SMARTPHONE TECHNICIAN CUM

APP TESTER
Revised in 2017

NSQF LEVEL - 3

TRADE PRACTICAL

Sector: Electronics & Hardware

DIRECTORATE GENERAL OF TRAINING

MINISTRY OF SKILL DEVELOPMENT & ENTREPRENEURSHIP
GOVERNMENT OF INDIA

NATIONAL INSTRUCTIONAL
MEDIA INSTITUTE, CHENNAI
Post Box No. 3142, CTI Campus, Guindy, Chennai - 600 032
(i)
Sector : Electronics & Hardware
Duration : Six Months
Trade : Smartphone Technician Cum App Tester - Trade Practical - NSQF level - 3

Developed & Published by

National Instructional Media Institute

Post Box No.3142
Guindy, Chennai - 600 032
INDIA
Email: [email protected]
Website: www.nimi.gov.in

Copyright © 2021 National Instructional Media Institute, Chennai

First Edition: July 2021 Copies: 1000

Rs. 240/-

(ii)
 FOREWORD

The Government of India has set an ambitious target of imparting skills to 30 crores people, one out of every
four Indians, by 2020 to help them secure jobs as part of the National Skills Development Policy. Industrial
Training Institutes (ITIs) play a vital role in this process especially in terms of providing skilled manpower.
Keeping this in mind, and for providing the current industry relevant skill training to Trainees, ITI syllabus
has been recently updated with the help of Mentor Councils comprising various stakeholder's viz. Industries,
Entrepreneurs, Academicians and representatives from ITIs.

The National Instructional Media Institute (NIMI), Chennai has now come up with instructional material to
suit the revised curriculum for Smartphone Technician Cum App Tester - Trade Practical - NSQF
Level - 3 in Electronics & Hardware Sector. The NSQF Level - 3 Trade Practical will help the trainees to
get an international equivalency standard where their skill proficiency and competency will be duly recognized
across the globe and this will also increase the scope of recognition of prior learning. NSQF Level - 3
trainees will also get the opportunities to promote life long learning and skill development. I have no doubt
that with NSQF Level - 3 the trainers and trainees of ITIs, and all stakeholders will derive maximum benefits
from these IMPs and that NIMI's effort will go a long way in improving the quality of Vocational training in the
country.

The Executive Director & Staff of NIMI and members of Media Development Committee deserve appreciation
for their contribution in bringing out this publication.

Jai Hind

Director General/ Addl. Secretary

Ministry of Skill Development & Entrepreneurship,
Government of India.

New Delhi - 110 001

(iii)
 PREFACE
The National Instructional Media Institute (NIMI) was established in 1986 at Chennai by then Directorate
General of Employment and Training (D.G.E & T), Ministry of Labour and Employment, (now under Directorate
General of Training, Ministry of Skill Development and Entrepreneurship) Government of India, with technical
assistance from the Govt. of the Federal Republic of Germany. The prime objective of this institute is to
develop and provide instructional materials for various trades as per the prescribed syllabi under the Craftsman
and Apprenticeship Training Schemes.

The instructional materials are created keeping in mind, the main objective of Vocational Training under
NCVT/NAC in India, which is to help an individual to master skills to do a job. The instructional materials are
generated in the form of Instructional Media Packages (IMPs). An IMP consists of Theory book, Practical
book, Test and Assignment book, Instructor Guide, Audio Visual Aid (Wall charts and Transparencies) and
other support materials.

The trade practical book consists of series of exercises to be completed by the trainees in the workshop.
These exercises are designed to ensure that all the skills in the prescribed syllabus are covered. The trade
theory book provides related theoretical knowledge required to enable the trainee to do a job. The test and
assignments will enable the instructor to give assignments for the evaluation of the performance of a trainee.
The wall charts and transparencies are unique, as they not only help the instructor to effectively present a
topic but also help him to assess the trainee's understanding. The instructor guide enables the instructor to
plan his schedule of instruction, plan the raw material requirements, day to day lessons and demonstrations.

IMPs also deals with the complex skills required to be developed for effective team work. Necessary care
has also been taken to include important skill areas of allied trades as prescribed in the syllabus.

The availability of a complete Instructional Media Package in an institute helps both the trainer and
management to impart effective training.

The IMPs are the outcome of collective efforts of the staff members of NIMI and the members of the Media
Development Committees specially drawn from Public and Private sector industries, various training institutes
under the Directorate General of Training (DGT), Government and Private ITIs.

NIMI would like to take this opportunity to convey sincere thanks to the Directors of Employment & Training
of various State Governments, Training Departments of Industries both in the Public and Private sectors,
Officers of DGT and DGT field institutes, proof readers, individual media developers and coordinators, but for
whose active support NIMI would not have been able to bring out this materials.

R. P. DHINGRA
Chennai - 600 032 EXECUTIVE DIRECTOR

(iv)
 ACKNOWLEDGEMENT

National Instructional Media Institute (NIMI) sincerely acknowledges with thanks for the co-operation and
contribution extended by the following Media Developers and their sponsoring organisations to bring out this
Instructional Material (Trade Practical) for the trade of Smartphone Technician Cum App Tester under
Electronics & Hardware Sector for ITIs.

MEDIA DEVELOPMENT COMMITTEE MEMBERS

Smt. Deblina Roy - Instructor,

Don Bosco Technical Institute,
Kolkata.

Smt. Satabdi Das - Instructor,

Govt. Women ITI,
Banipur, North 24 Parganas.

NIMI CO-ORDINATORS

Shri. Nirmalya Nath - Deputy General Manager,

NIMI, Chennai - 32

Shri. S. Gopalakrishnan - Assistant Manager,

NIMI, Chennai - 32

NIMI records its appreciation for the Data Entry, CAD, DTP operators for their excellent and devoted services in
the process of development of this Instructional Material.

NIMI also acknowledges with thanks the invaluable efforts rendered by all other NIMI staff who have contributed
towards the development of this Instructional Material.

NIMI is also grateful to everyone who has directly or indirectly helped in developing this Instructional Material.

(v)
 INTRODUCTION
TRADE PRACTICAL

The trade practical manual is intended to be used in practical workshop. It consists of a series of practical
exercises to be completed by the trainees during the course of the Smartphone Technician Cum App Tester
trade supplemented and supported by instructions/ informations to assist in performing the exercises. These
exercises are designed to ensure that all the skills in compliance with NSQF LEVEL - 3 syllabus are covered.

The manual is divided into Ten modules.

Module 1 - Safety 30 Hrs

Module 2 - Basic Electronics & Components of Mobile Phone 45 Hrs
Module 3 - Multimedia Handsets & Its Troubleshooting 45 Hrs
Module 4 - Applications in Android Mobile & Installation 50 Hrs
Module 5 - Repair & Replacement of Mobile Phone Components 70 Hrs
Module 6 - Software Handling of Smartphone 80 Hrs
Module 7 - Deassmbling of Smartphone 30 Hrs
Module 8 - Repair of Tablets and Functions of its Apps 90 Hrs
Module 9 - Testing of Hardwares & Softwares of Smartphone 95 Hrs
Module 10 - Basic Security Features and Settings 45 Hrs
Total 580 Hrs

The skill training in the shop floor is planned through a series of practical exercises centered around some practical
project. However, there are few instances where the individual exercise does not form a part of project.

While developing the practical manual a sincere effort was made to prepare each exercise which will be easy to
understand and carry out even by below average trainee. However the development team accept that there is a scope
for further improvement. NIMI, looks forward to the suggestions from the experienced training faculty for improving
the manual.

TRADE THEORY

The manual of trade theory consists of theoretical information for the Course of the Smartphone Technician
Cum App Tester Trade Practical NSQF Level - 3 in Electronics & Hardware. The contents are sequenced
according to the practical exercise contained in NSQF LEVEL - 3 syllabus on Trade Theory attempt has been
made to relate the theoretical aspects with the skill covered in each exercise to the extent possible. This
correlation is maintained to help the trainees to develop the perceptional capabilities for performing the skills.

The trade theory has to be taught and learnt along with the corresponding exercise contained in the manual on
trade practical. The indications about the corresponding practical exercises are given in every sheet of this
manual.

It will be preferable to teach/learn trade theory connected to each exercise at least one class before performing
the related skills in the shop floor. The trade theory is to be treated as an integrated part of each exercise.

The material is not for the purpose of self-learning and should be considered as supplementary to class room
instruction.

(vi)
 CONTENTS

Exercise Title of the Exercise Learning Page. No.

No. Outcome

Module 1 : Safety

1.1.01 Visit various sections of the institutes and location of various installations 1
1.1.02 Identify safety signs for danger, warning, caution & personal safety message 3
1.1.03 Perform use of Personal Protective Equipment (PPE) 1 5
1.1.04 Perform elementary first aid 8
1.1.05 Perform preventive measures for electrical accidents 10
1.1.06 Perform use of fire extinguishers 12

Module 2 : Basic Electronics & Components of Mobile Phone

1.2.07 Identify various electronic components 15

1.2.08 Check value of resistance & capacitance by using appropriate procedures 16
1.2.09 Identify all types of diodes & verify their characteristics 18
1.2.10 Measure the voltage and current through a diode in a circuit and its
characteristics 19
1.2.11 Identify different transistors with respect to different package type 20
1.2.12 Perform testing of transistor & verify their characteristics 23
1.2.13 Identify types of transformer and testing of step-up transformer 1,2 25
1.2.14 Identify various types of multimeter 27
1.2.15 Perform checking of all components using multimeter 29
1.2.16 Perform soldering and desoldering of various electronics components 32
1.2.17 Identify different types of digital ICs 34
1.2.18 Demonstrate circuit diagram of basic mobile phone 36
1.2.19 Identify and check the basic components of mobile phones 37
1.2.20 Disassemble and assemble different mobile phones 38

Module 3 : Multimedia Handsets & Its Troubleshooting

1.3.21 Identify basic faults in different mobiles 42

1.3.22 Identify GSM/ WCDMA mobile handset and check functionality 47
1.3.23 Identify network connection problem and solve it 48
1.3.24 Practice lock/ unlock of SIM and check mobile IMEI number 2,3 50
1.3.25 Demonstrate working process of USB and ethernet port 54
1.3.26 Demonstrate different types of data cables 55
1.3.27 Demonstrate different types of networks 56
1.3.28 Identify different multimedia handsets 57
1.3.29 Perform testing of mobile battery using multimeter 58
1.3.30 Demonstrate functions of multimedia handset 60

(vii)
Exercise Title of the Exercise Learning Page. No.
No. Outcome

1.3.31 Identify the different functional areas/ blocks of motherboard of

multimedia handset 61
1.3.32 Perform voltage test of mobile phone components 62
1.3.33 Perform replacement of mobile phone components 2,3 64
1.3.34 Perform connections between display and keypad of handset 65
1.3.35 Identify problems and replace display and keypad of basic mobile handset 66

Module 4 : Applications in Android Mobile & Installation

1.4.36 Identify popular applications used in android mobile system 67

1.4.37 Identify popular applications used in windows based mobile system 68
1.4.38 Demonstrate process of apps 69
1.4.39 Demonstrate internet procedure, bluetooth, data cable sharing internet
via hotspot, OTG, card reader, etc. 4 72
1.4.40 Perform dismantling of smartphone using different tools 79
1.4.41 Identify different types of ICs and replacement of blower machine 84
1.4.42 Demonstrate process of password cracking 89
1.4.43 Install various operating systems (OS) in mobile phones 91
1.4.44 Perform reboot procedure 92

Module 5 : Repair & Replacement of Mobile Phone Components

1.5.45 Practice parameters of various machine 93

1.5.46 Demonstrate SMD workstation and BGA IC reballing and Installing 97
1.5.47 Desolder and remove/ clean the ICs from solder and PCB 100
1.5.48 Practice different soldering iron and desoldering wire or wick 102
1.5.49 Replace various ICs on mobile handsets 104
1.5.50 Identify damages from ingress of water and practice to resolve 5,6 109
1.5.51 Analyze the hanging issues and practice to resolve it 112
1.5.52 Practice replacement of touch sensor and finger print sensor in smartphones 114
1.5.53 Practice replacement camera of faulty smartphones 119
1.5.54 Use different flashing box and flashing tools for flashing software 117
1.5.55 Identify different tools and boxes as per specific handsets 123

Module 6 : Software Handling of Smartphone

1.6.56 Identify & select software for various handsets and its uses 124
1.6.57 Practice to remove virus from the smartphone via apps 125
1.6.58 Practice the process of locking and unlocking system 126
1.6.59 Practice installation of a new firmware in smartphones 127
1.6.60 Connect smartphone via third party software using computer 128
1.6.61 Practice encryption and decryption of password in mobile phone 129

(viii)
Exercise Title of the Exercise Learning Page. No.
No. Outcome

1.6.62 Apply procedure of flash android specific software for working phone
with odin 6,7 131
1.6.63 Apply procedure of flash android specific software for dead phone with UFI 132
1.6.64 Apply procedure of flash android phone with MTK, SPD, qualcomm etc., 135
1.6.65 Check network connection and set up new connection 136
1.6.66 Practice updation & reinstallation of software in different types of
smartphones 138
1.6.67 Create & restore backup data from mobile phone to a computer 140
1.6.68 Perform defragmentation of hard drive 142
1.6.69 Establish secure Wi-Fi protection from unauthorized users 143

Module 7 : Deassmbling of Smartphone

1.7.70 Disassemble mobile phone and place it on a PCB holder 145

1.7.71 Check physical conditions of PCB 149
1.7.72 Check fault / missing tracks of multimeter and jumper 150
1.7.73 Perform soldering of jumper wire by applying liquid soldering flux 8 152
1.7.74 Check the continuity of jumper using multimeter 154
1.7.75 Identify and fix flashing map problem 155
1.7.76 Identify and practice troubleshooting of network issues 156
1.7.77 Demonstrate working process of heat-sink 157

Module 8 : Repair of Tablets and Functions of its Apps

1.8.78 Identify the performance of software installation of tablets 158

1.8.79 Create & restore backup data from tablet to a computer 161
1.8.80 Disassemble and assemble tablet, crystal, RTC, etc. 162
1.8.81 Identify different connectors and sockets 9,10 165
1.8.82 Repair motherboard and hard disk of tablet 166
1.8.83 Identify / indicate the ICs fault by using multimeter 168
1.8.84 Check different sections viz., hardware aand soft ware components 170
1.8.85 Mobile app info, settings & parameters 9,10 172
1.8.86 Install and check functionality of different government promotional app 174

Module 9 : Testing of Hardwares & Softwares of Smartphone

1.9.87 Perform functional test to check if the app meets its purpose 176
1.9.88 Test app performs well in the background 177
1.9.89 Different types of testing in smartphone 179
1.9.90 Perform various mobile phone testing 181
1.9.91 Test the process of various applications 11 - 14 183
1.9.92 Conduct user interface testing 185

(ix)
Exercise Title of the Exercise Learning Page. No.
No. Outcome

1.9.93 Identify the presence of defects in a product/ software under test by using
Graphical User Interface (GUI) 186
1.9.94 Check screen validations and verify all navigations 187
1.9.95 Identify the date field and numeric field formats 188
1.9.96 Perform network connections, SD card interactions and bluetooth testing 189

Module 10 : Basic Security Features and Settings

1.10.97 Test mobile apps on different platforms 194

1.10.98 Apply best practices in mobile app & setting testing 196
1.10.99 Check settings, configurations, network/connectivity and security 14,15 197
1.10.100 Perform web security testing 199
1.10.101 Boost the look and feel of the application with UI testing 200

(x)
 LEARNING / ASSESSABLE OUTCOME

On completion of this book you shall be able to

SI.No. Learning / Outcome Refer Ex:No

1 Identify and check basic electronic components for their functioning 1.1.01 - 1.2.17
following safety precautions.
2 Identify different sections of various mobile phones and explain 1.2.18 - 1.3.26
concept of Mobile Network.
3 Identify defects in Multimedia handset (Non-android based), replace 1.3.28 - 1.3.35
faulty components and perform testing.
4 Disassemble and assemble various Smartphones, identify different 1.4.36 - 1.4.44
types of ICs and perform basic editing in different apps, OS installation,
reboot procedure, password cracking, etc
5 Identify defects in Smartphones, replace faulty components and 1.5.45 - 1.5.53
perform testing.
6 Perform removing of virus, Install firmware, encryption/ decryption, 1.5.54 - 1.6.64
use third party software, flash different android dead phones etc.
7 Troubleshoot Software problems using internet, backup data, update 1.6.65 - 1.6.69
and provide hard drive solutions.
8 Trace the PCB through jumper/ schematic diagrams, repair track using 1.7.70 - 1.7.77
jumpering techniques, Perform flashing and troubleshooting of high
end software.
9 Disassemble and assemble various Tablets, identify defects, replace 1.8.78 - 1.8.84
faulty components and perform testing.
10 Identify functionality of different types of apps, their settings, 1.8.85 - 1.8.86
parameters & various sources.
11 Test different functional parameters such as purpose, performance, 1.9.87 - 1.9.89
storage, compatibility of different mobile apps.
12 Check different functionality parameters of mobile Apps such as 1.9.90
memory leakage, load, backup, power consumption etc.
13 Examine defects in smartphone/ software, using Graphical 1.9.91 - 1.9.95
User Interface.
14 Set & test network connections, check SD Card Interactions, 1.9.96 - 1.10-98
mobile App settings on different platforms.
15 Comply basic security features of mobile app testing. 1.10.99 - 1.10-101

(xi)
 SYLLABUS

Duration Reference Learning Professional Skill Professional Knowledge

Outcome (Trade Practical) (Trade Theory)
(With indicative hour)

Professional Identify and check basic 1 Visit to various sections of Familiarization with the working
Skill 58 Hrs; electronic components for the institute and identify of Industrial Training Institute
their functioning following location of various system. Importance of safety and
Professional safety precautions. installations. (07 hrs) precautions to be taken in the
Knowledge 14 2 Identify safety signs for industry/ shop floor. Introduction
Hrs danger, warning, caution & to PPEs. Introduction to First Aid.
personal safety message. Importance of housekeeping &
(04 hrs) good shop floor practices.
3 Perform Use of Personal Occupational Safety & Health:
Protective Equipment Health, Safety and Environment
(PPE). (06 hrs) guidelines, legislations &
4 Perform elementary first aid. regulations as applicable. (07hrs)
(03 hrs)
5 Perform Preventive measures
for electrical accidents & steps
to be taken in such accidents.
(05 hrs)
6 Perform Use of Fire
extinguishers. (04 hrs)

7 Identify various electronic Introduction to the trade and

components. (02 hrs) future scope.
8 Check Value of resistance Overview of current, Voltages,
& capacitance by using Resistance (including color
appropriate procedures. code),Conductors,
(03hrs) semiconductors, insulator,
9 Identify conductors, Diodes (PN Junction, Zener,
Semiconductors & LED, Varactor), Rectifiers,
Insulators. (02 hrs) Various types Capacitors
10 Identify all types of diodes (including color code),
& verify their characteristics. Transistors (Transistor as a
(02 hrs) switch and amplifier)
11 Perform testing of Transistor
Concept of open and close
& verify their characteristics.
circuit, Brief knowledge about
(02 hrs)
RELAY,
12 Demonstrate use of
transistor as a switch and Overview of Transformer (step up
amplifier. (03 hrs) and step down); Overview of
13 Identify various transformers Multimeter (Analog & Digital),
& checking procedure of Soldering technique, numbering
step-up & step-down system (Binary, Hexadecimal,
transformer. (03 hrs) BCD), Overview of Digital IC & T-
14 Identify various types of T-L, Concept of CMOS
Multimeters. (03 hrs). Familiarization of different types
15 Perform checking of all of Logic gates. (basic & universal
components using gates) (07 hrs)
Multimeter. (03 hrs)
16 Perform Soldering & de-
soldering of various Electronic
components. (03 hrs)
17 Identify different types of
digital ICs. (03 hrs)

(xii)
Professional Identify different sections of 18 Demonstrate block History of Mobile Phone and
Skill 29 Hrs; various mobile phones and diagram, circuit diagram of common features of mobile
explain concept of Mobile basic mobile phone viz. DCT phone (DCT 3, 4, BB 5 etc.).
Professional Network. 3, 4 or similar. (04 hrs) Basics of Mobile
Knowledge 07 19 Identify and check the Basic Communication.
Hrs Components of Mobile Familiarization with generation
Phones. (05 hrs) of mobiles viz., GSM/CDMA/
20 Disassemble and assemble WCDMA etc. Mobile phone
different mobile phones. (04 structure, Frequency, Channels,
hrs) GPS, EDGE, HSPA. Overview
21 Identify basic faults in of SIM & IMEI numbers.
different mobiles. (03 hrs)
Introduction of GPRS, Bluetooth
22 Identify GSM/ WCDMA
& Infrared technology and
mobile handset and check
working principle.
functionality. (03 hrs)
23 Identify Network connection Circuit Tracing of Different
problem and solve it. (02 Section of Mobile Phone.
hrs) Description of USB, Ethernet
24 Practice lock/ unlock of SIM port and different types of
and check mobile IMEI network/ data cables. Concept
number. (02 hrs) of mobile Network, LAN, MAN,
25 Demonstrate working WAN. 2G/3G/4G network
process of USB and protocols. (07 hrs)
Ethernet port. (04 hrs)
26 Demonstrate different types
of network/ data cables. (02
hrs)

Professional Identify defects in 28 Identify different multimedia Concept of multimedia. Battery

Skill 29 Hrs; Multimedia handset (Non- handsets. (04 hrs) system & different type of Cells/
android based), replace 29 Perform testing of mobile Batteries uses.
Professional faulty components and battery using multimeter. Circuit Diagram and block
Knowledge 07 perform testing. (04 hrs) diagram of basic multimedia
Hrs 30 Demonstrate functions of handset and different types of
multimedia handset. (05 hrs) antenna used in handsets.
31 Identify the different
Standard safety precautions
functional areas/ blocks of
while repairing handsets.
motherboard of basic
multimedia handset. (03 hrs) PCB and concept of its
32 Perform voltage test of connections.
speaker, mic, vibrartor, Overview and working process
earphone connector, of speaker, mic, vibrartor,
charging connector, data earphone connector, charging
cable connector, etc. (03 connector, data cable
hrs) connector.
33 Perform replacement of Concept of Display change
components viz., speaker, procedure.
mic, vibrartor, earphone
Concept of keypad change
connector, charging
procedure. (07 hrs)
connector, data cable
connector, etc. (03 hrs)
34 Perform connections
between display and
keypad of handset. (03 hrs)
35 Identify problems and
replace display and keypad
of basic mobile handset. (04
hrs)

(xiii)
Professional Disassemble and assemble 36 Identify popular applications Difference between SmartPhone
Skill 58 Hrs; various Smartphones, iden- used in android mobile and basic mobile phone.
tify different types of ICs and system. (08 hrs) Study various part of
Professional perform basic editing in dif- 37 Identify popular applications Smartphone architecture.
Knowledge 14 ferent apps, OS installation, used in windows based
Overview of mobile operating
Hrs reboot procedure, password mobile system. (08 hrs)
system and types of OS.
cracking, etc 38 Demonstrate process of
making Ringtone, Sing Concept of Android and windows
tone, Editing Video Clip, technology in mobile system.
Basic photo editing using Basic features of Android &
apps. (08 hrs) windows and its applications.
39 Demonstrate downloading Functions of Smartphone
procedure, registration components.
procedure via banking, Concept of Wi-Fi.
sharing internet via hotspot,
Downloading through internet,
file sharing procedure of
share with Blue tooth, share
Bluetooth, data cable, OTG,
internet via hotspot, Data cable
card reader, etc. (06 hrs)
& Card reader, concept of OTG,
40 Perform assembling and
NFC.
disassembling of
Smartphone using different Study Various tools and
tools. (06 hrs) equipment used in Smartphone
41 Identify different types of ICs repairing.
and practice of replacement Concept of different type of IC
with the blower machine. (07 that is used in Smartphone
hrs) (windows and android).
42 Demonstrate process of Different kind of application that
password cracking. (05 hrs) is used in windows and android.
43 Install various Operating Android Mobile recovery
Systems (OS) in mobile procedure through coding.
phones. (05 hrs)
44 Perform Reboot procedure. Windows mobile recovery
(05 hrs) procedure through coding.
Techniques of crack password
code of windows and android
mobile phone.
Procedure of reboot (window
and android). Overview of BTS,
MTS (14 hrs)

Professional Identify defects in 45 Practice setting different Testing of various parts and
Skill 58 Hrs; Smartphones, replace parameters for proper use of components that are used in
faulty components and various machine viz., blower, mobile phone for hardware
Professional perform testing. DC power supply, charging repairing.
Knowledge 14 booster machine etc. (08 Recognize and troubleshoot
Hrs hrs) common handset problems like
46 Demonstrate SMD rework hanging issues, camera
station and BGA IC problems.
Reballing and Installing. (08
Study various radiation Levels of
hrs)
Smartphone.
47 De-solder and remove the
BGA IC from the PCB and Study Compliance standards for
clean the solder from the mobile phones in India.
bottom of the IC. (08 hrs) Study Mobile phone hardware
48 Practice use of different troubleshooting procedure
soldering iron (10W & 25W) (hanging, USB charging & touch
and de-soldering wire or sensor problems).
wick. (08 hrs) Concept of Ultrasonic cleaning.

