Monya Barnesmonya42@gmail.
com
251-305-7550
Barnes Calvert, Al. 36513-0145
Summary Experience
Claims Adjuster with drive and
Mid-America Adjusting
experience, providing a superior level of
Claim Adjuster / File Review |Mobile, AL 08/2020 to 01/2022
customer service to clients. Bringing
forth the ability to thoroughly Review claims managed from the beginning to end to include
investigate a situation and resolve the following, investigation coordination of the C&O experts,
claims quickly following company and recognizing when SIU involvement
regulatory guidelines, Willingness to Making timely contact with customers and completing
take on added responsibilities to meet accurate estimate for settlement
team goals. Hardworking and dependable Examined claims forms and other records to determine
Insurance adjusters with strong ability in insurance coverage
claims. Highly organized, initiative- Directed and coordinated various investigations conducted by
taking, and punctual with team-oriented the field investigation team
mentality. Maintained suspicious claims iso report database and
prepared reports for supervisors
Frequently worked with a complex claim policy language to
Skills come to a settlement conclusion
Answered questions posed by insured and attorneys
Property& Casualty Insurance
Organized restoration with insurance restoration contractors,
Liability
engineers
General Insurance
Actively listened to customers, managed concerns quickly,
Claims Handling
and escalated key issues to the supervisor
Claim Investigation
Developed and maintained courteous and effective working
Commercial Insurance
relationships
Casualty Insurance
Property Damage
Pilot Catastrophe
File reviewer
Auto Claims Adjuster | AL 05/2021 to 07/2021
Content
File Review
Supplement
Review handles evaluate and determine coverage
Investigation
Negotiated with claimants to settle claims
Hail and wind damage specialist
Evaluated and investigated over one hundred auto claims in
Personal, casualty, and property loss
2021 and decided whether insurers should pay claims
Policy investigations
Documented all findings in concise reports
Automobile claims
Investigated vehicle damage inflicted resulting from
Underwriting knowledge
emergencies and natural disasters
Insurance policy coverage knowledge
Issued payouts to claimants
Initiative-taking
Coordinated with local body shops to assign repair jobs and
Multi-line phone system
obtained rental vehicles for customers for the duration of the
Claims investigations
restoration process
Damage mitigation Determined salvage value on a total-loss vehicle
Documented vehicle damage and submitted photographs and
Body shop knowledge in-depth reports to a claims department for effective
Claims investigation processing
Damage estimation Inspected vehicles involved in accidents and generated
Multitasking reports showing estimated repair costs
MS Office Enhanced customer satisfaction by delivering honest advice
to policyholders concerning repair work and body shop
Education and Training processes
Negotiated with claimants to settle claims
Examined photographs and surveillance and any other
Associate Degree
documents relating to claims
Faulkner Sate Jr, Community College
Issued payouts to claimants
Art of Science, Marketing Management,
Documented all findings in concise reports
06/1989
Evaluated and investigated over fifty auto claims
Used coordination and planning skills to achieve results
Graduate with a diploma
according to schedule
McIntosh High
In, Al
Pilot Catastrophe
05/1986
Claims Adjuster/File Review | Mobile, AL. 06/2017 to 11/2020
Examined claims forms and other records to determine
Certifications insurance coverage
Negotiated claim settlements and recommended litigation
Licensed in State of Al, LA, TX OR
when claims weren’t settled
Certification
State Farm Property and Casualty certification Carefully reviewed claim information to verify accuracy and
State Farm - Basic Estimate, avert fraudulent claims
State Farm -Wind and Hail,
Investigated claims by reviewing policy contracts to
State Farm - Fire/Property ID
State Farm Estimates Certification determine claim coverage based on cause and facts of the
State Farm Policy Certification loss
Developed effective techniques to mitigate losses
Liberty Mutual Certification
USAA certification Developed and maintained working relationships with
September 2021 to Present independent adjusters and contractors to assist in prompt
USAA IA Certification claims handling
USAA Overview - Culture of S
Haag Roof Certification - Wind Coordinated and managed field investigations, outside
Liberty Mutual and Safeco Core Training engineers, contractors, and cause and origin experts
LCPIC Certification Scoped and photographed properties for defects and damage.
