How To Apply For Electricity Connection
How To Apply For Electricity Connection
December 2002
ISBN: 981-04-6932-3
Important
Contact Numbers
Tel No Fax No
SP SERVICES LTD
General Enquiry on Application 68238287 68238289
For Connection to Transmission System 68238340
SP POWERGRID LTD
Endorsement of Substation Drawings
• East zone 68238555 68238564
• West zone 68238556 68238564
Installation of Meters
Deputy Director (Meter) 62777000 62777008
Enquiry 62777005
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Table of Contents
3. TRANSMISSION CHARGES.......................................................................................17
3.1. CONSUMER CONNECTION AGREEMENT ................................................... 17
3.2. USE OF SYSTEM (UOS) CHARGES FOR NON-CONTESTABLE CUSTOMERS 18
3.3. USE OF SYSTEM (UOS) CHARGES FOR CONTESTABLE CUSTOMERS......... 19
3.4. TEMPORARY SUPPLY........................................................................................... 22
2
4. ENERGISATION AND TURN-ON PROCEDURES .....................................................23
4.1. NON-DOMESTIC PREMISES (LOAD REQUIREMENT NOT EXCEEDING 45KVA),
AND DOMESTIC PREMISES WHERE ELECTRICAL INSTALLATIONS
ARE PROVIDED AND PRE-INSPECTED OR
PREVIOUSLY INSPECTED AND ENERGISED..................................................... 23
4.2. PREMISES WITH DIRECT CONNECTION
FROM SPPA’S TRANSMISSION SYSTEM............................................................ 24
4.3. BOOKING AN APPOINTMENT............................................................................... 25
4.4. PREMISES WITH INDIRECT CONNECTION (I.E. PREMISES IN A MULTI-
METERED DEVELOPMENT) ................................................................................. 27
4.5. MODIFICATION TO AN EXISTING ELECTRICAL INSTALLATION ...................... 28
4.6. LICENCE TO USE OR OPERATE AN ELECTRICAL INSTALLATION.................. 28
4.7. CERTIFICATES AND STATEMENTS FOR FIRST ENERGISATION OF
SERVICE CONNECTION........................................................................................ 28
4.8. LEAD-TIME FOR APPLICATION FOR SERVICE CONNECTION ......................... 29
4.9. NOTES TO BE READ IN CONJUNCTION WITH APPLICATION PROCEDURE .. 31
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7 Appendices 49
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36 Standard Service Connection Cables 111
37 Certificate Of Compliance 112
38 Statement Of Turn-On Of Electricity 113
39 Requirements For Exempt Generation Facility not Exceeding 1MW 114
40 List Of Standards
• IEC Standards 115
• British Standards 118
• Singapore Standards 119
• Other Standards 119
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6
1. General
Information
1.1. INTRODUCTION
1.1.1. SP Services Ltd (SPSL), SP PowerAssets Ltd (SPPA) and SP PowerGrid Ltd
(SPPG) are subsidiaries of Singapore Power Ltd. SPSL provides support
services for the electricity market. It receives requests for electricity service
connection; offers terms and conditions of service connection; arranges for
service connection energisation/turn-on; and collects transmission charges,
security deposits and charges for other services on behalf of SPPA. SPSL also
bills customers for consumption. SPPA is the Transmission Licensee and owner
of the transmission and distribution network. SPPG, the managing agent for and
on behalf of SPPA, develops, operates and maintains the transmission and
distribution facilities.
1.1.2. The supply of electricity and electrical installation practices are governed by the
Electricity Act and its subsidiary legislation.
1.2.1. In Singapore, the customers’ load installations are connected at the following
voltages:
1.2.1.2. Distribution voltage consist of 230V, 400V, 22kV(may vary within ± 6%)
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1.2.2. The following connection schemes are provided, according to customers’ load
requirements:
1.2.2.4. 66kV, 50 Hz, 3-phase, 3-wire for connection with minimum Contracted Capacity of
25,500 kW.
1.2.2.5. 230kV, 50 Hz, 3-phase, 3-wire for connection with minimum Contracted Capacity
of 85,000 kW.
1.2.3. Where the customer requires a connection voltage and/or frequencies that differ
from those specified above, the customer is required to provide, install and
maintain the necessary transformation equipment.
1.4.1. Direct service connection from SPPA's LV network to the customer’s installation is
available for a small load requirement not exceeding 280kVA (400A). However,
the provision of a direct service connection is dependent on the available network
capacity in the vicinity. If there is insufficient capacity, the customer is required to
provide a substation for the connection.
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1.4.2. For a larger load requirement exceeding 280kVA (400A), the customer has to
provide a substation for SPPA to install necessary equipment to cater for the load.
1.5.1. For premises where the electricity meter has already been installed by SPPA and
no extension or rewiring work is required, electricity service connection will be
turned-on on the 4th working day from the date of the opening of an account with
SPSL.
1.5.2. For premises where there is no electricity meter or where extension or rewiring
work is required, the customer has to engage a LEW and submit an application for
load connection (See Section 2).
1.6. METER
All meters required for measuring a customer’s electricity consumption and
demand (where applicable) are provided and maintained by SPPA. The customer
provides meter boards, compartments, kiosks, etc as SPPA may require for the
installation of its metering equipment.
A “Master-meter” is a meter measuring the consumption for all units and common
areas in a building or cluster of buildings which are used or occupied by multiple
consumers.
1.6.1.1.1. Residential premises which have landlord and tenant supply connections
1.6.1.1.2. Commercial complexes which have landlord and tenant supply connections
1.6.1.1.3. Multi-storey factories or industrial complexes which have landlord and tenant
supply connections
1.6.1.1.4. All multi-metered premises fall under the Master- and Sub-metering scheme with
the exception of HDB residential premises.
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1.7. TARIFFS FOR NON-CONTESTABLE CUSTOMERS
1.7.1. Tariffs are currently charged for low tension, high tension and extra high tension
electricity consumption. -
1.7.2. Tariffs are subject to change and are published by SPSL from time to time.
Online information on the latest electricity tariffs is available at
www.spservices.com.sg.
The customer must open an account and place a security deposit for UOS
charges with SPSL upon application for energisation of service connection.
1.11.1. After the disconnection of LV, the lead-time is about 5 business days for the
removal of LV service cables where road-opening work is not involved. Where
road opening work is involved, a lead-time of 1 month is required.
1.11.2. After the disconnection of 6.6KV and 22KV where removal of service cables and
equipment are involved, the lead-time is about 1 month.
1.11.3. For disconnection of 66kV and 230kV service cables, the service cable and
equipment are de-energised within 10 business days, subject to the approval of
the Power System Operator (PSO). The subsequent removal of service cables
and equipment will depend on the operational requirement and approval of the
PSO.
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Application For
Load Connection
2.1.1. Introduction
Each premises can have only one customer’s intake connection point. For
modification of connection (such as upgrading of the load requirement) to existing
premises, the customer is required to amalgamate the existing service connection
into one intake.
2.1.2. Consultation
For a development in the initial planning stage, the customer is advised to seek
consultation with SPPG to ascertain SPPA‘s requirements for a new or modified
connection to the transmission system. The LEW is required to submit the
Consultation Form (Appendix 2), together with a site/location plan to SPPG.
After receipt of the submission for consultation, SPPG will send a reply stating the
approved load and other technical requirements, such as the provision of
substation requirements necessary for the load connection to the transmission
system.
