R Rmymf2 p2
R Rmymf2 p2
Subject: Launch of the new model RMY-P2/MF2 (differences from the Prepared by: Y.Miyamoto
predecessor model)
From: 1nd Tech Service Sect., MFP/Printer Tech Service Dept.
Classification: Troubleshooting Part information Action required
Mechanical Electrical Service manual revision
Paper path Transmit/receive Retrofit information
Product Safety Other (New model) Tier 2
This bulletin announces the differences between the new model RMY-P2/MF2 and its
predecessor model RMY-P1/MF1. As you are probably aware, an FSM exclusive for the
new model will not be released. Please refer to the FSM of the predecessor model and
this bulletin when servicing RMY-P2/MF2.
The following are the differences between the two models:
1. The Laser Caution decal
2. Replacement procedure of the PSU
3. Updated SC table
4. Updated SP table
Turn off the main switch before attempting any of the procedures in the Laser Optics Housing
Unit section. Laser beams can seriously damage your eyes.
CAUTION MARKING:
Technical Bulletin PAGE: 2/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
Laser Unit (pg.39)
The laser caution decal was modified in line with the revised laser safety standard.
The replacement procedure of the PSU has changed due to the difference in the location
of the PSU between the two models. In the predecessor model, the PSU is installed at the
bottom of the machine, and in the new model it is in the right cover.
PSU:ASS’Y
NEVER touch the areas outlined in red in the photos below to prevent electric shock
caused by residual charge.
Residual charge of about 100V-400V remains on the PSU board for several months even
when the board has been removed from the machine after turning off the machine power
and unplugging the power cord.
Technical Bulletin PAGE: 3/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
Technical Bulletin PAGE: 4/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
Replacement procedure
1. Pull out the standard paper tray.
2. Front cover (page 29 “Front Cover”)
3. Rear cover (page 34 “Rear Cover”)
4. Right cover (page 35 “Right Cover”)
6. PSU:ASS’Y
Technical Bulletin PAGE: 5/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
3. SC table
The following changes were made in the SC table.
SC542 and SC560 added.
SC 669 deleted.
Revised descriptions in red italics.
Site:
6. Troubleshooting > Service Call > Engine SC (pg.124)
4. SP table
Revised descriptions in red italic.
Site (RMY-P1):
5. Service Tables > Smart Organizing Monitor (Pg. 81)
Paper Input
Item Selections Remarks
Horizontal : 100-216mm 3.54 – 8.50 inch. Precision is two digits after
Vertical : 148-356mm the decimal point in inch or one digit after the
decimal point in mm. If an input value is more
than the maximum value, then it will be
Custom Paper
treated
Size : Tray1
as the maximum value.
If an input value is less than the minimum
value, then it will be treated as the minimum
value.
Horizontal : 90-216mm 5.83 – 14.02 inch. Precision is two digits after
Vertical : 140-356mm the decimal point in inch or one digit after the
decimal point in mm.
If an input value is more than the maximum
Custom Paper
value, then it will be treated as the maximum
Size : Bypass
value.
If an input value is less than the minimum
value, then it will be treated as the minimum
value.
Technical Bulletin PAGE: 8/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
Maintenance
Group (Tab) Item Selections Remarks
Print Test - Sends a PCL command to the printer to
Sheet button print a test sheet.
It is disabled when tray 1 is not installed.
Adjustment (-15 to +15) step 0.1 mm per step. Range is -15 mm to +15
Horizontal mm.
Registration
If the machine settings are reset to the
Tray 1
factory defaults, this value does not change.
Adjustment (-15 to +15) step 0.1 mm per step. Range is -15 mm to +15
Vertical mm.
If the machine settings are reset to the
factory defaults, this value does not change.
Print Test - Sends a PCL command to the printer to
Sheet button print a test sheet.
Registration Adjustment (-15 to +15) step 0.1 mm per step. Range is -15 mm to +15
Bypass Tray Horizontal mm.
Adjustment (-15 to +15) step 0.1mm per step. Range is -15 mm to +15
Vertical mm.
Print Test - Sends a PCL command to the printer to
Sheet button print a test sheet.
