given
below.

 Interactive Brain Writing: The problem


statement is explained and each participant
gives an idea in a paper. The paper is passed
on in a round, dropped into central pool and
then is pinned up for suggestions.
 Brain Writing 6-3-5: Once the problem
statement is explained, each partic ipant
gives three ideas in a round, passes it to the
adjacent person. The ideas are developed or
new ideas are added. This continues to 6
rounds with each round for five minutes. Six
rounds, 3 ideas in 5 minutes gives the name
“635”.
 Idea Cards: In this method, each person
writes a new idea in a sticky note and puts it
up on display for all participants. The other
participants can develop on those ideas if
they don’t get any new ideas.

These are the three types of brain writing


that can be used to obtain ideas from a
group.

CRAWFORD’S SLIP WRIT ING APPROACH


WHAT IS CRAWFORD’S SLIP
WRITING APPROACH?
Crawford’s Slip Writing Approach is a
systematic method for obtaining written
information, ideas, and suggestions from
individuals in a group setting. It is a
qualitative information gathering technique
aimed at handling a large amount of inputs
from large number of people.

HOW DOES IT HELP?


Here are the advantages of using Crawford’s
method to obtain ideas in a brainstorming
session.

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BRAINSTORMING

 It helps people to get involved and feel


that their contributions are valued.
 It is suitable for sensitive topics since
participants’ input is anonymous.
 The participants can think freely without
any interruption.
 This approach has the ability to aggregate
large volumes of information in a very short
time.
 It also encourages team building.

STEPS TO BE FOLLOWED IN
CRAWFORD’S SLIP WRITING
APPROACH
Given below are the steps to be followed to
conduct a brainstorming session using
Crawford’s Slip writing approach.

1. Identify the session participants who


are aware of the issue at hand. Even
though complete subject -matter expertise is
not essential but those participating in any
type of risk information gathering effort
should have at least a superficial awareness
of the concerns and issues in the project.
2. Outline the question team will explore.
The key to an effective session begins with
clearly defining the question explored.
Participants need to be aware of the reason
for their involvement. Because the process
is designed to draw on their insights, they
clearly need to know what insights they will
be expected to share.
3. Schedule a meeting that all
participants can attend. Brief the
participants about the problem and clarify
the questions of the participants if
necessary. It is important that all the
participants have a sound knowledge of the
problem at hand.
4. Provide each participant with ten
sticky notes/slips of paper and one pen.
The exact size of the slips to be used and
the number of slips appropriate to the
method, these decisions rest largely in the
hands of the project manager. The number
of slips will determine the volume of the
outcome.
5. Explain the process and cycle through
it iteratively. The facilitator will then walk

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BRAINSTORMING

participants through the process. Each


participant should have one response per
slip. The participants will write down their
thoughts, set that slip aside, and prepare to
write another idea on the next slip. The
number of cycles will determine how much
information is generated.
6. Evaluate your answers. It is sometimes
useful for participants to rate their answers.
One can use the High/ Medium /Low rating
scale. Instruct participa nts to place – on
each sticky note – a rating for probability in
the upper left corner and a rating for impact
in the upper right corner.
7. Gather and/or sort the data. Once
sufficient cycles have been completed, the
facilitator may simply gather the data an d
terminate the session. Facilitator can stick
the answers on the wall and ask participants
to arrange these responses into categories.
Do this until all notes are on the wall. Any
note that duplicates another note is placed
over the existing note.
8. Review all the Risks. The group then
reviews all the risks in the category to
ensure that a high risk has not been
overlooked. The highest risks go on a risk
register and the others are put on a watch
list. For some of the higher risks, the group
may decide to perform a further quantitative
risk analysis. All of the risks on the risk
register are assigned risk owners and the risk
owners develop risk response plans.

Therefore, by following these steps, one can


achieve the expected result from the
brainstorming session.