2.1.3. Application
The Application Form (Appendix 1) together with a copy of the site/location plan,
must be submitted to SPSL by the LEW for new or modified connections of new or
existing premises to the transmission system.
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2.1.3.1. Processing of Application
- SPPG commences work only when the Agreement has been signed and
received by SPSL, together with payment of service connection charges.
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2.1.4.1.2. The landlord/MSCT or HDB, in the case of HDB premises, must ensure that the
total applied load requirement for service connections to the multi-metered
premises meet the total existing and future load requirements for all tenants. All
tenants applying for any upgrading of load must do so through their master-
metered consumer. In this regard, the master-metered consumer must approve
the load of all tenants within the premises.
2.1.4.1.3. If the landlord’s existing approved load is insufficient to cater for the tenants’ load
requirement, the landlord, as a master-metered consumer, must submit an
application to SPSL for modification (upgrading) of service connection to the
existing premises. In this case, the existing service cables are amalgamated with
the new intake. Hence, there will not be separate direct connections to the
tenants of such premises.
2.1.4.2.1. For connection to premises where several parcels of land are to be sold or leased
individually, one or more substations must be provided by the developer. Where
the individual parcels of land are to be sold prior to development of these
substations, details of the substation requirements and approved load must be
included in the sales agreement by the future land parcel’s owner or lessee.
2.1.4.2.2. The developer must provide the development’s total load requirement and include
the breakdown of the individual premises’ load requirement (as specified in the
sales agreement) and the communal load requirement, if applicable.
2.1.4.2.3. In the case of landed housing estate development, the LEW must liaise with
National Parks Board for the siting of overground distribution boxes on turfed
areas. SPPA will provide and install the LV distribution network and service
connection cables for the development.
2.1.4.3.1. Special terms and conditions apply in such cases for temporary connection to
construction worksites and other temporary premises. The term granted for
temporary connection is usually 24 months.
2.1.4.3.2. Where there is a need for the provision of a temporary substation, the customer
must provide the site and construct the structure of the substation according to the
requirements of SPPA.
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2.1.4.3.3. There will be a need to install the necessary cables and equipment to facilitate the
temporary connection to the distribution network. The customer pays outright
costs for the cables and a monthly hiring charge for the use of the equipment
(including the cost of insuring the equipment) during the term for temporary
connection.
2.1.5.1. When an application for load connection necessitates the provision of a substation
(See Appendices 9 & 10), a site must be provided and a substation constructed by
the customer at its own cost.
2.1.5.2 The customer can either choose his substation to be a dedicated or non-dedicated
one (See Appendix 35). If the customer opts for a dedicated substation, he has to
inform SPPG when he applies for connection. Otherwise, it shall be assumed that
the substation would be non-dedicated.
2.1.5.3 The customer is advised to site the substation at an inconspicuous location, away
from the main entrance of the development and major public roads. The customer
is also encouraged to harmonise, blend and integrate the substation with its
development.
2.1.5.4 SPPG’s officers and vehicles will have full and unrestricted access to the
substation.
The types of cables for service connection are shown in Appendix 36. In the event
that the customer is required to supply and install the cables, the customer’s LEW
has to seek consent from SPPG if the cables are different from the list shown in
Appendix 36.
2.2.1. Consultation
2.2.1.1. A customer may choose to seek preliminary comments from SPPG via the
connection consultation process before submitting a formal application. This
practice is encouraged as incorporating SPPA’s requirements in a developer’s
preliminary proposal would expedite the application process at a later stage.
2.2.1.2. To initiate the connection consultation process, the customer has to submit the
Consultation Form (Appendix 2) through an LEW to SPPG.
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2.2.2. Application
2.2.2.1. The customer submits the Application Form (Appendix 1) through an LEW to
SPSL.
2.2.2.2. A connection proposal, duly endorsed by the PSO, is given to the customer. It
outlines the connection scheme, connection voltage, connection equipment and
facilities required of the customer and the estimated connection charges. SPPG
endeavors to respond to the customer, through SPSL, within 60 business days
and 100 business days for 66kV connections and 230kV connections respectively.
2.2.2.3. Where the application requires the provision of an EHV substation, the customer
must adhere to the general requirements attached in Appendix 17.
2.2.3.1. The timely provision of electricity supply to a development involves the joint efforts
of SPSL, SPPG, and the customer and their agents, such as the LEW. While
SPSL and SPPG will make every effort to engineer and implement the connection
scheme, it is at the same time essential for the new customers and their agents to
co-operate via timely submission of applications and plans, timely acceptance of
the terms and conditions of connection and compliance with the necessary SPPA
or Transmission Code requirements.
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2.2.3.2. As a guide for the customer and their agents, the normal lead-times for the events
leading to the energisation of 66kV service connections are listed in the box
below. The actual time-lead to energisation may vary for each connection,
depending on the actual service cable length and the progress of intermediate
events leading to completion of service connection works. Customers will be
informed accordingly either at the point of application or at any time a review is
required. For 230kV service connections, the customer will be informed of the
lead-time only at the point of application.
Notes:
* The Customer is required to handover the substation 8 months prior to target date of
energisation of service connection.
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3. Transmission
Charges
3.1.1. All customers are required to enter into a Consumer Connection Agreement with
SPPA and to pay Use of System (UOS) charges. Customers having a direct
connection to the transmission system must also pay a service connection charge.
For non-contestable customers, the Connection Agreement is part of the Supply
Agreement.
3.1.2. The Consumer Connection Agreement for customers taking HV supply at 6.6
kV/22 kV or EHV supply at 66 kV/230 kV will, inter alias, state the Contracted
Capacity, which is deemed to be the requirements for a period of five years.
Customers cannot reduce their Contracted Capacity until the expiration of the 5-
year period or additional 5-year period. Further, a customer who terminates the
supply agreement during the 5-year period or additional 5-year period will be
required to pay SPPA through SPSL/Retailer, the Contracted Capacity Charge for
the unexpired portion of the 5-year period.
3.1.3. UOS charges are payments for the use of the transmission services. The UOS
charges are paid for electricity consumption at each metered intake supply point in
accordance with the voltage at which a customer receives the electricity supply.
3.1.4. In the case of HV and EHV supply to multi-metered premises, the landlord has to
enter into a Connection Agreement for the network capacity required for his own
load only, i.e. supply for common services, etc.
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3.2. USE OF SYSTEM (UOS) CHARGES FOR
NON-CONTESTABLE CUSTOMERS
3.2.1. UOS charges for non-contestable customers are included in the electricity tariffs
offered by SPSL. The types of tariffs currently available are for low tension (LT:
400V/230V), high tension (HT: 22kV and 6.6kV) and extra high tension (EHT:
66kV).
HT and EHT customers pay charges calculated from tariffs based on the
Contracted Capacity Charge, Usage Charge, Uncontracted Capacity Charge and
Reactive Power Charge.
3.2.4.2 The Usage Charge payable by the customers to SPSL is based on kWh of
electricity supplied. The Usage Charge is calculated as follows:
Usage Charge = kWh consumed during the Peak Period x Peak Period Rate
3.2.4.3 The Uncontracted Capacity Charge, which is based on the customer’s excess kW
demand, is payable if in any month the customer’s actual kW maximum demand
exceeds its Contracted Capacity. The Uncontracted Capacity Charge is
calculated based on the following:
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3.2.4.4 The Reactive Power Charge, which is based on the customer’s excess kVArh, is
payable if in any month the customer’s kVArh consumption exceeds 62% of its
kWh consumption. The Reactive Power Charge is calculated based on the
following:
Contestable Customers shall pay UOS charges for transmission services at each
metered intake supply point in accordance with the voltage at which the customers
receive the electricity supply.