(xiv)
 49 Replace various ICs on Overview of SMD rework station.
mobile handsets. (06 hrs) Overview of BGA, BGA
50 Identify damages from Soldering.
ingress of water and
IC Reballing and Installation.
practice to resolve. (05 hrs)
Concept of Power failure of
51 Analyze the hanging issues
mobile phone and process to
and practice to resolve it.
solve it. (dead handsets) (14 hrs)
(05 hrs)
52 Perform replacement of
touch sensor and finger
print sensor in
Smartphones. (05 hrs)
53 Replace camera of faulty
Smartphones. (05 hrs)

Professional Perform removing of virus, 54 Use different flashing box Concept of third party software.
Skill 58 Hrs; Install firmware, encryption/ and flashing tools for Procedure of removing virus
decryption, use third party flashing software. (07 hrs) from infected codes.
Professional software, flash different 55 Identify different tools and
Knowledge about locking
Knowledge 14 android dead phones etc. boxes as per specific
system (lock & unlock).
Hrs handsets. (06 hrs)
56 Identify & select software for Role of firmware in a mobile
various handsets, used for handset.
security, locking & blocking Steps to install a new firmware.
adds. (06 hrs) Overview of encryption and
57 Practice to remove virus from decryption of password in
the Smartphone via apps. mobile phone.
(07 hrs)
Flashing of various brands of
58 Perform process of locking
handsets. (14 hrs)
and unlocking system. (06
hrs)
59 Practice installation of a new
firmware in Smartphones.
(06 hrs)
60 Perform encryption and
decryption of password in
mobile phone. (05 hrs)
61 Connect Smartphone via
third party software using
computer. (05 hrs)
62 Apply procedure of flash
android specific software for
working phone with Odin.
(05 hrs)
63 Apply procedure of flash
android specific software for
dead phone with UFI. (05
hrs)
64 Apply procedure of flash
Android phone with MTK,
SPD, Qualcomm etc. Flash
tool. (05 hrs)

Professional Troubleshoot Software 65 Check network connection Use of internet for trouble
Skill 29 Hrs; problems using internet, and set up new connection. shooting faults.
backup data, update and (07 hrs).
Professional provide hard drive solutions.
Knowledge 07
Hrs

(xv)
 66 Perform updation& Overview of handling
reinstallation of software in troubleshooting procedure.
different types of Steps to update the software of
Smartphones. (05 hrs) popular mobiles and create a
67 Create & restore backup backup of data to a computer.
data from mobile phone to
Knowledge of defragmentation of
a computer. (07 hrs)
hard drive.
68 Perform defragmentation of
hard drive. (05 hrs) Defragmentation of hard drive.
69 Establish secure Wi-Fi Wi-Fi protection. (07 hrs)
protection from
unauthorized users. (05 hrs)

Professional Trace the PCB through 70 Disassemble mobile phone Circuit Diagram Reading Circuit
Skill 29 Hrs; jumper/ schematic and place it on a PCB tracing, Description of Jumpering
diagrams, repair track using holder. (07 hrs) techniques and solutions.
Professional jumpering techniques, 71 Check physical conditions Study of Phone Upgradation.
Knowledge 07 Perform flashing and of PCB. (07 hrs) Flashing Map Problem.
Hrs troubleshooting of high end 72 Check PCB tracks using
Concept of heat-sink and
software. multimeter and find the fault/
working principle. (07 hrs)
missing tracks that need
jumper. (02 hrs)
73 Perform soldering of jumper
wire by applying liquid
soldering flux. (03 hrs)
74 Check the continuity of
jumper using multimeter.
(02 hrs)
75 Identify and fix flashing map
problem. (03 hrs)
76 Identify and practice
troubleshooting of network
issues. (02 hrs)
77 Demonstrate working
process of heat-sink. (03
hrs)

Professional Skill Disassemble and assemble 78 Identify various Tablets and Introduction to Tablet type
58 Hrs; various Tablets, identify perform installation of Computer.
defects, replace faulty different software & different Procedures of Assembling and
Professional components and perform Operating Systems. (07 Dissembling Tablet.
Knowledge 14 testing. hrs) Functions and block diagrams of
Hrs 79 Create & restore backup Tablet.
data from tablet to a
computer. (07 hrs) Study of parts of Tablet.
80 Disassemble and Assemble Working of Tablet Motherboard.
tablet, Crystal, RTC, etc. Identification of ICs detail and its
(07 hrs) functions.
81 Identify Different connectors Damaged and working
and sockets. (07 hrs) components.
82 Repair motherboard and
Study of Initial failure
hard disk of tablet. (05 hrs)
identification procedure.
83 Identify & indicate ICs, test
the damaged and working Overview of troubleshooting &
component, detect fault replacing methods of sections
using multimeter. (05 hrs) like SIM detection, mic , speaker,
Bluetooth, wi-fi section, touch
screen section, etc. (14 hrs)

(xvi)
 84 Check different sections
viz., SIM detection, mic,
speaker, camera, Bluetooth,
wi-fi section, touch screen
section, Display light
problem, Touchpad
problem, Finger prints
module and replace
components. (20 hrs)

Professional Identify functionality of 85 Mobile app info, settings & Introduction to different types of
Skill 29 Hrs; different types of apps, their parameters. (14hrs) Mobile Apps – Native (one time
settings, parameters & 86 Install and check download from app store), web
Professional various sources. functionality of different govt. (Every time downloaded from
Knowledge 07 Promotional app. (15 hrs) Mobile Bowser), Study of
Hrs Importance of Mobile App
Testing – Phones getting truly
smarter, more mobile usages,
faster networks.
Introduction to app testing and
sources of app (such as Play
store, App store etc.)
Familiarization with govt.
promotional apps such as
BHIM, IRCTC etc. (07 hrs)

Professional Test different functional 87 Perform functional test to Overview of different types of
Skill 29 Hrs; parameters such as check if the App meets its mobile testing procedures &
purpose, performance, purpose. (10 hrs) methods.
Professional storage, compatibility of 88 Test App performs well in Familiarization with different
Knowledge 07 different mobile apps. the background. (09 hrs) types of mobile application
Hrs 89 Demonstrate Storage testing. (07 hrs)
testing, compatibility
testing and application
response testing. (10 hrs)

Professional Check different functionality 90 Perform memory leakage Familiarization with memory
Skill 29 Hrs; parameters of mobile Apps testing, interrupt testing, leakage testing, interrupt
such as memory leakage, usability testing, Installation testing, usability testing,
Professional load, backup, power testing, certification testing, Installation testing, certification
Knowledge 07 consumption etc. location testing, upgrading testing, location testing,
Hrs existing software, load upgrading existing software,
testing, uninstallation load testing, uninstallation
testing, backup & restore testing, backup & restore
testing, power consumption testing, power consumption
testing. (29 hrs) testing. (07 hrs)

Professional Examine defects in 91 Test download, Installation, Overview of user interface

Skill 29 Hrs; smartphone/ software, Execution, Integration, Auto testing, defect in a product/
using Graphical User Updates, Cross OS, cross software, screen validation and
Professional Interface. Device, cross versions. (07 navigation system. (07 hrs)
Knowledge 07 hrs)
Hrs 92 Conduct User Interface
Testing: Screen Orientation/
Resolution, Check Touch
Screens, Soft & Hard Keys,
Trackballs, Track wheels &
Touchpad's. (07 hrs)

(xvii)
 93 Identify the presence of
defects in a product/
software under test by using
Graphical user interface
(GUI). (05 hrs)
94 Check screen validations
and verify all navigations.
(05 hrs)
95 Verify the date Field and
Numeric Field Formats. (05
hrs)

Professional Set & test network 96 Perform network Different SD cards and their
Skill 29 Hrs; connections, check SD connections, SD Card features and best practices
Card Interactions, mobile Interactions and Bluetooth related to mobile app and setting
Professional App settings on different testing. (10 hrs) testing. (07 hrs)
Knowledge 07 platforms. 97 Test Mobile Apps on
Hrs different platforms. (10 hrs)
98 Apply Best Practices in
Mobile app & setting
testing. (09 hrs)

Professional Skill Comply basic security 99 Check Settings, Overview of security features
29 Hrs; features of mobile app Configurations, Network/ related to mobile app testing. (07
testing. Connectivity and Security hrs)
Professional of data exchanged. (10
Knowledge 07 hrs)
Hrs 100 Perform web security
testing. (10 hrs)
101 Boost the Look and Feel
of the application with UI
Testing. ( 09 hrs)

Project/ Industrial Visit:

Broad Area:

a Multimedia handset (Non-android based)

b Hardware/ software of Smartphone/ tablet.

c Removal of virus.

d Mobile App testing.

(xviii)
Electronics & Hardware Exercise 1.1.01
Smartphone Technician Cum App Tester - Safety

Visit various sections of the Institutes and location of various installations

Objectives: At the end of this exercise you shall be able to
• check the various sections/trade in your ITI and draw the layout of your ITI
• record the telephone numbers of the ITI office, hospitals, police station and fire station
• draw the layout of your section
• identify the locations that have various installations.

PROCEDURE

TASK 1: Visit various sections of the ITI and draw the layout of your ITI

Instructor will lead the new trainees to various 4 Collect the telephone numbers of the ITI office, nearest
sections of the ITI. hospitals, nearest police station and the nearest fire
station and record.
1 Visit the various sections in your ITI and identify the
5 Draw the layout of your ITI showing various trades.
sections of the ITI. List the trades and record it in your
note book.
Note :A Sample layout of the ITI (Fig 1) is given
2 Collect the information about the staff members in for your reference. Now draw the new layout
each trade. of your ITI, with the trades/sections.
3 Identify the location of the ITI with details about the
railway and bus stations in the locality and note down
the list of bus route numbers which ply near the ITI.

1
TASK 2: Draw the layout of your section in the ITI

1 Draw the plan of your section to a suitable scale in a

separate sheet of paper (A4 size). The section plan should be in the same scale
as in step 1 as per the actual placement of the
2 Take the length and the breadth measurements of machine foundations, panels, furniture, work
machine foundations, work benches, panels, wiring benches etc.
cubicles, doors, windows, furniture, etc.
Note : The sample layout of a typical electrician
3 Draw the layout of the machines, work benches, panels trade section is given for your reference (Fig 2).
and furniture. You have to draw your section's is layout using
the sample as reference.

TASK 3: Identify the locations of electrical installations

1 Identify the main switch and mark its position in the

layout. (Fig 3)
2 Identify each of the sub-main switches, the area of
control in the section and mark them on the layout.
3 Identify 3 or 4 spots in various locations of the electrician
sections layout and identify the respective sub-main
switches.
4 Practice switching 'off' the control switches, depending
upon the area of control, imagining that victim are
electrocuted in a specific location/spot.

2 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.01
Electronics & Hardware Exercise 1.1.02
Smartphone Technician Cum App Tester - Safety

Identify safety signs for danger, warning, caution & personal safety message
Objectives: At the end of this exercise you shall be able to
• identify the basic categories of safety sign
• record the meaning of safety sign in the table given.

3
Job Sequence
Instructor shall provide various safety signs, • Identify the safety sign from the chart.
chart categories and explain their meaning,
description. Ask the trainee to identify the sign • Record the name of the category in Table 1.
and record in Table 1. • Mention the meaning description of the safety sign in
Table 1.
Table 1

Fig. No. Basic Categories/Safety sign Meaning - description

10

11

12

13

14

15

16

17

18

19

20

• Get it checked by your instructor.

4 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.02
Electronics & Hardware Exercise 1.1.03
Smartphone Technician Cum App Tester - Safety

Perform use of Personal Protective Equipment (PPE)

Objectives: At the end of this exercise you shall be able to
• practice and interpret different types of Personal Protective Equipment (PPE) from the chart (or) real PPE
• identify and name the PPEs corresponding to the type of protection and write their uses.

Requirements

Tools / Equipment
• Chart showing different types • Real PPEs(available in section) - as required.
of PPEs - 1 No.

PROCEDURE

Instructor may arrange the available different 1 Identify the different types of PPEs and write their
types of PPEs in the table or provide the chart names with the help of the chart and write in Table 1.
showing the PPEs. Instructor may also explain
the types of PPEs and their uses, and the 2 Write the type of protection and uses in the space
hazards for which each type is used. provided against each PPE in Table 1.

Table 1

Sl. No. Sketches Name of Type of Uses

PPE protection

5
 Sl. No. Sketches Name of Type of Uses
PPE protection

6 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.03
 Sl. No. Sketches Name of Type of Uses
PPE protection

3 Get it checked by your instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.03 7
Electronics & Hardware Exercise 1.1.04
Smartphone Technician Cum App Tester - Safety

Perform elementary first aid

Objective: At the end of this exercise you shall be able to
• prepare the victim for elementary first aid.

Requirements

Equipment/Materials
• Number of Persons (Instructor can divide the trainees into suitable Number of groups.) - 20 Nos.

PROCEDURE

Assumption: For easy manageability, Instructor may divide the trainees into groups and ask each group
to perform one method of resuscitation.

TASK 1: Prepare the victim before giving first-aid treatment

1 Loosen the tight clothing as it may interfere with the

victim’s breathing. (Fig 1)

2 Remove any foreign material or false teeth from the

victim's mouth and keep the victim’s mouth open.
(Fig 2)
3 safely bring the victim to the level ground, taking the
necessary safety measures. (Fig 3)

Do not waste too much time in loosening the

clothes or trying to open the tightly closed
mouth.

4 Avoid violent operations to prevent injury of the victim’s

internal parts.

8
TASK 2: Prepare the victim for artificial respiration

Observe the condition of electric shock victim. 3 Place the victim in the correct position before giving
artificial respiration.
If breathing has stopped, try to provide artificial
respiration. All actions should be taken immediately.
1 Send word for professional assistance. (If no other Delay by even a few seconds may be dangerous.
person is available, you stay with the victim and help
as best as you can.) Take extreme care to prevent injury to the
victim's internal organs.
2 Look for visible injury in the body and decide on the
suitable method of artificial respiration. 4 Cover the victim with coat, sacks or improvise with your
• In the case of injury/burns on the chest and/or belly own method. Help to keep the victim's body warm.
follow the mouth to mouth method. 5 Proceed to perform the suitable artificial respiration
• In case the mouth is closed tightly, use Schafer's or method.
Holgen–Nelson method.
• In the case of burn and injury in the back, follow
Nelson's method.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.04 9
Electronics & Hardware Exercise 1.1.05
Smartphone Technician Cum App Tester - Safety

Perform preventive measures for electrical accidents

Objectives: At the end of this exercise, you shall be able to
• practice and follow preventive safety rules to avoid electrical accidents
• identify and rescue the electric shock victim.

Requirements

Materials
• Heavy insulated screwdriver 200 mm - 1 No. • Wooden stool - 1 No.
• Electrical safety chart (or) display - 1 No. • Ladder - 1 No.
• Gloves - 1 No. • Safety belt - 1 No.
• Rubber mat - 1 No.

PROCEDURE

TASK 1: Practice and follow preventive safety rules to avoid electrical accidents

1 Do not work on live circuits. If unavoidable use rubber 8 Open the main switch and make the circuit dead.
gloves or rubber mats.
9 Do not stretch your hands towards any moving part of
2 Do not touch bare conductors. the rotating machine and around moving shafts.
3 Stand on a wooden stool or an insulated ladder while 10 Always use earth connection for all electrical
repairing live electrical circuits/appliances or replacing appliances along with 3-pin sockets and plugs.
fused bulbs.
11 Do not connect earthing to the water supply electrical
4 Stand on rubber mats while working, operating switch lines.
panels, control gears, etc.
12 Do not use water on electrical equipment.
5 Always use safety belts while working on poles or high-
13 Discharge static voltage in HV lines/equipment and
rise points.
capacitors before working on them.
6 Use screwdrivers with wooden or PVC insulated handle
14 Keep the workshop floor clean and tools in good
when working on electrical circuits.
condition.
7 Replace (or) remove fuses only after switching off the
circuit switches.

TASK 2: Rescue the electric shock victim

1 Proceed with treatment as early as possible without

panic or becoming emotional.
2 Switch OFF the power or remove the plug or wrench
the cable free.
3 Move the victim from contact with the live conductor by
using dry non-conducting materials like wooden bars.
(Fig 1 & 2)

Avoid direct contact with the victim. Wrap your

hands with dry material if rubber gloves are not
available. If you are uninsulated, do not touch
the victim with your bare hands. Ensure that there is good air circulation. Seek
help to shift the patient to a safer place. If the
4 Keep the patient warm and at mental rest. victim is aloft, take steps to prevent him from
falling.

10
 In case of severe bleeding
11 Lay the patient flat.
12 Raise the injured part above the body level. (If possible)
13 Apply pressure on the wound ,as long as necessary,
to stop the bleeding. (Fig 4)

5 Loosen the clothing near the neck, chest and waist

and place the victim in a relaxed position, if the victim
is unconscious.
14 cover the injured area with a clean pad and bandage
6 Keep the victim warm and comfortable. (Fig 3) firmly, if it is a large wound. (Fig 5)

7 Send someone to call the doctor, in case of electric

burns.

If the victim has electrical burns due to shock,

it may be very painful and is dangerous. If a
large area of the body is burnt do not give
treatment. Give first-aid as given in step 8
If bleeding is severe, use more than one
8 Cover the burnt area with pure running water. dressing.

9 Clean the burnt area using a clean cloth/cotton. 15 initiate right methods of artificial respiration, if the
10 Send someone to call the doctor immediately. person is unconscious

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.05 11
Electronics & Hardware Exercise 1.1.06
Smartphone Technician Cum App Tester - Safety

Perform use of fire extinguishers

Objectives: At the end of this exercise you shall be able to
• select fire extinguishers according to the type of the fire
• operate the fire extinguisher
• perform fire extinguish.

Requirements
Equipment/Machines
• Fire extinguishers-CO2 - 1 No. • Cell phone - 1 No.
• Scissors 100mm - 1 No.

PROCEDURE

1 Alert people in the surrounding area by shouting fire, 4 Switch "OFF" all electrical power supply.
fire, fire when you see fire (Fig 1a & b).
Do not allow people to go near the fire.
2 Inform fire service or arrange to inform them immediately
(Fig 1c). 5 Analyze to identify the type of fire. Refer Table1.
3 Open the emergency exit and ask the people inside 6 Assume that is it type D fire (Electrical fire).
the area to go away (Fig 1d).

12
 TABLE 1

Class 'A': Wood, paper, cloth, solid material

Class 'B': Oil-based fire (grease, gasoline, oil) and

liquefiable solids

Class 'C': Gas and liquefied gases

Class 'D': Metals and electrical equipment

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.06 13
6 Select CO2 (carbon dioxide) fire extinguisher.
7 Locate and take the CO2 fire extinguisher. Check for
its expiry date.
8 Break the seal. (Fig 6)

9 Pull the safety pin from the handle. (Fig 7) (the Pin is
located at the top of the fire extinguisher.) (Fig 7)

Caution
• While putting off fire, the fire may flare up.
• Do not panic so long as it is being put off promptly
• If the fire does not respond well even after you have
used the fire extinguisher, move away from the fire
point.
10 Aim the extinguisher nozzle or hose at the base of the • Do not attempt to put out a fire when it emits toxic
fire. (This will remove the source of the fuel fire.) (Fig 8) smoke. Leave it to the professionals.
Keep your self low. • Remember that your life is more important than the
property. So do not take risks.
11 Slowly squeeze the handle lever to discharge the agent.
(Fig 8) In order to remember the simple operation of
fire extinguisher, remember P.A.S.S.
12 Sweep from side to side approximately 15 cm over the
fuel fire until the fire is put off. (Fig 9) This will help to use the fire extinguisher.
P for pull
Fire extinguishers are manufactured for use
from a distance. A for aim
S for squeeze
S for sweep

14 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.1.06
Electronics & Hardware Exercise 1.2.07
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify various electronic components

Objective: At the end of this exercise you shall be able to
• identify the different types of electronic components, module and their specification.

Requirements
Tools and Instruments/equipment • Zener Diode - 1 No.
• Trainees Tool Kit - 1 Set. • Transistor - 1 No.
• Magnifying glass - 1 No. • Unijunction Transistor(UJT) - 1 No.
• Digital multimeter - 1 No. • Field Effect Transistor (FET) - 1 No.
• DIAC - 1 No.
Materials • TRIAC - 1 No.
• Diodes - 1 No. • Silicon Controlled Rectifier (SCR) - 1 No.
• Integrated Circuit (IC) - 1 No.

PROCEDURE

Note: Instructor shall label the active 3 Record the names, code No. and number of Pins of
components used for this exercise. the components in Table 1.

1 Pick one of the labelled active components from the 4 Repeat the steps 2 & 3 for the remaining components.
given lot. 5 Get the work checked by the Instructor.
2 Identify the components name from the Pictorial
representation (Shape, Leads, and Colours).

Table 1

Sl.No. Component Free hand sketch Device symbol Remarks

1 LDR
2 DIODE
3 LED
4 ZENER DIODE
5 TRANSISTOR
6 SCR
7 TRIAC
8 DIAC
9 UJT
10 JFET
11 IC

15
Electronics & Hardware Exercise 1.2.08
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Check value of resistance & capacitance by using appropriate procedures

Objectives: At the end of this exercise you shall be able to
• determine resistance value by colour code
• determine resistance value by typographic/numeric code
• measure resistance value using ohmmeter/multimeter.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Different types of fixed value resistors - 10 Nos.
• Multimeter with probes - 1 No. • Cotton cloth - 1 No.
• Electrician Knife - 1 No.

The Instructor has to label the different values of fixed resistors.

PROCEDURE

TASK 1: Calculation of Resistor value from Colour bands

1 Pick one of the labelled resistor from the given lot and Do not touch the leads of the resistor while
identify the colours of bands starting from one end of measuring. This will make the meter show the
the resistor. Observe and record colours of the bands body resistance and not the resistor under
in Table 1. (Refer chart 1) measurement.
2 Calculate the resistor value using colour code and
7 Set the meter to the suitable resistance range.
record values in Table 1.
8 Check and record the values shown by the meter in
3 Also find the tolerance of the resistors and record.
the Table 1.
4 Scrape the resistor leads using knife to remove oxide/
9 Compare the measured value and the calculated value
varnish layers on the leads.
of the resistor.
5 Using a cloth wipe the leads to make them free from
10 Repeat steps 1 to 9 for the remaining colour coded
moisture, oil, etc.
resistors.
6 Short meter probes and adjust the zero set knob of the
11 Get the work checked by the Instructor.
meter and carry out the resistance zero setting of the meter.
Chart 1
Colour 1st Band 2nd Band 3rd Band 4th Band
(1st figure) (2nd figure) (mul-tiplier) (tol-erance)
Black 0 0 10° ±1%
Brown 1 1 101 ±2%
Red 2 2 102
Orange 3 3 103
Yellow 4 4 104
Green 5 5 105
Blue 6 6 106
Violet 7 7 107
Grey 8 8 108
White 9 9 109
Gold 10-1 ±5%
Silver 10-2 ±10%

16
 Table 1
Label First Band Second Band Third Band Resistance value Tolerance Meter
No. using colour code Measured
Value
Colour Code Colour Code Colour Code Decoded Maximum Minimum Colour Percen-
value value value tage

TASK 2: Calculation of resistor value from Typographic Code

1 Pick a typographically coded resistor from the given

lot. Record the printed codes value of resistance and
tolerance in Table 2. (Refer chart 2)
2 Check the nominal value of the resistor and record in
Table 2.
3 From the tolerance value noted, calculate and record
the minimum and maximum value of the resistor.
4 Repeat steps 1 to 3 for the remaining typographically Standard Value = 5600 ohms
coded resistors. Minimum Value
5 Get the work checked by the Instructor. = 5600 - (5600 x 5%)
Chart 2 = 5600 - 280
= 5320 ohms
Printed Meaning Example Corresponding
Code of printed Resistance Maximum Value
Format Code Value = 5600 + (5600 x 5%)
xE X Ohms 1E 1 Ohms = 5600 + 280
= 5880 ohms
X X Ohms 100 100 Ohms
xW X Ohms 56 W 56 Ohms
xKy X.y K Ohms 4K7 4.7 K Ohms
x.K X K Ohms 56K 56 K Ohms
xMy X.y M Ohms 6M8 6.8 M Ohms
xM X M Ohms 10 M 10 M Ohms
Table 2

Label Printed code % Resistance value using code Meter measured

No. on the Resistor Tolerance value
Standard Value Maximum Value Minimum Value

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.08 17
Electronics & Hardware Exercise 1.2.09
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify all types of diodes & verify their characteristics

Objective: At the end of this exercise you shall be able to
• identify the diode type, module and specification.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Assorted type of Diodes - 10 Nos.
• Semiconductor diode data book/ manual - 1 No.