WHEN TO USE CRAWFORD’S


SLIP WRITING APPROACH?
These are the following few situations where
Crawford’s Slip writing approach can be
used.

 When you want to get ideas from a large


group of people.
 When you do not have time or ability to
discuss ideas, and just want to collect
people's thoughts.
 When you want to engage an audience,
giving them a sense of involvement.

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BRAINSTORMING

 When you want to encourage people to


voice their ideas.
 To enhance creative thinking to thrive in
an open and supportive environment.

In these given situations, Crawford’s Slip


writing method can help a lot to collect ideas
from a large group of people.
A process to think for solutions always start
from the top. What if the process was
reversed? Read along to find the reverse
process.

REVERSE BRAINSTORMIN G
WHAT IS REVERSE
BRAINSTORMING?
In order to reach creative output, the
process itself needs to be creative and
innovative. Reverse brainstorming tries to
solve the problem in a reversed way to the
flow we already now. The method can
influence the human mind to create better
ideas and solutions. Instead of asking how
to solve the problem, reverse brainstorming
focuses on the idea of what causes the
problem or how to achieve an opposite
result of what is expected. This method
helps the team to understand the problem
and highlight the ideas that can be used to
solve it among other ideas discussed during
the meeting.

HOW DOES IT HELP?

These are the few situations where reverse


brainstorming can be helpful.

 This method can be used to provide a


different perspective of the same problem.
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BRAINSTORMING

 It is useful when there is a team with


members of low morale, serious cynicism or
open hostility.
 This method can help in bringing out the
ideas which may never come in a normal
brainstorming method.

Hence, reverse brainstorming can be used in


different scenarios and can still be helpful
in acquiring new ideas.

HOW TO CONDUCT A REVERSE


BRAINSTORMING SESSION?
Reverse brainstorming session works in a
way to achieve the target through five main
steps. The team goes through each step and
discusses it as a group. These steps include
the following:

1. Problem: Clearly identify the problem


that needs to be solved by the end of the
group meeting
2. Reverse: Reverse the expected process.
For example ask the stakeholders questions
such as “how can we make the problem
worse?” instead of “How can we solve it?”
3. Collect: Collect all the reversed
solutions. All the ideas are acceptable
without no criticism
4. Reverse: After reaching the cases that
make the problem worse, flip these cases to
reach the best fixes for the problem.
5. Evaluate: Judge and evaluates the results
to reach one best solution.

Following these steps can help in finding the


exact opposite result which eventually can
help in finding the needed result while
backtracking.
Brainstorming, being a creative and
innovative method of arriving at solutions,
can be used creatively. Reverse
brainstorming is one such example. Some
other examples of brainstorming techniques
are as explained.

STARBURST METHOD
WHAT IS STARBURST METHOD?

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Star bursting is a twist on brainstorming that


encourage team members to ask questions
rather than providing instant answers. It is
a simple process mainly used to evaluate
ideas based on answering.

HOW DOES IT HELP?


Following are the advantages of using
starburst method of brainstorming.

 Star bursting method tends to provide a


focused, systematic and comprehensive flow
of guided thought that is restricted with
specific steps and questions to answer.
 Star bursting takes less time to re ach the
targeted results because all the general
criteria are set in place beforehand.

Starburst method, unlike other


brainstorming methods can help reach
solutions differently as mentioned.

HOW TO USE STAR BURSTING


METHOD?
As name suggests, it starts with a star and
expands from there. In the centre of the star
is the product, service, or concept to be
discussed. Each of the 6 points of the star
is labelled with basic questions: who,
what, where, why, when, and how .

The process of star bursting method is


simple. The aim is to fill the six points of
the stars with questions related to the
problem statement or the topic. These
questions are later answered and the
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solution is derived from the answers


acquired by answering the questions.