UOS charges are subject to change and these changes will be published by SPPG
from time to time.
For HT, EHT and UHT supply, each metered intake supply point attract its own
UOS charges as follows:
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3.3.2.1. Contracted Capacity Charge
3.3.2.1.1. The Contracted Capacity Charge is a monthly charge for the Contracted Capacity
at each metered intake supply point of a customer. The Contracted Capacity of a
metered intake supply point is the total supply capacity in kW requested by the
customer.
3.3.2.1.2. For a new supply, the Contracted Capacity is deemed to be the customer's
requirement for a binding period of 5 years. This period starts from the target date
or the date SPPA's plant and equipment, except for the service cable, are
available to provide such Contracted Capacity, whichever is later.
For new HT, EHT and UHT supply, the minimum Contracted Capacity for each
metered intake supply point shall be as follows:
For new supply, a request may be made for intermediate steps before the full
Contracted Capacity is implemented during the first year of the 5-year binding
period. The first step will be at least one quarter of the customer’s full Contracted
Capacity at each metered intake supply point.
3.3.2.1.3. After the 5-year period, the Contracted Capacity at each metered intake supply
point may be reduced subject to the following minimum values:
Any revision of the Contracted Capacity after the 5-year period will apply for a
minimum binding period of 1 year.
3.3.2.1.4. For a new development with landlord and tenants, the supply capacity required by
the landlord himself must meet the minimum values set out in 3.3.2.1.2 and
3.3.2.1.3 above in order for the landlord to qualify for HT or EHT supply.
3.3.2.1.5. Upward revision of the Contracted Capacity may be allowed during the validity of
the binding period of 5 years or 1 year of the Contracted Capacity. The revised
Contracted Capacity in such cases apply for the remainder of the 5-year period or
for a minimum period of 1-year, whichever is the greater, provided SPPA is not
required to install new or additional equipment. Downward revision during a
binding period will not be allowed.
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3.3.2.1.6. A customer whose revised contracted capacity requires SPPA to install new or
additional equipment, will be considered as receiving a new supply with a new 5-
year binding period.
The Peak Period Charge payable is the monthly charge based on the energy
(kWh units) supplied to an installation during the peak period - from 7.00 am to
11.00 pm - in that month.
The Off-Peak Period Charge payable is the monthly charge based on the energy
(kWh units) supplied to an installation during the off-peak period - from 11.00 pm
to 7.00 am - in that month.
The Reactive Power Charge is a monthly charge for the installation's excess
kVArh consumption. The excess kVArh is the difference by which the installation's
kVArh consumption drawn from the network in that month is greater than 62% of
its kWh consumption drawn from the network in the same month.
3.3.2.5.1. The Uncontracted Capacity Charge is a monthly charge for the Uncontracted
Capacity consumed. The Uncontracted Capacity is the capacity in kW by which
the maximum demand in kW (measured by the half-hour integration meter)
exceeds the Contracted Capacity at that metered intake supply point, and is
chargeable for the month concerned.
3.3.2.5.2. The Uncontracted Capacity Charge is also applicable to existing HT, EHT and
UHT customers with embedded generation who opt to cap their power demand in
kW drawn from the network in the event that the maximum demand in kW
(measured by the half-hour integration meter) exceeds the Contracted Capacity.
The Uncontracted Capacity for these customers is limited to 20% of the
Contracted Capacity.
3.3.2.6.1. The Uncontracted Standby Capacity Charge applies to existing customers with
embedded generation who opt to cap their power demand in kW drawn from the
network. This charge applies to such customers in the event that their demand in
kW exceeds 120% of the Contracted Capacity at that metered intake supply point
due to their failure to cap the kW demand drawn from the network.
3.3.2.6.2. The Uncontracted Standby Capacity Charge is a monthly charge for the
Uncontracted Standby Capacity consumed. The Uncontracted Standby Capacity
is the capacity in kW by which the demand in kW (measured by the power meter)
exceeds 120% of the Contracted Capacity at that metered intake supply point for
21
a duration of more than 10 seconds due to their failure to cap the kW demand
drawn from the network, and is chargeable for the month concerned.
For temporary supply at HT, the Contracted Capacity applies for a minimum
binding period of 1 year. Upward revision of the Contracted Capacity may be
allowed during the validity of the binding period of the Contracted Capacity. The
revised Contracted Capacity in such cases applies for a minimum period of 1 year,
provided SPPA is not required to install new or additional equipment. Downward
revision during a binding period will not be allowed. A customer whose revised
Contracted Capacity requires SPPA to install new or additional equipment is
considered as receiving a new temporary supply.
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4. Energisation and
Turn-on Procedures
The term ‘energise’, in the case of a customer’s installation that is directly connected to the
transmission system, refers to the closing of a circuit breaker or other isolating device that is
owned and controlled by SPPA. “Energisation”, “de-energisation” and “re-energisation” and
all grammatical variations of the term shall be interpreted accordingly.
Arrangements need to be made with SPSL for energisation of the service connection and
turn-on of a customer’s electrical installation. This is taken care of by the LEW. The
following are arrangements needed by type of premises:
4.1.1. This category includes all new HDB apartments and dwelling units in some private
residential developments where electrical installations are provided and inspected
in advance. It also includes non-domestic premises (supply capacity not
exceeding 45kVA) and domestic premises where the existing electrical
installations and service connections are intact and only the supply is required to
be re-energised.
4.1.2. The customer has to open an account with SPSL for electricity service connection
(See 4.9.2).
4.1.3. The customer is given an appointment for turn-on of service connection. This
appointment date is normally the 4th working day from the date the account is
opened. For electrical safety reasons, the customer or his representative must be
present at the premises for the turn-on of electricity service connection.
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4.2. PREMISES WITH DIRECT CONNECTION
FROM SPPA’S TRANSMISSION SYSTEM
4.2.1.1. The customer opens an account with SPSL, if an account has not already been
opened (See 4.9.2).
4.2.1.2. Upon completion of the electrical installation and receipt of notification from SPPG
on energisation/readiness of the service connection, the LEW books an
appointment with SPSL for inspection and turn-on of the customer’s installation.
This is done by submitting the Certificate of Compliance (COC) form (See 4.7.1).
4.2.2.1.1. The customer opens an account with SPSL, if this has not already been done
(See 4.9.2).
4.2.2.1.2. Upon completion of the electrical installation and receipt of notification from
SPPG on energisation of the service connection, the LEW books an appointment
with SPSL for inspection and turn-on of the electrical installation. This is done by
submitting the COC form (See 4.7.1).
4.2.2.2.1. The customer submits an application for an account (See 4.9.2), and meter
installation Form CS/6 (Appendix 22.1) to SPSL if this has not already been
done, and applies for a licence from Energy Market Authority (EMA) to use or
operate an electrical installation.
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4.2.2.2.2. Upon completion of the electrical installation and receipt of notification from
SPPG on the readiness of service connection, the LEW must inspect and test the
electrical installation before booking an appointment with SPSL for energisation
of service connection by SPPG. This is done by submitting the COC form (See
4.7.1)
4.2.2.2.3. The LEW in charge of the design, installation and supervision of work has to
arrange for the LEW in charge of the operation of the installation and the
customer (or his representative) to be present during the energisation.