PROCEDURE

The instructor has to label the different types

of Di-odes used for this exercise.

1 Pick one of the labelled diode from the given assorted

lot.
2 Observe the code number printed on the diode and
record in the Table-1.
3 For chosen diode, refer semiconductor data book/
manual and identify the type of diode, semiconductor
material type of package.
4 Also record the maximum Forward Current, If , peak
Inverse Voltage, PIV, forward Voltage Drop, Vf.
5 Repeat step-2 to 4 for all the remaining diodes, and
re-cord it in Table 1.
6 Get the work checked by the Instructor.

Table 1

Label Code Type of Diode Semiconductor Type of Maximum Peak In-verse Forward
No. No.of Material Package Forward Voltage PIV Voltage
Diode Forward Current If Drop Vf

18
Electronics & Hardware Exercise 1.2.10
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Measure the voltage and current through a diode in a circuit and its
characteristics
Objective: At the end of this exercise you shall be able to
• check and plot the forward characteristics of a diode.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Lug board - 1 No.
• Regulated DC power supply, 0-30V/2A - 1 No. • Semiconductor diode, 1N4007 orBY127 - 1 No.
• DC milli-ammeter, 0-500mA - 1 No. • Resistor, 470 /½ watt CR25 - 1 No.
• DC milli-Voltmeter, 0-1000mV - 1 No. • Hook up Wire - 2 m.
• DMM with probes - 1 No. • Patch Cords - 10 Nos.

PROCEDURE

1 Check to confirm the good physical and electrical 5 At each step record the values of If.
working condition of the given diode.
6 Switch OFF the RPSU. From the recorded values of
2 Identify the Anode and Cathode terminals of the diode. Vf and If, calculate and the forward resistance Rf of the
3 Construct the circuit as shown in Fig 1. diode.
7 From the recorded readings in Table 1, plot a graph of
Vf and If.
8 Get the work checked by the Instructor.

Table 1
• Diode Type Number :
• Forward Resistance of Diode :
• Reverse Resistance of Diode :
4 Switch ON the Regulated Power Supply and increase
• Lamp Resistance :
the output voltage of the RPSU such that the diode
drop Vf varies from 0 to 1V in steps as given in Table1.
Table 1

Forward voltage drop across Forward current If in mA Forward Diode

Diode Vf in mV Resistance Ω

100mV
200mV
300mV
400mV
500mV
600mV
700mV
800mV
900mV
1 Volt (1000mV)

19
Electronics & Hardware Exercise 1.2.11
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify different transistors with respect to different package type

Objectives: At the end of this exercise you shall be able to
• identify transistor by different package type, pin configuration
• identify power switching transistor, heat sinks etc. from the data manuals/books.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Different types of transistor packages from T0-1,
• Transistor data book - as reqd. T0-5, T0 18, T0-39, T0-72, T0-92, T0-3, T0-66,
• Multimeter/DMM with probes - 1 No. T0-126, T0-202, T0 220, T0-3P, T0-247 - 15 Nos.
• Different Heat sinks suitable for above
transistors - 10 Nos.

Note:
1 The Instructor has to select and label the transistors used for this exercise.
2 A minimum of one number in each type of package has to be arranged.
3 Label the heat sinks also in the similar way.

PROCEDURE

Identification of transistor by different package type, 3 Refer to the Chart 2, different types of heat sinks used
pin configuration, power rating, type of transistor & for transistors, compare, verify the details of a transistor
heat sink in the above Table 1 and select the heat sink suitable
for the transistor in hand.
1 Pick one of the Labelled transistors from given assorted
4 Record the heat sink type in Table 1 and repeat the
lot, identify the code number, and record them in
above step for remaining labelled transistors.
Table 1.
5 Some metallic transistor have notch on its surface.
2 Refer to the Chart 1 semiconductor data book, identify
the type of package, all other details as required in Identify the mark or notch available in
Table 1 and record them. transistor. (Terminal Adjacent to the notch or
mark will be emitter.)

Table 1

Sl. Label Transistor Transistor Package dia- Current & Voltage Power rating Suitable
No. No. code package -gram with pin Heatsink
number type description Current Voltage type
rating rating

6 Get the work checked by the Instructor.

20
 CHART 1

1 2 3 4 5 6
TO-1 TO-5 TO-18 TO-39 TO-3 TO-3P

1
C 2 3
C B E 1 3
BE C B E 2

7 8 9 9a 9b 9c 10
TO-66 TO-72 TO-92 TO-92a TO-92b TO-92c TO-106

1 3

2 E E C
E B C C B B C B E` C
SOME TO-92 B E
DEVICES ARE
ECB

11 12 13 13a 14
TO-126 TO-202 TO-220 TO-220AB TO-247

E
C B
12 3 B
C E 12
BC E 3

DIFFERENT TRANSISTOR PACKAGES

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.11 21
 CHART 2
Chart showing different types of heatsinks used for transistor packages

22 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.11
Electronics & Hardware Exercise 1.2.12
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Perform testing of transistor & verify their characteristics

Objective: At the end of this exercise you shall be able to
• test the condition of transistor using ohm meter/multimeter.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Different types of transistor packages from T0-1,
• Digital multimeter/Analog multimeter T0-5, T0-18, T0-39, T0-72, T0-92, T0-3, T0-66,
with crocodile clip probes - 1 Set. T0-126, T0-202, T0 220, T0-3P, T0-247 - 15 Nos.
• Transistor data book - as reqd.

Note:
1 The instructor has to arrange a minimum of one number in each type and label the transistors used
for this exercise
2 Incase, the Analog type multimeter is not available, skip the Task 1 and proceed with Task 2 of this
exercise using Digital multimeter.

PROCEDURE

Testing transistor using analog multimeter Fig 1

1 Pick one of the labelled transistor from given assorted
lot and enter its number in the Table 1.
2 Verify the label number, and other details recorded in
the Table 1. Refer the data book, identify the transistor
type, pin diagram and record details in Table 1.

In some power transistor, the metal body itself

is connected to the collector terminal. All
transistors will not have shield pin.

Table 1

Sl. Label Code no.of Package type Forward/ Reverse Measured resistance between Remarks
No. No. transistor B-E B-C E-C

1
2
3
4
5
6
7
8
9
10

23
3 Connect crocodile clip probes to the analog multimeter 5 Test resistance value between Base & Emitter
& select ohms range for testing. terminals in forward and reverse direction by
connecting probes as shown in Fig 1 and record
In using analog multimeter, select resistance readings in Table 1.
range RX100 Ohm, low range may damage
low power transistors. 6 Repeat the above step between Base & collector
terminals and record readings.
4 Identify the transistor terminals as Base, Emitter and
7 Repeat the step between Emitter & collector and record
Collector.
readings.
Testing the transistor using the analog type 8 Repeat steps 4 to 7 for all the remaining labelled
Ohm meter is shown in Fig 1 for guidance. transistors.
9 Get the work checked by the Instructor.

24 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.12
Electronics & Hardware Exercise 1.2.13
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify types of transformer and testing of step-up transformer

Objectives: At the end of this exercise you shall be able to
• identify and distinguish between various types of transformers
• testing procedure of step-up transformer
• testing procedure of step-down transformer.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Step-up transformer
• Digital multimeter with probes - 1 No. • Step-down transformer
• Magnifier with lamp - 1 No.

PROCEDURE

TASK 1: Identification of various types of Transformers

1 Pick any one of the transformer arranged by your 4 Repeat the above steps with the remaining
instructor. transformers.
2 Identify the windings and terminals visually. 5 Use the table given bellow to record your information.
3 Next use your multimeter to check the condition of 6 Then get the recorded information checked by your
the transformers. instructor.

Table 1

Sl. No. Name & Symbol Transformers Visual Condition Good/Bad Application

1 One-to-One isolation transformer.

2 Basic step-down transformer

3 Basic step-up transformer

25
 Table 1

Sl. No. Name & Symbol Transformers Visual Condition Good/Bad Application

4 Step-down transformer with

center-tapped secondary

5 Transformer with multiple

tapings at secondary

TASK 2: Identification and testing of Step-Up and Step-Down Transformers

1 Pick any one of the transformers arranged by your

instructor.
2 Check the primary and secondary windings resistance.
3 Next use your multimeter to check the continuity of
the windings.
4 Check whether they are Step-Up or Step-Down
Transformer.
5 Repeat the above steps with the remaining
transformers. 7 Then get the recorded information checked by your
instructor.
6 Use the table given bellow to record your information.
Table 1

Sl. No. Primary winding Secondary winding Step-Up/Step-Down Input voltage Output voltage
resistance resistance Transformer

26 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.13
Electronics & Hardware Exercise 1.2.14
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify various types of multimeter

Objectives: At the end of this exercise you shall be able to
• identify the types of multimeters
• identify the types of measurements that can be done by the multimeter.

Requirements
Tools and Instruments/equipment
• Digital multimeter with probes -1 No.
• Analog multimeter with probes -1 No.

PROCEDURE

Identification of types of Multimeters 4 Repeat the above steps with the Analog multimeter.
5 Use the table given bellow to record your information.
1 Pick any one Digital multimeter arranged by your
instructor. 6 Then get the recorded information checked by your
instructor.
2 Check the various types of features in it?
Fig 2
3 Next identify the types of measurement can be done
by your multimeter.
Fig 1

27
 Table 1 Table 2

Sl. No. Digital Multimeter Sl. No. Digital Multimeter

Measurements Range Measurements Range

28 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.14
Electronics & Hardware Exercise 1.2.15
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Perform checking of all components using multimeter

Objectives: At the end of this exercise you shall be able to
• identify the checking procedure of the components
• check the condition of any given components and tell whether it is good or bad.

Requirements
Tools and Instruments/equipment • Magnifier with lamp - 1 No.
• Trainees Tool Kit - 1 Set. Materials
• Digital multimeter with probes - 1 No. • Various components for testing.

PROCEDURE

TASK 1: Checking of Fuse (Fig 1) Fig 1

1 Pick any one of the fuses arranged by your instructor.

2 Identify the terminals of the fuse.
3 Next setup your multimeter.
4 Connect the probes with the fuse and check its
condition.
5 Then get it checked by your instructor.

TASK 2: Checking of Switches & push buttons (Fig 2)

Fig 2

1 Take any one of the switches arranged.

2 Identify the terminals.
3 Now perform the same steps to check the switches
as it was done in "Task 1".
4 Then get it checked by your instructor.

TASK 3: Checking of Battery (Fig 3)

Fig 3
1 Pick any one of the batteries available.
2 Identify the terminals of the battery.
3 Next setup your multimeter.
4 Connect the probes with the battery terminals and
check the voltage shown on meter.
5 Then get it checked by your instructor.

29
TASK 4: Checking of Relay (Fig 4) Fig 4

1 Pick one of the relays arranged by your instructor.

2 Identify the terminals of the relay.
3 Next setup your multimeter.
4 Connect the probes with the terminals and check its
condition.
5 Then get it checked by your instructor.

TASK 5: Checking of Cables and wires (Fig 5)

Fig 5
1 Arrange for the cables and wires.
2 Identify whether it is cable or wire.
3 Next setup your multimeter.
4 Connect the probes at both ends of the cable or wire
and check its continuity.
5 Then get it checked by your instructor.

TASK 6: Checking of Resistors (Fig 6)

1 Pick any one of the resistor arranged by your instructor. Fig 6

2 Next setup your multimeter to OHM meter.
3 Connect the probes with the resistor's terminals and
check its resistance value.
4 Compare the value of resistance checked by your
meter and value obtained through colour code
calculations.
5 Then get it checked by your instructor.

TASK 7: Checking of Capacitor (Fig 7)

1 Pick any one of the capacitor arranged by your Fig 7

instructor.
2 Next setup your multimeter to capacitance meter.
3 Connect the probes with the capacitor's terminals and
check its capacitance value.
4 Then get it checked by your instructor.

30 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.15
TASK 8: Checking of Inductors (Fig 8)

1 Pick any one of the inductors arranged by your Fig 8

instructor.
2 Next setup your multimeter to Inductance meter.
3 Connect the probes with the Inductor's terminals and
check its Inductance value.
4 Then get it checked by your instructor.

TASK 9: Checking of Diodes (Fig 9)

1 Pick any one of the diodes arranged.

2 Identify the type of diode it is?
3 Next setup your multimeter to continuity tester.
4 Connect the probes at both ends of the diode and check
its continuity.
5 Now reverse the meter probes connected to the diode
and check its continuity.
6 Then get it checked by your instructor.

TASK 10: Checking of Transistors (Fig 10)

1 Pick any one of the transistors arranged. Fig 10

2 Next setup your multimeter to continuity tester.

3 First connect the probes at any two of the terminals of
the transistors and check its value.
4 Now check the remaining terminals of the transistor.
5 Identify the type of transistor and its pin configuration?
6 Then get it checked by your instructor.

(a) PNP Transistor (b) NPN Transistor

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.15 31
Electronics & Hardware Exercise 1.2.16
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Perform soldering and desoldering of various electronics components

Objectives: At the end of this exercise you shall be able to
• identify how to prepare a soldering iron for soldering
• prepare soldering techniques.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Magnifier with lamp - 1 No.
• Trainees Tool Kit - 1 Set.
• Soldering Iron - 1 No. Materials
• Soldering Iron Stand with damp sponge - 1 No.
• Vero board - 1 No.
• Solder wire with flus inside - 1 No.
• Various components for soldering

PROCEDURE

TASK 1: Preparing of Soldering Iron

1 First arrange all the tools and materials required for 5 Next clean the tip of the soldering iron.
preparing the soldering iron.
6 Use the damp sponge placed on the soldering stand
2 Place the soldering iron on the soldering iron stand. as shown in Fig 1.
3 Plug ON the soldering iron and wait till it turns hot. 7 Then get it checked by your instructor.
4 Apply some solder wire on the tip of the soldering iron
to check if it is ready for soldering.

Fig 1

Preparation of soldering iron

TASK 2: Soldering various components

1 First arrange all the tools and materials required for 4 Now apply some solder and heat to the components
soldering. terminal as shown in Fig 2.
2 Place the components on the Vero board according to 5 Let the melted solder dry.
the instructions given by your instructor. 6 Now check to see if the soldering is done properly and
3 Apply some solder wire on the tip of the soldering iron check for bad joints as shown in Fig 3.
to check if it is ready for soldering.

32
7 Perform these steps for soldering other various
components.
8 After completing get it checked by your instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.16 33
Electronics & Hardware Exercise 1.2.17
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify different types of digital ICs

Objectives: At the end of this exercise you shall be able to
• identify the different types of digital IC
• identify the pin configuration of digital IC.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • I.C.
• Digital multimeter with probes - 1 No. 7408(AND Gate)
• Magnifier with lamp - 1 No. 7432(OR Gate)
7404(NOT Gate)
7400((NAND Gate)
7402(NOR Gate)
7486(Ex-OR Gate)

PROCEDURE

Identifying and pin configuration of Digital I.C

AND Gate
1 First arrange all the ICs required for this practical.
2 Take the I.C. 7408 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.

NOT Gate (Fig 3)

OR Gate (Fig 2)
1 First arrange all the ICs required for this practical.
2 Take the I.C. 7432 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.

34
1 First arrange all the ICs required for this practical.
2 Take the I.C. 7404 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.
NAND Gate (Fig 4)
1 First arrange all the ICs required for this practical.
2 Take the I.C. 7400 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.
Ex-OR Gate (Fig 6)
1 First arrange all the ICs required for this practical.
2 Take the I.C. 7486 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.

NOR Gate (Fig 5)

1 First arrange all the ICs required for this practical.
2 Take the I.C. 7402 and check its size and shape.
3 Check the no. of pins it has and note down the pin
configuration.
4 Draw its truth table.
5 Get it checked by your instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.17 35
Electronics & Hardware Exercise 1.2.18
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Demonstrate circuit diagram of basic mobile phone

Objective: At the end of this exercise you shall be able to
• identify basic block diagram of cell phone.

Requirements
Tools and Instruments/equipment
• Trainees Tool Kit - 1 Set.

PROCEDURE

Block diagram of cell phone

36
Electronics & Hardware Exercise 1.2.19
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Identify and check the basic components of mobile phones

Objective: At the end of this exercise you shall be able to
• identify the basic components of cell phone.

Requirements
Tools and Instruments/equipment
• Trainees Tool Kit - 1 Set.

PROCEDURE

Basic components of cell phone

Fig 1

37
Electronics & Hardware Exercise 1.2.20
Smartphone Technician Cum App Tester - Basic Electronics & Components
of Mobile Phone

Disassemble and assemble different mobile phones

Objectives: At the end of this exercise you shall be able to
• dismantle the given cell phone
• identify the different sections/parts of the cell phone
• identify the list of different sections/parts of the cell phone
• practice reassemble the given cell phone.

Requirements
Tools and Instruments/equipment
• Precision screw driver set - 1 set.
• Trainees Tool Kit - 1 Set. • Digital multimeter with probes - 1 No.
• Cell phone - 1 No. • User manual - as reqd.

PROCEDURE

TASK 1: Dismantling the cell phone

1 Switch OFF the cell phone. (Fig 1)

Fig 3
Fig 1

5 Hold your device T5 six small screws on either side of

the back cover. Remove the screws using a small T5
2 The rear case can be removed. We have to use a bit of screw-driver. (Fig 5)
force to unclip the whole cases shown in Fig 2.
Fig 5
Fig 2

3 When removing the rear case, we can see the battery

as shown in Fig 3.
4 Need a nylon sludger to remove the removable battery.
Using either a finger or a nylon spudger tool, utilize
the notch to lift up on the battery, and remove it from
the device. (Fig 4a,b&c)

38
 Fig 4 7 The rear camera is removable and only attached to
the logic board with a connector and a cable. Use a
(a) spudger to disconnect the black ribbon cable labelled.
(Fig 7)
Fig 7

(b)

8 The logic board can be removed and separated from

the main frame. (Fig 8a&b)
Fig 8

(a)

(c)

(b)

6 Lift the back panel up from the back cover end be

careful not to tear or break any lock connected near 9 Continue to hold the display panel with one hand, and
the other end. (Fig 6) use your other hand to hold and disconnect the ribbon
cable and separate the keypad as Fig 9.
Fig 6
Fig 9 (a) (b)

10 Replacing the keyboard isn't as easy as it used to be

as you have to disassemble the whole phone to do
so. (Fig 10a&b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.20 39
 Fig 10 12 Try gently to separate the display from the back panel.
(a) (b)
13 Use the spudger to take out the infamous earpiece
speaker from the front panel. (Fig 12)
Fig 12

11 With the motherboard removed, the only thing holding

the screen into place is the snap plug on the back of
the motherboard. (Fig 11a,b&c)
Fig 11 14 Repeat steps in reverse to reassemble!. (Fig 13)
(a)
Fig 13

(b) (c)

15 Dismantling of the cell phone has been completed.

16 Get the work checked by the Instructor.

TASK 2: Assembling the cell phone

connector, etc. carefully. [They are very delicate and
1 Identify the parts of a cell phone given in (Fig 14) and
will get damaged easily.]
record names of each part in the Table 1.
4 Ensure that the assembling is done correctly and all
2 Follow the step by step procedure done in TASK 1 in
the boards are fixed in their respective positions.
the reverse order to re-assemble the cell phone.
5 Switch on the cell phone and check the working
3 Observe correct position and insert the ribbon cable/
condition.
Table 1

Sl. No. Type of phone / Smartphone Section/Part

6 Get the work checked by the Instructor.

40 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.20
Fig 14

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.2.20 41
Electronics & Hardware Exercise 1.3.21
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify basic faults in different mobiles

Objectives: At the end of this exercise you shall be able to
• identify the defective parts of cell phone/smart phone
• practice rectifying the defective parts of cell phone/smart phone
• practice replacing the defective parts of cell phone/smart phone.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • IPA solution - 1 bottle.
• Cell phone/ Smart phone with SD card - 1 No. • Elma solution bottle - 1 No.
• Precision screw driver set - 1 set. • Required materials - as reqd.
• Soldering and desoldering station - 1 No. • Jumper wire - as reqd.
• Digital multimeter with probes - 1 No. • User manual - as reqd.

PROCEDURE

Fault finding on phone

Table 1
1 Pick the defective phone and its manual.
Make _______ Model No _______
2 Check the physical defects and problems on phone
note and record your observations in Table 1. Sl. No. Observed Defects/Problems
3 Note the symptoms given by instructor. (or customer)
4 Switch ON the phone [For possible phones only].
5 Observe the health function like sound, speaker,
screen, keypad, etc.
6 Note down the observed problems/defects.
7 Refer to the troubleshooting chart TSC-1 comprising
of list of probable faults and their remedies.
8 Now refer the given table for tracing the fault. 12 Replace them.

9 Switch OFF the phone and remove the battery. 13 Assemble the phone and check the function/working
condition.
10 Dismantle the phone as given in previous exercise
14 Get the work checked by the instructor.
11 Trace the section and defective parts.

TSC -1

LIST OF PROBABLE FAULTS AND THEIR REMEDIES

SI. Faults Remedies Section figures

No.

Display related Change the display directly.

1
complaints • Check & change the display.
Ink display • Clean the display connector in case
Line display if found any dry-solder, solder again.
• In sliding or folding handset. Change
the strip.
• Check & change display.

42
SI. Faults Remedies Section figures
No.

Half display • Clean the display connector in case, if

found any dry-solder, solder again.
Mirror display
• Heat the display IC.
Blink display
• If not ok then change the display IC.
Blank display and
blue display • Check the display related tracks.
Blank display and • If tracks are open then join the track.
Blue display
• If all tracks are ok but problem is same
then heat the CPU IC (20 Sec to 30
Sec) Set the soldering station temp at
250ºC Blower at 5.

2 Keypad related • Check & Change Outer and Inner

complaints Keypad.
• Keypad Not • Clean the Keypad Tips by using Rubber.
Working
• Check Keypad tip voltage = 1.7V to
1.82V.
• If no voltage in Keypad tips it means
keypad IC is damaged. Then change
the keypad IC.

3 Back Light fault • Change display.

• Check & change LED.
• Clean the display connector in case if
found any dry-solder, solder again.
• Check the LED tracks.

Back Light fault • If tracks are open then to join the tracks.
(For all type)
• If all tracks are ok but problems same
then heat the light IC.
• If not ok then change the light IC.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.21 43
 SI. Faults Remedies Section figures
No.
4 Auto Dead • If tracks are open then to join the tracks.
 
• If all track are ok. But problem is same then
change the Crystal IC.
• Check & change battery.
• PCB cleaning & heating.
• Check Battery connector or clean the battery
connector.
• Check the Battery connector voltage =1.5V
to 3.6V.
 
(correct (low (high
voltage) voltage) voltage)

1.5V to Less than More than

3.6V 1.5V 3.6

Correct Voltage (1.5V to 3.6 V) =

software complaint.
 
• Flash the Handset through the software.
Low Voltage (Less than 1.5 V) = Hardware
complaint.
• Check the voltage tracks.
• If not ok then change power amplifier IC.
• If not ok it means problem in Power IC (UEM
 
IC).

• Then Heat the UEM IC (20 Sec to 30 Sec).

Set the soldering station temp at 250ºC Blower
at 5.

High voltage: (More than 3.6 V) = Hardware

Complaints.
• Change the crystal IC.

If not ok then remove the UEM IC related

capacitor.
• After removing capacitor, check the Battery
connector Voltage. If voltage is drop then
switch on the Handset. If not ok it means
problem is in power IC (UEM IC).
• Heat the UEM IC (20 Sec to 30 Sec). Set
the soldering station temp at 250ºC Blower
at 5.

44 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.21
SI. Faults Remedies Section figures
No.

5 Auto Dead • Check & change Battery.

(For low voltage) • PCB cleaning & heating by using IPA
solution.
• Check Battery connector voltage = 3.6 V
Less than 3.6V.
• Software complaint.
• Flash the handset through the software.
• Change the Battery connector.
• Change crystal IC.
• Check and change the power capacitor.
• Check and replace the PA IC.