Registration Adjustment (-15 to +15) step 0.1 mm per step. Range is -15 mm to +15
Duplex Tray Horizontal mm.
Adjustment (-15 to +15) step 0.1mm per step. Range is -15 mm to +15
Vertical mm.
System
Item Selections Remarks
1~240 minutes -
Energy Saver Mode 2 30 Seconds* -
Off -
SP Mode
Group (tab) Item Remarks
Horizontal Adjusts the horizontal registration for tray 1.
If the machine settings are reset to the
factory defaults, this value does not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Plain Paper Adjusts the vertical registration of plain
paper for tray1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Registration:
Vertical: Thick Paper Adjusts the vertical registration of thick
Tray 1
paper for tray 1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Thin Paper Adjusts the vertical registration of thin paper
for tray 1. If the machine settings are reset
to the factory defaults, this value does not
change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Horizontal Adjusts the horizontal registration for tray 1.
If the machine settings are reset to the
Registration:
factory defaults, this value does not change.
Bypass Tray
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Plain Paper Adjusts the vertical registration of plain
Technical Bulletin PAGE: 9/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
paper for tray1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Thick Paper Adjusts the vertical registration of thick
paper for tray 1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Thin Paper Adjusts the vertical registration of thin paper
for tray 1. If the machine settings are reset
to the factory defaults, this value does not
change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Horizontal Adjusts the horizontal registration for tray 1.
If the machine settings are reset to the
factory defaults, this value does not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Plain Paper Adjusts the vertical registration of plain
paper for tray1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Registration:
Vertical: Thick Paper Adjusts the vertical registration of thick
Duplex Tray
paper for tray 1. If the machine settings are
reset to the factory defaults, this value does
not change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
Vertical: Thin Paper Adjusts the vertical registration of thin paper
for tray 1. If the machine settings are reset
to the factory defaults, this value does not
change.
[-40 to 40 / 0 (Default) / 0.1 mm/step]
SP Mode 3
Item Selections
Sets the destination and updates the engine setting. Do not change
this setting (Designed for Factory Use).
Destination
JPN/NA/EU/ASIA/CHINA/TAI/TAIWAN/KOREA
Adjust the charge bias.
Charge Bias
[1100 to 1300 / 1200(Default) / 25 / step]
Sets the display of alert when each EM parts yield of this machine is
EM Life Display reached.
[On (default) or Off]
Site (RMY-MF1) :
5. Service Tables > Service Program Mode (Pg. 97)
Engine Maintenance
Charge Bias [1100 to 1300 / 1200(Default) / 25 / step]
EM Life Display [On (default) or Off]
Horiz. Tray1 Adjusts the horizontal registration for tray 1. If the
machine settings are reset to the factory defaults, this
Registration
value does not change.
[-40.0 to 40.0 /0.0 (Default) / 0.1 mm/step]
Technical Bulletin PAGE: 10/10
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7001
Vert. Tray1 Adjusts the vertical registration of plain paper for tray1.
Plain If the machine settings are reset to the factory defaults,
this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert. Tray1 Adjusts the vertical registration of thick paper for tray 1.
Thick If the machine settings are reset to the factory defaults,
this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert. Tray1 Adjusts the vertical registration of thin paper for tray 1. If
Thin the machine settings are reset to the factory defaults, this
value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Horiz Bypass Adjusts the horizontal registration for the bypass tray. If
tray the machine settings are reset to the factory defaults, this
value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert Bypass Adjusts the vertical registration of plain paper for the
Plain bypass tray. If the machine settings are reset to the
factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert Bypass Adjusts the vertical registration of thick paper for the
Thick bypass tray. If the machine settings are reset to the
factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert Bypass Adjusts the vertical registration of thin paper for t the
Thin bypass tray. If the machine settings are reset to the
factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Horiz. Dup. Adjusts the horizontal registration the back side in
Back duplex mode. If the machine settings are reset to the
factory defaults, this value does not change.