4.3.1. Before booking an energisation and turn-on appointment, the LEW must ensure
the following:
4.3.1.1. Metering requirements, where applicable, have been submitted and formal
clearance has been given by SPPG’s Meter Section. All necessary meters have
been installed.
4.3.1.2. The customer’s main incoming switchgear, protection system and earthing system
have been successfully tested by an LEW. The HV metering panel has been
provided, and testing of the metering current transformers/voltage transformers
have been carried out and meters installed by Meter Section.
4.3.1.4. An utilities account has been opened, a Connection Agreement has been signed,
and a security deposit for UOS has been paid by the customer.
4.3.1.5. A licence to use or operate the electrical installation, where applicable, has been
obtained from EMA.
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4.3.1.6. For service connection at a system voltage level of 66kV and above, the final
clearance for the EHV switching procedure must be obtained from the PSO prior
to the confirmation of the first energisation date.
Notes:
(1) The EHV switching procedure must be jointly prepared and endorsed by the
LEW, who is authorised to perform EHV switching (at customer’s installation),
and SPPG’s Project Engineer.
(2) For 66kV and above, the LEW must submit the COC form to SPPG’s Project
Engineer.
Alternatively, the LEW can submit the Application for Appointment for Energisation
of the Service Connection together with COC Form by Fax (Appendix 23) to
Installation Section. The original copy of the COC Form must be submitted to
SPPG on the scheduled energisation date.
4.3.2.3. A lead-time of 14 business days is required for the LEW to request for the
energisation of SPPA’s service connection and turn-on of the customer’s
installation.
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4.4. PREMISES WITH INDIRECT CONNECTION
(I.E. PREMISES IN A MULTI-METERED DEVELOPMENT)
4.4.1.1. The customer opens an account with SPSL (See 4.9.2) if this has not already
done.
4.4.1.3. The LEW is responsible for arranging the energisation of the service connection
with the relevant party responsible where connection is taken via the landlord’s
switchboard - such as in HDB, JTC or other private multi-metered buildings.
4.4.1.4. Service connection will be turned-on on the scheduled inspection date if the
electrical installation is safe to receive electricity supply. The LEW must be
present during the inspection. A ‘PASS’ Inspection Report for the customer‘s
installation will be issued on-site by SPSL upon successful turn-on. The LEW
must issue a Statement of Turn-On of Electricity and this must be acknowledged
by the relevant parties.
4.4.2.1. When the premises is ready for installation of meters, the LEW/customer must
submit an Application Form for Account Opening with Security Deposit payable
and sign an agreement with SPSL.
4.4.2.2. SPSL then advises the LEW to proceed to apply to EMA for an EI Licence before
the supply is turned on.
4.4.2.3. Submit Form CS/3 (Appendix 3) and Form CS/7 (Appendix 22.2) for request for
installation of meter, together with a copy of Certificate Of Compliance (COC) and
confirm the account activation date (which is the proposed turn-on date) with
SPSL.
4.4.2.4. The LEW shall proceed to liaise with SPPG’s Meter Section to have the meters
installed. For HT supply, the consumer is required to sign an Indirectly Connected
Supply Agreement with SPPG before SPSL can process the application for
installation of meter.
4.4.2.5. The LEW is responsible for arranging the energisation of the service connection
with the relevant party where the connection is taken via the landlord’s
switchboard - such as HDB, JTC or private multi-metered buildings.
27
4.4.2.6. The landlord’s LEW will issue the Statement of Turn-On of Electricity upon
successful turn-on.
4.5.1. Modification work (e.g. extension, rewiring, shifting of meter) carried out to an
existing electrical installation where a licence to use or operate is not required,
must be inspected by SPSL before the new/modified portion of the wiring can be
used.
4.5.2. The LEW must submit an application for inspection (Form CS/5, Appendix 8) by
SPSL for the modified electrical installation.
4.6.2. It must be noted that SPPG cannot energise the service connection until such a
licence is issued to the customer.
4.7.1.1. The LEW must ensure that the electrical installation complies with the
requirements of the Electricity Regulations, Singapore Standards CP5, relevant
technical requirements and all other applicable standards. This compliance must
be made in the COC form (Appendix 37). The COC form must be submitted to
SPPG through SPSL when requesting for an energisation appointment.
4.7.2.1. The LEW has to certify the readiness of the installation. This certification must be
made in the COR form (Appendix 21). The LEW must hand over the COR form to
SPPG’s Project Officer on the actual date of first energisation.
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4.7.3. Statement of Turn-On of Electricity
4.7.3.1. Immediately after the successful first energisation of the service connection,
SPPG will issue a Statement of Turn-On of Electricity (Appendix 38). All parties
are to acknowledge by signing the form. The completed form will be given to all
parties and a copy forwarded to SPSL.
4.8.1. The timely provision of electricity supply to a development involves the joint efforts
of SPSL, SPPG, and the customer and his agents, such as the LEW. While SPSL
and SPPG will make every effort to engineer and implement the connection
scheme, it is at the same time essential for the new customers and their agents to
play their part such as the early submission of applications and plans, the
acceptance of terms and conditions of connection including making the necessary
payments and the compliance of the necessary SPPA or Transmission Code
requirements.
4.8.2. As a guide for the customer and his agents, the normal lead-times for the various
events are listed on the following page. Depending on the progress and
completion time of precedent events, the actual completion dates of events
leading to the energisation of the service connection may need to be reviewed
and adjusted.
29
NORMAL LEAD TIME FOR ENERGISATION OF SERVICE CONNECTION UP TO 22KV
* These are critical events. Failure to adhere to the schedule may result in delay in the turn-on of supply.
§ Implementation of connection work shall only be effected upon the payment of service
connection charge and execution of the Connection Agreement by the customer.
** For connection by underground cable, SPPG will have to seek road opening approval from the relevant
authorities before cable work can commence. The approval process usually takes about 3 weeks.
Depending on the length of cable to be installed, supply will normally be available 4 to 6 weeks from the
date customer's premises is ready to receive the service cable.
+ Energisation of service connection will normally take place within 10 weeks of handing over of
substation. This lead-time may vary from case to case, depending on the customer’s schedule.
30
4.9. NOTES TO BE READ IN CONJUNCTION WITH APPLICATION
PROCEDURE
4.9.1.1. Under the Electricity Act, the design and installation of an electrical installation
may be undertaken by the following categories of LEWs:
Electrical Workers Supply Capacity of Voltage
Installation
Electrician Not exceeding 45kVA Not exceeding 1,000V
Electrical Technician Design: Not exceeding 150kVA Not exceeding 1,000V
Install: Not exceeding 500kVA
Electrical Engineer No limit No limit
4.9.1.2. The customer should appoint an LEW appropriate to the capacity and voltage of
the proposed installation, and inform SPSL immediately of any change of LEW
during the course of the project.
4.9.2.1. Before supply to an installation can be turned on, the customer must open an
account with SPSL. An application to open an account for electricity supply can
be made either personally, through the post or Internet. A sample of the
Application(s) for the Supply of Water, Electricity and /or Gas and GIRO forms to
be completed are shown in Appendix 6 and Appendix 7 respectively.
