The leading independent NCR

ATM diagnostic solution

NCR ATM
Diagnostics.

Features
Diagnosing an ATM fault without the correct Usability • Full decode and clear text
diagnostics tools can often be a difficult ATMdesk has been designed from the • explanation of MSTATUS/
and time-consuming affair, no matter how • MDATA bits and bytes
ground-up to be as easy to use as possible,
competent or experienced the engineer. It requiring a minimal amount of training • Advanced EPP key entry and
• encryption tests
is vital that your engineers are armed with before being able to use it.
the right diagnostics equipment so they can • EPP re-initialization function
reduce the total time the ATM is offline. Thanks to its use of boot disks, ATMdesk is • Detailed test reports can be
up and running within seconds, instantly • printed or saved to floppy
presenting users with a simple and intuitive • disk or USB flash
ATMdesk is a low cost and fully functional menu which can be operated via buttons • Testing ATM modules
diagnosis tool for all NCR Persona and separately “on a bench”
or touchscreen on either the front or rear
(ATMdesk/Repair edition)
Selfserv ATMs. Designed to make ATM screens. Once completed, detailed test
diagnosis easier for all, ATMdesk is already reports can be printed instantly, showing Benefits
used by hundreds of IADs and ISOs what errors were found and what work has • Much more cost effective
worldwide, and is recognised as the leading been done on the ATM - without the need • than other diagnostics
independent NCR ATM diagnosis solution. for your engineers to write it out by hand. • solutions
• Feature rich software which
• has regular free updates
• Flexible licensing that lets you
“ATMdesk takes a different approach, having just two licensing • purchase only what you need
models – time limited and per-boot.” • No need to enter any
associated service contracts

UK: +44 (0)1202 627100 [email protected]

want to know more? let’s talk Czech: +420 220 121 450 www.testlink.co.uk
 The leading independent NCR
ATM diagnostic solution

Status Codes
One of the most time consuming tasks of using traditional
ATM diagnosis software is the translation of the NCR status
keys from the proprietary NCR Diagnostic Status Code
book. ATMdesk negates this need and instantly shows the
name and description of the error next to the error code
without the need to look them up, saving both time and the
possibility of error.

Security
ATMdesk is run from a specialised boot disk or USB disk,
and not from the internal disk drive. As such, no trace of
the software is left on the ATM and no software changes
are required on the ATM itself, enabling your engineers to
use the software in a safe environment without the need to
access information stored on the hard drive.

Licensing Screenshot of Main Test Menu Screen

One of the most needlessly frustrating elements of other
diagnosis software is the licensing itself. Often expensive,
complex and inflexible, the cost of licensing ATM diagnosis
software can often feel disproportionate with the other
associated costs of ATM repair.

ATMdesk takes a different approach, having just two

licensing models – time limited and per-boot, all of which
are multi-tiered to make sure that you are only ever paying
for the licenses you need, and no more.

Diagnostics
Functions
• Per-device “in-deep”
• diagnostic tests.
• Per-device and complete-
• ATM “one-touch” confidence
• tests.
• S4i and APTRA error logs
• display and clear
• S4i and APTRA device tallies
display and clear

Supported ATM Models

• NCR 53XX
• NCR 56XX
• NCR Persona 58XX
• NCR Selfserv 66XX
• New devices added on a
regular basis

Screenshot of Sensor Test Page

UK: +44 (0)1202 627100 [email protected]

want to know more? let’s talk Czech: +420 220 121 450 www.testlink.co.uk