CHARETTE PROCEDURE
WHAT IS CHARETTE
PROCEDURE?
The Charette procedure is one of the oldest
methods used to organize thinking about
more than one idea. The larger group of
people are divided into small groups. Each
group is assigned one topic to brainstorm
and collect ideas and feedback. These
generated ideas are moved to another group
to build on top of, they contribute to the
topic with more analysis and brainstorming.

HOW DOES IT HELP?


Charette procedure can be helpful in
following situations.

 Different Topics: When there are more


than one topic being discussed during the
session, Charette procedure can be used.
 More Audience: When a large number of
people (15-25) are involved in the discussion
 Time Constraint: The time to discuss
each topic is limited
 Developing Existing Ideas: Charette
procedure can be used to build upon existing
ideas is needed.

These are a few situations where Charette


procedure can be helpful.

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BRAINSTORMING

STEPS FOR CHARETTE


PROCEDURE
Given are the steps to be followed in
Charette procedure of Brainstorming.

 Group Formation: Divide participants


into smaller groups and ask them to choose
a topic for their group.
 Moderator: Assign one person and
allocate specific time limit to record the
ideas of all groups. After one group has
recorded their ideas, moderator must record
the other groups’ ideas.
 Building upon Ideas: Make sure the ideas
of all groups are recorded and if nece ssary
the groups can build upon the ideas of
previous groups.
 Prioritization: At the end, ask the groups
to prioritize the ideas based on their
significance.

By following these steps, Charette procedure


can be used to acquire ideas in a
brainstorming session.
Charette procedure, being one of the oldest
methods of brainstorming, helps when there
is more than one topic to be discussed. When
there are a small group of people, there are
other methods of brainstorming that can be
used too. Moving forward, let us look into
Round robin brainstorming.

ROUND ROBIN BRAINSTO RMING


WHAT IS ROUND ROBIN
BRAINSTORMING?
The “Round robin” option is a technique for
generating and developing ideas in a group
brainstorming setting. It relies on an
iterative process building off consecutive
contributions by each participants,
conducted in either written or verbal
variations. This method can be mostly used
where the number of people are small as it
is easy to make a circle around the members
for ideas.

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BRAINSTORMING

TIPS FOR USING ROUND ROBIN


BRAINSTORMING
Given below are some topics that can be
followed during conducting a round robin
session of brainstorming for better results.

 Round robin brainstorming can be adapted


to larger groups by dividing the total body
of participants into smaller individual
groups, and having each sub -group develop
a single idea.
 In the written variation of sessions,
participant contribution can also be
anonymised by collecting cards from the
entire group at the same time, sh uffling
them, and reading them out one by one.

These tips may help in conducting an


effective session of round robin goal setting.

HOW TO CONDUCT A ROUND


ROBIN BRAINSTORMING?
The basic structure of a Round robin session
is as given below.

1. Theme: The session begins with a central


theme, question, or issue which the
facilitator identifies for discussion.
2. Arrangement: Arranged in a circle,
participants begin by considering the
question. One participant is selected to lead
off the process by offering a single thought
or reaction, either out -loud or on a piece of
paper/index card. In a verbal format, the
rest of the participants remain quiet during
his or her answer.
3. Addition of points: Once this first
participant is finished contributing, the
participant sitting directly to his or her right
contributes an additional point, idea, or
thought.
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4. Recurring Process: Working clockwise


around the circle, each participant either
speaks or writes a single idea - ideally one
which has not yet been mentioned - until a
full circle has been completed or the time
reserved for the exercise has passed.
5. Recording the ideas: During this period,
the facilitator records insights and central
points raised. The session then concludes
with a group discussion.

Having read about these many types and


techniques of brainstorming, they can help
in many situations, be it when you are alone
or with a group of friends. You will feel
easier to arrive at solutions for problems at
hand.

MAKE SURE YOU REVISE


 Brainstorming
 Advantages of Individual & Group
Brainstorming
 Crawford’s slip writing approach
 Process of Starburst method
 What is Charette procedure?
 Stepladder technique
 Brain writing – types
 Advantages of brain writing

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