4.9.2.2. Application in person can be made at SPSL's Customer Services Centre, Upper
First Storey, 111 Somerset Road #01-10, Singapore Power Building; or at SPSL's
Application counter at Woodlands Civic Centre #02-06, 900 South Woodlands
Drive, Singapore 730900.
4.9.2.3. The following documents must be shown at the time of application in person:
4.9.2.3.3. Documentary proof of occupation of premises, e.g. rent receipt or sales letter from
HDB confirming the purchase of the premises
31
4.9.2.3.4. Bank account book to effect GIRO deduction from the account
4.9.2.4. For applications submitted through the post, copies of the above-mentioned
documents must be enclosed.
4.9.2.5. An initial deposit is payable on opening an account. Customers may call the
Customer Enquiry Auto-Link (U-Link) at 1800-7380038 to enquire about the
opening and closing of accounts.
4.9.2.7. The deposit for non-domestic premises varies according to the electricity load
required, the estimated water consumption, the floor area and type of operations.
For enquiry on the amount of deposit required, customers can call 1800-2356841.
4.9.3.1. The handover of substation to SPPG for installation of equipment is a key event,
which determines the earliest date when supply can be made available.
4.9.3.2. One week prior to the intended handover of the substation, the LEW must submit
a Request to Handover Substation form (Appendix 5) to Deputy Director
(Customer Projects - East / West / Distribution Projects), SPPG. Before this is
done, the LEW must ensure that the customer/developer has accepted the terms
and conditions of connection, including the payment of necessary charges.
4.9.3.3. It must be emphasised that SPPG will take over the substation only when it is
completed in accordance with plans and specifications approved by SPPG and
the relevant authority. It is particularly important that the access to the substation
must be clear and passable for transportation of heavy equipment.
32
4.9.3.4. Floor frames are needed for some types of switchgear. Prior to the final rendering
of the switchroom floor, the LEW is to notify the project engineer-in-charge to
make arrangements for the floor frame to be installed, if it is necessary.
4.9.4.1. For supply capacity exceeding 75kVA, current transformer operated meters are
required. The LEW is required to provide the three metering current transformers
and a pre-wired metering panel on the customer's intake switchboard complete
with Meter Section approved type test block, 6A 10kA MCB and pilot lamps and
metering cables to the busbars.
4.9.4.2. On the day the LEW arranges with SPSL for a date for energisation of the service
connection, he should also bring the letter of appointment for energisation of the
service connection to Meter Section to arrange for the installation of meters.
On the appointed day of meter installation, the LEW or his representative must be
present to provide a 230V 13A single phase supply for testing of the meters.
4.9.5.1. General
4.9.5.1.2. Application forms for electrical installation licences are available at Energy Market
Authority, 111 Somerset Road, #11-06, Singapore Power Building, Singapore
238164, or via the EMA website at www.ema.gov.sg.
4.9.5.2.1. Conditions for the issue of the electrical installation licences are governed by
EMA.
33
4.9.5.2.2. The minimum grade of LEW required to take charge of the electrical or supply
installation is determined by the total approved load. The grades of Electrical
Workers and their authorisation conferred under the respective EMA licences are:-
Grade of Authorisation
Electrical Workers Design Maintain/Operate
Electrician 45kVA 45kVA
Technician 150kVA 500kVA
Engineer No Limit Subject to licence conditions
4.9.5.3.1. The relevant application forms are to be completed and submitted to EMA with the
necessary licence fees through the LEW in charge of the electrical installation.
This must be done no later than 2 weeks before the date of the turn-on of the
electricity supply.
4.9.6.1.1. The LEW who needs to de-energise an existing service cable for the purpose of
maintenance or upgrading of the customer’s installation must submit the ADRE
form to SPPG 7 business days in advance (Appendix 19). For Contestable
Customers, an advance notice of 14 business days is required.
4.9.6.1.2. The SDRE form (Appendix 20) must be used to ensure that the service cable is
safely isolated after de-energisation and fit to be energised before re-energisation.
Both SPPG’s officer in-charge and the LEW must duly complete and sign Part I
and Part II of the form after de-energisation and before re-energisation of the
service cable respectively. For Contestable Customers, the LEW must duly
complete and sign Part III of the SDRE form.
34
5. Customer's
Installation Requirements
5.1.1.1. For electrical installations taking electricity supply directly from SPPA’s network,
the customer’s main supply incoming switchgear must comply with the following
short-time withstand current ratings:
b) 3-Phase 400V
- 9kA for supply capacity up to 75kVA
- 25kA, 3 sec for supply capacity more than 75kVA and up to 180kVA
- 36kA, 3 sec for supply capacity more than 180kVA.
5.1.1.2 For electrical installations taking electricity supply from the landlord’s or
management corporation’s electrical installations, the LEW in-charge must ensure
that the customer’s main supply incoming switchgear is capable of withstanding
the prospective short-circuit current at the connection point.
35
5.1.2 Protection Requirements
5.1.2.1 Typical schemes and the protection requirements for customer’s HV and LV main
incoming switchgear taking electricity supplies from SPPA’s system are shown in
Appendix 18. It must comply in general to conditions as set out in the
Transmission Code, Section 6.3 and Appendix F3.
5.1.2.2 For electrical installations taking electricity supply from the landlord’s or
management corporation’s electrical installations, advice on protection
requirements must be sought from the LEW responsible for the respective
licensed electrical installation.
The main protection for the 22kV and 6.6kV customer connection must be pilot
wire differential protection. The current transformers of ratio 500/5 must be of
Class X and the CT secondary star-point must be towards the protected line.
The standard overcurrent/earth fault setting for the incomer is shown in Appendix
18.
The customer’s incoming circuit breaker shall be set according to the approved
load. For approved load exceeding 300A, external overcurrent relays of IDMTL or
DTL characteristics and earth fault protection (DTL) must be provided at the
incoming switchgear. The current transformer must be of Class 5P10, 15VA or
better. Details are shown in Appendix 18.
5.1.2.5 Every low voltage electrical installation of supply capacity exceeding 75kVA must
be provided with short-circuit protection in the form of direct acting trip element at
the incoming switchgear as follows:
Alternatively, a backup HRC fuse may be used in place of direct acting trip.
36
5.2. REQUIREMENTS FOR EHV CONNECTION (230kV and 66kV)
For electrical installations taking electricity supply directly from SPPA’s network,
the customer’s main supply incoming switchgear must comply with the following
short-time withstand current ratings:
5.2.2.1. General
5.2.2.1.1. The protection system for the connections has to comply in general to the
conditions as set out in the Transmission Code.
5.2.2.1.2. All circuits connected to SPPA’s transmission network, inclusive of busbars for
230kV and above, must be provided with unit protection for fast fault clearance.
5.2.2.1.3. Engineering details and protection settings will be discussed with the customer
during the project implementation.
5.2.2.1.4. The relays used for a unit protection scheme, and the characteristics of its
associated current transformers should be matched. For reason of obsolescence
or availability, the type of protection relays, signaling equipment and the protection
schemes is subject to review and confirmation during the consultation period.
5.2.2.1.6. Generally, the star-point of the current transformer secondary circuit must be
towards the protected object/zone.
5.2.2.1.7. Generally, the location of the current transformers for the circuit and that of the
installation’s busbar protection system for 230kV and above must be overlapped
across the circuit breaker to eliminate protection blind zone.