[-40.0 to 40.0 /0.0 (Default) / 0.1 mm/step]
Vert Dup Adjusts the vertical registration of plain paper for the
Plain back side in duplex mode. If the machine settings are
reset to the factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert Dups Adjusts the vertical registration of thick paper for the
Thick back side in duplex mode. If the machine settings are
reset to the factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Vert Dup Thin Adjusts the vertical registration of thin paper for the back
side in duplex mode. If the machine settings are reset to
the factory defaults, this value does not change.
[-40.0 to 40.0 / 0.0 (Default) / 0.1 mm/step]
Sets the destination and updates the engine setting. Do not change this
setting (Designed for Factory Use).
Destination
DOM/NA/EU/ASIA/CHINA/TAIWAN/KOREA
Waste toner Sets the machine operation at "waste toner full" of the refilled AIO.
disposal [On (Default) or Off]
Technical Bulletin PAGE: 1/7
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
RTB reissue
The items in bold italics were corrected.
Subject: Launch of the new model RMY-P2/MF2 (P-to-P diagram) Prepared by: Y.Miyamoto
From: 1nd Tech Service Sect., MFP/Printer Tech Service Dept.
Classification: Troubleshooting Part information Action required
Mechanical Electrical Service manual revision
Paper path Transmit/receive Retrofit information
Product Safety Other (New model) Tier 2
This bulletin announces the differences in the P-to-P diagram between the new model
RMY-P2/MF2 and its predecessor model RMY-P1/MF1.
RMY-P2:
1. The toner end sensor is installed together with the fan, quenching lamp, by-pass feed
sensor and thermistor (#1).
2. The main motor and paper feed clutch are combined (#2).
3. The relay sensor was deleted (#3).
4. Part numbers were changed (#4 ~ #16).
Technical Bulletin PAGE: 2/7
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
1. The toner end sensor is installed together with the fan, quenching lamp, by-
pass feed sensor and thermistor (#1).
2. The main motor and paper feed clutch are combined (#2).
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
RMY-P1/MF1 RMY-P2/MF2
4. The part numbers of the harnesses and the region codes were changed (#4 ~
#16).
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
RMY-MF2:
1. A USB is added (#1).
2. The toner end sensor is installed together with the fan, quenching lamp, by-pass feed
sensor and thermistor (#2 in red).
3. The relay sensor was deleted (#3).
4. Part numbers were changed (#4 ~ #16).
Technical Bulletin PAGE: 5/7
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
1. A USB is added (#1).
Predecessor model: RMY-P1/MF1 New model: RMY-P2/MF2
2. The toner end sensor is installed together with the fan, quenching lamp, by-pass
feed sensor and thermistor (#2 in red).
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
RMY-P1/MF1 RMY-P2/MF2
Technical Bulletin PAGE: 7/7
Reissued: 5-Nov-18
Model: RMY-P2/MF2 Date: 18-Oct-16 No.: RM0A7002
4. The part numbers of the harnesses and the region codes were changed (#4 ~
#16).
SYMPTOM
Vertical white streaks may appear on the image.
Note: This occurs regardless of whether the original is scanned with the ADF or on the exposure glass.
CAUSE
Firmware bug.
Technical Bulletin PAGE: 2/2
Model: Rmy-MF2a Date: 9-Mar-17 No.: RM0A8002
SOLUTION
Production line:
The firmware was modified to Ver.1.09 (Cut-in S/N below).
Cut-In Serial Numbers
M0A8-21: Y267Q280286 ~
M0A9-21: Y277Q280071 ~
M0BD-17: Y937Q210268 ~
M0BD-27: Y937Q230532 ~
M288-21: Y047Q280801 ~
M288-27: Y047Q230376 ~
M289-21: Y057Q280481 ~
M289-17: Y056QC10186 ~
M289-27: Y057Q230027 ~
In the field:
Update the firmware to Ver.1.09 or newer.
Module Program Number Ver.
Main M2895054G 1.09
Technical Bulletin PAGE: 1/2
Model: Rmy-P2 Date: 26-Dec-17 No.: RM0A7004
Procedure
1. Replace the main board.
4. Verify that the port is identical to that created in the preparation step (Figure 1). If not,
correct the port.
Adjustment in SP mode can be conducted even if the monitor displays an error message.
Procedure
1. Replace the main board.