TWIA/TFPA issue
M3 Connect Magazine
Mobile, Al. 01/2016 to 01/2017
Marketing for fashion shows and for magazine
Book venues for this event
Schedule events dates and times for the show to take place
Help organize business plan and budget for Fashion Show
Book photographer and models for photoshoot
Tradition advertises and promotion, Setup Advertisement for
social media, radio station
HSB
Commercial Equipment 06/2015 to 10/2016
investigation and gathering information about claims by
contacting all parties involved, taking recorded interviewing
damages to all properties, completing scene investigations,
correspondences, reports, and discussions in the claim file
Contact all parties within 24 hours of the claim being report
Resole all total losses within 7 days of the accident report
Manage all non-attorney represented injury claims and
resolve within limit
Marketing
MJ Entertainment
Pensacola, FL. 01/2014 to 01/2015
Organize business of marketing and promoting live events and
shows
Promote personal selling, advertising, sales promotion, direct
marketing, and publicity
Traditional media broadcast, television, radio, newspaper,
poster, social media
Book venue for the concert to take place
Schedule events dates and time
PREFFORMANCE CONSTRUCTION
SAFETY ATTENDANCE | Irvington, AL 02/2009 to 04/2012
The verified monthly practice of fire drills for every work
shift
Recognized, documented, and advised on removal of hazards
Inspected facilities for adherence to fire, hazard, and safety
guidelines
Inspected worksites, practices, and gear for compliance with
established safety standards
Conducted day-day-day duties accurately and efficiently
Worked flexible hours, night, weekend, and holiday shifts
Performed duties in accordance with applicable standards,
policies, and regulatory guidelines to promote a safe working
environment
Quickly learned new skills and applied them to daily tasks,
improving efficiency and productivity
Developed and maintained courteous and effective working
relationships
Ashland Marine Services LLC
OIL SPILL On SHORE Worker | Dauphin Island, AL 05/2010
to 10/2010
Evaluated hazardous conditions to develop successful
mitigation strategy and maintain public safety throughout
procedures
Monitored contaminated area to determine scope of hazard
and progress of cleaning efforts against targets
Adhered to all defined safety protocols, company
requirements and federal and local laws to maintain safe and
controlled environments
Located and removed radioactive materials, contaminated
soil, and fuel
Cleaned contaminated equipment or areas for reuse using
detergents or solvents, sandblasters, or steam cleaners
Improved operations through consistent challenging work and
dedication
Flagger to direct all incoming and oncoming traffic for all
delivery trucks and vans coming on site
Shoreline clean-up and the removal of any debris from the
beach water.
WELLTECH CONSTRUCTION
REFINER | MOSS POINT, AL 01/2007 to 07/2009
FIRE and HOLE WATCH on, participated in team-building
activities to enhance working relationships
Adhered to social distancing protocols and wore mask or face
shield
Performed duties by applicable standards, policies, and
regulatory guidelines to promote a safe working environment
Exceeded goals through effective task prioritization and a
great work ethic
Worked to maintain outstanding attendance record,
consistently arriving to work ready to start immediately
Successfully maintain clean, valid driver's license and access
to reliable transportation
Fire watch and hole watch, monitoring confined space, Van's
driver, TWIC Card Escort, Timekeeper, climb 10 flights of
stairs to monitor confined space, the tool room
Confined Space, Attendant, Bottom Watch, Entrant, Fresh
Air, Flagger, distribute Tool, helper
Labor, transport employees to their job-site location in the
planet for Chevron, Shell Chemical, travel to the different
plant to do shut down the job
Identified issues, analyzed information, and provided
solutions to problems
DRC Catastrophe Mobile
File Reviewer | Mobile, AL 08/2008 to 01/2009
File Review for FEMA contracts for land fields and investigate
all contracts with sub-contractor for Hurricane Katrina,
obtained agreed upon scope of work with contractors
Participate in the EUO round tables and meetings with the
legal team
Worked successfully with diverse group of coworkers to
accomplish goals and address issues related to our services.
Involved with multiple projects
Performed in-depth reviews to check compliance with
applicable laws, policies, and regulations.