37
5.2.2.1.8. Current transformers supplied for unit protection must be rated in accordance with
IEC 60044 Part 1 & 6, BS 3938. They must be adequately dimensioned and of an
accuracy class meeting the specified relay’s requirement. The characteristic of
the current transformers installed at both ends of the connected circuit must be
closely matched with each other to ensure stability.
5.2.2.2. The proposed settings for the backup protection for the 66KV customer incomer
must generally be as follows:
Notes:
- The coordinated setting for the backup protection is applicable to the standard
protection scheme proposed for a feeder or feeder-transformer type customer connection
and is applicable to radial feed connection only. (Refer to Appendix 18)
- The overcurrent and earth fault setting are subjected to periodic review by SPPG.
38
6. Metering
Requirements
6.1. General
6.1.1. All metering requirements must comply with EMA’s Metering Code. SPPG will
determine the location where the supply line terminates in the premises, based on
ease of accessibility to SPSL and SPPG personnel.
6.1.2. The developer or customer bears the cost of providing and maintaining the meter
boards, miniature circuit breakers (MCBs), isolators and wiring for installation of
meters. The meters are supplied and maintained by SPPA.
6.1.3. Meters can be mounted on any of the following types of meter boards:
6.1.3.1. Teak board or any hardwood board chemically treated against attacks by termites.
Plywood should not be used. The meter board must be at least 20mm thick and
rigidly fixed with a minimum of 4 fixing screws.
6.1.3.2. Metal panel with nylon inserts accurately positioned to accommodate the meter.
6.1.3.3. Glass reinforced polyester base fitted with nylon inserts accurately positioned to
accommodate the meter.
If item 6.1.3.2 or 6.1.3.3 is provided, SPPG’s Meter Section has to be consulted on
the locations of the nylon inserts.
6.1.4. The LEW must ensure that all metering requirements are complied with, and
submit, at the planning stage, all relevant drawings on meter locations, meter
board size, meter rooms, meter compartments/riser ducts/ cupboard, etc to Meter
Section for approval. Sample units of each approved type of meter compartment/
riser duct/ cupboard and meter board must be provided for final inspection and
approval by Meter Section before meters are installed.
39
6.1.5. If the doors of centralised meter rooms, meter gate posts, meter compartments/
riser ducts/ cupboards, etc are to be locked, they must be fitted with locksets which
can be opened with one of the following master keys:
6.1.7. Security access systems installed in any premises must not impede access by
SPSL and SPPG personnel.
6.2.1. General
6.2.1.1. The service board accommodating SPPA's service MCBs and meters must be
located near the termination of the service line. The meter/service position must
be easily accessible at all times to SPSL and SPPG personnel for maintenance
and reading of meters.
6.2.1.2. Meters must be installed in a safe location where they will not be damaged or be a
cause of danger to personnel (viz, in a clean and dry location, not exposed to
weather, mechanical damage, vibrations, extremes of temperature or dampness).
6.2.1.3. The height of the meter on the meter board must be between 1.0m and 1.8m
above ground level, and the depth of the compartment for installation of meters
must be between 200mm and 300mm.
40
6.2.2. Grouping of Meters
Meters must be installed outside each tenant unit for ease of meter reading,
maintenance, etc. Where this is not possible for practical reasons, meters may be
grouped together in easily accessible centralised meter rooms or meter
compartments/riser ducts/cupboards in multi-metered premises (eg residential,
office, shopping or industrial high-rise building/complex).
6.2.3.1. Meters are to be grouped on the same floor as the tenant units.
6.2.3.2. There may be more than one group metering location on each floor.
6.2.3.3. There must be adequate lighting in the group meter location to facilitate meter
installation/maintenance and meter reading.
6.2.3.5. All meter compartments/riser ducts/cupboards where meters are installed are to be
clearly and permanently labeled. Tenant unit numbers on permanent labels must
be fixed adjacent to their respective meters.
6.2.3.6. Meter compartments/riser ducts/cupboards housing the meters must have clear
glass windows provided on the doors, if these are locked, for ease of meter
reading. The window for each meter must not be less than 200mm (W) x 300mm
(H) x 6mm (thickness) and must be correctly positioned in front of where the meter
is to be installed. Plastic windows and UV resistant polycarbonates are not
acceptable. Full glass doors are not acceptable.
6.2.4.1. The height of the meter board or panel must be such that meters can be mounted
with the highest row not exceeding 1.8m above floor level and the lowest row not
less than 1m above floor level.
6.2.4.2. There must be standing space of at least 700mm in front of the meter panel.
However, if the meters are mounted on a free-standing panel, a clearance of
700mm all round the panel is required.
6.2.4.3. The meter board or panel must be rigidly and vertically mounted. The doors of the
panel must be hinged.
41
6.2.5. Meters Installed in Landed Properties
6.2.5.1. The meters and service cables must be installed in a weatherproof compartment
located at the gate pillar or perimeter wall. For supply capacity up to 100A 3–
phase, the technical requirements for this compartment are as given in Appendix
24. For supply capacity greater than 100A 3-phase where a CT-operated meter
will be installed, the LEW has to submit the technical requirements to Meter
Section for approval.
6.2.5.2. If there is no gate pillar or fencing around the perimeter of the landed properties,
meters must be installed inside a weatherproof meter box/compartment and easily
accessible to SPSL and SPPG personnel. Meters must not be installed inside the
house.
The meter/service board for SPPA's service MCBs and meters must be as
specified in Section 6.1.3 and in accordance with the drawings in Appendices 25,
26 and 27.
6.4.1. All wiring leading in and out of the group meter location must comply with SS CP5.
The landlord's wiring must be segregated from the tenant's wiring.
6.4.2. Meters are to be mounted together with their associated service MCBs/ neutral
connectors such that each meter can be visually identified with its associated
service MCBs. Each meter position must be clearly labeled according to the
tenant unit number. There should be a space of 70mm between vertically
mounted meters.
6.4.3. Meters are to be mounted in neat vertical columns and/or horizontal rows.
6.4.4. Service MCBs shall be sealable. MCBs must be clearly labeled according to the
tenant units served. The labeling must also correspond to the labels used for the
meters.
6.4.5. All wiring on the meter boards from service MCBs/ neutral connectors to the
meters and from the meters to the customer's main switches must be neatly run on
the surface - horizontally and/or vertically.
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6.5. SUBMISSION OF LAYOUT PLANS
6.6.1. Meters for connections exceeding 100A per phase are operated from metering
current transformers and are to be fixed on a pre-wired metering panel on the
customer’s main switchboard. However, where the length of the connecting leads
are not excessive, the pre-wired metering panel may, with the prior approval of
Meter Section, be wall-mounted away from the main switchboard or in a separate
meter room. The pre-wired metering panel with Meter Section approved type test
block, 6A (10kA) MCB, pilot lights and metering cables to the busbars and the
three metering current transformers, must be provided by the customer. Drawings
of the meter panel can be obtained from Meter Section at St James District Office,
Telok Blangah Road.
6.6.2.1. Meter panels must be of mild steel of at least 1.6mm thickness or other materials
subject to approval by Meter Section
6.6.2.2. The panels must be detachable and of a size given in Appendix 28.
6.6.2.3. The compartments must have a minimum depth of 100mm between cover and
base.
6.6.2.4. There must be openings with appropriate bushing for the meter wires.
6.6.2.5. The cover must have at least 3 hinges and be able to swing and open out at least
90o.
