Karthik K

80153-45448
[email protected]

Profile Summary:
• Overall 6.8 years of IT industry experience in Salesforce with 5 years of Salesforce Development experience
including 1 year of Salesforce Lightning experience.
• Experienced with Sales Cloud, Service Cloud, Community Cloud, SOQL, SOSL, Lightning Aura, Lightning Web
Components, Flows, Integration using REST API, Visualforce, Process builder and Workflows.
• Experienced in Data Migration using Data load tools: Apex Data Loader, Import wizard and Workbench.
• Hands on experience and have core knowledge in Apex, Batch Apex, Data Management, Data Analysis,
Apex Triggers, Apex Class, Apex Test Methods, Reports and Dashboards.
• Configured Security Controls and Settings which include Organization wide defaults, User Security
Permission, Object, Field and Record-Level Security settings, Profiles, Roles, Sharing rules and Approval
process.
• Experienced with Salesforce deployment tools like Salesforce DX using Power shell & Source Tree.

Professional Certificates:
• Salesforce Certified Platform Developer 1 (Credential Id: 19857292).
• Salesforce Certified Platform App Builder (Credential Id: 4283143).

Skills Set:
Salesforce.com Apex Classes, Apex Triggers, Apex Tests, Batch apex, SOQL, SOSL, Sales Cloud, Service Cloud,
Community Cloud, Lightning Aura Components, LWC, Flows, Visualforce, and REST API.
Tools Workbench and Apex Data Loader.

Work Experience
Consultant in Capgemini from June 2021 to June 2022
Projects Handled:

1. WK – Client: Wolters Kluwer, Netherlands

Description:
Wolters Kluwer is a Dutch information services company and its current form was founded in 1987 with a
merger between Kluwer Publishers and Wolters Samsom.
The company serves legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare
markets. It operates in over 150 countries.

Responsibilities:
• Design and Develop the Apex Classes, Apex Triggers, Batch Class, and Test class for various functional needs
in the application.
• Worked on Lightning Web components (LWC), Converted buttons to LWC.
• Architecture and created multiple lightning components and LWC to enhance the existing functionalities.
• Designed and developed Flow based on project requirements.
• Upgraded from Salesforce Classic to Salesforce Lightning with good user interface.
 Karthik K
80153-45448
[email protected]

Senior Software Engineer in Tech Mahindra from October 2018 to May 2021
Projects Handled:

1. VES – Client: Verizon Wireless, Chennai

Description:
Verizon Communications Inc. is an American multinational telecommunications conglomerate and a
corporate component of the Dow Jones Industrial Average.
Verizon Wireless is currently focused on 5G communications for the next generation.
Responsibilities:
• Created Custom Apex Triggers, Apex Class, Test Class to automate the requirements.
• Worked on Web Services using Rest API to integrate with external systems to get the required information
using the URL approach.
• Having experience on REST methods such as Put(), Get(), Post(), and Delete().
• Designed various Visualforce pages for customization that launch from button through record page.
• Worked with Apex Batch and Scheduler to invoke Apex classes at regular intervals.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with
every release to production.

2. MKI
Description:
Mitsui Knowledge Industry headquarter in Japan caters to the cloud computing, IT life cycle support for
enterprises, and it has a staggering presence in 4 countries around the world, with over 1963 employees.
MKI decided to develop next digital enterprise solutions in japan market using Salesforce cloud platform to
build new application to cater to its business process.
Responsibilities:
• Worked on Salesforce DX for deployment, using Command Line Interface (CLI), Creation of Scratch Orgs,
Branch creation, update the local using pull request then update the branch using Push request.
• Worked on Apex Classes, Apex Triggers, and Test classes.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to
aggregate data from child records on the parent.
• Used Email-to-Case, Web-to-Case features and created a community where the customer can create,
update and manage their cases.
• Used case assignment rules to assign case to appropriate queue.

Software Engineer in Omega Healthcare from April 2018 to September 2018

Projects Handled:
1. Corridor
Description:
Omega Healthcare headquartered in Boca Raton, Florida, this project is implemented on Salesforce.com
Sales and Service cloud platforms and executed on AGILE methodology considering specific backlog items.
Responsibilities:
• Design and Develop the Apex Classes, Apex Triggers, Test classes, Process Builder, and Workflow for
various functional needs in the application.
• Created new workflow for activating and deactivating child agencies with agency staff member.
• Worked with Process builder to initiate an Apex class, cross object record update, and etc.,
 Karthik K
80153-45448
[email protected]

• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with
every release to production.

Software Engineer in Meta Soft Tech Systems (MST Solutions) from July 2014 to March 2017

Projects Handled:

1. ZTailors – Gentux
Description:
ZTailors provides its users with a range of tuxedos and suits that are crafted from a range of materials and
color combinations, and it caters to a range of functions, including weddings, proms, parties, and special occasions.
This platform enables its users to set up online accounts and enter event details, choose from pre-styled
looks or create own style, measurements, and obtain outfits.
Responsibilities:
• Documented overall project flow using Flow Diagram and took metadata backup for the same.
• Simplified the complex business logic and the Price calculation area based on the Product selection.
• Customized Account, Contact, Sales Order, Sales Order Line, Payment Profile and Measurement to capture
additional data and fit to business requirements.
• Simplified the complex business logic and the Price calculation area based on the Product selection.
• Designed and modified Approval processes and created approval steps which is used for email alerts and
field updates.

2. Republic Services
Description:
The project was developed for Republic Services. The main objective is to enhance their existing salesforce
environment.
Responsibilities:
• Implement new enhancement including Process Builder, Workflow, Approval Process and Email Alert.
• Customized Lead, Account, Contact, Opportunity, Site, capture quote and non-capture quote to get
additional data to fit business requirements.
• Developed triggers for complex workflow rules working around the governor limits. Bulkified trigger code to
adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with
every release to production.

3. Sky Touch Technologies

Description:
The project was developed for Sky Touch Technologies. The main objective is to enhance their existing
salesforce environment.
Responsibilities:
• Reassign the case owner if the old owner is inactive whenever the case status changed from closed to open.
• Automated functionalities such as writing schedule jobs to Update records, Sending emails, Email services.

Education:
• B. Tech Information Technology from Trichy Engineering College, Trichy Anna Univ., Trichy, 2011.