Apprenticeship Training Details :

S.no. Question Response

15 months training (OJT+BTP)
What is the training duration ?
1 BTP training = Online + ILT sessions(virtual)

There are 5 curriculams covered as per govt. guidelines during 15 months of

What topics do we cover in training? learning path in BTP training. Customer handling skills, professional skills, IT
Skills, communication skills and Industry skills.
2
All the apprentices are enrolled into these curriculams on Ilearn and can
Where can apprentices access these trainings? access it from their transcript. They only need to access the ones they are
enrolled into and should not search and self enroll themselves.
3
Training team has upgraded the curriculums and created one consolidated
curriculum online . So apprentices are enrolled in to curriculums as per
below mentioned details :
Anybody hired till November'19 is enrolled under 5 individual curriculums :
200 IND Genpact All Customer Handling Skills
200 IND Genpact All Professional Skills
200 IND Genpact All IT Skills
4 What are the names of these curriculums online?
200 IND Genpact All Communication Skills
200 IND Genpact All Industry Skills

Anybody hired from December'19 onwards is enrolled into a consolidated

curriculum where all the above mentioned modules are available in one :
200 IND Genpact All Apprenticeship Program BTP Training

Apprenticeship Program Guidelines :

This is a mandatory training program and apprentices are bound under a 15
Is it mandatory for an apprentice to do online months contractual obligation with Indian Government under
trainings and attend all classroom/virtual sessions? apprenticeship Act 1961, within this period of 15 months they need to
5 complete it
What is the duration in which an apprentice is Apprentices need to complete trainings within 12 months of their joining as
required to complete these trainings? 3 months are kept as buffer period for their practice and assessment
6
Is it mandate to complete these trainings and what if If a a e ce d e c ee e a g e e e be
a a e ce d e c ee eligible for assessment and conversion to Genpact employee.
7
What if an apprentices leaves the program before 15
No
months. Will he get any experience letter /certificate?
8
Apprenticeship Assessment :
2 assessments would be conducted for all the apprentices post completion
of their 15 months contract
How many assessments are conducted post completion ofP the feprogram?
a edge a e e I e a a e e b Ge ac
based on Govt. guidelines
9 E ab a e e B G e e
Professional Knowledged Assessment - In 14th month of contract duration
When will the assessment be conducted? Employability skills assessment - as per the calendar given by the govt.
10 which generally happens twice a year
Apprentices will only be eligible for their assessment post 100% completion
What is the criteria to be eligible for assessment?
11 of their online + classroom sessions.
12 What will be the mode of assessment ? It will be an online assessment
 The question papers are created as per the guidelines given by the govt. for
the program and will be entirely based on learning of 5 curriculums covered
What will be the format of assessment?
during 15 months learning path . This would include BTP
training(Online+Classroom) and OJT (whatever learnt on the floor)
13
Minimun 70% attendance of BTP and OJT each is required to be eligible for
What is the minimum attendance requirement to be eligible for assessment?
14 both internal and government assessment.
Apprentices are not required to enroll anywhere. Training team will share
the links with apprentices at the time of assessment.
Do we need to enroll anywhere for assessment?
For govt. assessment - steps to be followed as per govt requirements at the
15 time of assessment
Total weightage of assessment is 500
P fe a edge a e e a e e be c d c ed
16 What is the weightage of assessments ?
by employer)
E ab a e e be c d c ed b DGT
P fe a edge a e e
What would be the pass % of each assessment?
17 E ab
What if an apprentice is unable to clear assessment in There are 3 re-attempts for each assessment in case an apprentice fails in
first attempt. Do they get any re-attempts? the first one.
18
19 When will the assessment result be shared? Within 7-10 business days from the date of assessment

Re-assessment will be conducted one week after sharing the assessment

Is there any time gap required between re-attempts?
e f a b d c d c ea f a e e
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21 What if an apprentice is unable to clear assessment in first attempt. Do they get any re-attempts?
The program will be considered incomplete and he will not get any
W a f a a e ce d e g g a e e
22 completion certificate of the same

If the candidate has exited post completion of contract period and DGT
assessment date is shared with the organization at a later stage, then
organization's responsibility is only to inform the candidates. If the
What if an apprentice leaves the organization post
ca d a e d e g ea e e e e af e f g e
internal assessment but before govt. assessment?
then the responsibility lies with the candidate and Genpact would be not be
held responsible for this miss. Genpact would only be held responsible if
the candidate is not informed about the assessment
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