• Heat the power IC. (20 sec to 30 sec).

Set the soldering station temp at 250ºC Blower
at 5.

6 Testing method • Put your multimeter on continuity tester. The  

red probe of the multimeter on the negative
terminal of the phone and black probe of the
multimeter on the positive terminal of the
phone if the value will show 360? to 460? it
means your phone Ok.

• Put your multimeter on continuity tester. The

red probe of the multimeter on the Positive  
terminal of the phone and black probe of the
multimeter on the negative terminal of the
phone if the value will show suddenly more
than 1700? and after then value will show 1
it means your phone Ok.

• If some value will show it means your phone

has some fault, half short, or dead.

7 Water Damaged Check battery connection short.  

Dead (PCB Short)
• PCB cleaning & heating by using Elma &
IPA solution.
1st time = Elma
2nd time = IPA solution
• Change the Battery connector.  
• Change crystal IC.
• If Not ok then change the power capacitor.
• If not ok then remove the Power Amplifier IC.
• If not ok then heat the power IC.(20sec to
30sec).
Set the soldering station temp at 250ºC Blower
at 5.
 

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.21 45
 SI. Faults Remedies Section figures
No.

8 Sim Related • Check & change sim card.

Complaint • Check bad contact of sim card and sim slot
pins.
• Clean the battery connector sensor pin if
found any dry solder properly.
• If not ok then Heat the sim IC.
• If not ok then change the sim IC.

9 Memory Card • Check & change memory card.  

Related
• Check bad contact of memory card and
complaint.
memory card slot pins.
Insert Memory Card
• If not ok then heat the memory card Glass
Type IC (Grey Colour).
• If not ok then change memory card Glass
Type IC (Grey Colour).

10 No memory card • Check and change memory card.  

option and • Format the hand set.
Memory card
Corrupted • If not ok then heat the memory card ceramic
IC (black).
• If not ok then change the memory card
ceramic IC (black).

11 Format Memory • Check and change memory card.

Card • Format the hand set.
• If not ok then heat the memory card glass
type IC (grey colour).
• If not ok then change the memory card glass
type IC (grey colour).

12 Touch Screen • Check and change Touch pad.

Complaint
• Clean touch pad connector for dry soldering.
Touchpad not
working. • Flash the handset through the Software.
• If not ok then Change the touch pad IC.

46 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.21
Electronics & Hardware Exercise 1.3.22
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify GSM/ WCDMA mobile handset and check functionality

Objectives: At the end of this exercise you shall be able to
• identify GSM/ WCDMA mobile handset
• check their basic functionality.

Requirements
Tools and Instruments/equipment Materials
• Cell phone/ Smart phone - 1 No. • User manual - as per model no.

PROCEDURE

TASK 1: Identify GSM/ WCDMA mobile handset

Table 1
1 Pick the any cell phone and its manual.
2 Check the company name and model no. and record Make _______ Model No _______
your observations in Table1.
Sl. No. Observed Defects/Problems
3 Tap on setting icon.
4 Check your phone's "About" settings. (Fig 1)

Fig 1  

5 Check your phone's specifications.

6 Observe the basic function of the cell phone.
7 Note down the observed function.
8 Get the work checked by the Instructor.

TASK 2: Basic function of cell phone

1 Open main menu and Tap on Setting Icon. 4 Note down the observed function in Table 2.
2 Go to about option and top on it. 5 Get the work checked by the Instructor.
3 Observe the basic function of the cell phone.
Table 1

Sl. No. Company name Model number Basic Functions

1 NOKIA 2626 Technology - GSM

Messaging - SMS, MMS, Email etc
2

47
Electronics & Hardware Exercise 1.3.23
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify network connection problem and solve it

Objectives: At the end of this exercise you shall be able to
• inspect no network in the mobile phone
• inspect less or weak network signal.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Jumper wire - as reqd.
• Cell phone/ Smart phone - 1 No. • SIM slot - 2 m.
• Precision screw driver set - 1 set.
• Digital multimeter with probes - 1 No.

PROCEDURE

No network in the mobile phone 5 After than edit the access point and save it.
1 Go to the main menu and tap on setting icon. (Fig 1) 6 Clean the antenna tips and point.
Fig 1 7 If the problem is still not solved then change the SIM
  slot. (Fig 2)
Fig 2

8 If the problem is still not solved then do the jumper

from power amplifier to network IC as per (Fig 3).
9 Heat, Change or Jumper the PFO if the problem still
persists.
10 Heat, re-ball or change the Network IC. (Fig 4)
11 After re-balling the network IC carefully place on the
same place of network IC. And assemble the mobile
2 Now Tap on the more option. and insert the SIM card and switch ON the mobile.
3 Next Tap on the mobile network option. 12 Get the work checked by the Instructor.
4 Next access point names.

48
Fig 3 Fig 4

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.23 49
Electronics & Hardware Exercise 1.3.24
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Practice lock/ unlock of SIM and check mobile IMEI number

Objectives: At the end of this exercise you shall be able to
• make SIM card lock functions and unlock functions in your cell phone / android cell phone
• check mobile IMEI number using USSD code.

Requirements
Tools and Instruments/equipment Materials
• Cell phone / Android mobile - 1 No. • User Manual - as reqd
• Sim card - 1 No. • Data Cable - 1 No.

PROCEDURE

TASK 1: Lock sim card

1 First go to the main menu and tap "Setting Icon". Fig 2

(Fig 1)
 

Fig 1
 

Fig 3
 

2 Open the Settings and tap "Phone". (Fig 2)

3 Now, tap "SIM PIN" to turn access this feature. (Fig 3)
4 Tap "SIM PIN" to activate it. (Fig 4)
5 Next, restart your phone. You should get a prompt
noting that your SIM is locked. (Fig 5)
6 Get the work checked by the Instructor.

50
 Fig 4 Fig 5  
 

TASK 2: Unlock SIM card

1 Go to settings in your cell phone menu function. 3 Now, tap "SIM PIN" to turn access this feature. (Fig 8)
(Fig 6)
Fig 8
Fig 6    

2 Open the Settings and tap "Phone". (Fig 7)

Fig 7
4 Tap "SIM PIN" to activate it. (Fig 9)
 
Fig 9

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.24 51
5 Your SIM will come with a default PIN set by your Fig 12
mobile carrier. This will vary by carrier, it should be
1234 or 1111 or 0000. (Fig 10)

Fig 10
 

Make sure you don't try blindly guessing 9 Now you can see the name of SIM card provider and
because if you don't get it right in three the signal strength logo on the top of the screen.
attempts, your SIM card will be disabled. (Fig 13)

6 Once you enter the correct default PIN, your SIM PIN Fig 13
will now be active. Now you still need to change it to
your own PIN, since you obviously don't want it to be
the default.
7 Tap "Change PIN". (Fig 11)

Fig 11

8 First, you'll again need to enter the current PIN, which

should still be the default (either 1111 or 1234 usually). 10 Get the work checked by the Instructor.
Then, you need to enter and confirm your new PIN.
(Fig 12)

TASK 3: Check mobile IMEI number using USSD code

1 First tap on Phone icon. (Fig 14) 3 The IMEI number will now be displayed on the screen.
2 Dial *#06# on your phone. (Fig 15) (Fig 16)
4 Get the work checked by the Instructor.

52 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.24
Fig 14 Some more process is also available:

For Android, go to Settings > About > IMEI to

see the IMEI number. Tap Status and scroll
down to see the IMEI information.
For an iPhone, tap Settings > General > About
and scroll down to IMEI.
Check the IMEI number on the box. (Fig 16a)
Check the IMEI number on back of the phone.
(Fig16b)

Fig 16

(a)

Fig 15

(b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.24 53
Electronics & Hardware Exercise 1.3.25
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Demonstrate working process of USB and ethernet port

Objective: At the end of this exercise you shall be able to
• identify the USB types.

Requirements
Tools and Instruments/equipment Materials
• Digital Multimeter - 1 No. • USB Type A - as reqd.
• USB Type B - as reqd.
• USB Type C - as reqd.
• USB Type D - as reqd.

PROCEDURE

Identification of different types of USB Table 1

1 Pick one of the labelled USB from the given lot and
S.I No. Label No. Type Name Remarks
identify the types.
2 Record the observations in the Table 1 (Refer to the 1
Chart 1 to identify the name of the USB). 2
3 Repeat the steps 1 of 2 for remaining labelled USB. 3
4 Get the work checked by the Instructor.
4
5

Chart 1

Various Types of USB Name of the USB

54
Electronics & Hardware Exercise 1.3.26
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Demonstrate different types of data cables

Objective: At the end of this exercise you shall be able to
• identify the cable types.

Requirements
Tools and Instruments/equipment Materials
• Modem - 1 No. • Coaxial cable bundle - as reqd.
• Hub - 1 No. • UTP cable bundle - as reqd
• Router - 1 No. • STP/optical cable - as reqd.
• Switch - 1 No.

PROCEDURE

Identification of different types of cables Table 1

1 Pick one of the labelled cable from the given lot and
S.I No. Label No. Type Name Remarks
identify the types.
2 Record the observations in the Table 1 (Refer to the 1
Chart 1 to identify the name of the cable). 2
3 Repeat the steps 1 of 2 for remaining labelled cables. 3
4 Get the work checked by the Instructor.
4
5

Chart 1

Various network cables Name of the cable

55
Electronics & Hardware Exercise 1.3.27
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Demonstrate different types of networks

Objective: At the end of this exercise you shall be able to
• identify the network components.

Requirements
Tools and Instruments/equipment Materials
• Modem - 1 No. • Coaxial cable bundle - as reqd.
• Hub - 1 No. • UTP cable bundle - as reqd
• Router - 1 No. • STP/optical cable - as reqd.
• Switch - 1 No.

PROCEDURE
Table 1
Identification of various devices used in networking
S.I No. Label No. Type/Name Remarks
1 Follow the steps in Ex: 1.3.26 (instead of cable use of device/
labelled network devices/components) components
2 Refer chart 1 and record the observation using
table 1. 1

3 Repeat the steps for remaining labelled devices. 2

4 Get the work checked by the Instructor. 3

4
5

Chart 1

Various devices used in networking Name of the device

56
Electronics & Hardware Exercise 1.3.28
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify different multimedia handsets

Objective: At the end of this exercise you shall be able to
• identify the different types of multimedia handset.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

Identification of different types of Multimedia Table 1

handsets
S.I No. Model No Company Remarks
1 Pick one of the labelled cellphone from the given lot Name
and identify the model.
2 Record the observations in the Table 1 (Refer to the 1
Chart 1 to identify the name of the Cell phone). 2
3 Repeat the steps 1 of 2 for remaining labelled 3
cellphone.
4
4 Get the work checked by the Instructor.
5

Chart 1

Various Cellphone Name of the company / Model No.

57
Electronics & Hardware Exercise 1.3.29
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Perform testing of mobile battery using multimeter

Objectives: At the end of this exercise you shall be able to
• check the battery charging faults/problems
• test the battery which is not charge at all
• test the sign of battery charging but the battery does not get charged
• check the charger is inserted, but it shows 'Not Charging'
• check the charger is connected, but it shows 'Bad Connecting Charging'
• check the charger is inserted and the mobile phone gets hot.

Requirements
Tools and Instruments/equipment Materials
• Cell phone/ Smart phone - 1 No. • Battery - as reqd.
• Precision screw driver set - 1 set. • Charging IC - 1 No.
• Trainee's tool kit - 1 set.
• Digital multimeter with probes - 1 No.
• Magnifying glass with lamp - 1 No.

PROCEDURE

1 Change the charger and check. The voltage must be

between 5 and 7 Volts. (Fig 1)
Fig 1
 

Fig 4  

2 Spray the port with quick bursts of compressed air.

(Fig 2)
Fig 2
 
5 Check the voltage of the battery connector using a
Multimeter. The voltage should be between 1.5 and
3.7 Volts. (Fig 5)
Fig 5

3 If the phone shows "FALSE CHARGING" then use a 4

Volt Zenor Diode and do direct charging as shown in
Fig 3.
4 If the problem is not solved then change the battery
and check again. (Fig 4)

58
6 If there is no voltage in the connector check the track 7 If the problem still persists, check the fuse, coil and
of the charging section. Refer to the diagram of the reg-ulator one by one and change the faulty part.
particular model of the mobile phone. (Fig 6)
8 If the problem is still not solved then heat or change
Fig 6 the charging IC.
 
9 Finally heat, re-ball or change the Power IC. (Fig 7)
Fig 7

10 Get the work checked by the Instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.29 59
Electronics & Hardware Exercise 1.3.30
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Demonstrate functions of multimedia handset

Objective: At the end of this exercise you shall be able to
• perform the functions of multimedia handset.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

Functions of multimedia handsets

1 Pick one of the labelled cellphone from the given lot. 3 Repeat the steps 1 of 2 for remaining labelled handset.
2 Record the observations in the Table 1. 4 Get the work checked by the Instructor.
Table 1

Various Cellphone Types of handset Model No. Different Functions of handset

  Multimedia 2690 Messaging - SMS, MMS, Email,

Camera - Single VGA
Display - TFT 256K colours
Memory - microSDHC
Call record
Audio player
Video player
Bluetooth

60
Electronics & Hardware Exercise 1.3.31
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify the different functional areas/ blocks of motherboard of multimedia

handset
Objective: At the end of this exercise you shall be able to
• identify the different functional areas/ blocks of motherboard of basic multimedia handset.

Refer - Exercise 1.2.19

61
Electronics & Hardware Exercise 1.3.32
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Perform voltage test of mobile phone components

Objectives: At the end of this exercise you shall be able to
• identify the defective parts of cell phone/smart phone
• rectify the defective parts of cell phone/smart phone.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • IPA solution - 1 bottle.
• Cell phone/ Smart phone with SD card - 1 No. • Elma solution bottle - 1 No.
• Precision screw driver set - 1 set. • Required materials - as reqd.
• Soldering and desoldering station - 1 No. • Jumper wire - as reqd.
• Digital multimeter with probes - 1 No. • User manual - as reqd.

PROCEDURE

TASK 1: Checking and replacing the speaker of a cell phone

1 Switch ON the cell phone and operate volume keys,

Fig 2
check speaker sound by play any sound file like
music.
 
2 Switch OFF the phone now and dismantle the phone
by referring Exercise 20.
3 Remove the speaker connection and check the
continuity. (Fig 1)
Fig 1
 

7 Check the continuity of track using multimeter.

(Fig 3(a))
8 Join the defective tracks. (Fig 3 (b))
9 Warm the audio IC by using test lamp or by soldering
station temperature at 250ºC and blower at 5.
4 Replace the speaker with similar one if found defective.
10 Now assemble the phone and switch ON.
5 Check the tracks of speaker up to the audio IC.
(Fig 2) 11 Check phone sound. If not proper discuss with the
instructor for replacing of IC.
6 Clean the track using CTC solution.
12 Get the work checked by the Instructor.

62
 Fig 3

(a) (b)

TASK 2: Testing and replacing of mic of smartphone

1 Check the mic healthness by recording voice or by Fig 5

making a call.
2 Switch OFF the phone and dismantle the phone by
referring Exercise 20.
3 Remove the MIC connection and clean the dust using
pump blower.
4 Check the continuity of MIC with the help of your
multimeter. (Fig 4)
Fig 4

8 Check the continuity of track using multimeter.

9 Join the defective tracks.
10 Warm the audio IC by using test lamp or by soldering
station temperature at 250ºC and blower at 5.
11 Now assemble the phone and switch ON.
12 Check the phone sound. If sound is not proper contact
instructor for replace IC.
Condenser MIC will not give continuity.
For audio IC defect, mostly speaker and MIC
5 Check tracks of MIC up to the audio IC. (Fig 5) will not functioning.
6 Replace the MIC with similar one if found defective. 13 Get the work checked by the Instructor.
7 Clean the track using CTC or IPA solution.

TASK 3: Testing and replacing data/charging/audio jack

1 Connect the charger to phone and check the signal of Fig 6

charging indication on the screen. (Fig 6)
2 Transfer the data from phone to PC using data cable
by referring Exercise.
3 Switch OFF the phone if the jack is found to be
defective and dismantle by referring the previous
Exercise.
4 Desolder the audio jack and replace it with similar one.
5 Switch ON the phone and check the healthiness of
phone.
6 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.3.32 63
Electronics & Hardware Exercise 1.3.33
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Perform replacement of mobile phone components

Objective: At the end of this exercise you shall be able to
• replace the defective parts of cell phone/smart phone.

Refer - Exercise 1.3.32

64
Electronics & Hardware Exercise 1.3.34
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Perform connections between display and keypad of handset

Objectives: At the end of this exercise you shall be able to
• practice remove key pad of the cell phone and clean it
• practice replace the display and keypad of the given cell phone.

Requirements
Tools and Instruments/equipment Materials
• Cell phone/ Smart phone - 1 No. • Cotton cloth - as reqd.
• Precision screw driver set - 1 set. • CTC/IPA Solution - as reqd.
• Tweezers with antistatic wrist strap • User manual - as reqd.
and hand gloves - 1 No.
• Digital multimeter with probes - 1 No.

PROCEDURE

Remove the keypad and clean it

1 Dismantle the cell phone by referring the previous Fig 1

exercise.
 
2 Make a mixer of half rubbing alcohol and half distilled
water.
3 Wipe the phones keypad with a soft cloth and remove
dust.
4 Allow the cell phone to dry before reinserting the battery
or putting it back in its case. (Fig 1)
5 Check the continuity of row and column pins using
DMM.
6 Place the key pad in the right position while closing
the front cover for the reassembly. Do not assemble
the phone of display has to be replaced.
7 Switch ON the phone and check the working condition.
8 Get the work checked by the instructor.

65
Electronics & Hardware Exercise 1.3.35
Smartphone Technician Cum App Tester - Multimedia Handsets & Its Troubleshooting

Identify problems, replace display and keypad of basic mobile handset

Objective: At the end of this exercise you shall be able to
• practice replace the display and keypad of the given cell phone.

Requirements
Tools and Instruments/equipment Materials
• Cell phone/ Smart phone - 1 No. • Cotton cloth - as reqd.
• Precision screw driver set - 1 set. • CTC/IPA Solution - as reqd.
• Tweezers with antistatic wrist strap • User manual - as reqd.
and hand gloves - 1 No.
• Digital multimeter with probes - 1 No.

PROCEDURE

Replace the display

1 Dismantle the cell phone by referring the previous

Fig 1
exercise.
2 Remove the display by removing the small star head  
screw and lift the LCD display out of the cell phone.
(Fig 2)
3 Install the new display into your cell phone and follow
the procedure in reverse order.
4 Insert the battery and battery cover. Switch ON the
phone and check for its working.
5 Get the work checked by the instructor.

66
Electronics & Hardware Exercise 1.4.36
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Identify popular applications used in android mobile system

Objective: At the end of this exercise you shall be able to
• identify the popular android application.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone (Android) - 1 No. • User Manual - as per model.

PROCEDURE

Identification of different types of android application Table 1

1 Pick one of the labelled cellphone from the given lot Sl No. Company Model No. Applications
and identify the model. Name

2 Record the observations in the Table 1 (Refer to the 1

Chart 1 to identify the name of the Application).
2
3 Repeat the steps 1 of 2 for remaining labelled
cellphone. 3
4 Get the work checked by the Instructor. 4
5

Chart 1

Sl No. Applications Logo Functions

1 Google Chrome Chrome is a free Internet browser officially released by Google. Its fea
tures include synchronization with Google services and accounts, tabbed
browsing, and automatic translation and spell check of web pages.

2 Play store Play Store is Google's official pre-installed app store on An droid-certified
devices. It provides access to content on the Google Play Store, including
apps, books, magazines, music, movies, and television programs.

3 Google pay G pay is to allow simple money transfer transactions, it also allows
the users to make payments in stores that accept UPI-based
transactions.

4 WhatsApp WhatsApp is a free, multiplatform messaging app that lets you make
video and voice calls, send text messages, and more all with just a
Wi-Fi connection.

5 Google Map It offers satellite imagery, aerial photography, street maps, 360° interactive
panoramic views of streets ,real-time traffic conditions, and route planning
for traveling by foot, car, air and public transportation.

6 Play Music Google Play Music was a music and podcast streaming service and
online music locker operated by Google

67
Electronics & Hardware Exercise 1.4.37
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Identify popular applications used in windows based mobile system

Objective: At the end of this exercise you shall be able to
• identify the popular windows based application.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone (Windows) - 1 No. • User Manual - as per model.

PROCEDURE

Identification of different types of android application Fig 1

1 Pick one of the labelled cellphone from the given lot (a) (b)
and identify the model.
 
2 Record the observations in the Table 1 (Refer to the
Fig 1 to identify the name of the Application).
3 Repeat the steps 1 of 2 for remaining labelled
cellphone.
4 Get the work checked by the Instructor.

Table 1

Sl No. Company Model No. Applications

Name

1
2
3
4
5

68
Electronics & Hardware Exercise 1.4.38
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Demonstrate process of apps

Objectives: At the end of this exercise you shall be able to
• practice the process of making ringtone
• practice the process of making sing tone
• practice the process of making editing video clip.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone - 1 No. • User Manual - as per model.

PROCEDURE

TASK 1: Process of making ringtone

1 Pick one of the labelled cellphone from the given lot Fig 2
and identify the model. (a) (b)
2 Open main menu of the android phone.
 
3 Tap on the Setting Application. (Fig 1)

Fig 1
 

6 Tap on "Ringtone”.
7 After than select Ringtone and tap on save button.
4 Open the Settings app on your Android mobile Phone.
8 Get the work checked by the Instructor.
5 Tap on "Sounds and vibration”. (Fig 2)

TASK 2: Process of making Sing tone

1 Pick one of the labelled cellphone from the given lot Fig 3
and identify the model.  
2 Open main menu of the android phone.
3 Tap on the Setting Application. (Fig 3)
4 Open the Settings app on your Android mobile Phone.
5 Tap on "Sounds and vibration”. (Fig 4)
6 Tap on "Ringtone”. (Fig 5)
7 After than select more option.
8 Go to the file manager and select the song.

69
 Fig 4 Fig 5
(a) (b)
 

9 Tap on save button. 10 Get the work checked by the Instructor.

TASK 3: Process of editing video clip

1 Open the Gallery app and search for the video you
Fig 6
want to edit.
2 Tap the video you want to edit to open it. The video
plays on your device.
3 Tap the screen outside of the video to display the editing
options.
4 Tap the Edit icon, the three-horizontal lines with a
vertical mark through each to access the Edit options.

The video displays with two white Edit handles,

one on the left and one on the right.

5 Tap and hold either Edit handle, then drag the handle
to adjust the length of the video. Repeat this step with
the other Edit handle, if desired.
6 Tap Save copy in the upper-right corner to save the
video. (Fig 6) 8 Get the work checked by the Instructor.
7 Your original video and your trimmed video are saved
in Gallery.

TASK 4: Process of editing Photo

1 Open the Gallery app and search the Photo you want 5 Tap and hold either Edit handle, then drag the handle
to edit. to adjust the brightness of the photo. Repeat this step
with the other Edit handle, if desired. (Contrast, filter
2 Tap the picture you want to edit to open it. The picture
etc.)
displayed on your device. (Fig 7)
6 Tap Save copy in the upper-right corner to save the
3 Tap the screen outside of the photo to display the
Photo.
editing options.
7 Your original photo and your edit photos are saved in
4 Tap the Edit icon, the three-horizontal lines with a
Gallery.
vertical mark through each to access the Edit options.
(Fig 8) 8 Get the work checked by the Instructor.

70 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.38
Fig 7 Fig 8
 
 

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.38 71
Electronics & Hardware Exercise 1.4.39
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Demonstrate internet procedure, bluetooth, data cable sharing internet via

hotspot, OTG, card reader, etc.
Objectives: At the end of this exercise you shall be able to
• practice the registration procedure via banking
• practice the sharing internet via hotspot
• practice file sharing procedure of bluetooth
• practice transferring data by using data cable, OTG, card reader, etc.

Requirements
Tools and Instruments/equipment Materials
• Cell phone/ Android phone - 1 No. • User manual - as reqd.
• Sim card - 1 No. • Data Cable -1 No.
• OTG -1 No.
• Card Reader -1 No.

PROCEDURE

TASK 1: Download the video in Mobile

Make sure your device is connected to the Fig 2

 
internet.