6.6.2.6. Facilities for sealing must be provided. Methods of sealing are illustrated in the
drawings in Appendix 29.
6.6.3.1. The switchboard must be complete and securely mounted in its final position
before meters can be installed.
6.6.3.2. The top of the meter panel must not exceed 2.0m from the ground.
6.6.3.3. A 50mm x 50mm trunking of metal or other approved material between the
switchboard and the meter panel must be provided to house the meter cables if
the latter is installed away from the customer’s main switchboard.
43
6.6.3.4. A 6.0mm tap-hole plus screw/washer on each busbar must be provided to facilitate
connection of the voltage cables to the meter voltage coils.
6.6.3.5. If the meter panel is away from the customer’s main switchboard, sealable 30A
HRC fuse for each phase and a sealable 3-pole ganged MCB of 6A 10kA rating
must be provided on the front of the switchboard panel near the metering CT
enclosure for the protection of the meter voltage wiring. The MCB must be
appropriately labeled.
6.6.3.7. Enclosure
A rigid enclosure of mild steel plate of thickness not less than 1.6mm must be
provided solely for housing the metering current transformers and voltage tap off
points. The enclosures must have facilities for sealing. A typical construction of
the enclosure is shown in Appendix 30.
6.7.1.1. The customer is required to provide, install and maintain, at his own expense,
current transformers, voltage transformers, a pre-wired metering panel with test
blocks, MCBs, pilot lamps and accessories, at his receiving HV switchboard.
These must meet SPPA’s requirements. Drawings of the metering panel can be
obtained from Meter Section at St James District Office, Telok Blangah Road.
6.7.1.2. All metering current and voltage transformers must be used solely for SPPA's
revenue metering equipment. No other apparatus of the customer is permitted to
be connected to such metering current and voltage transformers. However, a
voltmeter may be allowed to be connected via a 100 mA fuse (sealable) subject to
approval by Meter Section.
44
6.7.1.3. The customer must also provide a metering kiosk to be located close to where the
metering current and voltage transformers are installed, such that the route length
of the cables from the current and voltage transformers to the metering kiosk does
not exceed 10m. Where this cannot be complied with because of site constraints,
the LEW must consult Meter Section concerning the type and size of cables to be
provided and installed by the customer.
6.7.1.4. The requirements for the kiosk are given in Appendices 31 and 32. The access to
the metering kiosk must be from outside the HV switchroom and fitted with any
one of SPPA's approved master lock series as specified in Section 6.1.5.
6.7.1.5. The customer must provide an appropriate metering panel of a size given in
Appendix 33 and install a 50mm x 50mm trunking of metal or other approved
material between the customer’s HV switchboard and the metering panel together
with the required type and size of cables.
6.7.1.6. Facilities for sealing connections of all metering wire termination at the customer's
HV switchboard must be provided.
6.7.1.7. A schematic and wiring diagram of the customer’s switchboard must be supplied to
facilitate installation of the meters.
6.7.2.1. The customer will provide two metering current transformers of 30VA burden for
66kV connection or 15VA burden for connection at 6.6kV or 22kV. These must be
of accuracy class 0.5 complying with SS 318 or IEC 60044-1.
6.7.2.2. The current transformers are to be installed on the red and blue phases at the
cable end for each of his receiving switchboard. The current transformer ratio will
be determined by SPPG based on the customer’s load requirement. For
connection at 230kV, the LEW will liaise with Meter Section on metering
requirements.
6.7.2.3. The rated short-time current rating must not be less than 63kA 1 second, 40kA 3
seconds, 25kA 3 seconds and 20kA 3 seconds for connection at 230kV, 66kV, 22
kV and 6.6 kV respectively.
6.7.3.1. For each of the customer’s receiving switchboard, one of the following voltage
transformers must be provided:
45
6.7.3.1.2. Three units single phase,
Voltage transformers of 100VA burden per phase, connected star-star with the
yellow phase terminal of the secondary winding earthed, or
6.7.3.1.4. Voltage transformers must be of accuracy class 1.0 complying with BS3941 or IEC
60186.
6.7.3.1.5. The secondary wiring of the voltage transformer must terminate in a sealable MCB
incorporated in the switchgear panel. The MCB must be rated at 6A, 110V, 50Hz
with breaking capacity not less than 10kA and the terminals of the MCB must be
able to accept cables of cross section up to 6mm2.
6.7.3.1.6. The voltage transformers must be fused and adequate stock of spare high-voltage
fuses must be kept by the customer.
6.7.3.2. All metering current transformers and voltage transformers together with their
manufacturers' test certificates must be submitted for testing and approval by
Meter Section at least 2 weeks before connection is required. Voltage
transformers at 66kV and 230kV are exempted from testing and only the
manufacturer’s test certificates have to be submitted.
6.9.1.1.1. The customer will provide three metering current transformers (CTs) of 5VA
burden and accuracy class 0.5 complying with SS 318 or IEC 60044-1 and the
pre-wired metering panels on the customer’s intake switchboard. The pre-wired
metering panel must be fitted with SPPA approved type test block, MCB and pilot
46
lights and connected with metering cables to the CTs and busbars. The CTs
together with their manufacturer’s test certificates must be submitted for testing
and approval at least 2 weeks before connection is required.
6.9.1.1.2. A request for appointment to fix meters should be made only after the LEW has
arranged with SPSL for a date to energise the service connection.
6.9.1.1.3. Meter Section will arrange to install the meters upon production of the energisation
appointment letter issued by SPSL and requires at least 4 business days before
the energisation of service connection date.
6.9.1.2.1. Submission of floor plans of building showing the locations of metering kiosks,
meter room, meter compartments/riser ducts/cupboards.
6.9.1.2.2. Submission of dimensioned metering layout showing the plan, front and side
elevations of the meter boards/rooms/compartments/riser ducts/cupboards, etc.
6.9.1.2.3. Arrangements for sample units of each approved type of meter compartment/riser
duct/ cupboard and meter board to be inspected and approved by Meter Section
before meters are installed.
6.9.1.3.1. Submission of site plans of building showing the locations of meter compartments
at gate pillars.
6.9.1.3.2. Submission of dimensioned metering layout showing the plan, front and side
elevations of the meter compartments in the gate pillars.
6.9.1.3.3. Arrangement for sample units of each approved type of meter compartment and
meter board to be inspected and approved by Meter Section before meters are
installed.
6.9.2.1. The revenue metering equipment will be installed at the customers’ end of the
service connection. The customer will provide a suitable metering kiosk at his
intake station, and metering CTs and VTs for each of his receiving switchboard.
The metering CTs ratio will be based on declared demand as shown in 6.9.2.6.
6.9.2.2. The metering CTs and VTs are to be used solely for revenue metering purposes.
The CTs and VTs up to 22kV supply are to be sent together with the
manufacturer's test certificates to Meter Section for testing and approval at least 2
weeks before supply is required. For supply at 230kV, the LEW has to liaise with
Meter Section on metering requirements.
47
6.9.2.3. The VTs, after re-installation onto customer's switchgear, have to be tested and
phased out, and a test report as per Appendix 34 submitted to Meter Section for
approval before installation of meters.
6.9.2.4. The customer will provide and maintain at its own cost, a fixed telephone line to
the metering kiosk to be used exclusively for the purpose of remote meter reading.
This telephone line must be terminated in a standard telephone socket at the
metering kiosk. Provision of this telephone line must be made before installation
of meters.