1 Go to the Google Play Store and install All Video

Downloader application and install the application.
(Fig 1)

Fig 1
 

Fig 3
 

2 After installation tap on Open option of the application.

(Fig 2)
3 Open the app and Tap on Allow. (Fig 3)
4 Go to the final page where the video is and start playing
it. (Fig 4 (a))

72
5 Tap the download icon in the lower-right corner of the 7 Tap Progress in the bottom center of the screen. This
screen. (Fig 4 (b)) screen displays the overall progress and download
speeds for the MP4 file. (Fig 6 (a))
Fig 4 (a) (b)
8 Tap Finished to view, play, share, or delete the MP4.
 
(Fig 6(b))
Fig 6 (a) (b)
 

6 Tap the download icon to the right of the video quality

you want to save. (Fig 5a&b)
Fig 5 (a) (b)
 

If you download videos with mobile data, you

may receive additional charges from your
carrier.

9 Get the work checked by the Instructor.

TASK 2: Registration procedure via Mobile banking app

1 Download and install the PNB One app from the Google 2 Open the app and click on the 'New User' option.
Play Store or Apple Store. (Fig 7) (Fig 8)
Fig 7 Fig 8

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39 73
3 You will see a screen with instructions about mobile Fig 11
banking. Read carefully than click on 'Continue'.
(Fig 9)
Fig 9

Fig 12

4 In the following screen, enter your account number,

choose the registration channel based on your
preference, and choose the preferred mode of
operation. It is advised to choose 'Mobile and Internet
Banking Services' and 'View and Transaction'
respectively. Click on 'Continue'. (Fig 10)
Fig 10

7 You will be prompted to set a sign-in password and

transaction password. You can view the policy related
to password in the option below. Once you have
confirmed both the passwords, click on 'Submit'.
(Fig 13)

Here, the sign-in password is used to log into

your account on the mobile banking app. The
transaction password is necessary to authorize
any money trans-actions through mobile
5 An OTP will be sent to your registered mobile number.
banking.
Enter the OTP in the designated field and click
'Continue'. (Fig 11) 8 You will receive a success message on the screen
6 Enter the 16-digit debit card number and your ATM along with your user ID. (Fig 14)
PIN. Click 'Continue'. (Fig 12) 9 Get the work checked by the Instructor.

74 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39
 Fig 13 Fig 14

TASK 3: Sharing internet via hotspot

1 Go to setting as shown in Fig 15.

Fig 16
Fig 15

Fig 17

2 Click personnel hotspot.

3 Click on Wi-Fi password enter password (first time
connect, you enter the password and save) as shown
in Fig 16.
4 Click to connect using Wi-Fi shown in Fig 17.
5 Now the internet is connected.
6 Browse the internet, the same way as do in computer.
7 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39 75
TASK 4:Transfer data from phone to PC using data card / USB port.

1 Use a data cable to connect your phone to your Fig 20

computer's USB port. (Fig 18)

Fig 18

2 Make sure your memory card is in your phone.

(Fig 19)
Fig 21
Fig 19

3 Touch the USB Connected notification on your phone's Fig 22

screen.
4 Turn on USB storage in some model the screen as
shown in Fig 20 will appear and select the option as
per require menu in the PC.
5 Click on My Computer and find removable storage.
(Fig 21)
6 Drag and drop the files you want from your phone to
your computer. (Fig 22) 8 Disconnect the data cable from your phone and your
computer.
7 If the files are transformed go to Notifications and select
Turn Off USB Storage. 9 Get the work checked by the instructor.

TASK 4: File sharing procedure of Bluetooth

1 Open the main menu and tap on Settings app. 5 After than open the File Manager app.
(Fig 23)
6 Go to the folder that contains the files you want to
2 Tap Connected Devices on your phone. (Fig 24 (a)) transfer. (Fig 25)
3 After than tap on Bluetooth option. (Fig 24 (b)) 7 Tap the Menu icon and choose Select.
For quick access to Bluetooth, swipe down 8 Select the files you want to send.
from the top of the screen to display the quick
9 Tap the Share icon. (Fig 26(a))
settings panel.
10 In the list of sharing options, tap Bluetooth. (Fig 26(b))
4 Take another phone and switch on the Bluetooth same
as previous. 11 Tap the Bluetooth device you want to transfer the files
to. A message that displays "Sending. (Fig 27)

76 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39
 Fig 23 Fig 25 (a) (b)

Fig 26 (a) (b)

Fig 24 (a) (b)

Fig 27

A file transfer notification appears on the

receiving device that shows the file name, file
size, and the sending device. This window may
disappear (nothing will be transferred), no
action is taken within 15 sec-onds. If this
happens, send the files again.

12 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39 77
TASK 4: File transferring via OTG, card reader, etc.

1 Connect the USB drive to your Phone using a USB Fig 28

OTG cable. (Fig 28)
2 Go to Files > Local > USB drive, navigate to the USB
drive, select the data that you want to copy, and then
copy it to the target folder.
3 Once the transfer is complete, go to Settings > Storage
> USB drive > Eject.
4 Disconnect the USB OTG cable and USB cable from
the two devices.
5 Get the work checked by the instructor.

78 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.39
Electronics & Hardware Exercise 1.4.40
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Perform dismantling of smartphone using different tools

Objectives: At the end of this exercise you shall be able to
• practice dismantling the given smartphone
• practice reassembling the given cell phone.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• Digital multimeter with probes - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No. Materials
• Precision screw driver set - 1 set.
• User manual - as reqd.

PROCEDURE

Dismantling the Smartphone

1 Switch OFF the smartphone. (Fig 1) 3 Remove the two pentalobe screws. (Fig 4)
Fig 1 Fig 4

2 Remove the SIM tray by pushing your SIM removal

tool. (Figs 2&3)

Fig 2 4 Attach a suction cup near the bottom of the screen.

Fig 5(a)
Fig 5a

Fig 3

If your screen is cracked, try and place the

suction cup in an area which isn't damaged.

5 Pull the suction cup up and you should lift the screen
enough to allow you to get the edge of a nylon spudger-
under the edge of the screen. (Fig 5 (b))

79
 Fig 5b Fig 8

6 Run your plastic tool along both sides of the screen.

Fig 9
(Fig 6)

Fig 6

Fig 10

There are ribbon cables holding the screen in

place near the top, so don't run your plastic
tool along the top edge of the screen.

7 At the bottom of the phone, a cable connects the Touch

ID sensor in the home button to the Lightning port.
Careful-ly disconnect the ribbon cable with the help of
nylon spudger. (Fig 7)
Fig 7

Fig 11

8 Lift the screen up and you'll see a metal cover held in

place by 3 screws. Remove these screws. (Fig 8)
9 Use a nylon spudger or a fingernail to disconnect the
three front panel assembly cables. (Figs 9&10)
10 To remove the earpiece, remove the 2 screws from the If you are replacing the screen and your new
display. (Fig 11) screen does not come with the earpiece, front
facing camera, proximity sensor, home button
and sensor, then you'll need to remove them
from your old screen. (Fig 12)

80 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.40
 Fig 12 Fig 16

11 Remove the 2 screws from the home button. Now apply 14 Next, remove the 3 screws circled in the (Fig 17)
some heat with a hair dryer for around 30 seconds,
which will soften the adhesive holding the sensor in Fig 17
place, then carefully pull the home button sensor away
from the back of the screen. (Fig 13)
Fig 13

15 Use a nylon spudger to gently pry the battery connector

12 Next remove the two screws circled in Fig 14. up from its socket on the logic board. (Fig 18)

Fig 14 Fig 18

13 Remove the two screws securing the LCD shield plate 16 Pull the tab indicated by the arrow in (Fig 19a&b).
to the display. (Figs 15&16) 17 Two ribbon cables need to be disconnected, indicated
in (Fig 20).
Fig 15
18 Now disconnected the 3 ribbon cables indicated in
(Fig 21). Disconnect ribbon number 1 first, then 2 then
3.

Make sure ribbon cables 2 and 3 are

disconnected at both ends.

19 Next remove the 6 screws, circled in the (Fig 22).

20 Now remove the 5 screws, circled in the (Fig 23).
21 Now lift the circuit board from the frame. (Fig 24)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.40 81
Fig 19 Fig 22

(a)

(b)
Fig 23

Fig 20

Fig 24

Fig 21

The circuit board is still connected by the

ribbon cable on the other side, so lift the circuit
board up and turn it over, from right to left.

22 Disconnect the ribbon cable circled in Fig 25. It has a

plug and socket connector, so disconnect it in the
same way as the others.
23 Now remove the 7 screws, circled in Fig 26, and you
can lift the loudspeaker/lightening port assembly free.

82 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.40
 Fig 25 The screws and vibrating motor are now free.
The ribbon cable for the volume, mute switch
and power but-ton, indicated by the arrow in
fig 29, is held in place with double sided
adhesive tape. Carefully peel this away.

Fig 29

Fig 26

26 The volume buttons, mute switch, power button, all

the screws and the ribbon cables have been
disconnected. (Fig 30)
Fig 30

24 The loudspeaker/lightening port assembly is now free.

(Fig 27)
Fig 27

27 Disassembly is now complete. (Fig 31)

Fig 31

25 Next remove the 7 screws circled in (Fig 28).

Fig 28

28 Reverse the whole procedure for reassembly.

29 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.40 83
Electronics & Hardware Exercise 1.4.41
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Identify different types of ICs and replacement of blower machine

Objectives: At the end of this exercise you shall be able to
• identification of smartphone IC
• identify the replacement of smartphone's IC with blower.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • User manual - as reqd.
• Smartphone - 1 No.
• Precision screw driver set - 1 set.
• Digital multimeter with probes - 1 No.

PROCEDURE

TASK 1: Identification of Smartphone IC

1 Pick up the smartphone and it manual from the lot. 5 Now refer the given chart for identify the IC.
2 Switch OFF the phone and remove the battery. 6 Assemble the phone and check the function/working
condition.
3 Dismantle the phone as given in previous exercise
7 Get the work checked by the instructor.
4 Note down the IC number and find the sections.

84
TASK 2: Replacement of smartphone's IC

1 Switch OFF the phone and remove the battery. (Fig 1) Fig 4

Fig 1

2 Dismantle the phone as given in previous exercise. Fig 5

(Fig 2)

Fig 2

Fig 6

3 With the help of PCB holder fix the motherboard.

(Fig 3)

Fig 3

7 Slowly try to insert the tweezers to lift from one side

and remove the IC from the PCB.
8 Take away the IC using tweezers as shown in Fig 6.
9 Now use the soldering iron to remove the solder from
4 Apply solder flux over the faulty IC or chip using the the IC Board. (Fig 7)
5ml syringe as shown in Fig 4.
10 Put some liquid flux and with the help of hot air blower
5 Adjust and set the temperature ( 320 - 350) and apply to clean properly. (Fig 8)
the hot air over the IC to be removed as shown in
11 Use microscope to see the all the track and pad.
Fig 5.
(Fig 9)
6 Keep the removal IC on the proper Place. (Fig 6)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.41 85
 Fig 7 14 With microscope find out the damaged track or pads.
(Fig 11)

Fig 11

Fig 8

Thoroughly clean the damaged area with

isopropyl alcohol, and follow up by drying the
area with a lint-free cloth or compressed/
canned air.

15 Use an X-Acto knife to carefully cut away the damaged

pad.
16 Using a toothpick, remove any existing solder mask
from the conductor. (Fig 12)
Fig 9
Fig 12

12 Remove any excess solder over the pads using solder

wick.
13 Clean the solder pads using IPA solution with cotton 17 With the jumper wire make the track of the pad area
buds/brush as shown in Fig 10. that will overlap the original trace. (Fig 13)

Fig 10 Fig 13

86 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.41
18 Now, mix up a small amount of epoxy resin and Fig 17
hardener, and apply it to the area on the PCB. (Fig 14)
Fig 14

Fig 18

19 Clean and perform a Visual inspection. Test for

electrical continuity.
20 Now use the UV curing light to dry the epoxy resin.
Keep it for 20 to 30 second. (Fig 15)
Fig 15

24 Now use BGA Heat Stencil to reball the IC. (Fig 19)

Fig 19

21 Now put some liquid flux on the IC to clean the

damaged ball of the IC. (Fig 16)
Fig 16

25 Apply the solder paste on the BGA Heat Stencil.

(Fig 20)
Fig 20

22 Next, remove the residual solder. Then preheated again,

with a Soldering iron, used to remove the old and
excess solder. (Fig 17)
23 Using isopropyl alcohol and non-static inducing wipes
clean off the flux residue from the bottom of the deballed
part. (Fig 18)
E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.41 87
26 Hold the stencil with tweezer and set the temperature 29 Hold the IC with tweezer and with the help of
of soldering hot air blower at 200°C and give the heat microscope check that IC is placed on proper place.
on stencil. (Fig 21) (Fig 24)
Fig 21 Fig 24

27 After than slowly take out the IC from the stencil and 30 Now with the help of digital multimeter check the
with the help of microscope check all the balls are motherboard. (Continuity Test). After testing place the
properly or not. (Fig 22) mother-board and connect the battery or other
connectors.
Fig 22
31 Now set the temperature is between 280° C to 300° C.
And give the heat. (Fig 25)

Fig 25

28 Now IC is ready to place on the PCB. Put some liquid

flux on the PCB where you are going to place the IC.
(Fig 23)
32 Connect the display for temporary testing and switch
Fig 23
ON the phone and check. (Fig 26)
Fig 26

33 After temporary testing assemble the phone.

34 Get the work checked by the Instructor.

88 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.41
Electronics & Hardware Exercise 1.4.42
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Demonstrate process of password cracking

Objective: At the end of this exercise you shall be able to
• practice unlock android phones using 'Forgot Pattern'.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - 1 No. • User Manual - as reqd.

PROCEDURE

Unlock Android Phone using "Forget Pattern"

Try the wrong pattern five times to let the prompt Fig 2
with "Forgot Pattern" appear; select it.

1 Tap on "Forgot Pattern" option. (Fig 1)

Fig 1

4 Put your username and password and tap on "Sign

in". (Fig 3)

Fig 3

You will be provided an option to unlock your

device using your Google account credentials
or a security question/backup PIN.

If you choose the Google account option, then simply

enter your Gmail ID and password. Log-in to unlock the
device. (Fig 2)
2 Tap either Answer question or google account. Make
sure that Google account which is used in that
particular mobile phone.
3 After than tap on "Next".

89
5 After than create your new pattern lock. Fig 4
6 Now you can change the password to unlock your
phone.
7 Get the work checked by the Instructor.

Similarly, you can choose to unlock the device

using a backup PIN. Just enter the backup PIN
and unlock your phone. (Fig 4)

90 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.4.42
Electronics & Hardware Exercise 1.4.43
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Install various operating systems (OS) in mobile phones

Objectives: At the end of this exercise you shall be able to
• practice the install operating system in mobile phone
• practice reboot procedure of mobile phone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - 1 No. • User Manual - as reqd.

PROCEDURE

Installation of operating system in mobile phone Fig 2 (a) (b)

1 Tap on main menu and select setting app. (Fig 1)
Fig 1

Fig 3

2 After than Tap on General option. (Fig 2(a))

3 After than Tap on Software Update option. (Fig 2(b))
4 Once you are able to see the update, tap on Download
and install. (Fig 3)
5 Get the work checked by the Instructor.

91
Electronics & Hardware Exercise 1.4.44
Smartphone Technician Cum App Tester - Applications in Android Mobile & Installation

Perform reboot procedure

Objective: At the end of this exercise you shall be able to
• practice reboot procedure of mobile phone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - 1 No. • User Manual - as reqd.

PROCEDURE

Perform Reboot procedure of mobile phone

Fig 1

1 Press and hold on the Power button for a few seconds.

A menu will pop up, giving the option to Shut Down or
Reboot.
2 If the phone's unresponsive, press and hold the power
button and volume up for up to 20 seconds.
3 When all else fails, you can remove the battery to kill
power to the phone. This is your last resort.
4 Tap on the option that Reboot/Restart and your phone
will reboot. (Fig 1)

If you have the latest version of the Android

operating system, you may have other options
including Restart. It's best to choose Restart if
it is available.

5 Get the work checked by the Instructor.

92
Electronics & Hardware Exercise 1.5.45
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Practice parameters of various machine

Objectives: At the end of this exercise you shall be able to
• identify various controls/ connections on the soldering work station
• prepare the soldering work station for soldering SMD components.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Solder wire 60/40 rosin core - as reqd.
• Digital multimeter with probes - 1 No. • Solder flux pen/liquid flux - as reqd.
• SMD Soldering workstation with all • Cleaning brush - 1 No.
accessories and operating manual - 1 Set.

PROCEDURE

TASK 1: Identification of Panel Controls/ Switches

1 Refer to the operating manual Fig 1 and Fig 2 Identify 3 Identify the accessories used with the soldering
the front panel controls/switches on the soldering workstation and record them in Table - 1.
workstation, with reference to the operating manual. 4 Get the work checked by the Instructor.
2 Record the name of the control/switch and its function
on the Table 1.

93
 Table 1

Sl. No. Name of the control/Switch/ Functions/Uses Specifications Remarks

TASK 2: Setting the soldering station for SMD Component Soldering work

Note: The Instructor has to ensure that all the 6 Record the settings control position, temperature
controls/switches on the panel are kept in zero observations on the Table 2.
position before given to trainees.
7 Get the work checked by the Instructor and switch
1 Select and fix the suitable bit/ tip onto the soldering OFF the soldering workstation.
iron for the SMD Component soldering work. 8 Refer to adjust controls on the trent the operating
2 Select and fix appropriate size of hot air nozzle suitable manual panel of the soldering workstation for 275° c
for the soldering work. temperature and record it in the Table-2 turn on
soldering station.
3 Switch ON the soldering work station and set the
temperature at 275°C. 9 Set proper tip temperature.

4 Adjust the hot air pressure control knob to the mid 10 Now adjust the soldering workstation is ready to work
position. for soldering / desolering.

5 Test the soldering iron heat by keeping the solder wire 11 Get the worm checked by the instructor Table 2.
on the tip for melting.

Note: At the time of soldering SMD

components, the controls may be readjusted
for required temperature/air pressure actually
needed for the soldering work.

94 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.45
 Table 3

Sl. No. Name of the control/Switch/ Functions/Uses Specifications Remarks

TASK 3: Identification of Panel Controls/ Switches

1 Identify the front panel controls/switches on the DC 3 Identify the accessories used with the DC power supply
Power Supply, with reference to the operating manual. and record them in Table 3.
(Figs 3&4) 4 Get the work checked by the Instructor.
Fig 3 Fig 4

2 Record the name of the control/switch and its function

on the Table 3.
Table 3

Sl. No. Name of the control/Switch/ Functions/Uses Specifications Remarks

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.45 95
TASK 4: Identification of Panel Controls/ Switches

1 Refer to the operating manual Fig 5 and Fig 6 Identify 3 Identify the accessories used with the Battery Booster
the front panel controls/switches on the Battery and record them in Table 4 .
Booster, with reference to the operating manual.
4 Get the work checked by the Instructor.
Fig 5
Fig 6

2 Record the name of the control/switch and its function

on the Table 4.

Table 4

Sl. No. Name of the control/Switch/ Functions/Uses Specifications Remarks

96 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.45
Electronics & Hardware Exercise 1.5.46
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Demonstrate SMD workstation and BGA IC reballing and Installing

Objectives: At the end of this exercise you shall be able to
• practice solder SMD IC using soldering workstation (soldering iron type)
• practice solder SMD IC using soldering workstation using hot air and solder paste
• practice desoldering of SMD IC using soldering workstation/hot air.

Requirements
Tools and Instruments/equipment Materials
• ESD mat or table top and ESD wrist • Solder flux pen/liquid flux, solder wick,
strap (both grounded) - 1 Set. IPA solutions cleaning cotton bud - as reqd.
• SMD soldering workstation with temperature • Solder paste - as reqd.
controller/hot air flow controller with all • Prototype SMD PCB suitable to assemble
accessories - 1 Set. SMD leaded IC and lead leadless IC - as reqd.
• Magnifier with lamp - 1 No. • SMD IC - as reqd.
• Vacuum pen - 1 No. • Flexible PCB tape - as reqd.
• Tweezers with bent/pointed tips • Rosin cored solder and flux - as reqd.
(ESD safe tips) - 1 No. • IPA cleaning solution - as reqd.
• Solder flux pen/liquid flux - as reqd.
• Cleaning brush - 1 No.

Precautions:
1 Keep the workbench neat and clean.
2 Use ESD proof bins or trays to store then components.
3 Wear the ESD wrist strap to discharge the buildup of body static charge to ground.

TASK 1: Soldering leaded SMD IC using temperature controlled soldering workstation

1 Switch ON the soldering workstation and set the Fig 2

temperature of the soldering iron in the range of 250° -
280°C.
2 Apply the flux on the pads of PCB 1 as shown in the
(Fig 1).
Fig 1

Fig 3

3 Identify the pin no 1 of the leaded SMD IC and pick

the vacuum pen and of place it correctly on the pick
pad as shown in (Fig 2).
4 Align/adjust the chip as shown in Fig 3 using tweezers
if necessary.
97
 Note: Once multiple pins are soldered, it's very Fig 5
difficult to make adjustments without  
removing the hip.

5 Use the soldering iron with a little solder on the tip

solder the first pin of the IC as shown in Fig 4.

Fig 4

7 Solder the diagonal corner pin of the IC, recheck and

confirm the alignment.
8 Apply the liquid flux over all the pins of the IC and
solder the remaining pins.
9 Check IC terminals are perfectly soldered. If any solder
bridges are formed remove them using solder wick.

6 Check the alignment is correct through the magnifier 10 Verify the solder joint using magnifier and clean the
as shown in Fig 5. PCB with IPA solution.
11 Get the work checked by the Instructor.

TASK 2: Desoldering of SMD - IC using soldering workstation/hot air

Note: The Instructor has to ensure that the Fig 7

masking of the other components using
Kapton tape is done be-fore starting the
desoldering of SMD IC.

1 Select the blower tip of the Soldering workstation as

shown in Fig 6 suitable to the SMD IC to be removed.
Fig 6

Fig 8

2 Apply solder flux over the SMD - IC or chip using the

5ml syringe as shown in Fig 7.
3 Adjust and set the temperature and apply the hot air
over the SMD - IC to be removed as shown in Fig 8.

98 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.46
4 Slowly try to insert the tweezers to lift from one side Fig 11
and remove the SMD - IC from the PCB as shown in
Fig 9.
Fig 9

Fig 12

5 Take away the SMD - IC using tweezers as shown in

Fig 10.
Fig 10

Fig 13

6 Remove any excess solder over the pads using solder

wick as shown in Fig 11.
7 Clean the solder pads using IPA solution with cotton
buds/brush as shown in Fig 12.
8 Check the pad of the SMD - IC using magnifier lens is
cleaned.
9 Verify no pad is damaged as shown in Fig 13.
10 Get the work checked by the Instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.46 99
Electronics & Hardware Exercise 1.5.47
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Desolder and remove/ clean the ICs from solder and PCB
Objectives: At the end of this exercise you shall be able to
• identify the parts of a calling bell and buzzer
• identify the desoldering components from PCB using desoldering pump
• identify the desoldering component using desoldering wick.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Desoldering wick - as reqd.
• Soldering iron, 25W - 1 No. • Cleaning solution (IPA) - as reqd.
• Desoldering pump (plunger type) - 1 No. • Flux - as reqd.
• Heat sink plier - 1 No. • Cleaning Brush - 1 No.
• Safety goggles - 1 No.
• Crocodile clip - 1 No.
• Assembled PCB board for desoldering
work - as reqd.

Note: Check the correct functioning of desoldering pump by closing the nozzle and press the plunger;
feel the air pressure. Keep the nozzle closed by a fin-ger and release the button and feel the suction to
conform correct working.

PROCEDURE

TASK 1: Desoldering components from PCB using desoldering pump

1 Clean the PCB using brush; locate the component to

Fig 2
be desoldered from the PCB as shown in Fig 1.
Fig 1

2 Mark the component lead soldered pad/track on the Fig 3

solder of PCB.
3 Prepare the soldering iron for desoldering work; touch
the hot soldering iron top on the marked solder joint
as shown in Fig 2.
4 Press the plunger, lock and hold the desoldering pump
in left hand; keep the nozzle on the desoldering point,
hold the desoldering pump firmly and release the button
to suck the molten solder as shown in Fig 3.
6 Repeat steps 3 to 5 on the other marked point also to
desolder the molten solder on the joint.

100
7 Visually inspect for leads of the component are free 8 Get the work checked by the Instructor.
from the pad and pull the component from top side of
PCB using crocodile clip.

TASK 2: Desoldering components using desoldering wick

1 Unwind few inches of solder wick from the coil as Fig 6

shown in Fig 4.
Fig 4

Fig 7

2 Dip the end of wick into the flux and make for a clean
removal as shown in Fig 5.

Fig 5

5 Remove the soldering iron and the braid quickly from

the PCB; discard the used portion of the wick.
6 Observe the pad/track on the PCB and ensure the
component lead is desoldered from that point.
3 Place the braid over the marked soldered joint as
shown in Fig 6 for desoldering the component. 7 Repeat the above steps for other terminals of
component to be desoldered/removed.
Safety precaution: Do not touch the hot solder 8 Clean the PCB using IPA solution with brush.
wick; keep it away from the PCB.
9 Get the work checked by the Instructor.
4 Place a hot soldering iron tip over the braid at the
desired pin as shown in Fig 7 and allow the molten
solder is absorbed by the desolder wick.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.47 101
Electronics & Hardware Exercise 1.5.48
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Practice different soldering iron and desoldering wire or wick

Objectives: At the end of this exercise you shall be able to
• identify the parts of a calling bell and buzzer
• identification of panel controls/ switches
• practice soldering using temperature controlled soldering iron.

Requirements
Tools and Instruments/equipment Materials
• Trainees Tool Kit - 1 Set. • Solder wire - as per reqd.
• Soldering iron - 1 No. • Flux - as per reqd.
• Soldering stand - 1 No. • PCB - 1 No.

PROCEDURE

TASK 1: Identification of Panel Controls/ Switches

1 Refer to the operating manual Fig 1 and Fig 2 Identify Fig 2

the front panel controls/switches on the Soldering Iron,
 
with reference to the operating manual.
Fig 1
 

3 Identify the accessories used with the soldering Iron

and record them in Table 1.

2 Record the name of the control/switch and its function 4 Get the work checked by the Instructor.
on the Table 1.

Table 1

Sl. No. Name of the control/Switch/ Functions/Uses Specifications Remarks

102
TASK 2: Soldering Practice using temperature controlled Soldering Iron

1 Switch ON the soldering Iron and set the temperature Fig 6

of the soldering iron in the range of 400°C / 750°F.
(Fig 3)

Fig 3

Fig 7

2 Wipe the tip of the soldering iron on a damp wet sponge

to clean it. Wait a few seconds to let the tip heat up
again. (Fig 4)

Fig 4

Fig 8

3 Hold the soldering iron in one hand and solder in the

other. Touch the solder to the tip of the iron and make
sure the solder flows evenly around the tip. (Fig 5)
Fig 5

6 Remove the soldering iron and let the solder cool down
naturally.

A proper solder joint is smooth, shiny and looks

like a volcano or cone shape. You want just
enough solder to cover the entire joint but not
too much so it be-comes a ball or spills to a
nearby lead or joint.
Don't touch the solder directly to the tip of the
4 Touch the tip of the iron to the copper pad and the iron. You want the joint to be hot enough to
resis-tor lead at the same time. You need to hold the melt the solder when it's touched. If the joint
soldering iron in place for 3-4 seconds in order to heat is too cold, it will form a bad connection.
the pad and the lead. (Fig 6)
7 Cut the extra terminals of the components.
5 Continue holding the soldering iron on the copper pad
and the lead and touch your solder to the joint. 8 Get the work checked by the Instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.48 103
Electronics & Hardware Exercise 1.5.49
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Replace various ICs on mobile handsets

Objectives: At the end of this exercise you shall be able to
• identify the solder SMD IC using soldering workstation
• practice replacing the faulty IC from the mobile
• BGA IC reballing.

Requirements
Tools and Instruments/equipment Materials
• ESD mat or table top and ESD wrist • Solder flux pen/liquid flux, solderwick, IPA
strap (both grounded) - 1 Set. solutions cleaning cotton bud - as reqd.
• SMD soldering workstation with temperature • Solder paste - as reqd.
controller/hot air flow controller with all • Prototype SMD PCB suitable to assemble SMD
accessories - 1 Set. leaded IC and lead leadless IC - as reqd.
• Magnifier with lamp - 1 No. • SMD IC - as reqd.
• Vacuum pen - 1 No. • Flexible PCB tape - as reqd.
• Tweezers with bent/pointed tips • Rosin cored solder and flux - as reqd.
(ESD safe tips) - 1 No. • IPA cleaning solution - as reqd.
• Microscope - 1 No. • Solder flux pen/liquid flux - as reqd.
• Cleaning brush - 1 No.

PROCEDURE

Replacing the faulty IC from the mobile

Precautions: Fig 2

1 Keep the workbench neat and clean.

2 Use ESD proof bins or trays to store then
compo-nents.
3 Wear the ESD wrist strap to discharge the
buildup of body static charge to ground.

1 Follow the previous exercise to assemble or dissemble

the cellphone. (Fig 1)
Fig 1

Fig 3

2 Carefully dismantle the phone.

3 Take out all the Camera, keypad, antenna cable etc.
(Fig 2)
4 Take out the motherboard from the phone. (Fig 3)
104
5 After than find out the faulty IC. (Fig 4) Fig 7

Fig 4

Fig 8
6 With the help of PCB holder fix the motherboard.
(Fig 5)

Fig 5

Fig 9

7 Apply solder flux over the faulty IC or chip using the

5ml syringe as shown in Fig 6.

Fig 6

13 Put some liquid flux and with the help of hot air blower
to clean properly. (Fig 10)

Fig 10

8 Adjust and set the temperature ( 320 - 350) and apply

the hot air over the IC to be removed as shown in Fig7.
9 Keep the removal IC on the proper Place.
10 Slowly try to insert the tweezers to lift from one side
and remove the IC from the PCB.
11 Take away the IC using tweezers as shown in Fig 8.
12 Now use the soldering iron to remove the solder from
the IC Board. (Fig 9)
14 Use microscope to see the all the track and pad.
(Fig 11)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.49 105
 Fig 11 20 With the jumper wire make the track of the pad area
that will overlap the original trace. (Fig 14)
Fig 14

15 Remove any excess solder over the pads using solder

wick. 21 Now, mix up a small amount of epoxy resin and
16 Clean the solder pads using IPA solution with cotton hardener, and apply it to the area on the PCB. (Fig 15)
buds/brush as shown in Fig 12. Fig 15

Fig 12

22 Clean and perform a Visual inspection. Test for

electrical continuity. (Fig 16)
17 With microscope find out the damaged track or pads. Fig 16
(Fig 13)
Fig 13

23 Now use the UV curing light to dry the epoxy resin.

Keep it for 20 to 30 second. (Fig 17)
Fig 17

Thoroughly clean the damaged area with

isopropyl alcohol, and follow up by drying the
area with a lint-free cloth or compressed/
canned air.

18 Use an X-Acto knife to carefully cut away the damaged

pad.
19 Using a toothpick, remove any existing solder mask
from the conductor.

106 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.49
24 Now put some liquid flux on the IC to clean the Fig 21
damaged ball of the IC. (Fig 18)
Fig 18

Fig 22

25 Next, remove the residual solder. Then preheated again,

with a Soldering iron, used to remove the old and
excess solder. (Fig 19)

Fig 19

Fig 23

26 Using isopropyl alcohol and non-static inducing wipes

clean off the flux residue from the bottom of the deballed
part. (Fig 20)
Fig 20

30 After than slowly take out the IC from the stencil and
with the help of microscope check all the balls are
properly or not. (Fig 24)
Fig 24

27 Now use BGA Heat Stencil to reball the IC. (Fig 21)
28 Apply the solder paste on the BGA Heat Stencil.
(Fig 22)
29 Hold the stencil with tweezer and set the temperature
of soldering hot air blower at 200°C and give the heat
on stencil. (Fig 23)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.49 107
31 Now IC is ready to place on the PCB. Put some liquid Fig 27
flux on the PCB where you are going to place the IC.
(Fig 25)
Fig 25

34 Now with the help of digital multimeter check the

motherboard. (Continuity Test). After testing place the
motherboard and connect the battery or other
32 Hold the IC with tweezer and with the help of connectors.
microscope check that IC is placed on proper place. 35 Connect the display for temporary testing and switch
(Fig 26) ON the phone and check. (Fig 28)
Fig 26 Fig 28

36 After temporary testing assemble the phone.

33 Now set the temperature is between 280° C to 300° C.
And give the heat. (Fig 27) 37 Get the work checked by the Instructor.

108 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.49
Electronics & Hardware Exercise 1.5.50
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Identify damages from ingress of water and practice to resolve

Objectives: At the end of this exercise you shall be able to
• identify water damage handsets
• practice the resolving water damage handsets.

Requirements
Tools and Instruments/equipment Materials
• Cell phone / Android mobile - 1 No. • Paper Towel - 1 No.
• SIM card ejector - 1 No. • Uncooked Rice - as per reqd.
• Fan - 1 No. • Crystal cat litter - as per reqd.
• Torch light - 1 No. • Silica Gel - as per reqd.
• Vacuum Cleaner - 1 No.

PROCEDURE

TASK 1: Identification of water damaged Smartphone

1 Hold the SIM card ejector tool or the metal paperclip

Fig 3
in one hand. (Fig 1)
Fig 1

2 Carefully and slowly insert the tool into the hole of the 5 Carefully pull out the SIM card tray out of the slot with
SIM card slot without applying any pressure. (Fig 2) your fingers.
Fig 2 6 Apply the light inside SIM slot to see inside the SIM
slot. (Fig 4)
Fig 4

3 Gently apply pressure on the pin, making sure that

the pin is being pushed straight inside and not at an
angle.
4 With a little pressure applied, the SIM card tray pops 7 Inside the SIM slot you can see a white litmus paper
out of the slot. (Fig 3) with pink or purple cross or hash mark. (Fig 5)
109
 Fig 5 8 If you see red that means the phone's Liquid Contact
Indicator (LCI) has been activated.

If you see red that means the phone's Liquid

Contact Indicator (LCI) has been activated and
that water or another liquid did get into the
phone, likely damaging it. Otherwise, you
should see white or silver, and your phone is
likely not damaged.

TASK 2: Resolving water damaged Smartphone

1 Switch off your phone if it isn't off already. (Fig 6) 3 Take out the SIM card and put on the paper towel.
(Fig 8)
Fig 6
Fig 8

Don't press any keys, unless to turn the phone

4 Detach any accessories that may be on your phone.
off.
(Fig 9)
2 Remove your phone's battery and cover and place Fig 9
them on paper towel. (Fig 7)

Fig 7

5 Cover your phone with 4 cups (about .5 kg) of crystal

cat litter. (Fig 10)
6 Put your phone in a bowl of uncooked instant rice for
48-72 hours. (Fig 11)
7 Use silica gel packets instead of instant rice if you
have some. (Fig 12)
8 Suck the water out of your phone with a vacuum
cleaner. (Fig 13)

110 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.50
Fig 10 Fig 13

9 Wipe your phone and battery dry with a soft rag or

Fig 11 towel. (Fig 14)
Fig 14

Fig 12
10 Leave your phone in open air with a fan. (Fig 15)

Fig 15

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.50 111
Electronics & Hardware Exercise 1.5.51
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Analyze the hanging issues and practice to resolve it

Objectives: At the end of this exercise you shall be able to
• identify and analyze the hanging issues
• identify and resolve the hanging issues.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

TASK 1: Identification of Hanging issue in Smartphone

1 Pick the defective phone and its manual. 3 Note the symptoms given by instructor. (or customer)
2 Check the physical defects and problems on phone 4 Switch ON the phone [For possible phones only]
note and record your observations in Table 1. 5 Observe the health function like sound, speaker,
Table 1 screen, keypad, etc.
6 Note down the observed problems/defects.
Make _______ Model No _______
7 Refer to the troubleshooting chart 1 comprising of list
Sl. No. Observed Defects/Problems of probable faults and their remedies.

Chart 1

1 Phone is running slow.

2 Over heating (After using some time )
3 Touch pad will not work properly.
4 Multitasking option is not working
5 Network slow.

TASK 2: Resolve the hanging issues

1 Reduce the Number of Concurrent Apps to Stop Phone Fig 1

Hang.
2 Keep All the Apps Updated.
3 Shut Down Your Mobile Phone.
4 Switch off and Remove Battery. (Fig 1)
5 Identify Resource Hogging Apps. (Fig 2)
6 Delete Unnecessary Apps.
7 Delete Unnecessary Data (like photos, videos, songs).
8 Install Apps in External Memory (SD Card). (Fig 3)
9 Install Antivirus Software.
10 Give External Memory Some Breathing Space.
11 Use Factory Reset Option.

112
Fig 2 Fig 3

   

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.51 113
Electronics & Hardware Exercise 1.5.52
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Practice replacement of touch sensor and finger print sensor in smartphones

Objectives: At the end of this exercise you shall be able to
• practice replacement of touch pad
• practice replacement of fingerprint.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

TASK 1: Replacement of touch pad

1 Pick one of the broken touch pad smartphone from Fig 3

the given lot and identify the model. (Fig 1)

Fig 1

Fig 4

2 Do the taping on the broken screen as per (Fig 2)

Fig 2

5 Close the handle on the iSclack, opening the suction

cup jaws. (Fig 5)

Fig 5

Make sure that your smartphone is OFF or ON

if it ON, first switch off the smartphone before
dissemble. 6 Place the bottom of your iPhone in between the suction
cups, against the plastic depth gauge.
3 Remove the pentalobe screws. Fig 3
7 Hold onto your phone securely and close the handle
4 Regardless of the tool you use, you need to be sure of the iSclack to separate the suction cups, pulling
you pull up the entire display. (Fig 4) the front panel up from the rear case. (Fig 6)

114
 Fig 6 Fig 9

The iSclack is designed to safely open your

iPhone just enough to separate the pieces, but Fig 10
not enough to damage any cables.
(a)
8 With the hand carefully separate the display. (Fig 7)

Fig 7

(b)
9 Remove the battery connector bracket screws and also
remove the metal battery connector bracket from the
phone. (Fig 8a&b)
Fig 8

(a)

12 Use a nylon spudger or a fingernail to disconnect the

three front panel assembly cables. (Fig 11)

Fig 11

(b)

10 Use a nylon spudgerto gently pry the battery connector

up from its socket on the logic board. (Fig 9)
11 Remove the following screws securing the front panel
assembly cable bracket to the logic board. (Fig 10a&b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.52 115
13 Remove two screws securing the front-facing camera 16 Use a nylon spudger or the tip of a spudger to pry the
bracket to the display. (Fig 12a). front facing camera cable out of the display assembly.
(Fig 15)
14 Remove the earpiece speaker bracket from the display
assembly. (Fig 12b) Fig 15

Fig 12

(a)

17 Remove the front-facing camera and rear microphone.

18 Remove the two 1.3 mm screws securing the home
(b) button bracket to the display. (Fig 16)
Fig 16

15 Remove the earpiece speaker from the Phone. (Fig13)

Fig 13

19 Remove two 1.2 mm screws from each side of the

LCD frame. (Fig 17)

Fig 17

There is a small, black plastic spacer

underneath the metal bracket at the upper
screw. The upper screw goes through the
metal bracket then through this plas-tic spacer. 20 Remove the two screws securing the LCD shield plate
(Fig 14) to the display.
21 Remove the LCD shield plate from the display
Fig 14 assembly. (Fig 18)
Fig 18

116 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.52
22 Take new touch pad and place on the right place. Fig 19
(Fig 19)
23 Now reassemble the phone.
24 Get the work checked by the Instructor.

TASK 2: Replacement of Fingerprint sensor from Smartphone

1 Switch OFF the phone now and dismantle the phone 4 Fold the home button cable down, out of the way of
by referring Task 1. the home button bracket. (Fig 22)
2 Remove the front panel assembly from the rear case. Fig 22
(Fig 20)
Fig 20

5 Remove the two 1.4 mm screws from the home button

bracket. (Fig 23a)

3 Unscrew the single captive screw securing the home 6 Remove the home button bracket from the display.
button cable. (Fig 21a&b) (Fig 23b).

Fig 21 Fig 23

(a) (a)

(b) (b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.52 117
7 Wedge the tip of a spudger underneath the home button 9 Remove the home button assembly from the front
cable. panel. (Fig 25)
8 Peel the home button the rest of the way off of the Fig 25
display by prying gently with a spudger. (Fig 24)

Fig 24

10 Thread the gasket off of the ribbon cable.

11 Remove the faulty fingerprint sensor from the home
button.
Gently work the spudger underneath the cable 12 Place the new fingerprint sensor on the same place.
to separate the home button cable from the 13 Now reassemble the phone.
front panel assembly.
14 Get the work checked by the Instructor.

118 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.52
Electronics & Hardware Exercise 1.5.53
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Practice replacement camera of faulty smartphones

Objective: At the end of this exercise you shall be able to
• practice replacement of faulty camera.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

Replacement of faulty camera from Smartphone 4 Remove two screws securing the rear-facing camera
bracket to the logic board. (Fig 3)
1 Switch OFF the phone now and dismantle the phone
by referring Task 1 in Ex: 1.5.52. Fig 3

2 Use the tip of a spudger to take out the Wi-Fi antenna

cable connector up from its socket on the underside
of the logic board. (Fig 1)
Fig 1

5 Remove the rear-facing camera bracket from the logic

board. (Fig 4)

Fig 4

3 Remove the logic board assembly from the rear case.

(Fig 2)

Fig 2

119
6 Use the flat end of a spudger to disconnect the rear- 7 Remove the rear-facing camera from the logic board.
facing camera cable from its socket on the logic board. (Fig 6)
(Fig 5)
8 Place the new fingerprint sensor on the same place.
Fig 5 9 Now reassemble the phone.
10 Get the work checked by the Instructor.
Fig 6

120 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.53
Electronics & Hardware Exercise 1.5.54
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Use different flashing box and flashing tools for flashing software
Objectives: At the end of this exercise you shall be able to
• prepare a flashing process
• check the flash of various brands of cell phones/ smart phones.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• Data connection to the Cell phone - 1 No.

PROCEDURE

Flashing the various brands of cell phone/smart

phone

1 Download and install Android USB driver on your 2 Never downgrade android version of your
Computer. smart phone.
In case Android USB drivers are already 3 Before trying anything make a complete
installed on your computer then do the step 2. backup of your data in a computer.
2 Power off your Android smartphone and remove the 4 The above tutorial only works with the stock
battery. (If it is removable). (Fig 1) firmware or custom ROM which comes with
the scatter file in it.
Fig 1
5 Take a backup of your important data
beforeusing the smart phone flash tool
because duringthe flashing process your
personal data will be removed permanently.

4 Download and copy smart phone flash tool on your

computer. (Fig 2)

Fig 2

3 Download the stock ROM or custom ROM software

that you want to flash on your Android smartphone
and copy it on your computer.

Precaution
1 Brand and model must be same you can
verify/ net confirm your smart phone.

121
5 Now open Flash_tool.exe. 8 Now, locate the scatter file (you will find the scatter
file in the stock rom folder).
6 Click on the Download tab.
9 Now, click on the download button to begin the flashing
7 In the download tab, now click on the scatter-loading
process.(Fig 4)
button.(Fig 3)
Fig 3
10 Flashing Process take 10 to 15 minutes, Once
Flashing process is Complete your Device
automatically reboot.
11 Now, connect your smartphone to the computer using
USB cable (without battery - if it is removable).
12 Now, disconnect the phone and restart the phone.
13 Get the work checked by the Instructor.
Fig 4

Chart 1

Name of Flash tools for Android Phones

1 Samsung Kies
2 SP Flash Tool - Best Android Flashing Tool for PC
3 Odin - Smart Phone Flash Tool
4 Emma Sony Flash Tool - Best Smart Phone Flash Tool
5 LG Flash Smart Phone Flash Tool
6 Flash&Backup
7 Android devices flashing software from All Mobile Tools
8 Smart phone flash tool
9 Flashing Utility
10 KingRoot APK V4.1 download for Windows

122 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.5.54
Electronics & Hardware Exercise 1.5.55
Smartphone Technician Cum App Tester - Repair & Replacement of Mobile
Phone Components

Identify different tools and boxes as per specific handsets

Objective: At the end of this exercise you shall be able to
• identify the flashing tools.

Refer - Exercise 1.5.54

123
Electronics & Hardware Exercise 1.6.56
Smartphone Technician Cum App Tester - Software Handling of smartphone

Identify & select software for various handsets and its uses
Objective: At the end of this exercise you shall be able to
• identify the security system software.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• Data connection to the Cell phone - 1 No.

Security system softwares/ applications

Chart 1

Sl No. Applications Logo Functions

1 Avast Mobile Security   • Avast is a great app to provide your Android phone
protection against viruses coupled with many other
threats.

2 Malwarebytes • Malwarebytes can efficiently detect dangerous threats

and remove them before your device gets compromised.
Malwarebytes offers real time shields and scans for even
the sophisticated phishing URLs while you use the
Chrome browser.

3 VIPRE Android Security • This security app is packed with powerful features such
as upto date Malware Scanner with the most recent intel
on different viruses.

4 NOX Security Antivirus • Keep your phone away from viruses and malware
Mas-ter Clean Virus , Free
• Protect and lock your apps to prevent privacy breaches
• Prevent others from viewing your notifications menu
• Block spam and suspicious calls

5 Safe Security - Antivirus, • Instant selfie click of the person trying to use your phone
Booster, Phone Cleaner with out consent
• Hide useless notifications to stay productive
• Password-protect certain apps of your choice
• Manual scan of installed apps and files to search for
vulnerabilities

6 Firefox Focus • As a result of blocking unwanted ads and trackers, you'll

be able to browse a lot fast-er. Since this app is powered
by Mozilla, it's completely free and gives you the basic
right of browsing privately.

124
Electronics & Hardware Exercise 1.6.57
Smartphone Technician Cum App Tester - Software Handling of smartphone

Practice to remove virus from the smartphone via apps

Objective: At the end of this exercise you shall be able to
• practice to remove virus from the smartphones via app.

Refer - Exercise 1.6.56

125
Electronics & Hardware Exercise 1.6.58
Smartphone Technician Cum App Tester - Software Handling of smartphone

Practice the process of locking and unlocking system

Objectives: At the end of this exercise you shall be able to
• practice different types of locks in cell phone / android cell phone
• make user lock functions and unlock functions in your cell phone / android cell phone
• make provide lock functions and unlock functions in your cell phone / android cell phone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• Data connection to the Cell phone - 1 No.

Caution: Lock buttons are different from phone to phone.

PROCEDURE

TASK 1: Lock and unlock keypad of a cell phone Lock function

1 Press the menu key and the same time press the # Fig 1
key.  
2 Now your keypad has been locked.
Unlock function
1 Press the menu key and the same time press the #
key.
2 Now your keypad has been unlocked. (Fig 1)

TASK 2: Lock and unlock the cell phone Lock function

1 Go to settings in your cell phone menu function. Unlock function

2 Go to call settings. 1 Go to settings in your cell phone menu function.
3 Fix dial. 2 Go to call settings.
4 Switch ON the fix dial. 3 Then go to Fix dial.
5 Now your phone has been locked, you can receive 4 Switch OFF the fix dial.
incoming calls but you cannot make outgoing call after
5 Now your phone has been unlocked.
your phone has been locked.

126
Electronics & Hardware Exercise 1.6.59
Smartphone Technician Cum App Tester - Software Handling of smartphone

Practice installation of a new firmware in smartphones

Objective: At the end of this exercise you shall be able to
• practice installation of a new firmware in smartphones.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • Paper Towel - 1 No.
• SIM card ejector - 1 No. • Uncooked Rice - as per reqd.
• Fan - 1 No. • Crystal cat litter - as per reqd.
• Torch light - 1 No. • Silica Gel - as per reqd.
• Vacuum Cleaner - 1 No.

PROCEDURE

TASK 1: Installation of a new firmware in Smartphones

1 Go to Settings. 4 Tap OK.

2 Scroll down and tap Software update. 5 Follow the steps to install the update if one is available.
3 Tap Check for updates. If not, it will say your phone is up to date.

TASK 2: Manually Install Firmware

1 First download the right version of Odin. (Fig 1) Fig 2

Fig 1

8 New Samsung phones: press Power + Bixby + Volume

down for about 5 seconds.
2 Download the installer to your Windows PC.
9 You should see a teal screen with a big download icon
3 Unzip the file to somewhere you can remember. in the middle.
4 Download the firmware files. (Fig 2) 10 Plug your phone into your PC with the included USB
5 Power off your phone. cable.

6 Boot into Download Mode. 11 Now open the Odin and install the downloaded firmware
in your smart phone.
7 Old Samsung phones: press Power + Home + Volume
down for about 5 seconds. 12 Restart your phone and check your mew updates.