6.9.2.5. If the customer is unable to provide the fixed telephone line due to site constraint,
a GSM line can be considered subject to approval by Meter Section.
6.9.2.6. Based on the contracted capacity stated in the application form, the customer is
required to provide the correct metering CTs as follows:
6.10.1. Eligibility
A contestable customer must provide and maintain at its own cost a fixed
telephone line to be used exclusively for the purpose of remote meter reading.
The LEW must liaise with Meter Section for the location and termination of this
telephone line.
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Appendices
49
■ Appendix 1
APPLICATION FORM For official use only
FOR CONNECTION TO SP POWERASSETS Application
TRANSMISSION SYSTEM Number. :
Date Received :
To : SP Services Ltd
111 Somerset Road #06-05
Singapore Power Building
Singapore 238164
PART 1 APPLICANT’S DETAILS
Sub-metered customers (tenants) are not eligible for this application. All tenants in multi-metered premises are required
to obtain supply from their landlord / MCST or HDB for HDB premises.
I request you to provide / upgrade the load connection service to my premises as given in Part II by my Licensed Electrical Worker
undertaking the project
Any previous Consultation? Yes / No* If Yes, please provide Consultation No : __________________
TYPE OF CONNECTION (Please tick appropriate box)
ڤ New Connection ڤTemporary Connection ڤChange of connection point
ڤ Upgrade existing connection point ڤUpgrade with new connection point
Type of Business Activity (Brief Description) : __________________________________________ Voltage Sensitive? Yes / No*
LOAD REQUIREMENT (One intake connection point per premises)
Total load requirement (to include existing load, if any)
ڤ 30A/60A/100A* ڤ 30A/60A/100A* ڤ __________ kVA at 400V three-phase
230V single-phase 400V three-phase
ڤ 22kV ڤ 66kV/230kV*
(min 1,700kW for 2 HV services, min 12,750 kW for 4 HV services) (min 25.5MW for 66kV, min 85MW for 230kV)
Initial Contracted Capacity of _________________ kW (shall not be less than ¼ of the Contracted Capacity) for _______ months
(not exceeding 12 months)
Landlord’s Contracted Capacity (minimum 1,700kW) : _______________________ kW (for multi-metered premises only)
Initial Landlord’s Contracted Capacity : _________________ kW (shall not be less than ¼ of the total Contracted Capacity)
For multi-tenanted installation with the exception of HDB residential installation, the metering scheme shall be designed as Master/Sub-metering
scheme.
50
EXISTING TYPE OF PREMISES (Please tick appropriate box)
Any change in metering scheme? Yes / No*. If yes, please specify _______________________.
I confirm that the above information is correct and agree to advise SP Services should there be subsequent changes.
Email : ____________________________________________________________________________________________________
51
■ Appendix 2
CONSULTATION FORM For official use only
FOR CONNECTION TO THE Consultation
TRANSMISSION SYSTEM Number. :
Date Received :
To : SP PowerGrid Ltd
111 Somerset Road #08-05
Singapore Power Building
Singapore 238164
CONSULTATION DETAILS
Sub-metered consumers (tenants) are not eligible for this application. All tenants in multi-metered premises are required to
obtain supply from their landlord/MCST or HDB for HDB premises.
Reference to the consultation, I hereby enclose one copy of site & location plans including proposed customer’s intake connection point
Type of Business Activity (for non-residential premise only) : _______________________________ Voltage Sensitive? Yes / No *
Target date of Energisation :__________/___________/__________ Previous consultation No. (if any) : _________________
______________________________________________________________________________________
LEW DETAILS
I confirm that the above information is correct and agree to advise SP PowerGrid should there be subsequent changes.
Email : ___________________________________________________________________________________________________
PART I
1. I have checked the loading of the electrical installation of the abovementioned building/complex and hereby
confirm that the abovementioned load requirement can be catered for from the rising/horizontal mains
system/main switchboard of the building/complex, and the total approved load to the entire building/complex will
not be exceeded.
2. I have no objection for the abovementioned load to be connected to the rising/horizontal mains system/main
switchboard of the building/complex.
4. The electrical installation of the building/complex from which this load is to be connected is
5. I will check to ensure that the abovementioned installation is compatible with the electrical installation of the
building/complex.
Name: ______________________________________
_____________________________________________________________________________________________
PART II
I hereby give consent for the abovementioned customer to tap electricity supply of a capacity indicated above from
the rising/horizontal mains system/main switchboard of the building/complex.
__________________________________________ ________________________
Name Designation
FORM CS/3H
Letter of Consent from Housing & Development Board
To: SP Services Ltd
111 Somerset Road #06-05
Singapore Power Building
Singapore 238164
FOR : ________________________________________________________________________________________
(Name of Customer)
_____________________________________________________________________________________________
PART I
1. I have checked the loading of the electrical installation of the above-mentioned building/complex and hereby
confirm that the above-mentioned load requirement can be catered for from the rising/horizontal mains
system/main switchboard of the building/complex, and the total approved load to the entire building/complex will
not be exceeded.
2. I have no objection for the above-mentioned load to be connected to the rising/horizontal mains system/main
switchboard of the building/complex.
4. The electrical installation of the building/complex from which this load is to be connected is
5. I will check to ensure that the above-mentioned installation is compatible with the electrical installation of the
building/complex.
Address: _____________________________________________________________________________________
_____________________________________________________________________________________________
PART II
I hereby give consent for the above-mentioned customer to tap electricity supply of a capacity indicated above from
the rising/horizontal mains system/main switchboard of the building/complex.
________________________________ ____________________________
Name Designation
54
■ Appendix 5
Request to Handover Substation
Date:
Dear Sir
1. In connection with the electrification scheme (SPSL Appln No: ________________), I wish to advise that the proposed SPPA
substation has been completed in accordance with plans and specifications approved by your Company and the Competent
Authority.
2. I confirm that the structural Professional Engineer in-charge has certified that the substation structure is constructed according
to the approved plan to withstand the load specified by your Company.
3. I also certify that the electrical installation at the substation has been inspected and tested in accordance with the requirements
of your Company as follows:
a Earth value of electrode system is ______________ ohms.
g All flexible cords, switches, fuses, plugs and socket outlets are in good serviceable condition.
h The installation includes ______________ Nos lighting points and _______________ Nos socket outlets.
4. I shall be obliged if you could send your representative for a joint site inspection on _____________________, and thereafter
to takeover the said substation.
Yours faithfully
_______________________________
Signature of Licensed Electrical Worker
Name: _______________________________________________________________________________________________
Address: _______________________________________________________________________________________________
NB: This form must be submitted one week prior to the date for joint site inspection, which shall normally take place
from 10 am to 12 noon.
55
■ Appendix 6
SP SERVICES LTD
(Acting for itself and as agent for and on behalf of Public Utilities Board and City Gas Pte Ltd for the supply of utilities)
APPLICATION FOR THE SUPPLY OF WATER, ELECTRICITY AND/OR /GAS
Please check here if you are an undischarged bankrupt. Bankruptcy number: _____________________________
Details of Premises
a. Address of Premises _______________________________________________________________________
(“the Premises”)
b. Owner Tenant
c. Residential Use Business Use
e. For application made in person before 3pm at our service centers, supplies to your premises will be turned on on the next business day.
For application submitted by fax or mail, supplies to your premises will be turned on in 3 business days. Alternatively you may indicate
your preferred turn on date.