127
Electronics & Hardware Exercise 1.6.60
Smartphone Technician Cum App Tester - Software Handling of smartphone

Connect smartphone via third party software using computer

Objective: At the end of this exercise you shall be able to
• check fingerprint lock in smartphone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

Fingerprint lock in smartphone

1 Tap the Settings icon on your Android device and tap
Lock screen and security. (Fig 1) Fig 2

Fig 1

4 Now you can use same finger to unlock your phone.

2 Scroll down and tap Screen lock type. 5 Get the work checked by the Instructor.
3 Add your fingerprint. (Fig 2)

Follow the instructions on your screen and go

through the wizard. You'll be prompted to lift
and rest your finger on the home button several
times. Then your fingerprint will be added to
the list of fingerprints authorized for your
Android device.

128
Electronics & Hardware Exercise 1.6.61
Smartphone Technician Cum App Tester - Software Handling of smartphone

Practice encryption and decryption of password in mobile phone

Objective: At the end of this exercise you shall be able to
• practice the interfacing of cell phone/smart phone to the PC.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • User Manual - as reqd.

PROCEDURE

Perform the interfacing of Cell phone/Smart phone companion will identify that you are signed into your
to the PC windows system with a Microsoft account and prompt
1 Switch ON the PC and install the "Phone companion". you to confirm, as shown in Fig 3.
App in your PC. The phone companion app is built Fig 2
directly into window 10.

If windows 10 version is not available,

download the app from internet and use it for
exercise.

2 Enter your phone number for registering/adding your

phone in the app. Then one time automated message
will be sent from the Microsoft to your registered cell
phone number. Consent is not necessary to get or
use the app.
3 When the app launches, you will see the first phone
companion screen, as shown in Fig 1 on the monitor.

Fig 1

Fig 3

4 Click on your type of phone (like, windows/android/ 6 Verify your Microsoft account, you will be prompted to
IPhone), and then connect your cell phone to your begin the procedure of getting the one note app for the
computer. After selection of the phone type, phone smart phone, as shown in Fig 4.
companion app will show the display as shown in Fig 2.
7 Access all the notes that you have created in windows,
5 Select the desired application say OneNote to set up the OneNote app is synched up.
in the PC sign into that one application, phone
8 Get the work checked by the Instructor.

129
Fig 4

130 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.61
Electronics & Hardware Exercise 1.6.62
Smartphone Technician Cum App Tester - Software Handling of smartphone

Apply procedure of flash android specific software for working phone with
odin
Objective: At the end of this exercise you shall be able to
• practice procedure of flash android specific software for working phone with odin.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Android mobile - as reqd. • Paper Towel - 1 No.
• SIM card ejector - 1 No. • Uncooked Rice - as per reqd.
• Fan - 1 No. • Crystal cat litter - as per reqd.
• Torch light - 1 No. • Silica Gel - as per reqd.
• Vacuum Cleaner - 1 No.

PROCEDURE

Flash android specific software for working phone Fig 2

with odin
1 Install of new firmware in smartphone by referring Task
-1 in Ex: 1.6.59.
2 First download the right version of Odin. (Fig 1)
Fig 1

8 Old Samsung phones: press Power + Home + Volume

down for about 5 seconds.
9 New Samsung phones: press Power + Bixby + Volume
down for about 5 seconds.
10 You should see a teal screen with a big download icon
in the middle.
3 Download the installer to your Windows PC.
11 Plug your phone into your PC with the included USB
4 Unzip the file to somewhere you can remember.
cable.
5 Download the firmware files. (Fig 2)
12 Now open the Odin and install the downloaded firmware
6 Power off your phone. in your smart phone.
7 Boot into Download Mode. 13 Restart your phone and check your mew updates.

131
Electronics & Hardware Exercise 1.6.63
Smartphone Technician Cum App Tester - Software Handling of smartphone

Apply procedure of flash android specific software for dead phone with UFI
Objective: At the end of this exercise you shall be able to
• practice the procedure of flash android specific software for dead phone with UFI.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• UFI tool - 1 No.

PROCEDURE

Procedure of flash android specific software for dead 2 Now, click on the Identify Device. (Fig 1)
phone with UFI
You will get eMCP details, partition details, and
1 Launch UFI Android Toolbox. An-droid system info as well.
Before doing anything, make sure to take a
Head over to the device Processor tab. Like if
full backup important things via the Read
your device is powered by MediaTek chipset,
button (such as pre-loaded and NV partitions)
then select MediaTek or select Qualcomm for
Snapdragon chipset devices, etc. However, you may get error notice while
backup and performing a factory reset.
Make sure to select the device brand, model
number, firmware, processor properly for a
successful operation.

Fig 1

132
3 Try to Erase All except the Bootloader. If you only 4 Launch the UFieMMC Toolbox.
Erase eMCP user data, it will still give you an error.
5 Identify the eMMC and Nand Test.
Therefore, eMCP needs to be replaced. (Fig 2)
Fig 2

6 Go to the Factory Image and write the firmware directly 7 Click on Identify eMMC again.
to eMCP. It will also reconfigure the partition boot.
(Fig 3)
Fig 3

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.63 133
8 Then go to User Partition tab > Now, the eMCP is 9 Once the eMCP is installed, you will need to flash
ready to install to PCB. (Fig 4) again via UFi Android Toolbox.

Fig 4

134 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.63
Electronics & Hardware Exercise 1.6.64
Smartphone Technician Cum App Tester - Software Handling of smartphone

Apply procedure of flash android phone with MTK, SPD, qualcomm etc.,
Objective: At the end of this exercise you shall be able to
• practice the procedure of flash android phone with MTK, SPD, qualcomm etc., flash tool.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• UFI tool - 1 No.

PROCEDURE

Procedure of flash android phone with MTK, SPD, 2 Click on Flash to install the firmware. (Fig 1)
and qualcomm etc., flash tool
3 After a complete flashing process, turn on the handset.
1 Download firmware according to your device model 4 Now, the device interface will look like a stock Android.
which can be found in Support.
5 Get the work checked by the Instructor.

Fig 1

135
Electronics & Hardware Exercise 1.6.65
Smartphone Technician Cum App Tester - Software Handling of smartphone

Check network connection and set up new connection

Objective: At the end of this exercise you shall be able to
• check the procedure of network connection and new set up.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• UFI tool - 1 No.

PROCEDURE

TASK 1: Procedure of network connection and new set up

1 From the main menu, tap on Apps icon. (Fig 1) Fig 2

Fig 1

4 Choose Network Operators. (Fig 4)

2 Next Choose Settings. (Fig 2) 5 Next choose the Network you would like to connect
to.
3 Choose Mobile Networks. (Fig 3)
6 Get the work checked by the Instructor.
If your device is running Android Lollipop, you
will need to choose More Networks, then
Mobile Networks. (Fig 3)

136
Fig 3
 

Fig 4

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.65 137
Electronics & Hardware Exercise 1.6.66
Smartphone Technician Cum App Tester - Software Handling of smartphone

Practice updation & reinstallation of software in different types of smartphones

Objectives: At the end of this exercise you shall be able to
• practice the procedure of updating smart phone
• practice the procedure of reinstallation of software in smartphone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.

PROCEDURE

TASK 1: Procedure of Updating smart phone

1 Open Settings from the app drawer or home screen.
Fig 2
(Fig 1)
Fig 1

7 You can select to install the update right away by

2 Scroll down to the bottom of the page. tapping the Install now option or defer it by tapping
Schedule in-stall.
3 Tap Software update.
8 Tapping Scheduled install lets you select a time for
4 Tap Download and install to initiate an update manually.
when the update will be installed. Pick your desired
5 Your phone will connect to the server to see if an OTA time and tap Ok.
update is available.
9 You'll see a confirmation of the scheduled install, and
6 If there is an update waiting, your phone will the update will be installed automatically at that time.
automatically commence the download. (Fig 2) (Fig 3)
10 Get the work checked by the Instructor.

138
 Fig 3
 

TASK 2: Procedure of reinstallation of software in smartphone

1 First download the right version of Odin. (Fig 4) 7 You should see a teal screen with a big download icon
in the middle. (Fig 5)
Fig 4
Fig 5
 

8 Plug your phone into your PC with the included USB

2 Download the installer to your Windows PC. cable.

3 Power off your phone. 9 Now open the Odin and install the downloaded firmware
in your smart phone.
4 Boot into Download Mode.
10 Restart your phone and check your new updates.
5 Old Samsung phones: press Power + Home + Volume
down for about 5 seconds. 11 Get the work checked by the Instructor.

6 New Samsung phones: press Power + Bixby + Volume

down for about 5 seconds.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.66 139
Electronics & Hardware Exercise 1.6.67
Smartphone Technician Cum App Tester - Software Handling of smartphone

Create & restore backup data from mobile phone to a computer

Objectives: At the end of this exercise you shall be able to
• practice transfer of data from phone to PC using data card / USB port
• practice backup the data from PC to phone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.

PROCEDURE

Backup data from phone to PC using data card / Fig 3

USB port
1 Use a data cable to connect your phone to your
computer's USB port. (Fig 1)

Fig 1

2 Make sure your memory card is in your phone. (Fig 2) Fig 4

Fig 2

3 Touch the USB Connected notification on your phone's

screen. (Fig 3)
4 Turn on USB storage in some model the screen as
shown in Fig 9 will appear and select the option as
per require menu in the PC. (Fig 4)

140
5 Click on My Computer and find removable storage. Fig 6
(Fig 5)

Fig 5

8 Disconnect the data cable from your phone and your

computer.
6 Drag and drop the files you want from your phone to
your computer. (Fig 6) 9 Get the work checked by the instructor.

7 If the files are transformed go to Notifications and select

Turn Off USB Storage.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.67 141
Electronics & Hardware Exercise 1.6.68
Smartphone Technician Cum App Tester - Software Handling of smartphone

Perform defragmentation of hard drive

Objective: At the end of this exercise you shall be able to
• practice of clearing the unwanted app from smartphone.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.

PROCEDURE

Clean the hard drive of smartphone

Fig 2 (a) (b)
1 Go to your phone's settings, and select "Storage."  
(Fig 1a)
2 Tap on the blue "Free up space" button. (Fig 1b)

Fig 1 (a) (b)

Fig 3 (a) (b)

 

3 In "Storage," tap on a category (such as "Music &

audio" or "Games"). (Fig 2a)
4 Two buttons let you either "Clear storage" or "Clear
cache." (Fig 2b)
5 Now Tap on "Smart Storage," which gives your phone
permission to automatically remove backed-up photos.
(Fig 3a&b)
6 Now go back to the setting and check the storage of
your phone memory.
7 Get the work checked by the instructor.

142
Electronics & Hardware Exercise 1.6.69
Smartphone Technician Cum App Tester - Software Handling of smartphone

Establish secure Wi-Fi protection from unauthorized users

Objectives: At the end of this exercise you shall be able to
• identify and connect a smartphone in Wi-Fi / hotspot
• identify and connect internet from phone to PC via data cable.

Requirements
Tools and Instruments/equipment Materials/Components
• Cell phone / Smart phone with SD card - 1 No. • User Manual - as reqd.
• Data cable - 1 No.

PROCEDURE

TASK 1: Connect a smartphone in Wi-Fi / hotspot

1 Open main menu of the android phone. 3 Tap the Network & internet option. (Fig 2)
2 Tap on the Setting Application. (Fig 1)
Fig 2
Fig 1

143
4 Select Hotspot & tethering. (Fig 3) Fig 4

Fig 3

7 Browse the internet, the same way as do in computer.

5 Tap on Wi-Fi hotspot. (Fig 4) 8 Get the work checked by the instructor.
6 Now the internet is connected.

TASK 2: Connecting Internet from phone to PC via data cable

1 Use your Android phone's USB cable to connect it to

Fig 5
your computer.
2 Wait a bit for your computer to set up the connection.
Open the Settings app.
3 Tap on the Network & internet option.
4 Select Hotspot & tethering.
5 Toggle the USB tethering option on. (Fig 5)
6 Get the work checked by the instructor.

144 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.6.69
Electronics & Hardware Exercise 1.7.70
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Disassemble mobile phone and place it on a PCB holder

Objectives: At the end of this exercise you shall be able to
• dismantling the Smartphone and place it on PCB holder
• check physical conditions of PCB
• testing of PCB track with multimeter
• identify and practice troubleshooting of network issues
• practice working process of heat-sink.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Dismantling the Smartphone and place it on PCB Fig 3

holder
1 Switch OFF the smartphone. (Fig 1)
Fig 1

Fig 4
2 Remove the SIM tray by pushing your SIM removal
tool. (Fig 2&3)
Fig 2

3 Remove the two pentalobe screws. (Fig 4) 5 Pull the suction cup up and you should lift the screen
4 Attach a suction cup near the bottom of the screen. enough to allow you to get the edge of a nylon spudger
(Fig 5a) under the edge of the screen. (Fig 5b)

If your screen is cracked, try and place the

suction cup in an area which isn't damaged.

145
 Fig 5 Fig 7

(a)

Fig 8

(b)

Fig 9
6 Run your plastic tool along both sides of the screen.
(Fig 6)
Fig 6

If you are replacing the screen and your new

screen does not come with the earpiece, front
facing camera, proximity sensor, home button
and sensor, then you'll need to remove them
from your old screen. (Fig 10)

Fig 10
There are ribbon cables holding the screen in
place near the top, so don't run your plastic
tool along the top edge of the screen.

7 At the bottom of the phone, a cable connects the Touch

ID sensor in the home button to the Lightning port.
Careful-ly disconnect the ribbon cable with the help of
nylon spudger. (Fig 7)
8 Lift the screen up and you'll see a metal cover held in
place by 3 screws. Remove these screws. (Fig 8)
9 Use a nylon spudger or a fingernail to disconnect the
three front panel assembly cables. (Fig 9)

146 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.7.70
10 Next, remove the 3 screws circled in the Fig 11. Fig 14

Fig 11

11 Use a nylon spudger to gently pry the battery connector 14 Now disconnected the three ribbon cables indicated
up from its socket on the logic board. (Fig 12) in Fig 15. Disconnect ribbon number 1 first, then 2
then 3.
Fig 12
Fig 15

12 Pull the tab indicated by the arrow in Fig 13a&b.

Fig 13
Make sure ribbon cables 2 and 3 are
disconnected at both ends.
(a)
15 Next remove the 6 screws, circled in the Fig 16.

Fig 16

(b)

16 Now remove the 5 screws, circled in the Fig 17.

17 Now lift the circuit board from the frame. Fig 18

The circuit board is still connected by the

13 Two ribbon cables need to be disconnected, indicated ribbon cable on the other side, so lift the circuit
in Fig 14. board up and turn it over, from right to left.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.7.70 147
 Fig 17 19 Now remove the 7 screws, circled in Fig 20, and you
can lift the loudspeaker/lightening port assembly free.

Fig 20

Fig 18
20 The volume buttons, mute switch, power button, all
the screws and the ribbon cables have been
disconnected.
21 Disassembly is now complete.

The screws and vibrating motor are now free.

The ribbon cable for the volume, mute switch
and power but-ton, is held in place with double
sided adhesive tape. Carefully peel this away.

22 Now the logic board place on the PCB holder as shown

in Fig 21.

18 Disconnect the ribbon cable circled in Fig 19. It has a Fig 21

plug and socket connector, so disconnect it in the
same way as the others.
Fig 19

23 Get the work checked by the instructor.

148 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.7.70
Electronics & Hardware Exercise 1.7.71
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Check physical conditions of PCB

Objective: At the end of this exercise you shall be able to
• check physical conditions of PCB.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Checking physical condition of motherboard Fig 2

1 Dismantle the smartphone by referring Ex: 1.7.70.
2 Take out the logic board/ motherboard.
3 Inspect the logic board, especially around the
connectors and look for corrosion as Fig 1.
Fig 1

5 All the physical damage of motherboard write down in

Table 1.
Table 1

Sl. No. Model No. Faults Missing parts

4 Carefully you have to inspect around the IC, any 6 Get the work checked by the instructor.
repairing or any components are missing. (Fig 2)

149
Electronics & Hardware Exercise 1.7.72
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Check fault / missing tracks of multimeter and jumper

Objective: At the end of this exercise you shall be able to
• testing of PCB track with multimeter.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Check PCB tracks using multimeter and find the fault/ Fig 2
missing tracks that need jumper
1 Dismantle the smartphone by referring the Ex: 1.7.70.
2 Take out the logic board/ motherboard.
3 Take the motherboard of smartphone to test the
continuity.
4 Turn the knob on the multimeter towards the continuity
section.
5 Testing leads should be connected to the multimeter
in the same manner as shown in Fig 1.
Fig 1

Fig 3

6 Select the metallic path of which you want to check

the continuity and place one testing lead at the starting
terminal and another at the other. (Fig 2).
7 Clean the rusted track of the PCB with the help of
knife. (Fig 3)
8 Put some isopropyl alcohol and with help of brush clean
the track. (Fig 4)
9 After than apply some liquid flux on the track and with
micro soldering iron do the soldering on the track.
(Fig 5)

150
 Fig 4 11 After making track apply some isopropyl alcohol and
clean the track. (Fig 7)
Fig 7

Fig 5

12 Apply a thin layer of the UV curable solder mask.

(Fig 8)
Fig 8

10 Use copper wire to repair the track as shown in

Fig 6.

Fig 6

13 After than apply UV curing light for one minute.

14 Now reassemble the phone.
15 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.7.72 151
Electronics & Hardware Exercise 1.7.73
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Perform soldering of jumper wire by applying liquid soldering flux

Objective: At the end of this exercise you shall be able to
• practice the soldering by applying liquid flux.

Requirements
Tools and Instruments/equipment • Tweezer - 1 No.
• PCB Holder - 1 No.
• Cell phone/ Smart phone - 1 No.
• Precision screw driver set - 1 Set. Materials
• Trainee's tool kit - 1 Set.
• Jumper wire - as reqd.
• Digital multimeter with probes - 1 No.
• SIM slot - 1 No.
• Micro Soldering Iron - 1 No.
• Liquid flux - as reqd.
• Lamp with Magnifying glass - 1 No.
• Isopropyl alcohol - as reqd.

PROCEDURE

Soldering practice by applying liquid flux 4 Apply the isopropyl alcohol and clean the PCB. (Fig 3)
1 Disassemble the mobile phone following through 5 Use the brush and clean it properly.
previous exercise.
Fig 3
2 Place it on a PCB holder. (Fig 1)

Fig 1

6 Apply liquid soldering flux to the points where you need

to solder a jumper wire. (Fig 4)
3 Using a multimeter, check the track and find the fault
or the missing track that needs a jumper. (Fig 2) Fig 4

Fig 2

152
7 Cut jumper wire to the desired length and remove its Fig 6
lamination using a blade cutter.
8 Hold one end of the jumper wire and solder it to one
point of the faulty circuit track. (Fig 5)
Fig 5

Fig 7

9 Use good quality tweezers to hold the wire and good

quality of soldering iron and solder wire to solder.
(Fig 6)
10 Now hold the other end of the jumper wire and solder
to the other point of the track. (Fig 7)
11 Using a multimeter check the jumper.
12 Get the work checked by the Instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.7.73 153
Electronics & Hardware Exercise 1.7.74
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Check the continuity of jumper using multimeter

Objective: At the end of this exercise you shall be able to
• check the continuity of jumper using multimeter.

Requirements
Tools and Instruments/equipment • Tweezer - 1 No.
• PCB Holder - 1 No.
• Cell phone/ Smart phone - 1 No.
• Precision screw driver set - 1 Set. Materials
• Trainee's tool kit - 1 Set.
• Jumper wire - as reqd.
• Digital multimeter with probes - 1 No.
• SIM slot - 1 No.
• Micro Soldering Iron - 1 No.
• Liquid flux - as reqd.
• Lamp with Magnifying glass - 1 No.
• Isopropyl alcohol - as reqd.

PROCEDURE

Check the continuity of jumper using DMM 3 Touch the metal parts of your terminals together to
1 Connect the black and red terminals with the make sure it works. (Fig 3)
corresponding slots. (Fig 1) Fig 3

Fig 1

2 Turn the dial on the multimeter to the continuity setting. 4 Put the red probe on the end of track and black probe
(Fig 2) to another end of track. (Fig 4)

Fig 2 Fig 4

5 If buzzer is ringing it means the track is ok.

6 Get the work checked by the Instructor.

154
Electronics & Hardware Exercise 1.7.75
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Identify and fix flashing map problem

Objective: At the end of this exercise you shall be able to
• identify and fix flashing map problem.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Identify and fix flashing map problem. Fig 3

1 Go to the main menu.
2 Select the Play store. (Fig 1)
Fig 1

6 After than Tap on Update option. (Fig 4b)

Fig 4 (a) (b)
3 Now Tap on the Menu bar icon as shown in Fig 2.

Fig 2

Tap the app in the list to go to its store page. If

4 Now Tap on the "my app & games" Option as shown it needs an update the Update button will
in Fig 3. appear instead of the Open button.

5 Scroll down and select the google map. (Fig 4a) 7 Get the work checked by the instructor.

155
Electronics & Hardware Exercise 1.7.76
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Identify and practice troubleshooting of network issues

Objective: At the end of this exercise you shall be able to
• identify and practice troubleshooting of network issues.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Identify and practice troubleshooting of network Fixing network issue

issues.
1 Go to Settings (Follow the Ex: 1.7.72).
1 SIM card is damaged.
2 Select General option.
2 Poor network coverage.
3 Click on software update (If any available).
3 Software errors.
4 Click on Download.
4 SIM card is not placed properly.
5 Install the update.
5 Sometimes iOS upgrading causes the error.
6 Get the work checked by the instructor.

156
Electronics & Hardware Exercise 1.7.77
Smartphone Technician Cum App Tester - Deassmbling of Smartphone

Demonstrate working process of heat-sink

Objective: At the end of this exercise you shall be able to
• practice working process of heat-sink.

Requirements
Tools and Instruments/equipment • Suction cup - 1 No.
• PCB Holder - 1 No.
• Trainees Tool Kit - 1 Set.
• Smartphone - 1 No Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.
• Digital multimeter with probes - 1 No.

PROCEDURE

Demonstrate working process of heat-sink Solution

Troubleshooting of overheating issues of 1 Refresh the background working apps.
smartphone.
2 Switch OFF the Phone while in Charging mode.
1 Slow charging.
3 Decrease the brightness of screen.
2 Black screen
4 Go to the setting apps.
3 No camera Flash
5 Next Tap on the general Option.
4 App crash.
6 Select background app refresh as shown in Fig 1.
5 Overheating your smartphone.
7 Get the work checked by the instructor.

Fig 1

157
Electronics & Hardware Exercise 1.8.78
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Identify the performance of software installation of tablets

Objectives: At the end of this exercise you shall be able to
• identify of tablets
• practice the installation of different software & operating system.

Requirements
Tools and Instruments/equipment Materials/Components
• Tablet - as reqd. • User Manual - as reqd.

PROCEDURE

TASK 1: Identification of tablets

Table 1
1 Pick one of the labelled Tablet from the given lot and
identify the model. SI. No. Model No Company Name Remarks
2 Record the observations in the Table 1 (Refer to the 1
Chart 1 to identify the name of the Tablet).
2
3 Repeat the steps 1 of 2 for remaining labelled tablet.
3
4 Get the work checked by the Instructor.
4
5

Chart 1

Various Tablet Name of the company / Model No.

Samsung Galaxy Tab A 10.5

IPad Mini ( 5th generation)

158
TASK 2: Functions of the Tablet

1 Pick one of the labelled Tablet from the given lot. 3 Repeat the steps 1 of 2 for remaining labelled Tablet.
2 Record the observations in the Table 2. 4 Get the work checked by the Instructor.

Table 2

Various Cellphone Types of handset Model No. Different Functions of handset

IPad Air 2 Technology : GSM/CDMA

Operating system : iOS 8.1, upgradable to
iPad OS 14.4.2
Internal memory: 128GB 2GB RAM
Camera : Rear 8 MP, Front 1.2 MP
Sound : Stereo loudspeaker
CPU : Triple-core 1.5 GHz Typhoon

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.78 159
TASK 3: Installation of different software and OS

1 Make sure your Windows PC has a high-speed internet 5 The Change My Software app should then start
connection. downloading the required drivers from your Windows
2 Connect your Android tablet to your Windows PC, via PC to your Android tablet.
a USB cable. (Fig 1) 6 Once that's done, click "Install" to begin the process.

Fig 1 Obviously, you should keep your tablet

connected to your Windows PC for this entire
time. If you want to dual boot between
Windows and Android on your tablet when the
process is finished, you should not check the
"Remove Android" box in the Change My
Software app.

7 Once Windows has been installed on your Android

device, it should either boot directly to the Windows
OS, or to the "Choose and operating system" screen
if you decided to make the tablet into a dual boot
3 Open the version of the Change My Software tool. device. After that, your version of Windows should then
4 Select the Android option in Change My Software, begin its own normal setup process.
8 Get the work checked by the Instructor

160 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.78
Electronics & Hardware Exercise 1.8.79
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Create & restore backup data from tablet to a computer

Objective: At the end of this exercise you shall be able to
• practice backup the data from tab to PC.

Requirements
Tools and Instruments/equipment Materials/Components
• Tablet - as reqd. • User Manual - as reqd.
• USB cable - 1 No.

PROCEDURE

Backup the data from Tab to PC One where you want the files copied to and
1 Connect your Android tablet to your Windows PC, via browse to the folder on your PC that contains
a USB cable. (Fig 1) the files you want to transfer. Have both
windows open, side-by-side, visible on the
Fig 1
screen. (Fig 2)

Fig 2

Windows will automatically recognize it as an

MTP (Media Transfer Protocol) device. If an
Auto play window comes up, select Open
5 Click and select the files from your computer you wish
device to view files using Windows Explorer.
to transfer. Drag these files to the opposite Windows
2 Open your Computer by clicking the Start button and Explorer window to transfer them to the tablet.
then selecting Computer or My Computer 6 Hold down the Ctrl button while dragging your music
3 Double-click on your tablet in the list to access it. to make sure you copy it and not move it.
4 Open another Windows Explorer window. 7 You can copy over folders as well as individual files.

Be careful when moving files while in your 8 After the files have been successfully copied to the
phone's storage. Many of the folders you see tablet, close the folder windows.
contain critical information to keep your phone 9 Disconnect the USB cable.
working.
10 Get the work checked by the Instructor.

161
Electronics & Hardware Exercise 1.8.80
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Disassemble and assemble tablet, crystal, RTC, etc.

Objectives: At the end of this exercise you shall be able to
• practice disassemble the tablet
• practice assemble the tablet
• identify the basic parts of tablet like crystal, RTC, IC, Connectors etc.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Suction cup - 1 No.
• Trainees Tool Kit - 1 Set.
• Tablet - as reqd. Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.

PROCEDURE

Disassemble the Tablet 3 Using a combination of plastic opening tools and guitar
picks, the front panel is pried upward around its
1 Switch OFF the Tablet. (Fig 1)
perimeter to release it from the plastic rear case.
Fig 1 (Fig 3a&b)

Fig 3

(a)

2 Put a plastic pad on both sides of the Apple-esque

dock connector reveals two tri-wing screws. (Fig 2a&b). (b)
Fig 2

(a)

4 Unscrew the marked screw as shown in Fig 4.

Fig 4

(b)

162
5 After all the plastic tabs have been released, the rear Fig 7
case can be removed from the Tablet. (Fig 5a)
6 The inner face of the rear case has a heavy strip of
EMI shielding where it rests against the processor and
memory chips on the motherboard. (Fig 5b)
Fig 5

(a)

Fig 8

(a)

(b)

(b)

7 Nearly half of the Tab's real estate is engulfed by the

battery.
8 The battery is secured to the rear panel by a single
Phillips screw. (Fig 6)
Fig 6
11 Removing the motherboard requires disconnecting
several connectors. (Fig 9)
Fig 9

9 Disconnecting the battery requires prying the battery 12 The motherboard is secured the rear panel by seven
connector out of its socket on the motherboard. Phillips screws as marked in Fig 10.
(Fig 7)
13 Removing the motherboard requires lifting it away from
10 The rear-facing camera connector is pried up from its the rear panel. (Fig 11)
socket on the motherboard with the edge of an opening
tool. (Fig 8a&b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.80 163
 Fig 10 Fig 13

Fig 11 Fig 14

14 The front facing camera easily separates from the

Fig 15
motherboard as shown in Fig 12.
Fig 12

Fig 16

15 Let's lift that ugly EMI shield so we can take a peek at

the Tab's circuits. (Fig 13)
16 After prying it up from the chassis and unlocking the
ZIF socket, the display data interconnect cable can
be removed from the front panel as shown in Fig 14.
17 Use heat gun to remove the front panel from the
chassis. (Fig 15)
18 After than easily separate the display from front panel.
(Fig 16)
19 Disassembly is now complete.
21 Get the work checked by the instructor
20 Reverse the whole procedure for reassembly.

164 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.80
Electronics & Hardware Exercise 1.8.81
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Identify different connectors and sockets

Objective: At the end of this exercise you shall be able to
• Identify different connectors and sockets.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Suction cup - 1 No.
• Trainees Tool Kit - 1 Set.
• Tablet - as reqd. Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.

PROCEDURE

Identification of basic components/connector of the Tablet

Fig 1 Fig 2

165
Electronics & Hardware Exercise 1.8.82
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Repair motherboard and hard disk of tablet

Objectives: At the end of this exercise you shall be able to
• practice the replacement of motherboard
• test the motherboard
• identify the damage ICs of tablet.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Suction cup - 1 No.
• Trainees Tool Kit - 1 Set.
• Tablet - as reqd. Materials
• Precision screw driver set - 1 Set.
• User Manual - as reqd.

PROCEDURE

TASK 1: Replacement of Tab's motherboard

1 Dismantle the tablet following through previous Fig 1

Exercise.
2 Take out the Motherboard from the cabinet. (Fig 1)
3 Replace it with a new motherboard if necessary.
4 Get the work checked by the instructor

TASK 2: Testing of motherboard of Tablet

1 Dismantle the tablet following through previous

Fig 2
Exercise.
2 Take out the Motherboard from the cabinet.
3 Take the multimeter and put the pointer on continuity
tester. (Fig 2)
4 Put the black probe on the negative terminal of battery
connector. And red probe on the positive terminal.
5 Read the resistance value and record in Table 1.
6 Get the work checked by the instructor

166
 Table 1

Sl. No. Various tablet/ Position of the Resistance Value Remarks

Model no multimeter's pointer

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.82 167
Electronics & Hardware Exercise 1.8.83
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Identify / indicate the ICs fault by using multimeter

Objectives: At the end of this exercise you shall be able to
• identify the ICs
• test the damage components using DMM.

Requirements
Tools and Instruments/equipment • Lamp with Magnifying glass - 1 No.
• Tweezer - 1 No.
• Tablet / Ipad - 1 No.
• PCB holder - 1 No.
• Precision screw driver set - 1 Set.
• Trainee's tool kit - 1 Set. Materials
• Digital multimeter with probes - 1 No.
• User Manual - as reqd.

PROCEDURE

TASK 1: Identification of Tablet ICs

Chart

168
TASK 2: Testing of components using digital multimeter

1 Connect the black and red terminals with the 3 Touch the metal parts of your terminals together to
corresponding slots. (Fig 1) make sure it works. (Fig 3)
Fig 1 Fig 3

2 Turn the dial on the multimeter to the continuity setting. 4 Put the red probe on the ground terminal and black
(Fig 2) probe put on the diode's terminal. (Fig 4)
Fig 2 Fig 4

5 Observe the reading and record the value in Table 1.

6 Get the work checked by the Instructor.

Table 1

Sl.No Name of the Conditions of the probes Value of the Remarks

components Red Black components

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.83 169
Electronics & Hardware Exercise 1.8.84
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Check different sections viz., hardware and software components

Objectives: At the end of this exercise you shall be able to
• identify the block diagram of tablet
• identify the display light problem and resolve
• identify the touchpad problem
• practice replacing the fingerprint module.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Suction cup - 1 No.
• Trainees Tool Kit - 1 Set.
• Tablet - as reqd. Materials
• Precision screw driver set - 1 Set. • User Manual - as reqd.

Chart 1

PROCEDURE

TASK 1: Finding display light problem and resolve

8 Get the work checked by the instructor.
1 Dismantle the tablet following through previous Fig 1
Exercise.
2 Take out the Motherboard from the cabinet.
3 Check the motherboard if there is carbon water damage
or rust.
4 Clean Motherboard with an electronic cleaner.
5 Then apply hot air blower to dry motherboard.
6 With the multimeter check the healthiness of mother-
board.
7 Check above all the paths and if one tracks of them
are missing apply jumpers as shown in Fig 1.

170
TASK 2: Identification of touchpad problem and replacement

1 Dismantle the tablet following through previous 4 After replacing the touchpad again reassemble the
Exercise. tablet and check. (Fig 3)
2 Take out the Display from the front chassis. (Fig 2) 5 Write all the defects and solution in Table 1.
3 Replace the touchpad. 6 Get the work checked by the instructor.
Fig 2 Fig 3

Table 1

Sl. No. Model Defects Solution Remarks

TASK 3: Replacing fingerprint module

1 Dismantle the tablet following through previous Fig 4

Exercise.
2 Take out the Motherboard from the cabinet.
(a)
3 Disconnect the fingerprint sensor from the connector
as shown in Fig 4a &b.
4 Replace the faulty sensor and place the new sensor.
5 Reassemble the tablet.
6 Switch ON the tablet and check the fingerprint sensor.
7 Get the work checked by the instructor.

(b)

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.84 171
Electronics & Hardware Exercise 1.8.85
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Mobile app info, settings & parameters

Objectives: At the end of this exercise you shall be able to
• identify the list of different types of app
• check the basic settings and parameter of mobile app.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

List of different types of mobile app 3 Note the symptoms given by instructor.
1 Pick the smartphone and its manual. 4 Note down the observed settings
2 Check the basic application of the smartphone and 5 Refer to the Chart 1 comprising of list of application
record your observations in Table 1. and their remedies.

Table 1

Sl. No. Name of App Logo Specifications Remarks

Chart 1

Sl No. App Name Logo Functions

1 Phone To make a call

2 Setting To do all the setting in your smart phone

3 Contact To save all the phone number

172
Sl No. App Name Logo Functions

4 Message To send or receive the text message

5 Google Chrome To search the website

6 Play store To download the applications

7 Google pay To online transactions

8 WhatsApp To online conversation via text, audio, video, etc.

9 Google Map To search the location of the different places

10 Play Music To play the music and download

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.85 173
Electronics & Hardware Exercise 1.8.86
Smartphone Technician Cum App Tester - Repair of Tablets and Functions
of its Apps

Install and check functionality of different government promotional app

Objective: At the end of this exercise you shall be able to
• practice installation of govt, promotional app.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Installation of government promotional app

Fig 3
1 Open your smartphone.  

2 Go to main menu and Tap on the play store icon.

(Fig 1)
Fig 1

Fig 4  
3 Now write the application's name. (Fig 2&3)
Fig 2
 

7 You will get to select from 11 languages. Choose the

one you prefer as shown in Fig 5.
4 Tap on search option. 8 Once the language is selected, you need to go through
a couple of slides that will tell a bit about the app as
5 Next Tap on Install option. (Fig 4)
shown in Fig 6&7a&b.
6 After installation Open the Aarogya Setu app on your
smartphone.

174
 Fig 5 Fig 8 (a) (b)

10 Register yourself by entering your mobile number and

Fig 6 verifying it via an OTP. (Fig 9a&b)
Fig 9 (a) (b)

Fig 7 (a) (b)

11 Once all this is done, you will be taken to the main
page of the Aarogya Setu app and you are ready to
operate. (Fig 10)
Fig 10

9 Now, you have to provide the app with location,

Bluetooth, and data sharing permissions and complete
the process by selecting the 'I Agree' option. Remember
to turn on the Bluetooth on your smartphone while
you use the app. (Fig 8a&b) 12 Get the work checked by the instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.8.86 175
Electronics & Hardware Exercise 1.9.87
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Perform functional test to check if the app meets its purpose

Objective: At the end of this exercise you shall be able to
• practice functional testing of apps.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Functional testing of apps 3 Tap on setting icon.

4 Check your phone's "About" settings. (Fig 1)
1 Pick the any Smartphone and it's manual.
5 Get the work checked by the instructor.
2 Check the company name and model no. and record
your observations in Table 1.
Fig 1
Table 1

Make _______ Model No _______

Sl. No. Observed Defects/Problems

176
Electronics & Hardware Exercise 1.9.88
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Test app performs well in the background

Objective: At the end of this exercise you shall be able to
• test app performs well in the background.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Test App performs well in the background Fig 2

1 Tap on Apps icon as shown in Fig 1.

Fig 1

Fig 3

2 Now, Tap and drag the Application screen towards right

and then tap on Settings icon. (Fig 2&3)
3 Now tap on More settings as shown in Fig 4.
4 Now tap on Application manager as shown in Fig 5.
5 Now, you can access Application manager.
6 Get the work checked by the instructor.

177
Fig 4 Fig 5

178 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.88
Electronics & Hardware Exercise 1.9.89
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Different types of testing in smartphone

Objective: At the end of this exercise you shall be able to
• practice storage testing, compatibility testing and application response testing.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Storage testing, compatibility testing and application Fig 2

response testing

1 From the home screen, choose Apps or swipe up to

access your apps. (Fig 1)

Fig 1

Fig 3

2 Choose Settings app. (Fig 2)

3 Choose Device maintenance or Device care. (Fig 3)
4 Choose Storage as shown in Fig 4.
5 This will now show you how much storage you have
left on your device. If you have an SD card, the
remaining space on the SD card will be shown at the
bottom of the screen. (Fig 5)
6 Get the work checked by the instructor.

179
Fig 4 Fig 5

180 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.89
Electronics & Hardware Exercise 1.9.90
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Perform various mobile phone testing

Objective: At the end of this exercise you shall be able to
• test the memory, interrupt, installation, certification, etc.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

TASK 1: Testing of smartphone, about certifications, location, upgrading, etc.

1 Pick the any Smartphone and it's manual. Table 1

2 Check the company name and model no. and record Make _______ Model No _______
your observations in Table 1.
Sl. No. Observed Defects/Problems
3 Tap on setting icon.
4 Check your phone's "About" settings. (Fig 1)
5 Tap on legal information.
6 Than check one by one all the legal information about
your smart phone. As shown in Fig 2.

Fig 1

Fig 2 (a) (b)

181
TASK 2: Upgrading existing software

1 Take one smartphone form the lot. 4 Now update all the pending upgrading apps in phone.
2 Follow the TASK 1. (Fig 4)

3 Tap on the system update as shown in Fig 3. 5 Get the work checked by the instructor

Fig 3 Fig 4

TASK 3: Uninstallation of software from the smartphone

1 Take one smartphone form the lot. 6 Now, Here you can see all the storage covered by this
app. (Fig 6a)
2 Follow the TASK 1.
7 Tap on uninstall Option as shown in Fig 6b.
3 Tap on App manager. (Fig 5)
8 Get the work checked by the instructor.
4 Here you can see all the applications
5 If any unnecessary app is there than Tap on that Fig 6 (a) (b)
application.
 
Fig 5
 

182 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.90
Electronics & Hardware Exercise 1.9.91
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Test the process of various applications

Objective: At the end of this exercise you shall be able to
• test download, installation, auto updates etc.

Requirements
Tools and Instruments/equipment • Digital multimeter with probes - 1 No.
• Tablet / Ipad / Smartphone - 1 No. Materials/Components
• Precision screw driver set - 1 Set.
• Trainee's tool kit - 1 Set. • User Manual - as reqd.

PROCEDURE

TASK 1: Testing of download, install the software etc.

1 Open the Google Play Store on your Android device.

Fig 2
2 Tap the three horizontal lines in the upper-left corner of
your screen. (Fig 1)
Fig 1

3 Tap "My apps & games."

4 To proceed with all pending updates, tap "Update all"
under the "Updates" tab. (Fig 2)
5 To manually update each app individually, tap on the
app you want to update.

TASK 2: Auto update the application

1 Open the Google Play Store on your Android device. 4 Tap "Auto-update apps."
2 Tap the three horizontal lines in the upper-left corner of 5 A pop-up window will appear, asking what your prefer-
your screen. ence is for the updates. Select your preference by tap-
ping on it. When you are done, tap "Done." (Fig 4)
3 Tap "Settings". (Fig 3)

183
 Fig 3 Fig 4

TASK 3: Install the operating software

1 Make sure your device is connected to Wi-Fi. 4 Tap Check for Updates.
2 Open Settings. 5 Install.
3 Select About Phone. 6 Get the work checked by the Instructor.

TASK 4: Checking latest version of android

1 Open your phone's Settings app. System → Advanced → System update.

2 Near the bottom, tap. 3 See your "Android version" and "Security patch level."

184 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.91
Electronics & Hardware Exercise 1.9.92
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Conduct user interface testing

Objectives: At the end of this exercise you shall be able to
• test UI of smartphone
• check screen resolution, touch screen, etc.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

UI testing of Smartphone

1 Pick the any Smartphone and it's manual. 5 Tap on One UI 2.0 Info as shown in Fig 2a&b.
2 Check the company name and model number 6 Here you can see your latest UI version.
3 Tap on setting icon. 7 Get the work checked by the instructor
4 Check your phone's "About" settings. (Fig 1)
Fig 2 (a) (b)
Fig 1

185
Electronics & Hardware Exercise 1.9.93
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Identify the presence of defects in a product/ software under test by using

Graphical User Interface (GUI)
Objective: At the end of this exercise you shall be able to
• identify the presence of defects in a product/ software under test by using Graphical User Interface (GUI).

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Functions of Smartphone.
1 Pick one of the labelled cellphone from the given lot. 3 Repeat the steps 1 of 2 for remaining labelled handset.
2 Record the observations in the Table 1. 4 Get the work checked by the Instructor.

Table 1

Various Cellphone Types of handset Model No. Different Functions of handset

Multimedia X60 Messaging - SMS, MMS, Email,

Camera - 48 MP, f/1.8, 26mm (wide), 1/
  2.0", 0.8µm, PDAF, OIS
13 MP, f/2.5, 50mm (telephoto), 1/2.8",
0.8µm, PDAF, 2x optical zoom
13 MP, f/2.2, 120°, 16mm (ultrawide)
Display - AMOLED, 120Hz, HDR10+ 1080
x 2376 pixels (~398 ppi density)
Memory - 128GB 8GB RAM, 256GB 12GB
RAM
Front Camera - 32 MP, f/2.5, 26mm (wide),
1/2.8", 0.8µm
Audio player
Video player
Bluetooth

186
Electronics & Hardware Exercise 1.9.94
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Check screen validations and verify all navigations

Objective: At the end of this exercise you shall be able to
• check the navigations settings of smartphone.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Navigation settings of smartphone

1 Open the Settings app and select the Display option. Fig 2
 
(Fig 1)
2 Tap on the Navigation bar as shown in Fig 2.
3 Tap the radio button to switch to Gestures.
4 Select whether or not you'd like to use Gesture Hints
They'll appear as lines at the bottom of the screen
rather than full sized buttons. (Fig 3a&b)
5 Get the work checked by the Instructor.
Fig 1
 

Fig 3

187
Electronics & Hardware Exercise 1.9.95
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Identify the date field and numeric field formats

Objective: At the end of this exercise you shall be able to
• identify the date field and numeric field formats.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Verification of date field and numeric field formats

1 Pick one of the labelled smartphone from the given lot 3 Repeat the steps 1 of 2 for remaining labelled
and identify the types. Smartphone.
2 Record the observations in the table 1. 4 Get the work checked by the Instructor.

Table 1

Sl No. Model Specification Date Field Numeric Field Remarks

188
Electronics & Hardware Exercise 1.9.96
Smartphone Technician Cum App Tester - Testing of Hardwares & Softwares
of Smartphone

Practice network connections, SD card interactions and bluetooth testing

Objectives: At the end of this exercise you shall be able to
• practice network connection of smartphone
• test the SD card interaction and bluetooth.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

TASK 1: Perform network connection of smartphone

1 First go to the main menu and Tap on the Setting. Fig 2

(Fig 1)
2 After than Tap on the "SIM card & mobile networks
"option as shown in Fig 1.
Fig 1

Fig 3

3 Here you can see the network related settings as shown

in Fig 2.
4 For SIM card network setting Tap on the network
provider name as marked in Fig 2.
5 Here you can change the name of service provider
name.
6 Next Tap on the "Mobile Network". (Fig 3)
7 Here you can see the Network either you can put
manual or Automatic.
8 By default set as automatic as shown in Fig 4.
9 For manual network setting, Tap on the Access point
Names. (Fig 5)

189
 Fig 4 10 Here you can see the manual setting of the network.
(Fig 6)
11 After than you can see the network parameter on the
screen.
12 Get the work checked by the Instructor.

Fig 6
 

Fig 5  

TASK 2: SD card Interaction

1 Insert the Micro SD card into the SD card slot on your 2 Switch ON the mobile. (Fig 8)
phone. (Fig 7)
Fig 8
Fig 7

190 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.96
3 Tap on "Settings" from the main menu. (Fig 9) Fig 10

Fig 9  
 

Fig 11
4 Click on "Reformat." (Fig 10)
5 Choose "Mount SD Card" when reformatting has been
completed. (Fig 11)
6 Get the work checked by the Instructor.

TASK 3: Bluetooth connectivity

1 Charge your headset. (Fig 12) 2 Put your headset in "pairing mode”. (Fig 13)
Fig 12 Fig 13

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.96 191
3 Put your headset close to your phone. (Fig 14) 6 Scan for Bluetooth devices from your phone. (Fig 17)

Fig 14 Fig 17

7 Select your headset for pairing. (Fig 18)

Fig 18
4 Charge your phone. (Fig 15)

Fig 15

8 Provide a PIN code, if asked. (Fig 19)

5 Start Bluetooth on your phone. (Fig 16)
Fig 19
Fig 16

192 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.96
9 Click "Pair”. (Fig 20) 10 Make hands-free phone calls. (Fig 21)

Fig 20 Fig 21

   

11 Get the work checked by the Instructor.

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.9.96 193
Electronics & Hardware Exercise 1.10.97
Smartphone Technician Cum App Tester - Basic Security Features & Settings

Test mobile apps on different platforms

Objective: At the end of this exercise you shall be able to
• test the mobile apps.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Testing of mobile application

1 First go to the main menu and Tap on the Setting. 2 Next Tap on the " Apps & Notifications”.
(Fig 1)
3 After than Tap on the "See all 69 apps". (Fig 2)
Fig 1
The numerical number can be changed as per
  mobile application.

Fig 2

194
4 After than you can see the all the information of the 5 Tap on the any apps and check the all information.
application as you can see in the Fig 3.
6 From here you can uninstall the apps also. (Fig 4)
Fig 3 7 Go through one by one and write all the information in
  the Table 1.
8 Get the work checked by the Instructor.

Fig 4
 

Table 1

Sl. No. Model no. Functions Remarks

E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.10.97 195
Electronics & Hardware Exercise 1.10.98
Smartphone Technician Cum App Tester - Basic Security Features & Settings

Apply best practices in mobile app & setting testing

Objective: At the end of this exercise you shall be able to
• test the best practices in mobile app & settings.

Refer - Exercise 1.10.97

196
Electronics & Hardware Exercise 1.10.99
Smartphone Technician Cum App Tester - Basic Security Features & Settings

Check settings, configurations, network/connectivity and security

Objectives: At the end of this exercise you shall be able to
• test the network connectivity and their security
• practice the web security testing.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Testing of mobile network

1 First go to the main menu and Tap on the Setting. Fig 2  

(Fig 1)

Fig 1  

Fig 3
 
2 Tap on the "Network &internet"

In this slide you can change the WIFI

connection, Hotspot Data saver, etc.

3 Tap on the SIM card and mobile network. (Fig 2)

4 Here you can change the mobile data connection.
5 Tap on SIM card option as shown in Fig 3.

197
 In this slide you can enable or disable the SIM Fig 4
card. (a) (b)
 
6 Tap on the App data usage as shown in Fig 4a&b.
7 Get the work checked by the Instructor.

198 E & H : Smartphone Technician Cum App Tester : (NSQF Level - 3) - Exercise 1.10.99
Electronics & Hardware Exercise 1.10.100
Smartphone Technician Cum App Tester - Basic Security Features & Settings

Perform web security testing

Objective: At the end of this exercise you shall be able to
• practice the web security testing.

Refer - Exercise 1.10.99

199
Electronics & Hardware Exercise 1.10.101
Smartphone Technician Cum App Tester - Basic Welding

Boost the look and feel of the application with UI testing

Objective: At the end of this exercise you shall be able to
• test the UI operating system of the phone.

Requirements
Tools and Instruments/equipment Materials/Components
• Smartphone - 1 No. • User Manual - as reqd.

PROCEDURE

Testing of UI Operating system of the phone

1 First go to the main menu and Tap on the Setting. 3 Here you can see UI.
(Fig 1)
4 Tap on the software information as shown in Fig 2b.
Fig 1  
5 Next slide absorb the information and record in Table1.
6 Get the work checked by the Instructor.
Fig 2 (a) (b)
 

2 Tap on the "About Phone".

From here you can update the latest UI version

as marked in Fig 2a.

Table 1

Sl. No. Model no. UI version and their functions Remarks

200